Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the oil pressure level fluctuated between 60 and 0. The contact stated that the low-pressure oil warning light was illuminated. The contact stated that the oil level was continually being topped off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. In addition, the contact was advised to have an oil change every 1,000 miles while waiting for the recall repair to be performed. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 40,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the oil pressure level fluctuated between 60 and 0. The contact stated that the low-pressure oil warning light was illuminated. The contact stated that the oil level was continually being topped off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. In addition, the contact was advised to have an oil change every 1,000 miles while waiting for the recall repair to be performed. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 40,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the oil pressure level fluctuated between 60 and 0. The contact stated that the low-pressure oil warning light was illuminated. The contact stated that the oil level was continually being topped off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. In addition, the contact was advised to have an oil change every 1,000 miles while waiting for the recall repair to be performed. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 40,000. VIN tool confirms parts not available.
Mfg Campaign: 11667116
Recall Date: Jun 16, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2021 Silverado has the same issue as the current recall, whereas the tailgate open by itself when the vehicle is operations. This happens when it rains. The first time I noticed it I lost a cooler out of the back of my truck on the interstate highway. The second time it came down when hauling a trailer and cause minor damage to the tailgate. I have since removed the fuse that controls the tailgate. I notified Chevrolet of the issue, but the stated that my truck is not under the current recall.
Corrective Action:
My 2021 Silverado has the same issue as the current recall, whereas the tailgate open by itself when the vehicle is operations. This happens when it rains. The first time I noticed it I lost a cooler out of the back of my truck on the interstate highway. The second time it came down when hauling a trailer and cause minor damage to the tailgate. I have since removed the fuse that controls the tailgate. I notified Chevrolet of the issue, but the stated that my truck is not under the current recall.
Additional Notes:
My 2021 Silverado has the same issue as the current recall, whereas the tailgate open by itself when the vehicle is operations. This happens when it rains. The first time I noticed it I lost a cooler out of the back of my truck on the interstate highway. The second time it came down when hauling a trailer and cause minor damage to the tailgate. I have since removed the fuse that controls the tailgate. I notified Chevrolet of the issue, but the stated that my truck is not under the current recall.
Mfg Campaign: 11667150
Recall Date: Jun 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is changing hard and jerking
Corrective Action:
Transmission is changing hard and jerking
Additional Notes:
Transmission is changing hard and jerking
Mfg Campaign: 11666858
Recall Date: Jun 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The Vehicle that I own is a 2021 Chevrolet Silverado 1500 with a 6.2 liter engine. on 6/2/2025 i went to have the oil changed and the service technician informed me there was no oil in the engine. He also informed me that this particular model with the 6.2 liter engine had a recall relating to components in the engine. After researching I found that there was in fact a recall, but my truck was not listed on the NHTSA web site. I made a visit to the local dealership and the service manager informed me that there was in fact a recall but there was nothing they could do at this time. He suggested that I check the oil level every 500 miles and wait on a recall notice. Now the engine is starting to make internal noises that concern me greatly. There is a opportunity that the engine could simply lock up and there is no certainty on what might happen. Please advise
Corrective Action:
The Vehicle that I own is a 2021 Chevrolet Silverado 1500 with a 6.2 liter engine. on 6/2/2025 i went to have the oil changed and the service technician informed me there was no oil in the engine. He also informed me that this particular model with the 6.2 liter engine had a recall relating to components in the engine. After researching I found that there was in fact a recall, but my truck was not listed on the NHTSA web site. I made a visit to the local dealership and the service manager informed me that there was in fact a recall but there was nothing they could do at this time. He suggested that I check the oil level every 500 miles and wait on a recall notice. Now the engine is starting to make internal noises that concern me greatly. There is a opportunity that the engine could simply lock up and there is no certainty on what might happen. Please advise
Additional Notes:
The Vehicle that I own is a 2021 Chevrolet Silverado 1500 with a 6.2 liter engine. on 6/2/2025 i went to have the oil changed and the service technician informed me there was no oil in the engine. He also informed me that this particular model with the 6.2 liter engine had a recall relating to components in the engine. After researching I found that there was in fact a recall, but my truck was not listed on the NHTSA web site. I made a visit to the local dealership and the service manager informed me that there was in fact a recall but there was nothing they could do at this time. He suggested that I check the oil level every 500 miles and wait on a recall notice. Now the engine is starting to make internal noises that concern me greatly. There is a opportunity that the engine could simply lock up and there is no certainty on what might happen. Please advise
Mfg Campaign: 11666471
Recall Date: Jun 12, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Corrective Action:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Additional Notes:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Mfg Campaign: 11666487
Recall Date: Jun 12, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Corrective Action:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Additional Notes:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Mfg Campaign: 11666487
Recall Date: Jun 12, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Corrective Action:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Additional Notes:
1st incident cracked frame/suspension support for front suspension, 4 months to fix, 2nd incident oil pump, lifter failure, replaced under warranty. 3rd failure engine sieze while driving at 55-60 mph. Warning light flashed loss of oil pressure shut down immediately, put it in neutral to coat to side of road but moment I shifted to N engine failed, had to tow home cuz dealer was a month out to look at it, had to send to a different dealership 60 miles away to get looked at, confirmed castrophic engine failure, GM dealer wanted me to pay to fix it. I have had 2 major engine issues, 1 major suspension frame issue.
Mfg Campaign: 11666487
Recall Date: Jun 12, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while leaving a parking spot and driving approximately 5-10 MPH, there was an abnormal knocking sound coming from the engine before the vehicle lost motive power. There were no warning lights illuminated. The vehicle was towed to the local dealer and was diagnosed with engine failure. The vehicle was repaired. The contact stated that the vehicle had experienced catastrophic engine failure two years prior to the recent failure. The manufacturer was contacted and informed the contact that the VIN was not under recall. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while leaving a parking spot and driving approximately 5-10 MPH, there was an abnormal knocking sound coming from the engine before the vehicle lost motive power. There were no warning lights illuminated. The vehicle was towed to the local dealer and was diagnosed with engine failure. The vehicle was repaired. The contact stated that the vehicle had experienced catastrophic engine failure two years prior to the recent failure. The manufacturer was contacted and informed the contact that the VIN was not under recall. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while leaving a parking spot and driving approximately 5-10 MPH, there was an abnormal knocking sound coming from the engine before the vehicle lost motive power. There were no warning lights illuminated. The vehicle was towed to the local dealer and was diagnosed with engine failure. The vehicle was repaired. The contact stated that the vehicle had experienced catastrophic engine failure two years prior to the recent failure. The manufacturer was contacted and informed the contact that the VIN was not under recall. The failure mileage was 20,000.
Mfg Campaign: 11666030
Recall Date: Jun 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle started with vibration at speed 45mph and sometimes it gets worse already balance the wheels twice and same issue so I took it to another shop and they found that my vehicle has hesitation and shuddering also really hard down shift
Corrective Action:
Vehicle started with vibration at speed 45mph and sometimes it gets worse already balance the wheels twice and same issue so I took it to another shop and they found that my vehicle has hesitation and shuddering also really hard down shift
Additional Notes:
Vehicle started with vibration at speed 45mph and sometimes it gets worse already balance the wheels twice and same issue so I took it to another shop and they found that my vehicle has hesitation and shuddering also really hard down shift
Mfg Campaign: 11666198
Recall Date: Jun 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am facing my second coolant control valve replace in the last 10k miles. The truck errors with a code of P1098 due to the valve failure and the fan continues to run. My truck was then put into limp mode. This valve is a know problem with this motor and not cover under warranty.
Corrective Action:
I am facing my second coolant control valve replace in the last 10k miles. The truck errors with a code of P1098 due to the valve failure and the fan continues to run. My truck was then put into limp mode. This valve is a know problem with this motor and not cover under warranty.
Additional Notes:
I am facing my second coolant control valve replace in the last 10k miles. The truck errors with a code of P1098 due to the valve failure and the fan continues to run. My truck was then put into limp mode. This valve is a know problem with this motor and not cover under warranty.
Mfg Campaign: 11665667
Recall Date: Jun 8, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665471
Recall Date: Jun 7, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665471
Recall Date: Jun 7, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665471
Recall Date: Jun 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure with no warning. Driving home from dinner, made a right at a stop light and then warning lights and knocking sound in engine compartment, truck noticeably shaking
Corrective Action:
Engine failure with no warning. Driving home from dinner, made a right at a stop light and then warning lights and knocking sound in engine compartment, truck noticeably shaking
Additional Notes:
Engine failure with no warning. Driving home from dinner, made a right at a stop light and then warning lights and knocking sound in engine compartment, truck noticeably shaking
Mfg Campaign: 11665225
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
blown engine 6.2 L87 motor
Corrective Action:
blown engine 6.2 L87 motor
Additional Notes:
blown engine 6.2 L87 motor
Mfg Campaign: 11665231
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Took my vehicle in on 3/24/2025 for an oil change and to check a perceived issue with transmission hesitation and a noise. Tech confirmed and repaired an issue in the transmission and also confirmed an issue within the engine. A replacement engine was ordered. Vehicle is still at the dealer awaiting the engine with no estimate as to when the engine will be shipped or received. It has now been well over 2 months. A loaner vehicle was provided on 4/30/2025 but is not comparable to my vehicle.
Corrective Action:
Took my vehicle in on 3/24/2025 for an oil change and to check a perceived issue with transmission hesitation and a noise. Tech confirmed and repaired an issue in the transmission and also confirmed an issue within the engine. A replacement engine was ordered. Vehicle is still at the dealer awaiting the engine with no estimate as to when the engine will be shipped or received. It has now been well over 2 months. A loaner vehicle was provided on 4/30/2025 but is not comparable to my vehicle.
Additional Notes:
Took my vehicle in on 3/24/2025 for an oil change and to check a perceived issue with transmission hesitation and a noise. Tech confirmed and repaired an issue in the transmission and also confirmed an issue within the engine. A replacement engine was ordered. Vehicle is still at the dealer awaiting the engine with no estimate as to when the engine will be shipped or received. It has now been well over 2 months. A loaner vehicle was provided on 4/30/2025 but is not comparable to my vehicle.
Mfg Campaign: 11665305
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my truck at approximately 50mph it suddenly lost power while in traffic. I was fortunate enough to pull over safely to avoid an accident. The motor was violently shaking and sounded like it was coming apart internally. Almost every warning light on the dashboard came on as I was pulling over. The truck had little power and did not sound normal. I immediately called for a tow truck and had it towed to the nearest Chevrolet dealership. After inspection they confirmed the lifters were bad. The truck had 38,000 original miles on it at the time of this incident. The dealership repaired the defective lifters. With the current GM recall on the 6.2 liter engine my truck does not qualify as it was built 1 month prior to the recall date. This truck needs to be included in the current 6.2 liter engine that GM is recalling. The motor is defective and is a major safety issue. If I was driving with my family on the highway while this abrupt incident happened it could have been catastrophic. There were no signs or warnings whatsoever prior to this incident.
Corrective Action:
While driving my truck at approximately 50mph it suddenly lost power while in traffic. I was fortunate enough to pull over safely to avoid an accident. The motor was violently shaking and sounded like it was coming apart internally. Almost every warning light on the dashboard came on as I was pulling over. The truck had little power and did not sound normal. I immediately called for a tow truck and had it towed to the nearest Chevrolet dealership. After inspection they confirmed the lifters were bad. The truck had 38,000 original miles on it at the time of this incident. The dealership repaired the defective lifters. With the current GM recall on the 6.2 liter engine my truck does not qualify as it was built 1 month prior to the recall date. This truck needs to be included in the current 6.2 liter engine that GM is recalling. The motor is defective and is a major safety issue. If I was driving with my family on the highway while this abrupt incident happened it could have been catastrophic. There were no signs or warnings whatsoever prior to this incident.
Additional Notes:
While driving my truck at approximately 50mph it suddenly lost power while in traffic. I was fortunate enough to pull over safely to avoid an accident. The motor was violently shaking and sounded like it was coming apart internally. Almost every warning light on the dashboard came on as I was pulling over. The truck had little power and did not sound normal. I immediately called for a tow truck and had it towed to the nearest Chevrolet dealership. After inspection they confirmed the lifters were bad. The truck had 38,000 original miles on it at the time of this incident. The dealership repaired the defective lifters. With the current GM recall on the 6.2 liter engine my truck does not qualify as it was built 1 month prior to the recall date. This truck needs to be included in the current 6.2 liter engine that GM is recalling. The motor is defective and is a major safety issue. If I was driving with my family on the highway while this abrupt incident happened it could have been catastrophic. There were no signs or warnings whatsoever prior to this incident.
Mfg Campaign: 11665389
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Motor failed. 140k miles shouldn’t happen on a 2021. Meticulously maintained.
Corrective Action:
Motor failed. 140k miles shouldn’t happen on a 2021. Meticulously maintained.
Additional Notes:
Motor failed. 140k miles shouldn’t happen on a 2021. Meticulously maintained.
Mfg Campaign: 11665421
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
First my engine light came on and as I was in my way to the dealership I lost my brakes. It stayed at the shop for a week before I was contacted only for them to tell me that there was metal shaving in my engine oil and they recommend full replacement, meanwhile haven’t even made it to my brakes. GM offered me 3K toward replacing the 13K+ engine. That’s so unacceptable!
Corrective Action:
First my engine light came on and as I was in my way to the dealership I lost my brakes. It stayed at the shop for a week before I was contacted only for them to tell me that there was metal shaving in my engine oil and they recommend full replacement, meanwhile haven’t even made it to my brakes. GM offered me 3K toward replacing the 13K+ engine. That’s so unacceptable!
Additional Notes:
First my engine light came on and as I was in my way to the dealership I lost my brakes. It stayed at the shop for a week before I was contacted only for them to tell me that there was metal shaving in my engine oil and they recommend full replacement, meanwhile haven’t even made it to my brakes. GM offered me 3K toward replacing the 13K+ engine. That’s so unacceptable!
Mfg Campaign: 11665196
Recall Date: Jun 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
First my engine light came on and as I was in my way to the dealership I lost my brakes. It stayed at the shop for a week before I was contacted only for them to tell me that there was metal shaving in my engine oil and they recommend full replacement, meanwhile haven’t even made it to my brakes. GM offered me 3K toward replacing the 13K+ engine. That’s so unacceptable!
Corrective Action:
First my engine light came on and as I was in my way to the dealership I lost my brakes. It stayed at the shop for a week before I was contacted only for them to tell me that there was metal shaving in my engine oil and they recommend full replacement, meanwhile haven’t even made it to my brakes. GM offered me 3K toward replacing the 13K+ engine. That’s so unacceptable!
Additional Notes:
First my engine light came on and as I was in my way to the dealership I lost my brakes. It stayed at the shop for a week before I was contacted only for them to tell me that there was metal shaving in my engine oil and they recommend full replacement, meanwhile haven’t even made it to my brakes. GM offered me 3K toward replacing the 13K+ engine. That’s so unacceptable!
Mfg Campaign: 11665196
Recall Date: Jun 5, 2025
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Valencia, CA • 36 yrs
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