Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer diagnosed the vehicle and determined that the ground wire, positive wire, and electrical connection box had low resistance causing the battery to drain and lose voltage. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer diagnosed the vehicle and determined that the ground wire, positive wire, and electrical connection box had low resistance causing the battery to drain and lose voltage. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer diagnosed the vehicle and determined that the ground wire, positive wire, and electrical connection box had low resistance causing the battery to drain and lose voltage. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.
Mfg Campaign: 11591366
Recall Date: May 29, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer diagnosed the vehicle and determined that the ground wire, positive wire, and electrical connection box had low resistance causing the battery to drain and lose voltage. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer diagnosed the vehicle and determined that the ground wire, positive wire, and electrical connection box had low resistance causing the battery to drain and lose voltage. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer diagnosed the vehicle and determined that the ground wire, positive wire, and electrical connection box had low resistance causing the battery to drain and lose voltage. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.
Mfg Campaign: 11591366
Recall Date: May 29, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sliding Back window of 2019 and newer GMC pickups are experiencing issues with defects on the plastic connecting to the back window. They are cracking and allowing water to enter vehicle and down to carpet possibly creating mold. They have fixed mine one time already and the fix lasted for a little over 2 years. and just my truck was in the shop again for over a week and it’s the same issue . Advising they will not cover it under extended warranty . The is a health concern and GMC knows about it and will not do anything to rectify the problem
Corrective Action:
Sliding Back window of 2019 and newer GMC pickups are experiencing issues with defects on the plastic connecting to the back window. They are cracking and allowing water to enter vehicle and down to carpet possibly creating mold. They have fixed mine one time already and the fix lasted for a little over 2 years. and just my truck was in the shop again for over a week and it’s the same issue . Advising they will not cover it under extended warranty . The is a health concern and GMC knows about it and will not do anything to rectify the problem
Additional Notes:
Sliding Back window of 2019 and newer GMC pickups are experiencing issues with defects on the plastic connecting to the back window. They are cracking and allowing water to enter vehicle and down to carpet possibly creating mold. They have fixed mine one time already and the fix lasted for a little over 2 years. and just my truck was in the shop again for over a week and it’s the same issue . Advising they will not cover it under extended warranty . The is a health concern and GMC knows about it and will not do anything to rectify the problem
Mfg Campaign: 11590617
Recall Date: May 24, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving my 2019 Chevy Silverado 1500 Crew Cab with the grandkids in the car the electric power steering was lost while driving the vehicle which almost cause an accident. It became extremely hard to turn the wheel lost the power sterering while making a turn almost hit the curb and by an on coming vehicle. I noticed there is a National recall on the Chevy Silverado's for this exact issue with the same symptons listed on the recall but my dealer ( Depaula Chev located in Albany NY) states for some reason my vehicles VIN is not listed as a recall thats associated with the National recall. I had a person come by cause Im afraid to drive the vehicle and it came up as service the power steering EPS.
Corrective Action:
While driving my 2019 Chevy Silverado 1500 Crew Cab with the grandkids in the car the electric power steering was lost while driving the vehicle which almost cause an accident. It became extremely hard to turn the wheel lost the power sterering while making a turn almost hit the curb and by an on coming vehicle. I noticed there is a National recall on the Chevy Silverado's for this exact issue with the same symptons listed on the recall but my dealer ( Depaula Chev located in Albany NY) states for some reason my vehicles VIN is not listed as a recall thats associated with the National recall. I had a person come by cause Im afraid to drive the vehicle and it came up as service the power steering EPS.
Additional Notes:
While driving my 2019 Chevy Silverado 1500 Crew Cab with the grandkids in the car the electric power steering was lost while driving the vehicle which almost cause an accident. It became extremely hard to turn the wheel lost the power sterering while making a turn almost hit the curb and by an on coming vehicle. I noticed there is a National recall on the Chevy Silverado's for this exact issue with the same symptons listed on the recall but my dealer ( Depaula Chev located in Albany NY) states for some reason my vehicles VIN is not listed as a recall thats associated with the National recall. I had a person come by cause Im afraid to drive the vehicle and it came up as service the power steering EPS.
Mfg Campaign: 11589676
Recall Date: May 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Corrective Action:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Additional Notes:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Mfg Campaign: 11589722
Recall Date: May 20, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Corrective Action:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Additional Notes:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Mfg Campaign: 11589722
Recall Date: May 20, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Corrective Action:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Additional Notes:
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Mfg Campaign: 11589722
Recall Date: May 20, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
Corrective Action:
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
Additional Notes:
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
Mfg Campaign: 11589758
Recall Date: May 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
Corrective Action:
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
Additional Notes:
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
Mfg Campaign: 11589758
Recall Date: May 20, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
Corrective Action:
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
Additional Notes:
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
Mfg Campaign: 11587806
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
Corrective Action:
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
Additional Notes:
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
Mfg Campaign: 11587806
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The contact was able to drive to an independent mechanic where it was diagnosed with transmission failure. The contact stated that while attempting to shift into 3rd gear, the vehicle returned to 1st gear abruptly. The vehicle was not repaired. The contact stated that the failure persisted. The contact replaced and performed a reset to the battery and the check engine warning light disappeared. The contact stated that after repair the vehicle worked properly for several days however, the failure reoccurred. The vehicle was taken to a local dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The contact was able to drive to an independent mechanic where it was diagnosed with transmission failure. The contact stated that while attempting to shift into 3rd gear, the vehicle returned to 1st gear abruptly. The vehicle was not repaired. The contact stated that the failure persisted. The contact replaced and performed a reset to the battery and the check engine warning light disappeared. The contact stated that after repair the vehicle worked properly for several days however, the failure reoccurred. The vehicle was taken to a local dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The contact was able to drive to an independent mechanic where it was diagnosed with transmission failure. The contact stated that while attempting to shift into 3rd gear, the vehicle returned to 1st gear abruptly. The vehicle was not repaired. The contact stated that the failure persisted. The contact replaced and performed a reset to the battery and the check engine warning light disappeared. The contact stated that after repair the vehicle worked properly for several days however, the failure reoccurred. The vehicle was taken to a local dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Mfg Campaign: 11587530
Recall Date: May 7, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was on my way to an important doctor appointment driving on the interstate in fairly heavy traffic. All at once with no warning my engine died and the transmission shifted itself into neutral. I was in the fast lane when the engine stopped. Fortunately I was able to make it over to the emergency lane. Otherwise I could have very likely have been hit by another driver. This was a very scary occurrence. I had it towed to the dealer and was told that my 6.2L engine was locked up. I have done my own oil changes for the past 55 years so I know for a fact that there was oil in the engine and it had be changed regularly. From what I have read on numerous other web sites this seems to be a common occurrence with these engines. I think there should be a factory recall on these engines immediately before someone is seriously injured or killed. Please look into this very serious problem.
Corrective Action:
I was on my way to an important doctor appointment driving on the interstate in fairly heavy traffic. All at once with no warning my engine died and the transmission shifted itself into neutral. I was in the fast lane when the engine stopped. Fortunately I was able to make it over to the emergency lane. Otherwise I could have very likely have been hit by another driver. This was a very scary occurrence. I had it towed to the dealer and was told that my 6.2L engine was locked up. I have done my own oil changes for the past 55 years so I know for a fact that there was oil in the engine and it had be changed regularly. From what I have read on numerous other web sites this seems to be a common occurrence with these engines. I think there should be a factory recall on these engines immediately before someone is seriously injured or killed. Please look into this very serious problem.
Additional Notes:
I was on my way to an important doctor appointment driving on the interstate in fairly heavy traffic. All at once with no warning my engine died and the transmission shifted itself into neutral. I was in the fast lane when the engine stopped. Fortunately I was able to make it over to the emergency lane. Otherwise I could have very likely have been hit by another driver. This was a very scary occurrence. I had it towed to the dealer and was told that my 6.2L engine was locked up. I have done my own oil changes for the past 55 years so I know for a fact that there was oil in the engine and it had be changed regularly. From what I have read on numerous other web sites this seems to be a common occurrence with these engines. I think there should be a factory recall on these engines immediately before someone is seriously injured or killed. Please look into this very serious problem.
Mfg Campaign: 11585529
Recall Date: Apr 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 30 MPH, the check transmission warning light illuminated. The contact was informed by her husband that prior to the warning light being illuminated, the vehicle was vibrating and shaking abnormally. The contact stated that her husband had experienced the failure with the vehicle jolting and the transmission slipping while shifting between gears. The contact stated that the transmission was repaired 5-months prior at the dealer. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 30 MPH, the check transmission warning light illuminated. The contact was informed by her husband that prior to the warning light being illuminated, the vehicle was vibrating and shaking abnormally. The contact stated that her husband had experienced the failure with the vehicle jolting and the transmission slipping while shifting between gears. The contact stated that the transmission was repaired 5-months prior at the dealer. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 30 MPH, the check transmission warning light illuminated. The contact was informed by her husband that prior to the warning light being illuminated, the vehicle was vibrating and shaking abnormally. The contact stated that her husband had experienced the failure with the vehicle jolting and the transmission slipping while shifting between gears. The contact stated that the transmission was repaired 5-months prior at the dealer. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11585150
Recall Date: Apr 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Engine blew the lifters while driving on the highway at 75MPH in Morning traffic. The truck immediately lost power and dropped from 75 down to 45 quickly without any input from me. Luckily the cars behind me were able to swerve before hitting me while i was pulling to the side. The lifter failures are a known issue with GM trucks with the 5.3 and 6.2 liter engines. The service advisor told me they do at least 12 of these per month. There are 100's of messages on several forums where people have the exact same issue. Some of them experiencing the failures with as low as 5K miles. GM's fix is to replace both banks of lifter if the engine has under 16K miles and only replace the one bank if the engine has over 16K miles. The FIX is not really a Fix since GM is putting the same lifter design right back in, leading to many people having the issue multiple times.
Corrective Action:
Engine blew the lifters while driving on the highway at 75MPH in Morning traffic. The truck immediately lost power and dropped from 75 down to 45 quickly without any input from me. Luckily the cars behind me were able to swerve before hitting me while i was pulling to the side. The lifter failures are a known issue with GM trucks with the 5.3 and 6.2 liter engines. The service advisor told me they do at least 12 of these per month. There are 100's of messages on several forums where people have the exact same issue. Some of them experiencing the failures with as low as 5K miles. GM's fix is to replace both banks of lifter if the engine has under 16K miles and only replace the one bank if the engine has over 16K miles. The FIX is not really a Fix since GM is putting the same lifter design right back in, leading to many people having the issue multiple times.
Additional Notes:
Engine blew the lifters while driving on the highway at 75MPH in Morning traffic. The truck immediately lost power and dropped from 75 down to 45 quickly without any input from me. Luckily the cars behind me were able to swerve before hitting me while i was pulling to the side. The lifter failures are a known issue with GM trucks with the 5.3 and 6.2 liter engines. The service advisor told me they do at least 12 of these per month. There are 100's of messages on several forums where people have the exact same issue. Some of them experiencing the failures with as low as 5K miles. GM's fix is to replace both banks of lifter if the engine has under 16K miles and only replace the one bank if the engine has over 16K miles. The FIX is not really a Fix since GM is putting the same lifter design right back in, leading to many people having the issue multiple times.
Mfg Campaign: 11585290
Recall Date: Apr 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving truck down road, suddenly alert on dashboard comes on that says “oil pressure low, shut off vehicle.” Turned into the parking lot, shut truck off. Noticed oil cooling line had come off the clamped side. Tried replacing it into clamp and replacing oil but engine would not turn over. Towed to shop. Had to replace entire engine. Noticed that other 2019 Chevy Silverado 1500s were recalled for same issue. Called to report to GMC—- they would not do anything about it since it was not part of the original recall. Please consider asking them to expand recall—-given that the recall reflects the exact issue we had with our 2019 Chevy.
Corrective Action:
Driving truck down road, suddenly alert on dashboard comes on that says “oil pressure low, shut off vehicle.” Turned into the parking lot, shut truck off. Noticed oil cooling line had come off the clamped side. Tried replacing it into clamp and replacing oil but engine would not turn over. Towed to shop. Had to replace entire engine. Noticed that other 2019 Chevy Silverado 1500s were recalled for same issue. Called to report to GMC—- they would not do anything about it since it was not part of the original recall. Please consider asking them to expand recall—-given that the recall reflects the exact issue we had with our 2019 Chevy.
Additional Notes:
Driving truck down road, suddenly alert on dashboard comes on that says “oil pressure low, shut off vehicle.” Turned into the parking lot, shut truck off. Noticed oil cooling line had come off the clamped side. Tried replacing it into clamp and replacing oil but engine would not turn over. Towed to shop. Had to replace entire engine. Noticed that other 2019 Chevy Silverado 1500s were recalled for same issue. Called to report to GMC—- they would not do anything about it since it was not part of the original recall. Please consider asking them to expand recall—-given that the recall reflects the exact issue we had with our 2019 Chevy.
Mfg Campaign: 11585302
Recall Date: Apr 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1: Cylinder 1 misfire (available for inspection upon request) 2: Vehicle can cut off without warning while ABS brakes malfunction. 3: Dealer unknown Independent service confirm 4:unknown 5: engine light illuminated intermittingly 1week prior to the misfire.
Corrective Action:
1: Cylinder 1 misfire (available for inspection upon request) 2: Vehicle can cut off without warning while ABS brakes malfunction. 3: Dealer unknown Independent service confirm 4:unknown 5: engine light illuminated intermittingly 1week prior to the misfire.
Additional Notes:
1: Cylinder 1 misfire (available for inspection upon request) 2: Vehicle can cut off without warning while ABS brakes malfunction. 3: Dealer unknown Independent service confirm 4:unknown 5: engine light illuminated intermittingly 1week prior to the misfire.
Mfg Campaign: 11583960
Recall Date: Apr 19, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his wife was driving at an undisclosed speed, the "Oil Pressure Low, Turn Vehicle Off" message was displayed. The contact's wife pulled to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The contact stated that the rear main seal had previously been replaced due to an engine oil leak, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his wife was driving at an undisclosed speed, the "Oil Pressure Low, Turn Vehicle Off" message was displayed. The contact's wife pulled to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The contact stated that the rear main seal had previously been replaced due to an engine oil leak, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his wife was driving at an undisclosed speed, the "Oil Pressure Low, Turn Vehicle Off" message was displayed. The contact's wife pulled to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The contact stated that the rear main seal had previously been replaced due to an engine oil leak, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 84,000.
Mfg Campaign: 11584007
Recall Date: Apr 19, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When turning off the vehicle, the DIC gives an indication of Shift to Park warning. After a few minutes the beeping and warning would turn off. Started happening at 62,000 miles. Dealer looked for it April 18, 2023, could not duplicate the problem.
Corrective Action:
When turning off the vehicle, the DIC gives an indication of Shift to Park warning. After a few minutes the beeping and warning would turn off. Started happening at 62,000 miles. Dealer looked for it April 18, 2023, could not duplicate the problem.
Additional Notes:
When turning off the vehicle, the DIC gives an indication of Shift to Park warning. After a few minutes the beeping and warning would turn off. Started happening at 62,000 miles. Dealer looked for it April 18, 2023, could not duplicate the problem.
Mfg Campaign: 11583744
Recall Date: Apr 18, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depressing the accelerator pedal. The contact stated that the failures were intermittent but reoccurring. The contact stated that the "Transmission Hot - Idle Engine" was displayed. The contact had taken the vehicle to a local dealer who advised that the transmission failure was a known failure but that the manufacturer had not provided a remedy. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depressing the accelerator pedal. The contact stated that the failures were intermittent but reoccurring. The contact stated that the "Transmission Hot - Idle Engine" was displayed. The contact had taken the vehicle to a local dealer who advised that the transmission failure was a known failure but that the manufacturer had not provided a remedy. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depressing the accelerator pedal. The contact stated that the failures were intermittent but reoccurring. The contact stated that the "Transmission Hot - Idle Engine" was displayed. The contact had taken the vehicle to a local dealer who advised that the transmission failure was a known failure but that the manufacturer had not provided a remedy. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11583869
Recall Date: Apr 18, 2024
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