Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The back window is leaking water into the cab. Water enters the cab any time it rains or when washing the truck. This water is creating a damp environment by soaking into the back of the seat, the carpet, and the headliner, creating the potential for black mold. Immediately after purchasing the truck, the dealership had me bring it back in so they could fix it. Ever since the repair from the dealership, the window has continued to leak at the same rate that it did before the fix.
Corrective Action:
The back window is leaking water into the cab. Water enters the cab any time it rains or when washing the truck. This water is creating a damp environment by soaking into the back of the seat, the carpet, and the headliner, creating the potential for black mold. Immediately after purchasing the truck, the dealership had me bring it back in so they could fix it. Ever since the repair from the dealership, the window has continued to leak at the same rate that it did before the fix.
Additional Notes:
The back window is leaking water into the cab. Water enters the cab any time it rains or when washing the truck. This water is creating a damp environment by soaking into the back of the seat, the carpet, and the headliner, creating the potential for black mold. Immediately after purchasing the truck, the dealership had me bring it back in so they could fix it. Ever since the repair from the dealership, the window has continued to leak at the same rate that it did before the fix.
Mfg Campaign: 11625940
Recall Date: Nov 18, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed or repaired. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed or repaired. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed or repaired. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
Mfg Campaign: 11626002
Recall Date: Nov 18, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission continues to lock up while driving
Corrective Action:
Transmission continues to lock up while driving
Additional Notes:
Transmission continues to lock up while driving
Mfg Campaign: 11626036
Recall Date: Nov 18, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Corrective Action:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Additional Notes:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Mfg Campaign: 11625386
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Corrective Action:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Additional Notes:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Mfg Campaign: 11625386
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Corrective Action:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Additional Notes:
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Mfg Campaign: 11625386
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Shifting problems. Transmission feels like it is going to fall out. I have taken it in several times to be fixed and my Chevy dealer can not figure it out. Problem never fixed.
Corrective Action:
Shifting problems. Transmission feels like it is going to fall out. I have taken it in several times to be fixed and my Chevy dealer can not figure it out. Problem never fixed.
Additional Notes:
Shifting problems. Transmission feels like it is going to fall out. I have taken it in several times to be fixed and my Chevy dealer can not figure it out. Problem never fixed.
Mfg Campaign: 11625153
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear sliding plastic window frame cracks and allows water to seep into the cab. Hardware and metal brackets have rusted, electrical components may be at risk of shorting out. Mold and mildew can be smelled on warm days, which poses a health risk. Complete window has been replaced twice and original and replacements have all been resealed as a "repair" but has failed on all attempts. Headliner has been replaced once and is currently stained again due to another leak. No updated GM part exists to remedy the known issues.
Corrective Action:
Rear sliding plastic window frame cracks and allows water to seep into the cab. Hardware and metal brackets have rusted, electrical components may be at risk of shorting out. Mold and mildew can be smelled on warm days, which poses a health risk. Complete window has been replaced twice and original and replacements have all been resealed as a "repair" but has failed on all attempts. Headliner has been replaced once and is currently stained again due to another leak. No updated GM part exists to remedy the known issues.
Additional Notes:
Rear sliding plastic window frame cracks and allows water to seep into the cab. Hardware and metal brackets have rusted, electrical components may be at risk of shorting out. Mold and mildew can be smelled on warm days, which poses a health risk. Complete window has been replaced twice and original and replacements have all been resealed as a "repair" but has failed on all attempts. Headliner has been replaced once and is currently stained again due to another leak. No updated GM part exists to remedy the known issues.
Mfg Campaign: 11625266
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Corrective Action:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Additional Notes:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Mfg Campaign: 11625360
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Corrective Action:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Additional Notes:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Mfg Campaign: 11625360
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Corrective Action:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Additional Notes:
On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.
Mfg Campaign: 11625360
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck has 75K miles and the transmission has a shudder and it shifts very hard. I have been told I need a new transmission by an AAMCO shop which will cost just under $7k. This is ridiculous for a 2020 pickup.
Corrective Action:
My truck has 75K miles and the transmission has a shudder and it shifts very hard. I have been told I need a new transmission by an AAMCO shop which will cost just under $7k. This is ridiculous for a 2020 pickup.
Additional Notes:
My truck has 75K miles and the transmission has a shudder and it shifts very hard. I have been told I need a new transmission by an AAMCO shop which will cost just under $7k. This is ridiculous for a 2020 pickup.
Mfg Campaign: 11624754
Recall Date: Nov 12, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and driving over a speed bump, the contact noticed that the power steering became inoperable with the Electronic Stability control warning light illuminated and the message that the “Power Steering was Disabled” was displayed. The contact stated the vehicle became difficult to steer. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with power steering control module (PSCM) failure. The contact was informed that the PSCM needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and driving over a speed bump, the contact noticed that the power steering became inoperable with the Electronic Stability control warning light illuminated and the message that the “Power Steering was Disabled” was displayed. The contact stated the vehicle became difficult to steer. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with power steering control module (PSCM) failure. The contact was informed that the PSCM needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and driving over a speed bump, the contact noticed that the power steering became inoperable with the Electronic Stability control warning light illuminated and the message that the “Power Steering was Disabled” was displayed. The contact stated the vehicle became difficult to steer. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with power steering control module (PSCM) failure. The contact was informed that the PSCM needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Mfg Campaign: 11624224
Recall Date: Nov 8, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
vehicle has approximately 45k miles, We were 2.5 hours away from home on a paved highway driving 55mph and the front passenger side ball joint failed and upper control arm separated also Instantly no brakes causing an accident . This is very dangerous and is going to kill people , we are lucky we didn't roll . I'm now afraid this will happen to the other side? chevy will not take the responsibility to fix it , our extended warranty only covered the upper control arm and not any of the other parts that had damage due to the ball joint . it was a 2.5 hour tow as well . Also the tow truck driver said within a week this was the 4th Chevy truck with the same issue 2 of them Rolled . Side note , As I looked into this I haver found other of this same model vehicle to have the same problem , one that it happened at around 40k miles he fixed it then it happened again on the other side at around 50k miles on the same vehicle . There needs to be a recall , Chevy has other models that have had this recall but no recall for my vehicle? links to related proof there is a big problem [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
vehicle has approximately 45k miles, We were 2.5 hours away from home on a paved highway driving 55mph and the front passenger side ball joint failed and upper control arm separated also Instantly no brakes causing an accident . This is very dangerous and is going to kill people , we are lucky we didn't roll . I'm now afraid this will happen to the other side? chevy will not take the responsibility to fix it , our extended warranty only covered the upper control arm and not any of the other parts that had damage due to the ball joint . it was a 2.5 hour tow as well . Also the tow truck driver said within a week this was the 4th Chevy truck with the same issue 2 of them Rolled . Side note , As I looked into this I haver found other of this same model vehicle to have the same problem , one that it happened at around 40k miles he fixed it then it happened again on the other side at around 50k miles on the same vehicle . There needs to be a recall , Chevy has other models that have had this recall but no recall for my vehicle? links to related proof there is a big problem [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
vehicle has approximately 45k miles, We were 2.5 hours away from home on a paved highway driving 55mph and the front passenger side ball joint failed and upper control arm separated also Instantly no brakes causing an accident . This is very dangerous and is going to kill people , we are lucky we didn't roll . I'm now afraid this will happen to the other side? chevy will not take the responsibility to fix it , our extended warranty only covered the upper control arm and not any of the other parts that had damage due to the ball joint . it was a 2.5 hour tow as well . Also the tow truck driver said within a week this was the 4th Chevy truck with the same issue 2 of them Rolled . Side note , As I looked into this I haver found other of this same model vehicle to have the same problem , one that it happened at around 40k miles he fixed it then it happened again on the other side at around 50k miles on the same vehicle . There needs to be a recall , Chevy has other models that have had this recall but no recall for my vehicle? links to related proof there is a big problem [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11622577
Recall Date: Oct 29, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine start to make noise while driving Took my truck to a auto shop Mechanic said that it is a fabric defective engine
Corrective Action:
Engine start to make noise while driving Took my truck to a auto shop Mechanic said that it is a fabric defective engine
Additional Notes:
Engine start to make noise while driving Took my truck to a auto shop Mechanic said that it is a fabric defective engine
Mfg Campaign: 11621402
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine start to make noise while driving Took my truck to a auto shop Mechanic said that it is a fabric defective engine
Corrective Action:
Engine start to make noise while driving Took my truck to a auto shop Mechanic said that it is a fabric defective engine
Additional Notes:
Engine start to make noise while driving Took my truck to a auto shop Mechanic said that it is a fabric defective engine
Mfg Campaign: 11621402
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ESC error code come on with a traction control off symbol and the drive Steering Assist Reduced Drive with care. I lost my power steering out of now here when driving on roads that are not very smooth or if I turn my wheel all the way to one side. I was able to muscle the truck home safely.
Corrective Action:
ESC error code come on with a traction control off symbol and the drive Steering Assist Reduced Drive with care. I lost my power steering out of now here when driving on roads that are not very smooth or if I turn my wheel all the way to one side. I was able to muscle the truck home safely.
Additional Notes:
ESC error code come on with a traction control off symbol and the drive Steering Assist Reduced Drive with care. I lost my power steering out of now here when driving on roads that are not very smooth or if I turn my wheel all the way to one side. I was able to muscle the truck home safely.
Mfg Campaign: 11620537
Recall Date: Oct 18, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, she noticed in the rearview mirror that her steel chainsaw was hanging from the vehicle and pulled over to the right side of the road. Once outside the vehicle, she noticed the tailgate opened independently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was not notified of the failure. The failure mileage was 59,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, she noticed in the rearview mirror that her steel chainsaw was hanging from the vehicle and pulled over to the right side of the road. Once outside the vehicle, she noticed the tailgate opened independently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was not notified of the failure. The failure mileage was 59,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, she noticed in the rearview mirror that her steel chainsaw was hanging from the vehicle and pulled over to the right side of the road. Once outside the vehicle, she noticed the tailgate opened independently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was not notified of the failure. The failure mileage was 59,000.
Mfg Campaign: 11619987
Recall Date: Oct 15, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
Corrective Action:
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
Additional Notes:
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
Mfg Campaign: 11619579
Recall Date: Oct 13, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
Corrective Action:
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
Additional Notes:
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
Mfg Campaign: 11619579
Recall Date: Oct 13, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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