Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE TRAVELING IN THE LEFT HAND LANE OF A 4 LANE DIVIDED HIGHWAY WE NOTICED THE VEHICLE IN FRONT OF US WAS NOT MOVING. WE WERE GOING APPROXIMATELY 58 MPH. WE COULD NOT MOVE TO THE RIGHT LANE DUE TO VEHICLES ENTERING THAT LANE FROM AN ON RAMP. WE WERE ABOUT 100 YARDS AWAY WHEN WE REALIZED THE VEHICLE IN FRONT OF US WAS NOT MOVING. WE IMMEDIATELY SLAMMED ON THE BRAKES. THE TRUCK DID NOT STOP. WE HAD A VERY SEVERE COLLISION. WE SLAMMED INTO THE REAR OF THE VEHICLE IN FRONT OF US. THAT VEHICLE WENT LEFT INTO THE GUARDRAIL AND WE FINALLY STOPPED ON THE REAR BUMPER OF THE VEHICLE THAT HAD INITIALLY STOPPED WITH HALF OF THEIR VEHICLE STILL IN THE LEFT HAND LANE. TALKING LATER WITH MY SPOUSE WE BOTH REALIZED NEITHER OF US FELT THE ANTI-LOCK BRAKES ENGAGE. THERE WAS NO SOUND THAT IS USUALLY ASSOCIATED WITH BRAKING HARD. I TOOK PICTURES AT THE SCENE. I FOUND IT ODD THAT THERE WERE NO SKID MARKS. IT WAS A CLEAR DAY AND SHORTLY AFTER 11 AM. THE AIRBAGS DEPLOYED. MY HUSBAND REQUIRED TREATMENT AT THE LOCAL ER. THE TRUCK WAS TOTALLED.
Corrective Action:
WHILE TRAVELING IN THE LEFT HAND LANE OF A 4 LANE DIVIDED HIGHWAY WE NOTICED THE VEHICLE IN FRONT OF US WAS NOT MOVING. WE WERE GOING APPROXIMATELY 58 MPH. WE COULD NOT MOVE TO THE RIGHT LANE DUE TO VEHICLES ENTERING THAT LANE FROM AN ON RAMP. WE WERE ABOUT 100 YARDS AWAY WHEN WE REALIZED THE VEHICLE IN FRONT OF US WAS NOT MOVING. WE IMMEDIATELY SLAMMED ON THE BRAKES. THE TRUCK DID NOT STOP. WE HAD A VERY SEVERE COLLISION. WE SLAMMED INTO THE REAR OF THE VEHICLE IN FRONT OF US. THAT VEHICLE WENT LEFT INTO THE GUARDRAIL AND WE FINALLY STOPPED ON THE REAR BUMPER OF THE VEHICLE THAT HAD INITIALLY STOPPED WITH HALF OF THEIR VEHICLE STILL IN THE LEFT HAND LANE. TALKING LATER WITH MY SPOUSE WE BOTH REALIZED NEITHER OF US FELT THE ANTI-LOCK BRAKES ENGAGE. THERE WAS NO SOUND THAT IS USUALLY ASSOCIATED WITH BRAKING HARD. I TOOK PICTURES AT THE SCENE. I FOUND IT ODD THAT THERE WERE NO SKID MARKS. IT WAS A CLEAR DAY AND SHORTLY AFTER 11 AM. THE AIRBAGS DEPLOYED. MY HUSBAND REQUIRED TREATMENT AT THE LOCAL ER. THE TRUCK WAS TOTALLED.
Additional Notes:
WHILE TRAVELING IN THE LEFT HAND LANE OF A 4 LANE DIVIDED HIGHWAY WE NOTICED THE VEHICLE IN FRONT OF US WAS NOT MOVING. WE WERE GOING APPROXIMATELY 58 MPH. WE COULD NOT MOVE TO THE RIGHT LANE DUE TO VEHICLES ENTERING THAT LANE FROM AN ON RAMP. WE WERE ABOUT 100 YARDS AWAY WHEN WE REALIZED THE VEHICLE IN FRONT OF US WAS NOT MOVING. WE IMMEDIATELY SLAMMED ON THE BRAKES. THE TRUCK DID NOT STOP. WE HAD A VERY SEVERE COLLISION. WE SLAMMED INTO THE REAR OF THE VEHICLE IN FRONT OF US. THAT VEHICLE WENT LEFT INTO THE GUARDRAIL AND WE FINALLY STOPPED ON THE REAR BUMPER OF THE VEHICLE THAT HAD INITIALLY STOPPED WITH HALF OF THEIR VEHICLE STILL IN THE LEFT HAND LANE. TALKING LATER WITH MY SPOUSE WE BOTH REALIZED NEITHER OF US FELT THE ANTI-LOCK BRAKES ENGAGE. THERE WAS NO SOUND THAT IS USUALLY ASSOCIATED WITH BRAKING HARD. I TOOK PICTURES AT THE SCENE. I FOUND IT ODD THAT THERE WERE NO SKID MARKS. IT WAS A CLEAR DAY AND SHORTLY AFTER 11 AM. THE AIRBAGS DEPLOYED. MY HUSBAND REQUIRED TREATMENT AT THE LOCAL ER. THE TRUCK WAS TOTALLED.
Mfg Campaign: 11315860
Recall Date: Mar 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THIS PROBLEM OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN ANY DISTANCE, BUT FAR ENOUGH TO SHIFT GEARS IN THE AUTOMATIC TRANSMISSION AND WHEN THE AUTO ENGINE STOP IS DEACTIVATED MANUALLY OR AUTO ENGINE STOP DOESN'T ACTIVATE DUE TO DRIVING CONDITIONS. WHEN THE VEHICLE COMES TO A COMPLETE STOP THE TORQUE CONVERTER LOCKS AND CAUSES THE VEHICLE TO LURCH FORWARD. THE PROBLEM IS NOTICEABLE IN TRAFFIC, BUT MORE OF A CONCERN WHILE PRECISION PARKING AND WHEN MOVING SLOWLY WITHOUT THROTTLE OR BRAKE BEING APPLIED. THIS HAS HAPPENED IN MY VEHICLE AND IN ALL SIMILAR LOANER VEHICLES THAT THE DEALERSHIP HAS ASSIGNED TO ME DURING SERVICE. SPECIFICALLY, WHEN PARKING THE VEHICLE AND WHEN INCHING FORWARD TO A COMPLETE STOP WITHOUT BRAKE OR THROTTLE, THE VEHICLE WILL SUDDENLY LURCH FORWARD WITHOUT WARNING AND HIT THE SIGN, ANOTHER CAR, OR CURB. THIS PROBLEM IS NOT INTERMITTENT AND HAPPENS DURING EVERY DRIVE AND STOP.
Corrective Action:
THIS PROBLEM OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN ANY DISTANCE, BUT FAR ENOUGH TO SHIFT GEARS IN THE AUTOMATIC TRANSMISSION AND WHEN THE AUTO ENGINE STOP IS DEACTIVATED MANUALLY OR AUTO ENGINE STOP DOESN'T ACTIVATE DUE TO DRIVING CONDITIONS. WHEN THE VEHICLE COMES TO A COMPLETE STOP THE TORQUE CONVERTER LOCKS AND CAUSES THE VEHICLE TO LURCH FORWARD. THE PROBLEM IS NOTICEABLE IN TRAFFIC, BUT MORE OF A CONCERN WHILE PRECISION PARKING AND WHEN MOVING SLOWLY WITHOUT THROTTLE OR BRAKE BEING APPLIED. THIS HAS HAPPENED IN MY VEHICLE AND IN ALL SIMILAR LOANER VEHICLES THAT THE DEALERSHIP HAS ASSIGNED TO ME DURING SERVICE. SPECIFICALLY, WHEN PARKING THE VEHICLE AND WHEN INCHING FORWARD TO A COMPLETE STOP WITHOUT BRAKE OR THROTTLE, THE VEHICLE WILL SUDDENLY LURCH FORWARD WITHOUT WARNING AND HIT THE SIGN, ANOTHER CAR, OR CURB. THIS PROBLEM IS NOT INTERMITTENT AND HAPPENS DURING EVERY DRIVE AND STOP.
Additional Notes:
THIS PROBLEM OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN ANY DISTANCE, BUT FAR ENOUGH TO SHIFT GEARS IN THE AUTOMATIC TRANSMISSION AND WHEN THE AUTO ENGINE STOP IS DEACTIVATED MANUALLY OR AUTO ENGINE STOP DOESN'T ACTIVATE DUE TO DRIVING CONDITIONS. WHEN THE VEHICLE COMES TO A COMPLETE STOP THE TORQUE CONVERTER LOCKS AND CAUSES THE VEHICLE TO LURCH FORWARD. THE PROBLEM IS NOTICEABLE IN TRAFFIC, BUT MORE OF A CONCERN WHILE PRECISION PARKING AND WHEN MOVING SLOWLY WITHOUT THROTTLE OR BRAKE BEING APPLIED. THIS HAS HAPPENED IN MY VEHICLE AND IN ALL SIMILAR LOANER VEHICLES THAT THE DEALERSHIP HAS ASSIGNED TO ME DURING SERVICE. SPECIFICALLY, WHEN PARKING THE VEHICLE AND WHEN INCHING FORWARD TO A COMPLETE STOP WITHOUT BRAKE OR THROTTLE, THE VEHICLE WILL SUDDENLY LURCH FORWARD WITHOUT WARNING AND HIT THE SIGN, ANOTHER CAR, OR CURB. THIS PROBLEM IS NOT INTERMITTENT AND HAPPENS DURING EVERY DRIVE AND STOP.
Mfg Campaign: 11312078
Recall Date: Feb 28, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Corrective Action:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Additional Notes:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Mfg Campaign: 11311748
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Corrective Action:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Additional Notes:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Mfg Campaign: 11311748
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Corrective Action:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Additional Notes:
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
Mfg Campaign: 11311748
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
UPON STARTING MY TRUCK THE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED WARNING APPEARED, SERVICE ESC AND SERVICE TRAILER BRAKES. MY CHECK ENGINE LIGHT ILLUMINATED. I TURNED OFF MY TRUCK WAITED A COUPLE MINUTES RESTARTED THE WARNINGS DID NOT APPEAR BUT MY CHECK ENGINE LIGHT IS STILL ILLUMINATED. I DROVE APPROXIMATELY 5 MILES DID NOT EXCEED 40MPH I DROVE WITH EXTREME CAUTION AND ARRIVED HOME SAFELY. IT WAS BROUGHT TO MY ATTENTION THAT THERE IS A CURRENT RECALL THAT IS THE RESULT FROM A SOFTWARE UPDATE THAT WAS DONE BY THE DEALERSHIP WHEN MY TRUCK WAS BEING SERVICED IN DEC 2019 FOR A RECALL. THE NEW RECALL COULD RESULT IN A CRASH.
Corrective Action:
UPON STARTING MY TRUCK THE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED WARNING APPEARED, SERVICE ESC AND SERVICE TRAILER BRAKES. MY CHECK ENGINE LIGHT ILLUMINATED. I TURNED OFF MY TRUCK WAITED A COUPLE MINUTES RESTARTED THE WARNINGS DID NOT APPEAR BUT MY CHECK ENGINE LIGHT IS STILL ILLUMINATED. I DROVE APPROXIMATELY 5 MILES DID NOT EXCEED 40MPH I DROVE WITH EXTREME CAUTION AND ARRIVED HOME SAFELY. IT WAS BROUGHT TO MY ATTENTION THAT THERE IS A CURRENT RECALL THAT IS THE RESULT FROM A SOFTWARE UPDATE THAT WAS DONE BY THE DEALERSHIP WHEN MY TRUCK WAS BEING SERVICED IN DEC 2019 FOR A RECALL. THE NEW RECALL COULD RESULT IN A CRASH.
Additional Notes:
UPON STARTING MY TRUCK THE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED WARNING APPEARED, SERVICE ESC AND SERVICE TRAILER BRAKES. MY CHECK ENGINE LIGHT ILLUMINATED. I TURNED OFF MY TRUCK WAITED A COUPLE MINUTES RESTARTED THE WARNINGS DID NOT APPEAR BUT MY CHECK ENGINE LIGHT IS STILL ILLUMINATED. I DROVE APPROXIMATELY 5 MILES DID NOT EXCEED 40MPH I DROVE WITH EXTREME CAUTION AND ARRIVED HOME SAFELY. IT WAS BROUGHT TO MY ATTENTION THAT THERE IS A CURRENT RECALL THAT IS THE RESULT FROM A SOFTWARE UPDATE THAT WAS DONE BY THE DEALERSHIP WHEN MY TRUCK WAS BEING SERVICED IN DEC 2019 FOR A RECALL. THE NEW RECALL COULD RESULT IN A CRASH.
Mfg Campaign: 11311463
Recall Date: Feb 25, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
UPON STARTING MY TRUCK THE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED WARNING APPEARED, SERVICE ESC AND SERVICE TRAILER BRAKES. MY CHECK ENGINE LIGHT ILLUMINATED. I TURNED OFF MY TRUCK WAITED A COUPLE MINUTES RESTARTED THE WARNINGS DID NOT APPEAR BUT MY CHECK ENGINE LIGHT IS STILL ILLUMINATED. I DROVE APPROXIMATELY 5 MILES DID NOT EXCEED 40MPH I DROVE WITH EXTREME CAUTION AND ARRIVED HOME SAFELY. IT WAS BROUGHT TO MY ATTENTION THAT THERE IS A CURRENT RECALL THAT IS THE RESULT FROM A SOFTWARE UPDATE THAT WAS DONE BY THE DEALERSHIP WHEN MY TRUCK WAS BEING SERVICED IN DEC 2019 FOR A RECALL. THE NEW RECALL COULD RESULT IN A CRASH.
Corrective Action:
UPON STARTING MY TRUCK THE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED WARNING APPEARED, SERVICE ESC AND SERVICE TRAILER BRAKES. MY CHECK ENGINE LIGHT ILLUMINATED. I TURNED OFF MY TRUCK WAITED A COUPLE MINUTES RESTARTED THE WARNINGS DID NOT APPEAR BUT MY CHECK ENGINE LIGHT IS STILL ILLUMINATED. I DROVE APPROXIMATELY 5 MILES DID NOT EXCEED 40MPH I DROVE WITH EXTREME CAUTION AND ARRIVED HOME SAFELY. IT WAS BROUGHT TO MY ATTENTION THAT THERE IS A CURRENT RECALL THAT IS THE RESULT FROM A SOFTWARE UPDATE THAT WAS DONE BY THE DEALERSHIP WHEN MY TRUCK WAS BEING SERVICED IN DEC 2019 FOR A RECALL. THE NEW RECALL COULD RESULT IN A CRASH.
Additional Notes:
UPON STARTING MY TRUCK THE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED WARNING APPEARED, SERVICE ESC AND SERVICE TRAILER BRAKES. MY CHECK ENGINE LIGHT ILLUMINATED. I TURNED OFF MY TRUCK WAITED A COUPLE MINUTES RESTARTED THE WARNINGS DID NOT APPEAR BUT MY CHECK ENGINE LIGHT IS STILL ILLUMINATED. I DROVE APPROXIMATELY 5 MILES DID NOT EXCEED 40MPH I DROVE WITH EXTREME CAUTION AND ARRIVED HOME SAFELY. IT WAS BROUGHT TO MY ATTENTION THAT THERE IS A CURRENT RECALL THAT IS THE RESULT FROM A SOFTWARE UPDATE THAT WAS DONE BY THE DEALERSHIP WHEN MY TRUCK WAS BEING SERVICED IN DEC 2019 FOR A RECALL. THE NEW RECALL COULD RESULT IN A CRASH.
Mfg Campaign: 11311463
Recall Date: Feb 25, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE 7 INCH INFOTAINMENT SYSTEM WHICH CONTROLS THE LIGHTING , BLINKER CONTROLS AND VARIOUS OTHER CONTROLS TO INCLUDE ON STAR CONNECTIVITY WILL RANDOMLY NOT WORK UPON START UP AND NOT WORK AT ALL UNTIL THE VEHICLE IS SHUT OFF FOR A AT LEAST A COUPLE OF MINUTES. SOME TIMES THE BLINKERS WORK PROPERLY AND SOMETIMES THEY DON'T I HAVE VIDEO PROOF OF THIS HOWEVER THE FILE IS TOO LARGE TO DOWN LOAD.. I AM WORRIED THE THE COMPUTER CONTROLLING THE LIGHTING OF THE VEHICLE WILL FAIL.. THANK YOU
Corrective Action:
THE 7 INCH INFOTAINMENT SYSTEM WHICH CONTROLS THE LIGHTING , BLINKER CONTROLS AND VARIOUS OTHER CONTROLS TO INCLUDE ON STAR CONNECTIVITY WILL RANDOMLY NOT WORK UPON START UP AND NOT WORK AT ALL UNTIL THE VEHICLE IS SHUT OFF FOR A AT LEAST A COUPLE OF MINUTES. SOME TIMES THE BLINKERS WORK PROPERLY AND SOMETIMES THEY DON'T I HAVE VIDEO PROOF OF THIS HOWEVER THE FILE IS TOO LARGE TO DOWN LOAD.. I AM WORRIED THE THE COMPUTER CONTROLLING THE LIGHTING OF THE VEHICLE WILL FAIL.. THANK YOU
Additional Notes:
THE 7 INCH INFOTAINMENT SYSTEM WHICH CONTROLS THE LIGHTING , BLINKER CONTROLS AND VARIOUS OTHER CONTROLS TO INCLUDE ON STAR CONNECTIVITY WILL RANDOMLY NOT WORK UPON START UP AND NOT WORK AT ALL UNTIL THE VEHICLE IS SHUT OFF FOR A AT LEAST A COUPLE OF MINUTES. SOME TIMES THE BLINKERS WORK PROPERLY AND SOMETIMES THEY DON'T I HAVE VIDEO PROOF OF THIS HOWEVER THE FILE IS TOO LARGE TO DOWN LOAD.. I AM WORRIED THE THE COMPUTER CONTROLLING THE LIGHTING OF THE VEHICLE WILL FAIL.. THANK YOU
Mfg Campaign: 11311198
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE 7 INCH INFOTAINMENT SYSTEM WHICH CONTROLS THE LIGHTING , BLINKER CONTROLS AND VARIOUS OTHER CONTROLS TO INCLUDE ON STAR CONNECTIVITY WILL RANDOMLY NOT WORK UPON START UP AND NOT WORK AT ALL UNTIL THE VEHICLE IS SHUT OFF FOR A AT LEAST A COUPLE OF MINUTES. SOME TIMES THE BLINKERS WORK PROPERLY AND SOMETIMES THEY DON'T I HAVE VIDEO PROOF OF THIS HOWEVER THE FILE IS TOO LARGE TO DOWN LOAD.. I AM WORRIED THE THE COMPUTER CONTROLLING THE LIGHTING OF THE VEHICLE WILL FAIL.. THANK YOU
Corrective Action:
THE 7 INCH INFOTAINMENT SYSTEM WHICH CONTROLS THE LIGHTING , BLINKER CONTROLS AND VARIOUS OTHER CONTROLS TO INCLUDE ON STAR CONNECTIVITY WILL RANDOMLY NOT WORK UPON START UP AND NOT WORK AT ALL UNTIL THE VEHICLE IS SHUT OFF FOR A AT LEAST A COUPLE OF MINUTES. SOME TIMES THE BLINKERS WORK PROPERLY AND SOMETIMES THEY DON'T I HAVE VIDEO PROOF OF THIS HOWEVER THE FILE IS TOO LARGE TO DOWN LOAD.. I AM WORRIED THE THE COMPUTER CONTROLLING THE LIGHTING OF THE VEHICLE WILL FAIL.. THANK YOU
Additional Notes:
THE 7 INCH INFOTAINMENT SYSTEM WHICH CONTROLS THE LIGHTING , BLINKER CONTROLS AND VARIOUS OTHER CONTROLS TO INCLUDE ON STAR CONNECTIVITY WILL RANDOMLY NOT WORK UPON START UP AND NOT WORK AT ALL UNTIL THE VEHICLE IS SHUT OFF FOR A AT LEAST A COUPLE OF MINUTES. SOME TIMES THE BLINKERS WORK PROPERLY AND SOMETIMES THEY DON'T I HAVE VIDEO PROOF OF THIS HOWEVER THE FILE IS TOO LARGE TO DOWN LOAD.. I AM WORRIED THE THE COMPUTER CONTROLLING THE LIGHTING OF THE VEHICLE WILL FAIL.. THANK YOU
Mfg Campaign: 11311198
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AN INTERMITTENT ELECTRICAL CONNECTION BETWEEN THE B+ BATTERY CABLE AND THE ALTERNATOR COULD CAUSE THE VEHICLE TO STALL. THE INTERMITTENT CONNECTION COULD ALSO LEAD TO ARCING, WHICH COULD GENERATE SUFFICIENT HEAT TO DAMAGE SURROUNDING MATERIAL AND INCREASE THE RISK OF A FIRE. GM RECALL #: N192273510. THE PROBLEM IS EVEN THOUGH THEY CLAIMED THEY FIX IT. RECORD SHOWS THAT THE RECALL STILL INCOMPLETE. IF THE DRIVER IS UNAWARE THAT ESC AND ABS ARE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268090 NHTSA RECALL 19V889 INVOLVED A SOFTWARE ERROR THAT COULD CAUSE THE VEHICLE'S ESC AND ABS TELLTALE LAMPS TO FAIL TO ILLUMINATE IN CERTAIN CIRCUMSTANCES. IF A DRIVER WERE UNAWARE THAT ESC AND ABS WERE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268091. AS I MENTIONED IT, THE RECORD SHOWS THESE RECALLS ARE INCOMPLETE. THEY GAVE ME THE TRUCK BACK ON 02/21/2020 AFTER ABOUT A MONTH THEY CLAIMED THEY REPAIRED IT.*DT*JB *DT *JS
Corrective Action:
AN INTERMITTENT ELECTRICAL CONNECTION BETWEEN THE B+ BATTERY CABLE AND THE ALTERNATOR COULD CAUSE THE VEHICLE TO STALL. THE INTERMITTENT CONNECTION COULD ALSO LEAD TO ARCING, WHICH COULD GENERATE SUFFICIENT HEAT TO DAMAGE SURROUNDING MATERIAL AND INCREASE THE RISK OF A FIRE. GM RECALL #: N192273510. THE PROBLEM IS EVEN THOUGH THEY CLAIMED THEY FIX IT. RECORD SHOWS THAT THE RECALL STILL INCOMPLETE. IF THE DRIVER IS UNAWARE THAT ESC AND ABS ARE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268090 NHTSA RECALL 19V889 INVOLVED A SOFTWARE ERROR THAT COULD CAUSE THE VEHICLE'S ESC AND ABS TELLTALE LAMPS TO FAIL TO ILLUMINATE IN CERTAIN CIRCUMSTANCES. IF A DRIVER WERE UNAWARE THAT ESC AND ABS WERE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268091. AS I MENTIONED IT, THE RECORD SHOWS THESE RECALLS ARE INCOMPLETE. THEY GAVE ME THE TRUCK BACK ON 02/21/2020 AFTER ABOUT A MONTH THEY CLAIMED THEY REPAIRED IT.*DT*JB *DT *JS
Additional Notes:
AN INTERMITTENT ELECTRICAL CONNECTION BETWEEN THE B+ BATTERY CABLE AND THE ALTERNATOR COULD CAUSE THE VEHICLE TO STALL. THE INTERMITTENT CONNECTION COULD ALSO LEAD TO ARCING, WHICH COULD GENERATE SUFFICIENT HEAT TO DAMAGE SURROUNDING MATERIAL AND INCREASE THE RISK OF A FIRE. GM RECALL #: N192273510. THE PROBLEM IS EVEN THOUGH THEY CLAIMED THEY FIX IT. RECORD SHOWS THAT THE RECALL STILL INCOMPLETE. IF THE DRIVER IS UNAWARE THAT ESC AND ABS ARE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268090 NHTSA RECALL 19V889 INVOLVED A SOFTWARE ERROR THAT COULD CAUSE THE VEHICLE'S ESC AND ABS TELLTALE LAMPS TO FAIL TO ILLUMINATE IN CERTAIN CIRCUMSTANCES. IF A DRIVER WERE UNAWARE THAT ESC AND ABS WERE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268091. AS I MENTIONED IT, THE RECORD SHOWS THESE RECALLS ARE INCOMPLETE. THEY GAVE ME THE TRUCK BACK ON 02/21/2020 AFTER ABOUT A MONTH THEY CLAIMED THEY REPAIRED IT.*DT*JB *DT *JS
Mfg Campaign: 11310821
Recall Date: Feb 23, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.
Corrective Action:
SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.
Additional Notes:
SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.
Mfg Campaign: 11310367
Recall Date: Feb 20, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.
Corrective Action:
SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.
Additional Notes:
SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.
Mfg Campaign: 11310367
Recall Date: Feb 20, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES FAILED. THE CONTACT STATED THE ECS LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED THE TRAILER BRAKING SYSTEM LIGHT ALSO ILLUMINATED PRIOR TO THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE REAR WINDOWS ALLOWED WATER TO ENTER THE VEHICLE AROUND THE SEALS. THE VEHICLE WAS TOWED TO MEDVED CHEVROLET LOCATED AT (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033) HOWEVER, THE REPAIRS WERE STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,118.*BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES FAILED. THE CONTACT STATED THE ECS LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED THE TRAILER BRAKING SYSTEM LIGHT ALSO ILLUMINATED PRIOR TO THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE REAR WINDOWS ALLOWED WATER TO ENTER THE VEHICLE AROUND THE SEALS. THE VEHICLE WAS TOWED TO MEDVED CHEVROLET LOCATED AT (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033) HOWEVER, THE REPAIRS WERE STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,118.*BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES FAILED. THE CONTACT STATED THE ECS LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED THE TRAILER BRAKING SYSTEM LIGHT ALSO ILLUMINATED PRIOR TO THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE REAR WINDOWS ALLOWED WATER TO ENTER THE VEHICLE AROUND THE SEALS. THE VEHICLE WAS TOWED TO MEDVED CHEVROLET LOCATED AT (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033) HOWEVER, THE REPAIRS WERE STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,118.*BF*JB
Mfg Campaign: 11310382
Recall Date: Feb 20, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY BACKUP CAMERA DOES NOT SHOW A CLEAR IMAGE WHEN BACKING UP AT NIGHT.
Corrective Action:
MY BACKUP CAMERA DOES NOT SHOW A CLEAR IMAGE WHEN BACKING UP AT NIGHT.
Additional Notes:
MY BACKUP CAMERA DOES NOT SHOW A CLEAR IMAGE WHEN BACKING UP AT NIGHT.
Mfg Campaign: 11310227
Recall Date: Feb 19, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACKUP CAMERA SO BURRY AT NIGHT CAN'T SEE OR TELL WHATS BEHIND THE TRUCK. NEVER HAD ONE LIKE THIS, DEALERSHIP SAID THERE'S THEY CAN DO ABOUT IT. A $50,000.00 TRUCK SHOULD HAVE A WORKING CAMERA. THIS HAPPENS WHEN IN REVERSE.
Corrective Action:
BACKUP CAMERA SO BURRY AT NIGHT CAN'T SEE OR TELL WHATS BEHIND THE TRUCK. NEVER HAD ONE LIKE THIS, DEALERSHIP SAID THERE'S THEY CAN DO ABOUT IT. A $50,000.00 TRUCK SHOULD HAVE A WORKING CAMERA. THIS HAPPENS WHEN IN REVERSE.
Additional Notes:
BACKUP CAMERA SO BURRY AT NIGHT CAN'T SEE OR TELL WHATS BEHIND THE TRUCK. NEVER HAD ONE LIKE THIS, DEALERSHIP SAID THERE'S THEY CAN DO ABOUT IT. A $50,000.00 TRUCK SHOULD HAVE A WORKING CAMERA. THIS HAPPENS WHEN IN REVERSE.
Mfg Campaign: 11309975
Recall Date: Feb 18, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PAINT ON MY TRUCK SEEMS IN ADEQUATE. I HAVE MANY CHIPS AND SCRATCHES IN MY PAINT THEY I HAVE NEVER HAD BEFORE IN OTHER MODELS AND BRANDS. I DRIVE MY TRUCK CAREFULLY AND STAY OUT OF CONDITIONS WHERE SCRATCHES MAY OCCUR. BUT THE SMALLEST BLEMISH TURNS INTO A CHIP DOWN TO THE PRIMER. AS A CONSUMER I WOULD SAY THAT THE. INNER OF COATS OF PAINT AND CLEAR COAT USED IS MINIMAL. WOULD LIKE TO SEE A STRONGER LAYER OF PROTECTION AND THICKER COAT OF PAINT.
Corrective Action:
THE PAINT ON MY TRUCK SEEMS IN ADEQUATE. I HAVE MANY CHIPS AND SCRATCHES IN MY PAINT THEY I HAVE NEVER HAD BEFORE IN OTHER MODELS AND BRANDS. I DRIVE MY TRUCK CAREFULLY AND STAY OUT OF CONDITIONS WHERE SCRATCHES MAY OCCUR. BUT THE SMALLEST BLEMISH TURNS INTO A CHIP DOWN TO THE PRIMER. AS A CONSUMER I WOULD SAY THAT THE. INNER OF COATS OF PAINT AND CLEAR COAT USED IS MINIMAL. WOULD LIKE TO SEE A STRONGER LAYER OF PROTECTION AND THICKER COAT OF PAINT.
Additional Notes:
THE PAINT ON MY TRUCK SEEMS IN ADEQUATE. I HAVE MANY CHIPS AND SCRATCHES IN MY PAINT THEY I HAVE NEVER HAD BEFORE IN OTHER MODELS AND BRANDS. I DRIVE MY TRUCK CAREFULLY AND STAY OUT OF CONDITIONS WHERE SCRATCHES MAY OCCUR. BUT THE SMALLEST BLEMISH TURNS INTO A CHIP DOWN TO THE PRIMER. AS A CONSUMER I WOULD SAY THAT THE. INNER OF COATS OF PAINT AND CLEAR COAT USED IS MINIMAL. WOULD LIKE TO SEE A STRONGER LAYER OF PROTECTION AND THICKER COAT OF PAINT.
Mfg Campaign: 11309619
Recall Date: Feb 17, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET SERVICE DEALER LOCATED AT (33 W KEMPER RD, CINCINNATI, OH 45246) WHERE A ROAD TEST WAS COMPLETED AND DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET SERVICE DEALER LOCATED AT (33 W KEMPER RD, CINCINNATI, OH 45246) WHERE A ROAD TEST WAS COMPLETED AND DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET SERVICE DEALER LOCATED AT (33 W KEMPER RD, CINCINNATI, OH 45246) WHERE A ROAD TEST WAS COMPLETED AND DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 11308764
Recall Date: Feb 12, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT WHOM WAS THE PASSENGER CALLED ON BEHALF OF THE DRIVER HER SPOUSE, STATING THAT THE DRIVER DEPRESSED THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO STOP IN A TIMELY MANNER. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED IN EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO MARLIN CHEVROLET BUICK GMC INC. (2145 RUE FRANK-CARREL, QUBEC, QC G1N 2G2, CANADA) WHERE THE ENGINEERS AT GM WAS CONTACTED AND INFORMED THE DEALER TO REPLACE THE BRAKES. THE CONTACT STATED THAT THE DEALER WAS AWAITING PARTS FOR THE REPAIR. THE CONTACT STATED THAT PRIOR TO TRAVELLING TO CANADA THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) AT QUIRK CHEVROLET OF BANGOR DEALER, (293 HOGAN RD, BANGOR, ME 04401). THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT WHOM WAS THE PASSENGER CALLED ON BEHALF OF THE DRIVER HER SPOUSE, STATING THAT THE DRIVER DEPRESSED THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO STOP IN A TIMELY MANNER. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED IN EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO MARLIN CHEVROLET BUICK GMC INC. (2145 RUE FRANK-CARREL, QUBEC, QC G1N 2G2, CANADA) WHERE THE ENGINEERS AT GM WAS CONTACTED AND INFORMED THE DEALER TO REPLACE THE BRAKES. THE CONTACT STATED THAT THE DEALER WAS AWAITING PARTS FOR THE REPAIR. THE CONTACT STATED THAT PRIOR TO TRAVELLING TO CANADA THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) AT QUIRK CHEVROLET OF BANGOR DEALER, (293 HOGAN RD, BANGOR, ME 04401). THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT WHOM WAS THE PASSENGER CALLED ON BEHALF OF THE DRIVER HER SPOUSE, STATING THAT THE DRIVER DEPRESSED THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO STOP IN A TIMELY MANNER. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED IN EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO MARLIN CHEVROLET BUICK GMC INC. (2145 RUE FRANK-CARREL, QUBEC, QC G1N 2G2, CANADA) WHERE THE ENGINEERS AT GM WAS CONTACTED AND INFORMED THE DEALER TO REPLACE THE BRAKES. THE CONTACT STATED THAT THE DEALER WAS AWAITING PARTS FOR THE REPAIR. THE CONTACT STATED THAT PRIOR TO TRAVELLING TO CANADA THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) AT QUIRK CHEVROLET OF BANGOR DEALER, (293 HOGAN RD, BANGOR, ME 04401). THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Mfg Campaign: 11308799
Recall Date: Feb 12, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS THE VEHICLE SHIFTED ROUGHLY. ADDITIONALLY, WHILE AT A STOP, SHIFTING FROM FIRST GEAR TO SECOND GEAR THE VEHICLE LUNGED FORWARD. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHTOWNE CHEVROLET BUICK GMC 695 BULLSBORO DR, NEWNAN, GA 30265 (678) 707-8624 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 300.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS THE VEHICLE SHIFTED ROUGHLY. ADDITIONALLY, WHILE AT A STOP, SHIFTING FROM FIRST GEAR TO SECOND GEAR THE VEHICLE LUNGED FORWARD. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHTOWNE CHEVROLET BUICK GMC 695 BULLSBORO DR, NEWNAN, GA 30265 (678) 707-8624 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 300.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS THE VEHICLE SHIFTED ROUGHLY. ADDITIONALLY, WHILE AT A STOP, SHIFTING FROM FIRST GEAR TO SECOND GEAR THE VEHICLE LUNGED FORWARD. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHTOWNE CHEVROLET BUICK GMC 695 BULLSBORO DR, NEWNAN, GA 30265 (678) 707-8624 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 300.
Mfg Campaign: 11308475
Recall Date: Feb 11, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BACK WINDOW ON TRUCK IS LEAKING WATER. HEADLINER IS DISCOLORED AND ITS VERY CLOSE TO AN AIRBAG. I'M HOPING ITS FIXED BEFORE THE WATER SETS OFF THE AIR BAG ACCIDENTALLY. FIRST DEALER FIX RESULTED IN A BIGGER LEAK THAN ORIGINAL.
Corrective Action:
BACK WINDOW ON TRUCK IS LEAKING WATER. HEADLINER IS DISCOLORED AND ITS VERY CLOSE TO AN AIRBAG. I'M HOPING ITS FIXED BEFORE THE WATER SETS OFF THE AIR BAG ACCIDENTALLY. FIRST DEALER FIX RESULTED IN A BIGGER LEAK THAN ORIGINAL.
Additional Notes:
BACK WINDOW ON TRUCK IS LEAKING WATER. HEADLINER IS DISCOLORED AND ITS VERY CLOSE TO AN AIRBAG. I'M HOPING ITS FIXED BEFORE THE WATER SETS OFF THE AIR BAG ACCIDENTALLY. FIRST DEALER FIX RESULTED IN A BIGGER LEAK THAN ORIGINAL.
Mfg Campaign: 11308169
Recall Date: Feb 10, 2020
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