Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Malibu vehicles manufactured on November 10, 2016. The right-hand rear side air bag inflator manifold may have insufficient welds.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16146
Recall Date: Dec 2, 2016
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Mfg Campaign: 11582061
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Mfg Campaign: 11582061
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,000.
Mfg Campaign: 11582061
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ENGINE POWER REDUCED WHILE DRIVING ON I83 ON MY WAY TO WORK. I WAS DRIVING AT 65MPH AND IT WAS REDUCED TO 25MPH. THE CHECK ENGINE LIGHT IS ON. SINCE THERE IS NO SAFE WAY TO DRIVE THE CAR HOME, ( I HAVE TO CROSS THE SUSQUHANNAH RIVER WHICH IS ONLY DONE BY HIGHWAY) I AM HAVING IT TOWED AND DROPPED OFF AT MY LOCAL MECHANIC. I ALREADY HAD THE GAS PEDAL SENSOR REPLACED IN 2019 AT FAULKNER CHEVORLET IN LANCASTER, PA. I ALSO HAVE ANOTHER ISSUE WITH THE CAR SINCE EARLY 2018, WHEN I PARK THE CAR, IT SAYS SHIFT TO PARK, EVEN THOUGH IT IS IN THE PARK POSITION AND THE ELECTRONICS IN THE CAR DO NOT SHUT OFF. WHEN I TOLD FAULKNER ABOUTH THIS THEY SAID THAT THERE WAS NOTHING THEY CAN DO SINCE IT WASN'T HAPPENING WHEN I WAS AT THE DEALERSHIP.
Corrective Action:
ENGINE POWER REDUCED WHILE DRIVING ON I83 ON MY WAY TO WORK. I WAS DRIVING AT 65MPH AND IT WAS REDUCED TO 25MPH. THE CHECK ENGINE LIGHT IS ON. SINCE THERE IS NO SAFE WAY TO DRIVE THE CAR HOME, ( I HAVE TO CROSS THE SUSQUHANNAH RIVER WHICH IS ONLY DONE BY HIGHWAY) I AM HAVING IT TOWED AND DROPPED OFF AT MY LOCAL MECHANIC. I ALREADY HAD THE GAS PEDAL SENSOR REPLACED IN 2019 AT FAULKNER CHEVORLET IN LANCASTER, PA. I ALSO HAVE ANOTHER ISSUE WITH THE CAR SINCE EARLY 2018, WHEN I PARK THE CAR, IT SAYS SHIFT TO PARK, EVEN THOUGH IT IS IN THE PARK POSITION AND THE ELECTRONICS IN THE CAR DO NOT SHUT OFF. WHEN I TOLD FAULKNER ABOUTH THIS THEY SAID THAT THERE WAS NOTHING THEY CAN DO SINCE IT WASN'T HAPPENING WHEN I WAS AT THE DEALERSHIP.
Additional Notes:
ENGINE POWER REDUCED WHILE DRIVING ON I83 ON MY WAY TO WORK. I WAS DRIVING AT 65MPH AND IT WAS REDUCED TO 25MPH. THE CHECK ENGINE LIGHT IS ON. SINCE THERE IS NO SAFE WAY TO DRIVE THE CAR HOME, ( I HAVE TO CROSS THE SUSQUHANNAH RIVER WHICH IS ONLY DONE BY HIGHWAY) I AM HAVING IT TOWED AND DROPPED OFF AT MY LOCAL MECHANIC. I ALREADY HAD THE GAS PEDAL SENSOR REPLACED IN 2019 AT FAULKNER CHEVORLET IN LANCASTER, PA. I ALSO HAVE ANOTHER ISSUE WITH THE CAR SINCE EARLY 2018, WHEN I PARK THE CAR, IT SAYS SHIFT TO PARK, EVEN THOUGH IT IS IN THE PARK POSITION AND THE ELECTRONICS IN THE CAR DO NOT SHUT OFF. WHEN I TOLD FAULKNER ABOUTH THIS THEY SAID THAT THERE WAS NOTHING THEY CAN DO SINCE IT WASN'T HAPPENING WHEN I WAS AT THE DEALERSHIP.
Mfg Campaign: 11580160
Recall Date: Mar 29, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
High pressure fuel pump blew out while driving on the highway going to Minnesota from Illinois. Fuel was spraying onto the engine and leaking onto the ground. I immediately pulled over and stopped the car, turned off the engine and raised the hood. The car was taken to a Chevy dealership today and I was informed that the high pressure fuel pump literally "blew out." This could have resulted in an engine fire and fortunately that didn't happen. Online research reveals that Chevy had a recall on some 2016-2018 model Malibu's for this very reason.
Corrective Action:
High pressure fuel pump blew out while driving on the highway going to Minnesota from Illinois. Fuel was spraying onto the engine and leaking onto the ground. I immediately pulled over and stopped the car, turned off the engine and raised the hood. The car was taken to a Chevy dealership today and I was informed that the high pressure fuel pump literally "blew out." This could have resulted in an engine fire and fortunately that didn't happen. Online research reveals that Chevy had a recall on some 2016-2018 model Malibu's for this very reason.
Additional Notes:
High pressure fuel pump blew out while driving on the highway going to Minnesota from Illinois. Fuel was spraying onto the engine and leaking onto the ground. I immediately pulled over and stopped the car, turned off the engine and raised the hood. The car was taken to a Chevy dealership today and I was informed that the high pressure fuel pump literally "blew out." This could have resulted in an engine fire and fortunately that didn't happen. Online research reveals that Chevy had a recall on some 2016-2018 model Malibu's for this very reason.
Mfg Campaign: 11578028
Recall Date: Mar 18, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my vehicle the engine light turned on with a message stating ‘engine power reduced’. I am unable to drive over 20 miles per hour.
Corrective Action:
While driving my vehicle the engine light turned on with a message stating ‘engine power reduced’. I am unable to drive over 20 miles per hour.
Additional Notes:
While driving my vehicle the engine light turned on with a message stating ‘engine power reduced’. I am unable to drive over 20 miles per hour.
Mfg Campaign: 11576467
Recall Date: Mar 10, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The warning light comes on and off and is showing (P0498/P0449) which is the evaporative emission system vent control electrical circuit signal has low voltage for a predetermined period of time. Its calling to replace the evaporative emissions canister vent solenoid and I have seen 3 vehicles the same as mine needed the same thing fixed. When the vehicle is in park you can feel it jerk and also while pressing gas when you pull off it stalls. When cranking you can smell fumes .
Corrective Action:
The warning light comes on and off and is showing (P0498/P0449) which is the evaporative emission system vent control electrical circuit signal has low voltage for a predetermined period of time. Its calling to replace the evaporative emissions canister vent solenoid and I have seen 3 vehicles the same as mine needed the same thing fixed. When the vehicle is in park you can feel it jerk and also while pressing gas when you pull off it stalls. When cranking you can smell fumes .
Additional Notes:
The warning light comes on and off and is showing (P0498/P0449) which is the evaporative emission system vent control electrical circuit signal has low voltage for a predetermined period of time. Its calling to replace the evaporative emissions canister vent solenoid and I have seen 3 vehicles the same as mine needed the same thing fixed. When the vehicle is in park you can feel it jerk and also while pressing gas when you pull off it stalls. When cranking you can smell fumes .
Mfg Campaign: 11576113
Recall Date: Mar 7, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The warning light comes on and off and is showing (P0498/P0449) which is the evaporative emission system vent control electrical circuit signal has low voltage for a predetermined period of time. Its calling to replace the evaporative emissions canister vent solenoid and I have seen 3 vehicles the same as mine needed the same thing fixed. When the vehicle is in park you can feel it jerk and also while pressing gas when you pull off it stalls. When cranking you can smell fumes .
Corrective Action:
The warning light comes on and off and is showing (P0498/P0449) which is the evaporative emission system vent control electrical circuit signal has low voltage for a predetermined period of time. Its calling to replace the evaporative emissions canister vent solenoid and I have seen 3 vehicles the same as mine needed the same thing fixed. When the vehicle is in park you can feel it jerk and also while pressing gas when you pull off it stalls. When cranking you can smell fumes .
Additional Notes:
The warning light comes on and off and is showing (P0498/P0449) which is the evaporative emission system vent control electrical circuit signal has low voltage for a predetermined period of time. Its calling to replace the evaporative emissions canister vent solenoid and I have seen 3 vehicles the same as mine needed the same thing fixed. When the vehicle is in park you can feel it jerk and also while pressing gas when you pull off it stalls. When cranking you can smell fumes .
Mfg Campaign: 11576113
Recall Date: Mar 7, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I keep getting a message that goes on and off saying engine power reduced, which slows the pick up and the car down while driving.
Corrective Action:
I keep getting a message that goes on and off saying engine power reduced, which slows the pick up and the car down while driving.
Additional Notes:
I keep getting a message that goes on and off saying engine power reduced, which slows the pick up and the car down while driving.
Mfg Campaign: 11574018
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle showed no warning signs prior. The vehicle was being driven and it STOPPED as it If the breaks had been pressed in the middle of driving on a highway. Afterwards a message popped up that said engine power reduced. After that message appeared the car came to a stop and would not start back up.
Corrective Action:
The vehicle showed no warning signs prior. The vehicle was being driven and it STOPPED as it If the breaks had been pressed in the middle of driving on a highway. Afterwards a message popped up that said engine power reduced. After that message appeared the car came to a stop and would not start back up.
Additional Notes:
The vehicle showed no warning signs prior. The vehicle was being driven and it STOPPED as it If the breaks had been pressed in the middle of driving on a highway. Afterwards a message popped up that said engine power reduced. After that message appeared the car came to a stop and would not start back up.
Mfg Campaign: 11573448
Recall Date: Feb 22, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572743
Recall Date: Feb 19, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572743
Recall Date: Feb 19, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Power Brake Vacuum Assist Failure nearly caused a wreck. The part failed while we were driving on [XXX] going 65 miles per hour on a busy highway. As the breaks gave out the engine light said “Reduced Power”. Moments later, the breaks stopped working and the engine stopped running. We were able to coast off the highway and into an HEB parking lot and have the vehicle towed. The mechanic took the part off and found that it was in pieces causing further examination of the engine to look for the missing metal. Pictures are available to see the damage. Even after completing the repairs the vehicle is showing reduced power. We are still trying to get it fixed but understand that the Chevrolet company is aware of the issue but never issued a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572743
Recall Date: Feb 19, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Corrective Action:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Additional Notes:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Mfg Campaign: 11571854
Recall Date: Feb 14, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Corrective Action:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Additional Notes:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Mfg Campaign: 11571854
Recall Date: Feb 14, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Corrective Action:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Additional Notes:
On numerous occasions while driving on highway my dashboard will display reduced engine power and engine light comes on. My traction control light also comes on. Car loses power quickly and will not accelerate. I’ve had to pull over numerous times almost being hit by cars behind me. Took it to get repaired and had to have fuel pump replaced as wires had melted to side of pump. Three months later same problem happened. This car is scary to drive
Mfg Campaign: 11571854
Recall Date: Feb 14, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car will NOT recognize being shifted to park so transmission stays engaged, lights stay on you are basically trapped in your car until it recognizes the shifter is in park
Corrective Action:
Car will NOT recognize being shifted to park so transmission stays engaged, lights stay on you are basically trapped in your car until it recognizes the shifter is in park
Additional Notes:
Car will NOT recognize being shifted to park so transmission stays engaged, lights stay on you are basically trapped in your car until it recognizes the shifter is in park
Mfg Campaign: 11571193
Recall Date: Feb 10, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Car will NOT recognize being shifted to park so transmission stays engaged, lights stay on you are basically trapped in your car until it recognizes the shifter is in park
Corrective Action:
Car will NOT recognize being shifted to park so transmission stays engaged, lights stay on you are basically trapped in your car until it recognizes the shifter is in park
Additional Notes:
Car will NOT recognize being shifted to park so transmission stays engaged, lights stay on you are basically trapped in your car until it recognizes the shifter is in park
Mfg Campaign: 11571193
Recall Date: Feb 10, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The contact stated that the steering wheel seized, and the steering wheel was extremely difficult to turn. The “Service Power Steering” soon warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,544.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The contact stated that the steering wheel seized, and the steering wheel was extremely difficult to turn. The “Service Power Steering” soon warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,544.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The contact stated that the steering wheel seized, and the steering wheel was extremely difficult to turn. The “Service Power Steering” soon warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,544.
Mfg Campaign: 11569133
Recall Date: Jan 31, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Ice and sludge accumulated and froze causing the CAC system to fail resulting in engine issues, performance loss this was caused from GM poor design of a shield that they are aware of. GM knows that this can happen and have now designed a new shield to prevent this from happening but it is at the owner’s expense to fix. If GM knows that this will happen they should fix the issue I am now out of pocket 3,000.00 shame on them
Corrective Action:
Ice and sludge accumulated and froze causing the CAC system to fail resulting in engine issues, performance loss this was caused from GM poor design of a shield that they are aware of. GM knows that this can happen and have now designed a new shield to prevent this from happening but it is at the owner’s expense to fix. If GM knows that this will happen they should fix the issue I am now out of pocket 3,000.00 shame on them
Additional Notes:
Ice and sludge accumulated and froze causing the CAC system to fail resulting in engine issues, performance loss this was caused from GM poor design of a shield that they are aware of. GM knows that this can happen and have now designed a new shield to prevent this from happening but it is at the owner’s expense to fix. If GM knows that this will happen they should fix the issue I am now out of pocket 3,000.00 shame on them
Mfg Campaign: 11568057
Recall Date: Jan 26, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury