Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to Heartland Chevrolet (501 Rte 291, Liberty, MO 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional GM engineer (Service Manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
Corrective Action:
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to Heartland Chevrolet (501 Rte 291, Liberty, MO 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional GM engineer (Service Manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
Additional Notes:
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to Heartland Chevrolet (501 Rte 291, Liberty, MO 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional GM engineer (Service Manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
Mfg Campaign: 11417777
Recall Date: May 19, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Mfg Campaign: 11415178
Recall Date: May 4, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Mfg Campaign: 11415178
Recall Date: May 4, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Mfg Campaign: 11415178
Recall Date: May 4, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY TRANSMISSION IS SHIFTING REALLY HARD PARTICULARLY AT SLOWER SPEEDS. WHEN I BEGIN TO SLOW AND THEN START TO ACCELERATE JUST A LITTLE BIT IT SLAMS INTO GEAR AT TIMES CAUSING THE TRUCK LAUNCH FORWARD. I HAVE HAD IT BACK TO THE DEALER NO LESS THEN 4 TIMES FOR THE ISSUE. THEY TELL ME THE SAME THING EVERY TIME. IF WE DON'T HAVE A CODE OR CAN'T REPLICATE IT WE CAN'T FIX IT. FROM RESEARCH I HAVE DONE THIS SEEMS TO BE A WIDE SPREAD PROBLEM! I HAVE REAL SAFETY CONCERNS. SPECIFICALLY IF IT DOES ONE OF THESE HARD SHIFTS WHILE I AM IN TRAFFIC, I AM AFRAID IT WILL PUSH ME RIGHT INTO THE BACK OF THE CAR IN FRONT OF ME.
Corrective Action:
MY TRANSMISSION IS SHIFTING REALLY HARD PARTICULARLY AT SLOWER SPEEDS. WHEN I BEGIN TO SLOW AND THEN START TO ACCELERATE JUST A LITTLE BIT IT SLAMS INTO GEAR AT TIMES CAUSING THE TRUCK LAUNCH FORWARD. I HAVE HAD IT BACK TO THE DEALER NO LESS THEN 4 TIMES FOR THE ISSUE. THEY TELL ME THE SAME THING EVERY TIME. IF WE DON'T HAVE A CODE OR CAN'T REPLICATE IT WE CAN'T FIX IT. FROM RESEARCH I HAVE DONE THIS SEEMS TO BE A WIDE SPREAD PROBLEM! I HAVE REAL SAFETY CONCERNS. SPECIFICALLY IF IT DOES ONE OF THESE HARD SHIFTS WHILE I AM IN TRAFFIC, I AM AFRAID IT WILL PUSH ME RIGHT INTO THE BACK OF THE CAR IN FRONT OF ME.
Additional Notes:
MY TRANSMISSION IS SHIFTING REALLY HARD PARTICULARLY AT SLOWER SPEEDS. WHEN I BEGIN TO SLOW AND THEN START TO ACCELERATE JUST A LITTLE BIT IT SLAMS INTO GEAR AT TIMES CAUSING THE TRUCK LAUNCH FORWARD. I HAVE HAD IT BACK TO THE DEALER NO LESS THEN 4 TIMES FOR THE ISSUE. THEY TELL ME THE SAME THING EVERY TIME. IF WE DON'T HAVE A CODE OR CAN'T REPLICATE IT WE CAN'T FIX IT. FROM RESEARCH I HAVE DONE THIS SEEMS TO BE A WIDE SPREAD PROBLEM! I HAVE REAL SAFETY CONCERNS. SPECIFICALLY IF IT DOES ONE OF THESE HARD SHIFTS WHILE I AM IN TRAFFIC, I AM AFRAID IT WILL PUSH ME RIGHT INTO THE BACK OF THE CAR IN FRONT OF ME.
Mfg Campaign: 11414604
Recall Date: Apr 30, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Corrective Action:
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Additional Notes:
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Mfg Campaign: 11414168
Recall Date: Apr 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Corrective Action:
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Additional Notes:
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Mfg Campaign: 11414168
Recall Date: Apr 27, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING
Corrective Action:
TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING
Additional Notes:
TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING
Mfg Campaign: 11413567
Recall Date: Apr 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
Corrective Action:
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
Additional Notes:
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
Mfg Campaign: 11413172
Recall Date: Apr 21, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
Corrective Action:
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
Additional Notes:
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
Mfg Campaign: 11413172
Recall Date: Apr 21, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
A CURRENT RECALL FOR THIS ISSUE STANDS IN CANANDA AND ALASKA. THE EOC ENGINE COOLING LINES LEAK OIL. THE EOC CLAMP AND/OR ASSEMBLY LOOSENS CAUSING A SEVER OIL LEAK. MORE COMMON IN COLDER CLIMATE AREAS. LEAK ACCRUES AT ALL TIMES, WHEN RUNNING OR NOT.
Corrective Action:
A CURRENT RECALL FOR THIS ISSUE STANDS IN CANANDA AND ALASKA. THE EOC ENGINE COOLING LINES LEAK OIL. THE EOC CLAMP AND/OR ASSEMBLY LOOSENS CAUSING A SEVER OIL LEAK. MORE COMMON IN COLDER CLIMATE AREAS. LEAK ACCRUES AT ALL TIMES, WHEN RUNNING OR NOT.
Additional Notes:
A CURRENT RECALL FOR THIS ISSUE STANDS IN CANANDA AND ALASKA. THE EOC ENGINE COOLING LINES LEAK OIL. THE EOC CLAMP AND/OR ASSEMBLY LOOSENS CAUSING A SEVER OIL LEAK. MORE COMMON IN COLDER CLIMATE AREAS. LEAK ACCRUES AT ALL TIMES, WHEN RUNNING OR NOT.
Mfg Campaign: 11408043
Recall Date: Apr 14, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THIS TRUCK NEW IN 2019. I HAVE HAD IT BACK TO THE DEALERSHIP NUMEROUS TIMES. WHEN YOU PUT THE TRUCK IN REVERSE AND THEN PULL BACK INTO DRIVE TO TAKE OFF THE TRUCK JERKS YOU SO HARD THAT IT EVEN SQUEALS THE TIRES. I TALKED TO ANOTHER CHEVROLET DEALERSHIP IN COOKEVILLE TN AND THEY SAID THEY ARE AWARE OR THE ISSUE AND CURRENTLY HAVE 9 OTHER TRUCKS WITH THE SAME COMPLAINTS. THERE WAS ANOTHER GUT IN THAT SERVICE DEPARTMENT THE SAME DAY ALSO COMPLAINING ABOUT THE SAME ISSUE WITH HIS TRUCK . EVERY TIME I TAKE IT BACK TO THE MURFREESBORO DEALERSHIP THEY SAY THEY CAN NOT FIND THE PROBLEM AND THEY DO NOT KNOW OF ANY ISSUES WHICH I FIND HARD TO BELIEVE. THIS ISSUES HAS BEEN PRESENT FROM THE FIRST DAY I PURCHASED THIS TRUCK
Corrective Action:
I BOUGHT THIS TRUCK NEW IN 2019. I HAVE HAD IT BACK TO THE DEALERSHIP NUMEROUS TIMES. WHEN YOU PUT THE TRUCK IN REVERSE AND THEN PULL BACK INTO DRIVE TO TAKE OFF THE TRUCK JERKS YOU SO HARD THAT IT EVEN SQUEALS THE TIRES. I TALKED TO ANOTHER CHEVROLET DEALERSHIP IN COOKEVILLE TN AND THEY SAID THEY ARE AWARE OR THE ISSUE AND CURRENTLY HAVE 9 OTHER TRUCKS WITH THE SAME COMPLAINTS. THERE WAS ANOTHER GUT IN THAT SERVICE DEPARTMENT THE SAME DAY ALSO COMPLAINING ABOUT THE SAME ISSUE WITH HIS TRUCK . EVERY TIME I TAKE IT BACK TO THE MURFREESBORO DEALERSHIP THEY SAY THEY CAN NOT FIND THE PROBLEM AND THEY DO NOT KNOW OF ANY ISSUES WHICH I FIND HARD TO BELIEVE. THIS ISSUES HAS BEEN PRESENT FROM THE FIRST DAY I PURCHASED THIS TRUCK
Additional Notes:
I BOUGHT THIS TRUCK NEW IN 2019. I HAVE HAD IT BACK TO THE DEALERSHIP NUMEROUS TIMES. WHEN YOU PUT THE TRUCK IN REVERSE AND THEN PULL BACK INTO DRIVE TO TAKE OFF THE TRUCK JERKS YOU SO HARD THAT IT EVEN SQUEALS THE TIRES. I TALKED TO ANOTHER CHEVROLET DEALERSHIP IN COOKEVILLE TN AND THEY SAID THEY ARE AWARE OR THE ISSUE AND CURRENTLY HAVE 9 OTHER TRUCKS WITH THE SAME COMPLAINTS. THERE WAS ANOTHER GUT IN THAT SERVICE DEPARTMENT THE SAME DAY ALSO COMPLAINING ABOUT THE SAME ISSUE WITH HIS TRUCK . EVERY TIME I TAKE IT BACK TO THE MURFREESBORO DEALERSHIP THEY SAY THEY CAN NOT FIND THE PROBLEM AND THEY DO NOT KNOW OF ANY ISSUES WHICH I FIND HARD TO BELIEVE. THIS ISSUES HAS BEEN PRESENT FROM THE FIRST DAY I PURCHASED THIS TRUCK
Mfg Campaign: 11408098
Recall Date: Apr 14, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING MY VEHICLE DOWN A RESIDENTIAL STREET AROUND 25 MPH MY STEERING SUDDENLY PULLED TO THE RIGHT. CAUSING ME TO STRIKE A PARKED CAR. THIS HAPPENED ON4/10/21. THE VEHICLE PULLED TO THE RIGHT CAUSING MY TIRE TO STRIKE THE PARKED CAR. WITNESS TO THE ACCIDENT SAID THAT MY WHEEL WAS COMING OFF BEFORE STRIKING THE CAR. THE FRONT RIGHT SIDE SUSPENSION ON MY TRUCK WAS RIPPED AWAY FROM THE VEHICLE INCLUDING THE DRIVE AXLE. PIECES OF THE SUSPENSION BROKE INTO PIECES. THERE IS A POLICE REPORT WITH THE WAVERLY POLICE DEPT IN WAVERLY, OHIO 45690. REPORT NUMBER 21-050. TO MY SURPRISE COMING HOME FROM WORK ON 4/13/21 THE SAME THING HAPPENED TO A CO WORKERS NEW MODEL GMC SIERRA WHICH IS A SIMILAR VEHICLE. HE WAS JUST DRIVING AND THE FRONT SUSPENSION FELL OFF HIS VEHICLE CAUSING HIS TRUCK SUSPENSION TO HIT THE GROUND. I OBSERVED HIS VEHICLE AND THE DAMAGE TO THE SUSPENSION WAS BASICALLY IDENTICAL TO MY VEHICLE SUSPENSION. HIS VEHICLE IS CURRENTLY LOCATED AT HOMETOWN CHEVROLET IN WAVERLY, OHIO 45690. MY VEHICLE WAS TOWED TO PERFECTION ONE COLLISION IN CHILLICOTHE OHIO.
Corrective Action:
WHILE DRIVING MY VEHICLE DOWN A RESIDENTIAL STREET AROUND 25 MPH MY STEERING SUDDENLY PULLED TO THE RIGHT. CAUSING ME TO STRIKE A PARKED CAR. THIS HAPPENED ON4/10/21. THE VEHICLE PULLED TO THE RIGHT CAUSING MY TIRE TO STRIKE THE PARKED CAR. WITNESS TO THE ACCIDENT SAID THAT MY WHEEL WAS COMING OFF BEFORE STRIKING THE CAR. THE FRONT RIGHT SIDE SUSPENSION ON MY TRUCK WAS RIPPED AWAY FROM THE VEHICLE INCLUDING THE DRIVE AXLE. PIECES OF THE SUSPENSION BROKE INTO PIECES. THERE IS A POLICE REPORT WITH THE WAVERLY POLICE DEPT IN WAVERLY, OHIO 45690. REPORT NUMBER 21-050. TO MY SURPRISE COMING HOME FROM WORK ON 4/13/21 THE SAME THING HAPPENED TO A CO WORKERS NEW MODEL GMC SIERRA WHICH IS A SIMILAR VEHICLE. HE WAS JUST DRIVING AND THE FRONT SUSPENSION FELL OFF HIS VEHICLE CAUSING HIS TRUCK SUSPENSION TO HIT THE GROUND. I OBSERVED HIS VEHICLE AND THE DAMAGE TO THE SUSPENSION WAS BASICALLY IDENTICAL TO MY VEHICLE SUSPENSION. HIS VEHICLE IS CURRENTLY LOCATED AT HOMETOWN CHEVROLET IN WAVERLY, OHIO 45690. MY VEHICLE WAS TOWED TO PERFECTION ONE COLLISION IN CHILLICOTHE OHIO.
Additional Notes:
WHILE DRIVING MY VEHICLE DOWN A RESIDENTIAL STREET AROUND 25 MPH MY STEERING SUDDENLY PULLED TO THE RIGHT. CAUSING ME TO STRIKE A PARKED CAR. THIS HAPPENED ON4/10/21. THE VEHICLE PULLED TO THE RIGHT CAUSING MY TIRE TO STRIKE THE PARKED CAR. WITNESS TO THE ACCIDENT SAID THAT MY WHEEL WAS COMING OFF BEFORE STRIKING THE CAR. THE FRONT RIGHT SIDE SUSPENSION ON MY TRUCK WAS RIPPED AWAY FROM THE VEHICLE INCLUDING THE DRIVE AXLE. PIECES OF THE SUSPENSION BROKE INTO PIECES. THERE IS A POLICE REPORT WITH THE WAVERLY POLICE DEPT IN WAVERLY, OHIO 45690. REPORT NUMBER 21-050. TO MY SURPRISE COMING HOME FROM WORK ON 4/13/21 THE SAME THING HAPPENED TO A CO WORKERS NEW MODEL GMC SIERRA WHICH IS A SIMILAR VEHICLE. HE WAS JUST DRIVING AND THE FRONT SUSPENSION FELL OFF HIS VEHICLE CAUSING HIS TRUCK SUSPENSION TO HIT THE GROUND. I OBSERVED HIS VEHICLE AND THE DAMAGE TO THE SUSPENSION WAS BASICALLY IDENTICAL TO MY VEHICLE SUSPENSION. HIS VEHICLE IS CURRENTLY LOCATED AT HOMETOWN CHEVROLET IN WAVERLY, OHIO 45690. MY VEHICLE WAS TOWED TO PERFECTION ONE COLLISION IN CHILLICOTHE OHIO.
Mfg Campaign: 11407974
Recall Date: Apr 13, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Corrective Action:
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Additional Notes:
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Mfg Campaign: 11407194
Recall Date: Apr 9, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Corrective Action:
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Additional Notes:
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Mfg Campaign: 11407194
Recall Date: Apr 9, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
Mfg Campaign: 11407074
Recall Date: Apr 8, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HARD SHIFT FROM 1ST TO 2ND AND SOMETIMES 2ND TO 3RD CAUSING THE ENGINE TO REV HIGH - CITY DRIVING. WHEN TOWING BOAT IN TOW OR CAMPER IN TOW MODE, TRANSMISSION WILL NOT SWITCH GEARS WHEN IT SHOULD CAUSING HIGH REV - CITY AND HIGHWAY DRIVING. DEALERSHIP HAS HAD IT MULTIPLE TIMES BUT FIND "NOTHING" WRONG EVERY TIME AND THEN IT SHIFTS HARD UPON LEAVING THE DEALERSHIP. THIS HAPPENS FREQUENTLY THROUGHOUT THE YEAR REGARDLESS OF THE WEATHER.
Corrective Action:
HARD SHIFT FROM 1ST TO 2ND AND SOMETIMES 2ND TO 3RD CAUSING THE ENGINE TO REV HIGH - CITY DRIVING. WHEN TOWING BOAT IN TOW OR CAMPER IN TOW MODE, TRANSMISSION WILL NOT SWITCH GEARS WHEN IT SHOULD CAUSING HIGH REV - CITY AND HIGHWAY DRIVING. DEALERSHIP HAS HAD IT MULTIPLE TIMES BUT FIND "NOTHING" WRONG EVERY TIME AND THEN IT SHIFTS HARD UPON LEAVING THE DEALERSHIP. THIS HAPPENS FREQUENTLY THROUGHOUT THE YEAR REGARDLESS OF THE WEATHER.
Additional Notes:
HARD SHIFT FROM 1ST TO 2ND AND SOMETIMES 2ND TO 3RD CAUSING THE ENGINE TO REV HIGH - CITY DRIVING. WHEN TOWING BOAT IN TOW OR CAMPER IN TOW MODE, TRANSMISSION WILL NOT SWITCH GEARS WHEN IT SHOULD CAUSING HIGH REV - CITY AND HIGHWAY DRIVING. DEALERSHIP HAS HAD IT MULTIPLE TIMES BUT FIND "NOTHING" WRONG EVERY TIME AND THEN IT SHIFTS HARD UPON LEAVING THE DEALERSHIP. THIS HAPPENS FREQUENTLY THROUGHOUT THE YEAR REGARDLESS OF THE WEATHER.
Mfg Campaign: 11406956
Recall Date: Apr 7, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
START-STOP SYSTEM NOT WORKING,
Corrective Action:
START-STOP SYSTEM NOT WORKING,
Additional Notes:
START-STOP SYSTEM NOT WORKING,
Mfg Campaign: 11406969
Recall Date: Apr 7, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING AT 25 MPH, ALL 4 BRAKES LOCKED UP. THIS HAPPENED 4 TIMES THEN THE TRUCK WAS PARKED. I WAS TURNING ON A STATE HIGHWAY .
Corrective Action:
WHILE DRIVING AT 25 MPH, ALL 4 BRAKES LOCKED UP. THIS HAPPENED 4 TIMES THEN THE TRUCK WAS PARKED. I WAS TURNING ON A STATE HIGHWAY .
Additional Notes:
WHILE DRIVING AT 25 MPH, ALL 4 BRAKES LOCKED UP. THIS HAPPENED 4 TIMES THEN THE TRUCK WAS PARKED. I WAS TURNING ON A STATE HIGHWAY .
Mfg Campaign: 11406233
Recall Date: Apr 3, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, THE BACK-UP CAMERA FLICKERED, AND THE SERVICE BACK-UP CAMERA MESSAGE WAS DISPLAYED ON THE SCREEN. THE VEHICLE WAS TAKEN TO BOUCHER CHEVROLET, INC. (1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107) ON SEVERAL OCCASIONS AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *DT
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, THE BACK-UP CAMERA FLICKERED, AND THE SERVICE BACK-UP CAMERA MESSAGE WAS DISPLAYED ON THE SCREEN. THE VEHICLE WAS TAKEN TO BOUCHER CHEVROLET, INC. (1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107) ON SEVERAL OCCASIONS AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *DT
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, THE BACK-UP CAMERA FLICKERED, AND THE SERVICE BACK-UP CAMERA MESSAGE WAS DISPLAYED ON THE SCREEN. THE VEHICLE WAS TAKEN TO BOUCHER CHEVROLET, INC. (1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107) ON SEVERAL OCCASIONS AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *DT
Mfg Campaign: 11405981
Recall Date: Apr 1, 2021
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