Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
Consumer Complaints
256 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Not in park warning when shifter is placed in park.
Corrective Action:
Not in park warning when shifter is placed in park.
Additional Notes:
Not in park warning when shifter is placed in park.
Mfg Campaign: 11658750
Recall Date: May 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Corrective Action:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Additional Notes:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Mfg Campaign: 11658353
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Corrective Action:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Additional Notes:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Mfg Campaign: 11658353
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Corrective Action:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Additional Notes:
The clutch solenoid started failing without warning or notice. This was finally confirmed by a transmission shop after a warning lamp related to the issue finally popped up after months of issues. My safety was put at risk due to the sudden and intermittent failure to shift into drive. This would sometimes lead to the engine stuttering then shutting off while still in drive. Attempts for dealers and private shops to nail down the issue were unsuccessful due to the system not reporting or recording any information related to this failure to shift. Again the danger came intermittently and suddenly when, shifting from park to drive, shifting from park - reverse - then drive. It would cause my vehicle to “stall out” in an active lane of traffic. This issue occurs from probably 60,000 - 90,000 miles when the system finally threw P0700 and P2714 codes to point to the issue.
Mfg Campaign: 11658353
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Chevrolet Malibu. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard however, the vehicle failed to stop. The contact stated that the failure caused the vehicle to crash into a nearby ditch. In addition, the contact stated that the failure caused severe damage to the vehicle, and the vehicle was undrivable. The contact used a code reader to diagnose the vehicle a retrieved a code for a brake booster back-up pump failure. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall repair however, the VIN was not included in the recall. The failure mileage was approximately 63,455.
Corrective Action:
The contact owns a 2019 Chevrolet Malibu. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard however, the vehicle failed to stop. The contact stated that the failure caused the vehicle to crash into a nearby ditch. In addition, the contact stated that the failure caused severe damage to the vehicle, and the vehicle was undrivable. The contact used a code reader to diagnose the vehicle a retrieved a code for a brake booster back-up pump failure. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall repair however, the VIN was not included in the recall. The failure mileage was approximately 63,455.
Additional Notes:
The contact owns a 2019 Chevrolet Malibu. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard however, the vehicle failed to stop. The contact stated that the failure caused the vehicle to crash into a nearby ditch. In addition, the contact stated that the failure caused severe damage to the vehicle, and the vehicle was undrivable. The contact used a code reader to diagnose the vehicle a retrieved a code for a brake booster back-up pump failure. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall repair however, the VIN was not included in the recall. The failure mileage was approximately 63,455.
Mfg Campaign: 11657450
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle has been having issues for the past 2-3 years with its engine acceleration, the bcm and ecm are faulty and or my fuses continue to fail, my check engine comes on with a service esc, power steering depleted, shift to park, and a service security system warning.
Corrective Action:
My vehicle has been having issues for the past 2-3 years with its engine acceleration, the bcm and ecm are faulty and or my fuses continue to fail, my check engine comes on with a service esc, power steering depleted, shift to park, and a service security system warning.
Additional Notes:
My vehicle has been having issues for the past 2-3 years with its engine acceleration, the bcm and ecm are faulty and or my fuses continue to fail, my check engine comes on with a service esc, power steering depleted, shift to park, and a service security system warning.
Mfg Campaign: 11652904
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle has been having issues for the past 2-3 years with its engine acceleration, the bcm and ecm are faulty and or my fuses continue to fail, my check engine comes on with a service esc, power steering depleted, shift to park, and a service security system warning.
Corrective Action:
My vehicle has been having issues for the past 2-3 years with its engine acceleration, the bcm and ecm are faulty and or my fuses continue to fail, my check engine comes on with a service esc, power steering depleted, shift to park, and a service security system warning.
Additional Notes:
My vehicle has been having issues for the past 2-3 years with its engine acceleration, the bcm and ecm are faulty and or my fuses continue to fail, my check engine comes on with a service esc, power steering depleted, shift to park, and a service security system warning.
Mfg Campaign: 11652904
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
so when im driving my chevy every thing is all fine and about like 30 minutes of driving the trash cvt won’t accelerate from a complete stop. I have two mass of gas pedal all the way down and the car will hit 4000 RPMs till it accelerate and that’s very dangerous. It happens all the time especially when it’s hot outside when a car has a stop sign or at a red light and I’m getting ready to takeoff. The car won’t even take off now. I’m going 5 mph pass in intersection is very dangerous and especially go on the highways.
Corrective Action:
so when im driving my chevy every thing is all fine and about like 30 minutes of driving the trash cvt won’t accelerate from a complete stop. I have two mass of gas pedal all the way down and the car will hit 4000 RPMs till it accelerate and that’s very dangerous. It happens all the time especially when it’s hot outside when a car has a stop sign or at a red light and I’m getting ready to takeoff. The car won’t even take off now. I’m going 5 mph pass in intersection is very dangerous and especially go on the highways.
Additional Notes:
so when im driving my chevy every thing is all fine and about like 30 minutes of driving the trash cvt won’t accelerate from a complete stop. I have two mass of gas pedal all the way down and the car will hit 4000 RPMs till it accelerate and that’s very dangerous. It happens all the time especially when it’s hot outside when a car has a stop sign or at a red light and I’m getting ready to takeoff. The car won’t even take off now. I’m going 5 mph pass in intersection is very dangerous and especially go on the highways.
Mfg Campaign: 11650633
Recall Date: Mar 25, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car keeps showing the “shift to park” code when I try to turn off my car even though it’s already in park. I have to wiggle the shifter and turn the car repeatedly on and off to try to get it to stop.
Corrective Action:
My car keeps showing the “shift to park” code when I try to turn off my car even though it’s already in park. I have to wiggle the shifter and turn the car repeatedly on and off to try to get it to stop.
Additional Notes:
My car keeps showing the “shift to park” code when I try to turn off my car even though it’s already in park. I have to wiggle the shifter and turn the car repeatedly on and off to try to get it to stop.
Mfg Campaign: 11649363
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park sensor does not recognize the vehicle is in park. I am unable to shut off or lock my vehicle. Ongoing prior to ownership.
Corrective Action:
Shift to park sensor does not recognize the vehicle is in park. I am unable to shut off or lock my vehicle. Ongoing prior to ownership.
Additional Notes:
Shift to park sensor does not recognize the vehicle is in park. I am unable to shut off or lock my vehicle. Ongoing prior to ownership.
Mfg Campaign: 11647349
Recall Date: Mar 10, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My 2019 Chevy Malibu had a problem where the gear shifter failed to properly register that it's in the "park" position, even when I moved the lever there, resulting in a message on the dashboard saying "shift to park" having me afraid to leave the vehicle and having to restart the vehicle and move the shifter to different gears then trying again even driving a few feet to see if that would help finally after a several tries i was able to park vehicle. I scheduled a appointment with Lasorsa GM service for 2 /18/ 25 this was my second incident the prior one resolved after two tries but was also unnerving
Corrective Action:
My 2019 Chevy Malibu had a problem where the gear shifter failed to properly register that it's in the "park" position, even when I moved the lever there, resulting in a message on the dashboard saying "shift to park" having me afraid to leave the vehicle and having to restart the vehicle and move the shifter to different gears then trying again even driving a few feet to see if that would help finally after a several tries i was able to park vehicle. I scheduled a appointment with Lasorsa GM service for 2 /18/ 25 this was my second incident the prior one resolved after two tries but was also unnerving
Additional Notes:
My 2019 Chevy Malibu had a problem where the gear shifter failed to properly register that it's in the "park" position, even when I moved the lever there, resulting in a message on the dashboard saying "shift to park" having me afraid to leave the vehicle and having to restart the vehicle and move the shifter to different gears then trying again even driving a few feet to see if that would help finally after a several tries i was able to park vehicle. I scheduled a appointment with Lasorsa GM service for 2 /18/ 25 this was my second incident the prior one resolved after two tries but was also unnerving
Mfg Campaign: 11643263
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The car consistently says shift to park even after being placed in the park position. The car won't cut off. This has been an ongoing issue for around 1 month. I read online that this is common in Chevy. There should be a recall
Corrective Action:
The car consistently says shift to park even after being placed in the park position. The car won't cut off. This has been an ongoing issue for around 1 month. I read online that this is common in Chevy. There should be a recall
Additional Notes:
The car consistently says shift to park even after being placed in the park position. The car won't cut off. This has been an ongoing issue for around 1 month. I read online that this is common in Chevy. There should be a recall
Mfg Campaign: 11640809
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car consistently says shift to park even after being placed in the park position. The car won't cut off. This has been an ongoing issue for around 1 month. I read online that this is common in Chevy. There should be a recall
Corrective Action:
The car consistently says shift to park even after being placed in the park position. The car won't cut off. This has been an ongoing issue for around 1 month. I read online that this is common in Chevy. There should be a recall
Additional Notes:
The car consistently says shift to park even after being placed in the park position. The car won't cut off. This has been an ongoing issue for around 1 month. I read online that this is common in Chevy. There should be a recall
Mfg Campaign: 11640809
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is by far the worst car purchase I've ever made. I've had this car for 4 years now and ever since I purchased it, it has given me problems. The car shut down completely at the stop sign or stop light, even when pulling out of the parking spot. Battery replaced, fuel line/pump/gasket replaced, wire fixed, oils and fluids stay up to date, transmission fluid changed, and not one mechanic, not even GM can tell me what the problem is because they don't even know. No codes appear and diagnostics come back fine and clear. Every mechanic has fixed something they've thought could be causing the problem yet the problem still exists. This is a headache to deal with and dangerous for my family and me. This has been the worst experience ever experienced with any vehicle i have owned.
Corrective Action:
This is by far the worst car purchase I've ever made. I've had this car for 4 years now and ever since I purchased it, it has given me problems. The car shut down completely at the stop sign or stop light, even when pulling out of the parking spot. Battery replaced, fuel line/pump/gasket replaced, wire fixed, oils and fluids stay up to date, transmission fluid changed, and not one mechanic, not even GM can tell me what the problem is because they don't even know. No codes appear and diagnostics come back fine and clear. Every mechanic has fixed something they've thought could be causing the problem yet the problem still exists. This is a headache to deal with and dangerous for my family and me. This has been the worst experience ever experienced with any vehicle i have owned.
Additional Notes:
This is by far the worst car purchase I've ever made. I've had this car for 4 years now and ever since I purchased it, it has given me problems. The car shut down completely at the stop sign or stop light, even when pulling out of the parking spot. Battery replaced, fuel line/pump/gasket replaced, wire fixed, oils and fluids stay up to date, transmission fluid changed, and not one mechanic, not even GM can tell me what the problem is because they don't even know. No codes appear and diagnostics come back fine and clear. Every mechanic has fixed something they've thought could be causing the problem yet the problem still exists. This is a headache to deal with and dangerous for my family and me. This has been the worst experience ever experienced with any vehicle i have owned.
Mfg Campaign: 11622079
Recall Date: Oct 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife drove the car into the church parking lot and placed the shifter in park. Turned off the engine and the Display stated "place the car in Park." She restarted the car backed up and pulled back into the space, shut off the engine and it did the same thing again,. She got out and attempted to lock the car with the FOB and it stated place in Park, and Key fob in car. It wasn't , and she had started walking into the church with the audible alert beep and headlights behind her. I went out started the car shifted it into park and it did the same thing. I backed up a little bit engaged drive and slowly moved the shifter to park and it worked that time. Will take it to our certified mechanic tomorrow.
Corrective Action:
My wife drove the car into the church parking lot and placed the shifter in park. Turned off the engine and the Display stated "place the car in Park." She restarted the car backed up and pulled back into the space, shut off the engine and it did the same thing again,. She got out and attempted to lock the car with the FOB and it stated place in Park, and Key fob in car. It wasn't , and she had started walking into the church with the audible alert beep and headlights behind her. I went out started the car shifted it into park and it did the same thing. I backed up a little bit engaged drive and slowly moved the shifter to park and it worked that time. Will take it to our certified mechanic tomorrow.
Additional Notes:
My wife drove the car into the church parking lot and placed the shifter in park. Turned off the engine and the Display stated "place the car in Park." She restarted the car backed up and pulled back into the space, shut off the engine and it did the same thing again,. She got out and attempted to lock the car with the FOB and it stated place in Park, and Key fob in car. It wasn't , and she had started walking into the church with the audible alert beep and headlights behind her. I went out started the car shifted it into park and it did the same thing. I backed up a little bit engaged drive and slowly moved the shifter to park and it worked that time. Will take it to our certified mechanic tomorrow.
Mfg Campaign: 11619746
Recall Date: Oct 14, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased this vehicle (2019 Chevy Malibu) in September 2024. Put the vehicle in park and the display keeps saying "shift to park" when it's already in park.
Corrective Action:
Purchased this vehicle (2019 Chevy Malibu) in September 2024. Put the vehicle in park and the display keeps saying "shift to park" when it's already in park.
Additional Notes:
Purchased this vehicle (2019 Chevy Malibu) in September 2024. Put the vehicle in park and the display keeps saying "shift to park" when it's already in park.
Mfg Campaign: 11618386
Recall Date: Oct 7, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased this vehicle (2019 Chevy Malibu) in September 2024. Put the vehicle in park and the display keeps saying "shift to park" when it's already in park.
Corrective Action:
Purchased this vehicle (2019 Chevy Malibu) in September 2024. Put the vehicle in park and the display keeps saying "shift to park" when it's already in park.
Additional Notes:
Purchased this vehicle (2019 Chevy Malibu) in September 2024. Put the vehicle in park and the display keeps saying "shift to park" when it's already in park.
Mfg Campaign: 11618386
Recall Date: Oct 7, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
tapped the my other car on the bumper . Brake Pump is out.
Corrective Action:
tapped the my other car on the bumper . Brake Pump is out.
Additional Notes:
tapped the my other car on the bumper . Brake Pump is out.
Mfg Campaign: 11615369
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns 2019 Chevrolet Malibu. The contact stated that while the vehicle was parked in the driveway, after removing the foot from the pedal brake and turning off the vehicle, the message "Shift to Park" was displayed. The contact was unable to exit the vehicle while the message was displayed. Additionally, the doors were unable to be locked during the failure. The vehicle was not diagnosed by an independent mechanic or the dealer. The dealer was contacted, and the contact was provided the cost for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 83,555.
Corrective Action:
The contact owns 2019 Chevrolet Malibu. The contact stated that while the vehicle was parked in the driveway, after removing the foot from the pedal brake and turning off the vehicle, the message "Shift to Park" was displayed. The contact was unable to exit the vehicle while the message was displayed. Additionally, the doors were unable to be locked during the failure. The vehicle was not diagnosed by an independent mechanic or the dealer. The dealer was contacted, and the contact was provided the cost for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 83,555.
Additional Notes:
The contact owns 2019 Chevrolet Malibu. The contact stated that while the vehicle was parked in the driveway, after removing the foot from the pedal brake and turning off the vehicle, the message "Shift to Park" was displayed. The contact was unable to exit the vehicle while the message was displayed. Additionally, the doors were unable to be locked during the failure. The vehicle was not diagnosed by an independent mechanic or the dealer. The dealer was contacted, and the contact was provided the cost for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 83,555.
Mfg Campaign: 11611170
Recall Date: Aug 27, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns 2019 Chevrolet Malibu. The contact stated that while the vehicle was parked in the driveway, after removing the foot from the pedal brake and turning off the vehicle, the message "Shift to Park" was displayed. The contact was unable to exit the vehicle while the message was displayed. Additionally, the doors were unable to be locked during the failure. The vehicle was not diagnosed by an independent mechanic or the dealer. The dealer was contacted, and the contact was provided the cost for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 83,555.
Corrective Action:
The contact owns 2019 Chevrolet Malibu. The contact stated that while the vehicle was parked in the driveway, after removing the foot from the pedal brake and turning off the vehicle, the message "Shift to Park" was displayed. The contact was unable to exit the vehicle while the message was displayed. Additionally, the doors were unable to be locked during the failure. The vehicle was not diagnosed by an independent mechanic or the dealer. The dealer was contacted, and the contact was provided the cost for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 83,555.
Additional Notes:
The contact owns 2019 Chevrolet Malibu. The contact stated that while the vehicle was parked in the driveway, after removing the foot from the pedal brake and turning off the vehicle, the message "Shift to Park" was displayed. The contact was unable to exit the vehicle while the message was displayed. Additionally, the doors were unable to be locked during the failure. The vehicle was not diagnosed by an independent mechanic or the dealer. The dealer was contacted, and the contact was provided the cost for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 83,555.
Mfg Campaign: 11611170
Recall Date: Aug 27, 2024
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