Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving down the highway when my tailgate open on its own. This has happened 4-5 times where items could have fallen from my truck bed and caused an accident. There is an active recall for this issue but according to my VIN my vehicle isn’t affected but it clearly is. Dealer has inspected and confirmed it’s the same issue as with other models.
Corrective Action:
I was driving down the highway when my tailgate open on its own. This has happened 4-5 times where items could have fallen from my truck bed and caused an accident. There is an active recall for this issue but according to my VIN my vehicle isn’t affected but it clearly is. Dealer has inspected and confirmed it’s the same issue as with other models.
Additional Notes:
I was driving down the highway when my tailgate open on its own. This has happened 4-5 times where items could have fallen from my truck bed and caused an accident. There is an active recall for this issue but according to my VIN my vehicle isn’t affected but it clearly is. Dealer has inspected and confirmed it’s the same issue as with other models.
Mfg Campaign: 11629759
Recall Date: Dec 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?
Corrective Action:
There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?
Additional Notes:
There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?
Mfg Campaign: 11629168
Recall Date: Dec 6, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?
Corrective Action:
There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?
Additional Notes:
There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?
Mfg Campaign: 11629168
Recall Date: Dec 6, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TAILGATE HAS FELL DOWN SEVERAL TIMES BY ITS SELF .I REPORTED THE PROBLEM ON THIS TO THE CHEVY DEALER THEY SAID THERE IS NO RECALL ON THE 1500 SERIES. THE TAILGATE EVEN UNLATCHED ITS SELF AT THE DEALERSHIP SO THEY DISCONNECTED THE OUTSIDE TAILGATE SWITCH SO IT WOULDNT UNLATCHED ITS SELF 12/23
Corrective Action:
THE TAILGATE HAS FELL DOWN SEVERAL TIMES BY ITS SELF .I REPORTED THE PROBLEM ON THIS TO THE CHEVY DEALER THEY SAID THERE IS NO RECALL ON THE 1500 SERIES. THE TAILGATE EVEN UNLATCHED ITS SELF AT THE DEALERSHIP SO THEY DISCONNECTED THE OUTSIDE TAILGATE SWITCH SO IT WOULDNT UNLATCHED ITS SELF 12/23
Additional Notes:
THE TAILGATE HAS FELL DOWN SEVERAL TIMES BY ITS SELF .I REPORTED THE PROBLEM ON THIS TO THE CHEVY DEALER THEY SAID THERE IS NO RECALL ON THE 1500 SERIES. THE TAILGATE EVEN UNLATCHED ITS SELF AT THE DEALERSHIP SO THEY DISCONNECTED THE OUTSIDE TAILGATE SWITCH SO IT WOULDNT UNLATCHED ITS SELF 12/23
Mfg Campaign: 11628979
Recall Date: Dec 5, 2024
General Motors, Llc
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
Unknown,don’t want to have an accident if my rear wheel lock up on me for my recall of my vehicle don’t want to put my family at risk
Corrective Action:
Unknown,don’t want to have an accident if my rear wheel lock up on me for my recall of my vehicle don’t want to put my family at risk
Additional Notes:
Unknown,don’t want to have an accident if my rear wheel lock up on me for my recall of my vehicle don’t want to put my family at risk
Mfg Campaign: 11628881
Recall Date: Dec 4, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Corrective Action:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Additional Notes:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Mfg Campaign: 11628721
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Corrective Action:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Additional Notes:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Mfg Campaign: 11628721
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Corrective Action:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Additional Notes:
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Mfg Campaign: 11628721
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Mechanics said that they see this on all new chevy trucks that the bracket causes the rubber brake line to rub on the bracket holding it in place also causing it to stretch and tear. Resulting in a over 500 dollar fix. The brakes failed on the interstate causing them to lock up. Almost killing me and my daughter but was able to gain control of the vehicle and save it.
Corrective Action:
Mechanics said that they see this on all new chevy trucks that the bracket causes the rubber brake line to rub on the bracket holding it in place also causing it to stretch and tear. Resulting in a over 500 dollar fix. The brakes failed on the interstate causing them to lock up. Almost killing me and my daughter but was able to gain control of the vehicle and save it.
Additional Notes:
Mechanics said that they see this on all new chevy trucks that the bracket causes the rubber brake line to rub on the bracket holding it in place also causing it to stretch and tear. Resulting in a over 500 dollar fix. The brakes failed on the interstate causing them to lock up. Almost killing me and my daughter but was able to gain control of the vehicle and save it.
Mfg Campaign: 11628273
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, the tailgate inadvertently opened on its own. As a result, the contacts tool box fell from the vehicle potentially becoming a dangerous road hazard. No warning lights were illuminated. The vehicle was not taken to the dealer independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign 24V060000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 17,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, the tailgate inadvertently opened on its own. As a result, the contacts tool box fell from the vehicle potentially becoming a dangerous road hazard. No warning lights were illuminated. The vehicle was not taken to the dealer independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign 24V060000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 17,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, the tailgate inadvertently opened on its own. As a result, the contacts tool box fell from the vehicle potentially becoming a dangerous road hazard. No warning lights were illuminated. The vehicle was not taken to the dealer independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign 24V060000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 17,000.
Mfg Campaign: 11628352
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I bought my 2021 chevy silverado 1500 Lt crewcab in march 2021 it had 5000 miles on it I had it for 2 weeks when it started shaking and the engine light was flashing. Took it in to auto nation cheverolet and they had it for a month. when I got it back and started the vehicle the engine light was still flashing. They had to change the lifters on Bank 1 because number 8 cylinder lifter was bad. why didn't they change all the lifters. 3 years later I am having the same issues getting a misfire on number 4 cylinder truck shaking and white smoke coming out of the exhaust. Also the dash lights up with service parking break and service esc when the engine light flashed. ofcourse my warranty is exceeded and GM knows about this problem with the 5.3 and 6.2 engines and won't issue a recall. it is a big saftey issue as your vehile looses power or shuts off. this shou;dn't be happening especially when your vehicle is fairly new. this is twice now this is happened in 3 years and now I have to pay out of pocket to get this fixed because gm won't issue a recall on this known problem that is happening to thousands of customers.
Corrective Action:
I bought my 2021 chevy silverado 1500 Lt crewcab in march 2021 it had 5000 miles on it I had it for 2 weeks when it started shaking and the engine light was flashing. Took it in to auto nation cheverolet and they had it for a month. when I got it back and started the vehicle the engine light was still flashing. They had to change the lifters on Bank 1 because number 8 cylinder lifter was bad. why didn't they change all the lifters. 3 years later I am having the same issues getting a misfire on number 4 cylinder truck shaking and white smoke coming out of the exhaust. Also the dash lights up with service parking break and service esc when the engine light flashed. ofcourse my warranty is exceeded and GM knows about this problem with the 5.3 and 6.2 engines and won't issue a recall. it is a big saftey issue as your vehile looses power or shuts off. this shou;dn't be happening especially when your vehicle is fairly new. this is twice now this is happened in 3 years and now I have to pay out of pocket to get this fixed because gm won't issue a recall on this known problem that is happening to thousands of customers.
Additional Notes:
I bought my 2021 chevy silverado 1500 Lt crewcab in march 2021 it had 5000 miles on it I had it for 2 weeks when it started shaking and the engine light was flashing. Took it in to auto nation cheverolet and they had it for a month. when I got it back and started the vehicle the engine light was still flashing. They had to change the lifters on Bank 1 because number 8 cylinder lifter was bad. why didn't they change all the lifters. 3 years later I am having the same issues getting a misfire on number 4 cylinder truck shaking and white smoke coming out of the exhaust. Also the dash lights up with service parking break and service esc when the engine light flashed. ofcourse my warranty is exceeded and GM knows about this problem with the 5.3 and 6.2 engines and won't issue a recall. it is a big saftey issue as your vehile looses power or shuts off. this shou;dn't be happening especially when your vehicle is fairly new. this is twice now this is happened in 3 years and now I have to pay out of pocket to get this fixed because gm won't issue a recall on this known problem that is happening to thousands of customers.
Mfg Campaign: 11628127
Recall Date: Dec 1, 2024
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Corrective Action:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Additional Notes:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Mfg Campaign: 11627815
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Corrective Action:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Additional Notes:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Mfg Campaign: 11627815
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Corrective Action:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Additional Notes:
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Mfg Campaign: 11627815
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNKNOWN - The truck began jerking/braking on its own while driving last week. I took it to a local transmission shop where it has sat for the past week as they said the transmission control module/tcm needs to be replaced but the part needed is on back order. This issue sounds similar to the recent transmission recall (N242454440) though our vin does not show there to be a recall on our exact vehicle. Our truck meets the specifications of the recall and having it inoperable has placed a hardship on my family. How can I get it fixed under this recall at a local GM dealer?
Corrective Action:
UNKNOWN - The truck began jerking/braking on its own while driving last week. I took it to a local transmission shop where it has sat for the past week as they said the transmission control module/tcm needs to be replaced but the part needed is on back order. This issue sounds similar to the recent transmission recall (N242454440) though our vin does not show there to be a recall on our exact vehicle. Our truck meets the specifications of the recall and having it inoperable has placed a hardship on my family. How can I get it fixed under this recall at a local GM dealer?
Additional Notes:
UNKNOWN - The truck began jerking/braking on its own while driving last week. I took it to a local transmission shop where it has sat for the past week as they said the transmission control module/tcm needs to be replaced but the part needed is on back order. This issue sounds similar to the recent transmission recall (N242454440) though our vin does not show there to be a recall on our exact vehicle. Our truck meets the specifications of the recall and having it inoperable has placed a hardship on my family. How can I get it fixed under this recall at a local GM dealer?
Mfg Campaign: 11627231
Recall Date: Nov 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
UNKNOWN - The truck began jerking/braking on its own while driving last week. I took it to a local transmission shop where it has sat for the past week as they said the transmission control module/tcm needs to be replaced but the part needed is on back order. This issue sounds similar to the recent transmission recall (N242454440) though our vin does not show there to be a recall on our exact vehicle. Our truck meets the specifications of the recall and having it inoperable has placed a hardship on my family. How can I get it fixed under this recall at a local GM dealer?
Corrective Action:
UNKNOWN - The truck began jerking/braking on its own while driving last week. I took it to a local transmission shop where it has sat for the past week as they said the transmission control module/tcm needs to be replaced but the part needed is on back order. This issue sounds similar to the recent transmission recall (N242454440) though our vin does not show there to be a recall on our exact vehicle. Our truck meets the specifications of the recall and having it inoperable has placed a hardship on my family. How can I get it fixed under this recall at a local GM dealer?
Additional Notes:
UNKNOWN - The truck began jerking/braking on its own while driving last week. I took it to a local transmission shop where it has sat for the past week as they said the transmission control module/tcm needs to be replaced but the part needed is on back order. This issue sounds similar to the recent transmission recall (N242454440) though our vin does not show there to be a recall on our exact vehicle. Our truck meets the specifications of the recall and having it inoperable has placed a hardship on my family. How can I get it fixed under this recall at a local GM dealer?
Mfg Campaign: 11627231
Recall Date: Nov 25, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
After parking my vehicle overnight, I started it up in the morning and it immediately said "Service Power Steering, Please Drive With Care" and also said "Service ESC". I could not steer the vehicle when these messages were displayed. I was able to get the vehicle to work normally by turning it off, waiting a few minutes and turning it back on. This is extremely dangerous if the vehicle decides to do this during a drive.
Corrective Action:
After parking my vehicle overnight, I started it up in the morning and it immediately said "Service Power Steering, Please Drive With Care" and also said "Service ESC". I could not steer the vehicle when these messages were displayed. I was able to get the vehicle to work normally by turning it off, waiting a few minutes and turning it back on. This is extremely dangerous if the vehicle decides to do this during a drive.
Additional Notes:
After parking my vehicle overnight, I started it up in the morning and it immediately said "Service Power Steering, Please Drive With Care" and also said "Service ESC". I could not steer the vehicle when these messages were displayed. I was able to get the vehicle to work normally by turning it off, waiting a few minutes and turning it back on. This is extremely dangerous if the vehicle decides to do this during a drive.
Mfg Campaign: 11626102
Recall Date: Nov 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed. Safety was put at risk for me and others, truck started jerking. The problem has been confirmed by a dealer and has been at a dealership since June 2024, it is now almost December 2024. They were waiting on a new transmission to come in due to these transmissions were put on back order. There were no warning lamps or messages on dash. The truck just started jerking while driving and it was very unsafe to drive. We had to have truck towed to dealership.
Corrective Action:
Transmission failed. Safety was put at risk for me and others, truck started jerking. The problem has been confirmed by a dealer and has been at a dealership since June 2024, it is now almost December 2024. They were waiting on a new transmission to come in due to these transmissions were put on back order. There were no warning lamps or messages on dash. The truck just started jerking while driving and it was very unsafe to drive. We had to have truck towed to dealership.
Additional Notes:
Transmission failed. Safety was put at risk for me and others, truck started jerking. The problem has been confirmed by a dealer and has been at a dealership since June 2024, it is now almost December 2024. They were waiting on a new transmission to come in due to these transmissions were put on back order. There were no warning lamps or messages on dash. The truck just started jerking while driving and it was very unsafe to drive. We had to have truck towed to dealership.
Mfg Campaign: 11626221
Recall Date: Nov 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission issues such as vibration/grinding, delayed shifting, rough shifting, clunking noises when changing gears, jerking sensations, vehicle is available for inspection. The transmission control valve may fail, causing the rear wheels to lock up. Transmission was inspected, Dealer claimed Torque converter issue and replaced that part, however, ISSUE still exists and Dealer claims that at the 2nd inspection, it was the tires giving me the rough shifting and vibration/griding I feel when driving. No warning messages, just continued vibration that turned into grinding at it continues to get worse. Issue started at 55K miles, truck currently has 60K miles, torque converter was replaced at 58K miles. The issues seems to be the same as the current GMC Diesel transmission recall. This recall SHOULD pertain the Gas Transmissions for the same year vehicles.
Corrective Action:
Transmission issues such as vibration/grinding, delayed shifting, rough shifting, clunking noises when changing gears, jerking sensations, vehicle is available for inspection. The transmission control valve may fail, causing the rear wheels to lock up. Transmission was inspected, Dealer claimed Torque converter issue and replaced that part, however, ISSUE still exists and Dealer claims that at the 2nd inspection, it was the tires giving me the rough shifting and vibration/griding I feel when driving. No warning messages, just continued vibration that turned into grinding at it continues to get worse. Issue started at 55K miles, truck currently has 60K miles, torque converter was replaced at 58K miles. The issues seems to be the same as the current GMC Diesel transmission recall. This recall SHOULD pertain the Gas Transmissions for the same year vehicles.
Additional Notes:
Transmission issues such as vibration/grinding, delayed shifting, rough shifting, clunking noises when changing gears, jerking sensations, vehicle is available for inspection. The transmission control valve may fail, causing the rear wheels to lock up. Transmission was inspected, Dealer claimed Torque converter issue and replaced that part, however, ISSUE still exists and Dealer claims that at the 2nd inspection, it was the tires giving me the rough shifting and vibration/griding I feel when driving. No warning messages, just continued vibration that turned into grinding at it continues to get worse. Issue started at 55K miles, truck currently has 60K miles, torque converter was replaced at 58K miles. The issues seems to be the same as the current GMC Diesel transmission recall. This recall SHOULD pertain the Gas Transmissions for the same year vehicles.
Mfg Campaign: 11625414
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked with the oil pressure gauge fluctuating. No warning light was illuminated. The contact pulled over and upon inspection, the contact discovered that the engine oil was extremely low. The contact added six quarts of oil to the engine. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact stated that the engine was consuming an excessive amount of engine oil, and that six quarts of oil was added every 5,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 56,400.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked with the oil pressure gauge fluctuating. No warning light was illuminated. The contact pulled over and upon inspection, the contact discovered that the engine oil was extremely low. The contact added six quarts of oil to the engine. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact stated that the engine was consuming an excessive amount of engine oil, and that six quarts of oil was added every 5,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 56,400.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked with the oil pressure gauge fluctuating. No warning light was illuminated. The contact pulled over and upon inspection, the contact discovered that the engine oil was extremely low. The contact added six quarts of oil to the engine. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact stated that the engine was consuming an excessive amount of engine oil, and that six quarts of oil was added every 5,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 56,400.
Mfg Campaign: 11625243
Recall Date: Nov 14, 2024
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