Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had to use my brakes hard because someone pulled in front of me. It drove fine for 10 miles afterwards on the interstate. I parked and turned the truck off but when I returned and turned the truck on the dash read ABS , Traction Control, EBS need service or failed as well as 43 miles per hour maximum speed. The power brakes do not work and the truck will not drive more then 43 mph.
Corrective Action:
I had to use my brakes hard because someone pulled in front of me. It drove fine for 10 miles afterwards on the interstate. I parked and turned the truck off but when I returned and turned the truck on the dash read ABS , Traction Control, EBS need service or failed as well as 43 miles per hour maximum speed. The power brakes do not work and the truck will not drive more then 43 mph.
Additional Notes:
I had to use my brakes hard because someone pulled in front of me. It drove fine for 10 miles afterwards on the interstate. I parked and turned the truck off but when I returned and turned the truck on the dash read ABS , Traction Control, EBS need service or failed as well as 43 miles per hour maximum speed. The power brakes do not work and the truck will not drive more then 43 mph.
Mfg Campaign: 11463469
Recall Date: May 5, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission revert to neutral revs over 4000 rpm then slams into gear and takes off then when you come to a stop it feels like another vehicle hit you from nehind
Corrective Action:
Transmission revert to neutral revs over 4000 rpm then slams into gear and takes off then when you come to a stop it feels like another vehicle hit you from nehind
Additional Notes:
Transmission revert to neutral revs over 4000 rpm then slams into gear and takes off then when you come to a stop it feels like another vehicle hit you from nehind
Mfg Campaign: 11463128
Recall Date: May 2, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Hello, I am having issues with my 2019 Chevy Silverado's transmission. When I go to drive it, sometimes coming out of first gear I will have hard shifting. The shifting is to intense that I have to let off of the gas, so my truck and idol down. This is a big issue when I am in heavy traffic, with a rick of being hit by other cars traveling faster. I have told my dealership about this multiple times and the last time I talked with them about this. I had them flush my transmission, thinking that would help. After that was done, the service manger told me. The way my transmission is shift is standard GM operation. Sometimes I will have a warning lamp come up. The fault code is "lost communication with transmission".
Corrective Action:
Hello, I am having issues with my 2019 Chevy Silverado's transmission. When I go to drive it, sometimes coming out of first gear I will have hard shifting. The shifting is to intense that I have to let off of the gas, so my truck and idol down. This is a big issue when I am in heavy traffic, with a rick of being hit by other cars traveling faster. I have told my dealership about this multiple times and the last time I talked with them about this. I had them flush my transmission, thinking that would help. After that was done, the service manger told me. The way my transmission is shift is standard GM operation. Sometimes I will have a warning lamp come up. The fault code is "lost communication with transmission".
Additional Notes:
Hello, I am having issues with my 2019 Chevy Silverado's transmission. When I go to drive it, sometimes coming out of first gear I will have hard shifting. The shifting is to intense that I have to let off of the gas, so my truck and idol down. This is a big issue when I am in heavy traffic, with a rick of being hit by other cars traveling faster. I have told my dealership about this multiple times and the last time I talked with them about this. I had them flush my transmission, thinking that would help. After that was done, the service manger told me. The way my transmission is shift is standard GM operation. Sometimes I will have a warning lamp come up. The fault code is "lost communication with transmission".
Mfg Campaign: 11462700
Recall Date: Apr 29, 2022
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
Front Driver Side tire has tread separation, down to the cord. Manufacturer Date code 1619, mold 418570. One week later was recalled for tread separation, but the dealer told me this is not covered under bumper to bumper warranty as they claim it's from road damage, but it was not. Had to have it replaced.
Corrective Action:
Front Driver Side tire has tread separation, down to the cord. Manufacturer Date code 1619, mold 418570. One week later was recalled for tread separation, but the dealer told me this is not covered under bumper to bumper warranty as they claim it's from road damage, but it was not. Had to have it replaced.
Additional Notes:
Front Driver Side tire has tread separation, down to the cord. Manufacturer Date code 1619, mold 418570. One week later was recalled for tread separation, but the dealer told me this is not covered under bumper to bumper warranty as they claim it's from road damage, but it was not. Had to have it replaced.
Mfg Campaign: 11462646
Recall Date: Apr 28, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
Corrective Action:
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
Additional Notes:
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
Mfg Campaign: 11458785
Recall Date: Mar 29, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
Corrective Action:
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
Additional Notes:
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
Mfg Campaign: 11458785
Recall Date: Mar 29, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Today March 25 2022 around 07:20 driving to work, the passenger side stationary panel of a 3 panel sliding window exploded with a loud noise. The window is totally shattered, but stayed in place. Little cubed glass is starting to fall from around the bottom edge. A month ago, I had experienced a crackling arcing sound coming from the defrost on that same panel. I took it into Quirk Chevrolet, Manchester NH to have it looked at. they stopped the arcing and released the vehicle back to me and fixed under "service bulletin". I am finding many other individuals experiencing this same exploding glass issue. There is a bulletin out concerning this particular model and yr truck for sliding glass window defroster overheating issues. I am hearing that the dealer is not addressing this as an issue and not remedying this under warranty. I have only 28500 miles on the truck.
Corrective Action:
Today March 25 2022 around 07:20 driving to work, the passenger side stationary panel of a 3 panel sliding window exploded with a loud noise. The window is totally shattered, but stayed in place. Little cubed glass is starting to fall from around the bottom edge. A month ago, I had experienced a crackling arcing sound coming from the defrost on that same panel. I took it into Quirk Chevrolet, Manchester NH to have it looked at. they stopped the arcing and released the vehicle back to me and fixed under "service bulletin". I am finding many other individuals experiencing this same exploding glass issue. There is a bulletin out concerning this particular model and yr truck for sliding glass window defroster overheating issues. I am hearing that the dealer is not addressing this as an issue and not remedying this under warranty. I have only 28500 miles on the truck.
Additional Notes:
Today March 25 2022 around 07:20 driving to work, the passenger side stationary panel of a 3 panel sliding window exploded with a loud noise. The window is totally shattered, but stayed in place. Little cubed glass is starting to fall from around the bottom edge. A month ago, I had experienced a crackling arcing sound coming from the defrost on that same panel. I took it into Quirk Chevrolet, Manchester NH to have it looked at. they stopped the arcing and released the vehicle back to me and fixed under "service bulletin". I am finding many other individuals experiencing this same exploding glass issue. There is a bulletin out concerning this particular model and yr truck for sliding glass window defroster overheating issues. I am hearing that the dealer is not addressing this as an issue and not remedying this under warranty. I have only 28500 miles on the truck.
Mfg Campaign: 11458324
Recall Date: Mar 25, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the warning message "low oil turn off vehicle" had displayed. The vehicle was parked and upon inspection it was discovered that no engine oil was present on the engine oil dipstick and there was an oil leak underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine oil cooler line crimp had detached. The vehicle was repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 42,000
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the warning message "low oil turn off vehicle" had displayed. The vehicle was parked and upon inspection it was discovered that no engine oil was present on the engine oil dipstick and there was an oil leak underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine oil cooler line crimp had detached. The vehicle was repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 42,000
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the warning message "low oil turn off vehicle" had displayed. The vehicle was parked and upon inspection it was discovered that no engine oil was present on the engine oil dipstick and there was an oil leak underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine oil cooler line crimp had detached. The vehicle was repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 42,000
Mfg Campaign: 11458356
Recall Date: Mar 25, 2022
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Corrective Action:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Additional Notes:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Mfg Campaign: 11457649
Recall Date: Mar 21, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Corrective Action:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Additional Notes:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Mfg Campaign: 11457649
Recall Date: Mar 21, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Corrective Action:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Additional Notes:
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Mfg Campaign: 11457649
Recall Date: Mar 21, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it.
Corrective Action:
The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it.
Additional Notes:
The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it.
Mfg Campaign: 11457071
Recall Date: Mar 17, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
Mfg Campaign: 11455994
Recall Date: Mar 10, 2022
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
Mfg Campaign: 11455994
Recall Date: Mar 10, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Corrective Action:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Additional Notes:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Mfg Campaign: 11454424
Recall Date: Feb 28, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Corrective Action:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Additional Notes:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Mfg Campaign: 11454424
Recall Date: Feb 28, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Corrective Action:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Additional Notes:
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Mfg Campaign: 11454424
Recall Date: Feb 28, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On multiple occasions while using an Apple phone that is connected to the vehicle via the USB port. While on a phone call, the call will drop, and the radio will turn up to full volume and will not shut off until the entire vehicle is pulled over and completely powered off. During the most recent event the radio did not shutoff even after vehicle was parked and powered down. It eventually shut off after the autotimer shut down all of the accessories power after the timeout time. The volume blast has happened twice in heavy metro Detroit, rush hour traffic. The volume level is extraordinarily distracting & when on the expressway, its nearly impossible to find a safe or practical place to power down the vehicle to reset the radio. The vehicle has been taken to the dealer to "flash" the radio, however it has not repaired the problem.
Corrective Action:
On multiple occasions while using an Apple phone that is connected to the vehicle via the USB port. While on a phone call, the call will drop, and the radio will turn up to full volume and will not shut off until the entire vehicle is pulled over and completely powered off. During the most recent event the radio did not shutoff even after vehicle was parked and powered down. It eventually shut off after the autotimer shut down all of the accessories power after the timeout time. The volume blast has happened twice in heavy metro Detroit, rush hour traffic. The volume level is extraordinarily distracting & when on the expressway, its nearly impossible to find a safe or practical place to power down the vehicle to reset the radio. The vehicle has been taken to the dealer to "flash" the radio, however it has not repaired the problem.
Additional Notes:
On multiple occasions while using an Apple phone that is connected to the vehicle via the USB port. While on a phone call, the call will drop, and the radio will turn up to full volume and will not shut off until the entire vehicle is pulled over and completely powered off. During the most recent event the radio did not shutoff even after vehicle was parked and powered down. It eventually shut off after the autotimer shut down all of the accessories power after the timeout time. The volume blast has happened twice in heavy metro Detroit, rush hour traffic. The volume level is extraordinarily distracting & when on the expressway, its nearly impossible to find a safe or practical place to power down the vehicle to reset the radio. The vehicle has been taken to the dealer to "flash" the radio, however it has not repaired the problem.
Mfg Campaign: 11453740
Recall Date: Feb 24, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
Corrective Action:
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
Additional Notes:
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
Mfg Campaign: 11453566
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
Corrective Action:
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
Additional Notes:
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
Mfg Campaign: 11453566
Recall Date: Feb 23, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury