Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Corrective Action:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Additional Notes:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Mfg Campaign: 11415357
Recall Date: May 6, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Corrective Action:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Additional Notes:
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Mfg Campaign: 11415357
Recall Date: May 6, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING OFF FROM BEING STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A COIL PACK WAS REPLACED.
Corrective Action:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING OFF FROM BEING STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A COIL PACK WAS REPLACED.
Additional Notes:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING OFF FROM BEING STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A COIL PACK WAS REPLACED.
Mfg Campaign: 11415045
Recall Date: May 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING OFF FROM BEING STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A COIL PACK WAS REPLACED.
Corrective Action:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING OFF FROM BEING STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A COIL PACK WAS REPLACED.
Additional Notes:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING OFF FROM BEING STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A COIL PACK WAS REPLACED.
Mfg Campaign: 11415045
Recall Date: May 3, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Corrective Action:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Additional Notes:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Mfg Campaign: 11414715
Recall Date: May 1, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Corrective Action:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Additional Notes:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Mfg Campaign: 11414715
Recall Date: May 1, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Corrective Action:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Additional Notes:
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Mfg Campaign: 11414715
Recall Date: May 1, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I LOST CONTROL OF THE VEHICLE WHEN THE ROAD BECAME BUMPY. THE VEHICLE WAS BOUNCING UP AND DOWN PITCHING FROM SIDE TO SIDE. I WAS DRIVING THE POSTED SPEED LIMIT. THIS HAPPENED ON THE DAY I BOUGHT THE VEHICLE AND I WAS ON MY WAY HOME FROM THE DEALERSHIP. AT FIRST I THOUGHT THE VEHICLE WAS ACTING LIKE THAT BECAUSE IT WAS NEW. NOPE. IT'S REAL. THE TRUCK BOUNCES AND PITCHES HARD EVERY TIME I HIT A BUMP IN THE ROAD. I EVEN DROVE BACK TO THE LOCATION WHERE IT HAPPENED ON THE FIRST DAY THAT I BOUGHT IT AND SURE ENOUGH THE VEHICLE ACTED THE SAME WAY. THE ENTIRE TRUCK SHAKES AND BOUNCES VIOLANTLY WHEN I GO OVER BUMPS. I'M TALKING ABOUT EVERY THING. THE SECOND THING IS THAT WHEN THE VEHICLE WARMS UP IT STARTS HUMMING LIKE AN ELECTRICAL TYPE OF HUM OR NOISE. THE HUMMING IS COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND I CAN HEAR EVEN WHEN I'M STANDING OUTSIDE OF THE VEHICLE ON THE PASSENGER SIDE. THE TRANSMISSION SLIPS WHEN I SLOW DOWN AND SPEED UP AGAIN. THE VEHICLE THAT I AM DRIVING IS DANGERIOUS AND SHOULDN'T BE ON THE ROAD. CITY STREET OR HIGHWAY DOESN'T MATTER IN MY CASE. THE TRUCK WILL VIOLENTLY SHAKE AT THE POSTED SPEED LIMIT.
Corrective Action:
I LOST CONTROL OF THE VEHICLE WHEN THE ROAD BECAME BUMPY. THE VEHICLE WAS BOUNCING UP AND DOWN PITCHING FROM SIDE TO SIDE. I WAS DRIVING THE POSTED SPEED LIMIT. THIS HAPPENED ON THE DAY I BOUGHT THE VEHICLE AND I WAS ON MY WAY HOME FROM THE DEALERSHIP. AT FIRST I THOUGHT THE VEHICLE WAS ACTING LIKE THAT BECAUSE IT WAS NEW. NOPE. IT'S REAL. THE TRUCK BOUNCES AND PITCHES HARD EVERY TIME I HIT A BUMP IN THE ROAD. I EVEN DROVE BACK TO THE LOCATION WHERE IT HAPPENED ON THE FIRST DAY THAT I BOUGHT IT AND SURE ENOUGH THE VEHICLE ACTED THE SAME WAY. THE ENTIRE TRUCK SHAKES AND BOUNCES VIOLANTLY WHEN I GO OVER BUMPS. I'M TALKING ABOUT EVERY THING. THE SECOND THING IS THAT WHEN THE VEHICLE WARMS UP IT STARTS HUMMING LIKE AN ELECTRICAL TYPE OF HUM OR NOISE. THE HUMMING IS COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND I CAN HEAR EVEN WHEN I'M STANDING OUTSIDE OF THE VEHICLE ON THE PASSENGER SIDE. THE TRANSMISSION SLIPS WHEN I SLOW DOWN AND SPEED UP AGAIN. THE VEHICLE THAT I AM DRIVING IS DANGERIOUS AND SHOULDN'T BE ON THE ROAD. CITY STREET OR HIGHWAY DOESN'T MATTER IN MY CASE. THE TRUCK WILL VIOLENTLY SHAKE AT THE POSTED SPEED LIMIT.
Additional Notes:
I LOST CONTROL OF THE VEHICLE WHEN THE ROAD BECAME BUMPY. THE VEHICLE WAS BOUNCING UP AND DOWN PITCHING FROM SIDE TO SIDE. I WAS DRIVING THE POSTED SPEED LIMIT. THIS HAPPENED ON THE DAY I BOUGHT THE VEHICLE AND I WAS ON MY WAY HOME FROM THE DEALERSHIP. AT FIRST I THOUGHT THE VEHICLE WAS ACTING LIKE THAT BECAUSE IT WAS NEW. NOPE. IT'S REAL. THE TRUCK BOUNCES AND PITCHES HARD EVERY TIME I HIT A BUMP IN THE ROAD. I EVEN DROVE BACK TO THE LOCATION WHERE IT HAPPENED ON THE FIRST DAY THAT I BOUGHT IT AND SURE ENOUGH THE VEHICLE ACTED THE SAME WAY. THE ENTIRE TRUCK SHAKES AND BOUNCES VIOLANTLY WHEN I GO OVER BUMPS. I'M TALKING ABOUT EVERY THING. THE SECOND THING IS THAT WHEN THE VEHICLE WARMS UP IT STARTS HUMMING LIKE AN ELECTRICAL TYPE OF HUM OR NOISE. THE HUMMING IS COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND I CAN HEAR EVEN WHEN I'M STANDING OUTSIDE OF THE VEHICLE ON THE PASSENGER SIDE. THE TRANSMISSION SLIPS WHEN I SLOW DOWN AND SPEED UP AGAIN. THE VEHICLE THAT I AM DRIVING IS DANGERIOUS AND SHOULDN'T BE ON THE ROAD. CITY STREET OR HIGHWAY DOESN'T MATTER IN MY CASE. THE TRUCK WILL VIOLENTLY SHAKE AT THE POSTED SPEED LIMIT.
Mfg Campaign: 11413270
Recall Date: Apr 21, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I LOST CONTROL OF THE VEHICLE WHEN THE ROAD BECAME BUMPY. THE VEHICLE WAS BOUNCING UP AND DOWN PITCHING FROM SIDE TO SIDE. I WAS DRIVING THE POSTED SPEED LIMIT. THIS HAPPENED ON THE DAY I BOUGHT THE VEHICLE AND I WAS ON MY WAY HOME FROM THE DEALERSHIP. AT FIRST I THOUGHT THE VEHICLE WAS ACTING LIKE THAT BECAUSE IT WAS NEW. NOPE. IT'S REAL. THE TRUCK BOUNCES AND PITCHES HARD EVERY TIME I HIT A BUMP IN THE ROAD. I EVEN DROVE BACK TO THE LOCATION WHERE IT HAPPENED ON THE FIRST DAY THAT I BOUGHT IT AND SURE ENOUGH THE VEHICLE ACTED THE SAME WAY. THE ENTIRE TRUCK SHAKES AND BOUNCES VIOLANTLY WHEN I GO OVER BUMPS. I'M TALKING ABOUT EVERY THING. THE SECOND THING IS THAT WHEN THE VEHICLE WARMS UP IT STARTS HUMMING LIKE AN ELECTRICAL TYPE OF HUM OR NOISE. THE HUMMING IS COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND I CAN HEAR EVEN WHEN I'M STANDING OUTSIDE OF THE VEHICLE ON THE PASSENGER SIDE. THE TRANSMISSION SLIPS WHEN I SLOW DOWN AND SPEED UP AGAIN. THE VEHICLE THAT I AM DRIVING IS DANGERIOUS AND SHOULDN'T BE ON THE ROAD. CITY STREET OR HIGHWAY DOESN'T MATTER IN MY CASE. THE TRUCK WILL VIOLENTLY SHAKE AT THE POSTED SPEED LIMIT.
Corrective Action:
I LOST CONTROL OF THE VEHICLE WHEN THE ROAD BECAME BUMPY. THE VEHICLE WAS BOUNCING UP AND DOWN PITCHING FROM SIDE TO SIDE. I WAS DRIVING THE POSTED SPEED LIMIT. THIS HAPPENED ON THE DAY I BOUGHT THE VEHICLE AND I WAS ON MY WAY HOME FROM THE DEALERSHIP. AT FIRST I THOUGHT THE VEHICLE WAS ACTING LIKE THAT BECAUSE IT WAS NEW. NOPE. IT'S REAL. THE TRUCK BOUNCES AND PITCHES HARD EVERY TIME I HIT A BUMP IN THE ROAD. I EVEN DROVE BACK TO THE LOCATION WHERE IT HAPPENED ON THE FIRST DAY THAT I BOUGHT IT AND SURE ENOUGH THE VEHICLE ACTED THE SAME WAY. THE ENTIRE TRUCK SHAKES AND BOUNCES VIOLANTLY WHEN I GO OVER BUMPS. I'M TALKING ABOUT EVERY THING. THE SECOND THING IS THAT WHEN THE VEHICLE WARMS UP IT STARTS HUMMING LIKE AN ELECTRICAL TYPE OF HUM OR NOISE. THE HUMMING IS COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND I CAN HEAR EVEN WHEN I'M STANDING OUTSIDE OF THE VEHICLE ON THE PASSENGER SIDE. THE TRANSMISSION SLIPS WHEN I SLOW DOWN AND SPEED UP AGAIN. THE VEHICLE THAT I AM DRIVING IS DANGERIOUS AND SHOULDN'T BE ON THE ROAD. CITY STREET OR HIGHWAY DOESN'T MATTER IN MY CASE. THE TRUCK WILL VIOLENTLY SHAKE AT THE POSTED SPEED LIMIT.
Additional Notes:
I LOST CONTROL OF THE VEHICLE WHEN THE ROAD BECAME BUMPY. THE VEHICLE WAS BOUNCING UP AND DOWN PITCHING FROM SIDE TO SIDE. I WAS DRIVING THE POSTED SPEED LIMIT. THIS HAPPENED ON THE DAY I BOUGHT THE VEHICLE AND I WAS ON MY WAY HOME FROM THE DEALERSHIP. AT FIRST I THOUGHT THE VEHICLE WAS ACTING LIKE THAT BECAUSE IT WAS NEW. NOPE. IT'S REAL. THE TRUCK BOUNCES AND PITCHES HARD EVERY TIME I HIT A BUMP IN THE ROAD. I EVEN DROVE BACK TO THE LOCATION WHERE IT HAPPENED ON THE FIRST DAY THAT I BOUGHT IT AND SURE ENOUGH THE VEHICLE ACTED THE SAME WAY. THE ENTIRE TRUCK SHAKES AND BOUNCES VIOLANTLY WHEN I GO OVER BUMPS. I'M TALKING ABOUT EVERY THING. THE SECOND THING IS THAT WHEN THE VEHICLE WARMS UP IT STARTS HUMMING LIKE AN ELECTRICAL TYPE OF HUM OR NOISE. THE HUMMING IS COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND I CAN HEAR EVEN WHEN I'M STANDING OUTSIDE OF THE VEHICLE ON THE PASSENGER SIDE. THE TRANSMISSION SLIPS WHEN I SLOW DOWN AND SPEED UP AGAIN. THE VEHICLE THAT I AM DRIVING IS DANGERIOUS AND SHOULDN'T BE ON THE ROAD. CITY STREET OR HIGHWAY DOESN'T MATTER IN MY CASE. THE TRUCK WILL VIOLENTLY SHAKE AT THE POSTED SPEED LIMIT.
Mfg Campaign: 11413270
Recall Date: Apr 21, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
PARKED TRUCK IN MY GARAGE OVERNIGHT. CAME OUT THIS AFTERNOON TO START UP AND GOT THE WARNING MESSAGE 'POWER STEERING ESC' SHUT IT DOWN, RESTARTED THE TRUCK FIVE TIMES SAME MESSAGE. SILVERADO 1500 HAS APPROXIMATELY 3497 MILES ON IT. RST MODEL.
Corrective Action:
PARKED TRUCK IN MY GARAGE OVERNIGHT. CAME OUT THIS AFTERNOON TO START UP AND GOT THE WARNING MESSAGE 'POWER STEERING ESC' SHUT IT DOWN, RESTARTED THE TRUCK FIVE TIMES SAME MESSAGE. SILVERADO 1500 HAS APPROXIMATELY 3497 MILES ON IT. RST MODEL.
Additional Notes:
PARKED TRUCK IN MY GARAGE OVERNIGHT. CAME OUT THIS AFTERNOON TO START UP AND GOT THE WARNING MESSAGE 'POWER STEERING ESC' SHUT IT DOWN, RESTARTED THE TRUCK FIVE TIMES SAME MESSAGE. SILVERADO 1500 HAS APPROXIMATELY 3497 MILES ON IT. RST MODEL.
Mfg Campaign: 11406248
Recall Date: Apr 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Corrective Action:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Additional Notes:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Mfg Campaign: 11403831
Recall Date: Mar 19, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Corrective Action:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Additional Notes:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Mfg Campaign: 11403831
Recall Date: Mar 19, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Corrective Action:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Additional Notes:
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Mfg Campaign: 11403831
Recall Date: Mar 19, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
----WARNING LIGHT FLASHING AT 103 MILES ON VEHICLE ,, DEALER RESET ----450 MILES ON VEHICLE STALLING ,,WARNING LIGHTS ECM - ENGINE SYSTEMP2635 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE FUEL MANAGEMENT SYSTEM USED TO MAINTAIN, CONTROL AND MONITOR FUEL CONSUMPTION. IF THE CHECK ENGINE LIGHT IS FLASHING, A MISFIRE CONDITION HAS BEEN DETECTED. A MISFIRE INCREASES VEHICLE EMISSIONS AND COULD DAMAGE THE EMISSION CONTROL SYSTEM ON THE VEHICLE. PLEASE REDUCE VEHICLE SPEED, AVOID HARD ACCELERATIONS, AVOID STEEP UPHILL GRADES, AND REDUCE ANY CARGO LOADS SUCH AS A TRAILER. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THE CHECK ENGINE LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, AND THE ENGINE MIGHT NOT RUN AS SMOOTHLY. THIS COULD LEAD TO FUTURE REPAIRS. VEHICLE WAS TOWED TO MALTBIE CHEVY AND HAS BEEN THERE SINCE FEB 24TH
Corrective Action:
----WARNING LIGHT FLASHING AT 103 MILES ON VEHICLE ,, DEALER RESET ----450 MILES ON VEHICLE STALLING ,,WARNING LIGHTS ECM - ENGINE SYSTEMP2635 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE FUEL MANAGEMENT SYSTEM USED TO MAINTAIN, CONTROL AND MONITOR FUEL CONSUMPTION. IF THE CHECK ENGINE LIGHT IS FLASHING, A MISFIRE CONDITION HAS BEEN DETECTED. A MISFIRE INCREASES VEHICLE EMISSIONS AND COULD DAMAGE THE EMISSION CONTROL SYSTEM ON THE VEHICLE. PLEASE REDUCE VEHICLE SPEED, AVOID HARD ACCELERATIONS, AVOID STEEP UPHILL GRADES, AND REDUCE ANY CARGO LOADS SUCH AS A TRAILER. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THE CHECK ENGINE LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, AND THE ENGINE MIGHT NOT RUN AS SMOOTHLY. THIS COULD LEAD TO FUTURE REPAIRS. VEHICLE WAS TOWED TO MALTBIE CHEVY AND HAS BEEN THERE SINCE FEB 24TH
Additional Notes:
----WARNING LIGHT FLASHING AT 103 MILES ON VEHICLE ,, DEALER RESET ----450 MILES ON VEHICLE STALLING ,,WARNING LIGHTS ECM - ENGINE SYSTEMP2635 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE FUEL MANAGEMENT SYSTEM USED TO MAINTAIN, CONTROL AND MONITOR FUEL CONSUMPTION. IF THE CHECK ENGINE LIGHT IS FLASHING, A MISFIRE CONDITION HAS BEEN DETECTED. A MISFIRE INCREASES VEHICLE EMISSIONS AND COULD DAMAGE THE EMISSION CONTROL SYSTEM ON THE VEHICLE. PLEASE REDUCE VEHICLE SPEED, AVOID HARD ACCELERATIONS, AVOID STEEP UPHILL GRADES, AND REDUCE ANY CARGO LOADS SUCH AS A TRAILER. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THE CHECK ENGINE LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, AND THE ENGINE MIGHT NOT RUN AS SMOOTHLY. THIS COULD LEAD TO FUTURE REPAIRS. VEHICLE WAS TOWED TO MALTBIE CHEVY AND HAS BEEN THERE SINCE FEB 24TH
Mfg Campaign: 11403003
Recall Date: Mar 15, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
----WARNING LIGHT FLASHING AT 103 MILES ON VEHICLE ,, DEALER RESET ----450 MILES ON VEHICLE STALLING ,,WARNING LIGHTS ECM - ENGINE SYSTEMP2635 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE FUEL MANAGEMENT SYSTEM USED TO MAINTAIN, CONTROL AND MONITOR FUEL CONSUMPTION. IF THE CHECK ENGINE LIGHT IS FLASHING, A MISFIRE CONDITION HAS BEEN DETECTED. A MISFIRE INCREASES VEHICLE EMISSIONS AND COULD DAMAGE THE EMISSION CONTROL SYSTEM ON THE VEHICLE. PLEASE REDUCE VEHICLE SPEED, AVOID HARD ACCELERATIONS, AVOID STEEP UPHILL GRADES, AND REDUCE ANY CARGO LOADS SUCH AS A TRAILER. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THE CHECK ENGINE LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, AND THE ENGINE MIGHT NOT RUN AS SMOOTHLY. THIS COULD LEAD TO FUTURE REPAIRS. VEHICLE WAS TOWED TO MALTBIE CHEVY AND HAS BEEN THERE SINCE FEB 24TH
Corrective Action:
----WARNING LIGHT FLASHING AT 103 MILES ON VEHICLE ,, DEALER RESET ----450 MILES ON VEHICLE STALLING ,,WARNING LIGHTS ECM - ENGINE SYSTEMP2635 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE FUEL MANAGEMENT SYSTEM USED TO MAINTAIN, CONTROL AND MONITOR FUEL CONSUMPTION. IF THE CHECK ENGINE LIGHT IS FLASHING, A MISFIRE CONDITION HAS BEEN DETECTED. A MISFIRE INCREASES VEHICLE EMISSIONS AND COULD DAMAGE THE EMISSION CONTROL SYSTEM ON THE VEHICLE. PLEASE REDUCE VEHICLE SPEED, AVOID HARD ACCELERATIONS, AVOID STEEP UPHILL GRADES, AND REDUCE ANY CARGO LOADS SUCH AS A TRAILER. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THE CHECK ENGINE LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, AND THE ENGINE MIGHT NOT RUN AS SMOOTHLY. THIS COULD LEAD TO FUTURE REPAIRS. VEHICLE WAS TOWED TO MALTBIE CHEVY AND HAS BEEN THERE SINCE FEB 24TH
Additional Notes:
----WARNING LIGHT FLASHING AT 103 MILES ON VEHICLE ,, DEALER RESET ----450 MILES ON VEHICLE STALLING ,,WARNING LIGHTS ECM - ENGINE SYSTEMP2635 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE FUEL MANAGEMENT SYSTEM USED TO MAINTAIN, CONTROL AND MONITOR FUEL CONSUMPTION. IF THE CHECK ENGINE LIGHT IS FLASHING, A MISFIRE CONDITION HAS BEEN DETECTED. A MISFIRE INCREASES VEHICLE EMISSIONS AND COULD DAMAGE THE EMISSION CONTROL SYSTEM ON THE VEHICLE. PLEASE REDUCE VEHICLE SPEED, AVOID HARD ACCELERATIONS, AVOID STEEP UPHILL GRADES, AND REDUCE ANY CARGO LOADS SUCH AS A TRAILER. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THE CHECK ENGINE LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, AND THE ENGINE MIGHT NOT RUN AS SMOOTHLY. THIS COULD LEAD TO FUTURE REPAIRS. VEHICLE WAS TOWED TO MALTBIE CHEVY AND HAS BEEN THERE SINCE FEB 24TH
Mfg Campaign: 11403003
Recall Date: Mar 15, 2021
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE IN THE VEHICLE THE CONTACT HAD DROPPED HIS BANK CARD IN BETWEEN THEIR SEAT AND CENTER CONSOLE. WHEN THEY REACH FOR THE CARD THEY FELT A SHARP OBJECT IN BETWEEN THE SEAT AND THE CENTER CONSOLE WHICH CAUSED THE CONTACT TO CUT THEIR RIGHT HAND WHICH CAUSED THE CONTACT TO RECEIVE 7 STICHES. MEDICAL ATTENTION WAS NEEDED TO FOR THE INJURY. THE CONTACT TOOK VEHICLE TO A LOCAL DEALER KELLER MOTORS ( 700 CADILLAC LN, HANFORD, CALIFORNIA 93230) WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 934.
Corrective Action:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE IN THE VEHICLE THE CONTACT HAD DROPPED HIS BANK CARD IN BETWEEN THEIR SEAT AND CENTER CONSOLE. WHEN THEY REACH FOR THE CARD THEY FELT A SHARP OBJECT IN BETWEEN THE SEAT AND THE CENTER CONSOLE WHICH CAUSED THE CONTACT TO CUT THEIR RIGHT HAND WHICH CAUSED THE CONTACT TO RECEIVE 7 STICHES. MEDICAL ATTENTION WAS NEEDED TO FOR THE INJURY. THE CONTACT TOOK VEHICLE TO A LOCAL DEALER KELLER MOTORS ( 700 CADILLAC LN, HANFORD, CALIFORNIA 93230) WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 934.
Additional Notes:
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE IN THE VEHICLE THE CONTACT HAD DROPPED HIS BANK CARD IN BETWEEN THEIR SEAT AND CENTER CONSOLE. WHEN THEY REACH FOR THE CARD THEY FELT A SHARP OBJECT IN BETWEEN THE SEAT AND THE CENTER CONSOLE WHICH CAUSED THE CONTACT TO CUT THEIR RIGHT HAND WHICH CAUSED THE CONTACT TO RECEIVE 7 STICHES. MEDICAL ATTENTION WAS NEEDED TO FOR THE INJURY. THE CONTACT TOOK VEHICLE TO A LOCAL DEALER KELLER MOTORS ( 700 CADILLAC LN, HANFORD, CALIFORNIA 93230) WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 934.
Mfg Campaign: 11399837
Recall Date: Mar 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Corrective Action:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Additional Notes:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Mfg Campaign: 11397267
Recall Date: Feb 22, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Corrective Action:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Additional Notes:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Mfg Campaign: 11397267
Recall Date: Feb 22, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Corrective Action:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Additional Notes:
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Mfg Campaign: 11397267
Recall Date: Feb 22, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I JUST BOUGHT MY NEW SILVERADO YESTERDAY, AND WHEN I DROVE IT FOR THE FIRST TIME AT NIGHT I REALIZED THAT THE INFOTAINMENT DISPLAY STAYS EXTREMELY BRIGHT EVEN WHEN THE INSTRUMENT CLUSTER IS DIM. THIS IS DANGEROUSLY DISTRACTING WHILE DRIVING AT NIGHT. THE MODEL I HAVE DOES NOT GIVEE AN OPTION TO ADJUST THE INFOTAINMENT SCREEN SEPARATELY.
Corrective Action:
I JUST BOUGHT MY NEW SILVERADO YESTERDAY, AND WHEN I DROVE IT FOR THE FIRST TIME AT NIGHT I REALIZED THAT THE INFOTAINMENT DISPLAY STAYS EXTREMELY BRIGHT EVEN WHEN THE INSTRUMENT CLUSTER IS DIM. THIS IS DANGEROUSLY DISTRACTING WHILE DRIVING AT NIGHT. THE MODEL I HAVE DOES NOT GIVEE AN OPTION TO ADJUST THE INFOTAINMENT SCREEN SEPARATELY.
Additional Notes:
I JUST BOUGHT MY NEW SILVERADO YESTERDAY, AND WHEN I DROVE IT FOR THE FIRST TIME AT NIGHT I REALIZED THAT THE INFOTAINMENT DISPLAY STAYS EXTREMELY BRIGHT EVEN WHEN THE INSTRUMENT CLUSTER IS DIM. THIS IS DANGEROUSLY DISTRACTING WHILE DRIVING AT NIGHT. THE MODEL I HAVE DOES NOT GIVEE AN OPTION TO ADJUST THE INFOTAINMENT SCREEN SEPARATELY.
Mfg Campaign: 11397162
Recall Date: Feb 21, 2021
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