Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
Corrective Action:
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
Additional Notes:
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
Mfg Campaign: 11619813
Recall Date: Oct 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
Corrective Action:
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
Additional Notes:
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
Mfg Campaign: 11619813
Recall Date: Oct 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission system appears to have malfunctioned, specifically causing hard, sudden jerks when shifting and sluggish acceleration. While the issue is ongoing, the dealer has not confirmed any problem. The dealer has performed transmission flushes twice under 60k miles and recommended a third flush a few months back when I took it in for the jerking issues. The transmission is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The hard, sudden jerks when shifting can feel as if the vehicle has been rear-ended, potentially causing a loss of control or distraction while driving, posing a risk to both the driver and others on the road. Sluggish acceleration could also impair the vehicle’s response in critical driving situations, such as merging or avoiding obstacles. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not been reproduced or confirmed by the dealer. The dealer claims the behavior is considered “normal operation,” despite the symptoms being severe enough to concern the owner. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has only been inspected by the dealer, who did not find any issues with the transmission or other components. It has not been inspected by any other parties like the manufacturer, police, or insurance representatives. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no specific warning lamps or messages associated with the issue. The symptoms of hard jerks when shifting and sluggish acceleration appeared over time but have not been linked to any warning signals from the vehicle’s systems.
Corrective Action:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission system appears to have malfunctioned, specifically causing hard, sudden jerks when shifting and sluggish acceleration. While the issue is ongoing, the dealer has not confirmed any problem. The dealer has performed transmission flushes twice under 60k miles and recommended a third flush a few months back when I took it in for the jerking issues. The transmission is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The hard, sudden jerks when shifting can feel as if the vehicle has been rear-ended, potentially causing a loss of control or distraction while driving, posing a risk to both the driver and others on the road. Sluggish acceleration could also impair the vehicle’s response in critical driving situations, such as merging or avoiding obstacles. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not been reproduced or confirmed by the dealer. The dealer claims the behavior is considered “normal operation,” despite the symptoms being severe enough to concern the owner. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has only been inspected by the dealer, who did not find any issues with the transmission or other components. It has not been inspected by any other parties like the manufacturer, police, or insurance representatives. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no specific warning lamps or messages associated with the issue. The symptoms of hard jerks when shifting and sluggish acceleration appeared over time but have not been linked to any warning signals from the vehicle’s systems.
Additional Notes:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission system appears to have malfunctioned, specifically causing hard, sudden jerks when shifting and sluggish acceleration. While the issue is ongoing, the dealer has not confirmed any problem. The dealer has performed transmission flushes twice under 60k miles and recommended a third flush a few months back when I took it in for the jerking issues. The transmission is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The hard, sudden jerks when shifting can feel as if the vehicle has been rear-ended, potentially causing a loss of control or distraction while driving, posing a risk to both the driver and others on the road. Sluggish acceleration could also impair the vehicle’s response in critical driving situations, such as merging or avoiding obstacles. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not been reproduced or confirmed by the dealer. The dealer claims the behavior is considered “normal operation,” despite the symptoms being severe enough to concern the owner. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has only been inspected by the dealer, who did not find any issues with the transmission or other components. It has not been inspected by any other parties like the manufacturer, police, or insurance representatives. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no specific warning lamps or messages associated with the issue. The symptoms of hard jerks when shifting and sluggish acceleration appeared over time but have not been linked to any warning signals from the vehicle’s systems.
Mfg Campaign: 11619264
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
8L90 Transmission failure at 60k Miles.
Corrective Action:
8L90 Transmission failure at 60k Miles.
Additional Notes:
8L90 Transmission failure at 60k Miles.
Mfg Campaign: 11619267
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine oil Cooler Line completely popped out from the the crimp fitting. Low oil pressure chimed. immediately turned the truck off and oil flooded my driveway. Same issue outline in the N212326940 Engine Oil cooler Lines Detaching from Crimp July 2021 publication. Luckily this just happen while parked in the driveway so no one was hurt and no real damage to the truck.
Corrective Action:
Engine oil Cooler Line completely popped out from the the crimp fitting. Low oil pressure chimed. immediately turned the truck off and oil flooded my driveway. Same issue outline in the N212326940 Engine Oil cooler Lines Detaching from Crimp July 2021 publication. Luckily this just happen while parked in the driveway so no one was hurt and no real damage to the truck.
Additional Notes:
Engine oil Cooler Line completely popped out from the the crimp fitting. Low oil pressure chimed. immediately turned the truck off and oil flooded my driveway. Same issue outline in the N212326940 Engine Oil cooler Lines Detaching from Crimp July 2021 publication. Luckily this just happen while parked in the driveway so no one was hurt and no real damage to the truck.
Mfg Campaign: 11617733
Recall Date: Oct 2, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Mfg Campaign: 11617240
Recall Date: Sep 30, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Mfg Campaign: 11617240
Recall Date: Sep 30, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
July 2024 my 2019 Chevrolet Silverado got a message of 'brake system failure will not go over 43 mph'. Computer reset twice by local tire dealership. On Thursday September 26, 2024, while driving breaks STOPPED working. Vehicle would not come to a complete stop. Brake pedal hit the wall and still not working. Had to release the gas in order to put the vehicle into a complete stop. UNSAFE, VEHICLE COULD NOT BE DRIVEN. ALMOST CRASHED. Had to get a wrecker to tow it home.
Corrective Action:
July 2024 my 2019 Chevrolet Silverado got a message of 'brake system failure will not go over 43 mph'. Computer reset twice by local tire dealership. On Thursday September 26, 2024, while driving breaks STOPPED working. Vehicle would not come to a complete stop. Brake pedal hit the wall and still not working. Had to release the gas in order to put the vehicle into a complete stop. UNSAFE, VEHICLE COULD NOT BE DRIVEN. ALMOST CRASHED. Had to get a wrecker to tow it home.
Additional Notes:
July 2024 my 2019 Chevrolet Silverado got a message of 'brake system failure will not go over 43 mph'. Computer reset twice by local tire dealership. On Thursday September 26, 2024, while driving breaks STOPPED working. Vehicle would not come to a complete stop. Brake pedal hit the wall and still not working. Had to release the gas in order to put the vehicle into a complete stop. UNSAFE, VEHICLE COULD NOT BE DRIVEN. ALMOST CRASHED. Had to get a wrecker to tow it home.
Mfg Campaign: 11617111
Recall Date: Sep 29, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11616691
Recall Date: Sep 26, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11616691
Recall Date: Sep 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and lunged forward. The vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The contact was also informed that the dealer observed metallic flakes inside the transmission fluid. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and lunged forward. The vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The contact was also informed that the dealer observed metallic flakes inside the transmission fluid. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and lunged forward. The vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The contact was also informed that the dealer observed metallic flakes inside the transmission fluid. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Mfg Campaign: 11616422
Recall Date: Sep 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission shudders when starting off and slams into gear when down shifting. Took truck to dealer while still under warranty and was told that GM states this is "normal operation" and refused to perform repair under warranty. Now that truck is out of warranty period, GM is saying that transmission needs work at a cost of $6000 for torque converter and valve body assembly GM is well aware of the issues they are having with their Transmissions and refuses to fix or update..
Corrective Action:
Transmission shudders when starting off and slams into gear when down shifting. Took truck to dealer while still under warranty and was told that GM states this is "normal operation" and refused to perform repair under warranty. Now that truck is out of warranty period, GM is saying that transmission needs work at a cost of $6000 for torque converter and valve body assembly GM is well aware of the issues they are having with their Transmissions and refuses to fix or update..
Additional Notes:
Transmission shudders when starting off and slams into gear when down shifting. Took truck to dealer while still under warranty and was told that GM states this is "normal operation" and refused to perform repair under warranty. Now that truck is out of warranty period, GM is saying that transmission needs work at a cost of $6000 for torque converter and valve body assembly GM is well aware of the issues they are having with their Transmissions and refuses to fix or update..
Mfg Campaign: 11616184
Recall Date: Sep 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11615906
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11615906
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11615906
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the brake pedal was depressed; however, the vehicle was not slowing as intended. The contact stated that the check engine and service brake warning lights were illuminated. The contact pumped the brake pedal; however, the brakes failed to operate as needed. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the brake sensors and the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the brake pedal was depressed; however, the vehicle was not slowing as intended. The contact stated that the check engine and service brake warning lights were illuminated. The contact pumped the brake pedal; however, the brakes failed to operate as needed. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the brake sensors and the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the brake pedal was depressed; however, the vehicle was not slowing as intended. The contact stated that the check engine and service brake warning lights were illuminated. The contact pumped the brake pedal; however, the brakes failed to operate as needed. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the brake sensors and the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11615225
Recall Date: Sep 18, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced hard shifting and the front end was shaking and vibrating abnormally. The contact stated that the hard shifting mostly occurred while shifting from first to second gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced hard shifting and the front end was shaking and vibrating abnormally. The contact stated that the hard shifting mostly occurred while shifting from first to second gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced hard shifting and the front end was shaking and vibrating abnormally. The contact stated that the hard shifting mostly occurred while shifting from first to second gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was approximately 40,000.
Mfg Campaign: 11614403
Recall Date: Sep 13, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Corrective Action:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Additional Notes:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Mfg Campaign: 11614176
Recall Date: Sep 12, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Corrective Action:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Additional Notes:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Mfg Campaign: 11614176
Recall Date: Sep 12, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Corrective Action:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Additional Notes:
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
Mfg Campaign: 11614176
Recall Date: Sep 12, 2024
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