Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192221960
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving down the highway and took the exit and went to hit the brake pedal and it was hard to push down. Took it into a shop for diagnosis/repair. Mechanic found that vacuum pump for brakes came apart. There is currently metal in the engine that I cannot afford to fix after already paying $500 for the new vacuum pump.
Corrective Action:
I was driving down the highway and took the exit and went to hit the brake pedal and it was hard to push down. Took it into a shop for diagnosis/repair. Mechanic found that vacuum pump for brakes came apart. There is currently metal in the engine that I cannot afford to fix after already paying $500 for the new vacuum pump.
Additional Notes:
I was driving down the highway and took the exit and went to hit the brake pedal and it was hard to push down. Took it into a shop for diagnosis/repair. Mechanic found that vacuum pump for brakes came apart. There is currently metal in the engine that I cannot afford to fix after already paying $500 for the new vacuum pump.
Mfg Campaign: 11571472
Recall Date: Feb 12, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving my small child to school and my car had a service message pop up that said engine power reduced and then my brake pedal became stiff to the point where I could not push it down at all to stop at a red light. Luckily by quick thinking I push down my emergency brake to avoid from hitting other cars. From doing research this is not the only complaint about this same similar situation on this car (2018 Chevy Malibu LS) It's ridiculous. It's going to cost me over $2000 for parts and for labor.
Corrective Action:
I was driving my small child to school and my car had a service message pop up that said engine power reduced and then my brake pedal became stiff to the point where I could not push it down at all to stop at a red light. Luckily by quick thinking I push down my emergency brake to avoid from hitting other cars. From doing research this is not the only complaint about this same similar situation on this car (2018 Chevy Malibu LS) It's ridiculous. It's going to cost me over $2000 for parts and for labor.
Additional Notes:
I was driving my small child to school and my car had a service message pop up that said engine power reduced and then my brake pedal became stiff to the point where I could not push it down at all to stop at a red light. Luckily by quick thinking I push down my emergency brake to avoid from hitting other cars. From doing research this is not the only complaint about this same similar situation on this car (2018 Chevy Malibu LS) It's ridiculous. It's going to cost me over $2000 for parts and for labor.
Mfg Campaign: 11569471
Recall Date: Feb 2, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine Power Reduced Defect in Chevy Malibu Vehicles. Had the "engine power reduced" message show up countless times.
Corrective Action:
Engine Power Reduced Defect in Chevy Malibu Vehicles. Had the "engine power reduced" message show up countless times.
Additional Notes:
Engine Power Reduced Defect in Chevy Malibu Vehicles. Had the "engine power reduced" message show up countless times.
Mfg Campaign: 11568501
Recall Date: Jan 29, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I put the car in park and got a message shift to park. I then wasn’t able to shut my car off. The car is only 6 years old! This should not be happening!!!
Corrective Action:
I put the car in park and got a message shift to park. I then wasn’t able to shut my car off. The car is only 6 years old! This should not be happening!!!
Additional Notes:
I put the car in park and got a message shift to park. I then wasn’t able to shut my car off. The car is only 6 years old! This should not be happening!!!
Mfg Campaign: 11568116
Recall Date: Jan 26, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I put the car in park and got a message shift to park. I then wasn’t able to shut my car off. The car is only 6 years old! This should not be happening!!!
Corrective Action:
I put the car in park and got a message shift to park. I then wasn’t able to shut my car off. The car is only 6 years old! This should not be happening!!!
Additional Notes:
I put the car in park and got a message shift to park. I then wasn’t able to shut my car off. The car is only 6 years old! This should not be happening!!!
Mfg Campaign: 11568116
Recall Date: Jan 26, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On Jan 22,2024 while driving on the interstate the speed was unexpectedly instantly reduced, the car would not accelerate over 60 mph and the service engine light came on, the car was safely driven off the highway then towed to the dealership. My safety as well as the safety of other drivers on the highway was at risk when the car suddenly decreased to 60 mph from 75 mph which could have caused a collision. The inspection at the dealership confirmed that the issue was the intercooler for turbo found moisture/oil frozen in charge air cooler causing restriction in induction system, and the part design has been updated to help prevent the issue from happening again. My issue is that if the part has been updated that means that GM is aware of the issue and should be responsible for the cost of the part or there should have been a recall on the part. The consumer should not have to be responsible for the cost of the part or the repair to the vehicle. It is unknown if the part was inspected by an insurance representative but it was inspected by the dealership where the car was purchased. There were no prior warnings, lights or lamps occurring before the date of the incident. I feel like Gm should cover the cost of the repair, the total cost should no fall on the consumer and the vehicle manufacturer should take responsibility for the defective part.
Corrective Action:
On Jan 22,2024 while driving on the interstate the speed was unexpectedly instantly reduced, the car would not accelerate over 60 mph and the service engine light came on, the car was safely driven off the highway then towed to the dealership. My safety as well as the safety of other drivers on the highway was at risk when the car suddenly decreased to 60 mph from 75 mph which could have caused a collision. The inspection at the dealership confirmed that the issue was the intercooler for turbo found moisture/oil frozen in charge air cooler causing restriction in induction system, and the part design has been updated to help prevent the issue from happening again. My issue is that if the part has been updated that means that GM is aware of the issue and should be responsible for the cost of the part or there should have been a recall on the part. The consumer should not have to be responsible for the cost of the part or the repair to the vehicle. It is unknown if the part was inspected by an insurance representative but it was inspected by the dealership where the car was purchased. There were no prior warnings, lights or lamps occurring before the date of the incident. I feel like Gm should cover the cost of the repair, the total cost should no fall on the consumer and the vehicle manufacturer should take responsibility for the defective part.
Additional Notes:
On Jan 22,2024 while driving on the interstate the speed was unexpectedly instantly reduced, the car would not accelerate over 60 mph and the service engine light came on, the car was safely driven off the highway then towed to the dealership. My safety as well as the safety of other drivers on the highway was at risk when the car suddenly decreased to 60 mph from 75 mph which could have caused a collision. The inspection at the dealership confirmed that the issue was the intercooler for turbo found moisture/oil frozen in charge air cooler causing restriction in induction system, and the part design has been updated to help prevent the issue from happening again. My issue is that if the part has been updated that means that GM is aware of the issue and should be responsible for the cost of the part or there should have been a recall on the part. The consumer should not have to be responsible for the cost of the part or the repair to the vehicle. It is unknown if the part was inspected by an insurance representative but it was inspected by the dealership where the car was purchased. There were no prior warnings, lights or lamps occurring before the date of the incident. I feel like Gm should cover the cost of the repair, the total cost should no fall on the consumer and the vehicle manufacturer should take responsibility for the defective part.
Mfg Campaign: 11567903
Recall Date: Jan 25, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Jan 22,2024 while driving on the interstate the speed was unexpectedly instantly reduced, the car would not accelerate over 60 mph and the service engine light came on, the car was safely driven off the highway then towed to the dealership. My safety as well as the safety of other drivers on the highway was at risk when the car suddenly decreased to 60 mph from 75 mph which could have caused a collision. The inspection at the dealership confirmed that the issue was the intercooler for turbo found moisture/oil frozen in charge air cooler causing restriction in induction system, and the part design has been updated to help prevent the issue from happening again. My issue is that if the part has been updated that means that GM is aware of the issue and should be responsible for the cost of the part or there should have been a recall on the part. The consumer should not have to be responsible for the cost of the part or the repair to the vehicle. It is unknown if the part was inspected by an insurance representative but it was inspected by the dealership where the car was purchased. There were no prior warnings, lights or lamps occurring before the date of the incident. I feel like Gm should cover the cost of the repair, the total cost should no fall on the consumer and the vehicle manufacturer should take responsibility for the defective part.
Corrective Action:
On Jan 22,2024 while driving on the interstate the speed was unexpectedly instantly reduced, the car would not accelerate over 60 mph and the service engine light came on, the car was safely driven off the highway then towed to the dealership. My safety as well as the safety of other drivers on the highway was at risk when the car suddenly decreased to 60 mph from 75 mph which could have caused a collision. The inspection at the dealership confirmed that the issue was the intercooler for turbo found moisture/oil frozen in charge air cooler causing restriction in induction system, and the part design has been updated to help prevent the issue from happening again. My issue is that if the part has been updated that means that GM is aware of the issue and should be responsible for the cost of the part or there should have been a recall on the part. The consumer should not have to be responsible for the cost of the part or the repair to the vehicle. It is unknown if the part was inspected by an insurance representative but it was inspected by the dealership where the car was purchased. There were no prior warnings, lights or lamps occurring before the date of the incident. I feel like Gm should cover the cost of the repair, the total cost should no fall on the consumer and the vehicle manufacturer should take responsibility for the defective part.
Additional Notes:
On Jan 22,2024 while driving on the interstate the speed was unexpectedly instantly reduced, the car would not accelerate over 60 mph and the service engine light came on, the car was safely driven off the highway then towed to the dealership. My safety as well as the safety of other drivers on the highway was at risk when the car suddenly decreased to 60 mph from 75 mph which could have caused a collision. The inspection at the dealership confirmed that the issue was the intercooler for turbo found moisture/oil frozen in charge air cooler causing restriction in induction system, and the part design has been updated to help prevent the issue from happening again. My issue is that if the part has been updated that means that GM is aware of the issue and should be responsible for the cost of the part or there should have been a recall on the part. The consumer should not have to be responsible for the cost of the part or the repair to the vehicle. It is unknown if the part was inspected by an insurance representative but it was inspected by the dealership where the car was purchased. There were no prior warnings, lights or lamps occurring before the date of the incident. I feel like Gm should cover the cost of the repair, the total cost should no fall on the consumer and the vehicle manufacturer should take responsibility for the defective part.
Mfg Campaign: 11567903
Recall Date: Jan 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Check Engine Light constantly comes on . Pedal position sensor is faulty. engine power reduced pops up
Corrective Action:
Check Engine Light constantly comes on . Pedal position sensor is faulty. engine power reduced pops up
Additional Notes:
Check Engine Light constantly comes on . Pedal position sensor is faulty. engine power reduced pops up
Mfg Campaign: 11565871
Recall Date: Jan 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car's Reduced Engine Power light comes on and the engine drops power. It just happens at any time while driving. I've had oil changes done, engine cleanings done but nothing changes.
Corrective Action:
The car's Reduced Engine Power light comes on and the engine drops power. It just happens at any time while driving. I've had oil changes done, engine cleanings done but nothing changes.
Additional Notes:
The car's Reduced Engine Power light comes on and the engine drops power. It just happens at any time while driving. I've had oil changes done, engine cleanings done but nothing changes.
Mfg Campaign: 11565589
Recall Date: Jan 15, 2024
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
The Vehicle wobbled when at 70 MPH. I have new tires but the wobble won't stop. I have visited a mechanical specialist was refer to this site. Also, the Radio Display touch screen is not working.
Corrective Action:
The Vehicle wobbled when at 70 MPH. I have new tires but the wobble won't stop. I have visited a mechanical specialist was refer to this site. Also, the Radio Display touch screen is not working.
Additional Notes:
The Vehicle wobbled when at 70 MPH. I have new tires but the wobble won't stop. I have visited a mechanical specialist was refer to this site. Also, the Radio Display touch screen is not working.
Mfg Campaign: 11564919
Recall Date: Jan 11, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The Vehicle wobbled when at 70 MPH. I have new tires but the wobble won't stop. I have visited a mechanical specialist was refer to this site. Also, the Radio Display touch screen is not working.
Corrective Action:
The Vehicle wobbled when at 70 MPH. I have new tires but the wobble won't stop. I have visited a mechanical specialist was refer to this site. Also, the Radio Display touch screen is not working.
Additional Notes:
The Vehicle wobbled when at 70 MPH. I have new tires but the wobble won't stop. I have visited a mechanical specialist was refer to this site. Also, the Radio Display touch screen is not working.
Mfg Campaign: 11564919
Recall Date: Jan 11, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on highway, check engine light came on as well as message saying "Engine power reduced". Car immediately decelerated on the highway and brakes pedal became rock hard and unable to press.
Corrective Action:
While driving on highway, check engine light came on as well as message saying "Engine power reduced". Car immediately decelerated on the highway and brakes pedal became rock hard and unable to press.
Additional Notes:
While driving on highway, check engine light came on as well as message saying "Engine power reduced". Car immediately decelerated on the highway and brakes pedal became rock hard and unable to press.
Mfg Campaign: 11564692
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on highway, check engine light came on as well as message saying "Engine power reduced". Car immediately decelerated on the highway and brakes pedal became rock hard and unable to press.
Corrective Action:
While driving on highway, check engine light came on as well as message saying "Engine power reduced". Car immediately decelerated on the highway and brakes pedal became rock hard and unable to press.
Additional Notes:
While driving on highway, check engine light came on as well as message saying "Engine power reduced". Car immediately decelerated on the highway and brakes pedal became rock hard and unable to press.
Mfg Campaign: 11564692
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my car and my entire car’s dashboard went out and the cars speed dropped I tried braking but they kept slipping. It was a very scary event for me as I was driving on highway 59 when this happened to me. The TCM is s a problem for this vehicle please recall this issue.
Corrective Action:
I was driving my car and my entire car’s dashboard went out and the cars speed dropped I tried braking but they kept slipping. It was a very scary event for me as I was driving on highway 59 when this happened to me. The TCM is s a problem for this vehicle please recall this issue.
Additional Notes:
I was driving my car and my entire car’s dashboard went out and the cars speed dropped I tried braking but they kept slipping. It was a very scary event for me as I was driving on highway 59 when this happened to me. The TCM is s a problem for this vehicle please recall this issue.
Mfg Campaign: 11562988
Recall Date: Jan 2, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 65 MHP, the message "Engine Power Reduced" was displayed and the vehicle decelerated to 30 MPH. The contact stated that the speed would no longer exceed 30 MPH. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact stated that the failure had also previously occurred but after taking the vehicle to the local dealer no cause of the failure was found. The failure mileage was 110,653.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 65 MHP, the message "Engine Power Reduced" was displayed and the vehicle decelerated to 30 MPH. The contact stated that the speed would no longer exceed 30 MPH. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact stated that the failure had also previously occurred but after taking the vehicle to the local dealer no cause of the failure was found. The failure mileage was 110,653.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 65 MHP, the message "Engine Power Reduced" was displayed and the vehicle decelerated to 30 MPH. The contact stated that the speed would no longer exceed 30 MPH. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact stated that the failure had also previously occurred but after taking the vehicle to the local dealer no cause of the failure was found. The failure mileage was 110,653.
Mfg Campaign: 11561528
Recall Date: Dec 22, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 65 MHP, the message "Engine Power Reduced" was displayed and the vehicle decelerated to 30 MPH. The contact stated that the speed would no longer exceed 30 MPH. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact stated that the failure had also previously occurred but after taking the vehicle to the local dealer no cause of the failure was found. The failure mileage was 110,653.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 65 MHP, the message "Engine Power Reduced" was displayed and the vehicle decelerated to 30 MPH. The contact stated that the speed would no longer exceed 30 MPH. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact stated that the failure had also previously occurred but after taking the vehicle to the local dealer no cause of the failure was found. The failure mileage was 110,653.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 65 MHP, the message "Engine Power Reduced" was displayed and the vehicle decelerated to 30 MPH. The contact stated that the speed would no longer exceed 30 MPH. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact stated that the failure had also previously occurred but after taking the vehicle to the local dealer no cause of the failure was found. The failure mileage was 110,653.
Mfg Campaign: 11561528
Recall Date: Dec 22, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle will not stay started will stop when ever even while driving. I haven’t driven the car in 8 months because it’s not safe.
Corrective Action:
Vehicle will not stay started will stop when ever even while driving. I haven’t driven the car in 8 months because it’s not safe.
Additional Notes:
Vehicle will not stay started will stop when ever even while driving. I haven’t driven the car in 8 months because it’s not safe.
Mfg Campaign: 11561300
Recall Date: Dec 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle will not stay started will stop when ever even while driving. I haven’t driven the car in 8 months because it’s not safe.
Corrective Action:
Vehicle will not stay started will stop when ever even while driving. I haven’t driven the car in 8 months because it’s not safe.
Additional Notes:
Vehicle will not stay started will stop when ever even while driving. I haven’t driven the car in 8 months because it’s not safe.
Mfg Campaign: 11561300
Recall Date: Dec 21, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed and exiting a ramp to get on to a major highway, the vehicle failed to accelerate as needed. The contact stated she depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that the engine power reduced warning light was illuminated, and the vehicle decelerated and was almost rear-ended by an oncoming vehicle. The contact stated that the failure had been consistent for several weeks. The vehicle was previously taken to an independent mechanic and the contact was informed that the failure could be caused due to a failed unknown sensor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed and exiting a ramp to get on to a major highway, the vehicle failed to accelerate as needed. The contact stated she depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that the engine power reduced warning light was illuminated, and the vehicle decelerated and was almost rear-ended by an oncoming vehicle. The contact stated that the failure had been consistent for several weeks. The vehicle was previously taken to an independent mechanic and the contact was informed that the failure could be caused due to a failed unknown sensor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed and exiting a ramp to get on to a major highway, the vehicle failed to accelerate as needed. The contact stated she depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that the engine power reduced warning light was illuminated, and the vehicle decelerated and was almost rear-ended by an oncoming vehicle. The contact stated that the failure had been consistent for several weeks. The vehicle was previously taken to an independent mechanic and the contact was informed that the failure could be caused due to a failed unknown sensor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.
Mfg Campaign: 11559451
Recall Date: Dec 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have an ongoing issue with the shifter not communicating to the ECU that it is in park. I put the car into park, dash board shows in P (park) and transmission is in park (ie won't move forward with brake released) and when I go to turn the car off I get message that car is not in Park. To remedy this I have to smack the back of the shifter forward sometimes 5-15 times and from light to moderately hard pressure to get the ECU/sensor to realize it's in Park. The shifter was replaced by a Chevy dealer 2-3 years ago but the problem started again. I believe there needs to be a recall due to the same issue ongoing [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have an ongoing issue with the shifter not communicating to the ECU that it is in park. I put the car into park, dash board shows in P (park) and transmission is in park (ie won't move forward with brake released) and when I go to turn the car off I get message that car is not in Park. To remedy this I have to smack the back of the shifter forward sometimes 5-15 times and from light to moderately hard pressure to get the ECU/sensor to realize it's in Park. The shifter was replaced by a Chevy dealer 2-3 years ago but the problem started again. I believe there needs to be a recall due to the same issue ongoing [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have an ongoing issue with the shifter not communicating to the ECU that it is in park. I put the car into park, dash board shows in P (park) and transmission is in park (ie won't move forward with brake released) and when I go to turn the car off I get message that car is not in Park. To remedy this I have to smack the back of the shifter forward sometimes 5-15 times and from light to moderately hard pressure to get the ECU/sensor to realize it's in Park. The shifter was replaced by a Chevy dealer 2-3 years ago but the problem started again. I believe there needs to be a recall due to the same issue ongoing [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11558519
Recall Date: Dec 5, 2023
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