Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The lifters in the truck are failing, a brand new truck 12,000 miles on it and the lifters have failed. Which is also leading to an oil problem. They are trying to only fox one bank of lifters instead of replacing both. Due to them wanting to wait until the fail. They have known about the problem and i bought the truck from them not knowing that the engine was a faulty engine. When you pay 70,000k for a truck you are expecting it to last a lot more than 6 months. Which is also causing the bent pushrods on the truck. I bought the truck brand new at the end of January, for the lifters to fail, valve springs, and for bent pushrods, I’m estimated to be out of my truck for the next 3/4 weeks which would bring it close to lemon law
Corrective Action:
The lifters in the truck are failing, a brand new truck 12,000 miles on it and the lifters have failed. Which is also leading to an oil problem. They are trying to only fox one bank of lifters instead of replacing both. Due to them wanting to wait until the fail. They have known about the problem and i bought the truck from them not knowing that the engine was a faulty engine. When you pay 70,000k for a truck you are expecting it to last a lot more than 6 months. Which is also causing the bent pushrods on the truck. I bought the truck brand new at the end of January, for the lifters to fail, valve springs, and for bent pushrods, I’m estimated to be out of my truck for the next 3/4 weeks which would bring it close to lemon law
Additional Notes:
The lifters in the truck are failing, a brand new truck 12,000 miles on it and the lifters have failed. Which is also leading to an oil problem. They are trying to only fox one bank of lifters instead of replacing both. Due to them wanting to wait until the fail. They have known about the problem and i bought the truck from them not knowing that the engine was a faulty engine. When you pay 70,000k for a truck you are expecting it to last a lot more than 6 months. Which is also causing the bent pushrods on the truck. I bought the truck brand new at the end of January, for the lifters to fail, valve springs, and for bent pushrods, I’m estimated to be out of my truck for the next 3/4 weeks which would bring it close to lemon law
Mfg Campaign: 11425975
Recall Date: Jul 22, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Corrective Action:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Additional Notes:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Mfg Campaign: 11424266
Recall Date: Jul 11, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Corrective Action:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Additional Notes:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Mfg Campaign: 11424266
Recall Date: Jul 11, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Corrective Action:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Additional Notes:
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission,auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
Mfg Campaign: 11424266
Recall Date: Jul 11, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Upon returning home after a short drive I pulled into my garage and almost drove through the wall… I purchased parking assistance and it was not provided. The feature apparently failed and turned off at some point without clearly notifying the driver. I don’t know if it provided a silent notice that automatically dismissed but it certainly did not notify me when I really needed it… low speed. The park assist light is indeed off now when the vehicle starts. Clicking the button reports “Park Assist Off” even though it already appears off and is certainly not providing the intended safety feature. Clicking the button again does not turn the light back on but if clicked again it will again report it was disabled. This is strange and confusing for the driver. Using the infotainment screen one can toggle “Park Assist” off and the drivers info screen by the speedometer will finally say “park assist off”. Turning the feature back on in the infotainment screen actually turns the park assist button back on for about 5 seconds then it silently turns off and the driver is NOT warned that the system is not working. The driver is not properly warned of feature failure even though it appears the software knows it is not working. The little button goes out but the driver message screen does not warn the driver. This failure and poor awareness is a safety risk. Yes, we are unlikely to be parking super close to someone but we might indeed park near a GAS hot water heater or similar hazard in work trucks. The driver must know if safety features failure during driving. Otherwise they are potentially more hazardous than vehicles without them. Drivers will by design rely on these features and MUST be warned if the vehicle knows they have failed. I don’t love that the vehicle has already had a failure with only 1695 miles but this dangerous software concerns me more.
Corrective Action:
Upon returning home after a short drive I pulled into my garage and almost drove through the wall… I purchased parking assistance and it was not provided. The feature apparently failed and turned off at some point without clearly notifying the driver. I don’t know if it provided a silent notice that automatically dismissed but it certainly did not notify me when I really needed it… low speed. The park assist light is indeed off now when the vehicle starts. Clicking the button reports “Park Assist Off” even though it already appears off and is certainly not providing the intended safety feature. Clicking the button again does not turn the light back on but if clicked again it will again report it was disabled. This is strange and confusing for the driver. Using the infotainment screen one can toggle “Park Assist” off and the drivers info screen by the speedometer will finally say “park assist off”. Turning the feature back on in the infotainment screen actually turns the park assist button back on for about 5 seconds then it silently turns off and the driver is NOT warned that the system is not working. The driver is not properly warned of feature failure even though it appears the software knows it is not working. The little button goes out but the driver message screen does not warn the driver. This failure and poor awareness is a safety risk. Yes, we are unlikely to be parking super close to someone but we might indeed park near a GAS hot water heater or similar hazard in work trucks. The driver must know if safety features failure during driving. Otherwise they are potentially more hazardous than vehicles without them. Drivers will by design rely on these features and MUST be warned if the vehicle knows they have failed. I don’t love that the vehicle has already had a failure with only 1695 miles but this dangerous software concerns me more.
Additional Notes:
Upon returning home after a short drive I pulled into my garage and almost drove through the wall… I purchased parking assistance and it was not provided. The feature apparently failed and turned off at some point without clearly notifying the driver. I don’t know if it provided a silent notice that automatically dismissed but it certainly did not notify me when I really needed it… low speed. The park assist light is indeed off now when the vehicle starts. Clicking the button reports “Park Assist Off” even though it already appears off and is certainly not providing the intended safety feature. Clicking the button again does not turn the light back on but if clicked again it will again report it was disabled. This is strange and confusing for the driver. Using the infotainment screen one can toggle “Park Assist” off and the drivers info screen by the speedometer will finally say “park assist off”. Turning the feature back on in the infotainment screen actually turns the park assist button back on for about 5 seconds then it silently turns off and the driver is NOT warned that the system is not working. The driver is not properly warned of feature failure even though it appears the software knows it is not working. The little button goes out but the driver message screen does not warn the driver. This failure and poor awareness is a safety risk. Yes, we are unlikely to be parking super close to someone but we might indeed park near a GAS hot water heater or similar hazard in work trucks. The driver must know if safety features failure during driving. Otherwise they are potentially more hazardous than vehicles without them. Drivers will by design rely on these features and MUST be warned if the vehicle knows they have failed. I don’t love that the vehicle has already had a failure with only 1695 miles but this dangerous software concerns me more.
Mfg Campaign: 11424249
Recall Date: Jul 10, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
Potential Consequences:
Upon returning home after a short drive I pulled into my garage and almost drove through the wall… I purchased parking assistance and it was not provided. The feature apparently failed and turned off at some point without clearly notifying the driver. I don’t know if it provided a silent notice that automatically dismissed but it certainly did not notify me when I really needed it… low speed. The park assist light is indeed off now when the vehicle starts. Clicking the button reports “Park Assist Off” even though it already appears off and is certainly not providing the intended safety feature. Clicking the button again does not turn the light back on but if clicked again it will again report it was disabled. This is strange and confusing for the driver. Using the infotainment screen one can toggle “Park Assist” off and the drivers info screen by the speedometer will finally say “park assist off”. Turning the feature back on in the infotainment screen actually turns the park assist button back on for about 5 seconds then it silently turns off and the driver is NOT warned that the system is not working. The driver is not properly warned of feature failure even though it appears the software knows it is not working. The little button goes out but the driver message screen does not warn the driver. This failure and poor awareness is a safety risk. Yes, we are unlikely to be parking super close to someone but we might indeed park near a GAS hot water heater or similar hazard in work trucks. The driver must know if safety features failure during driving. Otherwise they are potentially more hazardous than vehicles without them. Drivers will by design rely on these features and MUST be warned if the vehicle knows they have failed. I don’t love that the vehicle has already had a failure with only 1695 miles but this dangerous software concerns me more.
Corrective Action:
Upon returning home after a short drive I pulled into my garage and almost drove through the wall… I purchased parking assistance and it was not provided. The feature apparently failed and turned off at some point without clearly notifying the driver. I don’t know if it provided a silent notice that automatically dismissed but it certainly did not notify me when I really needed it… low speed. The park assist light is indeed off now when the vehicle starts. Clicking the button reports “Park Assist Off” even though it already appears off and is certainly not providing the intended safety feature. Clicking the button again does not turn the light back on but if clicked again it will again report it was disabled. This is strange and confusing for the driver. Using the infotainment screen one can toggle “Park Assist” off and the drivers info screen by the speedometer will finally say “park assist off”. Turning the feature back on in the infotainment screen actually turns the park assist button back on for about 5 seconds then it silently turns off and the driver is NOT warned that the system is not working. The driver is not properly warned of feature failure even though it appears the software knows it is not working. The little button goes out but the driver message screen does not warn the driver. This failure and poor awareness is a safety risk. Yes, we are unlikely to be parking super close to someone but we might indeed park near a GAS hot water heater or similar hazard in work trucks. The driver must know if safety features failure during driving. Otherwise they are potentially more hazardous than vehicles without them. Drivers will by design rely on these features and MUST be warned if the vehicle knows they have failed. I don’t love that the vehicle has already had a failure with only 1695 miles but this dangerous software concerns me more.
Additional Notes:
Upon returning home after a short drive I pulled into my garage and almost drove through the wall… I purchased parking assistance and it was not provided. The feature apparently failed and turned off at some point without clearly notifying the driver. I don’t know if it provided a silent notice that automatically dismissed but it certainly did not notify me when I really needed it… low speed. The park assist light is indeed off now when the vehicle starts. Clicking the button reports “Park Assist Off” even though it already appears off and is certainly not providing the intended safety feature. Clicking the button again does not turn the light back on but if clicked again it will again report it was disabled. This is strange and confusing for the driver. Using the infotainment screen one can toggle “Park Assist” off and the drivers info screen by the speedometer will finally say “park assist off”. Turning the feature back on in the infotainment screen actually turns the park assist button back on for about 5 seconds then it silently turns off and the driver is NOT warned that the system is not working. The driver is not properly warned of feature failure even though it appears the software knows it is not working. The little button goes out but the driver message screen does not warn the driver. This failure and poor awareness is a safety risk. Yes, we are unlikely to be parking super close to someone but we might indeed park near a GAS hot water heater or similar hazard in work trucks. The driver must know if safety features failure during driving. Otherwise they are potentially more hazardous than vehicles without them. Drivers will by design rely on these features and MUST be warned if the vehicle knows they have failed. I don’t love that the vehicle has already had a failure with only 1695 miles but this dangerous software concerns me more.
Mfg Campaign: 11424249
Recall Date: Jul 10, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck started wobbling and the engine light, traction control light , and Peking brake light came on . Also It say service ESC. Truck is making a horrible noise underneath.
Corrective Action:
Truck started wobbling and the engine light, traction control light , and Peking brake light came on . Also It say service ESC. Truck is making a horrible noise underneath.
Additional Notes:
Truck started wobbling and the engine light, traction control light , and Peking brake light came on . Also It say service ESC. Truck is making a horrible noise underneath.
Mfg Campaign: 11424152
Recall Date: Jul 9, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car Fire - Started at the rear of the cabin between the cabin rear window and the truck bed The fire engulfed directly around and inside the fuel tank. The car is available for inspection as far as im aware at the tow / salvage yard The safety of myself and any passengers were greatly put at risk. The fire engulfed the inside cabin within seconds, and caused a total loss on the car. The problem has not been identified elsewhere. However the almost exact scenario has occurred in the manufacturers other 2021 model vehicles on the Tahoe and Yukon, with recalls on file for both for incorrect seal around the fuel tank, causing fuel tank fires. The car manufacturer does not want to help at all, they are willing to deal with insurance company and that is it, who will just pay out the value of the car. The police and fire crew local to the incident have ran reports on the fire. No warning lamps occurred before or during the fire. The car was operating as normal until the large explosion. There was no accident, nothing was hit, witnesses described small embers / flames flying up from the truck bed right before the big explosion, indicating there was fuel spitting out and catching on fire.
Corrective Action:
Car Fire - Started at the rear of the cabin between the cabin rear window and the truck bed The fire engulfed directly around and inside the fuel tank. The car is available for inspection as far as im aware at the tow / salvage yard The safety of myself and any passengers were greatly put at risk. The fire engulfed the inside cabin within seconds, and caused a total loss on the car. The problem has not been identified elsewhere. However the almost exact scenario has occurred in the manufacturers other 2021 model vehicles on the Tahoe and Yukon, with recalls on file for both for incorrect seal around the fuel tank, causing fuel tank fires. The car manufacturer does not want to help at all, they are willing to deal with insurance company and that is it, who will just pay out the value of the car. The police and fire crew local to the incident have ran reports on the fire. No warning lamps occurred before or during the fire. The car was operating as normal until the large explosion. There was no accident, nothing was hit, witnesses described small embers / flames flying up from the truck bed right before the big explosion, indicating there was fuel spitting out and catching on fire.
Additional Notes:
Car Fire - Started at the rear of the cabin between the cabin rear window and the truck bed The fire engulfed directly around and inside the fuel tank. The car is available for inspection as far as im aware at the tow / salvage yard The safety of myself and any passengers were greatly put at risk. The fire engulfed the inside cabin within seconds, and caused a total loss on the car. The problem has not been identified elsewhere. However the almost exact scenario has occurred in the manufacturers other 2021 model vehicles on the Tahoe and Yukon, with recalls on file for both for incorrect seal around the fuel tank, causing fuel tank fires. The car manufacturer does not want to help at all, they are willing to deal with insurance company and that is it, who will just pay out the value of the car. The police and fire crew local to the incident have ran reports on the fire. No warning lamps occurred before or during the fire. The car was operating as normal until the large explosion. There was no accident, nothing was hit, witnesses described small embers / flames flying up from the truck bed right before the big explosion, indicating there was fuel spitting out and catching on fire.
Mfg Campaign: 11423759
Recall Date: Jul 7, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car Fire - Started at the rear of the cabin between the cabin rear window and the truck bed The fire engulfed directly around and inside the fuel tank. The car is available for inspection as far as im aware at the tow / salvage yard The safety of myself and any passengers were greatly put at risk. The fire engulfed the inside cabin within seconds, and caused a total loss on the car. The problem has not been identified elsewhere. However the almost exact scenario has occurred in the manufacturers other 2021 model vehicles on the Tahoe and Yukon, with recalls on file for both for incorrect seal around the fuel tank, causing fuel tank fires. The car manufacturer does not want to help at all, they are willing to deal with insurance company and that is it, who will just pay out the value of the car. The police and fire crew local to the incident have ran reports on the fire. No warning lamps occurred before or during the fire. The car was operating as normal until the large explosion. There was no accident, nothing was hit, witnesses described small embers / flames flying up from the truck bed right before the big explosion, indicating there was fuel spitting out and catching on fire.
Corrective Action:
Car Fire - Started at the rear of the cabin between the cabin rear window and the truck bed The fire engulfed directly around and inside the fuel tank. The car is available for inspection as far as im aware at the tow / salvage yard The safety of myself and any passengers were greatly put at risk. The fire engulfed the inside cabin within seconds, and caused a total loss on the car. The problem has not been identified elsewhere. However the almost exact scenario has occurred in the manufacturers other 2021 model vehicles on the Tahoe and Yukon, with recalls on file for both for incorrect seal around the fuel tank, causing fuel tank fires. The car manufacturer does not want to help at all, they are willing to deal with insurance company and that is it, who will just pay out the value of the car. The police and fire crew local to the incident have ran reports on the fire. No warning lamps occurred before or during the fire. The car was operating as normal until the large explosion. There was no accident, nothing was hit, witnesses described small embers / flames flying up from the truck bed right before the big explosion, indicating there was fuel spitting out and catching on fire.
Additional Notes:
Car Fire - Started at the rear of the cabin between the cabin rear window and the truck bed The fire engulfed directly around and inside the fuel tank. The car is available for inspection as far as im aware at the tow / salvage yard The safety of myself and any passengers were greatly put at risk. The fire engulfed the inside cabin within seconds, and caused a total loss on the car. The problem has not been identified elsewhere. However the almost exact scenario has occurred in the manufacturers other 2021 model vehicles on the Tahoe and Yukon, with recalls on file for both for incorrect seal around the fuel tank, causing fuel tank fires. The car manufacturer does not want to help at all, they are willing to deal with insurance company and that is it, who will just pay out the value of the car. The police and fire crew local to the incident have ran reports on the fire. No warning lamps occurred before or during the fire. The car was operating as normal until the large explosion. There was no accident, nothing was hit, witnesses described small embers / flames flying up from the truck bed right before the big explosion, indicating there was fuel spitting out and catching on fire.
Mfg Campaign: 11423759
Recall Date: Jul 7, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle would not accelerate when the accelerator pedal was depressed. The contact also stated that a loud knocking sound was coming from the bottom of the vehicle while reversing. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the timing belt needing to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,500.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle would not accelerate when the accelerator pedal was depressed. The contact also stated that a loud knocking sound was coming from the bottom of the vehicle while reversing. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the timing belt needing to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,500.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle would not accelerate when the accelerator pedal was depressed. The contact also stated that a loud knocking sound was coming from the bottom of the vehicle while reversing. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the timing belt needing to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,500.
Mfg Campaign: 11423822
Recall Date: Jul 7, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I discovered that the key to my 2016 chevy van unlocks the doors to my 2021 chevy silverado. I feel totally unsafe now when I leave anything of value locked in my pick-up. With auto thefts and break-ins at an all time high how can anyone ever feel safe locking valuables up in their vehicle.The Chevy dealership where I bought it first didn't believe me but later checked with Chevy and found out that Gm ran out of key codes so they started to reuse them. People in the business of stealing cars or stealing the contents probably can wander thru shopping malls or parking lots get in and out of cars without the owner aware of it. What are the odds that I would have a key that opens two different vehicles and how many other keys like that are out there?
Corrective Action:
I discovered that the key to my 2016 chevy van unlocks the doors to my 2021 chevy silverado. I feel totally unsafe now when I leave anything of value locked in my pick-up. With auto thefts and break-ins at an all time high how can anyone ever feel safe locking valuables up in their vehicle.The Chevy dealership where I bought it first didn't believe me but later checked with Chevy and found out that Gm ran out of key codes so they started to reuse them. People in the business of stealing cars or stealing the contents probably can wander thru shopping malls or parking lots get in and out of cars without the owner aware of it. What are the odds that I would have a key that opens two different vehicles and how many other keys like that are out there?
Additional Notes:
I discovered that the key to my 2016 chevy van unlocks the doors to my 2021 chevy silverado. I feel totally unsafe now when I leave anything of value locked in my pick-up. With auto thefts and break-ins at an all time high how can anyone ever feel safe locking valuables up in their vehicle.The Chevy dealership where I bought it first didn't believe me but later checked with Chevy and found out that Gm ran out of key codes so they started to reuse them. People in the business of stealing cars or stealing the contents probably can wander thru shopping malls or parking lots get in and out of cars without the owner aware of it. What are the odds that I would have a key that opens two different vehicles and how many other keys like that are out there?
Mfg Campaign: 11423153
Recall Date: Jul 1, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchased new Chevrolet Silverado AT4 last week and with only 72 miles on the odometer a warning light appeared on instrument cluster stating “Service Brake Assist”. Returned to dealer where purchased with 91 miles on odometer 3 days later. Dealer service department confirmed a faulty brake control module and ordered replacement part. New brake control module will arrive in 4 days and will be installed at that time. In the meantime, service manager said vehicle is safe to drive with existing brake control module. This is being submitted because of previous significant vehicle recalls on record for the same issue in 2018-2020. It appears the problem or some iteration of the problem has not been corrected yet in the 2021 models.
Corrective Action:
Purchased new Chevrolet Silverado AT4 last week and with only 72 miles on the odometer a warning light appeared on instrument cluster stating “Service Brake Assist”. Returned to dealer where purchased with 91 miles on odometer 3 days later. Dealer service department confirmed a faulty brake control module and ordered replacement part. New brake control module will arrive in 4 days and will be installed at that time. In the meantime, service manager said vehicle is safe to drive with existing brake control module. This is being submitted because of previous significant vehicle recalls on record for the same issue in 2018-2020. It appears the problem or some iteration of the problem has not been corrected yet in the 2021 models.
Additional Notes:
Purchased new Chevrolet Silverado AT4 last week and with only 72 miles on the odometer a warning light appeared on instrument cluster stating “Service Brake Assist”. Returned to dealer where purchased with 91 miles on odometer 3 days later. Dealer service department confirmed a faulty brake control module and ordered replacement part. New brake control module will arrive in 4 days and will be installed at that time. In the meantime, service manager said vehicle is safe to drive with existing brake control module. This is being submitted because of previous significant vehicle recalls on record for the same issue in 2018-2020. It appears the problem or some iteration of the problem has not been corrected yet in the 2021 models.
Mfg Campaign: 11422598
Recall Date: Jun 28, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
PURCHASED NEW, WITHIN A COUPLE OF DAYS THE srs SUPPLEMENTAL RESTRAINT SYSTEM LIGHT CAME ON THE INFO CENTER IN DASH AND WOULD FLASH ON AND OFF WITH THE AIRBAG LIGHT ON (RED) IT WOULD DO THIS FOR 15-30 SECONDS AND THEN "RESET" AND THEN LIGHTS WOULD GO OFF. WAS INCONSISTENT BUT SCARED MY WIFE, SO I TOOK THE TRUCK BY THE DEALER AND THEY SAID IT WAS NOT A HARD CODE IN THE SYSTEM AND MAY BE A BUG IN THE SYSTEM AND KEEP AN EYE ON IT...WELL A FEW MORE DAYS AFTER IT FINALLY SET A CHECK ENGINE LIGHT HARD CODE AND WAS TAKEN TO THE DEALER THE NEXT DAY. FOUND OUT IF THE LIGHT COMES ON THE AIR BAGS ARE NOT ACTIVATED, NICE ONE GM. SO AFTER 3 DAYS THEY CHANGED THE CLOCK SPRING IN THE STEERING COLUMN AND THEN FIND 3 HARD CODES FOR ENGINE MISFIRES. ALL BEFORE THE 1ST OIL CHANGE...COME ON MAN THIS IS 2021 SO WHILE ITS IN THE 2ND TIME THE GUY HAS TO ORDER THE PART THEY DENT THE DOOR AND SCRATCH THE PAINT AND NOW IT BACK FOR 2 MORE WEEKS FOR PAINT AND BODY AND INFOTAINMENT SYSTEM ISSUES UPDATES POOR QUALITY AND HEADACHES. BUT WIFE STILL FEELS UNSAFE WITH THE AIR BAG FAILURE ISSUES.
Corrective Action:
PURCHASED NEW, WITHIN A COUPLE OF DAYS THE srs SUPPLEMENTAL RESTRAINT SYSTEM LIGHT CAME ON THE INFO CENTER IN DASH AND WOULD FLASH ON AND OFF WITH THE AIRBAG LIGHT ON (RED) IT WOULD DO THIS FOR 15-30 SECONDS AND THEN "RESET" AND THEN LIGHTS WOULD GO OFF. WAS INCONSISTENT BUT SCARED MY WIFE, SO I TOOK THE TRUCK BY THE DEALER AND THEY SAID IT WAS NOT A HARD CODE IN THE SYSTEM AND MAY BE A BUG IN THE SYSTEM AND KEEP AN EYE ON IT...WELL A FEW MORE DAYS AFTER IT FINALLY SET A CHECK ENGINE LIGHT HARD CODE AND WAS TAKEN TO THE DEALER THE NEXT DAY. FOUND OUT IF THE LIGHT COMES ON THE AIR BAGS ARE NOT ACTIVATED, NICE ONE GM. SO AFTER 3 DAYS THEY CHANGED THE CLOCK SPRING IN THE STEERING COLUMN AND THEN FIND 3 HARD CODES FOR ENGINE MISFIRES. ALL BEFORE THE 1ST OIL CHANGE...COME ON MAN THIS IS 2021 SO WHILE ITS IN THE 2ND TIME THE GUY HAS TO ORDER THE PART THEY DENT THE DOOR AND SCRATCH THE PAINT AND NOW IT BACK FOR 2 MORE WEEKS FOR PAINT AND BODY AND INFOTAINMENT SYSTEM ISSUES UPDATES POOR QUALITY AND HEADACHES. BUT WIFE STILL FEELS UNSAFE WITH THE AIR BAG FAILURE ISSUES.
Additional Notes:
PURCHASED NEW, WITHIN A COUPLE OF DAYS THE srs SUPPLEMENTAL RESTRAINT SYSTEM LIGHT CAME ON THE INFO CENTER IN DASH AND WOULD FLASH ON AND OFF WITH THE AIRBAG LIGHT ON (RED) IT WOULD DO THIS FOR 15-30 SECONDS AND THEN "RESET" AND THEN LIGHTS WOULD GO OFF. WAS INCONSISTENT BUT SCARED MY WIFE, SO I TOOK THE TRUCK BY THE DEALER AND THEY SAID IT WAS NOT A HARD CODE IN THE SYSTEM AND MAY BE A BUG IN THE SYSTEM AND KEEP AN EYE ON IT...WELL A FEW MORE DAYS AFTER IT FINALLY SET A CHECK ENGINE LIGHT HARD CODE AND WAS TAKEN TO THE DEALER THE NEXT DAY. FOUND OUT IF THE LIGHT COMES ON THE AIR BAGS ARE NOT ACTIVATED, NICE ONE GM. SO AFTER 3 DAYS THEY CHANGED THE CLOCK SPRING IN THE STEERING COLUMN AND THEN FIND 3 HARD CODES FOR ENGINE MISFIRES. ALL BEFORE THE 1ST OIL CHANGE...COME ON MAN THIS IS 2021 SO WHILE ITS IN THE 2ND TIME THE GUY HAS TO ORDER THE PART THEY DENT THE DOOR AND SCRATCH THE PAINT AND NOW IT BACK FOR 2 MORE WEEKS FOR PAINT AND BODY AND INFOTAINMENT SYSTEM ISSUES UPDATES POOR QUALITY AND HEADACHES. BUT WIFE STILL FEELS UNSAFE WITH THE AIR BAG FAILURE ISSUES.
Mfg Campaign: 11421809
Recall Date: Jun 22, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side front marker light bulb not working after 700mi. Not a big problem but annoying enough for a 2 week old, $49,000 truck.
Corrective Action:
Driver side front marker light bulb not working after 700mi. Not a big problem but annoying enough for a 2 week old, $49,000 truck.
Additional Notes:
Driver side front marker light bulb not working after 700mi. Not a big problem but annoying enough for a 2 week old, $49,000 truck.
Mfg Campaign: 11420790
Recall Date: Jun 14, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Wife was headed to town when the truck started bucking and surging then leaving her stranded along side the road. NO MIL on until 5 mins after the bucking and surging started. called GM and basically said oh we will just fix it. Didn't care since we were able to start it back up and drive it home and then have it towed to the retailer next day. Truck has 6000 miles on the odometer. GM knows they have an issue as Service manager explained tech tips they have on this truck.
Corrective Action:
Wife was headed to town when the truck started bucking and surging then leaving her stranded along side the road. NO MIL on until 5 mins after the bucking and surging started. called GM and basically said oh we will just fix it. Didn't care since we were able to start it back up and drive it home and then have it towed to the retailer next day. Truck has 6000 miles on the odometer. GM knows they have an issue as Service manager explained tech tips they have on this truck.
Additional Notes:
Wife was headed to town when the truck started bucking and surging then leaving her stranded along side the road. NO MIL on until 5 mins after the bucking and surging started. called GM and basically said oh we will just fix it. Didn't care since we were able to start it back up and drive it home and then have it towed to the retailer next day. Truck has 6000 miles on the odometer. GM knows they have an issue as Service manager explained tech tips they have on this truck.
Mfg Campaign: 11420312
Recall Date: Jun 9, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The air bag light and service restraint message came up constantly, it seem like it would self clear, then come right back. Truck had only 250 miles on it when it started, it is still at the dealer waiting for parts. They told me it was because of corrosion (in a brand new truck)
Corrective Action:
The air bag light and service restraint message came up constantly, it seem like it would self clear, then come right back. Truck had only 250 miles on it when it started, it is still at the dealer waiting for parts. They told me it was because of corrosion (in a brand new truck)
Additional Notes:
The air bag light and service restraint message came up constantly, it seem like it would self clear, then come right back. Truck had only 250 miles on it when it started, it is still at the dealer waiting for parts. They told me it was because of corrosion (in a brand new truck)
Mfg Campaign: 11420118
Recall Date: Jun 8, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission slipped then went limp at 35-40 mph. Truck would not accelerate at all. Had towed back to dealership.
Corrective Action:
Transmission slipped then went limp at 35-40 mph. Truck would not accelerate at all. Had towed back to dealership.
Additional Notes:
Transmission slipped then went limp at 35-40 mph. Truck would not accelerate at all. Had towed back to dealership.
Mfg Campaign: 11419716
Recall Date: Jun 4, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine started to backfire/pop through the intake while driving. I had it towed to the dealership as it wasn't drive-able. They told me it was major engine failure, broken valve spring or bad lifter but won't be sure until the engine is torn down. I was driving on the interstate and the engine immediately started popping which slowed me down drastically. This was on an interstate road where there is a lot of traffic and it is higher speeds than regular roads. I was afraid of being hit from behind before I could pull of the road. The dealership confirmed it has major failure but have not inspected it yet. There was no symptoms/warnings or warning lights.
Corrective Action:
Engine started to backfire/pop through the intake while driving. I had it towed to the dealership as it wasn't drive-able. They told me it was major engine failure, broken valve spring or bad lifter but won't be sure until the engine is torn down. I was driving on the interstate and the engine immediately started popping which slowed me down drastically. This was on an interstate road where there is a lot of traffic and it is higher speeds than regular roads. I was afraid of being hit from behind before I could pull of the road. The dealership confirmed it has major failure but have not inspected it yet. There was no symptoms/warnings or warning lights.
Additional Notes:
Engine started to backfire/pop through the intake while driving. I had it towed to the dealership as it wasn't drive-able. They told me it was major engine failure, broken valve spring or bad lifter but won't be sure until the engine is torn down. I was driving on the interstate and the engine immediately started popping which slowed me down drastically. This was on an interstate road where there is a lot of traffic and it is higher speeds than regular roads. I was afraid of being hit from behind before I could pull of the road. The dealership confirmed it has major failure but have not inspected it yet. There was no symptoms/warnings or warning lights.
Mfg Campaign: 11418752
Recall Date: May 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving down the interstate about 450 miles into my trip, my engine started missing and knocking. I pulled off on the next exit, about 2 miles, to call for a tow. The repair from the dealership states: "CS: CUSTOMER STATES STARTED KNOCKING AND WOULD NOT ACCELERATE. Caused by verified customer complaint- heard loud ticking/knocking noise coming from the left bank- removed [left bank] valve cover and cranked engine and found the cylinder #3 intake rocker arm wasn't moving. Upon disassembly found the #3 exhaust push rod bend." The invoice shows the replaced the following: Installed 12680871 :SL-N-Lifter (00459-BPCKT) Qty: 8 Installed 12622325 :SL-N-GASKET (00289-CT) Qty: 1 Installed 12657093 :SL-N-GASKET (03270-CKT) Qty: 1 Installed 11611976 :SL-N-BOLT (00293-CKT) Qty: 1 Installed 11546959 :SL-N-BOLT (00293-CKT) Qty: 9 Installed 12664915 :SL-N-GUIDE (00439-CT) Qty: 2 Installed 12619787 :SL-N-GASKET (00423-CKT) Qty: 1 Installed 12619828 :SL-N-ROD (00426-CKT) Qty: 1 Installed 12346290 :N-COOLANT (08800-BOPCKT) Qty: 1 Installed 19419227 :SL-N-FILTER (01836-BOPCKT) Qty: 1 Installed 19352900 :N-OIL (08800-BOPCKT) Qty: 8 Installed 12679462 :SL-N-PIPE (03163-CT) Qty: 1 Installed 12677002 :SL-N-PIPE (03163-CT) Qty: 1 removed air intake- fuel lines- valve cover- exhaust manifold- cylinder head- lifter guides and lifters- replaced bank one lifters and carriers, and #3 exhaust push rod, reassembled in reverse order and test drove 30 miles. vehicle is operating as designed" Mileage in: 8008 Mileage out: 8035 The dealership had someone drive my truck back to me from Brewton, AL to Clinton, TN on 05/20/2021). I drove my truck to see how it felt. I immediately smelled antifreeze, but the temperature gauge read 210 which is normal. Upon accelerating up hill, I thought I felt a miss in the engine. When I arrived at the Clinton, TN dealership, the technician plugged in the code reader and it showed a misfire in the engine. I left the truck with them and they gave me a loaner.
Corrective Action:
While driving down the interstate about 450 miles into my trip, my engine started missing and knocking. I pulled off on the next exit, about 2 miles, to call for a tow. The repair from the dealership states: "CS: CUSTOMER STATES STARTED KNOCKING AND WOULD NOT ACCELERATE. Caused by verified customer complaint- heard loud ticking/knocking noise coming from the left bank- removed [left bank] valve cover and cranked engine and found the cylinder #3 intake rocker arm wasn't moving. Upon disassembly found the #3 exhaust push rod bend." The invoice shows the replaced the following: Installed 12680871 :SL-N-Lifter (00459-BPCKT) Qty: 8 Installed 12622325 :SL-N-GASKET (00289-CT) Qty: 1 Installed 12657093 :SL-N-GASKET (03270-CKT) Qty: 1 Installed 11611976 :SL-N-BOLT (00293-CKT) Qty: 1 Installed 11546959 :SL-N-BOLT (00293-CKT) Qty: 9 Installed 12664915 :SL-N-GUIDE (00439-CT) Qty: 2 Installed 12619787 :SL-N-GASKET (00423-CKT) Qty: 1 Installed 12619828 :SL-N-ROD (00426-CKT) Qty: 1 Installed 12346290 :N-COOLANT (08800-BOPCKT) Qty: 1 Installed 19419227 :SL-N-FILTER (01836-BOPCKT) Qty: 1 Installed 19352900 :N-OIL (08800-BOPCKT) Qty: 8 Installed 12679462 :SL-N-PIPE (03163-CT) Qty: 1 Installed 12677002 :SL-N-PIPE (03163-CT) Qty: 1 removed air intake- fuel lines- valve cover- exhaust manifold- cylinder head- lifter guides and lifters- replaced bank one lifters and carriers, and #3 exhaust push rod, reassembled in reverse order and test drove 30 miles. vehicle is operating as designed" Mileage in: 8008 Mileage out: 8035 The dealership had someone drive my truck back to me from Brewton, AL to Clinton, TN on 05/20/2021). I drove my truck to see how it felt. I immediately smelled antifreeze, but the temperature gauge read 210 which is normal. Upon accelerating up hill, I thought I felt a miss in the engine. When I arrived at the Clinton, TN dealership, the technician plugged in the code reader and it showed a misfire in the engine. I left the truck with them and they gave me a loaner.
Additional Notes:
While driving down the interstate about 450 miles into my trip, my engine started missing and knocking. I pulled off on the next exit, about 2 miles, to call for a tow. The repair from the dealership states: "CS: CUSTOMER STATES STARTED KNOCKING AND WOULD NOT ACCELERATE. Caused by verified customer complaint- heard loud ticking/knocking noise coming from the left bank- removed [left bank] valve cover and cranked engine and found the cylinder #3 intake rocker arm wasn't moving. Upon disassembly found the #3 exhaust push rod bend." The invoice shows the replaced the following: Installed 12680871 :SL-N-Lifter (00459-BPCKT) Qty: 8 Installed 12622325 :SL-N-GASKET (00289-CT) Qty: 1 Installed 12657093 :SL-N-GASKET (03270-CKT) Qty: 1 Installed 11611976 :SL-N-BOLT (00293-CKT) Qty: 1 Installed 11546959 :SL-N-BOLT (00293-CKT) Qty: 9 Installed 12664915 :SL-N-GUIDE (00439-CT) Qty: 2 Installed 12619787 :SL-N-GASKET (00423-CKT) Qty: 1 Installed 12619828 :SL-N-ROD (00426-CKT) Qty: 1 Installed 12346290 :N-COOLANT (08800-BOPCKT) Qty: 1 Installed 19419227 :SL-N-FILTER (01836-BOPCKT) Qty: 1 Installed 19352900 :N-OIL (08800-BOPCKT) Qty: 8 Installed 12679462 :SL-N-PIPE (03163-CT) Qty: 1 Installed 12677002 :SL-N-PIPE (03163-CT) Qty: 1 removed air intake- fuel lines- valve cover- exhaust manifold- cylinder head- lifter guides and lifters- replaced bank one lifters and carriers, and #3 exhaust push rod, reassembled in reverse order and test drove 30 miles. vehicle is operating as designed" Mileage in: 8008 Mileage out: 8035 The dealership had someone drive my truck back to me from Brewton, AL to Clinton, TN on 05/20/2021). I drove my truck to see how it felt. I immediately smelled antifreeze, but the temperature gauge read 210 which is normal. Upon accelerating up hill, I thought I felt a miss in the engine. When I arrived at the Clinton, TN dealership, the technician plugged in the code reader and it showed a misfire in the engine. I left the truck with them and they gave me a loaner.
Mfg Campaign: 11418138
Recall Date: May 22, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Corrective Action:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Additional Notes:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Mfg Campaign: 11415357
Recall Date: May 6, 2021
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Valencia, CA • 36 yrs
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