Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
Consumer Complaints
256 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car looses power out of no where. No lights are on or anything
Corrective Action:
Car looses power out of no where. No lights are on or anything
Additional Notes:
Car looses power out of no where. No lights are on or anything
Mfg Campaign: 11539851
Recall Date: Aug 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car looses power out of no where. No lights are on or anything
Corrective Action:
Car looses power out of no where. No lights are on or anything
Additional Notes:
Car looses power out of no where. No lights are on or anything
Mfg Campaign: 11539851
Recall Date: Aug 21, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle has failed to shift to park. I have pulled the vehicle into a parking spot on multiple occasions and placed the shift knob into park. A message on the screen pops up after I turn the car off, that says "Shift Vehicle to Park." I then have to start the car again and backup and pull forward attempting to get the car to engage into park.
Corrective Action:
The vehicle has failed to shift to park. I have pulled the vehicle into a parking spot on multiple occasions and placed the shift knob into park. A message on the screen pops up after I turn the car off, that says "Shift Vehicle to Park." I then have to start the car again and backup and pull forward attempting to get the car to engage into park.
Additional Notes:
The vehicle has failed to shift to park. I have pulled the vehicle into a parking spot on multiple occasions and placed the shift knob into park. A message on the screen pops up after I turn the car off, that says "Shift Vehicle to Park." I then have to start the car again and backup and pull forward attempting to get the car to engage into park.
Mfg Campaign: 11535428
Recall Date: Jul 31, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle has failed to shift to park. I have pulled the vehicle into a parking spot on multiple occasions and placed the shift knob into park. A message on the screen pops up after I turn the car off, that says "Shift Vehicle to Park." I then have to start the car again and backup and pull forward attempting to get the car to engage into park.
Corrective Action:
The vehicle has failed to shift to park. I have pulled the vehicle into a parking spot on multiple occasions and placed the shift knob into park. A message on the screen pops up after I turn the car off, that says "Shift Vehicle to Park." I then have to start the car again and backup and pull forward attempting to get the car to engage into park.
Additional Notes:
The vehicle has failed to shift to park. I have pulled the vehicle into a parking spot on multiple occasions and placed the shift knob into park. A message on the screen pops up after I turn the car off, that says "Shift Vehicle to Park." I then have to start the car again and backup and pull forward attempting to get the car to engage into park.
Mfg Campaign: 11535428
Recall Date: Jul 31, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown cause of issue. Vehicle states a notice to “Shift to Park” after it has already been shifted in to park and prompted to turned off. The electricity in the vehicle will not shut off until the notice disappears which doesn’t happen unless the button on the shifter is pressed multiple times. This issue will cause the battery to die in the vehicle if not treated, which in turn, will leave myself and any passengers stranded where the vehicle is.
Corrective Action:
Unknown cause of issue. Vehicle states a notice to “Shift to Park” after it has already been shifted in to park and prompted to turned off. The electricity in the vehicle will not shut off until the notice disappears which doesn’t happen unless the button on the shifter is pressed multiple times. This issue will cause the battery to die in the vehicle if not treated, which in turn, will leave myself and any passengers stranded where the vehicle is.
Additional Notes:
Unknown cause of issue. Vehicle states a notice to “Shift to Park” after it has already been shifted in to park and prompted to turned off. The electricity in the vehicle will not shut off until the notice disappears which doesn’t happen unless the button on the shifter is pressed multiple times. This issue will cause the battery to die in the vehicle if not treated, which in turn, will leave myself and any passengers stranded where the vehicle is.
Mfg Campaign: 11533138
Recall Date: Jul 18, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown cause of issue. Vehicle states a notice to “Shift to Park” after it has already been shifted in to park and prompted to turned off. The electricity in the vehicle will not shut off until the notice disappears which doesn’t happen unless the button on the shifter is pressed multiple times. This issue will cause the battery to die in the vehicle if not treated, which in turn, will leave myself and any passengers stranded where the vehicle is.
Corrective Action:
Unknown cause of issue. Vehicle states a notice to “Shift to Park” after it has already been shifted in to park and prompted to turned off. The electricity in the vehicle will not shut off until the notice disappears which doesn’t happen unless the button on the shifter is pressed multiple times. This issue will cause the battery to die in the vehicle if not treated, which in turn, will leave myself and any passengers stranded where the vehicle is.
Additional Notes:
Unknown cause of issue. Vehicle states a notice to “Shift to Park” after it has already been shifted in to park and prompted to turned off. The electricity in the vehicle will not shut off until the notice disappears which doesn’t happen unless the button on the shifter is pressed multiple times. This issue will cause the battery to die in the vehicle if not treated, which in turn, will leave myself and any passengers stranded where the vehicle is.
Mfg Campaign: 11533138
Recall Date: Jul 18, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift to park when car is in park and also while vehicles in park I can still move the gears to reverse neutral and drive without having foot on break
Corrective Action:
Shift to park when car is in park and also while vehicles in park I can still move the gears to reverse neutral and drive without having foot on break
Additional Notes:
Shift to park when car is in park and also while vehicles in park I can still move the gears to reverse neutral and drive without having foot on break
Mfg Campaign: 11530542
Recall Date: Jul 5, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Corrective Action:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Additional Notes:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Mfg Campaign: 11530175
Recall Date: Jul 3, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Corrective Action:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Additional Notes:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Mfg Campaign: 11530175
Recall Date: Jul 3, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Corrective Action:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Additional Notes:
My car decelerates and has a problem accelerating and I received a Shift to Park error on my instrument panel which would not allow my car to cut off leading to a drained battery and rolling. When I looked up Shift to Park I found that there has been a recall on Chevy Malibus 2016-2019, but the dealership says there’s no recall on my car.
Mfg Campaign: 11530175
Recall Date: Jul 3, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE ESC flashed on my dashboard along with the car jerking when braking. Car has not been abused as this a new development. Check engine light stays on. Service ESC and LOW FUEL appear at the same time the brake jerk happens. Car has less than 50k miles despite being used everyday. Car does not perform accurately with the ESC not working.
Corrective Action:
SERVICE ESC flashed on my dashboard along with the car jerking when braking. Car has not been abused as this a new development. Check engine light stays on. Service ESC and LOW FUEL appear at the same time the brake jerk happens. Car has less than 50k miles despite being used everyday. Car does not perform accurately with the ESC not working.
Additional Notes:
SERVICE ESC flashed on my dashboard along with the car jerking when braking. Car has not been abused as this a new development. Check engine light stays on. Service ESC and LOW FUEL appear at the same time the brake jerk happens. Car has less than 50k miles despite being used everyday. Car does not perform accurately with the ESC not working.
Mfg Campaign: 11529837
Recall Date: Jun 30, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park switch malfunction. Switch is bad
Corrective Action:
Shift to park switch malfunction. Switch is bad
Additional Notes:
Shift to park switch malfunction. Switch is bad
Mfg Campaign: 11529269
Recall Date: Jun 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFT TO PARK NOTICE COMES ON AND CANNOT TURN VEHICLE OFF EVEN THOUGH IT IS IN PARK POSITION.
Corrective Action:
SHIFT TO PARK NOTICE COMES ON AND CANNOT TURN VEHICLE OFF EVEN THOUGH IT IS IN PARK POSITION.
Additional Notes:
SHIFT TO PARK NOTICE COMES ON AND CANNOT TURN VEHICLE OFF EVEN THOUGH IT IS IN PARK POSITION.
Mfg Campaign: 11526263
Recall Date: Jun 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2019 chevrolet malibu. When I stop the car and shift into park the "Shift to park " lite comes on. This is very annoying because you have re-shift into "park" several times before the lite goes off. This is very dangerous because you don't know if the vehicle is really in "park".
Corrective Action:
I have a 2019 chevrolet malibu. When I stop the car and shift into park the "Shift to park " lite comes on. This is very annoying because you have re-shift into "park" several times before the lite goes off. This is very dangerous because you don't know if the vehicle is really in "park".
Additional Notes:
I have a 2019 chevrolet malibu. When I stop the car and shift into park the "Shift to park " lite comes on. This is very annoying because you have re-shift into "park" several times before the lite goes off. This is very dangerous because you don't know if the vehicle is really in "park".
Mfg Campaign: 11524547
Recall Date: May 30, 2023
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2019 Chevrolet Malibu. The contact stated that after the vehicle was shifted into park(P) and turned off, a message displayed across the screen that stated “Shift to Park” indicating that the vehicle was not parked. The contact stated that she was informed by a mechanic that the message indicated that the vehicle was not completely in park. The contact stated that an undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for diagnostic test. The contact stated that no further assistance was provided. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2019 Chevrolet Malibu. The contact stated that after the vehicle was shifted into park(P) and turned off, a message displayed across the screen that stated “Shift to Park” indicating that the vehicle was not parked. The contact stated that she was informed by a mechanic that the message indicated that the vehicle was not completely in park. The contact stated that an undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for diagnostic test. The contact stated that no further assistance was provided. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2019 Chevrolet Malibu. The contact stated that after the vehicle was shifted into park(P) and turned off, a message displayed across the screen that stated “Shift to Park” indicating that the vehicle was not parked. The contact stated that she was informed by a mechanic that the message indicated that the vehicle was not completely in park. The contact stated that an undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for diagnostic test. The contact stated that no further assistance was provided. The failure mileage was approximately 15,000.
Mfg Campaign: 11524030
Recall Date: May 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Malibu. The contact stated that after the vehicle was shifted into park(P) and turned off, a message displayed across the screen that stated “Shift to Park” indicating that the vehicle was not parked. The contact stated that she was informed by a mechanic that the message indicated that the vehicle was not completely in park. The contact stated that an undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for diagnostic test. The contact stated that no further assistance was provided. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2019 Chevrolet Malibu. The contact stated that after the vehicle was shifted into park(P) and turned off, a message displayed across the screen that stated “Shift to Park” indicating that the vehicle was not parked. The contact stated that she was informed by a mechanic that the message indicated that the vehicle was not completely in park. The contact stated that an undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for diagnostic test. The contact stated that no further assistance was provided. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2019 Chevrolet Malibu. The contact stated that after the vehicle was shifted into park(P) and turned off, a message displayed across the screen that stated “Shift to Park” indicating that the vehicle was not parked. The contact stated that she was informed by a mechanic that the message indicated that the vehicle was not completely in park. The contact stated that an undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for diagnostic test. The contact stated that no further assistance was provided. The failure mileage was approximately 15,000.
Mfg Campaign: 11524030
Recall Date: May 26, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFT TO PARK NOTICE COMES ON AND CANNOT TURN VEHICLE OFF EVEN THOUGH IT IS IN PARK POSITION. THIS PREVENTS ME FROM TURNING OFF CAR AND OR LOCKING UP VEHICLE.
Corrective Action:
SHIFT TO PARK NOTICE COMES ON AND CANNOT TURN VEHICLE OFF EVEN THOUGH IT IS IN PARK POSITION. THIS PREVENTS ME FROM TURNING OFF CAR AND OR LOCKING UP VEHICLE.
Additional Notes:
SHIFT TO PARK NOTICE COMES ON AND CANNOT TURN VEHICLE OFF EVEN THOUGH IT IS IN PARK POSITION. THIS PREVENTS ME FROM TURNING OFF CAR AND OR LOCKING UP VEHICLE.
Mfg Campaign: 11523145
Recall Date: May 22, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway, the braking system suddenly malfunctioned and the vehicle failed to stop while depressing the brake pedal. The contact had to drive to the side road in order to stop the vehicle. The vehicle was towed to the local mechanic who diagnosed that the brake booster pump had failed and caused damage to the timing chain and crankshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway, the braking system suddenly malfunctioned and the vehicle failed to stop while depressing the brake pedal. The contact had to drive to the side road in order to stop the vehicle. The vehicle was towed to the local mechanic who diagnosed that the brake booster pump had failed and caused damage to the timing chain and crankshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway, the braking system suddenly malfunctioned and the vehicle failed to stop while depressing the brake pedal. The contact had to drive to the side road in order to stop the vehicle. The vehicle was towed to the local mechanic who diagnosed that the brake booster pump had failed and caused damage to the timing chain and crankshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 60,000.
Mfg Campaign: 11520194
Recall Date: May 3, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway, the braking system suddenly malfunctioned and the vehicle failed to stop while depressing the brake pedal. The contact had to drive to the side road in order to stop the vehicle. The vehicle was towed to the local mechanic who diagnosed that the brake booster pump had failed and caused damage to the timing chain and crankshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway, the braking system suddenly malfunctioned and the vehicle failed to stop while depressing the brake pedal. The contact had to drive to the side road in order to stop the vehicle. The vehicle was towed to the local mechanic who diagnosed that the brake booster pump had failed and caused damage to the timing chain and crankshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2019 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway, the braking system suddenly malfunctioned and the vehicle failed to stop while depressing the brake pedal. The contact had to drive to the side road in order to stop the vehicle. The vehicle was towed to the local mechanic who diagnosed that the brake booster pump had failed and caused damage to the timing chain and crankshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 60,000.
Mfg Campaign: 11520194
Recall Date: May 3, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Check engine light lit up on the dashboard. Did not go away, took car to dealership next day. Turns out that the fuel pump system (P & A Fuel Pump & Sending System) was faulty and also needed an ECM update to the programming system. The fuel pump breaking down confuses me because the car will only be 4 yrs old at the end of May, with only a little bit over 31,000 miles on it. This system should not have needed replacing this soon in the cars usage.
Corrective Action:
Check engine light lit up on the dashboard. Did not go away, took car to dealership next day. Turns out that the fuel pump system (P & A Fuel Pump & Sending System) was faulty and also needed an ECM update to the programming system. The fuel pump breaking down confuses me because the car will only be 4 yrs old at the end of May, with only a little bit over 31,000 miles on it. This system should not have needed replacing this soon in the cars usage.
Additional Notes:
Check engine light lit up on the dashboard. Did not go away, took car to dealership next day. Turns out that the fuel pump system (P & A Fuel Pump & Sending System) was faulty and also needed an ECM update to the programming system. The fuel pump breaking down confuses me because the car will only be 4 yrs old at the end of May, with only a little bit over 31,000 miles on it. This system should not have needed replacing this soon in the cars usage.
Mfg Campaign: 11517343
Recall Date: Apr 16, 2023
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