Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2021 Chevrolet Silverado 1500. The contact stated that while coming to a stop, the contact heard a loud sound coming from the engine compartment. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the connecting rod and the crankshaft engine components had failed, and the engine needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
Corrective Action:
The contact owned a 2021 Chevrolet Silverado 1500. The contact stated that while coming to a stop, the contact heard a loud sound coming from the engine compartment. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the connecting rod and the crankshaft engine components had failed, and the engine needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
Additional Notes:
The contact owned a 2021 Chevrolet Silverado 1500. The contact stated that while coming to a stop, the contact heard a loud sound coming from the engine compartment. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the connecting rod and the crankshaft engine components had failed, and the engine needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
Mfg Campaign: 11664852
Recall Date: Jun 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The message “Reduced Power” was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined that the lifters and push rods needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the vehicle started to smoke while driving. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The message “Reduced Power” was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined that the lifters and push rods needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the vehicle started to smoke while driving. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The message “Reduced Power” was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined that the lifters and push rods needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the vehicle started to smoke while driving. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 7,000.
Mfg Campaign: 11664503
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Corrective Action:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Additional Notes:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Mfg Campaign: 11664540
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Corrective Action:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Additional Notes:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Mfg Campaign: 11664540
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Corrective Action:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Additional Notes:
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Mfg Campaign: 11664540
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
May 3, 2025 while driving home truck starting making noise and all the dash lights started blinking including the 'check engine' light. Felt not safe to drive, afraid I would lose control of truck. Immediately pulled over and called dealership who advised to have truck towed in. Truck is still in shop and apparently needs a new engine, problem seems to be the same as the recalls for engines made in 2021-2024. The engine on my truck was manufactured in 2020 and not part of the current recall. This is the 2ND time engine has failed. June 7, 2021 at 4,600 miles again driving and engine started making noise, all dash lights flashing. Again didn't feel truck was safe to drive. Towed to dealership. Cause was a 'failure of lifters on cylinder 5 and a bent push rod.
Corrective Action:
May 3, 2025 while driving home truck starting making noise and all the dash lights started blinking including the 'check engine' light. Felt not safe to drive, afraid I would lose control of truck. Immediately pulled over and called dealership who advised to have truck towed in. Truck is still in shop and apparently needs a new engine, problem seems to be the same as the recalls for engines made in 2021-2024. The engine on my truck was manufactured in 2020 and not part of the current recall. This is the 2ND time engine has failed. June 7, 2021 at 4,600 miles again driving and engine started making noise, all dash lights flashing. Again didn't feel truck was safe to drive. Towed to dealership. Cause was a 'failure of lifters on cylinder 5 and a bent push rod.
Additional Notes:
May 3, 2025 while driving home truck starting making noise and all the dash lights started blinking including the 'check engine' light. Felt not safe to drive, afraid I would lose control of truck. Immediately pulled over and called dealership who advised to have truck towed in. Truck is still in shop and apparently needs a new engine, problem seems to be the same as the recalls for engines made in 2021-2024. The engine on my truck was manufactured in 2020 and not part of the current recall. This is the 2ND time engine has failed. June 7, 2021 at 4,600 miles again driving and engine started making noise, all dash lights flashing. Again didn't feel truck was safe to drive. Towed to dealership. Cause was a 'failure of lifters on cylinder 5 and a bent push rod.
Mfg Campaign: 11664543
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, several unknown messages were displayed before the vehicle shifted to SAFE Mode. Additionally, the contact disconnected and reconnected the battery and restarted the vehicle. The vehicle was taken to a local dealer, where it was diagnosed with a particulate filter failure. The vehicle was repaired; however, the check engine warning light illuminated. The vehicle was taken to another local dealer, Prince Chevrolet Service (4550 N Valdosta Rd, Valdosta, GA 31602); where it was diagnosed, and the contact was informed that the exhaust pressure sensor pipe and exhaust gas recirculation cooler needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was later taken to another local dealer, Nash Chevrolet (630 Scenic Hwy S, Lawrenceville, GA 30046) for a third opinion and was diagnosed with a clogged catalytic converter. The contact was informed that the NOS sensor, EGR Cooler, and DEF fluid injector needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. In addition, the message "LIMP Mode" was displayed on the instrument panel. The manufacturer was made aware of the failure. The failure mileage was approximately 395.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, several unknown messages were displayed before the vehicle shifted to SAFE Mode. Additionally, the contact disconnected and reconnected the battery and restarted the vehicle. The vehicle was taken to a local dealer, where it was diagnosed with a particulate filter failure. The vehicle was repaired; however, the check engine warning light illuminated. The vehicle was taken to another local dealer, Prince Chevrolet Service (4550 N Valdosta Rd, Valdosta, GA 31602); where it was diagnosed, and the contact was informed that the exhaust pressure sensor pipe and exhaust gas recirculation cooler needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was later taken to another local dealer, Nash Chevrolet (630 Scenic Hwy S, Lawrenceville, GA 30046) for a third opinion and was diagnosed with a clogged catalytic converter. The contact was informed that the NOS sensor, EGR Cooler, and DEF fluid injector needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. In addition, the message "LIMP Mode" was displayed on the instrument panel. The manufacturer was made aware of the failure. The failure mileage was approximately 395.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, several unknown messages were displayed before the vehicle shifted to SAFE Mode. Additionally, the contact disconnected and reconnected the battery and restarted the vehicle. The vehicle was taken to a local dealer, where it was diagnosed with a particulate filter failure. The vehicle was repaired; however, the check engine warning light illuminated. The vehicle was taken to another local dealer, Prince Chevrolet Service (4550 N Valdosta Rd, Valdosta, GA 31602); where it was diagnosed, and the contact was informed that the exhaust pressure sensor pipe and exhaust gas recirculation cooler needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was later taken to another local dealer, Nash Chevrolet (630 Scenic Hwy S, Lawrenceville, GA 30046) for a third opinion and was diagnosed with a clogged catalytic converter. The contact was informed that the NOS sensor, EGR Cooler, and DEF fluid injector needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. In addition, the message "LIMP Mode" was displayed on the instrument panel. The manufacturer was made aware of the failure. The failure mileage was approximately 395.
Mfg Campaign: 11664384
Recall Date: Jun 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At 2000 miles my truck developed a new “fluttering”, “ticking sound” once all cylinders reactivated as apart of the dynamic fuel management system. After bringing the truck to dealership, they proceeded to replace the lifters, the exhaust system twice, and performed a computer reflash. The truck was at the dealership for over 45 days within the first 6 months of ownership. After all the repairs, the sound is still audible and getting worse. In addition to this sound, at around 30,000 miles the transmission has now developed an audible clunking sound that can be felt once on release the gas peddle under slower operating speeds. After trying to engage with GM on simply understanding what the problem is and why there is the need for so much repair on a brand new vehicle, I am candidly fed up and let down as long term GM customer.
Corrective Action:
At 2000 miles my truck developed a new “fluttering”, “ticking sound” once all cylinders reactivated as apart of the dynamic fuel management system. After bringing the truck to dealership, they proceeded to replace the lifters, the exhaust system twice, and performed a computer reflash. The truck was at the dealership for over 45 days within the first 6 months of ownership. After all the repairs, the sound is still audible and getting worse. In addition to this sound, at around 30,000 miles the transmission has now developed an audible clunking sound that can be felt once on release the gas peddle under slower operating speeds. After trying to engage with GM on simply understanding what the problem is and why there is the need for so much repair on a brand new vehicle, I am candidly fed up and let down as long term GM customer.
Additional Notes:
At 2000 miles my truck developed a new “fluttering”, “ticking sound” once all cylinders reactivated as apart of the dynamic fuel management system. After bringing the truck to dealership, they proceeded to replace the lifters, the exhaust system twice, and performed a computer reflash. The truck was at the dealership for over 45 days within the first 6 months of ownership. After all the repairs, the sound is still audible and getting worse. In addition to this sound, at around 30,000 miles the transmission has now developed an audible clunking sound that can be felt once on release the gas peddle under slower operating speeds. After trying to engage with GM on simply understanding what the problem is and why there is the need for so much repair on a brand new vehicle, I am candidly fed up and let down as long term GM customer.
Mfg Campaign: 11664154
Recall Date: Jun 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At 2000 miles my truck developed a new “fluttering”, “ticking sound” once all cylinders reactivated as apart of the dynamic fuel management system. After bringing the truck to dealership, they proceeded to replace the lifters, the exhaust system twice, and performed a computer reflash. The truck was at the dealership for over 45 days within the first 6 months of ownership. After all the repairs, the sound is still audible and getting worse. In addition to this sound, at around 30,000 miles the transmission has now developed an audible clunking sound that can be felt once on release the gas peddle under slower operating speeds. After trying to engage with GM on simply understanding what the problem is and why there is the need for so much repair on a brand new vehicle, I am candidly fed up and let down as long term GM customer.
Corrective Action:
At 2000 miles my truck developed a new “fluttering”, “ticking sound” once all cylinders reactivated as apart of the dynamic fuel management system. After bringing the truck to dealership, they proceeded to replace the lifters, the exhaust system twice, and performed a computer reflash. The truck was at the dealership for over 45 days within the first 6 months of ownership. After all the repairs, the sound is still audible and getting worse. In addition to this sound, at around 30,000 miles the transmission has now developed an audible clunking sound that can be felt once on release the gas peddle under slower operating speeds. After trying to engage with GM on simply understanding what the problem is and why there is the need for so much repair on a brand new vehicle, I am candidly fed up and let down as long term GM customer.
Additional Notes:
At 2000 miles my truck developed a new “fluttering”, “ticking sound” once all cylinders reactivated as apart of the dynamic fuel management system. After bringing the truck to dealership, they proceeded to replace the lifters, the exhaust system twice, and performed a computer reflash. The truck was at the dealership for over 45 days within the first 6 months of ownership. After all the repairs, the sound is still audible and getting worse. In addition to this sound, at around 30,000 miles the transmission has now developed an audible clunking sound that can be felt once on release the gas peddle under slower operating speeds. After trying to engage with GM on simply understanding what the problem is and why there is the need for so much repair on a brand new vehicle, I am candidly fed up and let down as long term GM customer.
Mfg Campaign: 11664154
Recall Date: Jun 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Pulling out to an intersection my 2021 chevy Trailboss stopped going forward. All I had was reverse. Fortunately cars stopped and no one was injured. The truck was towed to a chevy dealership and was inspected and said that the transmission went out on it. The service manager told me that the "transmissions that were put in these trucks were not good" No warning lights ever came on prior to this incident. There was a recall for transmission problems for other chevy models however I have been told that my truck does not qualify for the recall.
Corrective Action:
Pulling out to an intersection my 2021 chevy Trailboss stopped going forward. All I had was reverse. Fortunately cars stopped and no one was injured. The truck was towed to a chevy dealership and was inspected and said that the transmission went out on it. The service manager told me that the "transmissions that were put in these trucks were not good" No warning lights ever came on prior to this incident. There was a recall for transmission problems for other chevy models however I have been told that my truck does not qualify for the recall.
Additional Notes:
Pulling out to an intersection my 2021 chevy Trailboss stopped going forward. All I had was reverse. Fortunately cars stopped and no one was injured. The truck was towed to a chevy dealership and was inspected and said that the transmission went out on it. The service manager told me that the "transmissions that were put in these trucks were not good" No warning lights ever came on prior to this incident. There was a recall for transmission problems for other chevy models however I have been told that my truck does not qualify for the recall.
Mfg Campaign: 11663700
Recall Date: May 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At 38,000 miles: While driving, the engine began knocking, vibrating and shut off. The check engine light came on and the vehicle could not be restarted. It was towed to the dealer who diagnosed it with lifter failure. It was still under the powertrain warranty at this time. Several lifters were replaced as well as other engine parts and I was given the truck back after a few weeks. A week later, truck would not start. After looking under the hood I noticed most of the hoses and wires were not clipped off, causing them to just rattle and move around. Upon further investigation, I found that the wire to the starter was loose and had to be wiggled to get the truck to start. This wire should have been secured to the vehicle with the provided clips, but it was not and came loose because of it. I also found a random loose bolt lying in a void space under the hood near the windshield. I took the truck back to the dealership that replaced the lifters and explained my frustration with the condition my truck was put back together after tearing into the engine. I also showed them the random bolt I found. Their manager assured me that they would go through the engine compartment and make sure that the wires and cables were properly secured to the side like it should have been after the initial engine work. I never received an explanation of where the random bolt came from. After this engine work, my truck never seemed to drive the same. It began use more oil and the fuel MPG decreased. I reported to the dealer on the oil consumption and they had me start an oil consumption test. 600 miles after the oil change my engine light came on, truck began to run rough and make a loud engine rattle noise. I took it back to the dealer for a diagnosis. They called back and said that there was a lot of metal in my oil when they drained it. They contacted GM and are scheduled to open the engine up to find out if it can be fixed or needs a new engine. Currently at 52000 miles
Corrective Action:
At 38,000 miles: While driving, the engine began knocking, vibrating and shut off. The check engine light came on and the vehicle could not be restarted. It was towed to the dealer who diagnosed it with lifter failure. It was still under the powertrain warranty at this time. Several lifters were replaced as well as other engine parts and I was given the truck back after a few weeks. A week later, truck would not start. After looking under the hood I noticed most of the hoses and wires were not clipped off, causing them to just rattle and move around. Upon further investigation, I found that the wire to the starter was loose and had to be wiggled to get the truck to start. This wire should have been secured to the vehicle with the provided clips, but it was not and came loose because of it. I also found a random loose bolt lying in a void space under the hood near the windshield. I took the truck back to the dealership that replaced the lifters and explained my frustration with the condition my truck was put back together after tearing into the engine. I also showed them the random bolt I found. Their manager assured me that they would go through the engine compartment and make sure that the wires and cables were properly secured to the side like it should have been after the initial engine work. I never received an explanation of where the random bolt came from. After this engine work, my truck never seemed to drive the same. It began use more oil and the fuel MPG decreased. I reported to the dealer on the oil consumption and they had me start an oil consumption test. 600 miles after the oil change my engine light came on, truck began to run rough and make a loud engine rattle noise. I took it back to the dealer for a diagnosis. They called back and said that there was a lot of metal in my oil when they drained it. They contacted GM and are scheduled to open the engine up to find out if it can be fixed or needs a new engine. Currently at 52000 miles
Additional Notes:
At 38,000 miles: While driving, the engine began knocking, vibrating and shut off. The check engine light came on and the vehicle could not be restarted. It was towed to the dealer who diagnosed it with lifter failure. It was still under the powertrain warranty at this time. Several lifters were replaced as well as other engine parts and I was given the truck back after a few weeks. A week later, truck would not start. After looking under the hood I noticed most of the hoses and wires were not clipped off, causing them to just rattle and move around. Upon further investigation, I found that the wire to the starter was loose and had to be wiggled to get the truck to start. This wire should have been secured to the vehicle with the provided clips, but it was not and came loose because of it. I also found a random loose bolt lying in a void space under the hood near the windshield. I took the truck back to the dealership that replaced the lifters and explained my frustration with the condition my truck was put back together after tearing into the engine. I also showed them the random bolt I found. Their manager assured me that they would go through the engine compartment and make sure that the wires and cables were properly secured to the side like it should have been after the initial engine work. I never received an explanation of where the random bolt came from. After this engine work, my truck never seemed to drive the same. It began use more oil and the fuel MPG decreased. I reported to the dealer on the oil consumption and they had me start an oil consumption test. 600 miles after the oil change my engine light came on, truck began to run rough and make a loud engine rattle noise. I took it back to the dealer for a diagnosis. They called back and said that there was a lot of metal in my oil when they drained it. They contacted GM and are scheduled to open the engine up to find out if it can be fixed or needs a new engine. Currently at 52000 miles
Mfg Campaign: 11662694
Recall Date: May 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue.
Corrective Action:
The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue.
Additional Notes:
The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue.
Mfg Campaign: 11662582
Recall Date: May 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue.
Corrective Action:
The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue.
Additional Notes:
The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue.
Mfg Campaign: 11662582
Recall Date: May 22, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Airbags did not deploy after a collision based accident
Corrective Action:
Airbags did not deploy after a collision based accident
Additional Notes:
Airbags did not deploy after a collision based accident
Mfg Campaign: 11662124
Recall Date: May 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have a 2021 Chevrolet Silverado 1500 with a 6.2 L engine. There seems to be a recall on this model and particular motor but my VIN does not show up. My engine has failed as described in the recall. I have a bearing failure on the crank according to my mechanics shop. Please add my VIN to the recall so I can get this problem repaired. I have been without my vehicle now for over a month and would appreciate assistance on this problem.
Corrective Action:
I have a 2021 Chevrolet Silverado 1500 with a 6.2 L engine. There seems to be a recall on this model and particular motor but my VIN does not show up. My engine has failed as described in the recall. I have a bearing failure on the crank according to my mechanics shop. Please add my VIN to the recall so I can get this problem repaired. I have been without my vehicle now for over a month and would appreciate assistance on this problem.
Additional Notes:
I have a 2021 Chevrolet Silverado 1500 with a 6.2 L engine. There seems to be a recall on this model and particular motor but my VIN does not show up. My engine has failed as described in the recall. I have a bearing failure on the crank according to my mechanics shop. Please add my VIN to the recall so I can get this problem repaired. I have been without my vehicle now for over a month and would appreciate assistance on this problem.
Mfg Campaign: 11661752
Recall Date: May 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine knocking brought to dealership and they found codes P0300 and P0304 #4 cylinder with 15,000 then remove head and so order new engine from General Motors
Corrective Action:
Engine knocking brought to dealership and they found codes P0300 and P0304 #4 cylinder with 15,000 then remove head and so order new engine from General Motors
Additional Notes:
Engine knocking brought to dealership and they found codes P0300 and P0304 #4 cylinder with 15,000 then remove head and so order new engine from General Motors
Mfg Campaign: 11661628
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was a popping sound coming from the engine compartment, and the vehicle decelerated unintendedly and started driving rough. The vehicle was driven to the local mechanic who diagnosed an engine cylinder misfire. The mechanic replaced the fuel injector and engine lifter, and the vehicle was repaired. The contact stated that recently while driving, the same popping sound reoccurred, and the vehicle started to lose motive power. The vehicle was towed to the local mechanic who determined that the engine had failed. The exact cause of the engine failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 42,239.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was a popping sound coming from the engine compartment, and the vehicle decelerated unintendedly and started driving rough. The vehicle was driven to the local mechanic who diagnosed an engine cylinder misfire. The mechanic replaced the fuel injector and engine lifter, and the vehicle was repaired. The contact stated that recently while driving, the same popping sound reoccurred, and the vehicle started to lose motive power. The vehicle was towed to the local mechanic who determined that the engine had failed. The exact cause of the engine failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 42,239.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was a popping sound coming from the engine compartment, and the vehicle decelerated unintendedly and started driving rough. The vehicle was driven to the local mechanic who diagnosed an engine cylinder misfire. The mechanic replaced the fuel injector and engine lifter, and the vehicle was repaired. The contact stated that recently while driving, the same popping sound reoccurred, and the vehicle started to lose motive power. The vehicle was towed to the local mechanic who determined that the engine had failed. The exact cause of the engine failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 42,239.
Mfg Campaign: 11661512
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000.
Mfg Campaign: 11661241
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000.
Mfg Campaign: 11661241
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, there was an abnormal tapping sound coming from the engine, with the check engine warning light displayed on the instrument panel. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and a dealer, where diagnostic tests were performed. The contact was informed that the engine lifters were defective; therefore, the engine needed to be replaced. Recently, the contact stated that while at a stoplight, the vehicle shut off and failed to restart. Due to the failure, the contact had the vehicle towed to the residence. The vehicle was not repaired. A mechanic later informed the contact about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, upon investigation, the contact discovered that the VIN was not included in the recall. The manufacturer was then notified of the failure and confirmed that the vehicle was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, there was an abnormal tapping sound coming from the engine, with the check engine warning light displayed on the instrument panel. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and a dealer, where diagnostic tests were performed. The contact was informed that the engine lifters were defective; therefore, the engine needed to be replaced. Recently, the contact stated that while at a stoplight, the vehicle shut off and failed to restart. Due to the failure, the contact had the vehicle towed to the residence. The vehicle was not repaired. A mechanic later informed the contact about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, upon investigation, the contact discovered that the VIN was not included in the recall. The manufacturer was then notified of the failure and confirmed that the vehicle was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, there was an abnormal tapping sound coming from the engine, with the check engine warning light displayed on the instrument panel. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and a dealer, where diagnostic tests were performed. The contact was informed that the engine lifters were defective; therefore, the engine needed to be replaced. Recently, the contact stated that while at a stoplight, the vehicle shut off and failed to restart. Due to the failure, the contact had the vehicle towed to the residence. The vehicle was not repaired. A mechanic later informed the contact about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, upon investigation, the contact discovered that the VIN was not included in the recall. The manufacturer was then notified of the failure and confirmed that the vehicle was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11660837
Recall Date: May 14, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury