Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service trailer brake system is coming on due to faulty safety wire harness have heard of several of these incidents in the same model vehicle there should be a recall
Corrective Action:
Service trailer brake system is coming on due to faulty safety wire harness have heard of several of these incidents in the same model vehicle there should be a recall
Additional Notes:
Service trailer brake system is coming on due to faulty safety wire harness have heard of several of these incidents in the same model vehicle there should be a recall
Mfg Campaign: 11454889
Recall Date: Mar 2, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GM already has a recall for brakes going out at low speed this has happened multiple times on this vehicle but there's no recall according to this Vin, the second is the transmission shakes the entire vehicle violently at higher speeds, commonly known as the "chevy shake." Multiple dealers refuse to look at the truck charging upfront fees and saying there's nothing wrong with it since there are no warning lights or other sensors on or reporting any errors, both problems have been recalled on similar vehicles just not for this Vin #, a truck with no brakes can put many at risk
Corrective Action:
GM already has a recall for brakes going out at low speed this has happened multiple times on this vehicle but there's no recall according to this Vin, the second is the transmission shakes the entire vehicle violently at higher speeds, commonly known as the "chevy shake." Multiple dealers refuse to look at the truck charging upfront fees and saying there's nothing wrong with it since there are no warning lights or other sensors on or reporting any errors, both problems have been recalled on similar vehicles just not for this Vin #, a truck with no brakes can put many at risk
Additional Notes:
GM already has a recall for brakes going out at low speed this has happened multiple times on this vehicle but there's no recall according to this Vin, the second is the transmission shakes the entire vehicle violently at higher speeds, commonly known as the "chevy shake." Multiple dealers refuse to look at the truck charging upfront fees and saying there's nothing wrong with it since there are no warning lights or other sensors on or reporting any errors, both problems have been recalled on similar vehicles just not for this Vin #, a truck with no brakes can put many at risk
Mfg Campaign: 11453545
Recall Date: Feb 22, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
GM already has a recall for brakes going out at low speed this has happened multiple times on this vehicle but there's no recall according to this Vin, the second is the transmission shakes the entire vehicle violently at higher speeds, commonly known as the "chevy shake." Multiple dealers refuse to look at the truck charging upfront fees and saying there's nothing wrong with it since there are no warning lights or other sensors on or reporting any errors, both problems have been recalled on similar vehicles just not for this Vin #, a truck with no brakes can put many at risk
Corrective Action:
GM already has a recall for brakes going out at low speed this has happened multiple times on this vehicle but there's no recall according to this Vin, the second is the transmission shakes the entire vehicle violently at higher speeds, commonly known as the "chevy shake." Multiple dealers refuse to look at the truck charging upfront fees and saying there's nothing wrong with it since there are no warning lights or other sensors on or reporting any errors, both problems have been recalled on similar vehicles just not for this Vin #, a truck with no brakes can put many at risk
Additional Notes:
GM already has a recall for brakes going out at low speed this has happened multiple times on this vehicle but there's no recall according to this Vin, the second is the transmission shakes the entire vehicle violently at higher speeds, commonly known as the "chevy shake." Multiple dealers refuse to look at the truck charging upfront fees and saying there's nothing wrong with it since there are no warning lights or other sensors on or reporting any errors, both problems have been recalled on similar vehicles just not for this Vin #, a truck with no brakes can put many at risk
Mfg Campaign: 11453545
Recall Date: Feb 22, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the trailer brake warning light illuminated. Additionally, the battery was drained. The dealer was made aware of the failure however, the contact had not yet received a callback. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,300.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the trailer brake warning light illuminated. Additionally, the battery was drained. The dealer was made aware of the failure however, the contact had not yet received a callback. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,300.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the trailer brake warning light illuminated. Additionally, the battery was drained. The dealer was made aware of the failure however, the contact had not yet received a callback. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,300.
Mfg Campaign: 11452116
Recall Date: Feb 15, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also “service trailer break” causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I’m told it’s a defected wiring harness that has been brought to your attention,
Corrective Action:
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also “service trailer break” causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I’m told it’s a defected wiring harness that has been brought to your attention,
Additional Notes:
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also “service trailer break” causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I’m told it’s a defected wiring harness that has been brought to your attention,
Mfg Campaign: 11452121
Recall Date: Feb 15, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also “service trailer break” causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I’m told it’s a defected wiring harness that has been brought to your attention,
Corrective Action:
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also “service trailer break” causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I’m told it’s a defected wiring harness that has been brought to your attention,
Additional Notes:
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also “service trailer break” causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I’m told it’s a defected wiring harness that has been brought to your attention,
Mfg Campaign: 11452121
Recall Date: Feb 15, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after coming to a complete stop at a red traffic light and attempting to turn the steering wheel in either direction, the steering wheel would forcefully jerk to the opposite direction and the dashboard instrument panel would blink off and the message “Stabilizer" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The failure mileage was 52,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after coming to a complete stop at a red traffic light and attempting to turn the steering wheel in either direction, the steering wheel would forcefully jerk to the opposite direction and the dashboard instrument panel would blink off and the message “Stabilizer" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The failure mileage was 52,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after coming to a complete stop at a red traffic light and attempting to turn the steering wheel in either direction, the steering wheel would forcefully jerk to the opposite direction and the dashboard instrument panel would blink off and the message “Stabilizer" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The failure mileage was 52,000.
Mfg Campaign: 11451915
Recall Date: Feb 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission problem even after taking it to dealer, keeps making a hard noise in low gears supposedly dealer change oil but have same issue and acceleration problem too
Corrective Action:
Transmission problem even after taking it to dealer, keeps making a hard noise in low gears supposedly dealer change oil but have same issue and acceleration problem too
Additional Notes:
Transmission problem even after taking it to dealer, keeps making a hard noise in low gears supposedly dealer change oil but have same issue and acceleration problem too
Mfg Campaign: 11451692
Recall Date: Feb 12, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC CONDENSER FAILED AT 51000 MILES DUE TO POOR WELD! "THIS IS A WELL KNOWN ISSUE FOR GM 2015-2017 MODELS". THERE HAS BEEN A SPECIAL COVERAGE ADJUSTMENT #17336-04 ISSUED BY GM FOR ESCALADE,SUBURBAN,TAHOE AND YUKON MODELS BUT NOT FOR TRUCKS. THIS REPAIR SHOULD BE COVERED BY GM. THE LEAKING OF THESE REFRIGERANTS IS TOXIC TO PEOPLE AND THE ENVIRONMENT AND HIGHLY FLAMMABLE.
Corrective Action:
AC CONDENSER FAILED AT 51000 MILES DUE TO POOR WELD! "THIS IS A WELL KNOWN ISSUE FOR GM 2015-2017 MODELS". THERE HAS BEEN A SPECIAL COVERAGE ADJUSTMENT #17336-04 ISSUED BY GM FOR ESCALADE,SUBURBAN,TAHOE AND YUKON MODELS BUT NOT FOR TRUCKS. THIS REPAIR SHOULD BE COVERED BY GM. THE LEAKING OF THESE REFRIGERANTS IS TOXIC TO PEOPLE AND THE ENVIRONMENT AND HIGHLY FLAMMABLE.
Additional Notes:
AC CONDENSER FAILED AT 51000 MILES DUE TO POOR WELD! "THIS IS A WELL KNOWN ISSUE FOR GM 2015-2017 MODELS". THERE HAS BEEN A SPECIAL COVERAGE ADJUSTMENT #17336-04 ISSUED BY GM FOR ESCALADE,SUBURBAN,TAHOE AND YUKON MODELS BUT NOT FOR TRUCKS. THIS REPAIR SHOULD BE COVERED BY GM. THE LEAKING OF THESE REFRIGERANTS IS TOXIC TO PEOPLE AND THE ENVIRONMENT AND HIGHLY FLAMMABLE.
Mfg Campaign: 11451487
Recall Date: Feb 11, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle would shake violently at times while driving at various speeds. The contact would pull over and restart the vehicle several times before the vehicle resumed normal functionality. The contact stated that the vehicle would be started and re-started intermittently. The contact took the vehicle to the dealer who diagnosed that 4 fuel injectors had failed as well as the fuel pump. The fuel pump was replaced but not the fuel injectors. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 53,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle would shake violently at times while driving at various speeds. The contact would pull over and restart the vehicle several times before the vehicle resumed normal functionality. The contact stated that the vehicle would be started and re-started intermittently. The contact took the vehicle to the dealer who diagnosed that 4 fuel injectors had failed as well as the fuel pump. The fuel pump was replaced but not the fuel injectors. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 53,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle would shake violently at times while driving at various speeds. The contact would pull over and restart the vehicle several times before the vehicle resumed normal functionality. The contact stated that the vehicle would be started and re-started intermittently. The contact took the vehicle to the dealer who diagnosed that 4 fuel injectors had failed as well as the fuel pump. The fuel pump was replaced but not the fuel injectors. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 53,000.
Mfg Campaign: 11451511
Recall Date: Feb 11, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Warning light to secure vehicle against rolling with hand brake will not go away. Car is completely driveable.
Corrective Action:
Warning light to secure vehicle against rolling with hand brake will not go away. Car is completely driveable.
Additional Notes:
Warning light to secure vehicle against rolling with hand brake will not go away. Car is completely driveable.
Mfg Campaign: 11450084
Recall Date: Feb 3, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Was involved in a T-bone intersection accident. The upper seatbelt tensioner on the passenger side of the my vehicle did not engage and and caused my passenger to strike the dash resulting in a badly broken arm (pins and plates to repair). The vehicle was a total loss was last located at the USAA lot in Yorktown Virginia. This information was relayed to the insurance company not sure what steps they have taken. There were no warning lights or know issues with the belt prior to the accident.
Corrective Action:
Was involved in a T-bone intersection accident. The upper seatbelt tensioner on the passenger side of the my vehicle did not engage and and caused my passenger to strike the dash resulting in a badly broken arm (pins and plates to repair). The vehicle was a total loss was last located at the USAA lot in Yorktown Virginia. This information was relayed to the insurance company not sure what steps they have taken. There were no warning lights or know issues with the belt prior to the accident.
Additional Notes:
Was involved in a T-bone intersection accident. The upper seatbelt tensioner on the passenger side of the my vehicle did not engage and and caused my passenger to strike the dash resulting in a badly broken arm (pins and plates to repair). The vehicle was a total loss was last located at the USAA lot in Yorktown Virginia. This information was relayed to the insurance company not sure what steps they have taken. There were no warning lights or know issues with the belt prior to the accident.
Mfg Campaign: 11450098
Recall Date: Feb 3, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Got out onto road tried to get truck up speed limit 55 and transmission just gave out leaving me coasting to a stop. Chevybhas tons of complaints on these trucks and only pay out of pocket solution
Corrective Action:
Got out onto road tried to get truck up speed limit 55 and transmission just gave out leaving me coasting to a stop. Chevybhas tons of complaints on these trucks and only pay out of pocket solution
Additional Notes:
Got out onto road tried to get truck up speed limit 55 and transmission just gave out leaving me coasting to a stop. Chevybhas tons of complaints on these trucks and only pay out of pocket solution
Mfg Campaign: 11450228
Recall Date: Feb 3, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While backing up in a parking lot my brakes became very hard to press Not wanting to stop my truck Finally got the truck stopped put it in drive and it happened again I put the truck in park Turned off my truck held down the brake Pedal While starting my truck and Is the break pedal released going back to normal, THIS IS A SERIOUS PROBLEM CHEVROLET NEED TO ADDRESS THE PROBLEM BEFORE YOU GET SOMEONE KILLED, I even had my steering gear fail with no warning or indication of a problem about six months ago and almost crashed
Corrective Action:
While backing up in a parking lot my brakes became very hard to press Not wanting to stop my truck Finally got the truck stopped put it in drive and it happened again I put the truck in park Turned off my truck held down the brake Pedal While starting my truck and Is the break pedal released going back to normal, THIS IS A SERIOUS PROBLEM CHEVROLET NEED TO ADDRESS THE PROBLEM BEFORE YOU GET SOMEONE KILLED, I even had my steering gear fail with no warning or indication of a problem about six months ago and almost crashed
Additional Notes:
While backing up in a parking lot my brakes became very hard to press Not wanting to stop my truck Finally got the truck stopped put it in drive and it happened again I put the truck in park Turned off my truck held down the brake Pedal While starting my truck and Is the break pedal released going back to normal, THIS IS A SERIOUS PROBLEM CHEVROLET NEED TO ADDRESS THE PROBLEM BEFORE YOU GET SOMEONE KILLED, I even had my steering gear fail with no warning or indication of a problem about six months ago and almost crashed
Mfg Campaign: 11449919
Recall Date: Feb 2, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds and depressing the brake pedal, the pedal went to the floorboard. The contact stated that the “service brake assist” warning message was displayed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds and depressing the brake pedal, the pedal went to the floorboard. The contact stated that the “service brake assist” warning message was displayed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds and depressing the brake pedal, the pedal went to the floorboard. The contact stated that the “service brake assist” warning message was displayed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 45,000.
Mfg Campaign: 11449806
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle I turned the rear window defrosted on. The rear window started smoking after 5 minutes of turning on rear defroster and filled the vehicle cabin with smoke. I immediately turned the rear defroster off and pulled off the side of the road and opened all the doors to air it out. I then went back in and turned the defroster back on to verify the rear window defroster was the issue. It instantly started smoking again and was scalding to the touch of the bottom right of the sliding window. I turned defroster off and waited about 20 minutes where I felt that it had cooled. After some research I found the TSB provided by GM. TSB # N192265660. I contacted GM customer service and they said there is nothing they can do and it will need to be fixed out of pocket. This is unacceptable as this may cause the window to blow out on passengers, or can cause a smoke inhalation issues. I had everything I could do the get the vehicle pulled over because I could not see. The truck is only has 56,000 miles on it.
Corrective Action:
While driving the vehicle I turned the rear window defrosted on. The rear window started smoking after 5 minutes of turning on rear defroster and filled the vehicle cabin with smoke. I immediately turned the rear defroster off and pulled off the side of the road and opened all the doors to air it out. I then went back in and turned the defroster back on to verify the rear window defroster was the issue. It instantly started smoking again and was scalding to the touch of the bottom right of the sliding window. I turned defroster off and waited about 20 minutes where I felt that it had cooled. After some research I found the TSB provided by GM. TSB # N192265660. I contacted GM customer service and they said there is nothing they can do and it will need to be fixed out of pocket. This is unacceptable as this may cause the window to blow out on passengers, or can cause a smoke inhalation issues. I had everything I could do the get the vehicle pulled over because I could not see. The truck is only has 56,000 miles on it.
Additional Notes:
While driving the vehicle I turned the rear window defrosted on. The rear window started smoking after 5 minutes of turning on rear defroster and filled the vehicle cabin with smoke. I immediately turned the rear defroster off and pulled off the side of the road and opened all the doors to air it out. I then went back in and turned the defroster back on to verify the rear window defroster was the issue. It instantly started smoking again and was scalding to the touch of the bottom right of the sliding window. I turned defroster off and waited about 20 minutes where I felt that it had cooled. After some research I found the TSB provided by GM. TSB # N192265660. I contacted GM customer service and they said there is nothing they can do and it will need to be fixed out of pocket. This is unacceptable as this may cause the window to blow out on passengers, or can cause a smoke inhalation issues. I had everything I could do the get the vehicle pulled over because I could not see. The truck is only has 56,000 miles on it.
Mfg Campaign: 11449818
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On 1/20/2022, my son & I were traveling I-80 east to NV. At approximately 130 miles, we noticed the engine was sputtering occasionally along the flat road. It got worse on a climb, but engine runs smoothly. It seems fine on a downhill, but on a flat road & on a climb the problem continues & was getting worse. We checked the spark plug connections to make sure they are tight & secured. After a brief refuel stop in Elko, NV, we proceeded to travel again and at approximately 4:30 am 5 miles from Elko, NV, the engine went to high revolution, oil pressure to the max, check engine light came on, and the speed suddenly reduced to 30mph, transmission will not shift/or could not go any faster. Things became scary as semi truck was barreling behind us at high rate of speed and we almost got rear-ended on an icy road. We exited immediately to the next exit (Exit 314) and parked at a Sinclair gas station and called for a tow. The truck was towed to Riverton Elko Chevy dealer. Further investigation revealed metal shavings at the bottom of the pan which means the truck requires new transmission. Initially we were told that the repair cost would be $2.8K to change the shift control solenoid, then $4K for solenoid & valve body, then $8.5 for new transmission. The truck only had 67K miles, just 5K above the warranty expiration. It was serviced early last year (45K) from the local dealership. Prior to that, I took the truck to the same dealership for brake problem/recall and after that, for another problem with speed hesitation, loud thud under the truck when moving, and sputtering. We currently have the truck at a local mechanic in Elko, NV for an upgraded transmission replacement. We chose to not use the Chevy Dealer as their quoted repairs did not seem ethical at the time. The Chevy Dealer was helpful after giving poor service and they did tow the truck to the local mechanic without charge to us. As per the mechanic this is a very common problem on this model.
Corrective Action:
On 1/20/2022, my son & I were traveling I-80 east to NV. At approximately 130 miles, we noticed the engine was sputtering occasionally along the flat road. It got worse on a climb, but engine runs smoothly. It seems fine on a downhill, but on a flat road & on a climb the problem continues & was getting worse. We checked the spark plug connections to make sure they are tight & secured. After a brief refuel stop in Elko, NV, we proceeded to travel again and at approximately 4:30 am 5 miles from Elko, NV, the engine went to high revolution, oil pressure to the max, check engine light came on, and the speed suddenly reduced to 30mph, transmission will not shift/or could not go any faster. Things became scary as semi truck was barreling behind us at high rate of speed and we almost got rear-ended on an icy road. We exited immediately to the next exit (Exit 314) and parked at a Sinclair gas station and called for a tow. The truck was towed to Riverton Elko Chevy dealer. Further investigation revealed metal shavings at the bottom of the pan which means the truck requires new transmission. Initially we were told that the repair cost would be $2.8K to change the shift control solenoid, then $4K for solenoid & valve body, then $8.5 for new transmission. The truck only had 67K miles, just 5K above the warranty expiration. It was serviced early last year (45K) from the local dealership. Prior to that, I took the truck to the same dealership for brake problem/recall and after that, for another problem with speed hesitation, loud thud under the truck when moving, and sputtering. We currently have the truck at a local mechanic in Elko, NV for an upgraded transmission replacement. We chose to not use the Chevy Dealer as their quoted repairs did not seem ethical at the time. The Chevy Dealer was helpful after giving poor service and they did tow the truck to the local mechanic without charge to us. As per the mechanic this is a very common problem on this model.
Additional Notes:
On 1/20/2022, my son & I were traveling I-80 east to NV. At approximately 130 miles, we noticed the engine was sputtering occasionally along the flat road. It got worse on a climb, but engine runs smoothly. It seems fine on a downhill, but on a flat road & on a climb the problem continues & was getting worse. We checked the spark plug connections to make sure they are tight & secured. After a brief refuel stop in Elko, NV, we proceeded to travel again and at approximately 4:30 am 5 miles from Elko, NV, the engine went to high revolution, oil pressure to the max, check engine light came on, and the speed suddenly reduced to 30mph, transmission will not shift/or could not go any faster. Things became scary as semi truck was barreling behind us at high rate of speed and we almost got rear-ended on an icy road. We exited immediately to the next exit (Exit 314) and parked at a Sinclair gas station and called for a tow. The truck was towed to Riverton Elko Chevy dealer. Further investigation revealed metal shavings at the bottom of the pan which means the truck requires new transmission. Initially we were told that the repair cost would be $2.8K to change the shift control solenoid, then $4K for solenoid & valve body, then $8.5 for new transmission. The truck only had 67K miles, just 5K above the warranty expiration. It was serviced early last year (45K) from the local dealership. Prior to that, I took the truck to the same dealership for brake problem/recall and after that, for another problem with speed hesitation, loud thud under the truck when moving, and sputtering. We currently have the truck at a local mechanic in Elko, NV for an upgraded transmission replacement. We chose to not use the Chevy Dealer as their quoted repairs did not seem ethical at the time. The Chevy Dealer was helpful after giving poor service and they did tow the truck to the local mechanic without charge to us. As per the mechanic this is a very common problem on this model.
Mfg Campaign: 11449164
Recall Date: Jan 27, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was at a drive through lane yesterday. My truck became hard to slow down and stop. I had to push the brake pedal very hard to stop to avoid crashing the car in front of me. I had to do the same on way home approaching stop signs and traffic lights. When turning to and park at our driveway, it was hard to make stop and park also. I heard some noise from power braking system and felt the truck shaking.
Corrective Action:
I was at a drive through lane yesterday. My truck became hard to slow down and stop. I had to push the brake pedal very hard to stop to avoid crashing the car in front of me. I had to do the same on way home approaching stop signs and traffic lights. When turning to and park at our driveway, it was hard to make stop and park also. I heard some noise from power braking system and felt the truck shaking.
Additional Notes:
I was at a drive through lane yesterday. My truck became hard to slow down and stop. I had to push the brake pedal very hard to stop to avoid crashing the car in front of me. I had to do the same on way home approaching stop signs and traffic lights. When turning to and park at our driveway, it was hard to make stop and park also. I heard some noise from power braking system and felt the truck shaking.
Mfg Campaign: 11448574
Recall Date: Jan 24, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that occasionally while driving or while stopped, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 86,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that occasionally while driving or while stopped, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 86,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that occasionally while driving or while stopped, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 86,000.
Mfg Campaign: 11448597
Recall Date: Jan 24, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an unknown speed, he depressed the accelerator pedal however, the vehicle failed to respond with an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and was informed no failure was detected. The contact stated two weeks later, he experienced the failure for a second time and the check engine warning light illuminated. The contact took the vehicle back to the local dealer and was informed no failure was detected. The contact took the vehicle to a second local dealer; Hamden Chevrolet (200 Skiff St, Hamden, CT 06517, (203) 687-4751) where it was diagnosed with needing the lifters, valves, manifolds, gaskets, seals, and pushrods to be replaced. The vehicle was repaired however, the contact experienced the failure for the third time. The contact took the vehicle to the first local dealer, where it was still under diagnostic testing. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an unknown speed, he depressed the accelerator pedal however, the vehicle failed to respond with an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and was informed no failure was detected. The contact stated two weeks later, he experienced the failure for a second time and the check engine warning light illuminated. The contact took the vehicle back to the local dealer and was informed no failure was detected. The contact took the vehicle to a second local dealer; Hamden Chevrolet (200 Skiff St, Hamden, CT 06517, (203) 687-4751) where it was diagnosed with needing the lifters, valves, manifolds, gaskets, seals, and pushrods to be replaced. The vehicle was repaired however, the contact experienced the failure for the third time. The contact took the vehicle to the first local dealer, where it was still under diagnostic testing. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an unknown speed, he depressed the accelerator pedal however, the vehicle failed to respond with an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and was informed no failure was detected. The contact stated two weeks later, he experienced the failure for a second time and the check engine warning light illuminated. The contact took the vehicle back to the local dealer and was informed no failure was detected. The contact took the vehicle to a second local dealer; Hamden Chevrolet (200 Skiff St, Hamden, CT 06517, (203) 687-4751) where it was diagnosed with needing the lifters, valves, manifolds, gaskets, seals, and pushrods to be replaced. The vehicle was repaired however, the contact experienced the failure for the third time. The contact took the vehicle to the first local dealer, where it was still under diagnostic testing. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.
Mfg Campaign: 11447459
Recall Date: Jan 14, 2022
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