Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The power steering locked when driving, this happened last year. I had it serviced at the dealership and it was fixed but it’s reoccurring occasionally. Now when you turn it on you could hear a sound and it’s hard to turn. It’s a safety concern for me and for others to drive it with that condition. I brought it back to the dealership to have it serviced again, a mechanic inspected it and confirmed there’s a problem with the steering but they will have to do a proper diagnostic with the issue. There ‘s no warning message that pops out.
Corrective Action:
The power steering locked when driving, this happened last year. I had it serviced at the dealership and it was fixed but it’s reoccurring occasionally. Now when you turn it on you could hear a sound and it’s hard to turn. It’s a safety concern for me and for others to drive it with that condition. I brought it back to the dealership to have it serviced again, a mechanic inspected it and confirmed there’s a problem with the steering but they will have to do a proper diagnostic with the issue. There ‘s no warning message that pops out.
Additional Notes:
The power steering locked when driving, this happened last year. I had it serviced at the dealership and it was fixed but it’s reoccurring occasionally. Now when you turn it on you could hear a sound and it’s hard to turn. It’s a safety concern for me and for others to drive it with that condition. I brought it back to the dealership to have it serviced again, a mechanic inspected it and confirmed there’s a problem with the steering but they will have to do a proper diagnostic with the issue. There ‘s no warning message that pops out.
Mfg Campaign: 11595605
Recall Date: Jun 20, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
After starting the truck and placing in reverse the service power steering warning come on as well as service ESC. The steering wheel would not move. If I were driving at a higher speed a crash would be imminent. On the Chevy forums there are several other owners that experienced the same problem and the loss of steering happens randomly. After parking the truck and returning several hours later the warnings did not reappear. I called the Chevrolet dealership and they informed me that they cannot diagnose the vehicle if no service lights are actively showing. Then I called Chevrolet to report the issue and they informed me that there are no recalls and nothing can be done unless the warnings are active and to contact another service center. If the vehicle does this while i'm driving I most likely will be in a accident. The Chevrolet case # 9-12940772786
Corrective Action:
After starting the truck and placing in reverse the service power steering warning come on as well as service ESC. The steering wheel would not move. If I were driving at a higher speed a crash would be imminent. On the Chevy forums there are several other owners that experienced the same problem and the loss of steering happens randomly. After parking the truck and returning several hours later the warnings did not reappear. I called the Chevrolet dealership and they informed me that they cannot diagnose the vehicle if no service lights are actively showing. Then I called Chevrolet to report the issue and they informed me that there are no recalls and nothing can be done unless the warnings are active and to contact another service center. If the vehicle does this while i'm driving I most likely will be in a accident. The Chevrolet case # 9-12940772786
Additional Notes:
After starting the truck and placing in reverse the service power steering warning come on as well as service ESC. The steering wheel would not move. If I were driving at a higher speed a crash would be imminent. On the Chevy forums there are several other owners that experienced the same problem and the loss of steering happens randomly. After parking the truck and returning several hours later the warnings did not reappear. I called the Chevrolet dealership and they informed me that they cannot diagnose the vehicle if no service lights are actively showing. Then I called Chevrolet to report the issue and they informed me that there are no recalls and nothing can be done unless the warnings are active and to contact another service center. If the vehicle does this while i'm driving I most likely will be in a accident. The Chevrolet case # 9-12940772786
Mfg Campaign: 11593837
Recall Date: Jun 12, 2024
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle shuddered, jerked, and hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken to an independent mechanic, where the vehicle was test-driven, but was not diagnosed. The mechanic determined that the failure was related to the torque converter. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle shuddered, jerked, and hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken to an independent mechanic, where the vehicle was test-driven, but was not diagnosed. The mechanic determined that the failure was related to the torque converter. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle shuddered, jerked, and hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken to an independent mechanic, where the vehicle was test-driven, but was not diagnosed. The mechanic determined that the failure was related to the torque converter. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Mfg Campaign: 11592871
Recall Date: Jun 6, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When I am driving over 40mph and accelerate my breaks lock up. It's almost like I hit something really hard. It has done this at 70 mph and almost cause an accident behind me. My truck doesn't have automatic emergency braking on it. I have read a form a lot of people are having this same issue with this year and make.
Corrective Action:
When I am driving over 40mph and accelerate my breaks lock up. It's almost like I hit something really hard. It has done this at 70 mph and almost cause an accident behind me. My truck doesn't have automatic emergency braking on it. I have read a form a lot of people are having this same issue with this year and make.
Additional Notes:
When I am driving over 40mph and accelerate my breaks lock up. It's almost like I hit something really hard. It has done this at 70 mph and almost cause an accident behind me. My truck doesn't have automatic emergency braking on it. I have read a form a lot of people are having this same issue with this year and make.
Mfg Campaign: 11590938
Recall Date: May 27, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT
Potential Consequences:
The gas tank door will not stay shut. There’s is no damage something inside the bedside happened mechanical.
Corrective Action:
The gas tank door will not stay shut. There’s is no damage something inside the bedside happened mechanical.
Additional Notes:
The gas tank door will not stay shut. There’s is no damage something inside the bedside happened mechanical.
Mfg Campaign: 11588554
Recall Date: May 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Leaking radiator with no ETA on parts availability and this is also an issue with the coolant valve being on back order and both have many reports of this failing as well with some google searches. The dealership has my vehicle and has been inspected by them. I also do not understand why radiators are not apart of the powertrain when it cools the most critical part the engine. If the Radiator fails the engine fails.
Corrective Action:
Leaking radiator with no ETA on parts availability and this is also an issue with the coolant valve being on back order and both have many reports of this failing as well with some google searches. The dealership has my vehicle and has been inspected by them. I also do not understand why radiators are not apart of the powertrain when it cools the most critical part the engine. If the Radiator fails the engine fails.
Additional Notes:
Leaking radiator with no ETA on parts availability and this is also an issue with the coolant valve being on back order and both have many reports of this failing as well with some google searches. The dealership has my vehicle and has been inspected by them. I also do not understand why radiators are not apart of the powertrain when it cools the most critical part the engine. If the Radiator fails the engine fails.
Mfg Campaign: 11587908
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear tail gate opens when parked and while driving. It also opens when key has been removed.
Corrective Action:
Rear tail gate opens when parked and while driving. It also opens when key has been removed.
Additional Notes:
Rear tail gate opens when parked and while driving. It also opens when key has been removed.
Mfg Campaign: 11587251
Recall Date: May 6, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The key fobs for keyless start/lock/unlock stopped working and batteries replaced still didn’t work. Brought to dealer to be fixed. They replaced a sensor thinking it would be the fix- did not work. They found a corroded wire and replaced it. Asked them what happened and how it corroded. They said it was nothing we did wrong it just corroded. Cost $1000+ for fix for an issue that seemed to “just happen”
Corrective Action:
The key fobs for keyless start/lock/unlock stopped working and batteries replaced still didn’t work. Brought to dealer to be fixed. They replaced a sensor thinking it would be the fix- did not work. They found a corroded wire and replaced it. Asked them what happened and how it corroded. They said it was nothing we did wrong it just corroded. Cost $1000+ for fix for an issue that seemed to “just happen”
Additional Notes:
The key fobs for keyless start/lock/unlock stopped working and batteries replaced still didn’t work. Brought to dealer to be fixed. They replaced a sensor thinking it would be the fix- did not work. They found a corroded wire and replaced it. Asked them what happened and how it corroded. They said it was nothing we did wrong it just corroded. Cost $1000+ for fix for an issue that seemed to “just happen”
Mfg Campaign: 11585665
Recall Date: Apr 28, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Back in March 2024 the tailgate opened on its own only a few times. Now April 2024 it opened on its own several times without a button being pushed. After it opened it made several clocks like the tailgate is trying to lower. Now the tailgate button does not work and can only open it with the key fob
Corrective Action:
Back in March 2024 the tailgate opened on its own only a few times. Now April 2024 it opened on its own several times without a button being pushed. After it opened it made several clocks like the tailgate is trying to lower. Now the tailgate button does not work and can only open it with the key fob
Additional Notes:
Back in March 2024 the tailgate opened on its own only a few times. Now April 2024 it opened on its own several times without a button being pushed. After it opened it made several clocks like the tailgate is trying to lower. Now the tailgate button does not work and can only open it with the key fob
Mfg Campaign: 11585668
Recall Date: Apr 28, 2024
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
I dropped an ink pen between the drivers seat and the center fold down seat. While attempting to retrieve the pen I reached between the drivers seat and the console just forward of the seatbelt connector with my right hand. When I pulled my hand out a sharp piece of metal on the seat frame sliced the fatty portion of my hand below the thumb. There isn’t a guard to protect the hand in the event one reaches between the seat to retrieve an object. I also found the same sharp piece present on the passenger side seat between the seat and the center console. I took the vehicle to my local dealer and the service manager also noted the sharp portion of the seat. He too, sliced his finger while reaching between the seat and the console. I did warn him beforehand as to what could happen. He suggested the vehicle be brought in for service. This is not a functional issue. This is a design, material flaw issue which has the potential to created injury.
Corrective Action:
I dropped an ink pen between the drivers seat and the center fold down seat. While attempting to retrieve the pen I reached between the drivers seat and the console just forward of the seatbelt connector with my right hand. When I pulled my hand out a sharp piece of metal on the seat frame sliced the fatty portion of my hand below the thumb. There isn’t a guard to protect the hand in the event one reaches between the seat to retrieve an object. I also found the same sharp piece present on the passenger side seat between the seat and the center console. I took the vehicle to my local dealer and the service manager also noted the sharp portion of the seat. He too, sliced his finger while reaching between the seat and the console. I did warn him beforehand as to what could happen. He suggested the vehicle be brought in for service. This is not a functional issue. This is a design, material flaw issue which has the potential to created injury.
Additional Notes:
I dropped an ink pen between the drivers seat and the center fold down seat. While attempting to retrieve the pen I reached between the drivers seat and the console just forward of the seatbelt connector with my right hand. When I pulled my hand out a sharp piece of metal on the seat frame sliced the fatty portion of my hand below the thumb. There isn’t a guard to protect the hand in the event one reaches between the seat to retrieve an object. I also found the same sharp piece present on the passenger side seat between the seat and the center console. I took the vehicle to my local dealer and the service manager also noted the sharp portion of the seat. He too, sliced his finger while reaching between the seat and the console. I did warn him beforehand as to what could happen. He suggested the vehicle be brought in for service. This is not a functional issue. This is a design, material flaw issue which has the potential to created injury.
Mfg Campaign: 11584182
Recall Date: Apr 20, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Mfg Campaign: 11583278
Recall Date: Apr 16, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Mfg Campaign: 11583278
Recall Date: Apr 16, 2024
General Motors, Llc
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Mfg Campaign: 11583278
Recall Date: Apr 16, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tailgate will open in it’s own while driving or when parked.
Corrective Action:
Tailgate will open in it’s own while driving or when parked.
Additional Notes:
Tailgate will open in it’s own while driving or when parked.
Mfg Campaign: 11582144
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My 2021 Silverado (~29500 miles) pickup has a multifunction tailgate. I noticed about two weeks ago that the tailgate would unlatch and come down at random. I might unlock and open the door or I might start the vehicle or I might turn off the vehicle and the tailgate would come down. It is very random and has no pattern to why it is happening. The gate is electrically controlled inside the vehicle as well as the controls on the gate itself. I find this such a serious safety concern because you can not tell when it might come down and if you are pulling a trailer it could be disastrous. My main concern is that I might be backing into a parking spot, which I frequently do, and the tailgate is either down or comes down at the wrong time and at best I might back into something or at worst back into or pinch a person between the tailgate and another object. I have seen this problem reported online but I can not verify independently nor first person that it has happened to others. I am having the vehicle serviced next week under the existing warranty. There never were nor are there now any warning lamps to indicate a problem. Until the repair is completed I have put two bungee cords in place to hold the tailgate up.
Corrective Action:
My 2021 Silverado (~29500 miles) pickup has a multifunction tailgate. I noticed about two weeks ago that the tailgate would unlatch and come down at random. I might unlock and open the door or I might start the vehicle or I might turn off the vehicle and the tailgate would come down. It is very random and has no pattern to why it is happening. The gate is electrically controlled inside the vehicle as well as the controls on the gate itself. I find this such a serious safety concern because you can not tell when it might come down and if you are pulling a trailer it could be disastrous. My main concern is that I might be backing into a parking spot, which I frequently do, and the tailgate is either down or comes down at the wrong time and at best I might back into something or at worst back into or pinch a person between the tailgate and another object. I have seen this problem reported online but I can not verify independently nor first person that it has happened to others. I am having the vehicle serviced next week under the existing warranty. There never were nor are there now any warning lamps to indicate a problem. Until the repair is completed I have put two bungee cords in place to hold the tailgate up.
Additional Notes:
My 2021 Silverado (~29500 miles) pickup has a multifunction tailgate. I noticed about two weeks ago that the tailgate would unlatch and come down at random. I might unlock and open the door or I might start the vehicle or I might turn off the vehicle and the tailgate would come down. It is very random and has no pattern to why it is happening. The gate is electrically controlled inside the vehicle as well as the controls on the gate itself. I find this such a serious safety concern because you can not tell when it might come down and if you are pulling a trailer it could be disastrous. My main concern is that I might be backing into a parking spot, which I frequently do, and the tailgate is either down or comes down at the wrong time and at best I might back into something or at worst back into or pinch a person between the tailgate and another object. I have seen this problem reported online but I can not verify independently nor first person that it has happened to others. I am having the vehicle serviced next week under the existing warranty. There never were nor are there now any warning lamps to indicate a problem. Until the repair is completed I have put two bungee cords in place to hold the tailgate up.
Mfg Campaign: 11581164
Recall Date: Apr 4, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while his wife was driving on two occasions at approximately 20 MPH, the vehicle lost motive power and failed to exceed 20 MPH. The vehicle was towed to a dealer where it was diagnosed that the #2 lifter needed to be replaced. The vehicle was repaired but the failure reoccurred a few weeks later. Additionally, the contact stated that the vehicle stalled on three occasions while stopping and using the Auto START/STOP feature. The vehicle was not able to be restarted. On the last occasion, the brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle was taken to a dealer where it was diagnosed that another lifter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while his wife was driving on two occasions at approximately 20 MPH, the vehicle lost motive power and failed to exceed 20 MPH. The vehicle was towed to a dealer where it was diagnosed that the #2 lifter needed to be replaced. The vehicle was repaired but the failure reoccurred a few weeks later. Additionally, the contact stated that the vehicle stalled on three occasions while stopping and using the Auto START/STOP feature. The vehicle was not able to be restarted. On the last occasion, the brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle was taken to a dealer where it was diagnosed that another lifter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while his wife was driving on two occasions at approximately 20 MPH, the vehicle lost motive power and failed to exceed 20 MPH. The vehicle was towed to a dealer where it was diagnosed that the #2 lifter needed to be replaced. The vehicle was repaired but the failure reoccurred a few weeks later. Additionally, the contact stated that the vehicle stalled on three occasions while stopping and using the Auto START/STOP feature. The vehicle was not able to be restarted. On the last occasion, the brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle was taken to a dealer where it was diagnosed that another lifter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Mfg Campaign: 11580417
Recall Date: Apr 1, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown system Tailgate lowered by itself. It was up when we got in and left and was down when we got to our destination. Luckily the only thing that came out was a golf towel and not the two sets of golf clubs as well. I believe this is a problem on other GM vehicles Has not been inspected and no warning lamps
Corrective Action:
Unknown system Tailgate lowered by itself. It was up when we got in and left and was down when we got to our destination. Luckily the only thing that came out was a golf towel and not the two sets of golf clubs as well. I believe this is a problem on other GM vehicles Has not been inspected and no warning lamps
Additional Notes:
Unknown system Tailgate lowered by itself. It was up when we got in and left and was down when we got to our destination. Luckily the only thing that came out was a golf towel and not the two sets of golf clubs as well. I believe this is a problem on other GM vehicles Has not been inspected and no warning lamps
Mfg Campaign: 11580450
Recall Date: Apr 1, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving along about 45 mph and the truck was cruising in overdrive so about 1500 rmp on tachometer. I hit the gas to climb a hill as truck started to lose speed and when it tried to shift out of od to pick up speed the brakes seemed to slam on and I skidded to almost a stop. This has happened several times when climbing a hill or anytime I have to pass a vehicle or accelerate from out of overdrive. The dealer could never seem to get it to reproduce during test drive. They recently said there is a service bulletin for this exact issue and are waiting for a new valve body for transmission. My service records show I had a new valve body installed last year due to transmission pump bearing coming apart internally. The valve body is only a year old. But this is a very dangerous situation. I have to drive my truck for work and I have to be really cognizant of how hard I touch the gas and what gear I am in. If this happens to anyone while on the freeway and a semi or another vehicle is too close their truck will downshift and lock brakes and it could cost a life. It only happens under these circumstances but it has to be a recall. A service bulletin doesn't get it as someone has to have it happen for it to even be looked at. I have to drive my truck as I do not have a choice. But a service bulletin shows that GM I'd aware of the issue but they are unwilling to do a recall. A lotnof silverados are on the road and inwould hate for anything to happen. It could ruin a lot of lives.
Corrective Action:
I was driving along about 45 mph and the truck was cruising in overdrive so about 1500 rmp on tachometer. I hit the gas to climb a hill as truck started to lose speed and when it tried to shift out of od to pick up speed the brakes seemed to slam on and I skidded to almost a stop. This has happened several times when climbing a hill or anytime I have to pass a vehicle or accelerate from out of overdrive. The dealer could never seem to get it to reproduce during test drive. They recently said there is a service bulletin for this exact issue and are waiting for a new valve body for transmission. My service records show I had a new valve body installed last year due to transmission pump bearing coming apart internally. The valve body is only a year old. But this is a very dangerous situation. I have to drive my truck for work and I have to be really cognizant of how hard I touch the gas and what gear I am in. If this happens to anyone while on the freeway and a semi or another vehicle is too close their truck will downshift and lock brakes and it could cost a life. It only happens under these circumstances but it has to be a recall. A service bulletin doesn't get it as someone has to have it happen for it to even be looked at. I have to drive my truck as I do not have a choice. But a service bulletin shows that GM I'd aware of the issue but they are unwilling to do a recall. A lotnof silverados are on the road and inwould hate for anything to happen. It could ruin a lot of lives.
Additional Notes:
I was driving along about 45 mph and the truck was cruising in overdrive so about 1500 rmp on tachometer. I hit the gas to climb a hill as truck started to lose speed and when it tried to shift out of od to pick up speed the brakes seemed to slam on and I skidded to almost a stop. This has happened several times when climbing a hill or anytime I have to pass a vehicle or accelerate from out of overdrive. The dealer could never seem to get it to reproduce during test drive. They recently said there is a service bulletin for this exact issue and are waiting for a new valve body for transmission. My service records show I had a new valve body installed last year due to transmission pump bearing coming apart internally. The valve body is only a year old. But this is a very dangerous situation. I have to drive my truck for work and I have to be really cognizant of how hard I touch the gas and what gear I am in. If this happens to anyone while on the freeway and a semi or another vehicle is too close their truck will downshift and lock brakes and it could cost a life. It only happens under these circumstances but it has to be a recall. A service bulletin doesn't get it as someone has to have it happen for it to even be looked at. I have to drive my truck as I do not have a choice. But a service bulletin shows that GM I'd aware of the issue but they are unwilling to do a recall. A lotnof silverados are on the road and inwould hate for anything to happen. It could ruin a lot of lives.
Mfg Campaign: 11579489
Recall Date: Mar 26, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving along about 45 mph and the truck was cruising in overdrive so about 1500 rmp on tachometer. I hit the gas to climb a hill as truck started to lose speed and when it tried to shift out of od to pick up speed the brakes seemed to slam on and I skidded to almost a stop. This has happened several times when climbing a hill or anytime I have to pass a vehicle or accelerate from out of overdrive. The dealer could never seem to get it to reproduce during test drive. They recently said there is a service bulletin for this exact issue and are waiting for a new valve body for transmission. My service records show I had a new valve body installed last year due to transmission pump bearing coming apart internally. The valve body is only a year old. But this is a very dangerous situation. I have to drive my truck for work and I have to be really cognizant of how hard I touch the gas and what gear I am in. If this happens to anyone while on the freeway and a semi or another vehicle is too close their truck will downshift and lock brakes and it could cost a life. It only happens under these circumstances but it has to be a recall. A service bulletin doesn't get it as someone has to have it happen for it to even be looked at. I have to drive my truck as I do not have a choice. But a service bulletin shows that GM I'd aware of the issue but they are unwilling to do a recall. A lotnof silverados are on the road and inwould hate for anything to happen. It could ruin a lot of lives.
Corrective Action:
I was driving along about 45 mph and the truck was cruising in overdrive so about 1500 rmp on tachometer. I hit the gas to climb a hill as truck started to lose speed and when it tried to shift out of od to pick up speed the brakes seemed to slam on and I skidded to almost a stop. This has happened several times when climbing a hill or anytime I have to pass a vehicle or accelerate from out of overdrive. The dealer could never seem to get it to reproduce during test drive. They recently said there is a service bulletin for this exact issue and are waiting for a new valve body for transmission. My service records show I had a new valve body installed last year due to transmission pump bearing coming apart internally. The valve body is only a year old. But this is a very dangerous situation. I have to drive my truck for work and I have to be really cognizant of how hard I touch the gas and what gear I am in. If this happens to anyone while on the freeway and a semi or another vehicle is too close their truck will downshift and lock brakes and it could cost a life. It only happens under these circumstances but it has to be a recall. A service bulletin doesn't get it as someone has to have it happen for it to even be looked at. I have to drive my truck as I do not have a choice. But a service bulletin shows that GM I'd aware of the issue but they are unwilling to do a recall. A lotnof silverados are on the road and inwould hate for anything to happen. It could ruin a lot of lives.
Additional Notes:
I was driving along about 45 mph and the truck was cruising in overdrive so about 1500 rmp on tachometer. I hit the gas to climb a hill as truck started to lose speed and when it tried to shift out of od to pick up speed the brakes seemed to slam on and I skidded to almost a stop. This has happened several times when climbing a hill or anytime I have to pass a vehicle or accelerate from out of overdrive. The dealer could never seem to get it to reproduce during test drive. They recently said there is a service bulletin for this exact issue and are waiting for a new valve body for transmission. My service records show I had a new valve body installed last year due to transmission pump bearing coming apart internally. The valve body is only a year old. But this is a very dangerous situation. I have to drive my truck for work and I have to be really cognizant of how hard I touch the gas and what gear I am in. If this happens to anyone while on the freeway and a semi or another vehicle is too close their truck will downshift and lock brakes and it could cost a life. It only happens under these circumstances but it has to be a recall. A service bulletin doesn't get it as someone has to have it happen for it to even be looked at. I have to drive my truck as I do not have a choice. But a service bulletin shows that GM I'd aware of the issue but they are unwilling to do a recall. A lotnof silverados are on the road and inwould hate for anything to happen. It could ruin a lot of lives.
Mfg Campaign: 11579489
Recall Date: Mar 26, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the tailgate independently unlatched. The contact stated that the failure occurred several times during the snow season. Additionally, the contact stated that due to the tailgate independently unlatching, damage was caused to the center of the tailgate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the tailgate independently unlatched. The contact stated that the failure occurred several times during the snow season. Additionally, the contact stated that due to the tailgate independently unlatching, damage was caused to the center of the tailgate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the tailgate independently unlatched. The contact stated that the failure occurred several times during the snow season. Additionally, the contact stated that due to the tailgate independently unlatching, damage was caused to the center of the tailgate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Mfg Campaign: 11579583
Recall Date: Mar 26, 2024
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