Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Corrective Action:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Additional Notes:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Mfg Campaign: 11432734
Recall Date: Sep 13, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Corrective Action:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Additional Notes:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Mfg Campaign: 11432734
Recall Date: Sep 13, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Corrective Action:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Additional Notes:
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Mfg Campaign: 11432734
Recall Date: Sep 13, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Corrective Action:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Additional Notes:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Mfg Campaign: 11432689
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Corrective Action:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Additional Notes:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Mfg Campaign: 11432689
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Corrective Action:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Additional Notes:
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Mfg Campaign: 11432689
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Corrective Action:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Additional Notes:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Mfg Campaign: 11431778
Recall Date: Sep 5, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Corrective Action:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Additional Notes:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Mfg Campaign: 11431778
Recall Date: Sep 5, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Corrective Action:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Additional Notes:
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Mfg Campaign: 11431778
Recall Date: Sep 5, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Thousands of these vehicles have Engine Lifter failure problems at early mileage and if your vehicle is out of warranty you have to pay. These are vehicles with the AFM 5.3 and many are failing. This is a well known problem and should be recalled soon. If your engine fails on the highway it can be extremely dangerous.
Corrective Action:
Thousands of these vehicles have Engine Lifter failure problems at early mileage and if your vehicle is out of warranty you have to pay. These are vehicles with the AFM 5.3 and many are failing. This is a well known problem and should be recalled soon. If your engine fails on the highway it can be extremely dangerous.
Additional Notes:
Thousands of these vehicles have Engine Lifter failure problems at early mileage and if your vehicle is out of warranty you have to pay. These are vehicles with the AFM 5.3 and many are failing. This is a well known problem and should be recalled soon. If your engine fails on the highway it can be extremely dangerous.
Mfg Campaign: 11430577
Recall Date: Aug 26, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Clarity of the back up camera is very cloudy or not clear at all
Corrective Action:
Clarity of the back up camera is very cloudy or not clear at all
Additional Notes:
Clarity of the back up camera is very cloudy or not clear at all
Mfg Campaign: 11430453
Recall Date: Aug 25, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Mfg Campaign: 11428894
Recall Date: Aug 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Mfg Campaign: 11428894
Recall Date: Aug 12, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Mfg Campaign: 11428894
Recall Date: Aug 12, 2021
General Motors, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
We were driving on the interstate and all the sudden my driver’s side rear tire lost all of its air. Happened very quickly. Upon inspection, the tire had a 2–3-inch tear in the sidewall of the tire going from the center of the tire out words. There was nothing in the roadway and we did not hit anything. The sidewall just blew out of the tire. Tire size is 265/65/R18.
Corrective Action:
We were driving on the interstate and all the sudden my driver’s side rear tire lost all of its air. Happened very quickly. Upon inspection, the tire had a 2–3-inch tear in the sidewall of the tire going from the center of the tire out words. There was nothing in the roadway and we did not hit anything. The sidewall just blew out of the tire. Tire size is 265/65/R18.
Additional Notes:
We were driving on the interstate and all the sudden my driver’s side rear tire lost all of its air. Happened very quickly. Upon inspection, the tire had a 2–3-inch tear in the sidewall of the tire going from the center of the tire out words. There was nothing in the roadway and we did not hit anything. The sidewall just blew out of the tire. Tire size is 265/65/R18.
Mfg Campaign: 11428377
Recall Date: Aug 9, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When backing out of the driveway and shifting from Reverse to drive the transmission slows the engine before slamming into second gear. During the entire driver the transmission shakes before shifting into any gear. I took it to Patriot Chevy in Warminster, Pa on 8/2/21. They said they reset the computer module. I tested it immediately and nothing changed.
Corrective Action:
When backing out of the driveway and shifting from Reverse to drive the transmission slows the engine before slamming into second gear. During the entire driver the transmission shakes before shifting into any gear. I took it to Patriot Chevy in Warminster, Pa on 8/2/21. They said they reset the computer module. I tested it immediately and nothing changed.
Additional Notes:
When backing out of the driveway and shifting from Reverse to drive the transmission slows the engine before slamming into second gear. During the entire driver the transmission shakes before shifting into any gear. I took it to Patriot Chevy in Warminster, Pa on 8/2/21. They said they reset the computer module. I tested it immediately and nothing changed.
Mfg Campaign: 11428429
Recall Date: Aug 9, 2021
General Motors, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The Contact owns a 2019 Chevrolet Silverado 1500 equipped with Bridgestone tires, Tire Line: Dueler All Terrain, Tire Size: 275/60/R20, DOT Number: 7X0RXD1019. The contact stated that all four tires exhibited dry rot on the inside and the tire casing were splitting. The tires were not replaced. The manufacturer was contacted and informed of the failure. The failure mileage was 26,423.
Corrective Action:
The Contact owns a 2019 Chevrolet Silverado 1500 equipped with Bridgestone tires, Tire Line: Dueler All Terrain, Tire Size: 275/60/R20, DOT Number: 7X0RXD1019. The contact stated that all four tires exhibited dry rot on the inside and the tire casing were splitting. The tires were not replaced. The manufacturer was contacted and informed of the failure. The failure mileage was 26,423.
Additional Notes:
The Contact owns a 2019 Chevrolet Silverado 1500 equipped with Bridgestone tires, Tire Line: Dueler All Terrain, Tire Size: 275/60/R20, DOT Number: 7X0RXD1019. The contact stated that all four tires exhibited dry rot on the inside and the tire casing were splitting. The tires were not replaced. The manufacturer was contacted and informed of the failure. The failure mileage was 26,423.
Mfg Campaign: 11427436
Recall Date: Aug 2, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Started truck up after parking for 20 minutes and the Brake ESC service light on dash came on and stated that there was a problem and I would not be able to drive over 43 mph, the ABS, Traction control were also shut down. I drove this to the local GM dealer who is now working on this for the third day and can't figure out what is wrong. The programing for the brakes was gone, they reprogrammed and it cleared out immediately. They are working with GM to attempt to fix the issue once they figure it out.
Corrective Action:
Started truck up after parking for 20 minutes and the Brake ESC service light on dash came on and stated that there was a problem and I would not be able to drive over 43 mph, the ABS, Traction control were also shut down. I drove this to the local GM dealer who is now working on this for the third day and can't figure out what is wrong. The programing for the brakes was gone, they reprogrammed and it cleared out immediately. They are working with GM to attempt to fix the issue once they figure it out.
Additional Notes:
Started truck up after parking for 20 minutes and the Brake ESC service light on dash came on and stated that there was a problem and I would not be able to drive over 43 mph, the ABS, Traction control were also shut down. I drove this to the local GM dealer who is now working on this for the third day and can't figure out what is wrong. The programing for the brakes was gone, they reprogrammed and it cleared out immediately. They are working with GM to attempt to fix the issue once they figure it out.
Mfg Campaign: 11424725
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I received a message to "Service Power Steering" and to "Service ESC". The power steering completely went out and I had to drive without it. Once the vehicle sat for about an hour, I restarted it and the messages cleared. This is the second time this has happened since I have owned the vehicle.
Corrective Action:
I received a message to "Service Power Steering" and to "Service ESC". The power steering completely went out and I had to drive without it. Once the vehicle sat for about an hour, I restarted it and the messages cleared. This is the second time this has happened since I have owned the vehicle.
Additional Notes:
I received a message to "Service Power Steering" and to "Service ESC". The power steering completely went out and I had to drive without it. Once the vehicle sat for about an hour, I restarted it and the messages cleared. This is the second time this has happened since I have owned the vehicle.
Mfg Campaign: 11424340
Recall Date: Jul 12, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires ABS went nuts but didn’t stop it from locking up
Corrective Action:
Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires ABS went nuts but didn’t stop it from locking up
Additional Notes:
Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires ABS went nuts but didn’t stop it from locking up
Mfg Campaign: 11423621
Recall Date: Jul 6, 2021
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