Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The truck has shifting issues. It down shiftshard causing the rearwheelks to lock up. vehicles have transmission issues such as shuddering and shaking in higher gears, and hesitation and lurching in lower gears. They also allege that GM told dealers to tell customers that these harsh shifts were normal
Corrective Action:
The truck has shifting issues. It down shiftshard causing the rearwheelks to lock up. vehicles have transmission issues such as shuddering and shaking in higher gears, and hesitation and lurching in lower gears. They also allege that GM told dealers to tell customers that these harsh shifts were normal
Additional Notes:
The truck has shifting issues. It down shiftshard causing the rearwheelks to lock up. vehicles have transmission issues such as shuddering and shaking in higher gears, and hesitation and lurching in lower gears. They also allege that GM told dealers to tell customers that these harsh shifts were normal
Mfg Campaign: 11613607
Recall Date: Sep 9, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Unknown, but I believe the torque converter gave out and messed up the transmission.
Corrective Action:
Unknown, but I believe the torque converter gave out and messed up the transmission.
Additional Notes:
Unknown, but I believe the torque converter gave out and messed up the transmission.
Mfg Campaign: 11613261
Recall Date: Sep 7, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the power steering became inoperable. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the power steering became inoperable. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the power steering became inoperable. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 70,000.
Mfg Campaign: 11613106
Recall Date: Sep 6, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
Corrective Action:
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
Additional Notes:
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
Mfg Campaign: 11612848
Recall Date: Sep 5, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
Corrective Action:
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
Additional Notes:
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
Mfg Campaign: 11612848
Recall Date: Sep 5, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
While driving within the neighborhood, the upper control arm ball joint failed and the wheel folded under. After some research, it appears that this truck purchased new from the dealership where it was upfitted with a suspension leveling accessory as shown in the photo. It should have been included in NHTSA Recall 21V-718 as it clearly is premature failure of the OEM upper control arm ball joint due to the dealer installed Suspension Level Kit. Vehicle was purchased new at Vaden Chevrolet in Pooler GA.
Corrective Action:
While driving within the neighborhood, the upper control arm ball joint failed and the wheel folded under. After some research, it appears that this truck purchased new from the dealership where it was upfitted with a suspension leveling accessory as shown in the photo. It should have been included in NHTSA Recall 21V-718 as it clearly is premature failure of the OEM upper control arm ball joint due to the dealer installed Suspension Level Kit. Vehicle was purchased new at Vaden Chevrolet in Pooler GA.
Additional Notes:
While driving within the neighborhood, the upper control arm ball joint failed and the wheel folded under. After some research, it appears that this truck purchased new from the dealership where it was upfitted with a suspension leveling accessory as shown in the photo. It should have been included in NHTSA Recall 21V-718 as it clearly is premature failure of the OEM upper control arm ball joint due to the dealer installed Suspension Level Kit. Vehicle was purchased new at Vaden Chevrolet in Pooler GA.
Mfg Campaign: 11612531
Recall Date: Sep 4, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission overheating message displayed. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission overheating message displayed. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission overheating message displayed. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
Mfg Campaign: 11611257
Recall Date: Aug 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When I started driving, the transmission began to feel loose, like gears weren’t seated all the way. And then it began revving for no reason, and would eventually catch a gear as I let off the gas. I was driving with my kids and I was afraid that the gears would catch at a high rev rate and send me forward into other vehicles or pedestrians so I needed to end my drive asap. I was attempting to turn left at a light and the truck stopped going into any gear and I was stopped in the middle of the road. I had to push my car out of the way with the help of others.
Corrective Action:
When I started driving, the transmission began to feel loose, like gears weren’t seated all the way. And then it began revving for no reason, and would eventually catch a gear as I let off the gas. I was driving with my kids and I was afraid that the gears would catch at a high rev rate and send me forward into other vehicles or pedestrians so I needed to end my drive asap. I was attempting to turn left at a light and the truck stopped going into any gear and I was stopped in the middle of the road. I had to push my car out of the way with the help of others.
Additional Notes:
When I started driving, the transmission began to feel loose, like gears weren’t seated all the way. And then it began revving for no reason, and would eventually catch a gear as I let off the gas. I was driving with my kids and I was afraid that the gears would catch at a high rev rate and send me forward into other vehicles or pedestrians so I needed to end my drive asap. I was attempting to turn left at a light and the truck stopped going into any gear and I was stopped in the middle of the road. I had to push my car out of the way with the help of others.
Mfg Campaign: 11610466
Recall Date: Aug 23, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was a message displayed reading "Low Oil Pressure" prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the contact observed an excessive amount of oil leaking underneath the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the oil cooler line had detached. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192220080. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 111,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was a message displayed reading "Low Oil Pressure" prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the contact observed an excessive amount of oil leaking underneath the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the oil cooler line had detached. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192220080. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 111,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was a message displayed reading "Low Oil Pressure" prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the contact observed an excessive amount of oil leaking underneath the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the oil cooler line had detached. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192220080. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 111,000.
Mfg Campaign: 11609815
Recall Date: Aug 20, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service power steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear box ground strap. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service power steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear box ground strap. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service power steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear box ground strap. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
Mfg Campaign: 11609522
Recall Date: Aug 19, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 73 MPH, the tailgate opened unintendedly. The contact pulled to the side of the road to inspect the tailgate and became aware that the tailgate was dented. The contact stated that the area nearby the back over prevention camera and the release button for the tailgate were damaged. The vehicle was taken to the dealer where it was confirmed there was no recall on the VIN related to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 64,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 73 MPH, the tailgate opened unintendedly. The contact pulled to the side of the road to inspect the tailgate and became aware that the tailgate was dented. The contact stated that the area nearby the back over prevention camera and the release button for the tailgate were damaged. The vehicle was taken to the dealer where it was confirmed there was no recall on the VIN related to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 64,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 73 MPH, the tailgate opened unintendedly. The contact pulled to the side of the road to inspect the tailgate and became aware that the tailgate was dented. The contact stated that the area nearby the back over prevention camera and the release button for the tailgate were damaged. The vehicle was taken to the dealer where it was confirmed there was no recall on the VIN related to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 64,000.
Mfg Campaign: 11608296
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you..
Corrective Action:
The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you..
Additional Notes:
The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you..
Mfg Campaign: 11606211
Recall Date: Aug 2, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The power steering light comes off and on and I lost power steering here and there.
Corrective Action:
The power steering light comes off and on and I lost power steering here and there.
Additional Notes:
The power steering light comes off and on and I lost power steering here and there.
Mfg Campaign: 11605561
Recall Date: Jul 31, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine oil cooler lines blew/malfunctioned. Was stuck on the side of the road in 100 degree weather had to wait 2 hours for a tow truck. Chevy was towed to a Chevy dealership and repaired. (Removed and replaced engine oil cooler lines as per manufactures specs. Completed oil and oil filter replacement. Added needed fluids to reservoirs.). Message alert about 15 seconds after. Light stated shut off engine low oil.
Corrective Action:
The engine oil cooler lines blew/malfunctioned. Was stuck on the side of the road in 100 degree weather had to wait 2 hours for a tow truck. Chevy was towed to a Chevy dealership and repaired. (Removed and replaced engine oil cooler lines as per manufactures specs. Completed oil and oil filter replacement. Added needed fluids to reservoirs.). Message alert about 15 seconds after. Light stated shut off engine low oil.
Additional Notes:
The engine oil cooler lines blew/malfunctioned. Was stuck on the side of the road in 100 degree weather had to wait 2 hours for a tow truck. Chevy was towed to a Chevy dealership and repaired. (Removed and replaced engine oil cooler lines as per manufactures specs. Completed oil and oil filter replacement. Added needed fluids to reservoirs.). Message alert about 15 seconds after. Light stated shut off engine low oil.
Mfg Campaign: 11602743
Recall Date: Jul 16, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and towing a small trailer, there was white smoke coming from underneath the vehicle, near the engine compartment and from the exhaust system. The contact was able to drive the vehicle to a local dealer where it was confirmed the vehicle was not under recall. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and towing a small trailer, there was white smoke coming from underneath the vehicle, near the engine compartment and from the exhaust system. The contact was able to drive the vehicle to a local dealer where it was confirmed the vehicle was not under recall. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and towing a small trailer, there was white smoke coming from underneath the vehicle, near the engine compartment and from the exhaust system. The contact was able to drive the vehicle to a local dealer where it was confirmed the vehicle was not under recall. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Mfg Campaign: 11600945
Recall Date: Jul 10, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Corrective Action:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Additional Notes:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Mfg Campaign: 11601019
Recall Date: Jul 10, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Corrective Action:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Additional Notes:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Mfg Campaign: 11601019
Recall Date: Jul 10, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Corrective Action:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Additional Notes:
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Mfg Campaign: 11601019
Recall Date: Jul 10, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
Corrective Action:
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
Additional Notes:
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
Mfg Campaign: 11600496
Recall Date: Jul 9, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
Corrective Action:
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
Additional Notes:
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
Mfg Campaign: 11600496
Recall Date: Jul 9, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury