Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was driving and my electric steering locked up. I had it towed to a garage and they reset the computer. I'm afraid it's going to happen again. I'm going to the dealership on Tuesday and I don't feel that I should pay for this since it's a safety issue. I only have 50,000 miles on it.can someone please get back to me. Thanks
Corrective Action:
I was driving and my electric steering locked up. I had it towed to a garage and they reset the computer. I'm afraid it's going to happen again. I'm going to the dealership on Tuesday and I don't feel that I should pay for this since it's a safety issue. I only have 50,000 miles on it.can someone please get back to me. Thanks
Additional Notes:
I was driving and my electric steering locked up. I had it towed to a garage and they reset the computer. I'm afraid it's going to happen again. I'm going to the dealership on Tuesday and I don't feel that I should pay for this since it's a safety issue. I only have 50,000 miles on it.can someone please get back to me. Thanks
Mfg Campaign: 11642890
Recall Date: Feb 15, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tailgate, inadvertently opens. Causing, causing items in my truck bed to be exposed, although I haven’t lost anything while traveling. I have witnessed this occurrence while truck is locked sitting in my driveway, last incident was last night, 13 Feb 25. Also, noticed it when pulling out of a repair shop after getting brake pads put on vehicle. Wife had witnessed it a few months ago while driving back from town. I noticed a recall had been made about Chevrolet trucks and inadvertently opening tailgates. However my truck was not listed as a recall, when I checked VIN. Called Chevrolet garage to see if they could find my VIN on the recall list. Most of the recalls were on the 2500 and 3500 series but it also listed trucks with switch in cab for tailgate to open. I do have an appointment for the problem at Chevrolet garage in the 18th. To fix problem and prevent causing a hazard on the roads.
Corrective Action:
Tailgate, inadvertently opens. Causing, causing items in my truck bed to be exposed, although I haven’t lost anything while traveling. I have witnessed this occurrence while truck is locked sitting in my driveway, last incident was last night, 13 Feb 25. Also, noticed it when pulling out of a repair shop after getting brake pads put on vehicle. Wife had witnessed it a few months ago while driving back from town. I noticed a recall had been made about Chevrolet trucks and inadvertently opening tailgates. However my truck was not listed as a recall, when I checked VIN. Called Chevrolet garage to see if they could find my VIN on the recall list. Most of the recalls were on the 2500 and 3500 series but it also listed trucks with switch in cab for tailgate to open. I do have an appointment for the problem at Chevrolet garage in the 18th. To fix problem and prevent causing a hazard on the roads.
Additional Notes:
Tailgate, inadvertently opens. Causing, causing items in my truck bed to be exposed, although I haven’t lost anything while traveling. I have witnessed this occurrence while truck is locked sitting in my driveway, last incident was last night, 13 Feb 25. Also, noticed it when pulling out of a repair shop after getting brake pads put on vehicle. Wife had witnessed it a few months ago while driving back from town. I noticed a recall had been made about Chevrolet trucks and inadvertently opening tailgates. However my truck was not listed as a recall, when I checked VIN. Called Chevrolet garage to see if they could find my VIN on the recall list. Most of the recalls were on the 2500 and 3500 series but it also listed trucks with switch in cab for tailgate to open. I do have an appointment for the problem at Chevrolet garage in the 18th. To fix problem and prevent causing a hazard on the roads.
Mfg Campaign: 11642693
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2021 Chevrolet Silverado Trail Boss with transmission valve body problem. Truck nearly stalled while driving and towing my boat then a huge clunk in the transmission. The truck then rapidly accelerated, down shifted, brief wheel lock up and I was nearly sent in to the ditch with my trailer now swaying behind me. The entire situation felt extremely unsafe and dangerous to both me and oncoming traffic. The check engine light was then on and the truck went in to limp mode. The truck would also no longer go into reverse. I first brought the truck in in October. They finally diagnosied the problem on November 4th, 2024. It is now February 14, 2025 and GM can still not provide me and ETA for the part or for repair. I've opened a service ticket with GM and asked for a buyback as I do not feel safe driving this vehicle any longer. I still do not have resolution with GM or my local dealership.
Corrective Action:
2021 Chevrolet Silverado Trail Boss with transmission valve body problem. Truck nearly stalled while driving and towing my boat then a huge clunk in the transmission. The truck then rapidly accelerated, down shifted, brief wheel lock up and I was nearly sent in to the ditch with my trailer now swaying behind me. The entire situation felt extremely unsafe and dangerous to both me and oncoming traffic. The check engine light was then on and the truck went in to limp mode. The truck would also no longer go into reverse. I first brought the truck in in October. They finally diagnosied the problem on November 4th, 2024. It is now February 14, 2025 and GM can still not provide me and ETA for the part or for repair. I've opened a service ticket with GM and asked for a buyback as I do not feel safe driving this vehicle any longer. I still do not have resolution with GM or my local dealership.
Additional Notes:
2021 Chevrolet Silverado Trail Boss with transmission valve body problem. Truck nearly stalled while driving and towing my boat then a huge clunk in the transmission. The truck then rapidly accelerated, down shifted, brief wheel lock up and I was nearly sent in to the ditch with my trailer now swaying behind me. The entire situation felt extremely unsafe and dangerous to both me and oncoming traffic. The check engine light was then on and the truck went in to limp mode. The truck would also no longer go into reverse. I first brought the truck in in October. They finally diagnosied the problem on November 4th, 2024. It is now February 14, 2025 and GM can still not provide me and ETA for the part or for repair. I've opened a service ticket with GM and asked for a buyback as I do not feel safe driving this vehicle any longer. I still do not have resolution with GM or my local dealership.
Mfg Campaign: 11642729
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while washing the vehicle, he noticed that water was entering the vehicle through a crack in the rear window seal. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 57,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while washing the vehicle, he noticed that water was entering the vehicle through a crack in the rear window seal. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 57,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while washing the vehicle, he noticed that water was entering the vehicle through a crack in the rear window seal. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 57,000.
Mfg Campaign: 11642440
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 20 MPH, the vehicle crashed into a parked vehicle. During the crash, the front passenger side of the vehicle was severely damaged but the air bag did not deploy. The driver sustained an injured nose, mild concussion, bottom tooth damage, and back and neck pains. No medical treatment was needed. A police report was taken at the scene and the vehicle was later towed away. The cause of the failure was not determined. The manufacturer and local dealer were contacted but no assistance was offered. The manufacturer's air bag department declined assistance due to the air bag failure not being reported promptly. The failure mileage was 23,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 20 MPH, the vehicle crashed into a parked vehicle. During the crash, the front passenger side of the vehicle was severely damaged but the air bag did not deploy. The driver sustained an injured nose, mild concussion, bottom tooth damage, and back and neck pains. No medical treatment was needed. A police report was taken at the scene and the vehicle was later towed away. The cause of the failure was not determined. The manufacturer and local dealer were contacted but no assistance was offered. The manufacturer's air bag department declined assistance due to the air bag failure not being reported promptly. The failure mileage was 23,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 20 MPH, the vehicle crashed into a parked vehicle. During the crash, the front passenger side of the vehicle was severely damaged but the air bag did not deploy. The driver sustained an injured nose, mild concussion, bottom tooth damage, and back and neck pains. No medical treatment was needed. A police report was taken at the scene and the vehicle was later towed away. The cause of the failure was not determined. The manufacturer and local dealer were contacted but no assistance was offered. The manufacturer's air bag department declined assistance due to the air bag failure not being reported promptly. The failure mileage was 23,000.
Mfg Campaign: 11642543
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving vehicle pulling out into an intersection lost power do to Transmission failure (valve control body). Truck was towed to a Chevy Dealer and was confirmed transmission failure. There was no warning or symptoms prior to this incident.
Corrective Action:
While driving vehicle pulling out into an intersection lost power do to Transmission failure (valve control body). Truck was towed to a Chevy Dealer and was confirmed transmission failure. There was no warning or symptoms prior to this incident.
Additional Notes:
While driving vehicle pulling out into an intersection lost power do to Transmission failure (valve control body). Truck was towed to a Chevy Dealer and was confirmed transmission failure. There was no warning or symptoms prior to this incident.
Mfg Campaign: 11642130
Recall Date: Feb 12, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2021 Chevy jerks and jumps into gear when putting it into drive from park. This has resulted in the truck jetting off uncontrollably. This has happend several times going back to 2021 but Chevy will not do anything about it.
Corrective Action:
My 2021 Chevy jerks and jumps into gear when putting it into drive from park. This has resulted in the truck jetting off uncontrollably. This has happend several times going back to 2021 but Chevy will not do anything about it.
Additional Notes:
My 2021 Chevy jerks and jumps into gear when putting it into drive from park. This has resulted in the truck jetting off uncontrollably. This has happend several times going back to 2021 but Chevy will not do anything about it.
Mfg Campaign: 11642290
Recall Date: Feb 12, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I turned my truck on after grocery shopping and a notice to "Service Power Steering" popped up on my dashboard. I took it to a mechanic shop where they ran diagnostics. They discovered a TSB # 21-NA-149 and error code U0131. They believe there is an intermittent fault within the wiring causing the power steering to go out. My biggest fear is that this happens while I am negotiating a curve and lose power steering causing a crash or someone to get injured. There was also a "Service ESB" notice on the dashboard after the power steering notification.
Corrective Action:
I turned my truck on after grocery shopping and a notice to "Service Power Steering" popped up on my dashboard. I took it to a mechanic shop where they ran diagnostics. They discovered a TSB # 21-NA-149 and error code U0131. They believe there is an intermittent fault within the wiring causing the power steering to go out. My biggest fear is that this happens while I am negotiating a curve and lose power steering causing a crash or someone to get injured. There was also a "Service ESB" notice on the dashboard after the power steering notification.
Additional Notes:
I turned my truck on after grocery shopping and a notice to "Service Power Steering" popped up on my dashboard. I took it to a mechanic shop where they ran diagnostics. They discovered a TSB # 21-NA-149 and error code U0131. They believe there is an intermittent fault within the wiring causing the power steering to go out. My biggest fear is that this happens while I am negotiating a curve and lose power steering causing a crash or someone to get injured. There was also a "Service ESB" notice on the dashboard after the power steering notification.
Mfg Campaign: 11641882
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I turned my truck on after grocery shopping and a notice to "Service Power Steering" popped up on my dashboard. I took it to a mechanic shop where they ran diagnostics. They discovered a TSB # 21-NA-149 and error code U0131. They believe there is an intermittent fault within the wiring causing the power steering to go out. My biggest fear is that this happens while I am negotiating a curve and lose power steering causing a crash or someone to get injured. There was also a "Service ESB" notice on the dashboard after the power steering notification.
Corrective Action:
I turned my truck on after grocery shopping and a notice to "Service Power Steering" popped up on my dashboard. I took it to a mechanic shop where they ran diagnostics. They discovered a TSB # 21-NA-149 and error code U0131. They believe there is an intermittent fault within the wiring causing the power steering to go out. My biggest fear is that this happens while I am negotiating a curve and lose power steering causing a crash or someone to get injured. There was also a "Service ESB" notice on the dashboard after the power steering notification.
Additional Notes:
I turned my truck on after grocery shopping and a notice to "Service Power Steering" popped up on my dashboard. I took it to a mechanic shop where they ran diagnostics. They discovered a TSB # 21-NA-149 and error code U0131. They believe there is an intermittent fault within the wiring causing the power steering to go out. My biggest fear is that this happens while I am negotiating a curve and lose power steering causing a crash or someone to get injured. There was also a "Service ESB" notice on the dashboard after the power steering notification.
Mfg Campaign: 11641882
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2021 Chevy Silverado 1500 Custom crew cab truck with an 8-speed transmission. I have had transmission issues for a few months. I am experiencing hard shifting from 2nd gear down to 1st gear, slipping while at cruising speed, shuddering between 20mph-50mph, transmission getting too hot. I was told by an automotive shop that they experienced the hard shifting and that they also heard a whining sound while driving. They told me that they a found a Service Bulletin that came out in December of 2024, that there could be a pinched line on top of the transmission that could be causing the overheating. I have read that the transmission control module needs to be reprogrammed, a fluid flush and refill, the Thermal Bypass Valve could be at fault. Basically everything that has been released about the transmissions on 2020- 2024 GM vehicles as being safety problems, I am experiencing. I have checked my VIN on the NHTSA website and also with a dealership, and both show that there is not a recall for my VIN. I do not tow anything, just normal ever day driving. I now have 90,000 miles on the truck and the issue first happened at around 87,000 miles. The issues with this truck are clearly manufacturer defaults and something should be done on their dime, not mine. The first time that I experienced the problems was at the end of November in traffic, which a hard shift into 1st gear, felt like I was hit from behind, but was not. Dash lights came on (traction control light, parking brake light, check engine light) and the truck went into "Limp Mode". I was able to exit the highway and get into a parking lot. I looked in the owners manual and found a quick solution and was able to regain power and all lights went off except for the check engine light. Got the code checked and it came up Transmission Control Module was potentially the issue. Code was cleared and didn't have the problem for a long time.
Corrective Action:
I have a 2021 Chevy Silverado 1500 Custom crew cab truck with an 8-speed transmission. I have had transmission issues for a few months. I am experiencing hard shifting from 2nd gear down to 1st gear, slipping while at cruising speed, shuddering between 20mph-50mph, transmission getting too hot. I was told by an automotive shop that they experienced the hard shifting and that they also heard a whining sound while driving. They told me that they a found a Service Bulletin that came out in December of 2024, that there could be a pinched line on top of the transmission that could be causing the overheating. I have read that the transmission control module needs to be reprogrammed, a fluid flush and refill, the Thermal Bypass Valve could be at fault. Basically everything that has been released about the transmissions on 2020- 2024 GM vehicles as being safety problems, I am experiencing. I have checked my VIN on the NHTSA website and also with a dealership, and both show that there is not a recall for my VIN. I do not tow anything, just normal ever day driving. I now have 90,000 miles on the truck and the issue first happened at around 87,000 miles. The issues with this truck are clearly manufacturer defaults and something should be done on their dime, not mine. The first time that I experienced the problems was at the end of November in traffic, which a hard shift into 1st gear, felt like I was hit from behind, but was not. Dash lights came on (traction control light, parking brake light, check engine light) and the truck went into "Limp Mode". I was able to exit the highway and get into a parking lot. I looked in the owners manual and found a quick solution and was able to regain power and all lights went off except for the check engine light. Got the code checked and it came up Transmission Control Module was potentially the issue. Code was cleared and didn't have the problem for a long time.
Additional Notes:
I have a 2021 Chevy Silverado 1500 Custom crew cab truck with an 8-speed transmission. I have had transmission issues for a few months. I am experiencing hard shifting from 2nd gear down to 1st gear, slipping while at cruising speed, shuddering between 20mph-50mph, transmission getting too hot. I was told by an automotive shop that they experienced the hard shifting and that they also heard a whining sound while driving. They told me that they a found a Service Bulletin that came out in December of 2024, that there could be a pinched line on top of the transmission that could be causing the overheating. I have read that the transmission control module needs to be reprogrammed, a fluid flush and refill, the Thermal Bypass Valve could be at fault. Basically everything that has been released about the transmissions on 2020- 2024 GM vehicles as being safety problems, I am experiencing. I have checked my VIN on the NHTSA website and also with a dealership, and both show that there is not a recall for my VIN. I do not tow anything, just normal ever day driving. I now have 90,000 miles on the truck and the issue first happened at around 87,000 miles. The issues with this truck are clearly manufacturer defaults and something should be done on their dime, not mine. The first time that I experienced the problems was at the end of November in traffic, which a hard shift into 1st gear, felt like I was hit from behind, but was not. Dash lights came on (traction control light, parking brake light, check engine light) and the truck went into "Limp Mode". I was able to exit the highway and get into a parking lot. I looked in the owners manual and found a quick solution and was able to regain power and all lights went off except for the check engine light. Got the code checked and it came up Transmission Control Module was potentially the issue. Code was cleared and didn't have the problem for a long time.
Mfg Campaign: 11641708
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while shifting into park(P), the vehicle failed to recognize that the vehicle was in park(P). The contact stated that the "Shift to Park" message was displayed on the instrument panel. The contact was forced to move the gear shifter back and forth between gears before the correct gear was recognized. The vehicle was initially taken to a dealer; however, the dealer failed to duplicate the failure. The failure persisted and the vehicle was taken back to the dealer, and it was discovered that the transmission control module had short circuited and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while shifting into park(P), the vehicle failed to recognize that the vehicle was in park(P). The contact stated that the "Shift to Park" message was displayed on the instrument panel. The contact was forced to move the gear shifter back and forth between gears before the correct gear was recognized. The vehicle was initially taken to a dealer; however, the dealer failed to duplicate the failure. The failure persisted and the vehicle was taken back to the dealer, and it was discovered that the transmission control module had short circuited and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while shifting into park(P), the vehicle failed to recognize that the vehicle was in park(P). The contact stated that the "Shift to Park" message was displayed on the instrument panel. The contact was forced to move the gear shifter back and forth between gears before the correct gear was recognized. The vehicle was initially taken to a dealer; however, the dealer failed to duplicate the failure. The failure persisted and the vehicle was taken back to the dealer, and it was discovered that the transmission control module had short circuited and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
Mfg Campaign: 11640802
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2021 Silverado LT Trail Boss 6.2 (production date: 01/2021) was taken to the GM/Chevy dealer (Ed Morse Chevrolet) on 01/29/2024. It was confirmed by the GM mechanic that the engine had failed (75k miles) due to a shattered camshaft and metal in the engine and a complete engine replacement is needed. Had prior complaint at around 6k miles for engine noise along with hard shifts and a check engine light that had appeared then went away on its own (documented). I was told by a GM certified dealership, it was normal in the new trucks and no action was taken. Unsatisfied, I made another appointment for a second opinion and only regular maintenance service was suggested and performed several days after, at a GM certified dealership. All oil changes have been performed in a timely manner. No forewarning prior to engine failure to include check engine light or any system messages, although trucks performance from the initial complaint did not subside. To my knowledge, this vehicles engine is weighing heavy on consumers safety with engine failure and is a well documented issue, leaving many stranded. Thank you!
Corrective Action:
2021 Silverado LT Trail Boss 6.2 (production date: 01/2021) was taken to the GM/Chevy dealer (Ed Morse Chevrolet) on 01/29/2024. It was confirmed by the GM mechanic that the engine had failed (75k miles) due to a shattered camshaft and metal in the engine and a complete engine replacement is needed. Had prior complaint at around 6k miles for engine noise along with hard shifts and a check engine light that had appeared then went away on its own (documented). I was told by a GM certified dealership, it was normal in the new trucks and no action was taken. Unsatisfied, I made another appointment for a second opinion and only regular maintenance service was suggested and performed several days after, at a GM certified dealership. All oil changes have been performed in a timely manner. No forewarning prior to engine failure to include check engine light or any system messages, although trucks performance from the initial complaint did not subside. To my knowledge, this vehicles engine is weighing heavy on consumers safety with engine failure and is a well documented issue, leaving many stranded. Thank you!
Additional Notes:
2021 Silverado LT Trail Boss 6.2 (production date: 01/2021) was taken to the GM/Chevy dealer (Ed Morse Chevrolet) on 01/29/2024. It was confirmed by the GM mechanic that the engine had failed (75k miles) due to a shattered camshaft and metal in the engine and a complete engine replacement is needed. Had prior complaint at around 6k miles for engine noise along with hard shifts and a check engine light that had appeared then went away on its own (documented). I was told by a GM certified dealership, it was normal in the new trucks and no action was taken. Unsatisfied, I made another appointment for a second opinion and only regular maintenance service was suggested and performed several days after, at a GM certified dealership. All oil changes have been performed in a timely manner. No forewarning prior to engine failure to include check engine light or any system messages, although trucks performance from the initial complaint did not subside. To my knowledge, this vehicles engine is weighing heavy on consumers safety with engine failure and is a well documented issue, leaving many stranded. Thank you!
Mfg Campaign: 11640576
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2021 Silverado LT Trail Boss 6.2 (production date: 01/2021) was taken to the GM/Chevy dealer (Ed Morse Chevrolet) on 01/29/2024. It was confirmed by the GM mechanic that the engine had failed (75k miles) due to a shattered camshaft and metal in the engine and a complete engine replacement is needed. Had prior complaint at around 6k miles for engine noise along with hard shifts and a check engine light that had appeared then went away on its own (documented). I was told by a GM certified dealership, it was normal in the new trucks and no action was taken. Unsatisfied, I made another appointment for a second opinion and only regular maintenance service was suggested and performed several days after, at a GM certified dealership. All oil changes have been performed in a timely manner. No forewarning prior to engine failure to include check engine light or any system messages, although trucks performance from the initial complaint did not subside. To my knowledge, this vehicles engine is weighing heavy on consumers safety with engine failure and is a well documented issue, leaving many stranded. Thank you!
Corrective Action:
2021 Silverado LT Trail Boss 6.2 (production date: 01/2021) was taken to the GM/Chevy dealer (Ed Morse Chevrolet) on 01/29/2024. It was confirmed by the GM mechanic that the engine had failed (75k miles) due to a shattered camshaft and metal in the engine and a complete engine replacement is needed. Had prior complaint at around 6k miles for engine noise along with hard shifts and a check engine light that had appeared then went away on its own (documented). I was told by a GM certified dealership, it was normal in the new trucks and no action was taken. Unsatisfied, I made another appointment for a second opinion and only regular maintenance service was suggested and performed several days after, at a GM certified dealership. All oil changes have been performed in a timely manner. No forewarning prior to engine failure to include check engine light or any system messages, although trucks performance from the initial complaint did not subside. To my knowledge, this vehicles engine is weighing heavy on consumers safety with engine failure and is a well documented issue, leaving many stranded. Thank you!
Additional Notes:
2021 Silverado LT Trail Boss 6.2 (production date: 01/2021) was taken to the GM/Chevy dealer (Ed Morse Chevrolet) on 01/29/2024. It was confirmed by the GM mechanic that the engine had failed (75k miles) due to a shattered camshaft and metal in the engine and a complete engine replacement is needed. Had prior complaint at around 6k miles for engine noise along with hard shifts and a check engine light that had appeared then went away on its own (documented). I was told by a GM certified dealership, it was normal in the new trucks and no action was taken. Unsatisfied, I made another appointment for a second opinion and only regular maintenance service was suggested and performed several days after, at a GM certified dealership. All oil changes have been performed in a timely manner. No forewarning prior to engine failure to include check engine light or any system messages, although trucks performance from the initial complaint did not subside. To my knowledge, this vehicles engine is weighing heavy on consumers safety with engine failure and is a well documented issue, leaving many stranded. Thank you!
Mfg Campaign: 11640576
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the oil was lowering several quarts at a fast rate, and the oil was burning at a fast rate. After lowering down 3 quarts of oil by 3 weeks. At the same time, driving at approximately 25 - 30 MPH when they noticed black smoke coming from underneath the front passenger side of the hood between the window and windshield. The contact pulled to the side of the road where the fire was extinguished with a fire extinguisher. The fire department was not called. A police report was not filed. There were no injuries and no medical attention was needed. The vehicle was towed to their home. The dealer was contacted however they confirmed they were unable to inspect the vehicle for another 5 weeks. The contact had ordered and replaced the intake and the fuel return lines. The manufacturer was made aware of the failure opened a case for the failure and offered a buyback option however the contact decided not to take the offer. The failure mileage was 32,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the oil was lowering several quarts at a fast rate, and the oil was burning at a fast rate. After lowering down 3 quarts of oil by 3 weeks. At the same time, driving at approximately 25 - 30 MPH when they noticed black smoke coming from underneath the front passenger side of the hood between the window and windshield. The contact pulled to the side of the road where the fire was extinguished with a fire extinguisher. The fire department was not called. A police report was not filed. There were no injuries and no medical attention was needed. The vehicle was towed to their home. The dealer was contacted however they confirmed they were unable to inspect the vehicle for another 5 weeks. The contact had ordered and replaced the intake and the fuel return lines. The manufacturer was made aware of the failure opened a case for the failure and offered a buyback option however the contact decided not to take the offer. The failure mileage was 32,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the oil was lowering several quarts at a fast rate, and the oil was burning at a fast rate. After lowering down 3 quarts of oil by 3 weeks. At the same time, driving at approximately 25 - 30 MPH when they noticed black smoke coming from underneath the front passenger side of the hood between the window and windshield. The contact pulled to the side of the road where the fire was extinguished with a fire extinguisher. The fire department was not called. A police report was not filed. There were no injuries and no medical attention was needed. The vehicle was towed to their home. The dealer was contacted however they confirmed they were unable to inspect the vehicle for another 5 weeks. The contact had ordered and replaced the intake and the fuel return lines. The manufacturer was made aware of the failure opened a case for the failure and offered a buyback option however the contact decided not to take the offer. The failure mileage was 32,000.
Mfg Campaign: 11640344
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Corrective Action:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Additional Notes:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Mfg Campaign: 11640477
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Corrective Action:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Additional Notes:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Mfg Campaign: 11640477
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Corrective Action:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Additional Notes:
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Mfg Campaign: 11640477
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
With absolutely no warning, the 6.2 liter V-8 engine with 28,500 miles on it seized up solid and would not run. I was stranded in heavy Christmas traffic and completely blocked one lane. It was an unsafe situation. I had to summon a wrecker to come and tow the vehicle, and I called 911 for police presence to alert and direct traffic. The vehicle was at the Chevy dealer for a month while they installed a new engine. The dealer never fully confirmed what the cause was - I don't believe they really know - and I only have 10 months of warranty left. I am concerned about another failure and thought I should at least get the warranty on the new engine re-set to 60,00 or more miles.
Corrective Action:
With absolutely no warning, the 6.2 liter V-8 engine with 28,500 miles on it seized up solid and would not run. I was stranded in heavy Christmas traffic and completely blocked one lane. It was an unsafe situation. I had to summon a wrecker to come and tow the vehicle, and I called 911 for police presence to alert and direct traffic. The vehicle was at the Chevy dealer for a month while they installed a new engine. The dealer never fully confirmed what the cause was - I don't believe they really know - and I only have 10 months of warranty left. I am concerned about another failure and thought I should at least get the warranty on the new engine re-set to 60,00 or more miles.
Additional Notes:
With absolutely no warning, the 6.2 liter V-8 engine with 28,500 miles on it seized up solid and would not run. I was stranded in heavy Christmas traffic and completely blocked one lane. It was an unsafe situation. I had to summon a wrecker to come and tow the vehicle, and I called 911 for police presence to alert and direct traffic. The vehicle was at the Chevy dealer for a month while they installed a new engine. The dealer never fully confirmed what the cause was - I don't believe they really know - and I only have 10 months of warranty left. I am concerned about another failure and thought I should at least get the warranty on the new engine re-set to 60,00 or more miles.
Mfg Campaign: 11640191
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
With absolutely no warning, the 6.2 liter V-8 engine with 28,500 miles on it seized up solid and would not run. I was stranded in heavy Christmas traffic and completely blocked one lane. It was an unsafe situation. I had to summon a wrecker to come and tow the vehicle, and I called 911 for police presence to alert and direct traffic. The vehicle was at the Chevy dealer for a month while they installed a new engine. The dealer never fully confirmed what the cause was - I don't believe they really know - and I only have 10 months of warranty left. I am concerned about another failure and thought I should at least get the warranty on the new engine re-set to 60,00 or more miles.
Corrective Action:
With absolutely no warning, the 6.2 liter V-8 engine with 28,500 miles on it seized up solid and would not run. I was stranded in heavy Christmas traffic and completely blocked one lane. It was an unsafe situation. I had to summon a wrecker to come and tow the vehicle, and I called 911 for police presence to alert and direct traffic. The vehicle was at the Chevy dealer for a month while they installed a new engine. The dealer never fully confirmed what the cause was - I don't believe they really know - and I only have 10 months of warranty left. I am concerned about another failure and thought I should at least get the warranty on the new engine re-set to 60,00 or more miles.
Additional Notes:
With absolutely no warning, the 6.2 liter V-8 engine with 28,500 miles on it seized up solid and would not run. I was stranded in heavy Christmas traffic and completely blocked one lane. It was an unsafe situation. I had to summon a wrecker to come and tow the vehicle, and I called 911 for police presence to alert and direct traffic. The vehicle was at the Chevy dealer for a month while they installed a new engine. The dealer never fully confirmed what the cause was - I don't believe they really know - and I only have 10 months of warranty left. I am concerned about another failure and thought I should at least get the warranty on the new engine re-set to 60,00 or more miles.
Mfg Campaign: 11640191
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a water leak from the rear roof leaking causing water to come inside by the rear window down the rear pillar by the airbag. May cause problems with the rear side airbag and mold. Dealer charged me a $273 diagnostics charge and will not repair under warranty or extended warranty even though there is a TSB on this affecting numerous other trucks
Corrective Action:
There is a water leak from the rear roof leaking causing water to come inside by the rear window down the rear pillar by the airbag. May cause problems with the rear side airbag and mold. Dealer charged me a $273 diagnostics charge and will not repair under warranty or extended warranty even though there is a TSB on this affecting numerous other trucks
Additional Notes:
There is a water leak from the rear roof leaking causing water to come inside by the rear window down the rear pillar by the airbag. May cause problems with the rear side airbag and mold. Dealer charged me a $273 diagnostics charge and will not repair under warranty or extended warranty even though there is a TSB on this affecting numerous other trucks
Mfg Campaign: 11640045
Recall Date: Feb 1, 2025
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury