Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
Consumer Complaints
256 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Corrective Action:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Additional Notes:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Mfg Campaign: 11610812
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Corrective Action:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Additional Notes:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Mfg Campaign: 11610812
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Corrective Action:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Additional Notes:
SHIFT TO PARK ISSUE - CAR WOULD NOT GO INTO PARK AND MESSAGE KEPT COMING UP ON DASH DISPLAY. THIS HAPPENS INTERMITTENTLY AND MORE OFTEN NOW. DONT KNOW IF VEHICLE IS IN PARK OR NOT. BATTERY WAS DRAINED AND REPLACED. GM CAR DEALER MIKE SAVIOE AND GM BOTH SAY BULLETIN 19-NA-206 WILL NOT BE HONORED BECAUSE 2019 MALIBU IS NOW OUT OF WARRANTY. GM KNEW THIS ISSUE ON 5/21 AND WILL NOT HELP OUT ON CORRECTING THIS ISSUE.
Mfg Campaign: 11610812
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while at a light, the engine lost motive power and shut off. The vehicle began to roll backward. The emergency brake was inoperable. The vehicle shifted from park. The contact continued to pull the emergency brake, but it failed to respond. The contact attempted to turn the vehicle off, but it failed to turn off. The vehicle crashed into a ditch. The passenger sustained injuries to her head. The driver sustained injuries to his shoulder. The occupants did not receive any medical attention. There was no fire or air bag deployment. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,800.
Corrective Action:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while at a light, the engine lost motive power and shut off. The vehicle began to roll backward. The emergency brake was inoperable. The vehicle shifted from park. The contact continued to pull the emergency brake, but it failed to respond. The contact attempted to turn the vehicle off, but it failed to turn off. The vehicle crashed into a ditch. The passenger sustained injuries to her head. The driver sustained injuries to his shoulder. The occupants did not receive any medical attention. There was no fire or air bag deployment. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,800.
Additional Notes:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while at a light, the engine lost motive power and shut off. The vehicle began to roll backward. The emergency brake was inoperable. The vehicle shifted from park. The contact continued to pull the emergency brake, but it failed to respond. The contact attempted to turn the vehicle off, but it failed to turn off. The vehicle crashed into a ditch. The passenger sustained injuries to her head. The driver sustained injuries to his shoulder. The occupants did not receive any medical attention. There was no fire or air bag deployment. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,800.
Mfg Campaign: 11610957
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while at a light, the engine lost motive power and shut off. The vehicle began to roll backward. The emergency brake was inoperable. The vehicle shifted from park. The contact continued to pull the emergency brake, but it failed to respond. The contact attempted to turn the vehicle off, but it failed to turn off. The vehicle crashed into a ditch. The passenger sustained injuries to her head. The driver sustained injuries to his shoulder. The occupants did not receive any medical attention. There was no fire or air bag deployment. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,800.
Corrective Action:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while at a light, the engine lost motive power and shut off. The vehicle began to roll backward. The emergency brake was inoperable. The vehicle shifted from park. The contact continued to pull the emergency brake, but it failed to respond. The contact attempted to turn the vehicle off, but it failed to turn off. The vehicle crashed into a ditch. The passenger sustained injuries to her head. The driver sustained injuries to his shoulder. The occupants did not receive any medical attention. There was no fire or air bag deployment. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,800.
Additional Notes:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while at a light, the engine lost motive power and shut off. The vehicle began to roll backward. The emergency brake was inoperable. The vehicle shifted from park. The contact continued to pull the emergency brake, but it failed to respond. The contact attempted to turn the vehicle off, but it failed to turn off. The vehicle crashed into a ditch. The passenger sustained injuries to her head. The driver sustained injuries to his shoulder. The occupants did not receive any medical attention. There was no fire or air bag deployment. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,800.
Mfg Campaign: 11610957
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car Will stop moving forward or reverse randomly while driving. This plays a p2714 code with the check engine light. It is available for inspection if requested. This has happened while driving on the road. Vehicle stalls out and does not move which could cause severe accident and bodily injury. This issue seems to be a known issue among GM vehicles with the CT40 CVT transmissions. I do have a short video that can be provided. It shows a check engine light on the vehicle's in drive but will not move.
Corrective Action:
Car Will stop moving forward or reverse randomly while driving. This plays a p2714 code with the check engine light. It is available for inspection if requested. This has happened while driving on the road. Vehicle stalls out and does not move which could cause severe accident and bodily injury. This issue seems to be a known issue among GM vehicles with the CT40 CVT transmissions. I do have a short video that can be provided. It shows a check engine light on the vehicle's in drive but will not move.
Additional Notes:
Car Will stop moving forward or reverse randomly while driving. This plays a p2714 code with the check engine light. It is available for inspection if requested. This has happened while driving on the road. Vehicle stalls out and does not move which could cause severe accident and bodily injury. This issue seems to be a known issue among GM vehicles with the CT40 CVT transmissions. I do have a short video that can be provided. It shows a check engine light on the vehicle's in drive but will not move.
Mfg Campaign: 11604881
Recall Date: Jul 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle would not shift into park on multiple occasions. Shift to park message appeared on dashboard and vehicle could not be shut off or locked. Contacted Chevrolet dealer for repair and was told this is a known issue but this vin was not included in the recall that was issued for this very problem with thes Chevrolet Malibu. Reported to Chevrolet and was again told it is not covered under the recall for this issue. We paid $237.53 out of pocket to repair a defect that Chevrolet knows is an issue and has effected Years 2016-2019 Chevrolet Malibus. This is a safety concern. Chevrolet needs to stand behind this defect and pay for the repairs.
Corrective Action:
Vehicle would not shift into park on multiple occasions. Shift to park message appeared on dashboard and vehicle could not be shut off or locked. Contacted Chevrolet dealer for repair and was told this is a known issue but this vin was not included in the recall that was issued for this very problem with thes Chevrolet Malibu. Reported to Chevrolet and was again told it is not covered under the recall for this issue. We paid $237.53 out of pocket to repair a defect that Chevrolet knows is an issue and has effected Years 2016-2019 Chevrolet Malibus. This is a safety concern. Chevrolet needs to stand behind this defect and pay for the repairs.
Additional Notes:
Vehicle would not shift into park on multiple occasions. Shift to park message appeared on dashboard and vehicle could not be shut off or locked. Contacted Chevrolet dealer for repair and was told this is a known issue but this vin was not included in the recall that was issued for this very problem with thes Chevrolet Malibu. Reported to Chevrolet and was again told it is not covered under the recall for this issue. We paid $237.53 out of pocket to repair a defect that Chevrolet knows is an issue and has effected Years 2016-2019 Chevrolet Malibus. This is a safety concern. Chevrolet needs to stand behind this defect and pay for the repairs.
Mfg Campaign: 11604137
Recall Date: Jul 23, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Corrective Action:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Additional Notes:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Mfg Campaign: 11602993
Recall Date: Jul 17, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Corrective Action:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Additional Notes:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Mfg Campaign: 11602993
Recall Date: Jul 17, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Corrective Action:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Additional Notes:
I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.
Mfg Campaign: 11602993
Recall Date: Jul 17, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was informed by Chevrolet dealership on Tennessee St. in Tallahassee, Florida, that the issue was with the battery monitor sensor. The car will, however, suddenly cut off at a stoplight when you release the brake to apply the gas, with no error lights to populate on the dash, which puts myself, my kids, and others at serious risk of being rear-ended by a car behind us.
Corrective Action:
I was informed by Chevrolet dealership on Tennessee St. in Tallahassee, Florida, that the issue was with the battery monitor sensor. The car will, however, suddenly cut off at a stoplight when you release the brake to apply the gas, with no error lights to populate on the dash, which puts myself, my kids, and others at serious risk of being rear-ended by a car behind us.
Additional Notes:
I was informed by Chevrolet dealership on Tennessee St. in Tallahassee, Florida, that the issue was with the battery monitor sensor. The car will, however, suddenly cut off at a stoplight when you release the brake to apply the gas, with no error lights to populate on the dash, which puts myself, my kids, and others at serious risk of being rear-ended by a car behind us.
Mfg Campaign: 11596967
Recall Date: Jun 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Corrective Action:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Additional Notes:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Mfg Campaign: 11588968
Recall Date: May 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Corrective Action:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Additional Notes:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Mfg Campaign: 11588968
Recall Date: May 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Corrective Action:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Additional Notes:
Vehicle occasionally hesitates to accelerate past 1st or 2nd gear & produces no power until the turbo & gears finally kick in. Has put myself & my passengers (my children) in danger of traffic’s way while trying to merge into traffic from a stop. Have had to pull to the side until the car is able to go past 5-15 miles per hr. Have taken the vehicle for inspection to Chevrolet of Watsonville & the tech there was unable to replicate the issue & was told to take it back when present. The issue recently happened again late evening but then resolved on its own when I planned to take the following morning. The vehicle has horrible MPG ranging from 18-24MPG when the rated MPG is 27-36MPG. I don’t understand how I am supposed to resolve this issue if the problem doesn’t persist when I am able to finally get an appointment for the vehicle to get seen. This issue is very concerning & would like help as I am nearing the manufacturer 100k warranty expiration mileage. Also There are no service lights present on the vehicle.
Mfg Campaign: 11588968
Recall Date: May 15, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to Park message on dashboard..... After you shift the gear into park position and turn off car, the message comes up "Shift to Park". Car keeps beeping with message on dashboard saying "shift to park". You do not know why this is coming up and beeping. No matter how many times you put in park and turn off car, this message and beeping noise happens saying your car is not in Park position. When you exit the car, the message and beeping continue even after shutting the door. The lights also stay on draining your battery, and you are always left wondering if car is actually in park position. I noticed there are several complaints online concerning this matter with General Motors but when you call the Chevy dealer they continue to act like the are unaware of this issue..... If anyone wishes to contact me regarding this matter I prefer to be reached by email. Thank You.
Corrective Action:
Shift to Park message on dashboard..... After you shift the gear into park position and turn off car, the message comes up "Shift to Park". Car keeps beeping with message on dashboard saying "shift to park". You do not know why this is coming up and beeping. No matter how many times you put in park and turn off car, this message and beeping noise happens saying your car is not in Park position. When you exit the car, the message and beeping continue even after shutting the door. The lights also stay on draining your battery, and you are always left wondering if car is actually in park position. I noticed there are several complaints online concerning this matter with General Motors but when you call the Chevy dealer they continue to act like the are unaware of this issue..... If anyone wishes to contact me regarding this matter I prefer to be reached by email. Thank You.
Additional Notes:
Shift to Park message on dashboard..... After you shift the gear into park position and turn off car, the message comes up "Shift to Park". Car keeps beeping with message on dashboard saying "shift to park". You do not know why this is coming up and beeping. No matter how many times you put in park and turn off car, this message and beeping noise happens saying your car is not in Park position. When you exit the car, the message and beeping continue even after shutting the door. The lights also stay on draining your battery, and you are always left wondering if car is actually in park position. I noticed there are several complaints online concerning this matter with General Motors but when you call the Chevy dealer they continue to act like the are unaware of this issue..... If anyone wishes to contact me regarding this matter I prefer to be reached by email. Thank You.
Mfg Campaign: 11588437
Recall Date: May 13, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1. Couldnt turn off engine due to shift to park issues 2 If I can't turn the engine off there is a risk that the vehicle could suddenly move and I cannot leave the vehicle with the engine running. 3. Yes it has been confirmed and inspected. 4 See #1.
Corrective Action:
1. Couldnt turn off engine due to shift to park issues 2 If I can't turn the engine off there is a risk that the vehicle could suddenly move and I cannot leave the vehicle with the engine running. 3. Yes it has been confirmed and inspected. 4 See #1.
Additional Notes:
1. Couldnt turn off engine due to shift to park issues 2 If I can't turn the engine off there is a risk that the vehicle could suddenly move and I cannot leave the vehicle with the engine running. 3. Yes it has been confirmed and inspected. 4 See #1.
Mfg Campaign: 11587394
Recall Date: May 7, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Malibu. The contact stated that on several occasions when the vehicle was shifted into park(P), the “Shift to Park” message was displayed. The gear shifter was shifted several times before the vehicle recognized the gear that was selected. The vehicle was taken to a dealer where it was diagnosed that the gear selector needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,400.
Corrective Action:
The contact owns a 2019 Chevrolet Malibu. The contact stated that on several occasions when the vehicle was shifted into park(P), the “Shift to Park” message was displayed. The gear shifter was shifted several times before the vehicle recognized the gear that was selected. The vehicle was taken to a dealer where it was diagnosed that the gear selector needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,400.
Additional Notes:
The contact owns a 2019 Chevrolet Malibu. The contact stated that on several occasions when the vehicle was shifted into park(P), the “Shift to Park” message was displayed. The gear shifter was shifted several times before the vehicle recognized the gear that was selected. The vehicle was taken to a dealer where it was diagnosed that the gear selector needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,400.
Mfg Campaign: 11584716
Recall Date: Apr 23, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am making a complaint because there is a major deficiency that has put my safety at risk. The component of the vehicle that has a defect is the transmission. When the car is shifted in drive it will either stall and jerk forward, not jerk forward and not move forward from seconds to minutes at a time, and/or move forward about 50ft and stall again. I was making a right turn on a major road, speed limit being 40 MPH and the vehicle stalled and did not go forward until 20-30 seconds later. Vehicles were able to see me before getting closer and were able to change lanes however this is unacceptable. I had my two year old nephew in the car and this could have been a fatal accident. I have taken it to twice to be repaired and this problem has yet to be a fix. I can get invoices and documents to show the “repairs” however this problem exist and needs an solution.
Corrective Action:
I am making a complaint because there is a major deficiency that has put my safety at risk. The component of the vehicle that has a defect is the transmission. When the car is shifted in drive it will either stall and jerk forward, not jerk forward and not move forward from seconds to minutes at a time, and/or move forward about 50ft and stall again. I was making a right turn on a major road, speed limit being 40 MPH and the vehicle stalled and did not go forward until 20-30 seconds later. Vehicles were able to see me before getting closer and were able to change lanes however this is unacceptable. I had my two year old nephew in the car and this could have been a fatal accident. I have taken it to twice to be repaired and this problem has yet to be a fix. I can get invoices and documents to show the “repairs” however this problem exist and needs an solution.
Additional Notes:
I am making a complaint because there is a major deficiency that has put my safety at risk. The component of the vehicle that has a defect is the transmission. When the car is shifted in drive it will either stall and jerk forward, not jerk forward and not move forward from seconds to minutes at a time, and/or move forward about 50ft and stall again. I was making a right turn on a major road, speed limit being 40 MPH and the vehicle stalled and did not go forward until 20-30 seconds later. Vehicles were able to see me before getting closer and were able to change lanes however this is unacceptable. I had my two year old nephew in the car and this could have been a fatal accident. I have taken it to twice to be repaired and this problem has yet to be a fix. I can get invoices and documents to show the “repairs” however this problem exist and needs an solution.
Mfg Campaign: 11584800
Recall Date: Apr 23, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Currently have 109,330 miles on my 2019 Malibu LT It’s very obvious that the transmissions in these cars are no good. My car accelerates slowly whenever it feels like it and entering the highway or any road to be honest, is like jumping off of a plane with no parachute, praying you don’t hit the bottom and die. Its scary! It jerks horribly at times while accelerating (along with slow acceleration). If I push the gas pedal more, the car’s RPMs revs high and the car shoots off like rocket then starts to accelerate slowly seconds after the hard take off. Someone is going to die at the hands of GM because the problem is being ignored! Please help us! Check the vehicles! See what the issue is! It’s not just “something simple”. Yet y’all are constantly rolling these cars out to customers. Feels like robbery!
Corrective Action:
Currently have 109,330 miles on my 2019 Malibu LT It’s very obvious that the transmissions in these cars are no good. My car accelerates slowly whenever it feels like it and entering the highway or any road to be honest, is like jumping off of a plane with no parachute, praying you don’t hit the bottom and die. Its scary! It jerks horribly at times while accelerating (along with slow acceleration). If I push the gas pedal more, the car’s RPMs revs high and the car shoots off like rocket then starts to accelerate slowly seconds after the hard take off. Someone is going to die at the hands of GM because the problem is being ignored! Please help us! Check the vehicles! See what the issue is! It’s not just “something simple”. Yet y’all are constantly rolling these cars out to customers. Feels like robbery!
Additional Notes:
Currently have 109,330 miles on my 2019 Malibu LT It’s very obvious that the transmissions in these cars are no good. My car accelerates slowly whenever it feels like it and entering the highway or any road to be honest, is like jumping off of a plane with no parachute, praying you don’t hit the bottom and die. Its scary! It jerks horribly at times while accelerating (along with slow acceleration). If I push the gas pedal more, the car’s RPMs revs high and the car shoots off like rocket then starts to accelerate slowly seconds after the hard take off. Someone is going to die at the hands of GM because the problem is being ignored! Please help us! Check the vehicles! See what the issue is! It’s not just “something simple”. Yet y’all are constantly rolling these cars out to customers. Feels like robbery!
Mfg Campaign: 11583154
Recall Date: Apr 15, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I've had a 2019 Chevrolet Malibu since December 2018. After my last visit to the dealership to have my oil changed (January 22), I began experiencing a "Park to Shift" alert appear after I had shifted the car into park and turned it off. This happened within the first day of having it serviced. Since then it has happened pretty much every time I've driven the car and turned itr off. I'd say it's happening 90% of the time. Sometimes it's resolved if I cut the car back on shift to Drive or Reverse, then back to Park (usually have to do that a few times to get it to stop). Just today, I could not get it to go off while making a quick stop and had to leave the car essentially on while I hopped out. Once, I was able to "jiggle" the gear shift for a few seconds to get it to stop. I don't understand why this is suddenly happening. It was not happening before the visit, although I am aware that it is a known issue - however no recall has been issued. What are my options beyond spending another chunk of money to have this fixed?
Corrective Action:
I've had a 2019 Chevrolet Malibu since December 2018. After my last visit to the dealership to have my oil changed (January 22), I began experiencing a "Park to Shift" alert appear after I had shifted the car into park and turned it off. This happened within the first day of having it serviced. Since then it has happened pretty much every time I've driven the car and turned itr off. I'd say it's happening 90% of the time. Sometimes it's resolved if I cut the car back on shift to Drive or Reverse, then back to Park (usually have to do that a few times to get it to stop). Just today, I could not get it to go off while making a quick stop and had to leave the car essentially on while I hopped out. Once, I was able to "jiggle" the gear shift for a few seconds to get it to stop. I don't understand why this is suddenly happening. It was not happening before the visit, although I am aware that it is a known issue - however no recall has been issued. What are my options beyond spending another chunk of money to have this fixed?
Additional Notes:
I've had a 2019 Chevrolet Malibu since December 2018. After my last visit to the dealership to have my oil changed (January 22), I began experiencing a "Park to Shift" alert appear after I had shifted the car into park and turned it off. This happened within the first day of having it serviced. Since then it has happened pretty much every time I've driven the car and turned itr off. I'd say it's happening 90% of the time. Sometimes it's resolved if I cut the car back on shift to Drive or Reverse, then back to Park (usually have to do that a few times to get it to stop). Just today, I could not get it to go off while making a quick stop and had to leave the car essentially on while I hopped out. Once, I was able to "jiggle" the gear shift for a few seconds to get it to stop. I don't understand why this is suddenly happening. It was not happening before the visit, although I am aware that it is a known issue - however no recall has been issued. What are my options beyond spending another chunk of money to have this fixed?
Mfg Campaign: 11569604
Recall Date: Feb 2, 2024
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Valencia, CA • 36 yrs
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