Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT.
Corrective Action:
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT.
Additional Notes:
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT.
Mfg Campaign: 11350754
Recall Date: Aug 22, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I AM AN OIL FIELD INSPECTOR AND IN MY TRUCK ALL DAY LONG. WHEN SHIFTING INTO DRIVE FROM A STOPPED POSITION AND START MOVING FORWARD, THE BACK BRAKES LOCK UP AND THE PARKING BRAKE LIGHT COMES ON FOR THE BRAKES LOCKING UP. THIS IS THE 2ND TIME IT HAS HAPPENED AND A DEALERSHIP IN PORTLAND TX REPLACED THE COMPUTER AND MASTER CYLINDER. SAFTEY ISSUE DUE TO MY TRAVELING ALOT AND TRUCK IS STILL UNDER WARRANTY. I WOULD LIKE CHEVROLET TO REPLACE MY TRUCK WITH A SAFE AND RELIABLE PICKUP.
Corrective Action:
I AM AN OIL FIELD INSPECTOR AND IN MY TRUCK ALL DAY LONG. WHEN SHIFTING INTO DRIVE FROM A STOPPED POSITION AND START MOVING FORWARD, THE BACK BRAKES LOCK UP AND THE PARKING BRAKE LIGHT COMES ON FOR THE BRAKES LOCKING UP. THIS IS THE 2ND TIME IT HAS HAPPENED AND A DEALERSHIP IN PORTLAND TX REPLACED THE COMPUTER AND MASTER CYLINDER. SAFTEY ISSUE DUE TO MY TRAVELING ALOT AND TRUCK IS STILL UNDER WARRANTY. I WOULD LIKE CHEVROLET TO REPLACE MY TRUCK WITH A SAFE AND RELIABLE PICKUP.
Additional Notes:
I AM AN OIL FIELD INSPECTOR AND IN MY TRUCK ALL DAY LONG. WHEN SHIFTING INTO DRIVE FROM A STOPPED POSITION AND START MOVING FORWARD, THE BACK BRAKES LOCK UP AND THE PARKING BRAKE LIGHT COMES ON FOR THE BRAKES LOCKING UP. THIS IS THE 2ND TIME IT HAS HAPPENED AND A DEALERSHIP IN PORTLAND TX REPLACED THE COMPUTER AND MASTER CYLINDER. SAFTEY ISSUE DUE TO MY TRAVELING ALOT AND TRUCK IS STILL UNDER WARRANTY. I WOULD LIKE CHEVROLET TO REPLACE MY TRUCK WITH A SAFE AND RELIABLE PICKUP.
Mfg Campaign: 11349210
Recall Date: Aug 14, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT IS CHIPPING ON HOOD AND DOORS A NEW CHIP EVERY FEW DAYS PAINT IS SO THIN YOU CAN ALMOST SEE THE PRIMER EVERY TIME I WASH IT THERE IS A NEW PLACE WHERE THE AI T IS COMING OFF
Corrective Action:
PAINT IS CHIPPING ON HOOD AND DOORS A NEW CHIP EVERY FEW DAYS PAINT IS SO THIN YOU CAN ALMOST SEE THE PRIMER EVERY TIME I WASH IT THERE IS A NEW PLACE WHERE THE AI T IS COMING OFF
Additional Notes:
PAINT IS CHIPPING ON HOOD AND DOORS A NEW CHIP EVERY FEW DAYS PAINT IS SO THIN YOU CAN ALMOST SEE THE PRIMER EVERY TIME I WASH IT THERE IS A NEW PLACE WHERE THE AI T IS COMING OFF
Mfg Campaign: 11349135
Recall Date: Aug 13, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT. IN ONE INSTANCE THE POWER TRAIN WAS CONFUSED AND COULD NOT DECIDE WHETHER TO BE IN 1ST, 2ND OR 3RD GEAR AND SHIFTED UP AND DOWN WHILE I WAS ATTEMPTING TO NAVIGATE CONGESTED CITY TRAFFIC AT SLOW SPEED. GM SERVICE BULLETIN 20-NA-102 AND 16-NA-361 SUGGEST THAT THE POWER TRAIN BEHAVIOR IS NORMAL. WHEN I RETURNED THE VEHICLE FOR SERVICE, THIS WAS THE DIAGNOSIS. DISCUSSION WITH THE SERVICE ADVISOR INDICATED THAT IN SOME INSTANCES OTHER ACTIONS ARE TAKEN TO ADDRESS THE SITUATION, BUT IT IS NEVER ELIMINATED. NOW CUSTOMER SATISFACTION PROGRAM N192272400 HAS BEEN ISSUED DUE TO A FAULTY TCM WHICH CAUSES THE WHEELS TO LOCK UP. THIS SHOULD BE AN URGENT RECALL. THESE COMBINED CONDITIONS CREATE AN UNSAFE VEHICLE THAT NEEDS TO BE ADDRESSED AND CORRECTED.
Corrective Action:
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT. IN ONE INSTANCE THE POWER TRAIN WAS CONFUSED AND COULD NOT DECIDE WHETHER TO BE IN 1ST, 2ND OR 3RD GEAR AND SHIFTED UP AND DOWN WHILE I WAS ATTEMPTING TO NAVIGATE CONGESTED CITY TRAFFIC AT SLOW SPEED. GM SERVICE BULLETIN 20-NA-102 AND 16-NA-361 SUGGEST THAT THE POWER TRAIN BEHAVIOR IS NORMAL. WHEN I RETURNED THE VEHICLE FOR SERVICE, THIS WAS THE DIAGNOSIS. DISCUSSION WITH THE SERVICE ADVISOR INDICATED THAT IN SOME INSTANCES OTHER ACTIONS ARE TAKEN TO ADDRESS THE SITUATION, BUT IT IS NEVER ELIMINATED. NOW CUSTOMER SATISFACTION PROGRAM N192272400 HAS BEEN ISSUED DUE TO A FAULTY TCM WHICH CAUSES THE WHEELS TO LOCK UP. THIS SHOULD BE AN URGENT RECALL. THESE COMBINED CONDITIONS CREATE AN UNSAFE VEHICLE THAT NEEDS TO BE ADDRESSED AND CORRECTED.
Additional Notes:
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT. IN ONE INSTANCE THE POWER TRAIN WAS CONFUSED AND COULD NOT DECIDE WHETHER TO BE IN 1ST, 2ND OR 3RD GEAR AND SHIFTED UP AND DOWN WHILE I WAS ATTEMPTING TO NAVIGATE CONGESTED CITY TRAFFIC AT SLOW SPEED. GM SERVICE BULLETIN 20-NA-102 AND 16-NA-361 SUGGEST THAT THE POWER TRAIN BEHAVIOR IS NORMAL. WHEN I RETURNED THE VEHICLE FOR SERVICE, THIS WAS THE DIAGNOSIS. DISCUSSION WITH THE SERVICE ADVISOR INDICATED THAT IN SOME INSTANCES OTHER ACTIONS ARE TAKEN TO ADDRESS THE SITUATION, BUT IT IS NEVER ELIMINATED. NOW CUSTOMER SATISFACTION PROGRAM N192272400 HAS BEEN ISSUED DUE TO A FAULTY TCM WHICH CAUSES THE WHEELS TO LOCK UP. THIS SHOULD BE AN URGENT RECALL. THESE COMBINED CONDITIONS CREATE AN UNSAFE VEHICLE THAT NEEDS TO BE ADDRESSED AND CORRECTED.
Mfg Campaign: 11348402
Recall Date: Aug 10, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
OIL COOLER LINE RUPTURED CAUSING ENGINE TO LOSE OIL PRESSURE. FORTUNATELY, I WAS ON A CITY STREET AND WAS ABLE TO PULL OVER AND SHUT OFF THE ENGINE. UPON CHECKING THE ENGINE I FOUND EXCESSIVE OIL LEAKING TO THE GROUND. DOING RESEARCH ON THE INTERNET THIS IS NOT A RARE OCCURRENCE FOR THESE GM OIL LINE HOSES TO FAIL. IMAGINE THIS HAPPENING WHILE DRIVING 65 MILES AN HOUR ON A HIGHWAY AND NO WHERE TO PULL OVER.
Corrective Action:
OIL COOLER LINE RUPTURED CAUSING ENGINE TO LOSE OIL PRESSURE. FORTUNATELY, I WAS ON A CITY STREET AND WAS ABLE TO PULL OVER AND SHUT OFF THE ENGINE. UPON CHECKING THE ENGINE I FOUND EXCESSIVE OIL LEAKING TO THE GROUND. DOING RESEARCH ON THE INTERNET THIS IS NOT A RARE OCCURRENCE FOR THESE GM OIL LINE HOSES TO FAIL. IMAGINE THIS HAPPENING WHILE DRIVING 65 MILES AN HOUR ON A HIGHWAY AND NO WHERE TO PULL OVER.
Additional Notes:
OIL COOLER LINE RUPTURED CAUSING ENGINE TO LOSE OIL PRESSURE. FORTUNATELY, I WAS ON A CITY STREET AND WAS ABLE TO PULL OVER AND SHUT OFF THE ENGINE. UPON CHECKING THE ENGINE I FOUND EXCESSIVE OIL LEAKING TO THE GROUND. DOING RESEARCH ON THE INTERNET THIS IS NOT A RARE OCCURRENCE FOR THESE GM OIL LINE HOSES TO FAIL. IMAGINE THIS HAPPENING WHILE DRIVING 65 MILES AN HOUR ON A HIGHWAY AND NO WHERE TO PULL OVER.
Mfg Campaign: 11343141
Recall Date: Aug 4, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
LLOSS OF BRAKING. DASH WARNING ABS; TRAILER BRAKES; TRACTION CONTROL; ABS; ESC; DO NOT EXCEED 62 MPH.. NO RECALL SHOWN ON VIN ..CALLED DEALERSHIP AND CHEVY NO RESULTS ON RECALL!? VEHICLE WARNING CLEARED OFF DASH NEXT DAY..WARNING LIGHTS AND LOSS OF BRAKES WHILE DRIVING TRUCK ON STEEP FOREST MOUNTAIN ROADS..
Corrective Action:
LLOSS OF BRAKING. DASH WARNING ABS; TRAILER BRAKES; TRACTION CONTROL; ABS; ESC; DO NOT EXCEED 62 MPH.. NO RECALL SHOWN ON VIN ..CALLED DEALERSHIP AND CHEVY NO RESULTS ON RECALL!? VEHICLE WARNING CLEARED OFF DASH NEXT DAY..WARNING LIGHTS AND LOSS OF BRAKES WHILE DRIVING TRUCK ON STEEP FOREST MOUNTAIN ROADS..
Additional Notes:
LLOSS OF BRAKING. DASH WARNING ABS; TRAILER BRAKES; TRACTION CONTROL; ABS; ESC; DO NOT EXCEED 62 MPH.. NO RECALL SHOWN ON VIN ..CALLED DEALERSHIP AND CHEVY NO RESULTS ON RECALL!? VEHICLE WARNING CLEARED OFF DASH NEXT DAY..WARNING LIGHTS AND LOSS OF BRAKES WHILE DRIVING TRUCK ON STEEP FOREST MOUNTAIN ROADS..
Mfg Campaign: 11342958
Recall Date: Aug 3, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
LLOSS OF BRAKING. DASH WARNING ABS; TRAILER BRAKES; TRACTION CONTROL; ABS; ESC; DO NOT EXCEED 62 MPH.. NO RECALL SHOWN ON VIN ..CALLED DEALERSHIP AND CHEVY NO RESULTS ON RECALL!? VEHICLE WARNING CLEARED OFF DASH NEXT DAY..WARNING LIGHTS AND LOSS OF BRAKES WHILE DRIVING TRUCK ON STEEP FOREST MOUNTAIN ROADS..
Corrective Action:
LLOSS OF BRAKING. DASH WARNING ABS; TRAILER BRAKES; TRACTION CONTROL; ABS; ESC; DO NOT EXCEED 62 MPH.. NO RECALL SHOWN ON VIN ..CALLED DEALERSHIP AND CHEVY NO RESULTS ON RECALL!? VEHICLE WARNING CLEARED OFF DASH NEXT DAY..WARNING LIGHTS AND LOSS OF BRAKES WHILE DRIVING TRUCK ON STEEP FOREST MOUNTAIN ROADS..
Additional Notes:
LLOSS OF BRAKING. DASH WARNING ABS; TRAILER BRAKES; TRACTION CONTROL; ABS; ESC; DO NOT EXCEED 62 MPH.. NO RECALL SHOWN ON VIN ..CALLED DEALERSHIP AND CHEVY NO RESULTS ON RECALL!? VEHICLE WARNING CLEARED OFF DASH NEXT DAY..WARNING LIGHTS AND LOSS OF BRAKES WHILE DRIVING TRUCK ON STEEP FOREST MOUNTAIN ROADS..
Mfg Campaign: 11342958
Recall Date: Aug 3, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT IS PEELING OF THE BUMPER OF TRUCK. DEALERSHIP STATES ALL THAT BE DONE IS A PAINT TOUCH UP. DEALERSHIP STATES THIS IS AN ON GOING PROBLEM. VEHICLE HAS NOT HAD ANY DAMAGE WARRANTING PEELING PAINT.
Corrective Action:
PAINT IS PEELING OF THE BUMPER OF TRUCK. DEALERSHIP STATES ALL THAT BE DONE IS A PAINT TOUCH UP. DEALERSHIP STATES THIS IS AN ON GOING PROBLEM. VEHICLE HAS NOT HAD ANY DAMAGE WARRANTING PEELING PAINT.
Additional Notes:
PAINT IS PEELING OF THE BUMPER OF TRUCK. DEALERSHIP STATES ALL THAT BE DONE IS A PAINT TOUCH UP. DEALERSHIP STATES THIS IS AN ON GOING PROBLEM. VEHICLE HAS NOT HAD ANY DAMAGE WARRANTING PEELING PAINT.
Mfg Campaign: 11342328
Recall Date: Jul 30, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
Corrective Action:
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
Additional Notes:
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
Mfg Campaign: 11341364
Recall Date: Jul 24, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
Corrective Action:
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
Additional Notes:
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
Mfg Campaign: 11341364
Recall Date: Jul 24, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FORWARD AUTOMATIC BRAKING SYSTEM HAS NOT EVER WORKED SINCE I PURCHASED THE TRUCK. I WAS TOLD THAT CHEVROLET WAS AWARE OF THIS AND WAS GOING TO ISSUE A RECALL. I DID RECEIVE A RECALL NOTICE #N192275630. TOKE IT TO THE DEALER AND THEY PERFORMED THIS RECALL AND 4 OTHER RECALLS AND ONE SERVICE BULLETIN. AFTER RECEIVING THE TRUCK BACK FROM THE DEALER I HAVE HAD SEVERAL INSTANCES WHERE THE FORWARD COLLISION ALERT SYSTEM HAS WARNED ME BUT STILL NO AUTOMATIC BRAKING FUNCTION. CONTACTED DEALER AND TOOK IT BACK TO THEM THEY RETESTED THE SYSTEM WITH NO ERRORS RECORDED. THEY SAID THEY DON'T NOW WHAT TO DO SINCE THE RECALL INVOLVED A SOFTWARE UPDATE ONLY AND THEY CAN'T TEST THE SOFTWARE OTHER THAN TO CONFIRM THAT IT DID GET UPDATED. CONTACTED CHEVY CUSTOMER CARE AND WAS TOLD THAT ONLY WAY TO CONFIRM THE SYSTEM WAS WORKING WAS TO CRASH THE TRUCK "THAT'S THEIR WORDS". I AM AN AUTOMOTIVE ENGINEER AND I KNOW THAT'S NOT TRUE. I KNOW THE SYSTEM IS NOT WORKING SINCE THE WARNING SYSTEM IS WORKING BUT NOT APPLYING THE BRAKES. IT APPEARS THE SOFTWARE UPDATE DID NOT WORK ON MY TRUCK.
Corrective Action:
FORWARD AUTOMATIC BRAKING SYSTEM HAS NOT EVER WORKED SINCE I PURCHASED THE TRUCK. I WAS TOLD THAT CHEVROLET WAS AWARE OF THIS AND WAS GOING TO ISSUE A RECALL. I DID RECEIVE A RECALL NOTICE #N192275630. TOKE IT TO THE DEALER AND THEY PERFORMED THIS RECALL AND 4 OTHER RECALLS AND ONE SERVICE BULLETIN. AFTER RECEIVING THE TRUCK BACK FROM THE DEALER I HAVE HAD SEVERAL INSTANCES WHERE THE FORWARD COLLISION ALERT SYSTEM HAS WARNED ME BUT STILL NO AUTOMATIC BRAKING FUNCTION. CONTACTED DEALER AND TOOK IT BACK TO THEM THEY RETESTED THE SYSTEM WITH NO ERRORS RECORDED. THEY SAID THEY DON'T NOW WHAT TO DO SINCE THE RECALL INVOLVED A SOFTWARE UPDATE ONLY AND THEY CAN'T TEST THE SOFTWARE OTHER THAN TO CONFIRM THAT IT DID GET UPDATED. CONTACTED CHEVY CUSTOMER CARE AND WAS TOLD THAT ONLY WAY TO CONFIRM THE SYSTEM WAS WORKING WAS TO CRASH THE TRUCK "THAT'S THEIR WORDS". I AM AN AUTOMOTIVE ENGINEER AND I KNOW THAT'S NOT TRUE. I KNOW THE SYSTEM IS NOT WORKING SINCE THE WARNING SYSTEM IS WORKING BUT NOT APPLYING THE BRAKES. IT APPEARS THE SOFTWARE UPDATE DID NOT WORK ON MY TRUCK.
Additional Notes:
FORWARD AUTOMATIC BRAKING SYSTEM HAS NOT EVER WORKED SINCE I PURCHASED THE TRUCK. I WAS TOLD THAT CHEVROLET WAS AWARE OF THIS AND WAS GOING TO ISSUE A RECALL. I DID RECEIVE A RECALL NOTICE #N192275630. TOKE IT TO THE DEALER AND THEY PERFORMED THIS RECALL AND 4 OTHER RECALLS AND ONE SERVICE BULLETIN. AFTER RECEIVING THE TRUCK BACK FROM THE DEALER I HAVE HAD SEVERAL INSTANCES WHERE THE FORWARD COLLISION ALERT SYSTEM HAS WARNED ME BUT STILL NO AUTOMATIC BRAKING FUNCTION. CONTACTED DEALER AND TOOK IT BACK TO THEM THEY RETESTED THE SYSTEM WITH NO ERRORS RECORDED. THEY SAID THEY DON'T NOW WHAT TO DO SINCE THE RECALL INVOLVED A SOFTWARE UPDATE ONLY AND THEY CAN'T TEST THE SOFTWARE OTHER THAN TO CONFIRM THAT IT DID GET UPDATED. CONTACTED CHEVY CUSTOMER CARE AND WAS TOLD THAT ONLY WAY TO CONFIRM THE SYSTEM WAS WORKING WAS TO CRASH THE TRUCK "THAT'S THEIR WORDS". I AM AN AUTOMOTIVE ENGINEER AND I KNOW THAT'S NOT TRUE. I KNOW THE SYSTEM IS NOT WORKING SINCE THE WARNING SYSTEM IS WORKING BUT NOT APPLYING THE BRAKES. IT APPEARS THE SOFTWARE UPDATE DID NOT WORK ON MY TRUCK.
Mfg Campaign: 11340830
Recall Date: Jul 22, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON MAY 22, 2020, MY HUSBAND [XXX] WAS DRIVING ON FOOTHILL AVE IN FONTANA, CA TOWARDS CHERRY AVE AND HE THEN ATTEMPTED TO BRAKE, THE BRAKES DID NOT RESPOND AND A MESSAGE OF SYSTEM BRAKE FAILURE APPEARED AND ALL THE MESSAGE LIGHTS ON THE DASHBOARD CAME ON. AS HE COULD NOT BRAKE, HE WENT THROUGH RED LIGHTS AND STOP ACCELERATING THE TRUCK UNTIL SLOWING DOWN. HE WAS THEN ABLE TO GET INTO A GAS STATION AS THE TRUCK WAS SLOWING DOWN AND SHIFT THE TRUCK TO PARKING. THE CHECK ENGINE LIGHT CAME ON. MY HUSBAND TOOK THE TRUCK TO THE DEALER ON MAY 23, 2020 AND AFTER EXPLAINING WHAT HAPPENED TO THE SERVICE REPRESENTATIVE, HE INDICATED THAT THEY COULD NOT SERVICE THE TRUCK AS AN APPOINTMENT WAS NEEDED. MY HUSBAND THEN WAITED UNTIL THE APPOINTMENT DATE ON 06/06/20 FOR THE TRUCK TO BE SERVICE. ON 12/21/19 THE TRUCK WAS SERVICE FOR BRAKE SYSTEM FAILURE RECALL AND THIS INCIDENT HAPPENED TO MY HUSBAND. THIS WAS A TRAUMATIC SITUATION AND WE DO NOT FEEL CONFORTABLE DRIVING THE TRUCK. THERE WERE NO MAJOR INJURIES AND HOPE THAT THIS NEVER HAPPENS. I HOPE THERE IS SOMETHING THAT CAN BE RESOLVE AS PEOPLE'S LIVES SHOULD TO BE PLACE AT RISK OF BEING INJURED. A COMPLAINT WAS FILE WITH GM HOWEVER THEY DENIED THE REPURCHASE OF THE TRUCK. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Corrective Action:
ON MAY 22, 2020, MY HUSBAND [XXX] WAS DRIVING ON FOOTHILL AVE IN FONTANA, CA TOWARDS CHERRY AVE AND HE THEN ATTEMPTED TO BRAKE, THE BRAKES DID NOT RESPOND AND A MESSAGE OF SYSTEM BRAKE FAILURE APPEARED AND ALL THE MESSAGE LIGHTS ON THE DASHBOARD CAME ON. AS HE COULD NOT BRAKE, HE WENT THROUGH RED LIGHTS AND STOP ACCELERATING THE TRUCK UNTIL SLOWING DOWN. HE WAS THEN ABLE TO GET INTO A GAS STATION AS THE TRUCK WAS SLOWING DOWN AND SHIFT THE TRUCK TO PARKING. THE CHECK ENGINE LIGHT CAME ON. MY HUSBAND TOOK THE TRUCK TO THE DEALER ON MAY 23, 2020 AND AFTER EXPLAINING WHAT HAPPENED TO THE SERVICE REPRESENTATIVE, HE INDICATED THAT THEY COULD NOT SERVICE THE TRUCK AS AN APPOINTMENT WAS NEEDED. MY HUSBAND THEN WAITED UNTIL THE APPOINTMENT DATE ON 06/06/20 FOR THE TRUCK TO BE SERVICE. ON 12/21/19 THE TRUCK WAS SERVICE FOR BRAKE SYSTEM FAILURE RECALL AND THIS INCIDENT HAPPENED TO MY HUSBAND. THIS WAS A TRAUMATIC SITUATION AND WE DO NOT FEEL CONFORTABLE DRIVING THE TRUCK. THERE WERE NO MAJOR INJURIES AND HOPE THAT THIS NEVER HAPPENS. I HOPE THERE IS SOMETHING THAT CAN BE RESOLVE AS PEOPLE'S LIVES SHOULD TO BE PLACE AT RISK OF BEING INJURED. A COMPLAINT WAS FILE WITH GM HOWEVER THEY DENIED THE REPURCHASE OF THE TRUCK. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Additional Notes:
ON MAY 22, 2020, MY HUSBAND [XXX] WAS DRIVING ON FOOTHILL AVE IN FONTANA, CA TOWARDS CHERRY AVE AND HE THEN ATTEMPTED TO BRAKE, THE BRAKES DID NOT RESPOND AND A MESSAGE OF SYSTEM BRAKE FAILURE APPEARED AND ALL THE MESSAGE LIGHTS ON THE DASHBOARD CAME ON. AS HE COULD NOT BRAKE, HE WENT THROUGH RED LIGHTS AND STOP ACCELERATING THE TRUCK UNTIL SLOWING DOWN. HE WAS THEN ABLE TO GET INTO A GAS STATION AS THE TRUCK WAS SLOWING DOWN AND SHIFT THE TRUCK TO PARKING. THE CHECK ENGINE LIGHT CAME ON. MY HUSBAND TOOK THE TRUCK TO THE DEALER ON MAY 23, 2020 AND AFTER EXPLAINING WHAT HAPPENED TO THE SERVICE REPRESENTATIVE, HE INDICATED THAT THEY COULD NOT SERVICE THE TRUCK AS AN APPOINTMENT WAS NEEDED. MY HUSBAND THEN WAITED UNTIL THE APPOINTMENT DATE ON 06/06/20 FOR THE TRUCK TO BE SERVICE. ON 12/21/19 THE TRUCK WAS SERVICE FOR BRAKE SYSTEM FAILURE RECALL AND THIS INCIDENT HAPPENED TO MY HUSBAND. THIS WAS A TRAUMATIC SITUATION AND WE DO NOT FEEL CONFORTABLE DRIVING THE TRUCK. THERE WERE NO MAJOR INJURIES AND HOPE THAT THIS NEVER HAPPENS. I HOPE THERE IS SOMETHING THAT CAN BE RESOLVE AS PEOPLE'S LIVES SHOULD TO BE PLACE AT RISK OF BEING INJURED. A COMPLAINT WAS FILE WITH GM HOWEVER THEY DENIED THE REPURCHASE OF THE TRUCK. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Mfg Campaign: 11340688
Recall Date: Jul 21, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
Corrective Action:
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
Additional Notes:
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
Mfg Campaign: 11339214
Recall Date: Jul 13, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
Corrective Action:
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
Additional Notes:
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
Mfg Campaign: 11339214
Recall Date: Jul 13, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11331736
Recall Date: Jun 30, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11331736
Recall Date: Jun 30, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I TAKE OFF THE TRUCK JERKS AND SHAKES UNTIL ABOUT 5-10 MPH. IT SEES LIKE THE TRANSMISSION IS NOT GOING INTO GEAR. IT HAPPENS WHEN I FIRST TAKE OFF TO GO. *TR
Corrective Action:
WHEN I TAKE OFF THE TRUCK JERKS AND SHAKES UNTIL ABOUT 5-10 MPH. IT SEES LIKE THE TRANSMISSION IS NOT GOING INTO GEAR. IT HAPPENS WHEN I FIRST TAKE OFF TO GO. *TR
Additional Notes:
WHEN I TAKE OFF THE TRUCK JERKS AND SHAKES UNTIL ABOUT 5-10 MPH. IT SEES LIKE THE TRANSMISSION IS NOT GOING INTO GEAR. IT HAPPENS WHEN I FIRST TAKE OFF TO GO. *TR
Mfg Campaign: 11331461
Recall Date: Jun 29, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Corrective Action:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Additional Notes:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Mfg Campaign: 11331637
Recall Date: Jun 29, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Corrective Action:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Additional Notes:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Mfg Campaign: 11331637
Recall Date: Jun 29, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Corrective Action:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Additional Notes:
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Mfg Campaign: 11331637
Recall Date: Jun 29, 2020
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