Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11458850
Recall Date: Mar 29, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11458850
Recall Date: Mar 29, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Corrective Action:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Additional Notes:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Mfg Campaign: 11457765
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Corrective Action:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Additional Notes:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Mfg Campaign: 11457765
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Corrective Action:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Additional Notes:
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Mfg Campaign: 11457765
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On 9/11/2017 i purchased this 2017 Chevy Silverado 1500 Custom double cab truck. I owned it for over 7 years. (46000 miles) And garage kept since day 1. I noticed a lot of rust on frame and Spair tire a lot . Also the paint on the body is chipping a lot. I did not have any problems with the lifter issue yet. But i feel as soon as it goes out of warranty I will have to deal with rebuilding my engine. GM knows of this problem and not doing anything about it. It would be nice if this engine could be replaced with none of the AFM parts and at no cost to me.
Corrective Action:
On 9/11/2017 i purchased this 2017 Chevy Silverado 1500 Custom double cab truck. I owned it for over 7 years. (46000 miles) And garage kept since day 1. I noticed a lot of rust on frame and Spair tire a lot . Also the paint on the body is chipping a lot. I did not have any problems with the lifter issue yet. But i feel as soon as it goes out of warranty I will have to deal with rebuilding my engine. GM knows of this problem and not doing anything about it. It would be nice if this engine could be replaced with none of the AFM parts and at no cost to me.
Additional Notes:
On 9/11/2017 i purchased this 2017 Chevy Silverado 1500 Custom double cab truck. I owned it for over 7 years. (46000 miles) And garage kept since day 1. I noticed a lot of rust on frame and Spair tire a lot . Also the paint on the body is chipping a lot. I did not have any problems with the lifter issue yet. But i feel as soon as it goes out of warranty I will have to deal with rebuilding my engine. GM knows of this problem and not doing anything about it. It would be nice if this engine could be replaced with none of the AFM parts and at no cost to me.
Mfg Campaign: 11457884
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On 9/11/2017 i purchased this 2017 Chevy Silverado 1500 Custom double cab truck. I owned it for over 7 years. (46000 miles) And garage kept since day 1. I noticed a lot of rust on frame and Spair tire a lot . Also the paint on the body is chipping a lot. I did not have any problems with the lifter issue yet. But i feel as soon as it goes out of warranty I will have to deal with rebuilding my engine. GM knows of this problem and not doing anything about it. It would be nice if this engine could be replaced with none of the AFM parts and at no cost to me.
Corrective Action:
On 9/11/2017 i purchased this 2017 Chevy Silverado 1500 Custom double cab truck. I owned it for over 7 years. (46000 miles) And garage kept since day 1. I noticed a lot of rust on frame and Spair tire a lot . Also the paint on the body is chipping a lot. I did not have any problems with the lifter issue yet. But i feel as soon as it goes out of warranty I will have to deal with rebuilding my engine. GM knows of this problem and not doing anything about it. It would be nice if this engine could be replaced with none of the AFM parts and at no cost to me.
Additional Notes:
On 9/11/2017 i purchased this 2017 Chevy Silverado 1500 Custom double cab truck. I owned it for over 7 years. (46000 miles) And garage kept since day 1. I noticed a lot of rust on frame and Spair tire a lot . Also the paint on the body is chipping a lot. I did not have any problems with the lifter issue yet. But i feel as soon as it goes out of warranty I will have to deal with rebuilding my engine. GM knows of this problem and not doing anything about it. It would be nice if this engine could be replaced with none of the AFM parts and at no cost to me.
Mfg Campaign: 11457884
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Transmission only has 74+k miles
Corrective Action:
Transmission only has 74+k miles
Additional Notes:
Transmission only has 74+k miles
Mfg Campaign: 11457553
Recall Date: Mar 20, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Transmission only has 74+k miles
Corrective Action:
Transmission only has 74+k miles
Additional Notes:
Transmission only has 74+k miles
Mfg Campaign: 11457553
Recall Date: Mar 20, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission only has 74+k miles
Corrective Action:
Transmission only has 74+k miles
Additional Notes:
Transmission only has 74+k miles
Mfg Campaign: 11457553
Recall Date: Mar 20, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck will shut off without warning and lock all doors. The key fob/manual unlock or door unlock button will not unlock the doors. There is no way to get out.This has happened 3 times in the last year
Corrective Action:
The truck will shut off without warning and lock all doors. The key fob/manual unlock or door unlock button will not unlock the doors. There is no way to get out.This has happened 3 times in the last year
Additional Notes:
The truck will shut off without warning and lock all doors. The key fob/manual unlock or door unlock button will not unlock the doors. There is no way to get out.This has happened 3 times in the last year
Mfg Campaign: 11456411
Recall Date: Mar 12, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When you put the truck in reverse, the rear back up camera display is always extremely bright, regardless of the setting of the dimmer switch or automatic dimmer settings. This causes a safety issue at night when backing up, as the driver's night vision is completely diminished as soon as you put the truck in reverse. The display becomes so bright the driver loses their night vison and is also unable to use their mirrors.
Corrective Action:
When you put the truck in reverse, the rear back up camera display is always extremely bright, regardless of the setting of the dimmer switch or automatic dimmer settings. This causes a safety issue at night when backing up, as the driver's night vision is completely diminished as soon as you put the truck in reverse. The display becomes so bright the driver loses their night vison and is also unable to use their mirrors.
Additional Notes:
When you put the truck in reverse, the rear back up camera display is always extremely bright, regardless of the setting of the dimmer switch or automatic dimmer settings. This causes a safety issue at night when backing up, as the driver's night vision is completely diminished as soon as you put the truck in reverse. The display becomes so bright the driver loses their night vison and is also unable to use their mirrors.
Mfg Campaign: 11456083
Recall Date: Mar 10, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving down the road, my Transmission stopped working. I was on the highway while coming up to speed, my truck would not pick up speed and would not shift into gear. I had the vehicle towed to a nearby automotive shop, where they said there was internal damage to my transmission and recommended a new transmission or a rebuild. There was no warning or any warnings that the transmission was going to fail. It just stopped being operational. My vehicle only has 67k miles on it.
Corrective Action:
While driving down the road, my Transmission stopped working. I was on the highway while coming up to speed, my truck would not pick up speed and would not shift into gear. I had the vehicle towed to a nearby automotive shop, where they said there was internal damage to my transmission and recommended a new transmission or a rebuild. There was no warning or any warnings that the transmission was going to fail. It just stopped being operational. My vehicle only has 67k miles on it.
Additional Notes:
While driving down the road, my Transmission stopped working. I was on the highway while coming up to speed, my truck would not pick up speed and would not shift into gear. I had the vehicle towed to a nearby automotive shop, where they said there was internal damage to my transmission and recommended a new transmission or a rebuild. There was no warning or any warnings that the transmission was going to fail. It just stopped being operational. My vehicle only has 67k miles on it.
Mfg Campaign: 11455698
Recall Date: Mar 8, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake vacuum pump has failed . Hard brake pedal brakes not stopping truck at low speeds. Have had to replace vacuum pump and brake booster
Corrective Action:
Brake vacuum pump has failed . Hard brake pedal brakes not stopping truck at low speeds. Have had to replace vacuum pump and brake booster
Additional Notes:
Brake vacuum pump has failed . Hard brake pedal brakes not stopping truck at low speeds. Have had to replace vacuum pump and brake booster
Mfg Campaign: 11455744
Recall Date: Mar 8, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The automatic transmission had major problems that required $3000 in repair. I have 67,000 miles on vehicle.
Corrective Action:
The automatic transmission had major problems that required $3000 in repair. I have 67,000 miles on vehicle.
Additional Notes:
The automatic transmission had major problems that required $3000 in repair. I have 67,000 miles on vehicle.
Mfg Campaign: 11455398
Recall Date: Mar 6, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
Corrective Action:
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
Additional Notes:
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
Mfg Campaign: 11455450
Recall Date: Mar 6, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
Corrective Action:
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
Additional Notes:
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
Mfg Campaign: 11455450
Recall Date: Mar 6, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Corrective Action:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Additional Notes:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Mfg Campaign: 11455293
Recall Date: Mar 5, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Corrective Action:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Additional Notes:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Mfg Campaign: 11455293
Recall Date: Mar 5, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Corrective Action:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Additional Notes:
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Mfg Campaign: 11455293
Recall Date: Mar 5, 2022
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