Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AT NIGHT, WHEN SHIFTING INTO REVERSE GEAR AND THE BACKUP CAMERAS IS ACTIVATED, THE SYSTEM CHANGES THE CENTER DASHBOARD DISPLAY SCREEN FROM NIGHT BRIGHTNESS TO FULL DAYTIME BRIGHTNESS. IF LOOKING AT THE SCREEN WHEN THIS HAPPENS, NIGHT VISION IS LOST BY THE GLARE. IF NOT LOOKING AND IN A DARK AREA, IT BECOMES IMPOSSIBLE TO SEE MUCH OF ANYTHING OTHER THAN THE DISPLAY SCREEN. WHILE THE SCREEN IS SHOWING WHAT IS BEHIND THE VEHICLE, IF A TURNING MOVEMENT IS NEEDED WHILE BACKING, IT IS IMPOSSIBLE TO SEE IF THERE IS ANYTHING BESIDE THE VEHICLE (LIKE CHILDREN) WITHOUT OPENING THE VEHICLE WINDOWS. IF THE DISPLAY BRIGHTNESS WOULD SIMPLY REMAIN UNCHANGED WHEN THE BACKUP CAMERA IS ACTIVATED, THIS ISSUE WOULD BE RESOLVED. THE DEALER AND CHEVROLET ASSISTANCE BOTH STATE THIS IS HOW THE SYSTEM IS DESIGNED TO OPERATE AND REFUSE TO TAKE ANY ACTION. THEY DO STATE THE PROBLEM "MIGHT" BE RESOLVED IN A FUTURE SOFTWARE UPDATE.
Corrective Action:
AT NIGHT, WHEN SHIFTING INTO REVERSE GEAR AND THE BACKUP CAMERAS IS ACTIVATED, THE SYSTEM CHANGES THE CENTER DASHBOARD DISPLAY SCREEN FROM NIGHT BRIGHTNESS TO FULL DAYTIME BRIGHTNESS. IF LOOKING AT THE SCREEN WHEN THIS HAPPENS, NIGHT VISION IS LOST BY THE GLARE. IF NOT LOOKING AND IN A DARK AREA, IT BECOMES IMPOSSIBLE TO SEE MUCH OF ANYTHING OTHER THAN THE DISPLAY SCREEN. WHILE THE SCREEN IS SHOWING WHAT IS BEHIND THE VEHICLE, IF A TURNING MOVEMENT IS NEEDED WHILE BACKING, IT IS IMPOSSIBLE TO SEE IF THERE IS ANYTHING BESIDE THE VEHICLE (LIKE CHILDREN) WITHOUT OPENING THE VEHICLE WINDOWS. IF THE DISPLAY BRIGHTNESS WOULD SIMPLY REMAIN UNCHANGED WHEN THE BACKUP CAMERA IS ACTIVATED, THIS ISSUE WOULD BE RESOLVED. THE DEALER AND CHEVROLET ASSISTANCE BOTH STATE THIS IS HOW THE SYSTEM IS DESIGNED TO OPERATE AND REFUSE TO TAKE ANY ACTION. THEY DO STATE THE PROBLEM "MIGHT" BE RESOLVED IN A FUTURE SOFTWARE UPDATE.
Additional Notes:
AT NIGHT, WHEN SHIFTING INTO REVERSE GEAR AND THE BACKUP CAMERAS IS ACTIVATED, THE SYSTEM CHANGES THE CENTER DASHBOARD DISPLAY SCREEN FROM NIGHT BRIGHTNESS TO FULL DAYTIME BRIGHTNESS. IF LOOKING AT THE SCREEN WHEN THIS HAPPENS, NIGHT VISION IS LOST BY THE GLARE. IF NOT LOOKING AND IN A DARK AREA, IT BECOMES IMPOSSIBLE TO SEE MUCH OF ANYTHING OTHER THAN THE DISPLAY SCREEN. WHILE THE SCREEN IS SHOWING WHAT IS BEHIND THE VEHICLE, IF A TURNING MOVEMENT IS NEEDED WHILE BACKING, IT IS IMPOSSIBLE TO SEE IF THERE IS ANYTHING BESIDE THE VEHICLE (LIKE CHILDREN) WITHOUT OPENING THE VEHICLE WINDOWS. IF THE DISPLAY BRIGHTNESS WOULD SIMPLY REMAIN UNCHANGED WHEN THE BACKUP CAMERA IS ACTIVATED, THIS ISSUE WOULD BE RESOLVED. THE DEALER AND CHEVROLET ASSISTANCE BOTH STATE THIS IS HOW THE SYSTEM IS DESIGNED TO OPERATE AND REFUSE TO TAKE ANY ACTION. THEY DO STATE THE PROBLEM "MIGHT" BE RESOLVED IN A FUTURE SOFTWARE UPDATE.
Mfg Campaign: 11010028
Recall Date: Jul 21, 2017
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AT NIGHT, WHEN SHIFTING INTO REVERSE GEAR AND THE BACKUP CAMERAS IS ACTIVATED, THE SYSTEM CHANGES THE CENTER DASHBOARD DISPLAY SCREEN FROM NIGHT BRIGHTNESS TO FULL DAYTIME BRIGHTNESS. IF LOOKING AT THE SCREEN WHEN THIS HAPPENS, NIGHT VISION IS LOST BY THE GLARE. IF NOT LOOKING AND IN A DARK AREA, IT BECOMES IMPOSSIBLE TO SEE MUCH OF ANYTHING OTHER THAN THE DISPLAY SCREEN. WHILE THE SCREEN IS SHOWING WHAT IS BEHIND THE VEHICLE, IF A TURNING MOVEMENT IS NEEDED WHILE BACKING, IT IS IMPOSSIBLE TO SEE IF THERE IS ANYTHING BESIDE THE VEHICLE (LIKE CHILDREN) WITHOUT OPENING THE VEHICLE WINDOWS. IF THE DISPLAY BRIGHTNESS WOULD SIMPLY REMAIN UNCHANGED WHEN THE BACKUP CAMERA IS ACTIVATED, THIS ISSUE WOULD BE RESOLVED. THE DEALER AND CHEVROLET ASSISTANCE BOTH STATE THIS IS HOW THE SYSTEM IS DESIGNED TO OPERATE AND REFUSE TO TAKE ANY ACTION. THEY DO STATE THE PROBLEM "MIGHT" BE RESOLVED IN A FUTURE SOFTWARE UPDATE.
Corrective Action:
AT NIGHT, WHEN SHIFTING INTO REVERSE GEAR AND THE BACKUP CAMERAS IS ACTIVATED, THE SYSTEM CHANGES THE CENTER DASHBOARD DISPLAY SCREEN FROM NIGHT BRIGHTNESS TO FULL DAYTIME BRIGHTNESS. IF LOOKING AT THE SCREEN WHEN THIS HAPPENS, NIGHT VISION IS LOST BY THE GLARE. IF NOT LOOKING AND IN A DARK AREA, IT BECOMES IMPOSSIBLE TO SEE MUCH OF ANYTHING OTHER THAN THE DISPLAY SCREEN. WHILE THE SCREEN IS SHOWING WHAT IS BEHIND THE VEHICLE, IF A TURNING MOVEMENT IS NEEDED WHILE BACKING, IT IS IMPOSSIBLE TO SEE IF THERE IS ANYTHING BESIDE THE VEHICLE (LIKE CHILDREN) WITHOUT OPENING THE VEHICLE WINDOWS. IF THE DISPLAY BRIGHTNESS WOULD SIMPLY REMAIN UNCHANGED WHEN THE BACKUP CAMERA IS ACTIVATED, THIS ISSUE WOULD BE RESOLVED. THE DEALER AND CHEVROLET ASSISTANCE BOTH STATE THIS IS HOW THE SYSTEM IS DESIGNED TO OPERATE AND REFUSE TO TAKE ANY ACTION. THEY DO STATE THE PROBLEM "MIGHT" BE RESOLVED IN A FUTURE SOFTWARE UPDATE.
Additional Notes:
AT NIGHT, WHEN SHIFTING INTO REVERSE GEAR AND THE BACKUP CAMERAS IS ACTIVATED, THE SYSTEM CHANGES THE CENTER DASHBOARD DISPLAY SCREEN FROM NIGHT BRIGHTNESS TO FULL DAYTIME BRIGHTNESS. IF LOOKING AT THE SCREEN WHEN THIS HAPPENS, NIGHT VISION IS LOST BY THE GLARE. IF NOT LOOKING AND IN A DARK AREA, IT BECOMES IMPOSSIBLE TO SEE MUCH OF ANYTHING OTHER THAN THE DISPLAY SCREEN. WHILE THE SCREEN IS SHOWING WHAT IS BEHIND THE VEHICLE, IF A TURNING MOVEMENT IS NEEDED WHILE BACKING, IT IS IMPOSSIBLE TO SEE IF THERE IS ANYTHING BESIDE THE VEHICLE (LIKE CHILDREN) WITHOUT OPENING THE VEHICLE WINDOWS. IF THE DISPLAY BRIGHTNESS WOULD SIMPLY REMAIN UNCHANGED WHEN THE BACKUP CAMERA IS ACTIVATED, THIS ISSUE WOULD BE RESOLVED. THE DEALER AND CHEVROLET ASSISTANCE BOTH STATE THIS IS HOW THE SYSTEM IS DESIGNED TO OPERATE AND REFUSE TO TAKE ANY ACTION. THEY DO STATE THE PROBLEM "MIGHT" BE RESOLVED IN A FUTURE SOFTWARE UPDATE.
Mfg Campaign: 11010028
Recall Date: Jul 21, 2017
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
TRUCK IS A 6 PASSENGER VEHICLE THE FRONT SEAT CAN SEAT 3. MY 13 YEAR OLD GRAND DAUGHTER FLIPPED UP THE MIDDLE CONSOLE TO SIT IN THE MIDDLE POSITION. THE PLASTIC CUP HOLDER BROKE OFF THE CONSOLE AND FLEW INTO THE BACK SEAT. WE WERE STOPPED THE SIDE OF THE STREET IN FRONT OF GRAND SONS HOME LOADING UP 6 PASSENGERS WHEN THIS HAPPENED. MYSELF, WIFE, GRANDSON, HIS WIFE, 12 YEAR OLD GRAND DAUGHTER AND 2 YEAR OLD GREAT GRAND DAUGHTER. WE HAD BUCKLED UP MY GREAT GRAND DAUGHTER IN THE BACK SEAT IN HER CAR SEAT WHEN THIS CONSOLE BROKE OFF AND FELL ON THE BACK SEAT. THIS IS A CREW CAB VEHICLE AND THE CONSOLE IS MADE OF PLASTIC AND WEIGHS 2.2 POUNDS AND WHAT WOULD THIS DO FLYING BACKWARDS IN AN ACCIDENT.
Corrective Action:
TRUCK IS A 6 PASSENGER VEHICLE THE FRONT SEAT CAN SEAT 3. MY 13 YEAR OLD GRAND DAUGHTER FLIPPED UP THE MIDDLE CONSOLE TO SIT IN THE MIDDLE POSITION. THE PLASTIC CUP HOLDER BROKE OFF THE CONSOLE AND FLEW INTO THE BACK SEAT. WE WERE STOPPED THE SIDE OF THE STREET IN FRONT OF GRAND SONS HOME LOADING UP 6 PASSENGERS WHEN THIS HAPPENED. MYSELF, WIFE, GRANDSON, HIS WIFE, 12 YEAR OLD GRAND DAUGHTER AND 2 YEAR OLD GREAT GRAND DAUGHTER. WE HAD BUCKLED UP MY GREAT GRAND DAUGHTER IN THE BACK SEAT IN HER CAR SEAT WHEN THIS CONSOLE BROKE OFF AND FELL ON THE BACK SEAT. THIS IS A CREW CAB VEHICLE AND THE CONSOLE IS MADE OF PLASTIC AND WEIGHS 2.2 POUNDS AND WHAT WOULD THIS DO FLYING BACKWARDS IN AN ACCIDENT.
Additional Notes:
TRUCK IS A 6 PASSENGER VEHICLE THE FRONT SEAT CAN SEAT 3. MY 13 YEAR OLD GRAND DAUGHTER FLIPPED UP THE MIDDLE CONSOLE TO SIT IN THE MIDDLE POSITION. THE PLASTIC CUP HOLDER BROKE OFF THE CONSOLE AND FLEW INTO THE BACK SEAT. WE WERE STOPPED THE SIDE OF THE STREET IN FRONT OF GRAND SONS HOME LOADING UP 6 PASSENGERS WHEN THIS HAPPENED. MYSELF, WIFE, GRANDSON, HIS WIFE, 12 YEAR OLD GRAND DAUGHTER AND 2 YEAR OLD GREAT GRAND DAUGHTER. WE HAD BUCKLED UP MY GREAT GRAND DAUGHTER IN THE BACK SEAT IN HER CAR SEAT WHEN THIS CONSOLE BROKE OFF AND FELL ON THE BACK SEAT. THIS IS A CREW CAB VEHICLE AND THE CONSOLE IS MADE OF PLASTIC AND WEIGHS 2.2 POUNDS AND WHAT WOULD THIS DO FLYING BACKWARDS IN AN ACCIDENT.
Mfg Campaign: 11003100
Recall Date: Jul 5, 2017
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Corrective Action:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Additional Notes:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Mfg Campaign: 11002069
Recall Date: Jun 28, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Corrective Action:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Additional Notes:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Mfg Campaign: 11002069
Recall Date: Jun 28, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Corrective Action:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Additional Notes:
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE EXTREME WOBBLE/VIBRATION/SHAKE ON NEW 2017 CHEVROLET SILVERADO 1500. THE VEHICLE WAS PURCHASED NEW AND DRIVEN UNDER 55 MPH FOR THE FIRST 500 MILES. AFTER THE FIRST 500 MILES AND BEGINNING TO DRIVE HIGHWAY SPEEDS, BETWEEN 60 - 75+ MILES PER HOUR, A WOBBLE/VIBRATION/SHAKE BEGAN TO OCCUR. WHEN THE WOBBLE/VIBRATION/SHAKE BEGINS THE DRIVER FEELS THAT CONTROL OF THE VEHICLE IS BEING LOST AND THE DRIVER MUST DECREASE THE SPEED, WHICH IS ABLE TO BE ACCOMPLISHED WITH BOTH RELEASING FOOT OFF OF THE ACCELERATOR OR LIGHTLY BREAKING, IN ORDER TO REGAIN CONTROL. THE VEHICLE HAS BEEN TO THE DEALER FOR FRONT LEFT WHEEL REPLACEMENT DUE TO THE INABILITY OF ORIGINAL TIRE TO BE BALANCED, THE VEHICLE HAS FIELD FORCE BALANCING 3 TIMES, AND THE LEFT FRONT AXLE BOOT HAS BEEN REPLACED. AFTER SEVERAL ATTEMPTS TO CORRECT THE WOBBLE/VIBRATION/SHAKE, THE VEHICLE NOW HAS ~10,000 MILES, THE WOBBLE/VIBRATION/SHAKE CONTINUES TO OCCUR AT HIGHWAY SPEEDS.
Mfg Campaign: 11002069
Recall Date: Jun 28, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
WEST BOUND HIGHWAY 44 BEFORE THE RAILROAD TRACKS. FEMALE DEER CAME OUT OF NOWHERE AND WAS HIDDEN BY THE A PILLAR, DRIVERS SIDE, WHICH OBSCURED HER SUDDEN CROSSING. SHE HIT THE FRONT, LEFT, OF THE TRUCK WHICH CAUSED THE SIDE-CURTAIN AIRBAGS DEPLOYMENT CHARGES ON BOTH DRIVER AND PASSENGER SIDE, TO GO OFF. BAGS FAILED TO DEPLOY. THE ENSUING FORCE FROM THE DRIVERS SIDE CURTAIN AIRBAG PLASTIC COVER EJECTING OUT, FORCEFULLY RAMMED INTO ME, PUSHING ME INTO THE CENTER CONSOLE. AIRBAG INDICATOR ON THE DASH INFO SCREEN IMMEDIATELY POPPED UP AS DID AUTOMATIC ACTIVATION OF THE HAZARDS. UPON COMING TO A STOP ON THE SIDE OF THE ROAD, BOTH DRIVER AND PASSENGER SIDE-AIRBAGS BEGAN TO SMOKE. SMELL IS SIMILAR TO BLACK/GUN POWDER WHICH I ASSUME THE DEPLOYMENT CHARGE IS MADE OUT OF. TAKEN BY AMBULANCE TO HOSPITAL. FILED CLAIM WITH INSURANCE. RESEARCH THIS EVENING REVEALS A KNOWN PROBLEM WITH OTHER AIRBAGS IN THE TRUCK. NHTSA REF: NHTSA CAMPAIGN NUMBER: 16V651000. I'M WONDERING IF MY ISSUE IS POTENTIALLY SYMBIOTIC TO THIS ISSUE. LASTLY, A CHECK OF ANY RECALLS ON MY TRUCK VIA THE MYCHEVY APP AND NHTSA WEBSITE, FAILS TO INDICATE ANY RECALLS AT ALL EXIST ON THE TRUCK.
Corrective Action:
WEST BOUND HIGHWAY 44 BEFORE THE RAILROAD TRACKS. FEMALE DEER CAME OUT OF NOWHERE AND WAS HIDDEN BY THE A PILLAR, DRIVERS SIDE, WHICH OBSCURED HER SUDDEN CROSSING. SHE HIT THE FRONT, LEFT, OF THE TRUCK WHICH CAUSED THE SIDE-CURTAIN AIRBAGS DEPLOYMENT CHARGES ON BOTH DRIVER AND PASSENGER SIDE, TO GO OFF. BAGS FAILED TO DEPLOY. THE ENSUING FORCE FROM THE DRIVERS SIDE CURTAIN AIRBAG PLASTIC COVER EJECTING OUT, FORCEFULLY RAMMED INTO ME, PUSHING ME INTO THE CENTER CONSOLE. AIRBAG INDICATOR ON THE DASH INFO SCREEN IMMEDIATELY POPPED UP AS DID AUTOMATIC ACTIVATION OF THE HAZARDS. UPON COMING TO A STOP ON THE SIDE OF THE ROAD, BOTH DRIVER AND PASSENGER SIDE-AIRBAGS BEGAN TO SMOKE. SMELL IS SIMILAR TO BLACK/GUN POWDER WHICH I ASSUME THE DEPLOYMENT CHARGE IS MADE OUT OF. TAKEN BY AMBULANCE TO HOSPITAL. FILED CLAIM WITH INSURANCE. RESEARCH THIS EVENING REVEALS A KNOWN PROBLEM WITH OTHER AIRBAGS IN THE TRUCK. NHTSA REF: NHTSA CAMPAIGN NUMBER: 16V651000. I'M WONDERING IF MY ISSUE IS POTENTIALLY SYMBIOTIC TO THIS ISSUE. LASTLY, A CHECK OF ANY RECALLS ON MY TRUCK VIA THE MYCHEVY APP AND NHTSA WEBSITE, FAILS TO INDICATE ANY RECALLS AT ALL EXIST ON THE TRUCK.
Additional Notes:
WEST BOUND HIGHWAY 44 BEFORE THE RAILROAD TRACKS. FEMALE DEER CAME OUT OF NOWHERE AND WAS HIDDEN BY THE A PILLAR, DRIVERS SIDE, WHICH OBSCURED HER SUDDEN CROSSING. SHE HIT THE FRONT, LEFT, OF THE TRUCK WHICH CAUSED THE SIDE-CURTAIN AIRBAGS DEPLOYMENT CHARGES ON BOTH DRIVER AND PASSENGER SIDE, TO GO OFF. BAGS FAILED TO DEPLOY. THE ENSUING FORCE FROM THE DRIVERS SIDE CURTAIN AIRBAG PLASTIC COVER EJECTING OUT, FORCEFULLY RAMMED INTO ME, PUSHING ME INTO THE CENTER CONSOLE. AIRBAG INDICATOR ON THE DASH INFO SCREEN IMMEDIATELY POPPED UP AS DID AUTOMATIC ACTIVATION OF THE HAZARDS. UPON COMING TO A STOP ON THE SIDE OF THE ROAD, BOTH DRIVER AND PASSENGER SIDE-AIRBAGS BEGAN TO SMOKE. SMELL IS SIMILAR TO BLACK/GUN POWDER WHICH I ASSUME THE DEPLOYMENT CHARGE IS MADE OUT OF. TAKEN BY AMBULANCE TO HOSPITAL. FILED CLAIM WITH INSURANCE. RESEARCH THIS EVENING REVEALS A KNOWN PROBLEM WITH OTHER AIRBAGS IN THE TRUCK. NHTSA REF: NHTSA CAMPAIGN NUMBER: 16V651000. I'M WONDERING IF MY ISSUE IS POTENTIALLY SYMBIOTIC TO THIS ISSUE. LASTLY, A CHECK OF ANY RECALLS ON MY TRUCK VIA THE MYCHEVY APP AND NHTSA WEBSITE, FAILS TO INDICATE ANY RECALLS AT ALL EXIST ON THE TRUCK.
Mfg Campaign: 10991951
Recall Date: May 27, 2017
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WEST BOUND HIGHWAY 44 BEFORE THE RAILROAD TRACKS. FEMALE DEER CAME OUT OF NOWHERE AND WAS HIDDEN BY THE A PILLAR, DRIVERS SIDE, WHICH OBSCURED HER SUDDEN CROSSING. SHE HIT THE FRONT, LEFT, OF THE TRUCK WHICH CAUSED THE SIDE-CURTAIN AIRBAGS DEPLOYMENT CHARGES ON BOTH DRIVER AND PASSENGER SIDE, TO GO OFF. BAGS FAILED TO DEPLOY. THE ENSUING FORCE FROM THE DRIVERS SIDE CURTAIN AIRBAG PLASTIC COVER EJECTING OUT, FORCEFULLY RAMMED INTO ME, PUSHING ME INTO THE CENTER CONSOLE. AIRBAG INDICATOR ON THE DASH INFO SCREEN IMMEDIATELY POPPED UP AS DID AUTOMATIC ACTIVATION OF THE HAZARDS. UPON COMING TO A STOP ON THE SIDE OF THE ROAD, BOTH DRIVER AND PASSENGER SIDE-AIRBAGS BEGAN TO SMOKE. SMELL IS SIMILAR TO BLACK/GUN POWDER WHICH I ASSUME THE DEPLOYMENT CHARGE IS MADE OUT OF. TAKEN BY AMBULANCE TO HOSPITAL. FILED CLAIM WITH INSURANCE. RESEARCH THIS EVENING REVEALS A KNOWN PROBLEM WITH OTHER AIRBAGS IN THE TRUCK. NHTSA REF: NHTSA CAMPAIGN NUMBER: 16V651000. I'M WONDERING IF MY ISSUE IS POTENTIALLY SYMBIOTIC TO THIS ISSUE. LASTLY, A CHECK OF ANY RECALLS ON MY TRUCK VIA THE MYCHEVY APP AND NHTSA WEBSITE, FAILS TO INDICATE ANY RECALLS AT ALL EXIST ON THE TRUCK.
Corrective Action:
WEST BOUND HIGHWAY 44 BEFORE THE RAILROAD TRACKS. FEMALE DEER CAME OUT OF NOWHERE AND WAS HIDDEN BY THE A PILLAR, DRIVERS SIDE, WHICH OBSCURED HER SUDDEN CROSSING. SHE HIT THE FRONT, LEFT, OF THE TRUCK WHICH CAUSED THE SIDE-CURTAIN AIRBAGS DEPLOYMENT CHARGES ON BOTH DRIVER AND PASSENGER SIDE, TO GO OFF. BAGS FAILED TO DEPLOY. THE ENSUING FORCE FROM THE DRIVERS SIDE CURTAIN AIRBAG PLASTIC COVER EJECTING OUT, FORCEFULLY RAMMED INTO ME, PUSHING ME INTO THE CENTER CONSOLE. AIRBAG INDICATOR ON THE DASH INFO SCREEN IMMEDIATELY POPPED UP AS DID AUTOMATIC ACTIVATION OF THE HAZARDS. UPON COMING TO A STOP ON THE SIDE OF THE ROAD, BOTH DRIVER AND PASSENGER SIDE-AIRBAGS BEGAN TO SMOKE. SMELL IS SIMILAR TO BLACK/GUN POWDER WHICH I ASSUME THE DEPLOYMENT CHARGE IS MADE OUT OF. TAKEN BY AMBULANCE TO HOSPITAL. FILED CLAIM WITH INSURANCE. RESEARCH THIS EVENING REVEALS A KNOWN PROBLEM WITH OTHER AIRBAGS IN THE TRUCK. NHTSA REF: NHTSA CAMPAIGN NUMBER: 16V651000. I'M WONDERING IF MY ISSUE IS POTENTIALLY SYMBIOTIC TO THIS ISSUE. LASTLY, A CHECK OF ANY RECALLS ON MY TRUCK VIA THE MYCHEVY APP AND NHTSA WEBSITE, FAILS TO INDICATE ANY RECALLS AT ALL EXIST ON THE TRUCK.
Additional Notes:
WEST BOUND HIGHWAY 44 BEFORE THE RAILROAD TRACKS. FEMALE DEER CAME OUT OF NOWHERE AND WAS HIDDEN BY THE A PILLAR, DRIVERS SIDE, WHICH OBSCURED HER SUDDEN CROSSING. SHE HIT THE FRONT, LEFT, OF THE TRUCK WHICH CAUSED THE SIDE-CURTAIN AIRBAGS DEPLOYMENT CHARGES ON BOTH DRIVER AND PASSENGER SIDE, TO GO OFF. BAGS FAILED TO DEPLOY. THE ENSUING FORCE FROM THE DRIVERS SIDE CURTAIN AIRBAG PLASTIC COVER EJECTING OUT, FORCEFULLY RAMMED INTO ME, PUSHING ME INTO THE CENTER CONSOLE. AIRBAG INDICATOR ON THE DASH INFO SCREEN IMMEDIATELY POPPED UP AS DID AUTOMATIC ACTIVATION OF THE HAZARDS. UPON COMING TO A STOP ON THE SIDE OF THE ROAD, BOTH DRIVER AND PASSENGER SIDE-AIRBAGS BEGAN TO SMOKE. SMELL IS SIMILAR TO BLACK/GUN POWDER WHICH I ASSUME THE DEPLOYMENT CHARGE IS MADE OUT OF. TAKEN BY AMBULANCE TO HOSPITAL. FILED CLAIM WITH INSURANCE. RESEARCH THIS EVENING REVEALS A KNOWN PROBLEM WITH OTHER AIRBAGS IN THE TRUCK. NHTSA REF: NHTSA CAMPAIGN NUMBER: 16V651000. I'M WONDERING IF MY ISSUE IS POTENTIALLY SYMBIOTIC TO THIS ISSUE. LASTLY, A CHECK OF ANY RECALLS ON MY TRUCK VIA THE MYCHEVY APP AND NHTSA WEBSITE, FAILS TO INDICATE ANY RECALLS AT ALL EXIST ON THE TRUCK.
Mfg Campaign: 10991951
Recall Date: May 27, 2017
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOUGHT THE TRUCK 16 NOV 16 IN IDAHO. NOTICED AT THE END OF JAN/EARLY FEB '17 THAT PAINT CHIPS/KNICKS WERE STARTING TO APPEAR ALL OVER THE TRUCK AND IN PLACES WHERE THE ONLY WAY YOU COULD SEE THEM WAS TO THE OPEN A DOOR (I.E. NOT EVEN EXPOSED TO THE ROAD). AFTER MAKING NUMEROUS INQUIRIES TO LOCAL GM DEALERSHIPS, ALL OF WHOM SAID IT WAS SAND DAMAGE, I STARTED DOING RESEARCH. TURNS OUT, I'M NOT THE ONLY PERSON WITH THIS ISSUE ON THEIR TRUCKS. IT APPEARS THE ISSUES WITH PAINT ON GM (BOTH GMC AND SILVERADO) TRUCKS STARTED AROUND MID TO LATE MODEL 2014 TRUCKS AND PERSISTS TO THIS DAY (SEE ATTACHMENTS). ADDITIONALLY, MY LOCAL DEALERSHIP HERE IN RENO, I HAVE FOUND OUT, HAS BEEN LYING TO ME; THEY TOLD ME THEY SUBMITTED TWO SEPARATE REQUESTS TO GM FOR THE TRUCK TO BE REPAINTED AS THEY AGREED WITH ME (IN-PERSON AND VIA PHONE) THAT SOMETHING IS WRONG WITH THE PAINT. IT TURNS OUT, THIS IS ALL A FARCE. THE TWO REQUESTS THEY SUBMITTED STATED, "CUSTOMER HAS BEEN ADVISED TO FILE A CLAIM WITH THEIR INSURANCE AS DAMAGE IS CAUSED DUE TO SAND DAMAGE. CUSTOMER INSISTS DEALERSHIP SUBMIT A CLAIM TO GM FOR WARRANTY RE-PAINT". WHILST I'M PARAPHRASING HERE, I WAS LIVID TO LEARN THIS WAS 'THEIR BEHIND MY BACK KIND OF THING'. PRIOR TO LEARNING ABOUT THIS SHENANIGAN, I THOUGHT FOR A SECOND THAT PERHAPS THE DEALERSHIPS COULD BE CORRECT, MAYBE IT COULD BE DAMAGE FROM DRIVING. SO, I TOOK IT TO THREE SEPARATE REPAIR FACILITIES IN THE AREA AND ALL OF WHOM SAID THE SAME THING, VERBATIM, "THE CLEAR COAT IS TOO HARD, IT'S LIKE GLASS. FACTORY DEFECT". WELL, THAT CONFIRMED IT. LASTLY, I HAVE JUST RECENTLY CONTACTED THE DEALERSHIP FROM WHICH I BOUGHT THE TRUCK (IDAHO). THEY ADVISED ME AT 1352 ON 23 MAY 17 TO ESCALATE THIS ISSUE BEYOND GM. AND THAT'S WHY I'M FILING THIS COMPLAINT FOLKS. DO YOUR HOMEWORK BEFORE BUYING ANY NEW GM PRODUCT.
Corrective Action:
BOUGHT THE TRUCK 16 NOV 16 IN IDAHO. NOTICED AT THE END OF JAN/EARLY FEB '17 THAT PAINT CHIPS/KNICKS WERE STARTING TO APPEAR ALL OVER THE TRUCK AND IN PLACES WHERE THE ONLY WAY YOU COULD SEE THEM WAS TO THE OPEN A DOOR (I.E. NOT EVEN EXPOSED TO THE ROAD). AFTER MAKING NUMEROUS INQUIRIES TO LOCAL GM DEALERSHIPS, ALL OF WHOM SAID IT WAS SAND DAMAGE, I STARTED DOING RESEARCH. TURNS OUT, I'M NOT THE ONLY PERSON WITH THIS ISSUE ON THEIR TRUCKS. IT APPEARS THE ISSUES WITH PAINT ON GM (BOTH GMC AND SILVERADO) TRUCKS STARTED AROUND MID TO LATE MODEL 2014 TRUCKS AND PERSISTS TO THIS DAY (SEE ATTACHMENTS). ADDITIONALLY, MY LOCAL DEALERSHIP HERE IN RENO, I HAVE FOUND OUT, HAS BEEN LYING TO ME; THEY TOLD ME THEY SUBMITTED TWO SEPARATE REQUESTS TO GM FOR THE TRUCK TO BE REPAINTED AS THEY AGREED WITH ME (IN-PERSON AND VIA PHONE) THAT SOMETHING IS WRONG WITH THE PAINT. IT TURNS OUT, THIS IS ALL A FARCE. THE TWO REQUESTS THEY SUBMITTED STATED, "CUSTOMER HAS BEEN ADVISED TO FILE A CLAIM WITH THEIR INSURANCE AS DAMAGE IS CAUSED DUE TO SAND DAMAGE. CUSTOMER INSISTS DEALERSHIP SUBMIT A CLAIM TO GM FOR WARRANTY RE-PAINT". WHILST I'M PARAPHRASING HERE, I WAS LIVID TO LEARN THIS WAS 'THEIR BEHIND MY BACK KIND OF THING'. PRIOR TO LEARNING ABOUT THIS SHENANIGAN, I THOUGHT FOR A SECOND THAT PERHAPS THE DEALERSHIPS COULD BE CORRECT, MAYBE IT COULD BE DAMAGE FROM DRIVING. SO, I TOOK IT TO THREE SEPARATE REPAIR FACILITIES IN THE AREA AND ALL OF WHOM SAID THE SAME THING, VERBATIM, "THE CLEAR COAT IS TOO HARD, IT'S LIKE GLASS. FACTORY DEFECT". WELL, THAT CONFIRMED IT. LASTLY, I HAVE JUST RECENTLY CONTACTED THE DEALERSHIP FROM WHICH I BOUGHT THE TRUCK (IDAHO). THEY ADVISED ME AT 1352 ON 23 MAY 17 TO ESCALATE THIS ISSUE BEYOND GM. AND THAT'S WHY I'M FILING THIS COMPLAINT FOLKS. DO YOUR HOMEWORK BEFORE BUYING ANY NEW GM PRODUCT.
Additional Notes:
BOUGHT THE TRUCK 16 NOV 16 IN IDAHO. NOTICED AT THE END OF JAN/EARLY FEB '17 THAT PAINT CHIPS/KNICKS WERE STARTING TO APPEAR ALL OVER THE TRUCK AND IN PLACES WHERE THE ONLY WAY YOU COULD SEE THEM WAS TO THE OPEN A DOOR (I.E. NOT EVEN EXPOSED TO THE ROAD). AFTER MAKING NUMEROUS INQUIRIES TO LOCAL GM DEALERSHIPS, ALL OF WHOM SAID IT WAS SAND DAMAGE, I STARTED DOING RESEARCH. TURNS OUT, I'M NOT THE ONLY PERSON WITH THIS ISSUE ON THEIR TRUCKS. IT APPEARS THE ISSUES WITH PAINT ON GM (BOTH GMC AND SILVERADO) TRUCKS STARTED AROUND MID TO LATE MODEL 2014 TRUCKS AND PERSISTS TO THIS DAY (SEE ATTACHMENTS). ADDITIONALLY, MY LOCAL DEALERSHIP HERE IN RENO, I HAVE FOUND OUT, HAS BEEN LYING TO ME; THEY TOLD ME THEY SUBMITTED TWO SEPARATE REQUESTS TO GM FOR THE TRUCK TO BE REPAINTED AS THEY AGREED WITH ME (IN-PERSON AND VIA PHONE) THAT SOMETHING IS WRONG WITH THE PAINT. IT TURNS OUT, THIS IS ALL A FARCE. THE TWO REQUESTS THEY SUBMITTED STATED, "CUSTOMER HAS BEEN ADVISED TO FILE A CLAIM WITH THEIR INSURANCE AS DAMAGE IS CAUSED DUE TO SAND DAMAGE. CUSTOMER INSISTS DEALERSHIP SUBMIT A CLAIM TO GM FOR WARRANTY RE-PAINT". WHILST I'M PARAPHRASING HERE, I WAS LIVID TO LEARN THIS WAS 'THEIR BEHIND MY BACK KIND OF THING'. PRIOR TO LEARNING ABOUT THIS SHENANIGAN, I THOUGHT FOR A SECOND THAT PERHAPS THE DEALERSHIPS COULD BE CORRECT, MAYBE IT COULD BE DAMAGE FROM DRIVING. SO, I TOOK IT TO THREE SEPARATE REPAIR FACILITIES IN THE AREA AND ALL OF WHOM SAID THE SAME THING, VERBATIM, "THE CLEAR COAT IS TOO HARD, IT'S LIKE GLASS. FACTORY DEFECT". WELL, THAT CONFIRMED IT. LASTLY, I HAVE JUST RECENTLY CONTACTED THE DEALERSHIP FROM WHICH I BOUGHT THE TRUCK (IDAHO). THEY ADVISED ME AT 1352 ON 23 MAY 17 TO ESCALATE THIS ISSUE BEYOND GM. AND THAT'S WHY I'M FILING THIS COMPLAINT FOLKS. DO YOUR HOMEWORK BEFORE BUYING ANY NEW GM PRODUCT.
Mfg Campaign: 10991254
Recall Date: May 23, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT THE TRUCK 16 NOV 16 IN IDAHO. NOTICED AT THE END OF JAN/EARLY FEB '17 THAT PAINT CHIPS/KNICKS WERE STARTING TO APPEAR ALL OVER THE TRUCK AND IN PLACES WHERE THE ONLY WAY YOU COULD SEE THEM WAS TO THE OPEN A DOOR (I.E. NOT EVEN EXPOSED TO THE ROAD). AFTER MAKING NUMEROUS INQUIRIES TO LOCAL GM DEALERSHIPS, ALL OF WHOM SAID IT WAS SAND DAMAGE, I STARTED DOING RESEARCH. TURNS OUT, I'M NOT THE ONLY PERSON WITH THIS ISSUE ON THEIR TRUCKS. IT APPEARS THE ISSUES WITH PAINT ON GM (BOTH GMC AND SILVERADO) TRUCKS STARTED AROUND MID TO LATE MODEL 2014 TRUCKS AND PERSISTS TO THIS DAY (SEE ATTACHMENTS). ADDITIONALLY, MY LOCAL DEALERSHIP HERE IN RENO, I HAVE FOUND OUT, HAS BEEN LYING TO ME; THEY TOLD ME THEY SUBMITTED TWO SEPARATE REQUESTS TO GM FOR THE TRUCK TO BE REPAINTED AS THEY AGREED WITH ME (IN-PERSON AND VIA PHONE) THAT SOMETHING IS WRONG WITH THE PAINT. IT TURNS OUT, THIS IS ALL A FARCE. THE TWO REQUESTS THEY SUBMITTED STATED, "CUSTOMER HAS BEEN ADVISED TO FILE A CLAIM WITH THEIR INSURANCE AS DAMAGE IS CAUSED DUE TO SAND DAMAGE. CUSTOMER INSISTS DEALERSHIP SUBMIT A CLAIM TO GM FOR WARRANTY RE-PAINT". WHILST I'M PARAPHRASING HERE, I WAS LIVID TO LEARN THIS WAS 'THEIR BEHIND MY BACK KIND OF THING'. PRIOR TO LEARNING ABOUT THIS SHENANIGAN, I THOUGHT FOR A SECOND THAT PERHAPS THE DEALERSHIPS COULD BE CORRECT, MAYBE IT COULD BE DAMAGE FROM DRIVING. SO, I TOOK IT TO THREE SEPARATE REPAIR FACILITIES IN THE AREA AND ALL OF WHOM SAID THE SAME THING, VERBATIM, "THE CLEAR COAT IS TOO HARD, IT'S LIKE GLASS. FACTORY DEFECT". WELL, THAT CONFIRMED IT. LASTLY, I HAVE JUST RECENTLY CONTACTED THE DEALERSHIP FROM WHICH I BOUGHT THE TRUCK (IDAHO). THEY ADVISED ME AT 1352 ON 23 MAY 17 TO ESCALATE THIS ISSUE BEYOND GM. AND THAT'S WHY I'M FILING THIS COMPLAINT FOLKS. DO YOUR HOMEWORK BEFORE BUYING ANY NEW GM PRODUCT.
Corrective Action:
BOUGHT THE TRUCK 16 NOV 16 IN IDAHO. NOTICED AT THE END OF JAN/EARLY FEB '17 THAT PAINT CHIPS/KNICKS WERE STARTING TO APPEAR ALL OVER THE TRUCK AND IN PLACES WHERE THE ONLY WAY YOU COULD SEE THEM WAS TO THE OPEN A DOOR (I.E. NOT EVEN EXPOSED TO THE ROAD). AFTER MAKING NUMEROUS INQUIRIES TO LOCAL GM DEALERSHIPS, ALL OF WHOM SAID IT WAS SAND DAMAGE, I STARTED DOING RESEARCH. TURNS OUT, I'M NOT THE ONLY PERSON WITH THIS ISSUE ON THEIR TRUCKS. IT APPEARS THE ISSUES WITH PAINT ON GM (BOTH GMC AND SILVERADO) TRUCKS STARTED AROUND MID TO LATE MODEL 2014 TRUCKS AND PERSISTS TO THIS DAY (SEE ATTACHMENTS). ADDITIONALLY, MY LOCAL DEALERSHIP HERE IN RENO, I HAVE FOUND OUT, HAS BEEN LYING TO ME; THEY TOLD ME THEY SUBMITTED TWO SEPARATE REQUESTS TO GM FOR THE TRUCK TO BE REPAINTED AS THEY AGREED WITH ME (IN-PERSON AND VIA PHONE) THAT SOMETHING IS WRONG WITH THE PAINT. IT TURNS OUT, THIS IS ALL A FARCE. THE TWO REQUESTS THEY SUBMITTED STATED, "CUSTOMER HAS BEEN ADVISED TO FILE A CLAIM WITH THEIR INSURANCE AS DAMAGE IS CAUSED DUE TO SAND DAMAGE. CUSTOMER INSISTS DEALERSHIP SUBMIT A CLAIM TO GM FOR WARRANTY RE-PAINT". WHILST I'M PARAPHRASING HERE, I WAS LIVID TO LEARN THIS WAS 'THEIR BEHIND MY BACK KIND OF THING'. PRIOR TO LEARNING ABOUT THIS SHENANIGAN, I THOUGHT FOR A SECOND THAT PERHAPS THE DEALERSHIPS COULD BE CORRECT, MAYBE IT COULD BE DAMAGE FROM DRIVING. SO, I TOOK IT TO THREE SEPARATE REPAIR FACILITIES IN THE AREA AND ALL OF WHOM SAID THE SAME THING, VERBATIM, "THE CLEAR COAT IS TOO HARD, IT'S LIKE GLASS. FACTORY DEFECT". WELL, THAT CONFIRMED IT. LASTLY, I HAVE JUST RECENTLY CONTACTED THE DEALERSHIP FROM WHICH I BOUGHT THE TRUCK (IDAHO). THEY ADVISED ME AT 1352 ON 23 MAY 17 TO ESCALATE THIS ISSUE BEYOND GM. AND THAT'S WHY I'M FILING THIS COMPLAINT FOLKS. DO YOUR HOMEWORK BEFORE BUYING ANY NEW GM PRODUCT.
Additional Notes:
BOUGHT THE TRUCK 16 NOV 16 IN IDAHO. NOTICED AT THE END OF JAN/EARLY FEB '17 THAT PAINT CHIPS/KNICKS WERE STARTING TO APPEAR ALL OVER THE TRUCK AND IN PLACES WHERE THE ONLY WAY YOU COULD SEE THEM WAS TO THE OPEN A DOOR (I.E. NOT EVEN EXPOSED TO THE ROAD). AFTER MAKING NUMEROUS INQUIRIES TO LOCAL GM DEALERSHIPS, ALL OF WHOM SAID IT WAS SAND DAMAGE, I STARTED DOING RESEARCH. TURNS OUT, I'M NOT THE ONLY PERSON WITH THIS ISSUE ON THEIR TRUCKS. IT APPEARS THE ISSUES WITH PAINT ON GM (BOTH GMC AND SILVERADO) TRUCKS STARTED AROUND MID TO LATE MODEL 2014 TRUCKS AND PERSISTS TO THIS DAY (SEE ATTACHMENTS). ADDITIONALLY, MY LOCAL DEALERSHIP HERE IN RENO, I HAVE FOUND OUT, HAS BEEN LYING TO ME; THEY TOLD ME THEY SUBMITTED TWO SEPARATE REQUESTS TO GM FOR THE TRUCK TO BE REPAINTED AS THEY AGREED WITH ME (IN-PERSON AND VIA PHONE) THAT SOMETHING IS WRONG WITH THE PAINT. IT TURNS OUT, THIS IS ALL A FARCE. THE TWO REQUESTS THEY SUBMITTED STATED, "CUSTOMER HAS BEEN ADVISED TO FILE A CLAIM WITH THEIR INSURANCE AS DAMAGE IS CAUSED DUE TO SAND DAMAGE. CUSTOMER INSISTS DEALERSHIP SUBMIT A CLAIM TO GM FOR WARRANTY RE-PAINT". WHILST I'M PARAPHRASING HERE, I WAS LIVID TO LEARN THIS WAS 'THEIR BEHIND MY BACK KIND OF THING'. PRIOR TO LEARNING ABOUT THIS SHENANIGAN, I THOUGHT FOR A SECOND THAT PERHAPS THE DEALERSHIPS COULD BE CORRECT, MAYBE IT COULD BE DAMAGE FROM DRIVING. SO, I TOOK IT TO THREE SEPARATE REPAIR FACILITIES IN THE AREA AND ALL OF WHOM SAID THE SAME THING, VERBATIM, "THE CLEAR COAT IS TOO HARD, IT'S LIKE GLASS. FACTORY DEFECT". WELL, THAT CONFIRMED IT. LASTLY, I HAVE JUST RECENTLY CONTACTED THE DEALERSHIP FROM WHICH I BOUGHT THE TRUCK (IDAHO). THEY ADVISED ME AT 1352 ON 23 MAY 17 TO ESCALATE THIS ISSUE BEYOND GM. AND THAT'S WHY I'M FILING THIS COMPLAINT FOLKS. DO YOUR HOMEWORK BEFORE BUYING ANY NEW GM PRODUCT.
Mfg Campaign: 10991254
Recall Date: May 23, 2017
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RADIO/NAVIGATION DISPLAY IS A 8" TOUCH SCREEN SIMILAR TO DISPLAY FOUND ON A TABLET. THIS SCREEN IS USED TO DISPLAY THE REAR CAMERA WHEN VEHICLE IS PLACED IN REVERSE. AT NIGHT TIME WHEN TRUCK IS PLACED IN REVERSE THE THE DISPLAY IS SO BRIGHT I CAN NOT SEE OUT OF ANY OF THE SIDE WINDOWS...TO USE MY MIRRORS OR SEE IF ANY OBJECTS ARE NEAR. AT NIGHT WHEN THE VEHICLE IS "DRIVE" IN DARK AREAS (LIKE HIGHWAY) THIS DISPLAY IS WAY TOO BRIGHT. I CALLED MANUFACTURER AND THERE IS NO WAY TO ADJUST THE BRIGHTNESS. IN MY OPINION THIS IS VERY DANGEROUS AS I LIKE TO HAVE MY INTERIOR LIGHTS VERY DIM.
Corrective Action:
RADIO/NAVIGATION DISPLAY IS A 8" TOUCH SCREEN SIMILAR TO DISPLAY FOUND ON A TABLET. THIS SCREEN IS USED TO DISPLAY THE REAR CAMERA WHEN VEHICLE IS PLACED IN REVERSE. AT NIGHT TIME WHEN TRUCK IS PLACED IN REVERSE THE THE DISPLAY IS SO BRIGHT I CAN NOT SEE OUT OF ANY OF THE SIDE WINDOWS...TO USE MY MIRRORS OR SEE IF ANY OBJECTS ARE NEAR. AT NIGHT WHEN THE VEHICLE IS "DRIVE" IN DARK AREAS (LIKE HIGHWAY) THIS DISPLAY IS WAY TOO BRIGHT. I CALLED MANUFACTURER AND THERE IS NO WAY TO ADJUST THE BRIGHTNESS. IN MY OPINION THIS IS VERY DANGEROUS AS I LIKE TO HAVE MY INTERIOR LIGHTS VERY DIM.
Additional Notes:
RADIO/NAVIGATION DISPLAY IS A 8" TOUCH SCREEN SIMILAR TO DISPLAY FOUND ON A TABLET. THIS SCREEN IS USED TO DISPLAY THE REAR CAMERA WHEN VEHICLE IS PLACED IN REVERSE. AT NIGHT TIME WHEN TRUCK IS PLACED IN REVERSE THE THE DISPLAY IS SO BRIGHT I CAN NOT SEE OUT OF ANY OF THE SIDE WINDOWS...TO USE MY MIRRORS OR SEE IF ANY OBJECTS ARE NEAR. AT NIGHT WHEN THE VEHICLE IS "DRIVE" IN DARK AREAS (LIKE HIGHWAY) THIS DISPLAY IS WAY TOO BRIGHT. I CALLED MANUFACTURER AND THERE IS NO WAY TO ADJUST THE BRIGHTNESS. IN MY OPINION THIS IS VERY DANGEROUS AS I LIKE TO HAVE MY INTERIOR LIGHTS VERY DIM.
Mfg Campaign: 10971977
Recall Date: Apr 11, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE TRANSMISSION FAILED TO SHIFT PROPERLY AND MADE A CLUNKING SOUND. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE TRANSMISSION FAILED TO SHIFT PROPERLY AND MADE A CLUNKING SOUND. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE TRANSMISSION FAILED TO SHIFT PROPERLY AND MADE A CLUNKING SOUND. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30.
Mfg Campaign: 10970796
Recall Date: Apr 5, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. UPON REFUELING THE VEHICLE, WATER ENTERED NEAR THE PLASTIC FILLER, WHICH AFFECTED THE FUEL GAUGE AREA. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO SCHEDULE AN APPOINTMENT TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A SOLUTION TO BE PROVIDED TO THE DEALER TO DIAGNOSE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE....UPDATED 05/17/17 *BF
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. UPON REFUELING THE VEHICLE, WATER ENTERED NEAR THE PLASTIC FILLER, WHICH AFFECTED THE FUEL GAUGE AREA. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO SCHEDULE AN APPOINTMENT TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A SOLUTION TO BE PROVIDED TO THE DEALER TO DIAGNOSE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE....UPDATED 05/17/17 *BF
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. UPON REFUELING THE VEHICLE, WATER ENTERED NEAR THE PLASTIC FILLER, WHICH AFFECTED THE FUEL GAUGE AREA. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO SCHEDULE AN APPOINTMENT TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A SOLUTION TO BE PROVIDED TO THE DEALER TO DIAGNOSE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE....UPDATED 05/17/17 *BF
Mfg Campaign: 10968591
Recall Date: Mar 27, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. HANDLE MOVED BUT DOOR MECHANISM WOULD NOT ENGAGE. HAD TO LOWER DRIVERS WINDOW AND USE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. AFTER TURNING VEHICLE OFF AND RESTARTING THE ENGINE THE DRIVERS DOOR INSIDE DOOR HANDLE MECHANISM WORKED AGAIN. I'M CONCERNED ABOUT BEING ABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY OR IF POWER WAS DISRUPTED TO THE VEHICLE AND WAS UNABLE TO LOWER THE WINDOW. VEHICLE WAS STOPPED IN A SNOW STORM (BLIZZARD) ON A BACK COUNTRY ROAD AT THE TIME OF INCIDENT
Corrective Action:
DRIVERS DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. HANDLE MOVED BUT DOOR MECHANISM WOULD NOT ENGAGE. HAD TO LOWER DRIVERS WINDOW AND USE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. AFTER TURNING VEHICLE OFF AND RESTARTING THE ENGINE THE DRIVERS DOOR INSIDE DOOR HANDLE MECHANISM WORKED AGAIN. I'M CONCERNED ABOUT BEING ABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY OR IF POWER WAS DISRUPTED TO THE VEHICLE AND WAS UNABLE TO LOWER THE WINDOW. VEHICLE WAS STOPPED IN A SNOW STORM (BLIZZARD) ON A BACK COUNTRY ROAD AT THE TIME OF INCIDENT
Additional Notes:
DRIVERS DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. HANDLE MOVED BUT DOOR MECHANISM WOULD NOT ENGAGE. HAD TO LOWER DRIVERS WINDOW AND USE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. AFTER TURNING VEHICLE OFF AND RESTARTING THE ENGINE THE DRIVERS DOOR INSIDE DOOR HANDLE MECHANISM WORKED AGAIN. I'M CONCERNED ABOUT BEING ABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY OR IF POWER WAS DISRUPTED TO THE VEHICLE AND WAS UNABLE TO LOWER THE WINDOW. VEHICLE WAS STOPPED IN A SNOW STORM (BLIZZARD) ON A BACK COUNTRY ROAD AT THE TIME OF INCIDENT
Mfg Campaign: 10953774
Recall Date: Feb 9, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
TL* THE CONTACT RENTED A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT NOTICED THAT THE VOLTAGE REGULATOR DROPPED TO 10.5. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,061.
Corrective Action:
TL* THE CONTACT RENTED A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT NOTICED THAT THE VOLTAGE REGULATOR DROPPED TO 10.5. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,061.
Additional Notes:
TL* THE CONTACT RENTED A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT NOTICED THAT THE VOLTAGE REGULATOR DROPPED TO 10.5. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,061.
Mfg Campaign: 10944587
Recall Date: Jan 12, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
PLEASE PROVIDE AN UPDATE ON WHAT THE NHTSA IS DOING TO ENSURE SAFETY ON THE TAMARA AIRBAG RECALL. THE RECALL NOTICE INDICATES RISK OF FATALITY TO PASSENGERS. THE RECALL NOTICE HAS A DATE OF MAY 27TH, 2016. I WOULD ASSUME 7 MONTHS WOULD BE ADEQUATE TIME TO RESOLVE THIS DEFECT. COULD THE NHTSA PROVIDE MORE INFORMATION ON WHAT OWNERS SHOULD EXPECT FROM MANUFACTURES REGARDING THIS?
Corrective Action:
PLEASE PROVIDE AN UPDATE ON WHAT THE NHTSA IS DOING TO ENSURE SAFETY ON THE TAMARA AIRBAG RECALL. THE RECALL NOTICE INDICATES RISK OF FATALITY TO PASSENGERS. THE RECALL NOTICE HAS A DATE OF MAY 27TH, 2016. I WOULD ASSUME 7 MONTHS WOULD BE ADEQUATE TIME TO RESOLVE THIS DEFECT. COULD THE NHTSA PROVIDE MORE INFORMATION ON WHAT OWNERS SHOULD EXPECT FROM MANUFACTURES REGARDING THIS?
Additional Notes:
PLEASE PROVIDE AN UPDATE ON WHAT THE NHTSA IS DOING TO ENSURE SAFETY ON THE TAMARA AIRBAG RECALL. THE RECALL NOTICE INDICATES RISK OF FATALITY TO PASSENGERS. THE RECALL NOTICE HAS A DATE OF MAY 27TH, 2016. I WOULD ASSUME 7 MONTHS WOULD BE ADEQUATE TIME TO RESOLVE THIS DEFECT. COULD THE NHTSA PROVIDE MORE INFORMATION ON WHAT OWNERS SHOULD EXPECT FROM MANUFACTURES REGARDING THIS?
Mfg Campaign: 10929764
Recall Date: Dec 3, 2016
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