Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE REAR VISION SYSTEM AND BLUE SCREEN FOR BACKUP CAMERA AND CAMERA SYSTEM ON TRUCK HAS BEEN INTERMITTENTLY NOT WORKING SINCE PURCHASED ON 5/18/19. HAVE HAD THE TRUCK TO THE DEALER TWICE TO FIX. FIRST TIME REPLACED REAR CAMERA. ISSUE RETURNED NEXT DAY. SECOND TIME, DEALER POINTED TO A TSP THAT INDICATED THE SYSTEM WAS BUSY WHEN FIRST STARTING THE VEHICLE AND TO ALLOW FOR EXTRA TIME TO PLACE VEHICLE IN REVERSE. ISSUE IS NOT RELATED TO PLACING THE CAR IN GEAR, IT ONLY SHOWS THE ISSUE. ISSUE APPEARS TO BE A SOFTWARE ISSUE IN WHICH THE SYSTEM DOESN'T GET BOOTED UP IN A TIMELY MANNER. AFTER SOME TIME, HAS BEEN RANDOM FROM 2-3 MINUTES TO OVER 30 MINUTES, THE SYSTEM WILL EVENTUALLY COME ONLINE AND WORK PROPERLY. THE ISSUE I HAVE IS MANY OF MY TRIPS ARE JUST A FEW MINUTES UP THE ROAD TO MY FIREHOUSE I VOLUNTEER AT. THE TRUCK DOESN'T HAVE ENOUGH TIME TO COMPLETELY BOOT UP THE CAMERA SYSTEM AND I'M LEFT WITH A BLUE SCREEN WITH NO WAY TO RESET IT OR USE THE CAMERAS. I'VE CONTACTED THE DEALERSHIP SERVICE MANAGER AND CHEVROLET AND CHEVROLET INITIALLY CALLED BACK WANTING ME TO CONTACT THE DEALERSHIP. THE SERVICE MANAGER SAID HE WOULD INVESTIGATE THE ISSUE AND CALL ME BACK TO SCHEDULE A FIX. NO WORD IN OVER 1 MONTH NOW. I SEE ON SEVERAL FORUMS OTHER USERS STRUGGLING WITH THE SAME ISSUE AND SO FAR THERE SEEMS TO BE NO FIX. I'M NOT SURE GM KNOWS WHAT THE ISSUE IS AT THIS POINT. THERE SEEMS TO BE NO WAY TO ALERT THEM AND GET THE RIGHT PEOPLE WORKING ON THE ISSUE. HOPING THIS VENUE WILL BE ABLE TO WAKE SOMEONE UP AT GM. ISSUE IS CONSISTENTLY RANDOM. SOMETIMES IT LOADS QUICKER THAN OTHER TIMES, BUT IS CONSISTENT IN NOT WANTING TO WORK WHEN NEEDED.
Corrective Action:
SERVICE REAR VISION SYSTEM AND BLUE SCREEN FOR BACKUP CAMERA AND CAMERA SYSTEM ON TRUCK HAS BEEN INTERMITTENTLY NOT WORKING SINCE PURCHASED ON 5/18/19. HAVE HAD THE TRUCK TO THE DEALER TWICE TO FIX. FIRST TIME REPLACED REAR CAMERA. ISSUE RETURNED NEXT DAY. SECOND TIME, DEALER POINTED TO A TSP THAT INDICATED THE SYSTEM WAS BUSY WHEN FIRST STARTING THE VEHICLE AND TO ALLOW FOR EXTRA TIME TO PLACE VEHICLE IN REVERSE. ISSUE IS NOT RELATED TO PLACING THE CAR IN GEAR, IT ONLY SHOWS THE ISSUE. ISSUE APPEARS TO BE A SOFTWARE ISSUE IN WHICH THE SYSTEM DOESN'T GET BOOTED UP IN A TIMELY MANNER. AFTER SOME TIME, HAS BEEN RANDOM FROM 2-3 MINUTES TO OVER 30 MINUTES, THE SYSTEM WILL EVENTUALLY COME ONLINE AND WORK PROPERLY. THE ISSUE I HAVE IS MANY OF MY TRIPS ARE JUST A FEW MINUTES UP THE ROAD TO MY FIREHOUSE I VOLUNTEER AT. THE TRUCK DOESN'T HAVE ENOUGH TIME TO COMPLETELY BOOT UP THE CAMERA SYSTEM AND I'M LEFT WITH A BLUE SCREEN WITH NO WAY TO RESET IT OR USE THE CAMERAS. I'VE CONTACTED THE DEALERSHIP SERVICE MANAGER AND CHEVROLET AND CHEVROLET INITIALLY CALLED BACK WANTING ME TO CONTACT THE DEALERSHIP. THE SERVICE MANAGER SAID HE WOULD INVESTIGATE THE ISSUE AND CALL ME BACK TO SCHEDULE A FIX. NO WORD IN OVER 1 MONTH NOW. I SEE ON SEVERAL FORUMS OTHER USERS STRUGGLING WITH THE SAME ISSUE AND SO FAR THERE SEEMS TO BE NO FIX. I'M NOT SURE GM KNOWS WHAT THE ISSUE IS AT THIS POINT. THERE SEEMS TO BE NO WAY TO ALERT THEM AND GET THE RIGHT PEOPLE WORKING ON THE ISSUE. HOPING THIS VENUE WILL BE ABLE TO WAKE SOMEONE UP AT GM. ISSUE IS CONSISTENTLY RANDOM. SOMETIMES IT LOADS QUICKER THAN OTHER TIMES, BUT IS CONSISTENT IN NOT WANTING TO WORK WHEN NEEDED.
Additional Notes:
SERVICE REAR VISION SYSTEM AND BLUE SCREEN FOR BACKUP CAMERA AND CAMERA SYSTEM ON TRUCK HAS BEEN INTERMITTENTLY NOT WORKING SINCE PURCHASED ON 5/18/19. HAVE HAD THE TRUCK TO THE DEALER TWICE TO FIX. FIRST TIME REPLACED REAR CAMERA. ISSUE RETURNED NEXT DAY. SECOND TIME, DEALER POINTED TO A TSP THAT INDICATED THE SYSTEM WAS BUSY WHEN FIRST STARTING THE VEHICLE AND TO ALLOW FOR EXTRA TIME TO PLACE VEHICLE IN REVERSE. ISSUE IS NOT RELATED TO PLACING THE CAR IN GEAR, IT ONLY SHOWS THE ISSUE. ISSUE APPEARS TO BE A SOFTWARE ISSUE IN WHICH THE SYSTEM DOESN'T GET BOOTED UP IN A TIMELY MANNER. AFTER SOME TIME, HAS BEEN RANDOM FROM 2-3 MINUTES TO OVER 30 MINUTES, THE SYSTEM WILL EVENTUALLY COME ONLINE AND WORK PROPERLY. THE ISSUE I HAVE IS MANY OF MY TRIPS ARE JUST A FEW MINUTES UP THE ROAD TO MY FIREHOUSE I VOLUNTEER AT. THE TRUCK DOESN'T HAVE ENOUGH TIME TO COMPLETELY BOOT UP THE CAMERA SYSTEM AND I'M LEFT WITH A BLUE SCREEN WITH NO WAY TO RESET IT OR USE THE CAMERAS. I'VE CONTACTED THE DEALERSHIP SERVICE MANAGER AND CHEVROLET AND CHEVROLET INITIALLY CALLED BACK WANTING ME TO CONTACT THE DEALERSHIP. THE SERVICE MANAGER SAID HE WOULD INVESTIGATE THE ISSUE AND CALL ME BACK TO SCHEDULE A FIX. NO WORD IN OVER 1 MONTH NOW. I SEE ON SEVERAL FORUMS OTHER USERS STRUGGLING WITH THE SAME ISSUE AND SO FAR THERE SEEMS TO BE NO FIX. I'M NOT SURE GM KNOWS WHAT THE ISSUE IS AT THIS POINT. THERE SEEMS TO BE NO WAY TO ALERT THEM AND GET THE RIGHT PEOPLE WORKING ON THE ISSUE. HOPING THIS VENUE WILL BE ABLE TO WAKE SOMEONE UP AT GM. ISSUE IS CONSISTENTLY RANDOM. SOMETIMES IT LOADS QUICKER THAN OTHER TIMES, BUT IS CONSISTENT IN NOT WANTING TO WORK WHEN NEEDED.
Mfg Campaign: 11297100
Recall Date: Jan 4, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DRIVING WHEN A NOTE CAME ON THE DASH. 'LOW OIL PRESSURE WARNING TURN OFF ENGINE IMMEDIATELY'. I DID, AND CHECKED THE OIL. IT IS EMPTY. THERE IS ONLY 30,000 KM ON THIS TRUCK. NOT IMPRESSED. HAD TO REPLACE THE REAR BRAKE PADS THAT WERE WORN OUT AT ONLY 25,000 KM. HAD A BAD VIBRATION WHEN DRIVING. IT WAS A TRANSMISSION MOUNT ISSUE.
Corrective Action:
DRIVING WHEN A NOTE CAME ON THE DASH. 'LOW OIL PRESSURE WARNING TURN OFF ENGINE IMMEDIATELY'. I DID, AND CHECKED THE OIL. IT IS EMPTY. THERE IS ONLY 30,000 KM ON THIS TRUCK. NOT IMPRESSED. HAD TO REPLACE THE REAR BRAKE PADS THAT WERE WORN OUT AT ONLY 25,000 KM. HAD A BAD VIBRATION WHEN DRIVING. IT WAS A TRANSMISSION MOUNT ISSUE.
Additional Notes:
DRIVING WHEN A NOTE CAME ON THE DASH. 'LOW OIL PRESSURE WARNING TURN OFF ENGINE IMMEDIATELY'. I DID, AND CHECKED THE OIL. IT IS EMPTY. THERE IS ONLY 30,000 KM ON THIS TRUCK. NOT IMPRESSED. HAD TO REPLACE THE REAR BRAKE PADS THAT WERE WORN OUT AT ONLY 25,000 KM. HAD A BAD VIBRATION WHEN DRIVING. IT WAS A TRANSMISSION MOUNT ISSUE.
Mfg Campaign: 11297163
Recall Date: Jan 4, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE ESC LIGHT HAS COME ON AND IT BECOMES DANGEROUSLY DIFFICULT TO STOP AND/OR STEER. THIS IS THE 2ND TIME IN ONE WEEK. I BROUGHT IT TO THE DEALERSHIP AFTER THE FIRST ISSUE AND WAS TOLD IT WAS ALL SET. THE DAY AFTER I GOT THE TRUCK BACK, IT'S HAPPENING AGAIN. THE CHECK ENGINE LIGHT NOW REMAINS ON AND I'M WAITING FOR A SERVICE APPOINTMENT....AGAIN!!
Corrective Action:
THE ESC LIGHT HAS COME ON AND IT BECOMES DANGEROUSLY DIFFICULT TO STOP AND/OR STEER. THIS IS THE 2ND TIME IN ONE WEEK. I BROUGHT IT TO THE DEALERSHIP AFTER THE FIRST ISSUE AND WAS TOLD IT WAS ALL SET. THE DAY AFTER I GOT THE TRUCK BACK, IT'S HAPPENING AGAIN. THE CHECK ENGINE LIGHT NOW REMAINS ON AND I'M WAITING FOR A SERVICE APPOINTMENT....AGAIN!!
Additional Notes:
THE ESC LIGHT HAS COME ON AND IT BECOMES DANGEROUSLY DIFFICULT TO STOP AND/OR STEER. THIS IS THE 2ND TIME IN ONE WEEK. I BROUGHT IT TO THE DEALERSHIP AFTER THE FIRST ISSUE AND WAS TOLD IT WAS ALL SET. THE DAY AFTER I GOT THE TRUCK BACK, IT'S HAPPENING AGAIN. THE CHECK ENGINE LIGHT NOW REMAINS ON AND I'M WAITING FOR A SERVICE APPOINTMENT....AGAIN!!
Mfg Campaign: 11296786
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE ESC LIGHT HAS COME ON AND IT BECOMES DANGEROUSLY DIFFICULT TO STOP AND/OR STEER. THIS IS THE 2ND TIME IN ONE WEEK. I BROUGHT IT TO THE DEALERSHIP AFTER THE FIRST ISSUE AND WAS TOLD IT WAS ALL SET. THE DAY AFTER I GOT THE TRUCK BACK, IT'S HAPPENING AGAIN. THE CHECK ENGINE LIGHT NOW REMAINS ON AND I'M WAITING FOR A SERVICE APPOINTMENT....AGAIN!!
Corrective Action:
THE ESC LIGHT HAS COME ON AND IT BECOMES DANGEROUSLY DIFFICULT TO STOP AND/OR STEER. THIS IS THE 2ND TIME IN ONE WEEK. I BROUGHT IT TO THE DEALERSHIP AFTER THE FIRST ISSUE AND WAS TOLD IT WAS ALL SET. THE DAY AFTER I GOT THE TRUCK BACK, IT'S HAPPENING AGAIN. THE CHECK ENGINE LIGHT NOW REMAINS ON AND I'M WAITING FOR A SERVICE APPOINTMENT....AGAIN!!
Additional Notes:
THE ESC LIGHT HAS COME ON AND IT BECOMES DANGEROUSLY DIFFICULT TO STOP AND/OR STEER. THIS IS THE 2ND TIME IN ONE WEEK. I BROUGHT IT TO THE DEALERSHIP AFTER THE FIRST ISSUE AND WAS TOLD IT WAS ALL SET. THE DAY AFTER I GOT THE TRUCK BACK, IT'S HAPPENING AGAIN. THE CHECK ENGINE LIGHT NOW REMAINS ON AND I'M WAITING FOR A SERVICE APPOINTMENT....AGAIN!!
Mfg Campaign: 11296786
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE VEHICLE FROM THE CEILING. THE VEHICLE WAS TAKEN TO MT KISCO CHEVROLET (175 N BEDFORD RD, SUITE A, MT KISCO, NY 10549, (914) 228-1011) WHERE THEY PERFORMED A TEMPORARY REMEDY OF USING SILICON TO SEAL THE LEAK. THE CONTACT STILL SAW THE STAIN FROM THE WATER LEAK AND WAS CONCERNED THAT MOLD COULD DEVELOP. THE CONTACT HAD ASTHMA AND WAS ALSO CONCERNED THAT THE FAILURE COULD AFFECT HIS KID'S HEALTH. THE VEHICLE WAS ALSO REPAIRED PER THREE UNKNOWN RECALLS ON JANUARY 3, 2020. THE MANUFACTURER STATED THAT THEY ESCALATED THE MATTER AND WOULD HAVE SOMEONE CALL THE CONTACT BACK. THE MANUFACTURER WAS INITIALLY CONTACTED IN NOVEMBER OF 2019. THE FAILURE MILEAGE WAS 7,500. *LN *TR
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE VEHICLE FROM THE CEILING. THE VEHICLE WAS TAKEN TO MT KISCO CHEVROLET (175 N BEDFORD RD, SUITE A, MT KISCO, NY 10549, (914) 228-1011) WHERE THEY PERFORMED A TEMPORARY REMEDY OF USING SILICON TO SEAL THE LEAK. THE CONTACT STILL SAW THE STAIN FROM THE WATER LEAK AND WAS CONCERNED THAT MOLD COULD DEVELOP. THE CONTACT HAD ASTHMA AND WAS ALSO CONCERNED THAT THE FAILURE COULD AFFECT HIS KID'S HEALTH. THE VEHICLE WAS ALSO REPAIRED PER THREE UNKNOWN RECALLS ON JANUARY 3, 2020. THE MANUFACTURER STATED THAT THEY ESCALATED THE MATTER AND WOULD HAVE SOMEONE CALL THE CONTACT BACK. THE MANUFACTURER WAS INITIALLY CONTACTED IN NOVEMBER OF 2019. THE FAILURE MILEAGE WAS 7,500. *LN *TR
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE VEHICLE FROM THE CEILING. THE VEHICLE WAS TAKEN TO MT KISCO CHEVROLET (175 N BEDFORD RD, SUITE A, MT KISCO, NY 10549, (914) 228-1011) WHERE THEY PERFORMED A TEMPORARY REMEDY OF USING SILICON TO SEAL THE LEAK. THE CONTACT STILL SAW THE STAIN FROM THE WATER LEAK AND WAS CONCERNED THAT MOLD COULD DEVELOP. THE CONTACT HAD ASTHMA AND WAS ALSO CONCERNED THAT THE FAILURE COULD AFFECT HIS KID'S HEALTH. THE VEHICLE WAS ALSO REPAIRED PER THREE UNKNOWN RECALLS ON JANUARY 3, 2020. THE MANUFACTURER STATED THAT THEY ESCALATED THE MATTER AND WOULD HAVE SOMEONE CALL THE CONTACT BACK. THE MANUFACTURER WAS INITIALLY CONTACTED IN NOVEMBER OF 2019. THE FAILURE MILEAGE WAS 7,500. *LN *TR
Mfg Campaign: 11296956
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PUTTING VEHICLE IN REVERSE THE REVERSE CAMERA POPS UP BUT IS EXTREMELY LOW QUALITY, I HAD BETTER QUALITY ON A SCREEN HALF THIS SIZE FROM FORD THAT WAS 6 YEARS OLDER THE SCREEN IS HAZY WITH LINES RUNNING ACROSS IT, WHILE REVERSING OR PRESSING THE BRAKES THE SCREEN GETS GLITCHY AND WILL EVEN COMPLETELY CUT OFF AND SAY 'SERVICE VISION SYSTEM, I HAVE LESS THAN 100 MILES ON THIS TRUCK, THIS SHOULD NOT BE HAPPENING BUT IT SEEMS THE DEALERS HAVE NO FIX FOR IT APPARENTLY
Corrective Action:
PUTTING VEHICLE IN REVERSE THE REVERSE CAMERA POPS UP BUT IS EXTREMELY LOW QUALITY, I HAD BETTER QUALITY ON A SCREEN HALF THIS SIZE FROM FORD THAT WAS 6 YEARS OLDER THE SCREEN IS HAZY WITH LINES RUNNING ACROSS IT, WHILE REVERSING OR PRESSING THE BRAKES THE SCREEN GETS GLITCHY AND WILL EVEN COMPLETELY CUT OFF AND SAY 'SERVICE VISION SYSTEM, I HAVE LESS THAN 100 MILES ON THIS TRUCK, THIS SHOULD NOT BE HAPPENING BUT IT SEEMS THE DEALERS HAVE NO FIX FOR IT APPARENTLY
Additional Notes:
PUTTING VEHICLE IN REVERSE THE REVERSE CAMERA POPS UP BUT IS EXTREMELY LOW QUALITY, I HAD BETTER QUALITY ON A SCREEN HALF THIS SIZE FROM FORD THAT WAS 6 YEARS OLDER THE SCREEN IS HAZY WITH LINES RUNNING ACROSS IT, WHILE REVERSING OR PRESSING THE BRAKES THE SCREEN GETS GLITCHY AND WILL EVEN COMPLETELY CUT OFF AND SAY 'SERVICE VISION SYSTEM, I HAVE LESS THAN 100 MILES ON THIS TRUCK, THIS SHOULD NOT BE HAPPENING BUT IT SEEMS THE DEALERS HAVE NO FIX FOR IT APPARENTLY
Mfg Campaign: 11292518
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PUTTING VEHICLE IN REVERSE THE REVERSE CAMERA POPS UP BUT IS EXTREMELY LOW QUALITY, I HAD BETTER QUALITY ON A SCREEN HALF THIS SIZE FROM FORD THAT WAS 6 YEARS OLDER THE SCREEN IS HAZY WITH LINES RUNNING ACROSS IT, WHILE REVERSING OR PRESSING THE BRAKES THE SCREEN GETS GLITCHY AND WILL EVEN COMPLETELY CUT OFF AND SAY 'SERVICE VISION SYSTEM, I HAVE LESS THAN 100 MILES ON THIS TRUCK, THIS SHOULD NOT BE HAPPENING BUT IT SEEMS THE DEALERS HAVE NO FIX FOR IT APPARENTLY
Corrective Action:
PUTTING VEHICLE IN REVERSE THE REVERSE CAMERA POPS UP BUT IS EXTREMELY LOW QUALITY, I HAD BETTER QUALITY ON A SCREEN HALF THIS SIZE FROM FORD THAT WAS 6 YEARS OLDER THE SCREEN IS HAZY WITH LINES RUNNING ACROSS IT, WHILE REVERSING OR PRESSING THE BRAKES THE SCREEN GETS GLITCHY AND WILL EVEN COMPLETELY CUT OFF AND SAY 'SERVICE VISION SYSTEM, I HAVE LESS THAN 100 MILES ON THIS TRUCK, THIS SHOULD NOT BE HAPPENING BUT IT SEEMS THE DEALERS HAVE NO FIX FOR IT APPARENTLY
Additional Notes:
PUTTING VEHICLE IN REVERSE THE REVERSE CAMERA POPS UP BUT IS EXTREMELY LOW QUALITY, I HAD BETTER QUALITY ON A SCREEN HALF THIS SIZE FROM FORD THAT WAS 6 YEARS OLDER THE SCREEN IS HAZY WITH LINES RUNNING ACROSS IT, WHILE REVERSING OR PRESSING THE BRAKES THE SCREEN GETS GLITCHY AND WILL EVEN COMPLETELY CUT OFF AND SAY 'SERVICE VISION SYSTEM, I HAVE LESS THAN 100 MILES ON THIS TRUCK, THIS SHOULD NOT BE HAPPENING BUT IT SEEMS THE DEALERS HAVE NO FIX FOR IT APPARENTLY
Mfg Campaign: 11292518
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I'VE BROUGHT MY VEHICLE IN TO A GM CERTIFIED CHEVROLET DEALERSHIP TO GET IT'S OIL CHANGED AND ALONG WITH THAT THEY INFORMED ME OF COMPLETING A SAFETY RECALL PERTAINING TO IT'S BRAKES. THE NEXT DAY AFTER THE RECALL HAD BEEN DONE MY BRAKES HAD GONE SOFT AND MY DASH LIT UP WITH SEVERAL DIFFERENT MESSAGES. SERVICE ESC, SERVICE TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE 62 MPH TOP SPEED. I DECIDED TO BRING IT IN AGAIN AND HAD THE RECALL DONE ONCE MORE. THIS TIME IT LASTED A FEW DAYS UNTIL MY BRAKES HAD GONE OUT ONCE MORE WITH THE SAME MESSAGES. IT'S ALREADY BEEN A SAFETY RISK AS THE SECOND TIME IT HAD HAPPENED I COULDN'T STOP AND WENT THROUGH A 4 WAY INTERSECTION NEARLY MISSING ONCOMING TRAFFIC. MY VEHICLE HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26, 2019. I'VE BEEN INFORMED THAT THERE "IS NO KNOWN FIX PER GM" NOW I'M IN A LOANER VEHICLE WHILE PAYING FOR A TRUCK THAT CAN'T BE DRIVEN.
Corrective Action:
I'VE BROUGHT MY VEHICLE IN TO A GM CERTIFIED CHEVROLET DEALERSHIP TO GET IT'S OIL CHANGED AND ALONG WITH THAT THEY INFORMED ME OF COMPLETING A SAFETY RECALL PERTAINING TO IT'S BRAKES. THE NEXT DAY AFTER THE RECALL HAD BEEN DONE MY BRAKES HAD GONE SOFT AND MY DASH LIT UP WITH SEVERAL DIFFERENT MESSAGES. SERVICE ESC, SERVICE TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE 62 MPH TOP SPEED. I DECIDED TO BRING IT IN AGAIN AND HAD THE RECALL DONE ONCE MORE. THIS TIME IT LASTED A FEW DAYS UNTIL MY BRAKES HAD GONE OUT ONCE MORE WITH THE SAME MESSAGES. IT'S ALREADY BEEN A SAFETY RISK AS THE SECOND TIME IT HAD HAPPENED I COULDN'T STOP AND WENT THROUGH A 4 WAY INTERSECTION NEARLY MISSING ONCOMING TRAFFIC. MY VEHICLE HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26, 2019. I'VE BEEN INFORMED THAT THERE "IS NO KNOWN FIX PER GM" NOW I'M IN A LOANER VEHICLE WHILE PAYING FOR A TRUCK THAT CAN'T BE DRIVEN.
Additional Notes:
I'VE BROUGHT MY VEHICLE IN TO A GM CERTIFIED CHEVROLET DEALERSHIP TO GET IT'S OIL CHANGED AND ALONG WITH THAT THEY INFORMED ME OF COMPLETING A SAFETY RECALL PERTAINING TO IT'S BRAKES. THE NEXT DAY AFTER THE RECALL HAD BEEN DONE MY BRAKES HAD GONE SOFT AND MY DASH LIT UP WITH SEVERAL DIFFERENT MESSAGES. SERVICE ESC, SERVICE TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE 62 MPH TOP SPEED. I DECIDED TO BRING IT IN AGAIN AND HAD THE RECALL DONE ONCE MORE. THIS TIME IT LASTED A FEW DAYS UNTIL MY BRAKES HAD GONE OUT ONCE MORE WITH THE SAME MESSAGES. IT'S ALREADY BEEN A SAFETY RISK AS THE SECOND TIME IT HAD HAPPENED I COULDN'T STOP AND WENT THROUGH A 4 WAY INTERSECTION NEARLY MISSING ONCOMING TRAFFIC. MY VEHICLE HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26, 2019. I'VE BEEN INFORMED THAT THERE "IS NO KNOWN FIX PER GM" NOW I'M IN A LOANER VEHICLE WHILE PAYING FOR A TRUCK THAT CAN'T BE DRIVEN.
Mfg Campaign: 11292520
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN COLD, THE TRANSMISSION HAS A HARD SLIP WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. USUALLY HAPPENS IN THE MORNING WHEN I AM LEAVING MY HOUSE. ON ICY/SNOW COVERED ROAD IT WILL CAUSE THE REAR WHEELS TO LOSE TRACTION. THUS CREATING A SAFETY HAZARD FOR ME, OTHER VEHICLES OR PEDESTRIANS ON THE ROADWAY.
Corrective Action:
WHEN COLD, THE TRANSMISSION HAS A HARD SLIP WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. USUALLY HAPPENS IN THE MORNING WHEN I AM LEAVING MY HOUSE. ON ICY/SNOW COVERED ROAD IT WILL CAUSE THE REAR WHEELS TO LOSE TRACTION. THUS CREATING A SAFETY HAZARD FOR ME, OTHER VEHICLES OR PEDESTRIANS ON THE ROADWAY.
Additional Notes:
WHEN COLD, THE TRANSMISSION HAS A HARD SLIP WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. USUALLY HAPPENS IN THE MORNING WHEN I AM LEAVING MY HOUSE. ON ICY/SNOW COVERED ROAD IT WILL CAUSE THE REAR WHEELS TO LOSE TRACTION. THUS CREATING A SAFETY HAZARD FOR ME, OTHER VEHICLES OR PEDESTRIANS ON THE ROADWAY.
Mfg Campaign: 11292584
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN PUTTING VEHICLE IN DRIVE FROM PARK IT JUMPS FORWARD EVEN WITH FOOT ON THE BRAKE. WHEN GOING FROM REVERSE TO DRIVE IT FEELS LIKE THE VEHICLE IS NOT IN GEAR AND THEN ENGAGES AND THEN THE VEHICLE MAKES A CLUNK NOISE AND ABRUPTLY JUMPS FORWARD. THERE IS ALSO A ISSUE WHEN GOING FROM FIRST TO SECOND WHEN ACCELERATING AND THE SAME WHEN DOWNSHIFTING. THE TRANSMISSION ON THIS VEHICLE IS VERY ERRATIC IN NATURE, YOU NEVER KNOW WHAT IT IS GOING TO DO EVERY TIME YOU DRIVE IT. THIS HAS BEEN HAPPENING SINCE THE FIRST 100 MILES AND I NOW HAVE 8600 AND STILL HAPPENING. I HAVE TAKEN IT TO THE DEALER AND THEY STATED THEY COULD NOT GET IT TO REPEAT THE ISSUE EVEN AFTER LETTING IT SIT OUTSIDE IN 20 DEGREE WEATHER TO COOL EVERYTHING DOWN.
Corrective Action:
WHEN PUTTING VEHICLE IN DRIVE FROM PARK IT JUMPS FORWARD EVEN WITH FOOT ON THE BRAKE. WHEN GOING FROM REVERSE TO DRIVE IT FEELS LIKE THE VEHICLE IS NOT IN GEAR AND THEN ENGAGES AND THEN THE VEHICLE MAKES A CLUNK NOISE AND ABRUPTLY JUMPS FORWARD. THERE IS ALSO A ISSUE WHEN GOING FROM FIRST TO SECOND WHEN ACCELERATING AND THE SAME WHEN DOWNSHIFTING. THE TRANSMISSION ON THIS VEHICLE IS VERY ERRATIC IN NATURE, YOU NEVER KNOW WHAT IT IS GOING TO DO EVERY TIME YOU DRIVE IT. THIS HAS BEEN HAPPENING SINCE THE FIRST 100 MILES AND I NOW HAVE 8600 AND STILL HAPPENING. I HAVE TAKEN IT TO THE DEALER AND THEY STATED THEY COULD NOT GET IT TO REPEAT THE ISSUE EVEN AFTER LETTING IT SIT OUTSIDE IN 20 DEGREE WEATHER TO COOL EVERYTHING DOWN.
Additional Notes:
WHEN PUTTING VEHICLE IN DRIVE FROM PARK IT JUMPS FORWARD EVEN WITH FOOT ON THE BRAKE. WHEN GOING FROM REVERSE TO DRIVE IT FEELS LIKE THE VEHICLE IS NOT IN GEAR AND THEN ENGAGES AND THEN THE VEHICLE MAKES A CLUNK NOISE AND ABRUPTLY JUMPS FORWARD. THERE IS ALSO A ISSUE WHEN GOING FROM FIRST TO SECOND WHEN ACCELERATING AND THE SAME WHEN DOWNSHIFTING. THE TRANSMISSION ON THIS VEHICLE IS VERY ERRATIC IN NATURE, YOU NEVER KNOW WHAT IT IS GOING TO DO EVERY TIME YOU DRIVE IT. THIS HAS BEEN HAPPENING SINCE THE FIRST 100 MILES AND I NOW HAVE 8600 AND STILL HAPPENING. I HAVE TAKEN IT TO THE DEALER AND THEY STATED THEY COULD NOT GET IT TO REPEAT THE ISSUE EVEN AFTER LETTING IT SIT OUTSIDE IN 20 DEGREE WEATHER TO COOL EVERYTHING DOWN.
Mfg Campaign: 11296630
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Corrective Action:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Additional Notes:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Mfg Campaign: 11296757
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Corrective Action:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Additional Notes:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Mfg Campaign: 11296757
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Corrective Action:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Additional Notes:
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Mfg Campaign: 11296757
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR BACKUP CAMERA SCREEN GETS FUZZY WITH SEVERAL WHITE LINES ACROSS MAINLY DURING NIGHT DRIVING. VERY POOR VISIBILITY FOR A BRAND NEW TRUCK/CAMERA. GOOD VISIBILITY IS CRITICAL FOR BACKING UP IN A CROWDED PARKING LOT AT NIGHT. CRITICAL SAFETY ISSUE!! TOOK IT TO MY LOCAL DEALER 12/30/19 DURING THE DAY, AND WAS TOLD THEY COULD NOT GET IT TO REPLICATE THE ISSUE, HOWEVER DID KNOW ABOUT THE ISSUE WITH OTHER VEHICLES. NO RESOLUTION WAS GIVEN, SAID TO COME BACK WHEN IT DID IT AGAIN.
Corrective Action:
REAR BACKUP CAMERA SCREEN GETS FUZZY WITH SEVERAL WHITE LINES ACROSS MAINLY DURING NIGHT DRIVING. VERY POOR VISIBILITY FOR A BRAND NEW TRUCK/CAMERA. GOOD VISIBILITY IS CRITICAL FOR BACKING UP IN A CROWDED PARKING LOT AT NIGHT. CRITICAL SAFETY ISSUE!! TOOK IT TO MY LOCAL DEALER 12/30/19 DURING THE DAY, AND WAS TOLD THEY COULD NOT GET IT TO REPLICATE THE ISSUE, HOWEVER DID KNOW ABOUT THE ISSUE WITH OTHER VEHICLES. NO RESOLUTION WAS GIVEN, SAID TO COME BACK WHEN IT DID IT AGAIN.
Additional Notes:
REAR BACKUP CAMERA SCREEN GETS FUZZY WITH SEVERAL WHITE LINES ACROSS MAINLY DURING NIGHT DRIVING. VERY POOR VISIBILITY FOR A BRAND NEW TRUCK/CAMERA. GOOD VISIBILITY IS CRITICAL FOR BACKING UP IN A CROWDED PARKING LOT AT NIGHT. CRITICAL SAFETY ISSUE!! TOOK IT TO MY LOCAL DEALER 12/30/19 DURING THE DAY, AND WAS TOLD THEY COULD NOT GET IT TO REPLICATE THE ISSUE, HOWEVER DID KNOW ABOUT THE ISSUE WITH OTHER VEHICLES. NO RESOLUTION WAS GIVEN, SAID TO COME BACK WHEN IT DID IT AGAIN.
Mfg Campaign: 11292402
Recall Date: Jan 1, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DRIVING THE VEHICLE IN AN ICE STORM THE BRAKE FUNCTION WENT COMPLETELY. THE BRAKE PEDAL WOULD NOT ENGAGE. I HAD TO PUT TRUCK INTO LOW. ALMOST CAUSED A SEVERE ACCIDENT GIVEN THE WEATHER AND THE LOSS OF ANY BRAKE FUNCTION. I WAS IN A CITY PULLING FORWARD.
Corrective Action:
WHEN DRIVING THE VEHICLE IN AN ICE STORM THE BRAKE FUNCTION WENT COMPLETELY. THE BRAKE PEDAL WOULD NOT ENGAGE. I HAD TO PUT TRUCK INTO LOW. ALMOST CAUSED A SEVERE ACCIDENT GIVEN THE WEATHER AND THE LOSS OF ANY BRAKE FUNCTION. I WAS IN A CITY PULLING FORWARD.
Additional Notes:
WHEN DRIVING THE VEHICLE IN AN ICE STORM THE BRAKE FUNCTION WENT COMPLETELY. THE BRAKE PEDAL WOULD NOT ENGAGE. I HAD TO PUT TRUCK INTO LOW. ALMOST CAUSED A SEVERE ACCIDENT GIVEN THE WEATHER AND THE LOSS OF ANY BRAKE FUNCTION. I WAS IN A CITY PULLING FORWARD.
Mfg Campaign: 11292223
Recall Date: Dec 31, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE BACKUP ASSIST CAMERA IS TOO BRIGHT TO SEE SIDE MIRRORS AND LOOK OUT THE BACK WINDOW WHEN BACKING UP IN THE DARK. IT IS VERY DANGEROUS TO TRY AND MANEUVER THE VEHICLE WITH SUCH A BRIGHT LIGHT IN THE CAB.
Corrective Action:
THE BACKUP ASSIST CAMERA IS TOO BRIGHT TO SEE SIDE MIRRORS AND LOOK OUT THE BACK WINDOW WHEN BACKING UP IN THE DARK. IT IS VERY DANGEROUS TO TRY AND MANEUVER THE VEHICLE WITH SUCH A BRIGHT LIGHT IN THE CAB.
Additional Notes:
THE BACKUP ASSIST CAMERA IS TOO BRIGHT TO SEE SIDE MIRRORS AND LOOK OUT THE BACK WINDOW WHEN BACKING UP IN THE DARK. IT IS VERY DANGEROUS TO TRY AND MANEUVER THE VEHICLE WITH SUCH A BRIGHT LIGHT IN THE CAB.
Mfg Campaign: 11292107
Recall Date: Dec 30, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACK UP CAMERA AT NIGHT IS BLINDING DUE TO BRIGHTNESS AND IS NON-ADJUSTABLE TO DIM. BRIGHTNESS OF SCREEN MAKES IT DIFFICULT TO ADJUST VISION LOOKING AWAY FROM IT TO USE SIDE MIRRORS. SAFETY ISSUE WITH A MOVING VEHICLE.
Corrective Action:
THE BACK UP CAMERA AT NIGHT IS BLINDING DUE TO BRIGHTNESS AND IS NON-ADJUSTABLE TO DIM. BRIGHTNESS OF SCREEN MAKES IT DIFFICULT TO ADJUST VISION LOOKING AWAY FROM IT TO USE SIDE MIRRORS. SAFETY ISSUE WITH A MOVING VEHICLE.
Additional Notes:
THE BACK UP CAMERA AT NIGHT IS BLINDING DUE TO BRIGHTNESS AND IS NON-ADJUSTABLE TO DIM. BRIGHTNESS OF SCREEN MAKES IT DIFFICULT TO ADJUST VISION LOOKING AWAY FROM IT TO USE SIDE MIRRORS. SAFETY ISSUE WITH A MOVING VEHICLE.
Mfg Campaign: 11291890
Recall Date: Dec 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I LEFT TO HEAD TO THE STORE THIS EVENING I IMMEDIATELY HAD 3 CODES COME UP ON MY DASH AFTER I TURNED THE IGNITION ON. (BRAKE SYSTEM FAILURE. 62MPH TOP SPEED. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC). I THOUGHT IT WAS A GLITCH SO I BACKED DOWN MY DRIVEWAY WITH RESISTANCE OF THE BRAKES. I HAD IT IN 4X4 DUE TO SNOW SO I ASSUMED ITS JUST FEELING ROUGH FROM THAT. I PROCEEDED TO DRIVE DOWN THE STREET I LIVE ON TO A MAJOR ROAD AND WENT STRAIGHT INTO CROSS TRAFFIC BECAUSE THE TRUCK WOULD NOT STOP. I NEARLY DIED FROM A SNOW PLOW COMING. I PUMPED THE BRAKES ONCE I DIDN'T FEEL THEM WORKING AND IT FELT LIKE I WAS PUSHING ON A CEMENT BLOCK. THIS IS UNACCEPTABLE AS I HAVE COME CLOSE TO DYING IN A RECALLED COBALT BEFORE BOW I HAVE TO WORRY ABOUT THIS TRUCK SINCE THERES NO ACTIVE RECALL-JUST LIKE THE COBALT!!! I FEAR FOR MY LIFE AND MY AUTISTIC CHILD'S LIFE AS THIS IS MY ONLY MEANS OF TRANSPORTATION TO OUR DOCTORS. THE VEHICLE IS PARKED AND I CONTACTED MY FRIEND WHO WORKS IN SERVICE TO ALSO DOCCUMENT WITH HIM WHEN IT OCCURRED.
Corrective Action:
AS I LEFT TO HEAD TO THE STORE THIS EVENING I IMMEDIATELY HAD 3 CODES COME UP ON MY DASH AFTER I TURNED THE IGNITION ON. (BRAKE SYSTEM FAILURE. 62MPH TOP SPEED. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC). I THOUGHT IT WAS A GLITCH SO I BACKED DOWN MY DRIVEWAY WITH RESISTANCE OF THE BRAKES. I HAD IT IN 4X4 DUE TO SNOW SO I ASSUMED ITS JUST FEELING ROUGH FROM THAT. I PROCEEDED TO DRIVE DOWN THE STREET I LIVE ON TO A MAJOR ROAD AND WENT STRAIGHT INTO CROSS TRAFFIC BECAUSE THE TRUCK WOULD NOT STOP. I NEARLY DIED FROM A SNOW PLOW COMING. I PUMPED THE BRAKES ONCE I DIDN'T FEEL THEM WORKING AND IT FELT LIKE I WAS PUSHING ON A CEMENT BLOCK. THIS IS UNACCEPTABLE AS I HAVE COME CLOSE TO DYING IN A RECALLED COBALT BEFORE BOW I HAVE TO WORRY ABOUT THIS TRUCK SINCE THERES NO ACTIVE RECALL-JUST LIKE THE COBALT!!! I FEAR FOR MY LIFE AND MY AUTISTIC CHILD'S LIFE AS THIS IS MY ONLY MEANS OF TRANSPORTATION TO OUR DOCTORS. THE VEHICLE IS PARKED AND I CONTACTED MY FRIEND WHO WORKS IN SERVICE TO ALSO DOCCUMENT WITH HIM WHEN IT OCCURRED.
Additional Notes:
AS I LEFT TO HEAD TO THE STORE THIS EVENING I IMMEDIATELY HAD 3 CODES COME UP ON MY DASH AFTER I TURNED THE IGNITION ON. (BRAKE SYSTEM FAILURE. 62MPH TOP SPEED. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC). I THOUGHT IT WAS A GLITCH SO I BACKED DOWN MY DRIVEWAY WITH RESISTANCE OF THE BRAKES. I HAD IT IN 4X4 DUE TO SNOW SO I ASSUMED ITS JUST FEELING ROUGH FROM THAT. I PROCEEDED TO DRIVE DOWN THE STREET I LIVE ON TO A MAJOR ROAD AND WENT STRAIGHT INTO CROSS TRAFFIC BECAUSE THE TRUCK WOULD NOT STOP. I NEARLY DIED FROM A SNOW PLOW COMING. I PUMPED THE BRAKES ONCE I DIDN'T FEEL THEM WORKING AND IT FELT LIKE I WAS PUSHING ON A CEMENT BLOCK. THIS IS UNACCEPTABLE AS I HAVE COME CLOSE TO DYING IN A RECALLED COBALT BEFORE BOW I HAVE TO WORRY ABOUT THIS TRUCK SINCE THERES NO ACTIVE RECALL-JUST LIKE THE COBALT!!! I FEAR FOR MY LIFE AND MY AUTISTIC CHILD'S LIFE AS THIS IS MY ONLY MEANS OF TRANSPORTATION TO OUR DOCTORS. THE VEHICLE IS PARKED AND I CONTACTED MY FRIEND WHO WORKS IN SERVICE TO ALSO DOCCUMENT WITH HIM WHEN IT OCCURRED.
Mfg Campaign: 11291789
Recall Date: Dec 28, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!
Corrective Action:
SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!
Additional Notes:
SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!
Mfg Campaign: 11291452
Recall Date: Dec 27, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!
Corrective Action:
SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!
Additional Notes:
SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!
Mfg Campaign: 11291452
Recall Date: Dec 27, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury