Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 2/22, MY VEHICLE HAD TO BE TAKEN IN TO THE DEALERSHIP DUE TO IT NOT STARTING. MY CHECK ENGINE LIGHT CAME ON. THE ISSUE WAS SUPPOSEDLY A SOFTWARE ISSUE. THIS ISSUE HAS HAPPENED AGAIN AND MY VEHICLE IS BACK AT THE DEALERSHIP ONCE AGAIN ON 3/29. IT WAS STATED THAT GM WILL HAVE TO ADVISE THE TECH ON WHAT TO DO FOR A PERMANENT FIX. THIS IS A MAJOR INCONVENIENCE AND DISTURBING. MY VEHICLE WOULD NOT START ON 3 OCCASIONS BECAUSE OF THIS ISSUE. THE VEHICLE ONLY HAS 11,800 MILES ON IT.
Corrective Action:
ON 2/22, MY VEHICLE HAD TO BE TAKEN IN TO THE DEALERSHIP DUE TO IT NOT STARTING. MY CHECK ENGINE LIGHT CAME ON. THE ISSUE WAS SUPPOSEDLY A SOFTWARE ISSUE. THIS ISSUE HAS HAPPENED AGAIN AND MY VEHICLE IS BACK AT THE DEALERSHIP ONCE AGAIN ON 3/29. IT WAS STATED THAT GM WILL HAVE TO ADVISE THE TECH ON WHAT TO DO FOR A PERMANENT FIX. THIS IS A MAJOR INCONVENIENCE AND DISTURBING. MY VEHICLE WOULD NOT START ON 3 OCCASIONS BECAUSE OF THIS ISSUE. THE VEHICLE ONLY HAS 11,800 MILES ON IT.
Additional Notes:
ON 2/22, MY VEHICLE HAD TO BE TAKEN IN TO THE DEALERSHIP DUE TO IT NOT STARTING. MY CHECK ENGINE LIGHT CAME ON. THE ISSUE WAS SUPPOSEDLY A SOFTWARE ISSUE. THIS ISSUE HAS HAPPENED AGAIN AND MY VEHICLE IS BACK AT THE DEALERSHIP ONCE AGAIN ON 3/29. IT WAS STATED THAT GM WILL HAVE TO ADVISE THE TECH ON WHAT TO DO FOR A PERMANENT FIX. THIS IS A MAJOR INCONVENIENCE AND DISTURBING. MY VEHICLE WOULD NOT START ON 3 OCCASIONS BECAUSE OF THIS ISSUE. THE VEHICLE ONLY HAS 11,800 MILES ON IT.
Mfg Campaign: 11405644
Recall Date: Mar 30, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 ISSUES WITH LCD DISPLAY USED FOR RADIO. HANDS FREE DEVICES AND BACKUP CAMERA. !ST ISSUE IS AFTER BEING PARKED FOR SEVERAL HOURS, THE DISPLAY MAY FREEZE ON ITS LAST RADIO SETTING OR MAY GO COMPLETELY DEAD. CAR CAN BE DRIVEN BUT THERE IS NO ABILITY TO USE RADIO, HANDS FREE PHONE, MAPS FROM PHONE OR BACK UP CAMERA. ONLY FIX IS TO RUN THE VEHICLE FOR AT LEAST FIVE MINUTES, REMOVE THE KEY AND OPEN AND CLOSE THE DOOR. AFTER ABOUT A MINUTE THE INSTRUMENTS SHUT DOWN. OPENING AND CLOSING THE DOOR WILL RESET THE DISPLAY AND AGAIN IT WILL FUNCTION NORMALLY. 2 BACKUP CAMERA SHUTS OFF WHILE BACKING UP. 3 ENTIRE DISPLAY SHUTS DOWN AND RESTARTS WHILE VEHICLE IS MOVING. ALL THESE EVENTS HAPPEN AFTER THE VEHICLE HAS SAT IDLE FOR MULTIPLE HOURS. ALSO WITHIN 5 MINUTES OF STARTING TO DRIVE THE CAR. THESE EVENTS HAVE HAPPENED MULTIPLE TIMES AND GETTING MORE FREQUENT.
Corrective Action:
3 ISSUES WITH LCD DISPLAY USED FOR RADIO. HANDS FREE DEVICES AND BACKUP CAMERA. !ST ISSUE IS AFTER BEING PARKED FOR SEVERAL HOURS, THE DISPLAY MAY FREEZE ON ITS LAST RADIO SETTING OR MAY GO COMPLETELY DEAD. CAR CAN BE DRIVEN BUT THERE IS NO ABILITY TO USE RADIO, HANDS FREE PHONE, MAPS FROM PHONE OR BACK UP CAMERA. ONLY FIX IS TO RUN THE VEHICLE FOR AT LEAST FIVE MINUTES, REMOVE THE KEY AND OPEN AND CLOSE THE DOOR. AFTER ABOUT A MINUTE THE INSTRUMENTS SHUT DOWN. OPENING AND CLOSING THE DOOR WILL RESET THE DISPLAY AND AGAIN IT WILL FUNCTION NORMALLY. 2 BACKUP CAMERA SHUTS OFF WHILE BACKING UP. 3 ENTIRE DISPLAY SHUTS DOWN AND RESTARTS WHILE VEHICLE IS MOVING. ALL THESE EVENTS HAPPEN AFTER THE VEHICLE HAS SAT IDLE FOR MULTIPLE HOURS. ALSO WITHIN 5 MINUTES OF STARTING TO DRIVE THE CAR. THESE EVENTS HAVE HAPPENED MULTIPLE TIMES AND GETTING MORE FREQUENT.
Additional Notes:
3 ISSUES WITH LCD DISPLAY USED FOR RADIO. HANDS FREE DEVICES AND BACKUP CAMERA. !ST ISSUE IS AFTER BEING PARKED FOR SEVERAL HOURS, THE DISPLAY MAY FREEZE ON ITS LAST RADIO SETTING OR MAY GO COMPLETELY DEAD. CAR CAN BE DRIVEN BUT THERE IS NO ABILITY TO USE RADIO, HANDS FREE PHONE, MAPS FROM PHONE OR BACK UP CAMERA. ONLY FIX IS TO RUN THE VEHICLE FOR AT LEAST FIVE MINUTES, REMOVE THE KEY AND OPEN AND CLOSE THE DOOR. AFTER ABOUT A MINUTE THE INSTRUMENTS SHUT DOWN. OPENING AND CLOSING THE DOOR WILL RESET THE DISPLAY AND AGAIN IT WILL FUNCTION NORMALLY. 2 BACKUP CAMERA SHUTS OFF WHILE BACKING UP. 3 ENTIRE DISPLAY SHUTS DOWN AND RESTARTS WHILE VEHICLE IS MOVING. ALL THESE EVENTS HAPPEN AFTER THE VEHICLE HAS SAT IDLE FOR MULTIPLE HOURS. ALSO WITHIN 5 MINUTES OF STARTING TO DRIVE THE CAR. THESE EVENTS HAVE HAPPENED MULTIPLE TIMES AND GETTING MORE FREQUENT.
Mfg Campaign: 11404150
Recall Date: Mar 21, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
Corrective Action:
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
Additional Notes:
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
Mfg Campaign: 11400421
Recall Date: Mar 11, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
Corrective Action:
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
Additional Notes:
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
Mfg Campaign: 11400421
Recall Date: Mar 11, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Corrective Action:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Additional Notes:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Mfg Campaign: 11398621
Recall Date: Mar 2, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Corrective Action:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Additional Notes:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Mfg Campaign: 11398621
Recall Date: Mar 2, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Corrective Action:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Additional Notes:
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Mfg Campaign: 11398621
Recall Date: Mar 2, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE TRUCK WAS PARKED IN MY HOME DRIVEWAY MONDAY AFTERNOON. IT WAS LOCKED. ON WEDNESDAY 2/24/21 OUR NEIGHBOR ALERTED MY WIFE THAT THERE WAS SMOKE COMING FROM THE TRUCK. WE RAN OUT THERE, BUT IT WAS ALREADY HEAVILY SMOKING AND WE COULD HEAR CRACKLING AND POPPING NOISES. SHORTLY AFTER THE TRUCK WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED, PUT OUT THE FLAMES. THE FIRE MARSHAL DID AN INSPECTION AND INDICATED IT WAS LIKELY AN ELECTRICAL FIRE NEAR THE TAILGATE/HITCH/LICENSE PLATE.
Corrective Action:
THE TRUCK WAS PARKED IN MY HOME DRIVEWAY MONDAY AFTERNOON. IT WAS LOCKED. ON WEDNESDAY 2/24/21 OUR NEIGHBOR ALERTED MY WIFE THAT THERE WAS SMOKE COMING FROM THE TRUCK. WE RAN OUT THERE, BUT IT WAS ALREADY HEAVILY SMOKING AND WE COULD HEAR CRACKLING AND POPPING NOISES. SHORTLY AFTER THE TRUCK WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED, PUT OUT THE FLAMES. THE FIRE MARSHAL DID AN INSPECTION AND INDICATED IT WAS LIKELY AN ELECTRICAL FIRE NEAR THE TAILGATE/HITCH/LICENSE PLATE.
Additional Notes:
THE TRUCK WAS PARKED IN MY HOME DRIVEWAY MONDAY AFTERNOON. IT WAS LOCKED. ON WEDNESDAY 2/24/21 OUR NEIGHBOR ALERTED MY WIFE THAT THERE WAS SMOKE COMING FROM THE TRUCK. WE RAN OUT THERE, BUT IT WAS ALREADY HEAVILY SMOKING AND WE COULD HEAR CRACKLING AND POPPING NOISES. SHORTLY AFTER THE TRUCK WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED, PUT OUT THE FLAMES. THE FIRE MARSHAL DID AN INSPECTION AND INDICATED IT WAS LIKELY AN ELECTRICAL FIRE NEAR THE TAILGATE/HITCH/LICENSE PLATE.
Mfg Campaign: 11398697
Recall Date: Mar 2, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TRUCK WAS PARKED IN MY HOME DRIVEWAY MONDAY AFTERNOON. IT WAS LOCKED. ON WEDNESDAY 2/24/21 OUR NEIGHBOR ALERTED MY WIFE THAT THERE WAS SMOKE COMING FROM THE TRUCK. WE RAN OUT THERE, BUT IT WAS ALREADY HEAVILY SMOKING AND WE COULD HEAR CRACKLING AND POPPING NOISES. SHORTLY AFTER THE TRUCK WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED, PUT OUT THE FLAMES. THE FIRE MARSHAL DID AN INSPECTION AND INDICATED IT WAS LIKELY AN ELECTRICAL FIRE NEAR THE TAILGATE/HITCH/LICENSE PLATE.
Corrective Action:
THE TRUCK WAS PARKED IN MY HOME DRIVEWAY MONDAY AFTERNOON. IT WAS LOCKED. ON WEDNESDAY 2/24/21 OUR NEIGHBOR ALERTED MY WIFE THAT THERE WAS SMOKE COMING FROM THE TRUCK. WE RAN OUT THERE, BUT IT WAS ALREADY HEAVILY SMOKING AND WE COULD HEAR CRACKLING AND POPPING NOISES. SHORTLY AFTER THE TRUCK WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED, PUT OUT THE FLAMES. THE FIRE MARSHAL DID AN INSPECTION AND INDICATED IT WAS LIKELY AN ELECTRICAL FIRE NEAR THE TAILGATE/HITCH/LICENSE PLATE.
Additional Notes:
THE TRUCK WAS PARKED IN MY HOME DRIVEWAY MONDAY AFTERNOON. IT WAS LOCKED. ON WEDNESDAY 2/24/21 OUR NEIGHBOR ALERTED MY WIFE THAT THERE WAS SMOKE COMING FROM THE TRUCK. WE RAN OUT THERE, BUT IT WAS ALREADY HEAVILY SMOKING AND WE COULD HEAR CRACKLING AND POPPING NOISES. SHORTLY AFTER THE TRUCK WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED, PUT OUT THE FLAMES. THE FIRE MARSHAL DID AN INSPECTION AND INDICATED IT WAS LIKELY AN ELECTRICAL FIRE NEAR THE TAILGATE/HITCH/LICENSE PLATE.
Mfg Campaign: 11398697
Recall Date: Mar 2, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
Corrective Action:
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
Additional Notes:
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
Mfg Campaign: 11397482
Recall Date: Feb 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
Corrective Action:
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
Additional Notes:
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
Mfg Campaign: 11397482
Recall Date: Feb 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Corrective Action:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Additional Notes:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Mfg Campaign: 11397226
Recall Date: Feb 21, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Corrective Action:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Additional Notes:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Mfg Campaign: 11397226
Recall Date: Feb 21, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Corrective Action:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Additional Notes:
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Mfg Campaign: 11397226
Recall Date: Feb 21, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACK UP CAMERA BECOMES "FUZZY" WHEN PUT IN REVERSE IN THE DARK. THIS HAPPENS EVERY TIME IN THE DARK WHEN THERE NO LIGHTS OUTSIDE/ENVIRONMENT. THIS IS REALLY DANGEROUS BECAUSE WHAT IF SOMEONE WALKS IN THE BACK OF THE TRUCK, AND I CAN'T SEE THEM BECAUSE OF THE "FUSSY" CAMERA.
Corrective Action:
BACK UP CAMERA BECOMES "FUZZY" WHEN PUT IN REVERSE IN THE DARK. THIS HAPPENS EVERY TIME IN THE DARK WHEN THERE NO LIGHTS OUTSIDE/ENVIRONMENT. THIS IS REALLY DANGEROUS BECAUSE WHAT IF SOMEONE WALKS IN THE BACK OF THE TRUCK, AND I CAN'T SEE THEM BECAUSE OF THE "FUSSY" CAMERA.
Additional Notes:
BACK UP CAMERA BECOMES "FUZZY" WHEN PUT IN REVERSE IN THE DARK. THIS HAPPENS EVERY TIME IN THE DARK WHEN THERE NO LIGHTS OUTSIDE/ENVIRONMENT. THIS IS REALLY DANGEROUS BECAUSE WHAT IF SOMEONE WALKS IN THE BACK OF THE TRUCK, AND I CAN'T SEE THEM BECAUSE OF THE "FUSSY" CAMERA.
Mfg Campaign: 11396122
Recall Date: Feb 13, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DASH LIGHT CAME ON THAT SAYS "SERVICE BRAKE PAD MONITOR" WHILE DRIVING DOWN THE ROAD, IT WAS WET/ICY OUTSIDE. NOT SURE IF THAT HAS ANYTHING TO DO WITH IT, BUT I HAVE READ ONLINE THAT THIS IS A RECALL ISSUE, BUT IT'S NOT SHOWING UP AS A RECALL ON THE RECALL WEBSITE
Corrective Action:
DASH LIGHT CAME ON THAT SAYS "SERVICE BRAKE PAD MONITOR" WHILE DRIVING DOWN THE ROAD, IT WAS WET/ICY OUTSIDE. NOT SURE IF THAT HAS ANYTHING TO DO WITH IT, BUT I HAVE READ ONLINE THAT THIS IS A RECALL ISSUE, BUT IT'S NOT SHOWING UP AS A RECALL ON THE RECALL WEBSITE
Additional Notes:
DASH LIGHT CAME ON THAT SAYS "SERVICE BRAKE PAD MONITOR" WHILE DRIVING DOWN THE ROAD, IT WAS WET/ICY OUTSIDE. NOT SURE IF THAT HAS ANYTHING TO DO WITH IT, BUT I HAVE READ ONLINE THAT THIS IS A RECALL ISSUE, BUT IT'S NOT SHOWING UP AS A RECALL ON THE RECALL WEBSITE
Mfg Campaign: 11395882
Recall Date: Feb 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Mfg Campaign: 11395991
Recall Date: Feb 12, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Mfg Campaign: 11395991
Recall Date: Feb 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING AT 65MPH WITH CRUISE ACTIVATED AND I NOTICED A "SHUDDER" AND IT LASTED APPROXIMATELY 1 MINUTE. 10 MINUTES LATER IT HAPPENED ONCE AGAIN. I WAS DRIVING ON I-40 AND THE ROAD SURFACE IS LEVEL IN THE AREAS THAT I WAS DRIVING. I PURCHASED THIS TRUCK NEW AND IT ONLY HAS 11,000 MILES ON IT. AFTER SEARCHING CAUSES OF THIS ISSUE ONLINE, I DISCOVERED THAT I WAS NOT ALONE AND THAT NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE ON ALL MODELS OF GM CARS AND IT IS RELATED TO THE 8 SPEED TRANSMISSION. I HAVE MADE AN APPOINTMENT TO HAVE THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED TO DIAGNOSE THE ISSUE.
Corrective Action:
I WAS DRIVING AT 65MPH WITH CRUISE ACTIVATED AND I NOTICED A "SHUDDER" AND IT LASTED APPROXIMATELY 1 MINUTE. 10 MINUTES LATER IT HAPPENED ONCE AGAIN. I WAS DRIVING ON I-40 AND THE ROAD SURFACE IS LEVEL IN THE AREAS THAT I WAS DRIVING. I PURCHASED THIS TRUCK NEW AND IT ONLY HAS 11,000 MILES ON IT. AFTER SEARCHING CAUSES OF THIS ISSUE ONLINE, I DISCOVERED THAT I WAS NOT ALONE AND THAT NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE ON ALL MODELS OF GM CARS AND IT IS RELATED TO THE 8 SPEED TRANSMISSION. I HAVE MADE AN APPOINTMENT TO HAVE THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED TO DIAGNOSE THE ISSUE.
Additional Notes:
I WAS DRIVING AT 65MPH WITH CRUISE ACTIVATED AND I NOTICED A "SHUDDER" AND IT LASTED APPROXIMATELY 1 MINUTE. 10 MINUTES LATER IT HAPPENED ONCE AGAIN. I WAS DRIVING ON I-40 AND THE ROAD SURFACE IS LEVEL IN THE AREAS THAT I WAS DRIVING. I PURCHASED THIS TRUCK NEW AND IT ONLY HAS 11,000 MILES ON IT. AFTER SEARCHING CAUSES OF THIS ISSUE ONLINE, I DISCOVERED THAT I WAS NOT ALONE AND THAT NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE ON ALL MODELS OF GM CARS AND IT IS RELATED TO THE 8 SPEED TRANSMISSION. I HAVE MADE AN APPOINTMENT TO HAVE THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED TO DIAGNOSE THE ISSUE.
Mfg Campaign: 11395525
Recall Date: Feb 10, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
FROM REVERSE GOING INTO DRIVE HAS DELAY SHIFT AND SHIFTS AND JERKS REAL HARD BEFORE GOING INTO DRIVE. ITS NOT ALL THE TIME BUT HAVE NOTICE IT ON DIFFERENT TIMES. FEELS LIKE REAR END OR TRANS IS SLIPPING
Corrective Action:
FROM REVERSE GOING INTO DRIVE HAS DELAY SHIFT AND SHIFTS AND JERKS REAL HARD BEFORE GOING INTO DRIVE. ITS NOT ALL THE TIME BUT HAVE NOTICE IT ON DIFFERENT TIMES. FEELS LIKE REAR END OR TRANS IS SLIPPING
Additional Notes:
FROM REVERSE GOING INTO DRIVE HAS DELAY SHIFT AND SHIFTS AND JERKS REAL HARD BEFORE GOING INTO DRIVE. ITS NOT ALL THE TIME BUT HAVE NOTICE IT ON DIFFERENT TIMES. FEELS LIKE REAR END OR TRANS IS SLIPPING
Mfg Campaign: 11395366
Recall Date: Feb 9, 2021
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