Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTIONS (HIGHWAY), BLUE TOOTH FUNCTION LOSSES CALLS OR HAS STATIC INTERFERENCE (CITY STREETS, STATIONARY AND HIGHWAY)
Corrective Action:
FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTIONS (HIGHWAY), BLUE TOOTH FUNCTION LOSSES CALLS OR HAS STATIC INTERFERENCE (CITY STREETS, STATIONARY AND HIGHWAY)
Additional Notes:
FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTIONS (HIGHWAY), BLUE TOOTH FUNCTION LOSSES CALLS OR HAS STATIC INTERFERENCE (CITY STREETS, STATIONARY AND HIGHWAY)
Mfg Campaign: 11103511
Recall Date: Jun 22, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTIONS (HIGHWAY), BLUE TOOTH FUNCTION LOSSES CALLS OR HAS STATIC INTERFERENCE (CITY STREETS, STATIONARY AND HIGHWAY)
Corrective Action:
FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTIONS (HIGHWAY), BLUE TOOTH FUNCTION LOSSES CALLS OR HAS STATIC INTERFERENCE (CITY STREETS, STATIONARY AND HIGHWAY)
Additional Notes:
FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTIONS (HIGHWAY), BLUE TOOTH FUNCTION LOSSES CALLS OR HAS STATIC INTERFERENCE (CITY STREETS, STATIONARY AND HIGHWAY)
Mfg Campaign: 11103511
Recall Date: Jun 22, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE LOWER CONTROL ARM FRACTURED, WHICH CAUSED THE FRONT PASSENGER WHEEL TO BECOME DETACHED. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BENNETT CHEVROLET IN EGG HARBOR TOWNSHIP, NEW JERSEY, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V256000 (SUSPENSION) A FEW DAYS AFTER THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,200.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE LOWER CONTROL ARM FRACTURED, WHICH CAUSED THE FRONT PASSENGER WHEEL TO BECOME DETACHED. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BENNETT CHEVROLET IN EGG HARBOR TOWNSHIP, NEW JERSEY, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V256000 (SUSPENSION) A FEW DAYS AFTER THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,200.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE LOWER CONTROL ARM FRACTURED, WHICH CAUSED THE FRONT PASSENGER WHEEL TO BECOME DETACHED. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BENNETT CHEVROLET IN EGG HARBOR TOWNSHIP, NEW JERSEY, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V256000 (SUSPENSION) A FEW DAYS AFTER THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,200.
Mfg Campaign: 11101147
Recall Date: Jun 11, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START, EVEN AFTER I UNLOCKED THE VEHICLE WITH MY KEY FOB, INSERTED THE KEY INTO THE IGNITION, AND ATTEMPTING TO START THE VEHICLE AND TURN OFF THE KEY. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START AND I SMELLED A STRONG ELECTRICAL BURNING SMELL. I THEN SAW BLUE/GREYISH SMOKE COMING FROM THE PASSENGER SIDE WHERE THE HOOD MEETS THE WINDSHIELD. I THEN GATHERED MY BELONGINGS FROM THE TRUCK AND WATCHED FROM A SAFE DISTANCE. AFTER THE SMOKE, THE TRUCK NO LONGER ATTEMPTED TO CRANK OR START ITSELF AND THE SMOKE WAS GONE WITHIN 5 MINUTES, ALTHOUGH THERE WERE SMALL INSTANCES OF SMOKE OVER THE NEXT 15 MINUTES. THE TRUCK WAS PUT ON A FLATBED TOW TRUCK FOR FURTHER DIAGNOSIS AT THE LOCAL CHEVROLET DEALERSHIP. INITIAL DIAGNOSIS INDICATED THAT THE "STARTER HAD CONSUMED ITSELF" AND WAS THE CAUSE OF THE SMOKE I SAW, BUT NO FURTHER INFORMATION WAS AVAILABLE. IT WAS QUITE SCARY TO HAVE A TRUCK ATTEMPT TO START ITSELF WITH A SMALL ELECTRICAL SHORT/FIRE AS A RESULT WITHOUT A KEY BEING NEEDED.
Corrective Action:
VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START, EVEN AFTER I UNLOCKED THE VEHICLE WITH MY KEY FOB, INSERTED THE KEY INTO THE IGNITION, AND ATTEMPTING TO START THE VEHICLE AND TURN OFF THE KEY. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START AND I SMELLED A STRONG ELECTRICAL BURNING SMELL. I THEN SAW BLUE/GREYISH SMOKE COMING FROM THE PASSENGER SIDE WHERE THE HOOD MEETS THE WINDSHIELD. I THEN GATHERED MY BELONGINGS FROM THE TRUCK AND WATCHED FROM A SAFE DISTANCE. AFTER THE SMOKE, THE TRUCK NO LONGER ATTEMPTED TO CRANK OR START ITSELF AND THE SMOKE WAS GONE WITHIN 5 MINUTES, ALTHOUGH THERE WERE SMALL INSTANCES OF SMOKE OVER THE NEXT 15 MINUTES. THE TRUCK WAS PUT ON A FLATBED TOW TRUCK FOR FURTHER DIAGNOSIS AT THE LOCAL CHEVROLET DEALERSHIP. INITIAL DIAGNOSIS INDICATED THAT THE "STARTER HAD CONSUMED ITSELF" AND WAS THE CAUSE OF THE SMOKE I SAW, BUT NO FURTHER INFORMATION WAS AVAILABLE. IT WAS QUITE SCARY TO HAVE A TRUCK ATTEMPT TO START ITSELF WITH A SMALL ELECTRICAL SHORT/FIRE AS A RESULT WITHOUT A KEY BEING NEEDED.
Additional Notes:
VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START, EVEN AFTER I UNLOCKED THE VEHICLE WITH MY KEY FOB, INSERTED THE KEY INTO THE IGNITION, AND ATTEMPTING TO START THE VEHICLE AND TURN OFF THE KEY. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START AND I SMELLED A STRONG ELECTRICAL BURNING SMELL. I THEN SAW BLUE/GREYISH SMOKE COMING FROM THE PASSENGER SIDE WHERE THE HOOD MEETS THE WINDSHIELD. I THEN GATHERED MY BELONGINGS FROM THE TRUCK AND WATCHED FROM A SAFE DISTANCE. AFTER THE SMOKE, THE TRUCK NO LONGER ATTEMPTED TO CRANK OR START ITSELF AND THE SMOKE WAS GONE WITHIN 5 MINUTES, ALTHOUGH THERE WERE SMALL INSTANCES OF SMOKE OVER THE NEXT 15 MINUTES. THE TRUCK WAS PUT ON A FLATBED TOW TRUCK FOR FURTHER DIAGNOSIS AT THE LOCAL CHEVROLET DEALERSHIP. INITIAL DIAGNOSIS INDICATED THAT THE "STARTER HAD CONSUMED ITSELF" AND WAS THE CAUSE OF THE SMOKE I SAW, BUT NO FURTHER INFORMATION WAS AVAILABLE. IT WAS QUITE SCARY TO HAVE A TRUCK ATTEMPT TO START ITSELF WITH A SMALL ELECTRICAL SHORT/FIRE AS A RESULT WITHOUT A KEY BEING NEEDED.
Mfg Campaign: 11098363
Recall Date: May 28, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START, EVEN AFTER I UNLOCKED THE VEHICLE WITH MY KEY FOB, INSERTED THE KEY INTO THE IGNITION, AND ATTEMPTING TO START THE VEHICLE AND TURN OFF THE KEY. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START AND I SMELLED A STRONG ELECTRICAL BURNING SMELL. I THEN SAW BLUE/GREYISH SMOKE COMING FROM THE PASSENGER SIDE WHERE THE HOOD MEETS THE WINDSHIELD. I THEN GATHERED MY BELONGINGS FROM THE TRUCK AND WATCHED FROM A SAFE DISTANCE. AFTER THE SMOKE, THE TRUCK NO LONGER ATTEMPTED TO CRANK OR START ITSELF AND THE SMOKE WAS GONE WITHIN 5 MINUTES, ALTHOUGH THERE WERE SMALL INSTANCES OF SMOKE OVER THE NEXT 15 MINUTES. THE TRUCK WAS PUT ON A FLATBED TOW TRUCK FOR FURTHER DIAGNOSIS AT THE LOCAL CHEVROLET DEALERSHIP. INITIAL DIAGNOSIS INDICATED THAT THE "STARTER HAD CONSUMED ITSELF" AND WAS THE CAUSE OF THE SMOKE I SAW, BUT NO FURTHER INFORMATION WAS AVAILABLE. IT WAS QUITE SCARY TO HAVE A TRUCK ATTEMPT TO START ITSELF WITH A SMALL ELECTRICAL SHORT/FIRE AS A RESULT WITHOUT A KEY BEING NEEDED.
Corrective Action:
VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START, EVEN AFTER I UNLOCKED THE VEHICLE WITH MY KEY FOB, INSERTED THE KEY INTO THE IGNITION, AND ATTEMPTING TO START THE VEHICLE AND TURN OFF THE KEY. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START AND I SMELLED A STRONG ELECTRICAL BURNING SMELL. I THEN SAW BLUE/GREYISH SMOKE COMING FROM THE PASSENGER SIDE WHERE THE HOOD MEETS THE WINDSHIELD. I THEN GATHERED MY BELONGINGS FROM THE TRUCK AND WATCHED FROM A SAFE DISTANCE. AFTER THE SMOKE, THE TRUCK NO LONGER ATTEMPTED TO CRANK OR START ITSELF AND THE SMOKE WAS GONE WITHIN 5 MINUTES, ALTHOUGH THERE WERE SMALL INSTANCES OF SMOKE OVER THE NEXT 15 MINUTES. THE TRUCK WAS PUT ON A FLATBED TOW TRUCK FOR FURTHER DIAGNOSIS AT THE LOCAL CHEVROLET DEALERSHIP. INITIAL DIAGNOSIS INDICATED THAT THE "STARTER HAD CONSUMED ITSELF" AND WAS THE CAUSE OF THE SMOKE I SAW, BUT NO FURTHER INFORMATION WAS AVAILABLE. IT WAS QUITE SCARY TO HAVE A TRUCK ATTEMPT TO START ITSELF WITH A SMALL ELECTRICAL SHORT/FIRE AS A RESULT WITHOUT A KEY BEING NEEDED.
Additional Notes:
VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START, EVEN AFTER I UNLOCKED THE VEHICLE WITH MY KEY FOB, INSERTED THE KEY INTO THE IGNITION, AND ATTEMPTING TO START THE VEHICLE AND TURN OFF THE KEY. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START AND I SMELLED A STRONG ELECTRICAL BURNING SMELL. I THEN SAW BLUE/GREYISH SMOKE COMING FROM THE PASSENGER SIDE WHERE THE HOOD MEETS THE WINDSHIELD. I THEN GATHERED MY BELONGINGS FROM THE TRUCK AND WATCHED FROM A SAFE DISTANCE. AFTER THE SMOKE, THE TRUCK NO LONGER ATTEMPTED TO CRANK OR START ITSELF AND THE SMOKE WAS GONE WITHIN 5 MINUTES, ALTHOUGH THERE WERE SMALL INSTANCES OF SMOKE OVER THE NEXT 15 MINUTES. THE TRUCK WAS PUT ON A FLATBED TOW TRUCK FOR FURTHER DIAGNOSIS AT THE LOCAL CHEVROLET DEALERSHIP. INITIAL DIAGNOSIS INDICATED THAT THE "STARTER HAD CONSUMED ITSELF" AND WAS THE CAUSE OF THE SMOKE I SAW, BUT NO FURTHER INFORMATION WAS AVAILABLE. IT WAS QUITE SCARY TO HAVE A TRUCK ATTEMPT TO START ITSELF WITH A SMALL ELECTRICAL SHORT/FIRE AS A RESULT WITHOUT A KEY BEING NEEDED.
Mfg Campaign: 11098363
Recall Date: May 28, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION ABRUPTLY SHIFTING. FEEL LIKE THE TRUCK IS BEING HIT BY ANOTHER VEHICLE. I DON'T KNOW WHEN IT'S GONNA DO IT BUT WHEN IT DOES, ITS SCARY. THE OTHER DAY WHILE TRYING TO BACK UP INTO MY DRIVE WAY, THE WOULD NOT MOVE WHEN I PUSHED ON THE PEDAL. THEN ON IT'S OWN, THE TRUCK BURNED RUBBER BACKWARDS WHEN I TOOK MY FOOT OFF OF THE GAS PEDAL. I ALMOST DROVE INTO MY GARAGE! THIS TRUCK IS NOT SAFE AND NEEDS TO BE REMOVED FROM SERVICE! THIS IS AN ONGOING PROBLEM THAT YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN DURING YOU DRIVE.
Corrective Action:
TRANSMISSION ABRUPTLY SHIFTING. FEEL LIKE THE TRUCK IS BEING HIT BY ANOTHER VEHICLE. I DON'T KNOW WHEN IT'S GONNA DO IT BUT WHEN IT DOES, ITS SCARY. THE OTHER DAY WHILE TRYING TO BACK UP INTO MY DRIVE WAY, THE WOULD NOT MOVE WHEN I PUSHED ON THE PEDAL. THEN ON IT'S OWN, THE TRUCK BURNED RUBBER BACKWARDS WHEN I TOOK MY FOOT OFF OF THE GAS PEDAL. I ALMOST DROVE INTO MY GARAGE! THIS TRUCK IS NOT SAFE AND NEEDS TO BE REMOVED FROM SERVICE! THIS IS AN ONGOING PROBLEM THAT YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN DURING YOU DRIVE.
Additional Notes:
TRANSMISSION ABRUPTLY SHIFTING. FEEL LIKE THE TRUCK IS BEING HIT BY ANOTHER VEHICLE. I DON'T KNOW WHEN IT'S GONNA DO IT BUT WHEN IT DOES, ITS SCARY. THE OTHER DAY WHILE TRYING TO BACK UP INTO MY DRIVE WAY, THE WOULD NOT MOVE WHEN I PUSHED ON THE PEDAL. THEN ON IT'S OWN, THE TRUCK BURNED RUBBER BACKWARDS WHEN I TOOK MY FOOT OFF OF THE GAS PEDAL. I ALMOST DROVE INTO MY GARAGE! THIS TRUCK IS NOT SAFE AND NEEDS TO BE REMOVED FROM SERVICE! THIS IS AN ONGOING PROBLEM THAT YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN DURING YOU DRIVE.
Mfg Campaign: 11092766
Recall Date: May 9, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AT NIGHT WHEN SHIFT CAR INTO REVERSE THE CAMERA DISPLAY IN THE DASH IS SO BRIGHT IT BLINDS THE DRIVER, AND THERE IS NO ADJUSTMENT
Corrective Action:
AT NIGHT WHEN SHIFT CAR INTO REVERSE THE CAMERA DISPLAY IN THE DASH IS SO BRIGHT IT BLINDS THE DRIVER, AND THERE IS NO ADJUSTMENT
Additional Notes:
AT NIGHT WHEN SHIFT CAR INTO REVERSE THE CAMERA DISPLAY IN THE DASH IS SO BRIGHT IT BLINDS THE DRIVER, AND THERE IS NO ADJUSTMENT
Mfg Campaign: 11089728
Recall Date: Apr 23, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS ARE NOT VERY GOOD AT ALL. I HAVE ADJUSTED THEM AND THEN OTHER DRIVERS BRIGHT LIGHT ME. I'VE TRIED EVERYTHING TO BE ABLE TO SEE BETTER AT NIGHT BUT NOTHING HAS WORKED FOR ME.
Corrective Action:
HEADLIGHTS ARE NOT VERY GOOD AT ALL. I HAVE ADJUSTED THEM AND THEN OTHER DRIVERS BRIGHT LIGHT ME. I'VE TRIED EVERYTHING TO BE ABLE TO SEE BETTER AT NIGHT BUT NOTHING HAS WORKED FOR ME.
Additional Notes:
HEADLIGHTS ARE NOT VERY GOOD AT ALL. I HAVE ADJUSTED THEM AND THEN OTHER DRIVERS BRIGHT LIGHT ME. I'VE TRIED EVERYTHING TO BE ABLE TO SEE BETTER AT NIGHT BUT NOTHING HAS WORKED FOR ME.
Mfg Campaign: 11089217
Recall Date: Apr 21, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO START THE VEHICLE WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE REMOTE KEY WAS USED TO RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WACO (1625 N VALLEY MILLS DR. #1, WACO, TX 76710), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,476.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO START THE VEHICLE WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE REMOTE KEY WAS USED TO RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WACO (1625 N VALLEY MILLS DR. #1, WACO, TX 76710), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,476.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO START THE VEHICLE WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE REMOTE KEY WAS USED TO RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WACO (1625 N VALLEY MILLS DR. #1, WACO, TX 76710), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,476.
Mfg Campaign: 11088861
Recall Date: Apr 18, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES FAILED WHEN DRIVING SLOWLY IN BOTH FORWARD AND REVERSE. THIS OCCURRED FOLLOWING A PERIOD OF EXTENSIVE HIGHWAY DRIVING. BRAKE PEDAL WAS EXTREMELY HARD TO PUSH AND RESULTED IN NO BRAKING OF VEHICLE. NO TRAILER TOWING WAS INVOLVED.
Corrective Action:
BRAKES FAILED WHEN DRIVING SLOWLY IN BOTH FORWARD AND REVERSE. THIS OCCURRED FOLLOWING A PERIOD OF EXTENSIVE HIGHWAY DRIVING. BRAKE PEDAL WAS EXTREMELY HARD TO PUSH AND RESULTED IN NO BRAKING OF VEHICLE. NO TRAILER TOWING WAS INVOLVED.
Additional Notes:
BRAKES FAILED WHEN DRIVING SLOWLY IN BOTH FORWARD AND REVERSE. THIS OCCURRED FOLLOWING A PERIOD OF EXTENSIVE HIGHWAY DRIVING. BRAKE PEDAL WAS EXTREMELY HARD TO PUSH AND RESULTED IN NO BRAKING OF VEHICLE. NO TRAILER TOWING WAS INVOLVED.
Mfg Campaign: 11084537
Recall Date: Apr 11, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2017 SILVERADO PAINT CHIPPING REALLY EASY AROUND WHEEL WELLS. I HAVE 8000 MILES ON THE TRUCK AND PROBABLY HAVE AROUND 50 OR MORE CHIPS DOWN TO THE PRIMER. CONTACTED CHEVROLET THEY WILL NOT WARRANTY PAINT CHIPS. I HAVE OWNED A 1999, 2007 AND 2013 CHEVROLET SILVERADO AND NEVER HAD THIS ISSUE. I HAVE ALSO TAKEN NOTICE TO OTHER TRUCKS YEARS 2014 TO 2018 HAVING SAME ISSUES SOME HAVE NO PAINT LEFT AT ALL VEHICLE MAYBE GET DRIVEN ON GRAVEL ABOUT 500 MILES A YEAR REALLY DISAPPOINTED IN THE PAINT QUALITY.
Corrective Action:
2017 SILVERADO PAINT CHIPPING REALLY EASY AROUND WHEEL WELLS. I HAVE 8000 MILES ON THE TRUCK AND PROBABLY HAVE AROUND 50 OR MORE CHIPS DOWN TO THE PRIMER. CONTACTED CHEVROLET THEY WILL NOT WARRANTY PAINT CHIPS. I HAVE OWNED A 1999, 2007 AND 2013 CHEVROLET SILVERADO AND NEVER HAD THIS ISSUE. I HAVE ALSO TAKEN NOTICE TO OTHER TRUCKS YEARS 2014 TO 2018 HAVING SAME ISSUES SOME HAVE NO PAINT LEFT AT ALL VEHICLE MAYBE GET DRIVEN ON GRAVEL ABOUT 500 MILES A YEAR REALLY DISAPPOINTED IN THE PAINT QUALITY.
Additional Notes:
2017 SILVERADO PAINT CHIPPING REALLY EASY AROUND WHEEL WELLS. I HAVE 8000 MILES ON THE TRUCK AND PROBABLY HAVE AROUND 50 OR MORE CHIPS DOWN TO THE PRIMER. CONTACTED CHEVROLET THEY WILL NOT WARRANTY PAINT CHIPS. I HAVE OWNED A 1999, 2007 AND 2013 CHEVROLET SILVERADO AND NEVER HAD THIS ISSUE. I HAVE ALSO TAKEN NOTICE TO OTHER TRUCKS YEARS 2014 TO 2018 HAVING SAME ISSUES SOME HAVE NO PAINT LEFT AT ALL VEHICLE MAYBE GET DRIVEN ON GRAVEL ABOUT 500 MILES A YEAR REALLY DISAPPOINTED IN THE PAINT QUALITY.
Mfg Campaign: 11081084
Recall Date: Mar 23, 2018
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WASHER PUMP BURNT, DEALER REPLACED WASHER BOTTLE & WASHER PUMP. PURCHASED DEC 2016, LAST 6 MONTHS LIVED IN ARIZONA. DIDN'T USE. TRIED USING MAR 20TH, WASHER DIDN'T WORK. NUMEROUS 2016-2017 COMPLAINTS ON LINE REGARDING THIS. DEALER REPAIR REPRESENTATIVE SAID MOTOR BURNT UP; HAD TO BE REPLACED. APPEARS WIRING CAUSED MOTOR TO BURN UP PER PRIOR CUSTOMER COMPLAINTS. YOUR SYSTEM WILL NOT ALLOW PDFS TO BE ATTACHED. CALL ME AND I'LL EMAIL THEM TO YOU!!!!!!!!!
Corrective Action:
WASHER PUMP BURNT, DEALER REPLACED WASHER BOTTLE & WASHER PUMP. PURCHASED DEC 2016, LAST 6 MONTHS LIVED IN ARIZONA. DIDN'T USE. TRIED USING MAR 20TH, WASHER DIDN'T WORK. NUMEROUS 2016-2017 COMPLAINTS ON LINE REGARDING THIS. DEALER REPAIR REPRESENTATIVE SAID MOTOR BURNT UP; HAD TO BE REPLACED. APPEARS WIRING CAUSED MOTOR TO BURN UP PER PRIOR CUSTOMER COMPLAINTS. YOUR SYSTEM WILL NOT ALLOW PDFS TO BE ATTACHED. CALL ME AND I'LL EMAIL THEM TO YOU!!!!!!!!!
Additional Notes:
WASHER PUMP BURNT, DEALER REPLACED WASHER BOTTLE & WASHER PUMP. PURCHASED DEC 2016, LAST 6 MONTHS LIVED IN ARIZONA. DIDN'T USE. TRIED USING MAR 20TH, WASHER DIDN'T WORK. NUMEROUS 2016-2017 COMPLAINTS ON LINE REGARDING THIS. DEALER REPAIR REPRESENTATIVE SAID MOTOR BURNT UP; HAD TO BE REPLACED. APPEARS WIRING CAUSED MOTOR TO BURN UP PER PRIOR CUSTOMER COMPLAINTS. YOUR SYSTEM WILL NOT ALLOW PDFS TO BE ATTACHED. CALL ME AND I'LL EMAIL THEM TO YOU!!!!!!!!!
Mfg Campaign: 11081123
Recall Date: Mar 23, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED MY 17 CHEVROLET SILVERADO 1500 ON 11/28/17 AND RETURNED IT TO THE DEALERSHIP ON 12/1/17. THIS WAS DUE TO A SEVERE SHUDDERING & SHIFTING IN THE TRANSMISSION & SEVERE SHAKE IN THE FRONT END AT 70-90MPH. THEY BALANCED & ROTATED THE TIRES, SAYING THE ISSUE WAS FIXED, I PICKED THE VEHICLE BACK UP ON 12/4/17 BUT THE ISSUE WAS NOT FIXED & AN ELECTRICAL ISSUE HAD ALSO OCCURRED. I TOOK THE VEHICLE BACK ON 12/7/18 WITH THE SAME COMPLAINTS REGARDING THE TRANSMISSION & SHAKING IN THE FRONT END, AS WELL AS THE ELECTRICAL ISSUE. THE PROBLEM ELECTRICALLY WAS WHILE SITTING AT A STOPLIGHT THE BRIGHT LIGHTS FLASHED & THE RADIO/NAVIGATION SCREEN WENT BLANK. THE DEALERSHIP CALLED ME ON 12/8/17, TOLD ME THEY HAD BEEN UNABLE TO DUPLICATE THE ISSUES, FINDING NOTHING WRONG. I LEFT IT OVER THE WEEKEND, WENT IN MONDAY MORNING & SPOKE TO THE SERVICE MANAGER DIRECTLY. HE TOLD ME HE HAD PURCHASED THE SAME VEHICLE WITH THE SAME TRANSMISSION ISSUES. SAID THERE WAS A POSSIBLE FIX BY EXCHANGING THE TRANSMISSION FLUID & THEY WOULD USE A NEW MACHINE PICO TO CHECK IT OUT. THEY HAD TO REPLACE THE TORQUE CONVERTER DUE TO MALFUNCTIONING & PERFORM A PROGRAMMING MODULE UPDATE ON RADIO, I PICKED IT UP ON 12/22/17, ISSUE WITH THE TRANSMISSION WAS STILL NOT RESOLVED. I TOOK IT TO A DIFFERENT DEALERSHIP FOR TRANSMISSION SHUDDER, SHIFT & SHAKE ISSUE MOST NOTICEABLE AT 70-90MPH, & RADIO ISSUE. THEY WERE ADVISED TO PERFORM A MODULE UPDATE ON THE TRANSMISSION & GIVEN 2 OPTIONS ON THE RADIO, THEY CHOSE TO REPLACE THE SCREEN. I TOOK IT BACK TO THAT SAME DEALERSHIP, MODULE UPDATE MADE TRANSMISSION/FRONT END ISSUE WORSE, ESPECIALLY COMING OUT OF A CURVE. THEY'VE REPLACED MY 2 BACK TIRES SAID THEY WERE BAD & SHOULD FIX THE SHAKING ISSUE IN THE FRONT END. UNABLE TO DUPLICATE TRANSMISSION ISSUES THUS THEY CANNOT REPAIR IT. OWNERS WITH THE SAME ISSUES ARE BEING TOLD GM KNOWS BUT CAN'T FIX TRANSMISSION ISSUE.
Corrective Action:
PURCHASED MY 17 CHEVROLET SILVERADO 1500 ON 11/28/17 AND RETURNED IT TO THE DEALERSHIP ON 12/1/17. THIS WAS DUE TO A SEVERE SHUDDERING & SHIFTING IN THE TRANSMISSION & SEVERE SHAKE IN THE FRONT END AT 70-90MPH. THEY BALANCED & ROTATED THE TIRES, SAYING THE ISSUE WAS FIXED, I PICKED THE VEHICLE BACK UP ON 12/4/17 BUT THE ISSUE WAS NOT FIXED & AN ELECTRICAL ISSUE HAD ALSO OCCURRED. I TOOK THE VEHICLE BACK ON 12/7/18 WITH THE SAME COMPLAINTS REGARDING THE TRANSMISSION & SHAKING IN THE FRONT END, AS WELL AS THE ELECTRICAL ISSUE. THE PROBLEM ELECTRICALLY WAS WHILE SITTING AT A STOPLIGHT THE BRIGHT LIGHTS FLASHED & THE RADIO/NAVIGATION SCREEN WENT BLANK. THE DEALERSHIP CALLED ME ON 12/8/17, TOLD ME THEY HAD BEEN UNABLE TO DUPLICATE THE ISSUES, FINDING NOTHING WRONG. I LEFT IT OVER THE WEEKEND, WENT IN MONDAY MORNING & SPOKE TO THE SERVICE MANAGER DIRECTLY. HE TOLD ME HE HAD PURCHASED THE SAME VEHICLE WITH THE SAME TRANSMISSION ISSUES. SAID THERE WAS A POSSIBLE FIX BY EXCHANGING THE TRANSMISSION FLUID & THEY WOULD USE A NEW MACHINE PICO TO CHECK IT OUT. THEY HAD TO REPLACE THE TORQUE CONVERTER DUE TO MALFUNCTIONING & PERFORM A PROGRAMMING MODULE UPDATE ON RADIO, I PICKED IT UP ON 12/22/17, ISSUE WITH THE TRANSMISSION WAS STILL NOT RESOLVED. I TOOK IT TO A DIFFERENT DEALERSHIP FOR TRANSMISSION SHUDDER, SHIFT & SHAKE ISSUE MOST NOTICEABLE AT 70-90MPH, & RADIO ISSUE. THEY WERE ADVISED TO PERFORM A MODULE UPDATE ON THE TRANSMISSION & GIVEN 2 OPTIONS ON THE RADIO, THEY CHOSE TO REPLACE THE SCREEN. I TOOK IT BACK TO THAT SAME DEALERSHIP, MODULE UPDATE MADE TRANSMISSION/FRONT END ISSUE WORSE, ESPECIALLY COMING OUT OF A CURVE. THEY'VE REPLACED MY 2 BACK TIRES SAID THEY WERE BAD & SHOULD FIX THE SHAKING ISSUE IN THE FRONT END. UNABLE TO DUPLICATE TRANSMISSION ISSUES THUS THEY CANNOT REPAIR IT. OWNERS WITH THE SAME ISSUES ARE BEING TOLD GM KNOWS BUT CAN'T FIX TRANSMISSION ISSUE.
Additional Notes:
PURCHASED MY 17 CHEVROLET SILVERADO 1500 ON 11/28/17 AND RETURNED IT TO THE DEALERSHIP ON 12/1/17. THIS WAS DUE TO A SEVERE SHUDDERING & SHIFTING IN THE TRANSMISSION & SEVERE SHAKE IN THE FRONT END AT 70-90MPH. THEY BALANCED & ROTATED THE TIRES, SAYING THE ISSUE WAS FIXED, I PICKED THE VEHICLE BACK UP ON 12/4/17 BUT THE ISSUE WAS NOT FIXED & AN ELECTRICAL ISSUE HAD ALSO OCCURRED. I TOOK THE VEHICLE BACK ON 12/7/18 WITH THE SAME COMPLAINTS REGARDING THE TRANSMISSION & SHAKING IN THE FRONT END, AS WELL AS THE ELECTRICAL ISSUE. THE PROBLEM ELECTRICALLY WAS WHILE SITTING AT A STOPLIGHT THE BRIGHT LIGHTS FLASHED & THE RADIO/NAVIGATION SCREEN WENT BLANK. THE DEALERSHIP CALLED ME ON 12/8/17, TOLD ME THEY HAD BEEN UNABLE TO DUPLICATE THE ISSUES, FINDING NOTHING WRONG. I LEFT IT OVER THE WEEKEND, WENT IN MONDAY MORNING & SPOKE TO THE SERVICE MANAGER DIRECTLY. HE TOLD ME HE HAD PURCHASED THE SAME VEHICLE WITH THE SAME TRANSMISSION ISSUES. SAID THERE WAS A POSSIBLE FIX BY EXCHANGING THE TRANSMISSION FLUID & THEY WOULD USE A NEW MACHINE PICO TO CHECK IT OUT. THEY HAD TO REPLACE THE TORQUE CONVERTER DUE TO MALFUNCTIONING & PERFORM A PROGRAMMING MODULE UPDATE ON RADIO, I PICKED IT UP ON 12/22/17, ISSUE WITH THE TRANSMISSION WAS STILL NOT RESOLVED. I TOOK IT TO A DIFFERENT DEALERSHIP FOR TRANSMISSION SHUDDER, SHIFT & SHAKE ISSUE MOST NOTICEABLE AT 70-90MPH, & RADIO ISSUE. THEY WERE ADVISED TO PERFORM A MODULE UPDATE ON THE TRANSMISSION & GIVEN 2 OPTIONS ON THE RADIO, THEY CHOSE TO REPLACE THE SCREEN. I TOOK IT BACK TO THAT SAME DEALERSHIP, MODULE UPDATE MADE TRANSMISSION/FRONT END ISSUE WORSE, ESPECIALLY COMING OUT OF A CURVE. THEY'VE REPLACED MY 2 BACK TIRES SAID THEY WERE BAD & SHOULD FIX THE SHAKING ISSUE IN THE FRONT END. UNABLE TO DUPLICATE TRANSMISSION ISSUES THUS THEY CANNOT REPAIR IT. OWNERS WITH THE SAME ISSUES ARE BEING TOLD GM KNOWS BUT CAN'T FIX TRANSMISSION ISSUE.
Mfg Campaign: 11080897
Recall Date: Mar 22, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED MY 17 CHEVROLET SILVERADO 1500 ON 11/28/17 AND RETURNED IT TO THE DEALERSHIP ON 12/1/17. THIS WAS DUE TO A SEVERE SHUDDERING & SHIFTING IN THE TRANSMISSION & SEVERE SHAKE IN THE FRONT END AT 70-90MPH. THEY BALANCED & ROTATED THE TIRES, SAYING THE ISSUE WAS FIXED, I PICKED THE VEHICLE BACK UP ON 12/4/17 BUT THE ISSUE WAS NOT FIXED & AN ELECTRICAL ISSUE HAD ALSO OCCURRED. I TOOK THE VEHICLE BACK ON 12/7/18 WITH THE SAME COMPLAINTS REGARDING THE TRANSMISSION & SHAKING IN THE FRONT END, AS WELL AS THE ELECTRICAL ISSUE. THE PROBLEM ELECTRICALLY WAS WHILE SITTING AT A STOPLIGHT THE BRIGHT LIGHTS FLASHED & THE RADIO/NAVIGATION SCREEN WENT BLANK. THE DEALERSHIP CALLED ME ON 12/8/17, TOLD ME THEY HAD BEEN UNABLE TO DUPLICATE THE ISSUES, FINDING NOTHING WRONG. I LEFT IT OVER THE WEEKEND, WENT IN MONDAY MORNING & SPOKE TO THE SERVICE MANAGER DIRECTLY. HE TOLD ME HE HAD PURCHASED THE SAME VEHICLE WITH THE SAME TRANSMISSION ISSUES. SAID THERE WAS A POSSIBLE FIX BY EXCHANGING THE TRANSMISSION FLUID & THEY WOULD USE A NEW MACHINE PICO TO CHECK IT OUT. THEY HAD TO REPLACE THE TORQUE CONVERTER DUE TO MALFUNCTIONING & PERFORM A PROGRAMMING MODULE UPDATE ON RADIO, I PICKED IT UP ON 12/22/17, ISSUE WITH THE TRANSMISSION WAS STILL NOT RESOLVED. I TOOK IT TO A DIFFERENT DEALERSHIP FOR TRANSMISSION SHUDDER, SHIFT & SHAKE ISSUE MOST NOTICEABLE AT 70-90MPH, & RADIO ISSUE. THEY WERE ADVISED TO PERFORM A MODULE UPDATE ON THE TRANSMISSION & GIVEN 2 OPTIONS ON THE RADIO, THEY CHOSE TO REPLACE THE SCREEN. I TOOK IT BACK TO THAT SAME DEALERSHIP, MODULE UPDATE MADE TRANSMISSION/FRONT END ISSUE WORSE, ESPECIALLY COMING OUT OF A CURVE. THEY'VE REPLACED MY 2 BACK TIRES SAID THEY WERE BAD & SHOULD FIX THE SHAKING ISSUE IN THE FRONT END. UNABLE TO DUPLICATE TRANSMISSION ISSUES THUS THEY CANNOT REPAIR IT. OWNERS WITH THE SAME ISSUES ARE BEING TOLD GM KNOWS BUT CAN'T FIX TRANSMISSION ISSUE.
Corrective Action:
PURCHASED MY 17 CHEVROLET SILVERADO 1500 ON 11/28/17 AND RETURNED IT TO THE DEALERSHIP ON 12/1/17. THIS WAS DUE TO A SEVERE SHUDDERING & SHIFTING IN THE TRANSMISSION & SEVERE SHAKE IN THE FRONT END AT 70-90MPH. THEY BALANCED & ROTATED THE TIRES, SAYING THE ISSUE WAS FIXED, I PICKED THE VEHICLE BACK UP ON 12/4/17 BUT THE ISSUE WAS NOT FIXED & AN ELECTRICAL ISSUE HAD ALSO OCCURRED. I TOOK THE VEHICLE BACK ON 12/7/18 WITH THE SAME COMPLAINTS REGARDING THE TRANSMISSION & SHAKING IN THE FRONT END, AS WELL AS THE ELECTRICAL ISSUE. THE PROBLEM ELECTRICALLY WAS WHILE SITTING AT A STOPLIGHT THE BRIGHT LIGHTS FLASHED & THE RADIO/NAVIGATION SCREEN WENT BLANK. THE DEALERSHIP CALLED ME ON 12/8/17, TOLD ME THEY HAD BEEN UNABLE TO DUPLICATE THE ISSUES, FINDING NOTHING WRONG. I LEFT IT OVER THE WEEKEND, WENT IN MONDAY MORNING & SPOKE TO THE SERVICE MANAGER DIRECTLY. HE TOLD ME HE HAD PURCHASED THE SAME VEHICLE WITH THE SAME TRANSMISSION ISSUES. SAID THERE WAS A POSSIBLE FIX BY EXCHANGING THE TRANSMISSION FLUID & THEY WOULD USE A NEW MACHINE PICO TO CHECK IT OUT. THEY HAD TO REPLACE THE TORQUE CONVERTER DUE TO MALFUNCTIONING & PERFORM A PROGRAMMING MODULE UPDATE ON RADIO, I PICKED IT UP ON 12/22/17, ISSUE WITH THE TRANSMISSION WAS STILL NOT RESOLVED. I TOOK IT TO A DIFFERENT DEALERSHIP FOR TRANSMISSION SHUDDER, SHIFT & SHAKE ISSUE MOST NOTICEABLE AT 70-90MPH, & RADIO ISSUE. THEY WERE ADVISED TO PERFORM A MODULE UPDATE ON THE TRANSMISSION & GIVEN 2 OPTIONS ON THE RADIO, THEY CHOSE TO REPLACE THE SCREEN. I TOOK IT BACK TO THAT SAME DEALERSHIP, MODULE UPDATE MADE TRANSMISSION/FRONT END ISSUE WORSE, ESPECIALLY COMING OUT OF A CURVE. THEY'VE REPLACED MY 2 BACK TIRES SAID THEY WERE BAD & SHOULD FIX THE SHAKING ISSUE IN THE FRONT END. UNABLE TO DUPLICATE TRANSMISSION ISSUES THUS THEY CANNOT REPAIR IT. OWNERS WITH THE SAME ISSUES ARE BEING TOLD GM KNOWS BUT CAN'T FIX TRANSMISSION ISSUE.
Additional Notes:
PURCHASED MY 17 CHEVROLET SILVERADO 1500 ON 11/28/17 AND RETURNED IT TO THE DEALERSHIP ON 12/1/17. THIS WAS DUE TO A SEVERE SHUDDERING & SHIFTING IN THE TRANSMISSION & SEVERE SHAKE IN THE FRONT END AT 70-90MPH. THEY BALANCED & ROTATED THE TIRES, SAYING THE ISSUE WAS FIXED, I PICKED THE VEHICLE BACK UP ON 12/4/17 BUT THE ISSUE WAS NOT FIXED & AN ELECTRICAL ISSUE HAD ALSO OCCURRED. I TOOK THE VEHICLE BACK ON 12/7/18 WITH THE SAME COMPLAINTS REGARDING THE TRANSMISSION & SHAKING IN THE FRONT END, AS WELL AS THE ELECTRICAL ISSUE. THE PROBLEM ELECTRICALLY WAS WHILE SITTING AT A STOPLIGHT THE BRIGHT LIGHTS FLASHED & THE RADIO/NAVIGATION SCREEN WENT BLANK. THE DEALERSHIP CALLED ME ON 12/8/17, TOLD ME THEY HAD BEEN UNABLE TO DUPLICATE THE ISSUES, FINDING NOTHING WRONG. I LEFT IT OVER THE WEEKEND, WENT IN MONDAY MORNING & SPOKE TO THE SERVICE MANAGER DIRECTLY. HE TOLD ME HE HAD PURCHASED THE SAME VEHICLE WITH THE SAME TRANSMISSION ISSUES. SAID THERE WAS A POSSIBLE FIX BY EXCHANGING THE TRANSMISSION FLUID & THEY WOULD USE A NEW MACHINE PICO TO CHECK IT OUT. THEY HAD TO REPLACE THE TORQUE CONVERTER DUE TO MALFUNCTIONING & PERFORM A PROGRAMMING MODULE UPDATE ON RADIO, I PICKED IT UP ON 12/22/17, ISSUE WITH THE TRANSMISSION WAS STILL NOT RESOLVED. I TOOK IT TO A DIFFERENT DEALERSHIP FOR TRANSMISSION SHUDDER, SHIFT & SHAKE ISSUE MOST NOTICEABLE AT 70-90MPH, & RADIO ISSUE. THEY WERE ADVISED TO PERFORM A MODULE UPDATE ON THE TRANSMISSION & GIVEN 2 OPTIONS ON THE RADIO, THEY CHOSE TO REPLACE THE SCREEN. I TOOK IT BACK TO THAT SAME DEALERSHIP, MODULE UPDATE MADE TRANSMISSION/FRONT END ISSUE WORSE, ESPECIALLY COMING OUT OF A CURVE. THEY'VE REPLACED MY 2 BACK TIRES SAID THEY WERE BAD & SHOULD FIX THE SHAKING ISSUE IN THE FRONT END. UNABLE TO DUPLICATE TRANSMISSION ISSUES THUS THEY CANNOT REPAIR IT. OWNERS WITH THE SAME ISSUES ARE BEING TOLD GM KNOWS BUT CAN'T FIX TRANSMISSION ISSUE.
Mfg Campaign: 11080897
Recall Date: Mar 22, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
UNSAFE CHARACTERISTIC!!!! INADVERTENT HARD SHIFT BETWEEN 1ST AND 2ND GEAR OR WHEN DRIVING LESS THAN 10 MPH. THE SEVERITY OF THE SHIFT HAS NEARLY CAUSED MULTIPLE ACCIDENTS DUE TO UNPREDICTABILITY. WHEN THIS HAPPENS IT IS A VERY STARTLING EVENT THAT CAN MAKE YOU INCREASE THROTLE PRESS AND ACCELERATE THE VEHICLE, OVERSTEER IN LOW SPEEDTURNS, ABRUPTLY APPLY THE BRAKES TO KEEP FROM RUNNING INTO OBJECTS INCLUDING PEOPLE AND DIZZYNESS FROM YOUR HEAD STRIKING THE HEADREST. EACH MORNING WHEN I LEAVE FOR WORK I HAVE TO MAKE A U-TURN. I NEVER KNOW WHEN OR HOW HARD THE TRANSMISSION WILL KICK. I'VE ALMOST RAN INTO A SIGN/POLE IF I HADN'T QUICKLY STEERED AWAY FROM IT. WHEN LOOKING FOR A PARKING PLACE WITHIN A PARKING LOT, THE TRUCK WILL SOMETIME HARD SHIFT IN AND OUT OF GEAR. I DON'T FEEL SAFE OR CONFIDENT IN THIS TRUCK. I'M SCARED TO LET MY WIFE DRIVE IT IN THIS CONDITION. IWAS TOLD BY LOCAL CHEVY SERVICE DEPT THAT IS IN A NORMAL CHARATARISTIC OF THE TRANSMISSION. THAT GM IS AWARE BUT WILL NOT CORRECT THE ISSUE. THIS IS MY 5TH CHEVY VEHICLE AND MY 3RD TRUCK. NONE OF THE OTHERS HAD THIS ISSUE. PLEASE ADVISE...
Corrective Action:
UNSAFE CHARACTERISTIC!!!! INADVERTENT HARD SHIFT BETWEEN 1ST AND 2ND GEAR OR WHEN DRIVING LESS THAN 10 MPH. THE SEVERITY OF THE SHIFT HAS NEARLY CAUSED MULTIPLE ACCIDENTS DUE TO UNPREDICTABILITY. WHEN THIS HAPPENS IT IS A VERY STARTLING EVENT THAT CAN MAKE YOU INCREASE THROTLE PRESS AND ACCELERATE THE VEHICLE, OVERSTEER IN LOW SPEEDTURNS, ABRUPTLY APPLY THE BRAKES TO KEEP FROM RUNNING INTO OBJECTS INCLUDING PEOPLE AND DIZZYNESS FROM YOUR HEAD STRIKING THE HEADREST. EACH MORNING WHEN I LEAVE FOR WORK I HAVE TO MAKE A U-TURN. I NEVER KNOW WHEN OR HOW HARD THE TRANSMISSION WILL KICK. I'VE ALMOST RAN INTO A SIGN/POLE IF I HADN'T QUICKLY STEERED AWAY FROM IT. WHEN LOOKING FOR A PARKING PLACE WITHIN A PARKING LOT, THE TRUCK WILL SOMETIME HARD SHIFT IN AND OUT OF GEAR. I DON'T FEEL SAFE OR CONFIDENT IN THIS TRUCK. I'M SCARED TO LET MY WIFE DRIVE IT IN THIS CONDITION. IWAS TOLD BY LOCAL CHEVY SERVICE DEPT THAT IS IN A NORMAL CHARATARISTIC OF THE TRANSMISSION. THAT GM IS AWARE BUT WILL NOT CORRECT THE ISSUE. THIS IS MY 5TH CHEVY VEHICLE AND MY 3RD TRUCK. NONE OF THE OTHERS HAD THIS ISSUE. PLEASE ADVISE...
Additional Notes:
UNSAFE CHARACTERISTIC!!!! INADVERTENT HARD SHIFT BETWEEN 1ST AND 2ND GEAR OR WHEN DRIVING LESS THAN 10 MPH. THE SEVERITY OF THE SHIFT HAS NEARLY CAUSED MULTIPLE ACCIDENTS DUE TO UNPREDICTABILITY. WHEN THIS HAPPENS IT IS A VERY STARTLING EVENT THAT CAN MAKE YOU INCREASE THROTLE PRESS AND ACCELERATE THE VEHICLE, OVERSTEER IN LOW SPEEDTURNS, ABRUPTLY APPLY THE BRAKES TO KEEP FROM RUNNING INTO OBJECTS INCLUDING PEOPLE AND DIZZYNESS FROM YOUR HEAD STRIKING THE HEADREST. EACH MORNING WHEN I LEAVE FOR WORK I HAVE TO MAKE A U-TURN. I NEVER KNOW WHEN OR HOW HARD THE TRANSMISSION WILL KICK. I'VE ALMOST RAN INTO A SIGN/POLE IF I HADN'T QUICKLY STEERED AWAY FROM IT. WHEN LOOKING FOR A PARKING PLACE WITHIN A PARKING LOT, THE TRUCK WILL SOMETIME HARD SHIFT IN AND OUT OF GEAR. I DON'T FEEL SAFE OR CONFIDENT IN THIS TRUCK. I'M SCARED TO LET MY WIFE DRIVE IT IN THIS CONDITION. IWAS TOLD BY LOCAL CHEVY SERVICE DEPT THAT IS IN A NORMAL CHARATARISTIC OF THE TRANSMISSION. THAT GM IS AWARE BUT WILL NOT CORRECT THE ISSUE. THIS IS MY 5TH CHEVY VEHICLE AND MY 3RD TRUCK. NONE OF THE OTHERS HAD THIS ISSUE. PLEASE ADVISE...
Mfg Campaign: 11080659
Recall Date: Mar 21, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN VARIABLE TIMING OF VEHICLE SHUTS DOWN TWO CYLINDERS, SWITCHING TRUCK FROM V6 TO V4 WITH RPM'S AT OR BELOW 1,500K, THE TRUCK BEGINS TO MISS/SHUTTER. THIS OCCURS AND ON ROAD TYPE, ANY WEATHER CONDITION. AT TIMES THE VIBRATIONS OF THIS MISS/SHUTTER CAN BE A BIT VIOLENT. IF FURTHER ACCERATE TO FORCE THE TRUCK BACK INTO V6 MODE, THE ISSUE RESOLVES ITSELF BUT AS SOON AS THE TRUCK SWITCHES BACK TO V4 MODE, THE PROBLEMS BEGINS AGAIN IMMEDIATELY. I HAVE HAD THE TRUCK AT DEALER SERVICE DEPARTMENT 5 TIMES WITH NO RESOLUTION TO THE PROBLEM. INSTEAD, THE TECHNICIANS CONTINUE TO PERFORM UNRELATED WORK ITEMS THAT DO NOT ALLEVIATE THE REAL ISSUE. UPON MY LAST SERVICE FOR THE ISSUE I WAS INFORMED THAT "GM DOESN'T CURRENTLY HAVE A SOLUTION FOR THE PROBLEM" AND THAT ALL OF THE SERVICE WORK THAT THE TECHNICIANS CONTINUE TO PERFORM IS "NOTHING MORE THAN A WAY TO TRY TO MASK THE SYMPTOMS SO THAT YOU DON'T NOTICE IT." UPON RESEARCHING, I HAVE DISCOVERED THAT THIS EXACT SAME ISSUE HAS ARISEN IN MULTIPLE GM TRUCKS. THE LONG TERM AFFECTS, WHICH ARE UNKNOWN AT THIS TIME, ARE A CONCERNING.
Corrective Action:
WHEN VARIABLE TIMING OF VEHICLE SHUTS DOWN TWO CYLINDERS, SWITCHING TRUCK FROM V6 TO V4 WITH RPM'S AT OR BELOW 1,500K, THE TRUCK BEGINS TO MISS/SHUTTER. THIS OCCURS AND ON ROAD TYPE, ANY WEATHER CONDITION. AT TIMES THE VIBRATIONS OF THIS MISS/SHUTTER CAN BE A BIT VIOLENT. IF FURTHER ACCERATE TO FORCE THE TRUCK BACK INTO V6 MODE, THE ISSUE RESOLVES ITSELF BUT AS SOON AS THE TRUCK SWITCHES BACK TO V4 MODE, THE PROBLEMS BEGINS AGAIN IMMEDIATELY. I HAVE HAD THE TRUCK AT DEALER SERVICE DEPARTMENT 5 TIMES WITH NO RESOLUTION TO THE PROBLEM. INSTEAD, THE TECHNICIANS CONTINUE TO PERFORM UNRELATED WORK ITEMS THAT DO NOT ALLEVIATE THE REAL ISSUE. UPON MY LAST SERVICE FOR THE ISSUE I WAS INFORMED THAT "GM DOESN'T CURRENTLY HAVE A SOLUTION FOR THE PROBLEM" AND THAT ALL OF THE SERVICE WORK THAT THE TECHNICIANS CONTINUE TO PERFORM IS "NOTHING MORE THAN A WAY TO TRY TO MASK THE SYMPTOMS SO THAT YOU DON'T NOTICE IT." UPON RESEARCHING, I HAVE DISCOVERED THAT THIS EXACT SAME ISSUE HAS ARISEN IN MULTIPLE GM TRUCKS. THE LONG TERM AFFECTS, WHICH ARE UNKNOWN AT THIS TIME, ARE A CONCERNING.
Additional Notes:
WHEN VARIABLE TIMING OF VEHICLE SHUTS DOWN TWO CYLINDERS, SWITCHING TRUCK FROM V6 TO V4 WITH RPM'S AT OR BELOW 1,500K, THE TRUCK BEGINS TO MISS/SHUTTER. THIS OCCURS AND ON ROAD TYPE, ANY WEATHER CONDITION. AT TIMES THE VIBRATIONS OF THIS MISS/SHUTTER CAN BE A BIT VIOLENT. IF FURTHER ACCERATE TO FORCE THE TRUCK BACK INTO V6 MODE, THE ISSUE RESOLVES ITSELF BUT AS SOON AS THE TRUCK SWITCHES BACK TO V4 MODE, THE PROBLEMS BEGINS AGAIN IMMEDIATELY. I HAVE HAD THE TRUCK AT DEALER SERVICE DEPARTMENT 5 TIMES WITH NO RESOLUTION TO THE PROBLEM. INSTEAD, THE TECHNICIANS CONTINUE TO PERFORM UNRELATED WORK ITEMS THAT DO NOT ALLEVIATE THE REAL ISSUE. UPON MY LAST SERVICE FOR THE ISSUE I WAS INFORMED THAT "GM DOESN'T CURRENTLY HAVE A SOLUTION FOR THE PROBLEM" AND THAT ALL OF THE SERVICE WORK THAT THE TECHNICIANS CONTINUE TO PERFORM IS "NOTHING MORE THAN A WAY TO TRY TO MASK THE SYMPTOMS SO THAT YOU DON'T NOTICE IT." UPON RESEARCHING, I HAVE DISCOVERED THAT THIS EXACT SAME ISSUE HAS ARISEN IN MULTIPLE GM TRUCKS. THE LONG TERM AFFECTS, WHICH ARE UNKNOWN AT THIS TIME, ARE A CONCERNING.
Mfg Campaign: 11076844
Recall Date: Mar 8, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ELECTRONIC POWER STEERING SUDDENLY AND WITHOUT WARNING SHUT OFF AND I WAS UNABLE TO STEER RESULTING IN A VEHICLE COLLISION AND INJURIES REQUIRING SURGERY. THE VEHICLE WAS IN MOTION WHEN THE EPS SHUT OFF.
Corrective Action:
ELECTRONIC POWER STEERING SUDDENLY AND WITHOUT WARNING SHUT OFF AND I WAS UNABLE TO STEER RESULTING IN A VEHICLE COLLISION AND INJURIES REQUIRING SURGERY. THE VEHICLE WAS IN MOTION WHEN THE EPS SHUT OFF.
Additional Notes:
ELECTRONIC POWER STEERING SUDDENLY AND WITHOUT WARNING SHUT OFF AND I WAS UNABLE TO STEER RESULTING IN A VEHICLE COLLISION AND INJURIES REQUIRING SURGERY. THE VEHICLE WAS IN MOTION WHEN THE EPS SHUT OFF.
Mfg Campaign: 11075634
Recall Date: Mar 1, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ELECTRONIC POWER STEERING SUDDENLY AND WITHOUT WARNING SHUT OFF AND I WAS UNABLE TO STEER RESULTING IN A VEHICLE COLLISION AND INJURIES REQUIRING SURGERY. THE VEHICLE WAS IN MOTION WHEN THE EPS SHUT OFF.
Corrective Action:
ELECTRONIC POWER STEERING SUDDENLY AND WITHOUT WARNING SHUT OFF AND I WAS UNABLE TO STEER RESULTING IN A VEHICLE COLLISION AND INJURIES REQUIRING SURGERY. THE VEHICLE WAS IN MOTION WHEN THE EPS SHUT OFF.
Additional Notes:
ELECTRONIC POWER STEERING SUDDENLY AND WITHOUT WARNING SHUT OFF AND I WAS UNABLE TO STEER RESULTING IN A VEHICLE COLLISION AND INJURIES REQUIRING SURGERY. THE VEHICLE WAS IN MOTION WHEN THE EPS SHUT OFF.
Mfg Campaign: 11075634
Recall Date: Mar 1, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TRUCK EXHIBITS A ROUGH IDLE AFTER TRUCK IS DRIVEN AND WARM. IDLE CAUSES TEH TRUCK TO SHAKE AND FEELS LIKE IT WILL DIE AT STOPS. RPM DROPS BELOW 300 RPM THEN GOES BACK TO 490 RPM. IN ADDITION THE TRUCK WILL START TO SHAKE AND VIBRATE AT HIGHWAY SPEEDS OF 75-80 MPH. GMC SERVICE PERFORMED TSB CHANGING OUR ENGINE MOUNTS BUT THAT HAS NOT FIXED THE ISSUE. THIS IS A KNOWN ISSUE ON SILVERADOS AND NO FIX IN SITE. CONCERNED WITH SEAT VIBRATION THIS IS A SAFETY ISSUE DUE TO POTENTIAL DRIVE TRAIN PART FAILURE.
Corrective Action:
TRUCK EXHIBITS A ROUGH IDLE AFTER TRUCK IS DRIVEN AND WARM. IDLE CAUSES TEH TRUCK TO SHAKE AND FEELS LIKE IT WILL DIE AT STOPS. RPM DROPS BELOW 300 RPM THEN GOES BACK TO 490 RPM. IN ADDITION THE TRUCK WILL START TO SHAKE AND VIBRATE AT HIGHWAY SPEEDS OF 75-80 MPH. GMC SERVICE PERFORMED TSB CHANGING OUR ENGINE MOUNTS BUT THAT HAS NOT FIXED THE ISSUE. THIS IS A KNOWN ISSUE ON SILVERADOS AND NO FIX IN SITE. CONCERNED WITH SEAT VIBRATION THIS IS A SAFETY ISSUE DUE TO POTENTIAL DRIVE TRAIN PART FAILURE.
Additional Notes:
TRUCK EXHIBITS A ROUGH IDLE AFTER TRUCK IS DRIVEN AND WARM. IDLE CAUSES TEH TRUCK TO SHAKE AND FEELS LIKE IT WILL DIE AT STOPS. RPM DROPS BELOW 300 RPM THEN GOES BACK TO 490 RPM. IN ADDITION THE TRUCK WILL START TO SHAKE AND VIBRATE AT HIGHWAY SPEEDS OF 75-80 MPH. GMC SERVICE PERFORMED TSB CHANGING OUR ENGINE MOUNTS BUT THAT HAS NOT FIXED THE ISSUE. THIS IS A KNOWN ISSUE ON SILVERADOS AND NO FIX IN SITE. CONCERNED WITH SEAT VIBRATION THIS IS A SAFETY ISSUE DUE TO POTENTIAL DRIVE TRAIN PART FAILURE.
Mfg Campaign: 11075215
Recall Date: Feb 27, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK EXHIBITS A ROUGH IDLE AFTER TRUCK IS DRIVEN AND WARM. IDLE CAUSES TEH TRUCK TO SHAKE AND FEELS LIKE IT WILL DIE AT STOPS. RPM DROPS BELOW 300 RPM THEN GOES BACK TO 490 RPM. IN ADDITION THE TRUCK WILL START TO SHAKE AND VIBRATE AT HIGHWAY SPEEDS OF 75-80 MPH. GMC SERVICE PERFORMED TSB CHANGING OUR ENGINE MOUNTS BUT THAT HAS NOT FIXED THE ISSUE. THIS IS A KNOWN ISSUE ON SILVERADOS AND NO FIX IN SITE. CONCERNED WITH SEAT VIBRATION THIS IS A SAFETY ISSUE DUE TO POTENTIAL DRIVE TRAIN PART FAILURE.
Corrective Action:
TRUCK EXHIBITS A ROUGH IDLE AFTER TRUCK IS DRIVEN AND WARM. IDLE CAUSES TEH TRUCK TO SHAKE AND FEELS LIKE IT WILL DIE AT STOPS. RPM DROPS BELOW 300 RPM THEN GOES BACK TO 490 RPM. IN ADDITION THE TRUCK WILL START TO SHAKE AND VIBRATE AT HIGHWAY SPEEDS OF 75-80 MPH. GMC SERVICE PERFORMED TSB CHANGING OUR ENGINE MOUNTS BUT THAT HAS NOT FIXED THE ISSUE. THIS IS A KNOWN ISSUE ON SILVERADOS AND NO FIX IN SITE. CONCERNED WITH SEAT VIBRATION THIS IS A SAFETY ISSUE DUE TO POTENTIAL DRIVE TRAIN PART FAILURE.
Additional Notes:
TRUCK EXHIBITS A ROUGH IDLE AFTER TRUCK IS DRIVEN AND WARM. IDLE CAUSES TEH TRUCK TO SHAKE AND FEELS LIKE IT WILL DIE AT STOPS. RPM DROPS BELOW 300 RPM THEN GOES BACK TO 490 RPM. IN ADDITION THE TRUCK WILL START TO SHAKE AND VIBRATE AT HIGHWAY SPEEDS OF 75-80 MPH. GMC SERVICE PERFORMED TSB CHANGING OUR ENGINE MOUNTS BUT THAT HAS NOT FIXED THE ISSUE. THIS IS A KNOWN ISSUE ON SILVERADOS AND NO FIX IN SITE. CONCERNED WITH SEAT VIBRATION THIS IS A SAFETY ISSUE DUE TO POTENTIAL DRIVE TRAIN PART FAILURE.
Mfg Campaign: 11075215
Recall Date: Feb 27, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury