Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
the transmission on my truck shudders and shakes very badly, contacted GM ,also the dealer told it would take 3-4 weeks to repair , i am left without away to work.
Corrective Action:
the transmission on my truck shudders and shakes very badly, contacted GM ,also the dealer told it would take 3-4 weeks to repair , i am left without away to work.
Additional Notes:
the transmission on my truck shudders and shakes very badly, contacted GM ,also the dealer told it would take 3-4 weeks to repair , i am left without away to work.
Mfg Campaign: 11548439
Recall Date: Oct 5, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
UPPER CONTROL ARM FAILURE TWICE , 1ST TIME IT HAPPEN WAS FEB. 2023 THEN LAST THURSDAY 09/21/23 HAPPEN AGAIN IF GOING AT A HIGH RATE OF SPPED WOULD OF LOST CONTROL , 1ST TIME WAS DOING 35MPH THEN 2ND WAS DOING ABOUT 10MPH NO WARNING JUST SNAPPED THE BALL JOINT
Corrective Action:
UPPER CONTROL ARM FAILURE TWICE , 1ST TIME IT HAPPEN WAS FEB. 2023 THEN LAST THURSDAY 09/21/23 HAPPEN AGAIN IF GOING AT A HIGH RATE OF SPPED WOULD OF LOST CONTROL , 1ST TIME WAS DOING 35MPH THEN 2ND WAS DOING ABOUT 10MPH NO WARNING JUST SNAPPED THE BALL JOINT
Additional Notes:
UPPER CONTROL ARM FAILURE TWICE , 1ST TIME IT HAPPEN WAS FEB. 2023 THEN LAST THURSDAY 09/21/23 HAPPEN AGAIN IF GOING AT A HIGH RATE OF SPPED WOULD OF LOST CONTROL , 1ST TIME WAS DOING 35MPH THEN 2ND WAS DOING ABOUT 10MPH NO WARNING JUST SNAPPED THE BALL JOINT
Mfg Campaign: 11546695
Recall Date: Sep 26, 2023
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
UPPER CONTROL ARM FAILURE TWICE , 1ST TIME IT HAPPEN WAS FEB. 2023 THEN LAST THURSDAY 09/21/23 HAPPEN AGAIN IF GOING AT A HIGH RATE OF SPPED WOULD OF LOST CONTROL , 1ST TIME WAS DOING 35MPH THEN 2ND WAS DOING ABOUT 10MPH NO WARNING JUST SNAPPED THE BALL JOINT
Corrective Action:
UPPER CONTROL ARM FAILURE TWICE , 1ST TIME IT HAPPEN WAS FEB. 2023 THEN LAST THURSDAY 09/21/23 HAPPEN AGAIN IF GOING AT A HIGH RATE OF SPPED WOULD OF LOST CONTROL , 1ST TIME WAS DOING 35MPH THEN 2ND WAS DOING ABOUT 10MPH NO WARNING JUST SNAPPED THE BALL JOINT
Additional Notes:
UPPER CONTROL ARM FAILURE TWICE , 1ST TIME IT HAPPEN WAS FEB. 2023 THEN LAST THURSDAY 09/21/23 HAPPEN AGAIN IF GOING AT A HIGH RATE OF SPPED WOULD OF LOST CONTROL , 1ST TIME WAS DOING 35MPH THEN 2ND WAS DOING ABOUT 10MPH NO WARNING JUST SNAPPED THE BALL JOINT
Mfg Campaign: 11546695
Recall Date: Sep 26, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Corrective Action:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Additional Notes:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Mfg Campaign: 11545760
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Corrective Action:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Additional Notes:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Mfg Campaign: 11545760
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Corrective Action:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Additional Notes:
Started to notice water marks on the driver and passenger side rear window. According to online forms it is a common problem with 2019 and 2020 silverados with a sliding rear window. The dealer claimed it wasn't a safety issue, which I argued it was due to the mold. Chevy knew about the manufacturing problem before they even sold me the vehicle and did nothing to fix it
Mfg Campaign: 11545760
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am writing this complaint to bring up the melting dashboard on my 2020 Silverado. I took my vehicle to Beaver Chevrolet in Jacksonville ,FL and they identified that there is an issue with my dashboard. However, they refused to fix or replace it. The service manager check his personnel vehicle and confirmed that his is sticky as well. My co-worker who owns a 2020 GMC Sierra also has a sticky dash. This issue is dangerous as my dash is very shiny and reflects everything onto the glass making it very difficult to see.
Corrective Action:
I am writing this complaint to bring up the melting dashboard on my 2020 Silverado. I took my vehicle to Beaver Chevrolet in Jacksonville ,FL and they identified that there is an issue with my dashboard. However, they refused to fix or replace it. The service manager check his personnel vehicle and confirmed that his is sticky as well. My co-worker who owns a 2020 GMC Sierra also has a sticky dash. This issue is dangerous as my dash is very shiny and reflects everything onto the glass making it very difficult to see.
Additional Notes:
I am writing this complaint to bring up the melting dashboard on my 2020 Silverado. I took my vehicle to Beaver Chevrolet in Jacksonville ,FL and they identified that there is an issue with my dashboard. However, they refused to fix or replace it. The service manager check his personnel vehicle and confirmed that his is sticky as well. My co-worker who owns a 2020 GMC Sierra also has a sticky dash. This issue is dangerous as my dash is very shiny and reflects everything onto the glass making it very difficult to see.
Mfg Campaign: 11545329
Recall Date: Sep 19, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loss of power steering, on 2 occasions. Started the vehicle and got a caution notice saying drive with care power steering disabled. Sure enough no power steering. Stopped vehicle waited, re-started vehicle, problem persisted. Made other transportation arrangement plans, restarted vehicle after a bit a problem seem to be gone. Stored codes we're 121, 131, and 140. BCM Communication loss, Power brake communication Loss and Steering Control communication failure.
Corrective Action:
Loss of power steering, on 2 occasions. Started the vehicle and got a caution notice saying drive with care power steering disabled. Sure enough no power steering. Stopped vehicle waited, re-started vehicle, problem persisted. Made other transportation arrangement plans, restarted vehicle after a bit a problem seem to be gone. Stored codes we're 121, 131, and 140. BCM Communication loss, Power brake communication Loss and Steering Control communication failure.
Additional Notes:
Loss of power steering, on 2 occasions. Started the vehicle and got a caution notice saying drive with care power steering disabled. Sure enough no power steering. Stopped vehicle waited, re-started vehicle, problem persisted. Made other transportation arrangement plans, restarted vehicle after a bit a problem seem to be gone. Stored codes we're 121, 131, and 140. BCM Communication loss, Power brake communication Loss and Steering Control communication failure.
Mfg Campaign: 11545093
Recall Date: Sep 18, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Loss of power steering, on 2 occasions. Started the vehicle and got a caution notice saying drive with care power steering disabled. Sure enough no power steering. Stopped vehicle waited, re-started vehicle, problem persisted. Made other transportation arrangement plans, restarted vehicle after a bit a problem seem to be gone. Stored codes we're 121, 131, and 140. BCM Communication loss, Power brake communication Loss and Steering Control communication failure.
Corrective Action:
Loss of power steering, on 2 occasions. Started the vehicle and got a caution notice saying drive with care power steering disabled. Sure enough no power steering. Stopped vehicle waited, re-started vehicle, problem persisted. Made other transportation arrangement plans, restarted vehicle after a bit a problem seem to be gone. Stored codes we're 121, 131, and 140. BCM Communication loss, Power brake communication Loss and Steering Control communication failure.
Additional Notes:
Loss of power steering, on 2 occasions. Started the vehicle and got a caution notice saying drive with care power steering disabled. Sure enough no power steering. Stopped vehicle waited, re-started vehicle, problem persisted. Made other transportation arrangement plans, restarted vehicle after a bit a problem seem to be gone. Stored codes we're 121, 131, and 140. BCM Communication loss, Power brake communication Loss and Steering Control communication failure.
Mfg Campaign: 11545093
Recall Date: Sep 18, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving approximately 60 MPH, the steering wheel seized. The "Loss of Power Steering - Drive with Care” message was displayed. The driver pulled over, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that the steering module and steering column needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving approximately 60 MPH, the steering wheel seized. The "Loss of Power Steering - Drive with Care” message was displayed. The driver pulled over, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that the steering module and steering column needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving approximately 60 MPH, the steering wheel seized. The "Loss of Power Steering - Drive with Care” message was displayed. The driver pulled over, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that the steering module and steering column needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.
Mfg Campaign: 11544676
Recall Date: Sep 15, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car turned left with the risk of jumping to the opposite lane. It happened twice. First at 40 mph and the second time at 70 mph. I didn’t feel any issue with the steering drive but more with the traction. I’m not sure.
Corrective Action:
My car turned left with the risk of jumping to the opposite lane. It happened twice. First at 40 mph and the second time at 70 mph. I didn’t feel any issue with the steering drive but more with the traction. I’m not sure.
Additional Notes:
My car turned left with the risk of jumping to the opposite lane. It happened twice. First at 40 mph and the second time at 70 mph. I didn’t feel any issue with the steering drive but more with the traction. I’m not sure.
Mfg Campaign: 11542283
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
About a month ago I noticed some intense shaking in my 2020 Silverado 1500 RST when braking. The shaking is not only felt in the seat and steering wheel, but is also observable in the dash and in the gear shifter. Due to the obvious concern, I made an appointment with the dealer who, after inspection, stated that all 4 rotors were warped due to overheating. I mostly use the truck on the highway, tow a river raft (easily carried by 2 people) on a small trailer 2 times a year (about 70 miles roundtrip), have never used the bed with excess weight, do not ride my brakes when driving, and I live in Alaska where the temperature is cool (high temps rarely exceeding mid 60's). The brake status report on my dash presently shows my original brake pad life to be 83% on the front and 89% on the rear which was inline with the dealer report that the brake pads were still quite thick. These prove that the brakes have not been overused or abused. According to Kaufman and Associates website, "General Motors is recalling over 350,000 2020 Chevrolet Silverado and GM Sierra pick-up trucks due to a fault in the brake system....The issue involved a lack of heat-treatment for the bolts used to attach both the front and rear calipers.....The issue comes down to long-term performance and safety....Untreated bolts run the risk of breaking under loads, and this can result in braking issues, wheel rotation problems, and internal damage to other parts of the truck. These trucks also suffered from brake system control module and premature brake wear issues, and countless owners have reported brake system issues as varied as check engine lights to outright brake failure." According to the local dealer, my VIN isn't included in the recall and they cannot fix it until it is included (or I dish out $2k). It seems obvious that the issue in my truck is the same that led to the recall of the other 350,000 trucks and I simply need my VIN added so that it can be fixed before catastrophic brake failure.
Corrective Action:
About a month ago I noticed some intense shaking in my 2020 Silverado 1500 RST when braking. The shaking is not only felt in the seat and steering wheel, but is also observable in the dash and in the gear shifter. Due to the obvious concern, I made an appointment with the dealer who, after inspection, stated that all 4 rotors were warped due to overheating. I mostly use the truck on the highway, tow a river raft (easily carried by 2 people) on a small trailer 2 times a year (about 70 miles roundtrip), have never used the bed with excess weight, do not ride my brakes when driving, and I live in Alaska where the temperature is cool (high temps rarely exceeding mid 60's). The brake status report on my dash presently shows my original brake pad life to be 83% on the front and 89% on the rear which was inline with the dealer report that the brake pads were still quite thick. These prove that the brakes have not been overused or abused. According to Kaufman and Associates website, "General Motors is recalling over 350,000 2020 Chevrolet Silverado and GM Sierra pick-up trucks due to a fault in the brake system....The issue involved a lack of heat-treatment for the bolts used to attach both the front and rear calipers.....The issue comes down to long-term performance and safety....Untreated bolts run the risk of breaking under loads, and this can result in braking issues, wheel rotation problems, and internal damage to other parts of the truck. These trucks also suffered from brake system control module and premature brake wear issues, and countless owners have reported brake system issues as varied as check engine lights to outright brake failure." According to the local dealer, my VIN isn't included in the recall and they cannot fix it until it is included (or I dish out $2k). It seems obvious that the issue in my truck is the same that led to the recall of the other 350,000 trucks and I simply need my VIN added so that it can be fixed before catastrophic brake failure.
Additional Notes:
About a month ago I noticed some intense shaking in my 2020 Silverado 1500 RST when braking. The shaking is not only felt in the seat and steering wheel, but is also observable in the dash and in the gear shifter. Due to the obvious concern, I made an appointment with the dealer who, after inspection, stated that all 4 rotors were warped due to overheating. I mostly use the truck on the highway, tow a river raft (easily carried by 2 people) on a small trailer 2 times a year (about 70 miles roundtrip), have never used the bed with excess weight, do not ride my brakes when driving, and I live in Alaska where the temperature is cool (high temps rarely exceeding mid 60's). The brake status report on my dash presently shows my original brake pad life to be 83% on the front and 89% on the rear which was inline with the dealer report that the brake pads were still quite thick. These prove that the brakes have not been overused or abused. According to Kaufman and Associates website, "General Motors is recalling over 350,000 2020 Chevrolet Silverado and GM Sierra pick-up trucks due to a fault in the brake system....The issue involved a lack of heat-treatment for the bolts used to attach both the front and rear calipers.....The issue comes down to long-term performance and safety....Untreated bolts run the risk of breaking under loads, and this can result in braking issues, wheel rotation problems, and internal damage to other parts of the truck. These trucks also suffered from brake system control module and premature brake wear issues, and countless owners have reported brake system issues as varied as check engine lights to outright brake failure." According to the local dealer, my VIN isn't included in the recall and they cannot fix it until it is included (or I dish out $2k). It seems obvious that the issue in my truck is the same that led to the recall of the other 350,000 trucks and I simply need my VIN added so that it can be fixed before catastrophic brake failure.
Mfg Campaign: 11542176
Recall Date: Sep 1, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle was shuddering while depressing the accelerator pedal. The contact also stated that after cold starting the vehicle, the vehicle shifted hard from first to second gear. There was no warning light illuminated. The vehicle was taken to a dealer where the transmission fluid was flushed; however, the failure persisted and became more frequent. The manufacturer was notified of the failure and agreed to cover half the cost of a new transmission. The vehicle was not repaired. The failure mileage was approximately 59,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle was shuddering while depressing the accelerator pedal. The contact also stated that after cold starting the vehicle, the vehicle shifted hard from first to second gear. There was no warning light illuminated. The vehicle was taken to a dealer where the transmission fluid was flushed; however, the failure persisted and became more frequent. The manufacturer was notified of the failure and agreed to cover half the cost of a new transmission. The vehicle was not repaired. The failure mileage was approximately 59,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle was shuddering while depressing the accelerator pedal. The contact also stated that after cold starting the vehicle, the vehicle shifted hard from first to second gear. There was no warning light illuminated. The vehicle was taken to a dealer where the transmission fluid was flushed; however, the failure persisted and became more frequent. The manufacturer was notified of the failure and agreed to cover half the cost of a new transmission. The vehicle was not repaired. The failure mileage was approximately 59,000. The VIN was not available.
Mfg Campaign: 11540089
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The key will get stuck in the ignition cilinder when I try to turn off the truck. This happens several times, I got to turn it on and off several times to get the key out of the ignition barrel. The truck was taken to the dealer to be repaired, they replaced the cylinder (part #13528553) and the housing (part# 84990323) AMD it didn't fix the problem
Corrective Action:
The key will get stuck in the ignition cilinder when I try to turn off the truck. This happens several times, I got to turn it on and off several times to get the key out of the ignition barrel. The truck was taken to the dealer to be repaired, they replaced the cylinder (part #13528553) and the housing (part# 84990323) AMD it didn't fix the problem
Additional Notes:
The key will get stuck in the ignition cilinder when I try to turn off the truck. This happens several times, I got to turn it on and off several times to get the key out of the ignition barrel. The truck was taken to the dealer to be repaired, they replaced the cylinder (part #13528553) and the housing (part# 84990323) AMD it didn't fix the problem
Mfg Campaign: 11538623
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The driver airbag has rusted causing a service safety restraint system light.
Corrective Action:
The driver airbag has rusted causing a service safety restraint system light.
Additional Notes:
The driver airbag has rusted causing a service safety restraint system light.
Mfg Campaign: 11537927
Recall Date: Aug 11, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the emission system warning light and the throttle control warning light were illuminated. Additionally, the contact stated that the vehicle shuddered while being started. The vehicle was taken to the dealer, who replaced the spark plugs and made several other unknown repairs. The dealer also informed the contact that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the emission system warning light and the throttle control warning light were illuminated. Additionally, the contact stated that the vehicle shuddered while being started. The vehicle was taken to the dealer, who replaced the spark plugs and made several other unknown repairs. The dealer also informed the contact that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the emission system warning light and the throttle control warning light were illuminated. Additionally, the contact stated that the vehicle shuddered while being started. The vehicle was taken to the dealer, who replaced the spark plugs and made several other unknown repairs. The dealer also informed the contact that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11537358
Recall Date: Aug 9, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated when she started the vehicle and attempted to shift into reverse(R) there was an unknown warning light illuminated. The contact stated that the steering wheel was locked. The contact was unable to turn the steering wheel. The contact turned off and restarted the vehicle, and the vehicle regained power steering functionality. The contact stated that the loss of power steering had occurred once. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated when she started the vehicle and attempted to shift into reverse(R) there was an unknown warning light illuminated. The contact stated that the steering wheel was locked. The contact was unable to turn the steering wheel. The contact turned off and restarted the vehicle, and the vehicle regained power steering functionality. The contact stated that the loss of power steering had occurred once. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated when she started the vehicle and attempted to shift into reverse(R) there was an unknown warning light illuminated. The contact stated that the steering wheel was locked. The contact was unable to turn the steering wheel. The contact turned off and restarted the vehicle, and the vehicle regained power steering functionality. The contact stated that the loss of power steering had occurred once. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11536507
Recall Date: Aug 4, 2023
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that moisture was leaking into the vehicle from the rear passenger’s side window. The vehicle was initially taken to a dealer where the window was resealed; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that there was crack in the rear passenger side window frame. The window frame was replaced but the failure persisted. The contact stated that mold might form inside the vehicle due to the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that moisture was leaking into the vehicle from the rear passenger’s side window. The vehicle was initially taken to a dealer where the window was resealed; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that there was crack in the rear passenger side window frame. The window frame was replaced but the failure persisted. The contact stated that mold might form inside the vehicle due to the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that moisture was leaking into the vehicle from the rear passenger’s side window. The vehicle was initially taken to a dealer where the window was resealed; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that there was crack in the rear passenger side window frame. The window frame was replaced but the failure persisted. The contact stated that mold might form inside the vehicle due to the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
Mfg Campaign: 11534817
Recall Date: Jul 27, 2023
General Motors, Llc
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that moisture was leaking into the vehicle from the rear passenger’s side window. The vehicle was initially taken to a dealer where the window was resealed; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that there was crack in the rear passenger side window frame. The window frame was replaced but the failure persisted. The contact stated that mold might form inside the vehicle due to the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that moisture was leaking into the vehicle from the rear passenger’s side window. The vehicle was initially taken to a dealer where the window was resealed; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that there was crack in the rear passenger side window frame. The window frame was replaced but the failure persisted. The contact stated that mold might form inside the vehicle due to the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that moisture was leaking into the vehicle from the rear passenger’s side window. The vehicle was initially taken to a dealer where the window was resealed; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that there was crack in the rear passenger side window frame. The window frame was replaced but the failure persisted. The contact stated that mold might form inside the vehicle due to the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
Mfg Campaign: 11534817
Recall Date: Jul 27, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
while driving i smelled what i thought was strong exhaust from a vehicle in front of us. It was actually gasoline fumes entering the cab from my truck's engine compartment. I pulled over and investigated the smell, we had to let down ALL the windows and turn off the AC. There were no warning lamps. There was, however, gasoline dripping from around the transmission area of the underside. It was dripping on the exhaust which was causing most of the stench. It wasn't a heavy drip but enough for me to skip any other planned errands. When we got to the house gasoline was dropping from six or seven places under the car. The next day we set an appointment for the dealership to look at it. When I drove into the dealer the car was still gushing gasoline and I told them about the recall for the High Pressure Fuel Pump. It turns out that's exactly what it was. However, although my RPO (L82) matched the designated recall, I was told my VIN was not included and I would have to pay...bummer. I don't think the recall cast a big enough web to catch all affected vehicles. I have a video but no photos.
Corrective Action:
while driving i smelled what i thought was strong exhaust from a vehicle in front of us. It was actually gasoline fumes entering the cab from my truck's engine compartment. I pulled over and investigated the smell, we had to let down ALL the windows and turn off the AC. There were no warning lamps. There was, however, gasoline dripping from around the transmission area of the underside. It was dripping on the exhaust which was causing most of the stench. It wasn't a heavy drip but enough for me to skip any other planned errands. When we got to the house gasoline was dropping from six or seven places under the car. The next day we set an appointment for the dealership to look at it. When I drove into the dealer the car was still gushing gasoline and I told them about the recall for the High Pressure Fuel Pump. It turns out that's exactly what it was. However, although my RPO (L82) matched the designated recall, I was told my VIN was not included and I would have to pay...bummer. I don't think the recall cast a big enough web to catch all affected vehicles. I have a video but no photos.
Additional Notes:
while driving i smelled what i thought was strong exhaust from a vehicle in front of us. It was actually gasoline fumes entering the cab from my truck's engine compartment. I pulled over and investigated the smell, we had to let down ALL the windows and turn off the AC. There were no warning lamps. There was, however, gasoline dripping from around the transmission area of the underside. It was dripping on the exhaust which was causing most of the stench. It wasn't a heavy drip but enough for me to skip any other planned errands. When we got to the house gasoline was dropping from six or seven places under the car. The next day we set an appointment for the dealership to look at it. When I drove into the dealer the car was still gushing gasoline and I told them about the recall for the High Pressure Fuel Pump. It turns out that's exactly what it was. However, although my RPO (L82) matched the designated recall, I was told my VIN was not included and I would have to pay...bummer. I don't think the recall cast a big enough web to catch all affected vehicles. I have a video but no photos.
Mfg Campaign: 11533557
Recall Date: Jul 20, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury