Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192221960
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission Surge Accumulator System Performance. The car fails to accelerate once it comes to a complete stop, traffic lights, etc. The car will rev up to 5000 RPMs but will not reach 10 mph. This causes problems when driving and I was almost hit on several occasions (more than 8 times) on my drive home to be safe again. The car was taken to the dealership and was reported to have been fixed, after paying a $100 deductible, but only ran properly for one day. Again, I was almost hit 5 times while driving back home, after the repair was made. The check engine light came on after the car presented issues, as I was out running errands, the car was losing power and was not performing well. About 20 minutes after the initial issue, the check engine light came on. I took the car to Auto Zone where they were able to run the diagnostic that came back with the code, P171D Transmission Surge Accumulator System Performance. This took place twice in one week, with the dealership fixing the issue on Tuesday and it failing again on Saturday (after the car sat idle for 3 days, while I was on vacation).
Corrective Action:
Transmission Surge Accumulator System Performance. The car fails to accelerate once it comes to a complete stop, traffic lights, etc. The car will rev up to 5000 RPMs but will not reach 10 mph. This causes problems when driving and I was almost hit on several occasions (more than 8 times) on my drive home to be safe again. The car was taken to the dealership and was reported to have been fixed, after paying a $100 deductible, but only ran properly for one day. Again, I was almost hit 5 times while driving back home, after the repair was made. The check engine light came on after the car presented issues, as I was out running errands, the car was losing power and was not performing well. About 20 minutes after the initial issue, the check engine light came on. I took the car to Auto Zone where they were able to run the diagnostic that came back with the code, P171D Transmission Surge Accumulator System Performance. This took place twice in one week, with the dealership fixing the issue on Tuesday and it failing again on Saturday (after the car sat idle for 3 days, while I was on vacation).
Additional Notes:
Transmission Surge Accumulator System Performance. The car fails to accelerate once it comes to a complete stop, traffic lights, etc. The car will rev up to 5000 RPMs but will not reach 10 mph. This causes problems when driving and I was almost hit on several occasions (more than 8 times) on my drive home to be safe again. The car was taken to the dealership and was reported to have been fixed, after paying a $100 deductible, but only ran properly for one day. Again, I was almost hit 5 times while driving back home, after the repair was made. The check engine light came on after the car presented issues, as I was out running errands, the car was losing power and was not performing well. About 20 minutes after the initial issue, the check engine light came on. I took the car to Auto Zone where they were able to run the diagnostic that came back with the code, P171D Transmission Surge Accumulator System Performance. This took place twice in one week, with the dealership fixing the issue on Tuesday and it failing again on Saturday (after the car sat idle for 3 days, while I was on vacation).
Mfg Campaign: 11556792
Recall Date: Nov 25, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission Surge Accumulator System Performance. The car fails to accelerate once it comes to a complete stop, traffic lights, etc. The car will rev up to 5000 RPMs but will not reach 10 mph. This causes problems when driving and I was almost hit on several occasions (more than 8 times) on my drive home to be safe again. The car was taken to the dealership and was reported to have been fixed, after paying a $100 deductible, but only ran properly for one day. Again, I was almost hit 5 times while driving back home, after the repair was made. The check engine light came on after the car presented issues, as I was out running errands, the car was losing power and was not performing well. About 20 minutes after the initial issue, the check engine light came on. I took the car to Auto Zone where they were able to run the diagnostic that came back with the code, P171D Transmission Surge Accumulator System Performance. This took place twice in one week, with the dealership fixing the issue on Tuesday and it failing again on Saturday (after the car sat idle for 3 days, while I was on vacation).
Corrective Action:
Transmission Surge Accumulator System Performance. The car fails to accelerate once it comes to a complete stop, traffic lights, etc. The car will rev up to 5000 RPMs but will not reach 10 mph. This causes problems when driving and I was almost hit on several occasions (more than 8 times) on my drive home to be safe again. The car was taken to the dealership and was reported to have been fixed, after paying a $100 deductible, but only ran properly for one day. Again, I was almost hit 5 times while driving back home, after the repair was made. The check engine light came on after the car presented issues, as I was out running errands, the car was losing power and was not performing well. About 20 minutes after the initial issue, the check engine light came on. I took the car to Auto Zone where they were able to run the diagnostic that came back with the code, P171D Transmission Surge Accumulator System Performance. This took place twice in one week, with the dealership fixing the issue on Tuesday and it failing again on Saturday (after the car sat idle for 3 days, while I was on vacation).
Additional Notes:
Transmission Surge Accumulator System Performance. The car fails to accelerate once it comes to a complete stop, traffic lights, etc. The car will rev up to 5000 RPMs but will not reach 10 mph. This causes problems when driving and I was almost hit on several occasions (more than 8 times) on my drive home to be safe again. The car was taken to the dealership and was reported to have been fixed, after paying a $100 deductible, but only ran properly for one day. Again, I was almost hit 5 times while driving back home, after the repair was made. The check engine light came on after the car presented issues, as I was out running errands, the car was losing power and was not performing well. About 20 minutes after the initial issue, the check engine light came on. I took the car to Auto Zone where they were able to run the diagnostic that came back with the code, P171D Transmission Surge Accumulator System Performance. This took place twice in one week, with the dealership fixing the issue on Tuesday and it failing again on Saturday (after the car sat idle for 3 days, while I was on vacation).
Mfg Campaign: 11556792
Recall Date: Nov 25, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Mfg Campaign: 11555469
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Mfg Campaign: 11555469
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.
Mfg Campaign: 11555469
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vacuum Booster Pump failed while driving on the highway with my girlfriend and her small child in the car and this common problem for this specific Chevrolet motor and endangered our lives significantly. Over 500 complaints on NHTSA website. No recalls to date. $4,000 damage. Filed official complaint and requested that Chevrolet cover the costs.
Corrective Action:
Vacuum Booster Pump failed while driving on the highway with my girlfriend and her small child in the car and this common problem for this specific Chevrolet motor and endangered our lives significantly. Over 500 complaints on NHTSA website. No recalls to date. $4,000 damage. Filed official complaint and requested that Chevrolet cover the costs.
Additional Notes:
Vacuum Booster Pump failed while driving on the highway with my girlfriend and her small child in the car and this common problem for this specific Chevrolet motor and endangered our lives significantly. Over 500 complaints on NHTSA website. No recalls to date. $4,000 damage. Filed official complaint and requested that Chevrolet cover the costs.
Mfg Campaign: 11555491
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vacuum Booster Pump failed while driving on the highway with my girlfriend and her small child in the car and this common problem for this specific Chevrolet motor and endangered our lives significantly. Over 500 complaints on NHTSA website. No recalls to date. $4,000 damage. Filed official complaint and requested that Chevrolet cover the costs.
Corrective Action:
Vacuum Booster Pump failed while driving on the highway with my girlfriend and her small child in the car and this common problem for this specific Chevrolet motor and endangered our lives significantly. Over 500 complaints on NHTSA website. No recalls to date. $4,000 damage. Filed official complaint and requested that Chevrolet cover the costs.
Additional Notes:
Vacuum Booster Pump failed while driving on the highway with my girlfriend and her small child in the car and this common problem for this specific Chevrolet motor and endangered our lives significantly. Over 500 complaints on NHTSA website. No recalls to date. $4,000 damage. Filed official complaint and requested that Chevrolet cover the costs.
Mfg Campaign: 11555491
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 60 MPH, the braking system failed, and the brake pedal became firm while depressed. The "Engine Power Reduced" message was displayed, and the vehicle went into LIMP Mode, causing the vehicle to decelerate. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the braking system vacuum booster pump had failed and needed to be replaced, along with the camshaft and crank case which were damaged during the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 107,000
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 60 MPH, the braking system failed, and the brake pedal became firm while depressed. The "Engine Power Reduced" message was displayed, and the vehicle went into LIMP Mode, causing the vehicle to decelerate. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the braking system vacuum booster pump had failed and needed to be replaced, along with the camshaft and crank case which were damaged during the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 107,000
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 60 MPH, the braking system failed, and the brake pedal became firm while depressed. The "Engine Power Reduced" message was displayed, and the vehicle went into LIMP Mode, causing the vehicle to decelerate. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the braking system vacuum booster pump had failed and needed to be replaced, along with the camshaft and crank case which were damaged during the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 107,000
Mfg Campaign: 11555493
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Corrective Action:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Additional Notes:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Mfg Campaign: 11554537
Recall Date: Nov 10, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Corrective Action:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Additional Notes:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Mfg Campaign: 11554537
Recall Date: Nov 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Corrective Action:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Additional Notes:
My car will stall in the middle of driving will say it is not in drive, the power steering is reduced, and I cannot use the brakes properly. This is a safety issue. As I drive on interstates and highways on my commutes.
Mfg Campaign: 11554537
Recall Date: Nov 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Mass air flow sensor has been replaced 3 times. Keeps going bad causing hiccups and hesitation. Very dangerous at times
Corrective Action:
Mass air flow sensor has been replaced 3 times. Keeps going bad causing hiccups and hesitation. Very dangerous at times
Additional Notes:
Mass air flow sensor has been replaced 3 times. Keeps going bad causing hiccups and hesitation. Very dangerous at times
Mfg Campaign: 11553338
Recall Date: Nov 3, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Corrective Action:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Additional Notes:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Mfg Campaign: 11552855
Recall Date: Oct 31, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Corrective Action:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Additional Notes:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Mfg Campaign: 11552855
Recall Date: Oct 31, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Corrective Action:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Additional Notes:
Service Stabilitrak warning will pop up on my dash. The car loses power. Push on the gas and it sputters. Had it serviced by GMC 2 years ago and now it is happening again. More frequent in colder weather. There are thousands of reddit posts about this same issue from other 2018 Chevy Malibu owners. GMC refuses to acknowledge it is a quality or performance issue on their end.
Mfg Campaign: 11552855
Recall Date: Oct 31, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving, my car’s dash suddenly showed a warning message that state “engine power reduced”. I was driving around 45mph at the time of the incident.
Corrective Action:
While driving, my car’s dash suddenly showed a warning message that state “engine power reduced”. I was driving around 45mph at the time of the incident.
Additional Notes:
While driving, my car’s dash suddenly showed a warning message that state “engine power reduced”. I was driving around 45mph at the time of the incident.
Mfg Campaign: 11552366
Recall Date: Oct 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving the vehicle on a busy road and a message came up on the display above the steering column saying Engine Power Reduced. I went to brake and was unable to push the pedal in as it was extremely stiff. There were vehicles around me and I tried to use both feet and stand on the brakes and was able to get a little bit of movement but the car still didn't slow down. I had my significant other and brother-in-law in the car and we were all horrified we were going to get into an accident. I turned the hazard lights on and was able to steer to avoid hitting several vehicles and when traffic finally cleared I was able to get over and off the road into a gas station that was uphill and allowed us to slow down and finally stop because I put the vehicle in neutral tried the parking brake which got us to a complete stop and shut the vehicle off. There had been no previous issues with the brakes or messages such as the one that came up right before this issue occurred. The vehicle had to be towed and the repair shop told me the cam driven vacuum pump failed which caused the brake booster to not function. When this failure occurred, it damaged the intake and exhaust camshafts, crankshaft, and several other components. The cooling system and oil to be flushed out as I was told there was metal debris from the damaged parts caused by the vacuum pump failure in the fluids which had been all completely flushed and changed including cooling system, transmission fluid, and oil change The total cost of repairs as a result of the vacuum pump failure setting off a Domino effect of damage was $3536.40.
Corrective Action:
I was driving the vehicle on a busy road and a message came up on the display above the steering column saying Engine Power Reduced. I went to brake and was unable to push the pedal in as it was extremely stiff. There were vehicles around me and I tried to use both feet and stand on the brakes and was able to get a little bit of movement but the car still didn't slow down. I had my significant other and brother-in-law in the car and we were all horrified we were going to get into an accident. I turned the hazard lights on and was able to steer to avoid hitting several vehicles and when traffic finally cleared I was able to get over and off the road into a gas station that was uphill and allowed us to slow down and finally stop because I put the vehicle in neutral tried the parking brake which got us to a complete stop and shut the vehicle off. There had been no previous issues with the brakes or messages such as the one that came up right before this issue occurred. The vehicle had to be towed and the repair shop told me the cam driven vacuum pump failed which caused the brake booster to not function. When this failure occurred, it damaged the intake and exhaust camshafts, crankshaft, and several other components. The cooling system and oil to be flushed out as I was told there was metal debris from the damaged parts caused by the vacuum pump failure in the fluids which had been all completely flushed and changed including cooling system, transmission fluid, and oil change The total cost of repairs as a result of the vacuum pump failure setting off a Domino effect of damage was $3536.40.
Additional Notes:
I was driving the vehicle on a busy road and a message came up on the display above the steering column saying Engine Power Reduced. I went to brake and was unable to push the pedal in as it was extremely stiff. There were vehicles around me and I tried to use both feet and stand on the brakes and was able to get a little bit of movement but the car still didn't slow down. I had my significant other and brother-in-law in the car and we were all horrified we were going to get into an accident. I turned the hazard lights on and was able to steer to avoid hitting several vehicles and when traffic finally cleared I was able to get over and off the road into a gas station that was uphill and allowed us to slow down and finally stop because I put the vehicle in neutral tried the parking brake which got us to a complete stop and shut the vehicle off. There had been no previous issues with the brakes or messages such as the one that came up right before this issue occurred. The vehicle had to be towed and the repair shop told me the cam driven vacuum pump failed which caused the brake booster to not function. When this failure occurred, it damaged the intake and exhaust camshafts, crankshaft, and several other components. The cooling system and oil to be flushed out as I was told there was metal debris from the damaged parts caused by the vacuum pump failure in the fluids which had been all completely flushed and changed including cooling system, transmission fluid, and oil change The total cost of repairs as a result of the vacuum pump failure setting off a Domino effect of damage was $3536.40.
Mfg Campaign: 11552160
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving the vehicle on a busy road and a message came up on the display above the steering column saying Engine Power Reduced. I went to brake and was unable to push the pedal in as it was extremely stiff. There were vehicles around me and I tried to use both feet and stand on the brakes and was able to get a little bit of movement but the car still didn't slow down. I had my significant other and brother-in-law in the car and we were all horrified we were going to get into an accident. I turned the hazard lights on and was able to steer to avoid hitting several vehicles and when traffic finally cleared I was able to get over and off the road into a gas station that was uphill and allowed us to slow down and finally stop because I put the vehicle in neutral tried the parking brake which got us to a complete stop and shut the vehicle off. There had been no previous issues with the brakes or messages such as the one that came up right before this issue occurred. The vehicle had to be towed and the repair shop told me the cam driven vacuum pump failed which caused the brake booster to not function. When this failure occurred, it damaged the intake and exhaust camshafts, crankshaft, and several other components. The cooling system and oil to be flushed out as I was told there was metal debris from the damaged parts caused by the vacuum pump failure in the fluids which had been all completely flushed and changed including cooling system, transmission fluid, and oil change The total cost of repairs as a result of the vacuum pump failure setting off a Domino effect of damage was $3536.40.
Corrective Action:
I was driving the vehicle on a busy road and a message came up on the display above the steering column saying Engine Power Reduced. I went to brake and was unable to push the pedal in as it was extremely stiff. There were vehicles around me and I tried to use both feet and stand on the brakes and was able to get a little bit of movement but the car still didn't slow down. I had my significant other and brother-in-law in the car and we were all horrified we were going to get into an accident. I turned the hazard lights on and was able to steer to avoid hitting several vehicles and when traffic finally cleared I was able to get over and off the road into a gas station that was uphill and allowed us to slow down and finally stop because I put the vehicle in neutral tried the parking brake which got us to a complete stop and shut the vehicle off. There had been no previous issues with the brakes or messages such as the one that came up right before this issue occurred. The vehicle had to be towed and the repair shop told me the cam driven vacuum pump failed which caused the brake booster to not function. When this failure occurred, it damaged the intake and exhaust camshafts, crankshaft, and several other components. The cooling system and oil to be flushed out as I was told there was metal debris from the damaged parts caused by the vacuum pump failure in the fluids which had been all completely flushed and changed including cooling system, transmission fluid, and oil change The total cost of repairs as a result of the vacuum pump failure setting off a Domino effect of damage was $3536.40.
Additional Notes:
I was driving the vehicle on a busy road and a message came up on the display above the steering column saying Engine Power Reduced. I went to brake and was unable to push the pedal in as it was extremely stiff. There were vehicles around me and I tried to use both feet and stand on the brakes and was able to get a little bit of movement but the car still didn't slow down. I had my significant other and brother-in-law in the car and we were all horrified we were going to get into an accident. I turned the hazard lights on and was able to steer to avoid hitting several vehicles and when traffic finally cleared I was able to get over and off the road into a gas station that was uphill and allowed us to slow down and finally stop because I put the vehicle in neutral tried the parking brake which got us to a complete stop and shut the vehicle off. There had been no previous issues with the brakes or messages such as the one that came up right before this issue occurred. The vehicle had to be towed and the repair shop told me the cam driven vacuum pump failed which caused the brake booster to not function. When this failure occurred, it damaged the intake and exhaust camshafts, crankshaft, and several other components. The cooling system and oil to be flushed out as I was told there was metal debris from the damaged parts caused by the vacuum pump failure in the fluids which had been all completely flushed and changed including cooling system, transmission fluid, and oil change The total cost of repairs as a result of the vacuum pump failure setting off a Domino effect of damage was $3536.40.
Mfg Campaign: 11552160
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine power reduced
Corrective Action:
Engine power reduced
Additional Notes:
Engine power reduced
Mfg Campaign: 11551622
Recall Date: Oct 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My turbo failed while I was on a very busy highway, causing me from going 70mph to 35mph in a matter of seconds and almost being hit. This put my life and my friends life at risk since we were in the left lane. Now that I’ve been fighting with the dealership ti help make this right they found a GM warranty that fixed and updated electrical sensors. We fixed that first because at the time we thought that was what it was. My turbo gave out again up in the mountains almost killing me and my friend a second time on a busy road. We made it to a parking lot and called a tow truck. Now the stabiltrak is showing up and the car refuses to start, it makes a whooshing sound and doesn’t start completely. (There is fuel, oil, etc). I was sold an unsafe vehicle and now I’m stuck paying 500$ a month for a car that’s unsafe and refuses to work even when it’s been fixed. The dealership is refusing to help me, I’m at a loss. I still owe 18k and I can’t have an in working car sitting in my apartment complex, it will get towed and cost me more money.. I need help. I was sold a car that almost killed me twice and no one seems to care.
Corrective Action:
My turbo failed while I was on a very busy highway, causing me from going 70mph to 35mph in a matter of seconds and almost being hit. This put my life and my friends life at risk since we were in the left lane. Now that I’ve been fighting with the dealership ti help make this right they found a GM warranty that fixed and updated electrical sensors. We fixed that first because at the time we thought that was what it was. My turbo gave out again up in the mountains almost killing me and my friend a second time on a busy road. We made it to a parking lot and called a tow truck. Now the stabiltrak is showing up and the car refuses to start, it makes a whooshing sound and doesn’t start completely. (There is fuel, oil, etc). I was sold an unsafe vehicle and now I’m stuck paying 500$ a month for a car that’s unsafe and refuses to work even when it’s been fixed. The dealership is refusing to help me, I’m at a loss. I still owe 18k and I can’t have an in working car sitting in my apartment complex, it will get towed and cost me more money.. I need help. I was sold a car that almost killed me twice and no one seems to care.
Additional Notes:
My turbo failed while I was on a very busy highway, causing me from going 70mph to 35mph in a matter of seconds and almost being hit. This put my life and my friends life at risk since we were in the left lane. Now that I’ve been fighting with the dealership ti help make this right they found a GM warranty that fixed and updated electrical sensors. We fixed that first because at the time we thought that was what it was. My turbo gave out again up in the mountains almost killing me and my friend a second time on a busy road. We made it to a parking lot and called a tow truck. Now the stabiltrak is showing up and the car refuses to start, it makes a whooshing sound and doesn’t start completely. (There is fuel, oil, etc). I was sold an unsafe vehicle and now I’m stuck paying 500$ a month for a car that’s unsafe and refuses to work even when it’s been fixed. The dealership is refusing to help me, I’m at a loss. I still owe 18k and I can’t have an in working car sitting in my apartment complex, it will get towed and cost me more money.. I need help. I was sold a car that almost killed me twice and no one seems to care.
Mfg Campaign: 11551208
Recall Date: Oct 21, 2023
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