Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I HIT A HUGE DEER WITH MOST OF THE FRONT END LOTS OF FRONT DAMGAGE AT OVER 45 MILES AN HOUR. DASH PANEL SAID AIRBAGS BUT DIDNT ACTIVE, CAB FILLED UP WITH LIKE GREY SMOKE FLASHERS ACTIVATED COULDNT BE TURNED OFF SEATBELTS WORKED DONT FEEL SAFE DRIVING THE 2017 SILVERADO TODAY VERY SORE SHOOK UP AND CONCERNED ABOUT SAFTEY OF ANYONE RIDING OR DRIVING IN IT.
Corrective Action:
I HIT A HUGE DEER WITH MOST OF THE FRONT END LOTS OF FRONT DAMGAGE AT OVER 45 MILES AN HOUR. DASH PANEL SAID AIRBAGS BUT DIDNT ACTIVE, CAB FILLED UP WITH LIKE GREY SMOKE FLASHERS ACTIVATED COULDNT BE TURNED OFF SEATBELTS WORKED DONT FEEL SAFE DRIVING THE 2017 SILVERADO TODAY VERY SORE SHOOK UP AND CONCERNED ABOUT SAFTEY OF ANYONE RIDING OR DRIVING IN IT.
Additional Notes:
I HIT A HUGE DEER WITH MOST OF THE FRONT END LOTS OF FRONT DAMGAGE AT OVER 45 MILES AN HOUR. DASH PANEL SAID AIRBAGS BUT DIDNT ACTIVE, CAB FILLED UP WITH LIKE GREY SMOKE FLASHERS ACTIVATED COULDNT BE TURNED OFF SEATBELTS WORKED DONT FEEL SAFE DRIVING THE 2017 SILVERADO TODAY VERY SORE SHOOK UP AND CONCERNED ABOUT SAFTEY OF ANYONE RIDING OR DRIVING IN IT.
Mfg Campaign: 11045073
Recall Date: Nov 10, 2017
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OUR 2017 SILVERADO 1500 TRUCK WENT INTO LOW POWER MODE WHILE DRIVING ON THE INTERSTATE AT 75 MPH. IT STARTED TO RUN REALLY ROUGH AND ALL OF A SUDDEN ALL THE LIGHTS WERE FLASHING ON THE DASH AND IT LOST POWER. THE LIGHT ON THE DASH WAS FLASHING LOW POWER MODE. COULDN'T GET ABOVE 35 MPH PUTTING US IN A VERY DANGEROUS POSITION WITH TRAFFIC FLOWING 70 MPH + HAD TO TRY TO MANEUVER OFF THE INTERSTATE. TURNED IT OFF TO RESET IT AND IT DROVE NORMAL BUT THE CHECK ENGINE LIGHT WAS ON. TOOK IT TO THE DEALER AND THEY SAID THEY HAD TO REPROGRAM THE ECM. I FOUND SEVERAL OTHER INSTANCES OF THIS PROBLEM BEING REPORTED ON GM AND CHEVROLET DISCUSSION FORUMS.
Corrective Action:
OUR 2017 SILVERADO 1500 TRUCK WENT INTO LOW POWER MODE WHILE DRIVING ON THE INTERSTATE AT 75 MPH. IT STARTED TO RUN REALLY ROUGH AND ALL OF A SUDDEN ALL THE LIGHTS WERE FLASHING ON THE DASH AND IT LOST POWER. THE LIGHT ON THE DASH WAS FLASHING LOW POWER MODE. COULDN'T GET ABOVE 35 MPH PUTTING US IN A VERY DANGEROUS POSITION WITH TRAFFIC FLOWING 70 MPH + HAD TO TRY TO MANEUVER OFF THE INTERSTATE. TURNED IT OFF TO RESET IT AND IT DROVE NORMAL BUT THE CHECK ENGINE LIGHT WAS ON. TOOK IT TO THE DEALER AND THEY SAID THEY HAD TO REPROGRAM THE ECM. I FOUND SEVERAL OTHER INSTANCES OF THIS PROBLEM BEING REPORTED ON GM AND CHEVROLET DISCUSSION FORUMS.
Additional Notes:
OUR 2017 SILVERADO 1500 TRUCK WENT INTO LOW POWER MODE WHILE DRIVING ON THE INTERSTATE AT 75 MPH. IT STARTED TO RUN REALLY ROUGH AND ALL OF A SUDDEN ALL THE LIGHTS WERE FLASHING ON THE DASH AND IT LOST POWER. THE LIGHT ON THE DASH WAS FLASHING LOW POWER MODE. COULDN'T GET ABOVE 35 MPH PUTTING US IN A VERY DANGEROUS POSITION WITH TRAFFIC FLOWING 70 MPH + HAD TO TRY TO MANEUVER OFF THE INTERSTATE. TURNED IT OFF TO RESET IT AND IT DROVE NORMAL BUT THE CHECK ENGINE LIGHT WAS ON. TOOK IT TO THE DEALER AND THEY SAID THEY HAD TO REPROGRAM THE ECM. I FOUND SEVERAL OTHER INSTANCES OF THIS PROBLEM BEING REPORTED ON GM AND CHEVROLET DISCUSSION FORUMS.
Mfg Campaign: 11045104
Recall Date: Nov 10, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE'S A BOX UNDER THE STEERING COLUMN THAT CAN VIBRATE LOOSE AND FALL BY YOUR FEET WHILE DRIVING. IT FALLS RIGHT BESIDE THE BRAKE AND MAKES IT DIFFICULT TO SAFELY BRAKE WITHOUT IT SWINGING AROUND. IT CAN BE REPLACED BUT IS CAPABLE OF VIBRATING LOOSE OVER AND OVER.
Corrective Action:
THERE'S A BOX UNDER THE STEERING COLUMN THAT CAN VIBRATE LOOSE AND FALL BY YOUR FEET WHILE DRIVING. IT FALLS RIGHT BESIDE THE BRAKE AND MAKES IT DIFFICULT TO SAFELY BRAKE WITHOUT IT SWINGING AROUND. IT CAN BE REPLACED BUT IS CAPABLE OF VIBRATING LOOSE OVER AND OVER.
Additional Notes:
THERE'S A BOX UNDER THE STEERING COLUMN THAT CAN VIBRATE LOOSE AND FALL BY YOUR FEET WHILE DRIVING. IT FALLS RIGHT BESIDE THE BRAKE AND MAKES IT DIFFICULT TO SAFELY BRAKE WITHOUT IT SWINGING AROUND. IT CAN BE REPLACED BUT IS CAPABLE OF VIBRATING LOOSE OVER AND OVER.
Mfg Campaign: 11042982
Recall Date: Nov 3, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
HARD BRAKE PEDAL. LOSS OF ALL POWER ASSISTANCE. 2017 CHEVY 1500 34K FIRST DID IT HIGHWAY SPEED THEN I GOT IT TO REPEAT AT SLOW SPEED MULTIPLE TIMES. IT WOULD LOSE ALL BRAKES AFTER TWO OR THREE LIGHT APPLICATIONS OF THE BRAKES. VERY UNSAFE I ALMOST REAR ENDED SOME ONE I'M FAIRLY STRONG IT TOOK BOTH FEET PUSHING AS HARD AS I COULD TO SLOW VEHICLE AND WHIP AROUND CAR TO AVOID IF MY WIFE OR SON WOULD HAVE BEEN DRIVING IT VERY DIFFERENT OUT COME THAN A TRIP TO CHEVY
Corrective Action:
HARD BRAKE PEDAL. LOSS OF ALL POWER ASSISTANCE. 2017 CHEVY 1500 34K FIRST DID IT HIGHWAY SPEED THEN I GOT IT TO REPEAT AT SLOW SPEED MULTIPLE TIMES. IT WOULD LOSE ALL BRAKES AFTER TWO OR THREE LIGHT APPLICATIONS OF THE BRAKES. VERY UNSAFE I ALMOST REAR ENDED SOME ONE I'M FAIRLY STRONG IT TOOK BOTH FEET PUSHING AS HARD AS I COULD TO SLOW VEHICLE AND WHIP AROUND CAR TO AVOID IF MY WIFE OR SON WOULD HAVE BEEN DRIVING IT VERY DIFFERENT OUT COME THAN A TRIP TO CHEVY
Additional Notes:
HARD BRAKE PEDAL. LOSS OF ALL POWER ASSISTANCE. 2017 CHEVY 1500 34K FIRST DID IT HIGHWAY SPEED THEN I GOT IT TO REPEAT AT SLOW SPEED MULTIPLE TIMES. IT WOULD LOSE ALL BRAKES AFTER TWO OR THREE LIGHT APPLICATIONS OF THE BRAKES. VERY UNSAFE I ALMOST REAR ENDED SOME ONE I'M FAIRLY STRONG IT TOOK BOTH FEET PUSHING AS HARD AS I COULD TO SLOW VEHICLE AND WHIP AROUND CAR TO AVOID IF MY WIFE OR SON WOULD HAVE BEEN DRIVING IT VERY DIFFERENT OUT COME THAN A TRIP TO CHEVY
Mfg Campaign: 11041158
Recall Date: Oct 30, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACK UP CAMERA DOSE NOT DIM AT NIGHT. SO BRIGHT IT BLINDING AT NIGHT.DESTROYS NIGHT VISION.CANT SEE ANYTHING.
Corrective Action:
BACK UP CAMERA DOSE NOT DIM AT NIGHT. SO BRIGHT IT BLINDING AT NIGHT.DESTROYS NIGHT VISION.CANT SEE ANYTHING.
Additional Notes:
BACK UP CAMERA DOSE NOT DIM AT NIGHT. SO BRIGHT IT BLINDING AT NIGHT.DESTROYS NIGHT VISION.CANT SEE ANYTHING.
Mfg Campaign: 11040695
Recall Date: Oct 28, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE IS A PICKUP WITH THE Z71 OFF ROAD PACKAGE. I USE IT WORKING ON FARM AND PASTURE LAND WHICH REQUIRES ME TO DRIVE OFF ROAD IN TALL GRASS AND BRUSH AT TIMES. I NOTICED, AND IT WAS CALLED TO ATTENTION, THAT GRASS AND BRUSH WAS COLLECTING AROUND THE REAR AXLE, DRIVE LINE AND EXHAUST SYSTEM. I GOT UNDER THE VEHICLE AND FOUND TWO LARGE PLASTIC CLAMPS AROUND THE AXLE HOUSING THAT HAVE A LARGE V SHAPED OPENING FACING THE FRONT OF THE PICKUP. THE CLAMPS ARE CATCHING AND HOLDING GRASS AND BRUSH WHICH THEN BUILDS UP AS THE VEHICLE TRAVELS. I CONSIDER THIS TO BE A SAFETY ISSUE WHICH NUMBER ONE COULD CAUSE A FIRE, CAUSE DAMAGE AND FAILURE OF THE DRIVE LINE AND ENDANGERS MY SAFETY BY HAVING TO CRAWL UNDER THE VEHICLE TO REMOVE THE BRUSH AND GRASS. THIS PROBLEM STARTED WHEN THE VEHICLE WAS NEW 6/25/17 TO CURRENT.
Corrective Action:
MY VEHICLE IS A PICKUP WITH THE Z71 OFF ROAD PACKAGE. I USE IT WORKING ON FARM AND PASTURE LAND WHICH REQUIRES ME TO DRIVE OFF ROAD IN TALL GRASS AND BRUSH AT TIMES. I NOTICED, AND IT WAS CALLED TO ATTENTION, THAT GRASS AND BRUSH WAS COLLECTING AROUND THE REAR AXLE, DRIVE LINE AND EXHAUST SYSTEM. I GOT UNDER THE VEHICLE AND FOUND TWO LARGE PLASTIC CLAMPS AROUND THE AXLE HOUSING THAT HAVE A LARGE V SHAPED OPENING FACING THE FRONT OF THE PICKUP. THE CLAMPS ARE CATCHING AND HOLDING GRASS AND BRUSH WHICH THEN BUILDS UP AS THE VEHICLE TRAVELS. I CONSIDER THIS TO BE A SAFETY ISSUE WHICH NUMBER ONE COULD CAUSE A FIRE, CAUSE DAMAGE AND FAILURE OF THE DRIVE LINE AND ENDANGERS MY SAFETY BY HAVING TO CRAWL UNDER THE VEHICLE TO REMOVE THE BRUSH AND GRASS. THIS PROBLEM STARTED WHEN THE VEHICLE WAS NEW 6/25/17 TO CURRENT.
Additional Notes:
MY VEHICLE IS A PICKUP WITH THE Z71 OFF ROAD PACKAGE. I USE IT WORKING ON FARM AND PASTURE LAND WHICH REQUIRES ME TO DRIVE OFF ROAD IN TALL GRASS AND BRUSH AT TIMES. I NOTICED, AND IT WAS CALLED TO ATTENTION, THAT GRASS AND BRUSH WAS COLLECTING AROUND THE REAR AXLE, DRIVE LINE AND EXHAUST SYSTEM. I GOT UNDER THE VEHICLE AND FOUND TWO LARGE PLASTIC CLAMPS AROUND THE AXLE HOUSING THAT HAVE A LARGE V SHAPED OPENING FACING THE FRONT OF THE PICKUP. THE CLAMPS ARE CATCHING AND HOLDING GRASS AND BRUSH WHICH THEN BUILDS UP AS THE VEHICLE TRAVELS. I CONSIDER THIS TO BE A SAFETY ISSUE WHICH NUMBER ONE COULD CAUSE A FIRE, CAUSE DAMAGE AND FAILURE OF THE DRIVE LINE AND ENDANGERS MY SAFETY BY HAVING TO CRAWL UNDER THE VEHICLE TO REMOVE THE BRUSH AND GRASS. THIS PROBLEM STARTED WHEN THE VEHICLE WAS NEW 6/25/17 TO CURRENT.
Mfg Campaign: 11040581
Recall Date: Oct 27, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR FACING CAMERA CAN NOT BE DIMMED. WHEN BACKING AT NIGHT, CAMERA DISPLAY IS SO BRIGHT YOU CAN'T USE YOUR MIRRORS. YOU CAN NOT FOCUS ON ANYTHING THAT MAY BE ALONG SIDE OF THE VEHICLE. THIS COULD BE DANGEROUS TO ANYONE WHO MIGHT BE OUT OF SIGHT OF THE CAMERA. I HAVE READ THAT OLDER YEAR VEHICLES HAVE A CAMERA DISPLAY DIM FEATURE.
Corrective Action:
REAR FACING CAMERA CAN NOT BE DIMMED. WHEN BACKING AT NIGHT, CAMERA DISPLAY IS SO BRIGHT YOU CAN'T USE YOUR MIRRORS. YOU CAN NOT FOCUS ON ANYTHING THAT MAY BE ALONG SIDE OF THE VEHICLE. THIS COULD BE DANGEROUS TO ANYONE WHO MIGHT BE OUT OF SIGHT OF THE CAMERA. I HAVE READ THAT OLDER YEAR VEHICLES HAVE A CAMERA DISPLAY DIM FEATURE.
Additional Notes:
REAR FACING CAMERA CAN NOT BE DIMMED. WHEN BACKING AT NIGHT, CAMERA DISPLAY IS SO BRIGHT YOU CAN'T USE YOUR MIRRORS. YOU CAN NOT FOCUS ON ANYTHING THAT MAY BE ALONG SIDE OF THE VEHICLE. THIS COULD BE DANGEROUS TO ANYONE WHO MIGHT BE OUT OF SIGHT OF THE CAMERA. I HAVE READ THAT OLDER YEAR VEHICLES HAVE A CAMERA DISPLAY DIM FEATURE.
Mfg Campaign: 11039754
Recall Date: Oct 25, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION ON MY NEW 2016 Z71 LT 4X4 JUMPS INTO LOW GEAR WHEN SLOWING DOWN. I TOOK IT TO THE DEALERSHIP MULTIPLE TIMES, BUT KEEP GETTING TOLD IT SHIFTS FINE. I TOOK IT AGAIN AND HAD A MANAGER DRIVE THE TRUCK WITH ME INSIDE AND AGREED THE TRANSMISSION WAS NOT GETTIN INTO GEAR IN A NORMAL WAY. TOON IT BACK TO GET IT FIXED AND WAS TOLD TRANSMISSION IS FINE. I NEED THIS FIXED OR I WILL BE RETURNING HE TRUCK AS A LEMON TITLE.
Corrective Action:
TRANSMISSION ON MY NEW 2016 Z71 LT 4X4 JUMPS INTO LOW GEAR WHEN SLOWING DOWN. I TOOK IT TO THE DEALERSHIP MULTIPLE TIMES, BUT KEEP GETTING TOLD IT SHIFTS FINE. I TOOK IT AGAIN AND HAD A MANAGER DRIVE THE TRUCK WITH ME INSIDE AND AGREED THE TRANSMISSION WAS NOT GETTIN INTO GEAR IN A NORMAL WAY. TOON IT BACK TO GET IT FIXED AND WAS TOLD TRANSMISSION IS FINE. I NEED THIS FIXED OR I WILL BE RETURNING HE TRUCK AS A LEMON TITLE.
Additional Notes:
TRANSMISSION ON MY NEW 2016 Z71 LT 4X4 JUMPS INTO LOW GEAR WHEN SLOWING DOWN. I TOOK IT TO THE DEALERSHIP MULTIPLE TIMES, BUT KEEP GETTING TOLD IT SHIFTS FINE. I TOOK IT AGAIN AND HAD A MANAGER DRIVE THE TRUCK WITH ME INSIDE AND AGREED THE TRANSMISSION WAS NOT GETTIN INTO GEAR IN A NORMAL WAY. TOON IT BACK TO GET IT FIXED AND WAS TOLD TRANSMISSION IS FINE. I NEED THIS FIXED OR I WILL BE RETURNING HE TRUCK AS A LEMON TITLE.
Mfg Campaign: 11036004
Recall Date: Oct 24, 2017
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TRANSMISSION ON MY NEW 2016 Z71 LT 4X4 JUMPS INTO LOW GEAR WHEN SLOWING DOWN. I TOOK IT TO THE DEALERSHIP MULTIPLE TIMES, BUT KEEP GETTING TOLD IT SHIFTS FINE. I TOOK IT AGAIN AND HAD A MANAGER DRIVE THE TRUCK WITH ME INSIDE AND AGREED THE TRANSMISSION WAS NOT GETTIN INTO GEAR IN A NORMAL WAY. TOON IT BACK TO GET IT FIXED AND WAS TOLD TRANSMISSION IS FINE. I NEED THIS FIXED OR I WILL BE RETURNING HE TRUCK AS A LEMON TITLE.
Corrective Action:
TRANSMISSION ON MY NEW 2016 Z71 LT 4X4 JUMPS INTO LOW GEAR WHEN SLOWING DOWN. I TOOK IT TO THE DEALERSHIP MULTIPLE TIMES, BUT KEEP GETTING TOLD IT SHIFTS FINE. I TOOK IT AGAIN AND HAD A MANAGER DRIVE THE TRUCK WITH ME INSIDE AND AGREED THE TRANSMISSION WAS NOT GETTIN INTO GEAR IN A NORMAL WAY. TOON IT BACK TO GET IT FIXED AND WAS TOLD TRANSMISSION IS FINE. I NEED THIS FIXED OR I WILL BE RETURNING HE TRUCK AS A LEMON TITLE.
Additional Notes:
TRANSMISSION ON MY NEW 2016 Z71 LT 4X4 JUMPS INTO LOW GEAR WHEN SLOWING DOWN. I TOOK IT TO THE DEALERSHIP MULTIPLE TIMES, BUT KEEP GETTING TOLD IT SHIFTS FINE. I TOOK IT AGAIN AND HAD A MANAGER DRIVE THE TRUCK WITH ME INSIDE AND AGREED THE TRANSMISSION WAS NOT GETTIN INTO GEAR IN A NORMAL WAY. TOON IT BACK TO GET IT FIXED AND WAS TOLD TRANSMISSION IS FINE. I NEED THIS FIXED OR I WILL BE RETURNING HE TRUCK AS A LEMON TITLE.
Mfg Campaign: 11036004
Recall Date: Oct 24, 2017
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
2017 CHEVROLET SILVERADO 1500 WHEN THE VEHICLE IS SHIFTED INTO REVERSE (WHILE STOPPED, FROM EITHER PARK OR NEUTRAL) THE BACKUP CAMERA VIEW APPEARS ON THE DISPLAY SCREEN. THE ISSUE IS WHEN IT IS DARK OUTSIDE, THE DISPLAY IS SO BRIGHT THAT IT BLINDS THE DRIVER. I AM UNABLE TO SEE OUT OF THE WINDOWS OR MIRRORS. THERE IS NO ABILITY TO DIM THE SCREEN WHILE THE BACKUP CAMERA DISPLAY IS ON THE SCREEN. THE SCREEN IS SO BRIGHT THAT IS TAKES A FEW MOMENTS TO REGAIN NIGHT VISION. WHEN I THEN SHIFT INTO NEUTRAL OR DRIVE (BUT BEFORE THE VEHICLE MOVES) THE REAR VIEW CAMERA DISPLAY IS ON THE SCREEN BUT IT IS DIMMED. THIS IS AN ONGOING ISSUE.
Corrective Action:
2017 CHEVROLET SILVERADO 1500 WHEN THE VEHICLE IS SHIFTED INTO REVERSE (WHILE STOPPED, FROM EITHER PARK OR NEUTRAL) THE BACKUP CAMERA VIEW APPEARS ON THE DISPLAY SCREEN. THE ISSUE IS WHEN IT IS DARK OUTSIDE, THE DISPLAY IS SO BRIGHT THAT IT BLINDS THE DRIVER. I AM UNABLE TO SEE OUT OF THE WINDOWS OR MIRRORS. THERE IS NO ABILITY TO DIM THE SCREEN WHILE THE BACKUP CAMERA DISPLAY IS ON THE SCREEN. THE SCREEN IS SO BRIGHT THAT IS TAKES A FEW MOMENTS TO REGAIN NIGHT VISION. WHEN I THEN SHIFT INTO NEUTRAL OR DRIVE (BUT BEFORE THE VEHICLE MOVES) THE REAR VIEW CAMERA DISPLAY IS ON THE SCREEN BUT IT IS DIMMED. THIS IS AN ONGOING ISSUE.
Additional Notes:
2017 CHEVROLET SILVERADO 1500 WHEN THE VEHICLE IS SHIFTED INTO REVERSE (WHILE STOPPED, FROM EITHER PARK OR NEUTRAL) THE BACKUP CAMERA VIEW APPEARS ON THE DISPLAY SCREEN. THE ISSUE IS WHEN IT IS DARK OUTSIDE, THE DISPLAY IS SO BRIGHT THAT IT BLINDS THE DRIVER. I AM UNABLE TO SEE OUT OF THE WINDOWS OR MIRRORS. THERE IS NO ABILITY TO DIM THE SCREEN WHILE THE BACKUP CAMERA DISPLAY IS ON THE SCREEN. THE SCREEN IS SO BRIGHT THAT IS TAKES A FEW MOMENTS TO REGAIN NIGHT VISION. WHEN I THEN SHIFT INTO NEUTRAL OR DRIVE (BUT BEFORE THE VEHICLE MOVES) THE REAR VIEW CAMERA DISPLAY IS ON THE SCREEN BUT IT IS DIMMED. THIS IS AN ONGOING ISSUE.
Mfg Campaign: 11034727
Recall Date: Oct 19, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN ACCELERATING FROM A STOP TRUCK HESITATES TO THE POINT WHERE YOU COULD GET HIT OR YOU HAVE TO PUSH PEDAL HARD WHICH MAKES VEHICLE JERK OR SPIN TIRES, ESPECIALLY WHEN WET PAVEMENTS. ALSO WILL STUTTER AND VIBRATE AT HIGHER SPEEDS. BEEN TOLD IT'S NORMAL FOR THIS TRUCK WITH ITS FUEL SAVING [XXX] FROM 4-8 CYLINDER. NOT SAFE AT ALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WHEN ACCELERATING FROM A STOP TRUCK HESITATES TO THE POINT WHERE YOU COULD GET HIT OR YOU HAVE TO PUSH PEDAL HARD WHICH MAKES VEHICLE JERK OR SPIN TIRES, ESPECIALLY WHEN WET PAVEMENTS. ALSO WILL STUTTER AND VIBRATE AT HIGHER SPEEDS. BEEN TOLD IT'S NORMAL FOR THIS TRUCK WITH ITS FUEL SAVING [XXX] FROM 4-8 CYLINDER. NOT SAFE AT ALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WHEN ACCELERATING FROM A STOP TRUCK HESITATES TO THE POINT WHERE YOU COULD GET HIT OR YOU HAVE TO PUSH PEDAL HARD WHICH MAKES VEHICLE JERK OR SPIN TIRES, ESPECIALLY WHEN WET PAVEMENTS. ALSO WILL STUTTER AND VIBRATE AT HIGHER SPEEDS. BEEN TOLD IT'S NORMAL FOR THIS TRUCK WITH ITS FUEL SAVING [XXX] FROM 4-8 CYLINDER. NOT SAFE AT ALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11025342
Recall Date: Sep 25, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Corrective Action:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Additional Notes:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Mfg Campaign: 11025121
Recall Date: Sep 22, 2017
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Corrective Action:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Additional Notes:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Mfg Campaign: 11025121
Recall Date: Sep 22, 2017
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Corrective Action:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Additional Notes:
INNER SIDEWALL OF FRONT TIRES ARE RUBBING ON UPPER CONTROL ARMS...TIRES ARE MICHELIN STOCK SIZE...NO MODIFICATIONS...
Mfg Campaign: 11025121
Recall Date: Sep 22, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN PUTTING THE VEHICLE INTO REVERSE FOR THE PURPOSE OF BACKING UP, THE RADIO SCREEN ILLUMINATES TO A BLINDING LEVEL OF BRIGHTNESS WHEN THE REAR CAMERA VIEW IS DISPLAYED. THIS IS ESPECIALLY NOTICEABLE AT NIGHT AND IMPAIRS MY ABILITY TO SEE OUT OF MY WINDOWS. THERE IS NO ADJUSTMENT WITHIN THE RADIO SETTINGS TO FIX THIS ISSUE, AND THE ROTATING DIAL TO THE LEFT OF THE EXTERIOR LIGHTING KNOB WILL DO NOTHING TO DIM THE SCREEN WHEN IN REVERSE. DURING NORMAL OPERATION (NOT IN REVERSE), THE SCREEN IS ABLE TO DIM WITH THE ROTATING DIAL WHETHER PARKED OR DRIVING. I BELIEVE THIS IS A SOFTWARE ISSUE THAT IF NOT RESOLVED, COULD RESULT IN DETRIMENTAL IMPACTS TO DRIVING SAFETY, ESPECIALLY AT NIGHT. IF CHEVROLET/GM COULD IMPLEMENT AN UPDATE THAT WOULD ALLOW A SOFTWARE UPDATE TO PUT A "SOFT" BUTTON INTO THE SETTINGS MENU, I FEEL THAT OVERALL VISIBILITY WOULD BE IMPROVED GREATLY AND TEMPORARY NIGHT BLINDNESS WOULD BE A THING OF THE PAST. MY VEHICLE IS NOT THE ONLY TYPE OF GM VEHICLE AFFECTED WITH THIS ISSUE.
Corrective Action:
WHEN PUTTING THE VEHICLE INTO REVERSE FOR THE PURPOSE OF BACKING UP, THE RADIO SCREEN ILLUMINATES TO A BLINDING LEVEL OF BRIGHTNESS WHEN THE REAR CAMERA VIEW IS DISPLAYED. THIS IS ESPECIALLY NOTICEABLE AT NIGHT AND IMPAIRS MY ABILITY TO SEE OUT OF MY WINDOWS. THERE IS NO ADJUSTMENT WITHIN THE RADIO SETTINGS TO FIX THIS ISSUE, AND THE ROTATING DIAL TO THE LEFT OF THE EXTERIOR LIGHTING KNOB WILL DO NOTHING TO DIM THE SCREEN WHEN IN REVERSE. DURING NORMAL OPERATION (NOT IN REVERSE), THE SCREEN IS ABLE TO DIM WITH THE ROTATING DIAL WHETHER PARKED OR DRIVING. I BELIEVE THIS IS A SOFTWARE ISSUE THAT IF NOT RESOLVED, COULD RESULT IN DETRIMENTAL IMPACTS TO DRIVING SAFETY, ESPECIALLY AT NIGHT. IF CHEVROLET/GM COULD IMPLEMENT AN UPDATE THAT WOULD ALLOW A SOFTWARE UPDATE TO PUT A "SOFT" BUTTON INTO THE SETTINGS MENU, I FEEL THAT OVERALL VISIBILITY WOULD BE IMPROVED GREATLY AND TEMPORARY NIGHT BLINDNESS WOULD BE A THING OF THE PAST. MY VEHICLE IS NOT THE ONLY TYPE OF GM VEHICLE AFFECTED WITH THIS ISSUE.
Additional Notes:
WHEN PUTTING THE VEHICLE INTO REVERSE FOR THE PURPOSE OF BACKING UP, THE RADIO SCREEN ILLUMINATES TO A BLINDING LEVEL OF BRIGHTNESS WHEN THE REAR CAMERA VIEW IS DISPLAYED. THIS IS ESPECIALLY NOTICEABLE AT NIGHT AND IMPAIRS MY ABILITY TO SEE OUT OF MY WINDOWS. THERE IS NO ADJUSTMENT WITHIN THE RADIO SETTINGS TO FIX THIS ISSUE, AND THE ROTATING DIAL TO THE LEFT OF THE EXTERIOR LIGHTING KNOB WILL DO NOTHING TO DIM THE SCREEN WHEN IN REVERSE. DURING NORMAL OPERATION (NOT IN REVERSE), THE SCREEN IS ABLE TO DIM WITH THE ROTATING DIAL WHETHER PARKED OR DRIVING. I BELIEVE THIS IS A SOFTWARE ISSUE THAT IF NOT RESOLVED, COULD RESULT IN DETRIMENTAL IMPACTS TO DRIVING SAFETY, ESPECIALLY AT NIGHT. IF CHEVROLET/GM COULD IMPLEMENT AN UPDATE THAT WOULD ALLOW A SOFTWARE UPDATE TO PUT A "SOFT" BUTTON INTO THE SETTINGS MENU, I FEEL THAT OVERALL VISIBILITY WOULD BE IMPROVED GREATLY AND TEMPORARY NIGHT BLINDNESS WOULD BE A THING OF THE PAST. MY VEHICLE IS NOT THE ONLY TYPE OF GM VEHICLE AFFECTED WITH THIS ISSUE.
Mfg Campaign: 11024544
Recall Date: Sep 19, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN COMING TO A STOP HEARING A CLUNK IN THE DRIVE TRAIN HAD SAME ISSUE WITH 2016 SILVERADO CHEVROLET REPLACED CONTROL MODULE AND CALIBRATED GEARS ON 2016 BUT WHEN I TOLD THEM ABOUT THE SAME ISSUE WITH THE 2017 I WAS TOLD THIS IS NORMAL SO WHY WOULD THEY WASTE TIME AND MONEY TRYING TO REPAIR AN ISSUE IN THEIR WORDS IS NOT AN ISSUE IS BEYOND ME, THIS NEEDS TO BE RECALL ITEM BEFROE MECHANICAL FAILURES RESUT IN INJURIES OR LOSS OF LIVES.
Corrective Action:
WHEN COMING TO A STOP HEARING A CLUNK IN THE DRIVE TRAIN HAD SAME ISSUE WITH 2016 SILVERADO CHEVROLET REPLACED CONTROL MODULE AND CALIBRATED GEARS ON 2016 BUT WHEN I TOLD THEM ABOUT THE SAME ISSUE WITH THE 2017 I WAS TOLD THIS IS NORMAL SO WHY WOULD THEY WASTE TIME AND MONEY TRYING TO REPAIR AN ISSUE IN THEIR WORDS IS NOT AN ISSUE IS BEYOND ME, THIS NEEDS TO BE RECALL ITEM BEFROE MECHANICAL FAILURES RESUT IN INJURIES OR LOSS OF LIVES.
Additional Notes:
WHEN COMING TO A STOP HEARING A CLUNK IN THE DRIVE TRAIN HAD SAME ISSUE WITH 2016 SILVERADO CHEVROLET REPLACED CONTROL MODULE AND CALIBRATED GEARS ON 2016 BUT WHEN I TOLD THEM ABOUT THE SAME ISSUE WITH THE 2017 I WAS TOLD THIS IS NORMAL SO WHY WOULD THEY WASTE TIME AND MONEY TRYING TO REPAIR AN ISSUE IN THEIR WORDS IS NOT AN ISSUE IS BEYOND ME, THIS NEEDS TO BE RECALL ITEM BEFROE MECHANICAL FAILURES RESUT IN INJURIES OR LOSS OF LIVES.
Mfg Campaign: 11022594
Recall Date: Sep 11, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ONLY STALLED WHEN THE TEMPERATURE WAS VERY HOT OUTSIDE. THE VEHICLE STALLED AT LEAST THREE TIMES PER MONTH SINCE BEING PURCHASED IN MARCH OF 2017. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ED BUZARTH CHEVROLET IN LAS VEGAS, NEVADA) FOUR TIMES. THE DEALER WAS AWARE OF THE FAILURE, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-324-272-3692. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,350.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ONLY STALLED WHEN THE TEMPERATURE WAS VERY HOT OUTSIDE. THE VEHICLE STALLED AT LEAST THREE TIMES PER MONTH SINCE BEING PURCHASED IN MARCH OF 2017. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ED BUZARTH CHEVROLET IN LAS VEGAS, NEVADA) FOUR TIMES. THE DEALER WAS AWARE OF THE FAILURE, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-324-272-3692. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,350.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ONLY STALLED WHEN THE TEMPERATURE WAS VERY HOT OUTSIDE. THE VEHICLE STALLED AT LEAST THREE TIMES PER MONTH SINCE BEING PURCHASED IN MARCH OF 2017. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ED BUZARTH CHEVROLET IN LAS VEGAS, NEVADA) FOUR TIMES. THE DEALER WAS AWARE OF THE FAILURE, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-324-272-3692. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,350.
Mfg Campaign: 11022309
Recall Date: Sep 8, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING WAS DANGEROUS. PULLED TO LEFT . TOOK TO DEALER WHERE PURCHASED. LOOKED AT IT. DID NOT SOLVE THE PROBLEM. HAD TRUCK 7 MONTHS. LESS THAN 300 MILES. DANGEROUS TO DRIVE. GOING DOWN ROAD, IT PULLS TO LEFT.
Corrective Action:
STEERING WAS DANGEROUS. PULLED TO LEFT . TOOK TO DEALER WHERE PURCHASED. LOOKED AT IT. DID NOT SOLVE THE PROBLEM. HAD TRUCK 7 MONTHS. LESS THAN 300 MILES. DANGEROUS TO DRIVE. GOING DOWN ROAD, IT PULLS TO LEFT.
Additional Notes:
STEERING WAS DANGEROUS. PULLED TO LEFT . TOOK TO DEALER WHERE PURCHASED. LOOKED AT IT. DID NOT SOLVE THE PROBLEM. HAD TRUCK 7 MONTHS. LESS THAN 300 MILES. DANGEROUS TO DRIVE. GOING DOWN ROAD, IT PULLS TO LEFT.
Mfg Campaign: 11021111
Recall Date: Sep 1, 2017
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LIGHT FOR THE BACKUP CAMERA IS EXTREMELY BRIGHT AND BLINDING AT NIGHT. IT BLOCKS UP YOUR VIEW OF THE CAMERA AND MUST BE COVERED WITH A TOWEL IN ORDER TO SEE WHEN BACKING AT NIGHT. I SPOKE WITH GENERAL MOTORS AND WAS TOLD THAT THERE IS NO FIX. THIS IS A SERIOUS SAFETY ISSUE WITH BACKING UP AT NIGHT.
Corrective Action:
THE LIGHT FOR THE BACKUP CAMERA IS EXTREMELY BRIGHT AND BLINDING AT NIGHT. IT BLOCKS UP YOUR VIEW OF THE CAMERA AND MUST BE COVERED WITH A TOWEL IN ORDER TO SEE WHEN BACKING AT NIGHT. I SPOKE WITH GENERAL MOTORS AND WAS TOLD THAT THERE IS NO FIX. THIS IS A SERIOUS SAFETY ISSUE WITH BACKING UP AT NIGHT.
Additional Notes:
THE LIGHT FOR THE BACKUP CAMERA IS EXTREMELY BRIGHT AND BLINDING AT NIGHT. IT BLOCKS UP YOUR VIEW OF THE CAMERA AND MUST BE COVERED WITH A TOWEL IN ORDER TO SEE WHEN BACKING AT NIGHT. I SPOKE WITH GENERAL MOTORS AND WAS TOLD THAT THERE IS NO FIX. THIS IS A SERIOUS SAFETY ISSUE WITH BACKING UP AT NIGHT.
Mfg Campaign: 11019433
Recall Date: Aug 24, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE BEEN DRIVING A 2017 CHEVROLET SILVERADO 1500 Z71 PICK-UP TRUCK SINCE FEBRUARY 2017. SINCE NEARLY DAY ONE, THE VEHICLE HAS EXPERIENCED VIBRATION AND WOBBLE LIKE SHAKING NOTICEABLE AT NORMAL HIGHWAY SPEEDS, BECOMING MORE NOTICEABLE ABOVE 60 MPH. AT CERTAIN INSTANCES THE VEHICLE BEGINS TO EXPERIENCE A MILD BOUNCING. THE VEHICLE HAS BEEN IN TO THE DEALERSHIP TO REPAIR THE PROBLEM FOUR TIMES OVER THE COURSE OF OWNERSHIP (APX. SIX MONTHS AT THE TIME OF THIS SUBMISSION) AND APPROXIMATELY 10,000 DRIVING MILES AND THE ISSUE STILL IS ONGOING. THE DEALER STATED THAT THEY ARE UNABLE TO REPAIR THE PROBLEM. THE DEALERSHIP HAD CALLED IN A FIELD ENGINEER TO HELP WITH THE ISSUE, TWICE, THEY AS WELL, UNABLE TO REPAIR THE PROBLEM. THE DEALERSHIP HAS REPLACED NUMEROUS TIRES, ROAD FORCE BALANCED WHEELS AND TIRES, REPLACED SUSPENSION BUSHINGS, STEERING GEAR BOX, STEERING BUSHINGS, UNMOUNTED THE BODY FROM THE CHASSIS AND UNBOLTED THE EXHAUST SYSTEM, REASSEMBLING IN A DIFFERENT PATTERN, REMOVED CALIPER CLIPS, AND MADE OTHER CHANGES. THE ISSUE STILL EXISTS. FOLLOWING THEIR ATTEMPT TO REPAIR THE ISSUE, THE VEHICLE NOW MAKES A CLUNK NOISE WHEN EXECUTING A TIGHT TURNING RADIUS AND DRIVING OVER A SMALL BUMP (SUCH AS A DRIVEWAY APRON). WHEN THE SHAKING / VIBRATION OCCURS, THE VEHICLE FEELS UNSTABLE AND FEELS AS IF THERE MAY BE A LOSS OF CONTROL.
Corrective Action:
I HAVE BEEN DRIVING A 2017 CHEVROLET SILVERADO 1500 Z71 PICK-UP TRUCK SINCE FEBRUARY 2017. SINCE NEARLY DAY ONE, THE VEHICLE HAS EXPERIENCED VIBRATION AND WOBBLE LIKE SHAKING NOTICEABLE AT NORMAL HIGHWAY SPEEDS, BECOMING MORE NOTICEABLE ABOVE 60 MPH. AT CERTAIN INSTANCES THE VEHICLE BEGINS TO EXPERIENCE A MILD BOUNCING. THE VEHICLE HAS BEEN IN TO THE DEALERSHIP TO REPAIR THE PROBLEM FOUR TIMES OVER THE COURSE OF OWNERSHIP (APX. SIX MONTHS AT THE TIME OF THIS SUBMISSION) AND APPROXIMATELY 10,000 DRIVING MILES AND THE ISSUE STILL IS ONGOING. THE DEALER STATED THAT THEY ARE UNABLE TO REPAIR THE PROBLEM. THE DEALERSHIP HAD CALLED IN A FIELD ENGINEER TO HELP WITH THE ISSUE, TWICE, THEY AS WELL, UNABLE TO REPAIR THE PROBLEM. THE DEALERSHIP HAS REPLACED NUMEROUS TIRES, ROAD FORCE BALANCED WHEELS AND TIRES, REPLACED SUSPENSION BUSHINGS, STEERING GEAR BOX, STEERING BUSHINGS, UNMOUNTED THE BODY FROM THE CHASSIS AND UNBOLTED THE EXHAUST SYSTEM, REASSEMBLING IN A DIFFERENT PATTERN, REMOVED CALIPER CLIPS, AND MADE OTHER CHANGES. THE ISSUE STILL EXISTS. FOLLOWING THEIR ATTEMPT TO REPAIR THE ISSUE, THE VEHICLE NOW MAKES A CLUNK NOISE WHEN EXECUTING A TIGHT TURNING RADIUS AND DRIVING OVER A SMALL BUMP (SUCH AS A DRIVEWAY APRON). WHEN THE SHAKING / VIBRATION OCCURS, THE VEHICLE FEELS UNSTABLE AND FEELS AS IF THERE MAY BE A LOSS OF CONTROL.
Additional Notes:
I HAVE BEEN DRIVING A 2017 CHEVROLET SILVERADO 1500 Z71 PICK-UP TRUCK SINCE FEBRUARY 2017. SINCE NEARLY DAY ONE, THE VEHICLE HAS EXPERIENCED VIBRATION AND WOBBLE LIKE SHAKING NOTICEABLE AT NORMAL HIGHWAY SPEEDS, BECOMING MORE NOTICEABLE ABOVE 60 MPH. AT CERTAIN INSTANCES THE VEHICLE BEGINS TO EXPERIENCE A MILD BOUNCING. THE VEHICLE HAS BEEN IN TO THE DEALERSHIP TO REPAIR THE PROBLEM FOUR TIMES OVER THE COURSE OF OWNERSHIP (APX. SIX MONTHS AT THE TIME OF THIS SUBMISSION) AND APPROXIMATELY 10,000 DRIVING MILES AND THE ISSUE STILL IS ONGOING. THE DEALER STATED THAT THEY ARE UNABLE TO REPAIR THE PROBLEM. THE DEALERSHIP HAD CALLED IN A FIELD ENGINEER TO HELP WITH THE ISSUE, TWICE, THEY AS WELL, UNABLE TO REPAIR THE PROBLEM. THE DEALERSHIP HAS REPLACED NUMEROUS TIRES, ROAD FORCE BALANCED WHEELS AND TIRES, REPLACED SUSPENSION BUSHINGS, STEERING GEAR BOX, STEERING BUSHINGS, UNMOUNTED THE BODY FROM THE CHASSIS AND UNBOLTED THE EXHAUST SYSTEM, REASSEMBLING IN A DIFFERENT PATTERN, REMOVED CALIPER CLIPS, AND MADE OTHER CHANGES. THE ISSUE STILL EXISTS. FOLLOWING THEIR ATTEMPT TO REPAIR THE ISSUE, THE VEHICLE NOW MAKES A CLUNK NOISE WHEN EXECUTING A TIGHT TURNING RADIUS AND DRIVING OVER A SMALL BUMP (SUCH AS A DRIVEWAY APRON). WHEN THE SHAKING / VIBRATION OCCURS, THE VEHICLE FEELS UNSTABLE AND FEELS AS IF THERE MAY BE A LOSS OF CONTROL.
Mfg Campaign: 11019100
Recall Date: Aug 23, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury