CHEVROLET SILVERADO 1500 2020

Complete listing of complaints and recalls for this vehicle

735
Complaints
22
Recalls

Complaints & Recalls

735 Complaints 22 Recalls

Official Safety Recalls - Important!

22 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 24V797000 SAFETY RECALL
463.3K Vehicles Affected
Recall Date: Oct 24, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Potential Risk:
Rear wheel lock-up can increase the risk of a crash.
FREE Recall Solution:
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N242454440
Notice Date: Dec 12, 2024
Recall Date: Oct 24, 2024
General Motors, Llc
NHTSA Campaign: 21V985000 SAFETY RECALL
626 Vehicles Affected
Recall Date: Dec 16, 2021
Safety Issue:

General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.

Potential Risk:
An ABS system that does not function properly can increase the risk of a crash.
FREE Recall Solution:
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212346510
Notice Date: Feb 7, 2022
Recall Date: Dec 16, 2021
General Motors, Llc
NHTSA Campaign: 21V115000 SAFETY RECALL
33.8K Vehicles Affected
Recall Date: Feb 25, 2021
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Potential Risk:
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212329050
Notice Date: Mar 22, 2021
Recall Date: Feb 25, 2021
General Motors, Llc
NHTSA Campaign: 20V792000 SAFETY RECALL
624.2K Vehicles Affected
Recall Date: Dec 17, 2020
Safety Issue:

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Potential Risk:
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202314670
Notice Date: Jan 26, 2021
Recall Date: Dec 17, 2020
General Motors Llc
NHTSA Campaign: 20V684000 SAFETY RECALL
7.5K Vehicles Affected
Recall Date: Nov 5, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Potential Risk:
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202319030
Notice Date: Dec 17, 2020
Recall Date: Nov 5, 2020
General Motors Llc
NHTSA Campaign: 20V650000 SAFETY RECALL
42 Vehicles Affected
Recall Date: Oct 22, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

Potential Risk:
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202314870
Notice Date: Dec 10, 2020
Recall Date: Oct 22, 2020
General Motors Llc
NHTSA Campaign: 20V446000 SAFETY RECALL
769 Vehicles Affected
Recall Date: Jul 30, 2020
Safety Issue:

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Potential Risk:
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202305380
Notice Date: Sep 3, 2020
Recall Date: Jul 30, 2020
General Motors Llc
NHTSA Campaign: 20V116000 SAFETY RECALL
20.4K Vehicles Affected
Recall Date: Feb 27, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.

Potential Risk:
Broken caliper bolts can reduce brake performance or interfere with wheel rotation and increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the brake caliper bolts, free of charge. The recall began March 23, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM's number for this recall is N202294420.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202294420
Notice Date: Mar 23, 2020
Recall Date: Feb 27, 2020
General Motors Llc
NHTSA Campaign: 19V888000 SAFETY RECALL
350.4K Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.

Potential Risk:
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192273510
Notice Date: Mar 9, 2020
Recall Date: Dec 12, 2019
General Motors Llc
NHTSA Campaign: 19V837000 SAFETY RECALL
502 Vehicles Affected
Recall Date: Nov 21, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.

Potential Risk:
Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
FREE Recall Solution:
GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192283991
Notice Date: Dec 18, 2019
Recall Date: Nov 21, 2019
General Motors Llc
NHTSA Campaign: 19V814000 SAFETY RECALL
556.4K Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

Potential Risk:
A vehicle fire could result if materials ignite inside the vehicle.
FREE Recall Solution:
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192270600
Notice Date: Dec 13, 2019
Recall Date: Nov 14, 2019

Consumer Complaints

735 Complaints
General Motors, Llc
Campaign: 11562743 Other
Dec 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Rear window leaking

Corrective Action:

Rear window leaking

Additional Notes:

Rear window leaking

Manufacturer: CHEVROLET
Mfg Campaign: 11562743
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023
General Motors, Llc
Campaign: 11562298 Other
Dec 28, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 30 MPH, the service brakes were inoperable. The contact depressed the brake pedal to the floorboard and the vehicle did not stop or slow down. The contact stated that several warning lights were illuminated. The contact stated that due to the service brakes being inoperable, he tried to avoid a crash. While the contact was making a left turn, an oncoming vehicle crashed into the vehicle on the rear passenger side of the vehicle. The contact stated that the vehicle continued to roll while he continued to depress the brake pedal and the vehicle finally came to a stop. The axle was fractured and the frame underneath of the vehicle had shifted. The vehicle was undrivable. The contact and the other driver contacted the local police and the incident report was taken over the phone. No injuries were reported. The contact stated that the failure had occurred previously, and the dealer was made aware of the failure. The manufacturer was made aware of the failure and advised the contact that a tow truck would be picking the vehicle up. The failure mileage was approximately 82,000.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 30 MPH, the service brakes were inoperable. The contact depressed the brake pedal to the floorboard and the vehicle did not stop or slow down. The contact stated that several warning lights were illuminated. The contact stated that due to the service brakes being inoperable, he tried to avoid a crash. While the contact was making a left turn, an oncoming vehicle crashed into the vehicle on the rear passenger side of the vehicle. The contact stated that the vehicle continued to roll while he continued to depress the brake pedal and the vehicle finally came to a stop. The axle was fractured and the frame underneath of the vehicle had shifted. The vehicle was undrivable. The contact and the other driver contacted the local police and the incident report was taken over the phone. No injuries were reported. The contact stated that the failure had occurred previously, and the dealer was made aware of the failure. The manufacturer was made aware of the failure and advised the contact that a tow truck would be picking the vehicle up. The failure mileage was approximately 82,000.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 30 MPH, the service brakes were inoperable. The contact depressed the brake pedal to the floorboard and the vehicle did not stop or slow down. The contact stated that several warning lights were illuminated. The contact stated that due to the service brakes being inoperable, he tried to avoid a crash. While the contact was making a left turn, an oncoming vehicle crashed into the vehicle on the rear passenger side of the vehicle. The contact stated that the vehicle continued to roll while he continued to depress the brake pedal and the vehicle finally came to a stop. The axle was fractured and the frame underneath of the vehicle had shifted. The vehicle was undrivable. The contact and the other driver contacted the local police and the incident report was taken over the phone. No injuries were reported. The contact stated that the failure had occurred previously, and the dealer was made aware of the failure. The manufacturer was made aware of the failure and advised the contact that a tow truck would be picking the vehicle up. The failure mileage was approximately 82,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11562298
Notice Date: Dec 28, 2023
Recall Date: Dec 28, 2023
General Motors, Llc
Campaign: 11561724 Other
Dec 24, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Check engine light came on. Authorized Dealer Advisor stated "vehicle may shut-off or not start." Took to Authorized Dealer. Dealer found Evap System Error Code P0499. Dealer replaced Evap Valve Harness Connector. Approximately 48hrs Check Engine Light came on again. Will schedule service with Authorized Dealer.

Corrective Action:

Check engine light came on. Authorized Dealer Advisor stated "vehicle may shut-off or not start." Took to Authorized Dealer. Dealer found Evap System Error Code P0499. Dealer replaced Evap Valve Harness Connector. Approximately 48hrs Check Engine Light came on again. Will schedule service with Authorized Dealer.

Additional Notes:

Check engine light came on. Authorized Dealer Advisor stated "vehicle may shut-off or not start." Took to Authorized Dealer. Dealer found Evap System Error Code P0499. Dealer replaced Evap Valve Harness Connector. Approximately 48hrs Check Engine Light came on again. Will schedule service with Authorized Dealer.

Manufacturer: CHEVROLET
Mfg Campaign: 11561724
Notice Date: Dec 24, 2023
Recall Date: Dec 24, 2023
General Motors, Llc
Campaign: 11561724 Other
Dec 24, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Check engine light came on. Authorized Dealer Advisor stated "vehicle may shut-off or not start." Took to Authorized Dealer. Dealer found Evap System Error Code P0499. Dealer replaced Evap Valve Harness Connector. Approximately 48hrs Check Engine Light came on again. Will schedule service with Authorized Dealer.

Corrective Action:

Check engine light came on. Authorized Dealer Advisor stated "vehicle may shut-off or not start." Took to Authorized Dealer. Dealer found Evap System Error Code P0499. Dealer replaced Evap Valve Harness Connector. Approximately 48hrs Check Engine Light came on again. Will schedule service with Authorized Dealer.

Additional Notes:

Check engine light came on. Authorized Dealer Advisor stated "vehicle may shut-off or not start." Took to Authorized Dealer. Dealer found Evap System Error Code P0499. Dealer replaced Evap Valve Harness Connector. Approximately 48hrs Check Engine Light came on again. Will schedule service with Authorized Dealer.

Manufacturer: CHEVROLET
Mfg Campaign: 11561724
Notice Date: Dec 24, 2023
Recall Date: Dec 24, 2023
General Motors, Llc
Campaign: 11561453 Other
Dec 22, 2023
Defect Description:

STEERING

Potential Consequences:

Voltage will drop and effects steering, dash lights, radio, headlights

Corrective Action:

Voltage will drop and effects steering, dash lights, radio, headlights

Additional Notes:

Voltage will drop and effects steering, dash lights, radio, headlights

Manufacturer: CHEVROLET
Mfg Campaign: 11561453
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
General Motors, Llc
Campaign: 11561453 Other
Dec 22, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Voltage will drop and effects steering, dash lights, radio, headlights

Corrective Action:

Voltage will drop and effects steering, dash lights, radio, headlights

Additional Notes:

Voltage will drop and effects steering, dash lights, radio, headlights

Manufacturer: CHEVROLET
Mfg Campaign: 11561453
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
General Motors, Llc
Campaign: 11559432 Other
Dec 11, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

torque converter and transmission. For more than a year truck would lunge or jump forward when stopped at light or sitting in traffic, brought truck back to dealer several times for this problem each time they would tell me nothing wrong with truck. problems continued to happen and Truck started hesitating when accelerating then jumping into gear also while driving on highway truck felt like it was slipping out of gear and RPMs would jump up. Brought truck back to dealer again 3 months ago and they said torque converter was going bad and they would call me when part was in. two months later and they kept saying it was back ordered, now while driving going down steep incline into busy intersection felt like i got rear ended by another car, when looking back no car was close me truck stalled and started rolling into intersection I slammed on brake and got truck started again only to find transmission had failed and it slammed into gear when accelerating put my flashers on and got off road . Brought truck back to dealer to have them tell me transmission was now gone. truck has now been sitting on dealer lot for a month now with them telling me they can't get parts or transmission to fix. Very dangerous situation with this transmission and them knowingly kept sending me away in this truck. I feel that they knew about transmission problem over a year ago when I was bringing it in for the lunging forward after coming to complete stop at traffic light and kept saying nothing wrong. Truck was still under original warranty and only has 62k miles on truck.

Corrective Action:

torque converter and transmission. For more than a year truck would lunge or jump forward when stopped at light or sitting in traffic, brought truck back to dealer several times for this problem each time they would tell me nothing wrong with truck. problems continued to happen and Truck started hesitating when accelerating then jumping into gear also while driving on highway truck felt like it was slipping out of gear and RPMs would jump up. Brought truck back to dealer again 3 months ago and they said torque converter was going bad and they would call me when part was in. two months later and they kept saying it was back ordered, now while driving going down steep incline into busy intersection felt like i got rear ended by another car, when looking back no car was close me truck stalled and started rolling into intersection I slammed on brake and got truck started again only to find transmission had failed and it slammed into gear when accelerating put my flashers on and got off road . Brought truck back to dealer to have them tell me transmission was now gone. truck has now been sitting on dealer lot for a month now with them telling me they can't get parts or transmission to fix. Very dangerous situation with this transmission and them knowingly kept sending me away in this truck. I feel that they knew about transmission problem over a year ago when I was bringing it in for the lunging forward after coming to complete stop at traffic light and kept saying nothing wrong. Truck was still under original warranty and only has 62k miles on truck.

Additional Notes:

torque converter and transmission. For more than a year truck would lunge or jump forward when stopped at light or sitting in traffic, brought truck back to dealer several times for this problem each time they would tell me nothing wrong with truck. problems continued to happen and Truck started hesitating when accelerating then jumping into gear also while driving on highway truck felt like it was slipping out of gear and RPMs would jump up. Brought truck back to dealer again 3 months ago and they said torque converter was going bad and they would call me when part was in. two months later and they kept saying it was back ordered, now while driving going down steep incline into busy intersection felt like i got rear ended by another car, when looking back no car was close me truck stalled and started rolling into intersection I slammed on brake and got truck started again only to find transmission had failed and it slammed into gear when accelerating put my flashers on and got off road . Brought truck back to dealer to have them tell me transmission was now gone. truck has now been sitting on dealer lot for a month now with them telling me they can't get parts or transmission to fix. Very dangerous situation with this transmission and them knowingly kept sending me away in this truck. I feel that they knew about transmission problem over a year ago when I was bringing it in for the lunging forward after coming to complete stop at traffic light and kept saying nothing wrong. Truck was still under original warranty and only has 62k miles on truck.

Manufacturer: CHEVROLET
Mfg Campaign: 11559432
Notice Date: Dec 11, 2023
Recall Date: Dec 11, 2023
General Motors, Llc
Campaign: 11559282 Other
Dec 9, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

While driving the engine jumps/jerks then goes back to normal, it continuously happens every 3-5 minutes while driving. A friend had his exact issue with exact make model year vehicle and it ended up being the gas sensor. Please look into this issue for this vehicle. Our local dealer will not fix it because the sensor doesn’t show the issue but that is the issue. The dealer knows it does it but won’t fix it.

Corrective Action:

While driving the engine jumps/jerks then goes back to normal, it continuously happens every 3-5 minutes while driving. A friend had his exact issue with exact make model year vehicle and it ended up being the gas sensor. Please look into this issue for this vehicle. Our local dealer will not fix it because the sensor doesn’t show the issue but that is the issue. The dealer knows it does it but won’t fix it.

Additional Notes:

While driving the engine jumps/jerks then goes back to normal, it continuously happens every 3-5 minutes while driving. A friend had his exact issue with exact make model year vehicle and it ended up being the gas sensor. Please look into this issue for this vehicle. Our local dealer will not fix it because the sensor doesn’t show the issue but that is the issue. The dealer knows it does it but won’t fix it.

Manufacturer: CHEVROLET
Mfg Campaign: 11559282
Notice Date: Dec 9, 2023
Recall Date: Dec 9, 2023
General Motors, Llc
Campaign: 11559167 Other
Dec 8, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the engine misfired and the vehicle stalled while driving at various speeds. Upon inspection, the contact discovered that the engine springs and rocker arms were bent. The contact replaced the lifters due to the failure. The manufacturer and the dealer were notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 65,000.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the engine misfired and the vehicle stalled while driving at various speeds. Upon inspection, the contact discovered that the engine springs and rocker arms were bent. The contact replaced the lifters due to the failure. The manufacturer and the dealer were notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 65,000.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the engine misfired and the vehicle stalled while driving at various speeds. Upon inspection, the contact discovered that the engine springs and rocker arms were bent. The contact replaced the lifters due to the failure. The manufacturer and the dealer were notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 65,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11559167
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
General Motors, Llc
Campaign: 11557176 Other
Nov 28, 2023
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the check engine warning light and brake warning light had illuminated, and the message “Engine Powering down Mode” was activated causing the vehicle to shut off. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact stated that the failure had occurred on several occasions and the throttle body, Oxygen sensors were replaced along with an engine programming update was performed but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,154.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the check engine warning light and brake warning light had illuminated, and the message “Engine Powering down Mode” was activated causing the vehicle to shut off. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact stated that the failure had occurred on several occasions and the throttle body, Oxygen sensors were replaced along with an engine programming update was performed but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,154.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the check engine warning light and brake warning light had illuminated, and the message “Engine Powering down Mode” was activated causing the vehicle to shut off. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact stated that the failure had occurred on several occasions and the throttle body, Oxygen sensors were replaced along with an engine programming update was performed but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,154.

Manufacturer: CHEVROLET
Mfg Campaign: 11557176
Notice Date: Nov 28, 2023
Recall Date: Nov 28, 2023
General Motors, Llc
Campaign: 11557335 Other
Nov 28, 2023
Defect Description:

SUSPENSION

Potential Consequences:

Driving 20 mph on paved downtown street when cross arm failed causing wheel to twist 90 degrees causing damage to brakes, drivetrain, abs, and steering. No warning just pop and trying to maintain my lane before able to turn into parking lot. Towed to dealer and diagnosed with control arm failure. They are aware of this issue and now replace control arms stronger rough country control arms and level the truck differently. DeAler is claiming GMC will not cover and they are calling it a suspension issue and out of warranty two months. Truck has 26000 miles on it. Lucky event happened at 20 mph and I was able to maintain control of vehicle

Corrective Action:

Driving 20 mph on paved downtown street when cross arm failed causing wheel to twist 90 degrees causing damage to brakes, drivetrain, abs, and steering. No warning just pop and trying to maintain my lane before able to turn into parking lot. Towed to dealer and diagnosed with control arm failure. They are aware of this issue and now replace control arms stronger rough country control arms and level the truck differently. DeAler is claiming GMC will not cover and they are calling it a suspension issue and out of warranty two months. Truck has 26000 miles on it. Lucky event happened at 20 mph and I was able to maintain control of vehicle

Additional Notes:

Driving 20 mph on paved downtown street when cross arm failed causing wheel to twist 90 degrees causing damage to brakes, drivetrain, abs, and steering. No warning just pop and trying to maintain my lane before able to turn into parking lot. Towed to dealer and diagnosed with control arm failure. They are aware of this issue and now replace control arms stronger rough country control arms and level the truck differently. DeAler is claiming GMC will not cover and they are calling it a suspension issue and out of warranty two months. Truck has 26000 miles on it. Lucky event happened at 20 mph and I was able to maintain control of vehicle

Manufacturer: CHEVROLET
Mfg Campaign: 11557335
Notice Date: Nov 28, 2023
Recall Date: Nov 28, 2023
General Motors, Llc
Campaign: 11557335 Other
Nov 28, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Driving 20 mph on paved downtown street when cross arm failed causing wheel to twist 90 degrees causing damage to brakes, drivetrain, abs, and steering. No warning just pop and trying to maintain my lane before able to turn into parking lot. Towed to dealer and diagnosed with control arm failure. They are aware of this issue and now replace control arms stronger rough country control arms and level the truck differently. DeAler is claiming GMC will not cover and they are calling it a suspension issue and out of warranty two months. Truck has 26000 miles on it. Lucky event happened at 20 mph and I was able to maintain control of vehicle

Corrective Action:

Driving 20 mph on paved downtown street when cross arm failed causing wheel to twist 90 degrees causing damage to brakes, drivetrain, abs, and steering. No warning just pop and trying to maintain my lane before able to turn into parking lot. Towed to dealer and diagnosed with control arm failure. They are aware of this issue and now replace control arms stronger rough country control arms and level the truck differently. DeAler is claiming GMC will not cover and they are calling it a suspension issue and out of warranty two months. Truck has 26000 miles on it. Lucky event happened at 20 mph and I was able to maintain control of vehicle

Additional Notes:

Driving 20 mph on paved downtown street when cross arm failed causing wheel to twist 90 degrees causing damage to brakes, drivetrain, abs, and steering. No warning just pop and trying to maintain my lane before able to turn into parking lot. Towed to dealer and diagnosed with control arm failure. They are aware of this issue and now replace control arms stronger rough country control arms and level the truck differently. DeAler is claiming GMC will not cover and they are calling it a suspension issue and out of warranty two months. Truck has 26000 miles on it. Lucky event happened at 20 mph and I was able to maintain control of vehicle

Manufacturer: CHEVROLET
Mfg Campaign: 11557335
Notice Date: Nov 28, 2023
Recall Date: Nov 28, 2023
General Motors, Llc
Campaign: 11554528 Other
Nov 10, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The rear power sliding window in my 2020 Chevrolet Silverado 1500 LT leaks whenever it rains. The leaking water enters the cab and runs down the back interior wall of the crew cab and saturates the insulation material and the carpeting on the floor. The moisture has caused the seat brackets that attach the seat to the truck to rust and it has also caused mold inside the cab. I purchased a DIY mold test kit and it was positive for mold. My kids and I have allergies and this is causing issues with our health and if it continues it could cause serious health problems. This known issue of the leaking rear window is very widely discussed on many different gm truck forums and internet sites yet gm will not take ownership of this obvious problem.

Corrective Action:

The rear power sliding window in my 2020 Chevrolet Silverado 1500 LT leaks whenever it rains. The leaking water enters the cab and runs down the back interior wall of the crew cab and saturates the insulation material and the carpeting on the floor. The moisture has caused the seat brackets that attach the seat to the truck to rust and it has also caused mold inside the cab. I purchased a DIY mold test kit and it was positive for mold. My kids and I have allergies and this is causing issues with our health and if it continues it could cause serious health problems. This known issue of the leaking rear window is very widely discussed on many different gm truck forums and internet sites yet gm will not take ownership of this obvious problem.

Additional Notes:

The rear power sliding window in my 2020 Chevrolet Silverado 1500 LT leaks whenever it rains. The leaking water enters the cab and runs down the back interior wall of the crew cab and saturates the insulation material and the carpeting on the floor. The moisture has caused the seat brackets that attach the seat to the truck to rust and it has also caused mold inside the cab. I purchased a DIY mold test kit and it was positive for mold. My kids and I have allergies and this is causing issues with our health and if it continues it could cause serious health problems. This known issue of the leaking rear window is very widely discussed on many different gm truck forums and internet sites yet gm will not take ownership of this obvious problem.

Manufacturer: CHEVROLET
Mfg Campaign: 11554528
Notice Date: Nov 10, 2023
Recall Date: Nov 10, 2023
General Motors, Llc
Campaign: 11554077 Other
Nov 7, 2023
Defect Description:

SUSPENSION

Potential Consequences:

Today while driving , the upper ball joint separated from the control arm, causing the truck to pull hard to the right. I was able to keep from wrecking the truck. While doing research it seems that this is a common occurrence with the Silverado Trail Boss and the Sierra AT4. I read a safety recall report on these vehicles, 21V-718, after reading this, it's exactly what happened with my truck. Ball joints is rusting and corroded. Vehicle is able to be inspected upon request. If I had been on the freeway traveling, it would have caused a severe single or multiple car accident as I lost control to steer. No symptoms leading up to the situation.

Corrective Action:

Today while driving , the upper ball joint separated from the control arm, causing the truck to pull hard to the right. I was able to keep from wrecking the truck. While doing research it seems that this is a common occurrence with the Silverado Trail Boss and the Sierra AT4. I read a safety recall report on these vehicles, 21V-718, after reading this, it's exactly what happened with my truck. Ball joints is rusting and corroded. Vehicle is able to be inspected upon request. If I had been on the freeway traveling, it would have caused a severe single or multiple car accident as I lost control to steer. No symptoms leading up to the situation.

Additional Notes:

Today while driving , the upper ball joint separated from the control arm, causing the truck to pull hard to the right. I was able to keep from wrecking the truck. While doing research it seems that this is a common occurrence with the Silverado Trail Boss and the Sierra AT4. I read a safety recall report on these vehicles, 21V-718, after reading this, it's exactly what happened with my truck. Ball joints is rusting and corroded. Vehicle is able to be inspected upon request. If I had been on the freeway traveling, it would have caused a severe single or multiple car accident as I lost control to steer. No symptoms leading up to the situation.

Manufacturer: CHEVROLET
Mfg Campaign: 11554077
Notice Date: Nov 7, 2023
Recall Date: Nov 7, 2023
General Motors, Llc
Campaign: 11553819 Other
Nov 6, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My backup camera is not functional and it stopped working in April a month after I purchased the vehicle before my lease expired in May. I took it into the dealership for a software update and they refused to do anything without charging me a $160 fee.

Corrective Action:

My backup camera is not functional and it stopped working in April a month after I purchased the vehicle before my lease expired in May. I took it into the dealership for a software update and they refused to do anything without charging me a $160 fee.

Additional Notes:

My backup camera is not functional and it stopped working in April a month after I purchased the vehicle before my lease expired in May. I took it into the dealership for a software update and they refused to do anything without charging me a $160 fee.

Manufacturer: CHEVROLET
Mfg Campaign: 11553819
Notice Date: Nov 6, 2023
Recall Date: Nov 6, 2023
General Motors, Llc
Campaign: 11552157 Other
Oct 27, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Truck shudders, with varying degrees of vibration, emtek applying brakes. It is especially rough when applying brakes on the highway as it feels like it could lose steering control. Shaking is also very noticeable at slow speeds. Have had rear brakes serviced and problem persists. As of this month, the "service ESC (electronic stability control)" light has come on, along with other faults on the dash. VIN does not indicate unrepaired recalls, but this issue makes the drive feel dangerous

Corrective Action:

Truck shudders, with varying degrees of vibration, emtek applying brakes. It is especially rough when applying brakes on the highway as it feels like it could lose steering control. Shaking is also very noticeable at slow speeds. Have had rear brakes serviced and problem persists. As of this month, the "service ESC (electronic stability control)" light has come on, along with other faults on the dash. VIN does not indicate unrepaired recalls, but this issue makes the drive feel dangerous

Additional Notes:

Truck shudders, with varying degrees of vibration, emtek applying brakes. It is especially rough when applying brakes on the highway as it feels like it could lose steering control. Shaking is also very noticeable at slow speeds. Have had rear brakes serviced and problem persists. As of this month, the "service ESC (electronic stability control)" light has come on, along with other faults on the dash. VIN does not indicate unrepaired recalls, but this issue makes the drive feel dangerous

Manufacturer: CHEVROLET
Mfg Campaign: 11552157
Notice Date: Oct 27, 2023
Recall Date: Oct 27, 2023
General Motors, Llc
Campaign: 11552157 Other
Oct 27, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Truck shudders, with varying degrees of vibration, emtek applying brakes. It is especially rough when applying brakes on the highway as it feels like it could lose steering control. Shaking is also very noticeable at slow speeds. Have had rear brakes serviced and problem persists. As of this month, the "service ESC (electronic stability control)" light has come on, along with other faults on the dash. VIN does not indicate unrepaired recalls, but this issue makes the drive feel dangerous

Corrective Action:

Truck shudders, with varying degrees of vibration, emtek applying brakes. It is especially rough when applying brakes on the highway as it feels like it could lose steering control. Shaking is also very noticeable at slow speeds. Have had rear brakes serviced and problem persists. As of this month, the "service ESC (electronic stability control)" light has come on, along with other faults on the dash. VIN does not indicate unrepaired recalls, but this issue makes the drive feel dangerous

Additional Notes:

Truck shudders, with varying degrees of vibration, emtek applying brakes. It is especially rough when applying brakes on the highway as it feels like it could lose steering control. Shaking is also very noticeable at slow speeds. Have had rear brakes serviced and problem persists. As of this month, the "service ESC (electronic stability control)" light has come on, along with other faults on the dash. VIN does not indicate unrepaired recalls, but this issue makes the drive feel dangerous

Manufacturer: CHEVROLET
Mfg Campaign: 11552157
Notice Date: Oct 27, 2023
Recall Date: Oct 27, 2023
General Motors, Llc
Campaign: 11552016 Other
Oct 26, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

water leaking across head liner/ rear sliding window junction. leaking on to granddaughter in child seat. bought truck new, may of 2020. garage kept, day and night. less than 22,000 miles.

Corrective Action:

water leaking across head liner/ rear sliding window junction. leaking on to granddaughter in child seat. bought truck new, may of 2020. garage kept, day and night. less than 22,000 miles.

Additional Notes:

water leaking across head liner/ rear sliding window junction. leaking on to granddaughter in child seat. bought truck new, may of 2020. garage kept, day and night. less than 22,000 miles.

Manufacturer: CHEVROLET
Mfg Campaign: 11552016
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
General Motors, Llc
Campaign: 11551470 Other
Oct 23, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 30 MPH, the vehicle briefly vibrated and shuddered before losing motive power. After tapping the brake pedal and rapidly accelerating, the vehicle continued to vibrate and shudder but eventually returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 30 MPH, the vehicle briefly vibrated and shuddered before losing motive power. After tapping the brake pedal and rapidly accelerating, the vehicle continued to vibrate and shudder but eventually returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 30 MPH, the vehicle briefly vibrated and shuddered before losing motive power. After tapping the brake pedal and rapidly accelerating, the vehicle continued to vibrate and shudder but eventually returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11551470
Notice Date: Oct 23, 2023
Recall Date: Oct 23, 2023
General Motors, Llc
Campaign: 11550193 Other
Oct 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Brake calipers on 3 of 4 wheels are trying to lock up. Only 54000 miles on the truck this should not be an issue. Could KILL someone

Corrective Action:

Brake calipers on 3 of 4 wheels are trying to lock up. Only 54000 miles on the truck this should not be an issue. Could KILL someone

Additional Notes:

Brake calipers on 3 of 4 wheels are trying to lock up. Only 54000 miles on the truck this should not be an issue. Could KILL someone

Manufacturer: CHEVROLET
Mfg Campaign: 11550193
Notice Date: Oct 16, 2023
Recall Date: Oct 16, 2023
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