Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While leaving work I started the truck like normal and the dash lit up like a Christmas tree. Saying service ESC, service power steering,and service brake system. The ESC light was on as well as the check engine light. There was no forewarning about this.
Corrective Action:
While leaving work I started the truck like normal and the dash lit up like a Christmas tree. Saying service ESC, service power steering,and service brake system. The ESC light was on as well as the check engine light. There was no forewarning about this.
Additional Notes:
While leaving work I started the truck like normal and the dash lit up like a Christmas tree. Saying service ESC, service power steering,and service brake system. The ESC light was on as well as the check engine light. There was no forewarning about this.
Mfg Campaign: 11618055
Recall Date: Oct 4, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The way I can best describe it is my vehicle falling apart, either due to cheap parts. Or poorly being put together. I was driving down the highway at about 65 miles an hour, when suddenly I hear something smack what seemed to be my headlight, then again snack into my drivers side mirror. I had not seen anything on the road previous to this or anything in the air so it seemed strange to have “hit” something. I was about an hour from my destination still so when I arrived I checked out my headlight. I then discovered I hadn’t hit anything, a piece of the fascia of my truck had blown off in the wind, which was the first sound I heard, then proceeded to impact my drivers side mirror. I’m not sure how long it was in the air or if it had impacted any vehicles on the highway behind me.
Corrective Action:
The way I can best describe it is my vehicle falling apart, either due to cheap parts. Or poorly being put together. I was driving down the highway at about 65 miles an hour, when suddenly I hear something smack what seemed to be my headlight, then again snack into my drivers side mirror. I had not seen anything on the road previous to this or anything in the air so it seemed strange to have “hit” something. I was about an hour from my destination still so when I arrived I checked out my headlight. I then discovered I hadn’t hit anything, a piece of the fascia of my truck had blown off in the wind, which was the first sound I heard, then proceeded to impact my drivers side mirror. I’m not sure how long it was in the air or if it had impacted any vehicles on the highway behind me.
Additional Notes:
The way I can best describe it is my vehicle falling apart, either due to cheap parts. Or poorly being put together. I was driving down the highway at about 65 miles an hour, when suddenly I hear something smack what seemed to be my headlight, then again snack into my drivers side mirror. I had not seen anything on the road previous to this or anything in the air so it seemed strange to have “hit” something. I was about an hour from my destination still so when I arrived I checked out my headlight. I then discovered I hadn’t hit anything, a piece of the fascia of my truck had blown off in the wind, which was the first sound I heard, then proceeded to impact my drivers side mirror. I’m not sure how long it was in the air or if it had impacted any vehicles on the highway behind me.
Mfg Campaign: 11616732
Recall Date: Sep 26, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The tailgate on my 2021 Chevrolet Silverado 1500 opens randomly. Initially, it was not often, but progressively happening. I had to pull over in rush hour traffic this morning to shut the tailgate after it opened randomly. The only reason I knew, was checking the rear camera.
Corrective Action:
The tailgate on my 2021 Chevrolet Silverado 1500 opens randomly. Initially, it was not often, but progressively happening. I had to pull over in rush hour traffic this morning to shut the tailgate after it opened randomly. The only reason I knew, was checking the rear camera.
Additional Notes:
The tailgate on my 2021 Chevrolet Silverado 1500 opens randomly. Initially, it was not often, but progressively happening. I had to pull over in rush hour traffic this morning to shut the tailgate after it opened randomly. The only reason I knew, was checking the rear camera.
Mfg Campaign: 11616526
Recall Date: Sep 25, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Corrective Action:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Additional Notes:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Mfg Campaign: 11616070
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Corrective Action:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Additional Notes:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Mfg Campaign: 11616070
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Corrective Action:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Additional Notes:
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Mfg Campaign: 11616070
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple times at varying speeds my 2021 Silverado has produced engine misfire codes. I have never been able to get to it quick enough to see what cylinders are misfiring so it always gives me a general P0300 code. The following first two times it was confirmed by Widrick truck and diesel in Carthage, NY. The last time it happened, the code disappeared before I would take it to the Chevy dealership. Widrick said they can’t fix the problem because they don’t know what it is, and Chevrolet denies there is a problem at all. The truck still has less than 50k miles on it
Corrective Action:
Multiple times at varying speeds my 2021 Silverado has produced engine misfire codes. I have never been able to get to it quick enough to see what cylinders are misfiring so it always gives me a general P0300 code. The following first two times it was confirmed by Widrick truck and diesel in Carthage, NY. The last time it happened, the code disappeared before I would take it to the Chevy dealership. Widrick said they can’t fix the problem because they don’t know what it is, and Chevrolet denies there is a problem at all. The truck still has less than 50k miles on it
Additional Notes:
Multiple times at varying speeds my 2021 Silverado has produced engine misfire codes. I have never been able to get to it quick enough to see what cylinders are misfiring so it always gives me a general P0300 code. The following first two times it was confirmed by Widrick truck and diesel in Carthage, NY. The last time it happened, the code disappeared before I would take it to the Chevy dealership. Widrick said they can’t fix the problem because they don’t know what it is, and Chevrolet denies there is a problem at all. The truck still has less than 50k miles on it
Mfg Campaign: 11613917
Recall Date: Sep 11, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Multiple times at varying speeds my 2021 Silverado has produced engine misfire codes. I have never been able to get to it quick enough to see what cylinders are misfiring so it always gives me a general P0300 code. The following first two times it was confirmed by Widrick truck and diesel in Carthage, NY. The last time it happened, the code disappeared before I would take it to the Chevy dealership. Widrick said they can’t fix the problem because they don’t know what it is, and Chevrolet denies there is a problem at all. The truck still has less than 50k miles on it
Corrective Action:
Multiple times at varying speeds my 2021 Silverado has produced engine misfire codes. I have never been able to get to it quick enough to see what cylinders are misfiring so it always gives me a general P0300 code. The following first two times it was confirmed by Widrick truck and diesel in Carthage, NY. The last time it happened, the code disappeared before I would take it to the Chevy dealership. Widrick said they can’t fix the problem because they don’t know what it is, and Chevrolet denies there is a problem at all. The truck still has less than 50k miles on it
Additional Notes:
Multiple times at varying speeds my 2021 Silverado has produced engine misfire codes. I have never been able to get to it quick enough to see what cylinders are misfiring so it always gives me a general P0300 code. The following first two times it was confirmed by Widrick truck and diesel in Carthage, NY. The last time it happened, the code disappeared before I would take it to the Chevy dealership. Widrick said they can’t fix the problem because they don’t know what it is, and Chevrolet denies there is a problem at all. The truck still has less than 50k miles on it
Mfg Campaign: 11613917
Recall Date: Sep 11, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I took my car to the dealership four times because the engine light and the ESC light kept coming on. It kept saying there was a misfire so they changed the spark plugs and did a gas treatment after I left the dealership the light came back on so I returned the next day. They change one wire that’s what they told me. The problem was so I left engine light came back on. I returned the next day then they changed the wires I left the facility again. The next day I got them started the car, the same problem, engine light, and the ESC light and now they have the car in the shop and they need to break the engine down to see what’s causing the misfire and to find out if I need a new engine or not. Who is all that shit right now?
Corrective Action:
I took my car to the dealership four times because the engine light and the ESC light kept coming on. It kept saying there was a misfire so they changed the spark plugs and did a gas treatment after I left the dealership the light came back on so I returned the next day. They change one wire that’s what they told me. The problem was so I left engine light came back on. I returned the next day then they changed the wires I left the facility again. The next day I got them started the car, the same problem, engine light, and the ESC light and now they have the car in the shop and they need to break the engine down to see what’s causing the misfire and to find out if I need a new engine or not. Who is all that shit right now?
Additional Notes:
I took my car to the dealership four times because the engine light and the ESC light kept coming on. It kept saying there was a misfire so they changed the spark plugs and did a gas treatment after I left the dealership the light came back on so I returned the next day. They change one wire that’s what they told me. The problem was so I left engine light came back on. I returned the next day then they changed the wires I left the facility again. The next day I got them started the car, the same problem, engine light, and the ESC light and now they have the car in the shop and they need to break the engine down to see what’s causing the misfire and to find out if I need a new engine or not. Who is all that shit right now?
Mfg Campaign: 11614001
Recall Date: Sep 11, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I took my car to the dealership four times because the engine light and the ESC light kept coming on. It kept saying there was a misfire so they changed the spark plugs and did a gas treatment after I left the dealership the light came back on so I returned the next day. They change one wire that’s what they told me. The problem was so I left engine light came back on. I returned the next day then they changed the wires I left the facility again. The next day I got them started the car, the same problem, engine light, and the ESC light and now they have the car in the shop and they need to break the engine down to see what’s causing the misfire and to find out if I need a new engine or not. Who is all that shit right now?
Corrective Action:
I took my car to the dealership four times because the engine light and the ESC light kept coming on. It kept saying there was a misfire so they changed the spark plugs and did a gas treatment after I left the dealership the light came back on so I returned the next day. They change one wire that’s what they told me. The problem was so I left engine light came back on. I returned the next day then they changed the wires I left the facility again. The next day I got them started the car, the same problem, engine light, and the ESC light and now they have the car in the shop and they need to break the engine down to see what’s causing the misfire and to find out if I need a new engine or not. Who is all that shit right now?
Additional Notes:
I took my car to the dealership four times because the engine light and the ESC light kept coming on. It kept saying there was a misfire so they changed the spark plugs and did a gas treatment after I left the dealership the light came back on so I returned the next day. They change one wire that’s what they told me. The problem was so I left engine light came back on. I returned the next day then they changed the wires I left the facility again. The next day I got them started the car, the same problem, engine light, and the ESC light and now they have the car in the shop and they need to break the engine down to see what’s causing the misfire and to find out if I need a new engine or not. Who is all that shit right now?
Mfg Campaign: 11614001
Recall Date: Sep 11, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while parking the vehicle, the transmission was shifted into reverse(R) and the contact became aware that the tailgate had opened while driving. The contact stated that he closed the tailgate however, the tailgate independently opened again. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the tailgate electrical switch needed to be replaced. The vehicle was repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact contacted the manufacturer and was informed that the VIN was not included in the recall. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while parking the vehicle, the transmission was shifted into reverse(R) and the contact became aware that the tailgate had opened while driving. The contact stated that he closed the tailgate however, the tailgate independently opened again. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the tailgate electrical switch needed to be replaced. The vehicle was repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact contacted the manufacturer and was informed that the VIN was not included in the recall. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while parking the vehicle, the transmission was shifted into reverse(R) and the contact became aware that the tailgate had opened while driving. The contact stated that he closed the tailgate however, the tailgate independently opened again. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the tailgate electrical switch needed to be replaced. The vehicle was repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact contacted the manufacturer and was informed that the VIN was not included in the recall. The failure mileage was approximately 34,000.
Mfg Campaign: 11613810
Recall Date: Sep 10, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
driving on [XXX] in Idaho stopped at rest area went to restroom came out my truck was smoking lifted the hood fire started on top left of engine got safely from truck and called 911 truck burnt to ground. Since i was stopped i was not in truck but if i did not stop it could of been fatal. My insurance has the truck now waiting on them for their investigation. there was no warning of any kind no dings going off no engine lights on since it burnt to the ground dont know if it can be determined what caused it but it would be nice to know why a 2021 chevy silverado with 43000 miles on it would just start on fire just had it serviced a week before this happed at a chevy dealer their is no recalls on my vin number writing this so maybe if this happens again that they will find the problem before some fatalitiy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
driving on [XXX] in Idaho stopped at rest area went to restroom came out my truck was smoking lifted the hood fire started on top left of engine got safely from truck and called 911 truck burnt to ground. Since i was stopped i was not in truck but if i did not stop it could of been fatal. My insurance has the truck now waiting on them for their investigation. there was no warning of any kind no dings going off no engine lights on since it burnt to the ground dont know if it can be determined what caused it but it would be nice to know why a 2021 chevy silverado with 43000 miles on it would just start on fire just had it serviced a week before this happed at a chevy dealer their is no recalls on my vin number writing this so maybe if this happens again that they will find the problem before some fatalitiy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
driving on [XXX] in Idaho stopped at rest area went to restroom came out my truck was smoking lifted the hood fire started on top left of engine got safely from truck and called 911 truck burnt to ground. Since i was stopped i was not in truck but if i did not stop it could of been fatal. My insurance has the truck now waiting on them for their investigation. there was no warning of any kind no dings going off no engine lights on since it burnt to the ground dont know if it can be determined what caused it but it would be nice to know why a 2021 chevy silverado with 43000 miles on it would just start on fire just had it serviced a week before this happed at a chevy dealer their is no recalls on my vin number writing this so maybe if this happens again that they will find the problem before some fatalitiy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613622
Recall Date: Sep 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Cylinder 5 misfire due to collapsed lifter and bent pushrod. 3rd time this has happened. Dealer replace half of engines lifters at 4K miles, the other half at 19K miles and now it’s occurred again even with all the lifters replaced in the engine.
Corrective Action:
Cylinder 5 misfire due to collapsed lifter and bent pushrod. 3rd time this has happened. Dealer replace half of engines lifters at 4K miles, the other half at 19K miles and now it’s occurred again even with all the lifters replaced in the engine.
Additional Notes:
Cylinder 5 misfire due to collapsed lifter and bent pushrod. 3rd time this has happened. Dealer replace half of engines lifters at 4K miles, the other half at 19K miles and now it’s occurred again even with all the lifters replaced in the engine.
Mfg Campaign: 11613174
Recall Date: Sep 7, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My lifters gave out on a brand new engine with 4000 miles on it. Truck was currently at 60,000 miles on odometer. I was traveling 75mph when everything locked up and all my lights on my dash board lit up. Causing multiple cars to swerve around as I guided the limping truck off the highway.
Corrective Action:
My lifters gave out on a brand new engine with 4000 miles on it. Truck was currently at 60,000 miles on odometer. I was traveling 75mph when everything locked up and all my lights on my dash board lit up. Causing multiple cars to swerve around as I guided the limping truck off the highway.
Additional Notes:
My lifters gave out on a brand new engine with 4000 miles on it. Truck was currently at 60,000 miles on odometer. I was traveling 75mph when everything locked up and all my lights on my dash board lit up. Causing multiple cars to swerve around as I guided the limping truck off the highway.
Mfg Campaign: 11612077
Recall Date: Sep 2, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My lifters gave out on a brand new engine with 4000 miles on it. Truck was currently at 60,000 miles on odometer. I was traveling 75mph when everything locked up and all my lights on my dash board lit up. Causing multiple cars to swerve around as I guided the limping truck off the highway.
Corrective Action:
My lifters gave out on a brand new engine with 4000 miles on it. Truck was currently at 60,000 miles on odometer. I was traveling 75mph when everything locked up and all my lights on my dash board lit up. Causing multiple cars to swerve around as I guided the limping truck off the highway.
Additional Notes:
My lifters gave out on a brand new engine with 4000 miles on it. Truck was currently at 60,000 miles on odometer. I was traveling 75mph when everything locked up and all my lights on my dash board lit up. Causing multiple cars to swerve around as I guided the limping truck off the highway.
Mfg Campaign: 11612077
Recall Date: Sep 2, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While pulling a trailer down the highway the tailgate of my truck dropped all by itself causing considerable damage to the tailgate. If I had been carrying material in the bed of the truck it could have blown out and became a safety hazard for other motorists.
Corrective Action:
While pulling a trailer down the highway the tailgate of my truck dropped all by itself causing considerable damage to the tailgate. If I had been carrying material in the bed of the truck it could have blown out and became a safety hazard for other motorists.
Additional Notes:
While pulling a trailer down the highway the tailgate of my truck dropped all by itself causing considerable damage to the tailgate. If I had been carrying material in the bed of the truck it could have blown out and became a safety hazard for other motorists.
Mfg Campaign: 11610662
Recall Date: Aug 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve lifters, resulting in damage to the camshaft. The vehicle was repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 19-NA-219. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve lifters, resulting in damage to the camshaft. The vehicle was repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 19-NA-219. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve lifters, resulting in damage to the camshaft. The vehicle was repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 19-NA-219. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.
Mfg Campaign: 11609652
Recall Date: Aug 20, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609476
Recall Date: Aug 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609476
Recall Date: Aug 19, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609476
Recall Date: Aug 19, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury