Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Corrective Action:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Additional Notes:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Mfg Campaign: 11629437
Recall Date: Dec 7, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Corrective Action:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Additional Notes:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Mfg Campaign: 11629437
Recall Date: Dec 7, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Corrective Action:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Additional Notes:
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Mfg Campaign: 11629437
Recall Date: Dec 7, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle, only 4 years old, experienced lifter/engine failure during normal operation, which required unsafe driving conditions and a roadside emergency. The vehicle was towed to the service location, where a complete engine disassembly took place, and required a 3 week repair period. The truck experienced a rough idle/shudder at a stoplight, then proceeded to show a flashing check engine light (P0305), a service emergency brake warning, and a service traction control warning.
Corrective Action:
This vehicle, only 4 years old, experienced lifter/engine failure during normal operation, which required unsafe driving conditions and a roadside emergency. The vehicle was towed to the service location, where a complete engine disassembly took place, and required a 3 week repair period. The truck experienced a rough idle/shudder at a stoplight, then proceeded to show a flashing check engine light (P0305), a service emergency brake warning, and a service traction control warning.
Additional Notes:
This vehicle, only 4 years old, experienced lifter/engine failure during normal operation, which required unsafe driving conditions and a roadside emergency. The vehicle was towed to the service location, where a complete engine disassembly took place, and required a 3 week repair period. The truck experienced a rough idle/shudder at a stoplight, then proceeded to show a flashing check engine light (P0305), a service emergency brake warning, and a service traction control warning.
Mfg Campaign: 11629104
Recall Date: Dec 5, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving, the vehicle began experiencing hard shifting. When I attempted to accelerate to pull over, the vehicle failed to respond and instead sounded as though it was in neutral. Additionally, when I tried to bring the vehicle to a stop, it took longer than usual, as if the wheels were locked.
Corrective Action:
While driving, the vehicle began experiencing hard shifting. When I attempted to accelerate to pull over, the vehicle failed to respond and instead sounded as though it was in neutral. Additionally, when I tried to bring the vehicle to a stop, it took longer than usual, as if the wheels were locked.
Additional Notes:
While driving, the vehicle began experiencing hard shifting. When I attempted to accelerate to pull over, the vehicle failed to respond and instead sounded as though it was in neutral. Additionally, when I tried to bring the vehicle to a stop, it took longer than usual, as if the wheels were locked.
Mfg Campaign: 11628533
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, the vehicle began experiencing hard shifting. When I attempted to accelerate to pull over, the vehicle failed to respond and instead sounded as though it was in neutral. Additionally, when I tried to bring the vehicle to a stop, it took longer than usual, as if the wheels were locked.
Corrective Action:
While driving, the vehicle began experiencing hard shifting. When I attempted to accelerate to pull over, the vehicle failed to respond and instead sounded as though it was in neutral. Additionally, when I tried to bring the vehicle to a stop, it took longer than usual, as if the wheels were locked.
Additional Notes:
While driving, the vehicle began experiencing hard shifting. When I attempted to accelerate to pull over, the vehicle failed to respond and instead sounded as though it was in neutral. Additionally, when I tried to bring the vehicle to a stop, it took longer than usual, as if the wheels were locked.
Mfg Campaign: 11628533
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake system lights on dash came on as well as the check engine light. Park light was flashing on the dash. Safety is at risk as parking brake does not work. Took vehicle to dealer and they ran diagnostics. Codes: c0610 05, c0616 5a as per document id: 5709204. They said I need a new Brake System Control Module. Brake System Control Modules are on backorder. Brake System Control Modules have been recalled on Silverados in the past. I'm worried that this is unsafe
Corrective Action:
Brake system lights on dash came on as well as the check engine light. Park light was flashing on the dash. Safety is at risk as parking brake does not work. Took vehicle to dealer and they ran diagnostics. Codes: c0610 05, c0616 5a as per document id: 5709204. They said I need a new Brake System Control Module. Brake System Control Modules are on backorder. Brake System Control Modules have been recalled on Silverados in the past. I'm worried that this is unsafe
Additional Notes:
Brake system lights on dash came on as well as the check engine light. Park light was flashing on the dash. Safety is at risk as parking brake does not work. Took vehicle to dealer and they ran diagnostics. Codes: c0610 05, c0616 5a as per document id: 5709204. They said I need a new Brake System Control Module. Brake System Control Modules are on backorder. Brake System Control Modules have been recalled on Silverados in the past. I'm worried that this is unsafe
Mfg Campaign: 11628631
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle only has 20k miles on it and I’m already replacing a lifter and camshaft due to the active fuel management system. At the time of taking my truck in there are three other trucks for the same issue. This is known issue at my dealership and this time I’m covered under warranty, but they told me to be prepared to repair this again and next time will be out of warranty and around 5k to repair.
Corrective Action:
My vehicle only has 20k miles on it and I’m already replacing a lifter and camshaft due to the active fuel management system. At the time of taking my truck in there are three other trucks for the same issue. This is known issue at my dealership and this time I’m covered under warranty, but they told me to be prepared to repair this again and next time will be out of warranty and around 5k to repair.
Additional Notes:
My vehicle only has 20k miles on it and I’m already replacing a lifter and camshaft due to the active fuel management system. At the time of taking my truck in there are three other trucks for the same issue. This is known issue at my dealership and this time I’m covered under warranty, but they told me to be prepared to repair this again and next time will be out of warranty and around 5k to repair.
Mfg Campaign: 11628714
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine light came on, service park brake light came on, truck started jumping and misfiring, code says cylinder 5 misfire.
Corrective Action:
Engine light came on, service park brake light came on, truck started jumping and misfiring, code says cylinder 5 misfire.
Additional Notes:
Engine light came on, service park brake light came on, truck started jumping and misfiring, code says cylinder 5 misfire.
Mfg Campaign: 11628437
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine light came on, service park brake light came on, truck started jumping and misfiring, code says cylinder 5 misfire.
Corrective Action:
Engine light came on, service park brake light came on, truck started jumping and misfiring, code says cylinder 5 misfire.
Additional Notes:
Engine light came on, service park brake light came on, truck started jumping and misfiring, code says cylinder 5 misfire.
Mfg Campaign: 11628437
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake failure. I took the Truck to the dealer and was told not to drive it. The dealer ran two checks and then said brake failure. The rep had to leave, so another rep put my car in the shop overnight. The next day, I was told in writing that they could not find any problem. The code clearly showed brake failure. Date: [XXX]. Cost: $125.69. Mileage was 53,531. On [XXX], another brake failure. I went to an auto parts dealer (O Riley) in Topeka, KS, and they found a brake failure code(I have a copy). They told me to go to the dealer. I went to the dealer with a stiff pedal, which means driving is very unsafe. The dealer said too busy with oil changes and told me to return another day. I said no breaks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Brake failure. I took the Truck to the dealer and was told not to drive it. The dealer ran two checks and then said brake failure. The rep had to leave, so another rep put my car in the shop overnight. The next day, I was told in writing that they could not find any problem. The code clearly showed brake failure. Date: [XXX]. Cost: $125.69. Mileage was 53,531. On [XXX], another brake failure. I went to an auto parts dealer (O Riley) in Topeka, KS, and they found a brake failure code(I have a copy). They told me to go to the dealer. I went to the dealer with a stiff pedal, which means driving is very unsafe. The dealer said too busy with oil changes and told me to return another day. I said no breaks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Brake failure. I took the Truck to the dealer and was told not to drive it. The dealer ran two checks and then said brake failure. The rep had to leave, so another rep put my car in the shop overnight. The next day, I was told in writing that they could not find any problem. The code clearly showed brake failure. Date: [XXX]. Cost: $125.69. Mileage was 53,531. On [XXX], another brake failure. I went to an auto parts dealer (O Riley) in Topeka, KS, and they found a brake failure code(I have a copy). They told me to go to the dealer. I went to the dealer with a stiff pedal, which means driving is very unsafe. The dealer said too busy with oil changes and told me to return another day. I said no breaks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11628157
Recall Date: Dec 1, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Brake failure. I took the Truck to the dealer and was told not to drive it. The dealer ran two checks and then said brake failure. The rep had to leave, so another rep put my car in the shop overnight. The next day, I was told in writing that they could not find any problem. The code clearly showed brake failure. Date: [XXX]. Cost: $125.69. Mileage was 53,531. On [XXX], another brake failure. I went to an auto parts dealer (O Riley) in Topeka, KS, and they found a brake failure code(I have a copy). They told me to go to the dealer. I went to the dealer with a stiff pedal, which means driving is very unsafe. The dealer said too busy with oil changes and told me to return another day. I said no breaks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Brake failure. I took the Truck to the dealer and was told not to drive it. The dealer ran two checks and then said brake failure. The rep had to leave, so another rep put my car in the shop overnight. The next day, I was told in writing that they could not find any problem. The code clearly showed brake failure. Date: [XXX]. Cost: $125.69. Mileage was 53,531. On [XXX], another brake failure. I went to an auto parts dealer (O Riley) in Topeka, KS, and they found a brake failure code(I have a copy). They told me to go to the dealer. I went to the dealer with a stiff pedal, which means driving is very unsafe. The dealer said too busy with oil changes and told me to return another day. I said no breaks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Brake failure. I took the Truck to the dealer and was told not to drive it. The dealer ran two checks and then said brake failure. The rep had to leave, so another rep put my car in the shop overnight. The next day, I was told in writing that they could not find any problem. The code clearly showed brake failure. Date: [XXX]. Cost: $125.69. Mileage was 53,531. On [XXX], another brake failure. I went to an auto parts dealer (O Riley) in Topeka, KS, and they found a brake failure code(I have a copy). They told me to go to the dealer. I went to the dealer with a stiff pedal, which means driving is very unsafe. The dealer said too busy with oil changes and told me to return another day. I said no breaks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11628157
Recall Date: Dec 1, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall? And what are the next steps if a remedy isn’t made in the timeframe allowed? I’ve contacted General Motors and cannot get an answer. Thanks
Corrective Action:
My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall? And what are the next steps if a remedy isn’t made in the timeframe allowed? I’ve contacted General Motors and cannot get an answer. Thanks
Additional Notes:
My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall? And what are the next steps if a remedy isn’t made in the timeframe allowed? I’ve contacted General Motors and cannot get an answer. Thanks
Mfg Campaign: 11627704
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall? And what are the next steps if a remedy isn’t made in the timeframe allowed? I’ve contacted General Motors and cannot get an answer. Thanks
Corrective Action:
My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall? And what are the next steps if a remedy isn’t made in the timeframe allowed? I’ve contacted General Motors and cannot get an answer. Thanks
Additional Notes:
My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall? And what are the next steps if a remedy isn’t made in the timeframe allowed? I’ve contacted General Motors and cannot get an answer. Thanks
Mfg Campaign: 11627704
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Mfg Campaign: 11626799
Recall Date: Nov 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Mfg Campaign: 11626799
Recall Date: Nov 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds or at a complete stop, the vehicle jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to several dealers where the spark plugs, engine wiring, and other various parts were replaced; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 87,500.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds or at a complete stop, the vehicle jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to several dealers where the spark plugs, engine wiring, and other various parts were replaced; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 87,500.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds or at a complete stop, the vehicle jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to several dealers where the spark plugs, engine wiring, and other various parts were replaced; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 87,500.
Mfg Campaign: 11626367
Recall Date: Nov 20, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The truck is only three years old with 123,000 miles and the transmission needs to be replaced. I took the truck to Chevy and they said the transmission is bad and they need to replace it. GM and Chevy will NOT cover the cost to replace the transmission or help with any cost. This truck is fairly new and it's a lot that the transmission is already bad. Chevy quoted me $7,990 for new transmission with install.
Corrective Action:
The truck is only three years old with 123,000 miles and the transmission needs to be replaced. I took the truck to Chevy and they said the transmission is bad and they need to replace it. GM and Chevy will NOT cover the cost to replace the transmission or help with any cost. This truck is fairly new and it's a lot that the transmission is already bad. Chevy quoted me $7,990 for new transmission with install.
Additional Notes:
The truck is only three years old with 123,000 miles and the transmission needs to be replaced. I took the truck to Chevy and they said the transmission is bad and they need to replace it. GM and Chevy will NOT cover the cost to replace the transmission or help with any cost. This truck is fairly new and it's a lot that the transmission is already bad. Chevy quoted me $7,990 for new transmission with install.
Mfg Campaign: 11626223
Recall Date: Nov 19, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The 10 speed transmission suddenly downshifts when slowing down. It goes from like 8th to like 3rd suddenly and the rpm’s shoot way up. The wheels do not skid on pavement but will be an issue when the roads get slick here in West Virginia. This is a serious safety concern. This has happened many times since I purchased the truck. The dealer in the past has told me the transmission needs flushed. But now I’m seeing that there is a recall for new transmission software. I would like to have this update please before the roads get slick from snow and ice.
Corrective Action:
The 10 speed transmission suddenly downshifts when slowing down. It goes from like 8th to like 3rd suddenly and the rpm’s shoot way up. The wheels do not skid on pavement but will be an issue when the roads get slick here in West Virginia. This is a serious safety concern. This has happened many times since I purchased the truck. The dealer in the past has told me the transmission needs flushed. But now I’m seeing that there is a recall for new transmission software. I would like to have this update please before the roads get slick from snow and ice.
Additional Notes:
The 10 speed transmission suddenly downshifts when slowing down. It goes from like 8th to like 3rd suddenly and the rpm’s shoot way up. The wheels do not skid on pavement but will be an issue when the roads get slick here in West Virginia. This is a serious safety concern. This has happened many times since I purchased the truck. The dealer in the past has told me the transmission needs flushed. But now I’m seeing that there is a recall for new transmission software. I would like to have this update please before the roads get slick from snow and ice.
Mfg Campaign: 11626272
Recall Date: Nov 19, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The back window is leaking water into the cab. Water enters the cab any time it rains or when washing the truck. This water is creating a damp environment by soaking into the back of the seat, the carpet, and the headliner, creating the potential for black mold. Immediately after purchasing the truck, the dealership had me bring it back in so they could fix it. Ever since the repair from the dealership, the window has continued to leak at the same rate that it did before the fix.
Corrective Action:
The back window is leaking water into the cab. Water enters the cab any time it rains or when washing the truck. This water is creating a damp environment by soaking into the back of the seat, the carpet, and the headliner, creating the potential for black mold. Immediately after purchasing the truck, the dealership had me bring it back in so they could fix it. Ever since the repair from the dealership, the window has continued to leak at the same rate that it did before the fix.
Additional Notes:
The back window is leaking water into the cab. Water enters the cab any time it rains or when washing the truck. This water is creating a damp environment by soaking into the back of the seat, the carpet, and the headliner, creating the potential for black mold. Immediately after purchasing the truck, the dealership had me bring it back in so they could fix it. Ever since the repair from the dealership, the window has continued to leak at the same rate that it did before the fix.
Mfg Campaign: 11625940
Recall Date: Nov 18, 2024
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