Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUT OF NOWHERE MULTIPLE WARNING LIGHTS ILLUMINATED. ESC, BRAKE SYSTEM FAILURE, TRAILER BRAKE FAILURE, DO NOT GO OVER 62 MPH. BRAKES WERE NEAR NON FUNCTIONING.
Corrective Action:
OUT OF NOWHERE MULTIPLE WARNING LIGHTS ILLUMINATED. ESC, BRAKE SYSTEM FAILURE, TRAILER BRAKE FAILURE, DO NOT GO OVER 62 MPH. BRAKES WERE NEAR NON FUNCTIONING.
Additional Notes:
OUT OF NOWHERE MULTIPLE WARNING LIGHTS ILLUMINATED. ESC, BRAKE SYSTEM FAILURE, TRAILER BRAKE FAILURE, DO NOT GO OVER 62 MPH. BRAKES WERE NEAR NON FUNCTIONING.
Mfg Campaign: 11302392
Recall Date: Jan 27, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON THE DASHBOARD GOT ABS, BRAKE, ENGINE, TC LIGHTS AND BRAKES STOPPED WORKING, VERY VERY POOR QUALITY, HIGHER SPEED 62MPH. WHEN I CHECKED WITH OBD READER, GOT 3 CODES AND 2 OF THOSE CODES ARE TIED TOGETHER WITH BRAKES SYSTEM. WHEN THIS HAPPENED I WAS DRIVING TO WORK
Corrective Action:
ON THE DASHBOARD GOT ABS, BRAKE, ENGINE, TC LIGHTS AND BRAKES STOPPED WORKING, VERY VERY POOR QUALITY, HIGHER SPEED 62MPH. WHEN I CHECKED WITH OBD READER, GOT 3 CODES AND 2 OF THOSE CODES ARE TIED TOGETHER WITH BRAKES SYSTEM. WHEN THIS HAPPENED I WAS DRIVING TO WORK
Additional Notes:
ON THE DASHBOARD GOT ABS, BRAKE, ENGINE, TC LIGHTS AND BRAKES STOPPED WORKING, VERY VERY POOR QUALITY, HIGHER SPEED 62MPH. WHEN I CHECKED WITH OBD READER, GOT 3 CODES AND 2 OF THOSE CODES ARE TIED TOGETHER WITH BRAKES SYSTEM. WHEN THIS HAPPENED I WAS DRIVING TO WORK
Mfg Campaign: 11301507
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE
Corrective Action:
WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE
Additional Notes:
WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE
Mfg Campaign: 11301509
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE
Corrective Action:
WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE
Additional Notes:
WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE
Mfg Campaign: 11301509
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
Corrective Action:
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
Additional Notes:
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
Mfg Campaign: 11301524
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
Corrective Action:
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
Additional Notes:
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
Mfg Campaign: 11301524
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE SYSTEM FAILURE VEHICLE SPEED LIMITED TO 100 KPH ECS FAILED . BRAKE RECALL AND SEAT BELT RECALL PERFORMED DEC 28 2019 ERROR TRAILER BRAKE REQUIRES SERVICE NEVER TOWED WITH THIS VEHICLE RESOLVE PENDING VEHICLE AS AT A LOCAL DEALER . 4160 KILOMETER ON VEHICLE
Corrective Action:
BRAKE SYSTEM FAILURE VEHICLE SPEED LIMITED TO 100 KPH ECS FAILED . BRAKE RECALL AND SEAT BELT RECALL PERFORMED DEC 28 2019 ERROR TRAILER BRAKE REQUIRES SERVICE NEVER TOWED WITH THIS VEHICLE RESOLVE PENDING VEHICLE AS AT A LOCAL DEALER . 4160 KILOMETER ON VEHICLE
Additional Notes:
BRAKE SYSTEM FAILURE VEHICLE SPEED LIMITED TO 100 KPH ECS FAILED . BRAKE RECALL AND SEAT BELT RECALL PERFORMED DEC 28 2019 ERROR TRAILER BRAKE REQUIRES SERVICE NEVER TOWED WITH THIS VEHICLE RESOLVE PENDING VEHICLE AS AT A LOCAL DEALER . 4160 KILOMETER ON VEHICLE
Mfg Campaign: 11301421
Recall Date: Jan 23, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
Corrective Action:
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
Additional Notes:
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
Mfg Campaign: 11301092
Recall Date: Jan 22, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
Corrective Action:
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
Additional Notes:
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
Mfg Campaign: 11301092
Recall Date: Jan 22, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
Corrective Action:
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
Additional Notes:
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
Mfg Campaign: 11301096
Recall Date: Jan 22, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
Corrective Action:
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
Additional Notes:
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
Mfg Campaign: 11301096
Recall Date: Jan 22, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK UP CAMERA SYSTEM IS TOO BRIGHT ALMOST BLINDING AT NIGHT AND IS POOR QUALITY. THE BRIGHT SCREEN MAKE IS DIFFICULT TO SEE BEHIND.
Corrective Action:
BACK UP CAMERA SYSTEM IS TOO BRIGHT ALMOST BLINDING AT NIGHT AND IS POOR QUALITY. THE BRIGHT SCREEN MAKE IS DIFFICULT TO SEE BEHIND.
Additional Notes:
BACK UP CAMERA SYSTEM IS TOO BRIGHT ALMOST BLINDING AT NIGHT AND IS POOR QUALITY. THE BRIGHT SCREEN MAKE IS DIFFICULT TO SEE BEHIND.
Mfg Campaign: 11300742
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Corrective Action:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Additional Notes:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Mfg Campaign: 11300819
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Corrective Action:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Additional Notes:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Mfg Campaign: 11300819
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Corrective Action:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Additional Notes:
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Mfg Campaign: 11300819
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TRUCK LOST POWER STEERING AND ESC AFTER 15K MILES. PROBLEM SEEMS INTERMITTENT. VEHICLE WAS PARKED AT THE TIME.
Corrective Action:
TRUCK LOST POWER STEERING AND ESC AFTER 15K MILES. PROBLEM SEEMS INTERMITTENT. VEHICLE WAS PARKED AT THE TIME.
Additional Notes:
TRUCK LOST POWER STEERING AND ESC AFTER 15K MILES. PROBLEM SEEMS INTERMITTENT. VEHICLE WAS PARKED AT THE TIME.
Mfg Campaign: 11300857
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TRUCK LOST POWER STEERING AND ESC AFTER 15K MILES. PROBLEM SEEMS INTERMITTENT. VEHICLE WAS PARKED AT THE TIME.
Corrective Action:
TRUCK LOST POWER STEERING AND ESC AFTER 15K MILES. PROBLEM SEEMS INTERMITTENT. VEHICLE WAS PARKED AT THE TIME.
Additional Notes:
TRUCK LOST POWER STEERING AND ESC AFTER 15K MILES. PROBLEM SEEMS INTERMITTENT. VEHICLE WAS PARKED AT THE TIME.
Mfg Campaign: 11300857
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS.
Corrective Action:
REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS.
Additional Notes:
REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS.
Mfg Campaign: 11300461
Recall Date: Jan 20, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS.
Corrective Action:
REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS.
Additional Notes:
REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS.
Mfg Campaign: 11300461
Recall Date: Jan 20, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER REMOTE START MYCHEV APP VEHICLE STATIONARY FOUR DASH MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE  LIGHTS ON DASH THAT WERE ILLUMINATED ABS CHECK ENGINE BRAKE TRACTION CONTROL TRIED TO DRIVE. BRAKES AND STEERING LIMITED COULD NOT DRIVE UNSAFE TURNED OFF IGNITION RESTARTED THREW FIVE CODES INCLUDING P0606 C0021 P25A2 CALLED ONSTAR, THEY SAID ALL SYSTEMS SHOWING FAILED TAKE TO DEALER CALLED GM- THEY SAID TO HAVE IT TOWED REMOTE START AGAIN- SAME MESSAGES DEALER APPT TOMORROW.
Corrective Action:
AFTER REMOTE START MYCHEV APP VEHICLE STATIONARY FOUR DASH MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE  LIGHTS ON DASH THAT WERE ILLUMINATED ABS CHECK ENGINE BRAKE TRACTION CONTROL TRIED TO DRIVE. BRAKES AND STEERING LIMITED COULD NOT DRIVE UNSAFE TURNED OFF IGNITION RESTARTED THREW FIVE CODES INCLUDING P0606 C0021 P25A2 CALLED ONSTAR, THEY SAID ALL SYSTEMS SHOWING FAILED TAKE TO DEALER CALLED GM- THEY SAID TO HAVE IT TOWED REMOTE START AGAIN- SAME MESSAGES DEALER APPT TOMORROW.
Additional Notes:
AFTER REMOTE START MYCHEV APP VEHICLE STATIONARY FOUR DASH MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE  LIGHTS ON DASH THAT WERE ILLUMINATED ABS CHECK ENGINE BRAKE TRACTION CONTROL TRIED TO DRIVE. BRAKES AND STEERING LIMITED COULD NOT DRIVE UNSAFE TURNED OFF IGNITION RESTARTED THREW FIVE CODES INCLUDING P0606 C0021 P25A2 CALLED ONSTAR, THEY SAID ALL SYSTEMS SHOWING FAILED TAKE TO DEALER CALLED GM- THEY SAID TO HAVE IT TOWED REMOTE START AGAIN- SAME MESSAGES DEALER APPT TOMORROW.
Mfg Campaign: 11300257
Recall Date: Jan 19, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury