Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Silverado 1500 vehicles. The sensing diagnostic module (SDM) was left in manufacturing mode and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222387870
Recall Date: Nov 23, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
471 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My engine had to be fully replaced @ 28k miles due a crankshaft bearing failing and sending metal shards through my engine. Stranded me on the side of the highway for three hours. Was able to get to the shoulder before it seized up.Also my entire wiring harness and ECU had to be replaced shortly after the engine.
Corrective Action:
My engine had to be fully replaced @ 28k miles due a crankshaft bearing failing and sending metal shards through my engine. Stranded me on the side of the highway for three hours. Was able to get to the shoulder before it seized up.Also my entire wiring harness and ECU had to be replaced shortly after the engine.
Additional Notes:
My engine had to be fully replaced @ 28k miles due a crankshaft bearing failing and sending metal shards through my engine. Stranded me on the side of the highway for three hours. Was able to get to the shoulder before it seized up.Also my entire wiring harness and ECU had to be replaced shortly after the engine.
Mfg Campaign: 11637027
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My engine had to be fully replaced @ 28k miles due a crankshaft bearing failing and sending metal shards through my engine. Stranded me on the side of the highway for three hours. Was able to get to the shoulder before it seized up.Also my entire wiring harness and ECU had to be replaced shortly after the engine.
Corrective Action:
My engine had to be fully replaced @ 28k miles due a crankshaft bearing failing and sending metal shards through my engine. Stranded me on the side of the highway for three hours. Was able to get to the shoulder before it seized up.Also my entire wiring harness and ECU had to be replaced shortly after the engine.
Additional Notes:
My engine had to be fully replaced @ 28k miles due a crankshaft bearing failing and sending metal shards through my engine. Stranded me on the side of the highway for three hours. Was able to get to the shoulder before it seized up.Also my entire wiring harness and ECU had to be replaced shortly after the engine.
Mfg Campaign: 11637027
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our check engine light came on 12/17/24 for a oil pressure sensor issue. We promptly brought the truck to the shop where they changed out the sensor, completed an oil change and manually checked the oil pressure. They advised us that the truck was good to drive and there was no indications of any further issues on 12/20/24. 3 hours into our drive on 12/21/24 our engine sized going 80MPH with no warning at 64,000 miles. We got the truck towed to the closest GM dealer where they let us know that the engine had seized. We still have yet to get a clear answer as to what caused the engine to seize other than that it is a "known issue". There were mentions of the lifters as well as storage issues by GM (i.e. their engines were stored in sheds where they may have gotten wet prior to install). GM offered a good will warranty at 60% coverage. They have ordered that engine but no timeline has been given (other than "months" followed by a laugh) because they are on a nationwide backorder. They also have yet to give us any documentation of what occurred and what is being offered by GM even though it has been requested 5 different times. Seems that if you're having a big enough problem to be on a backorder on the engine that this should be pushed to recall and we should be receiving 100% coverage.
Corrective Action:
Our check engine light came on 12/17/24 for a oil pressure sensor issue. We promptly brought the truck to the shop where they changed out the sensor, completed an oil change and manually checked the oil pressure. They advised us that the truck was good to drive and there was no indications of any further issues on 12/20/24. 3 hours into our drive on 12/21/24 our engine sized going 80MPH with no warning at 64,000 miles. We got the truck towed to the closest GM dealer where they let us know that the engine had seized. We still have yet to get a clear answer as to what caused the engine to seize other than that it is a "known issue". There were mentions of the lifters as well as storage issues by GM (i.e. their engines were stored in sheds where they may have gotten wet prior to install). GM offered a good will warranty at 60% coverage. They have ordered that engine but no timeline has been given (other than "months" followed by a laugh) because they are on a nationwide backorder. They also have yet to give us any documentation of what occurred and what is being offered by GM even though it has been requested 5 different times. Seems that if you're having a big enough problem to be on a backorder on the engine that this should be pushed to recall and we should be receiving 100% coverage.
Additional Notes:
Our check engine light came on 12/17/24 for a oil pressure sensor issue. We promptly brought the truck to the shop where they changed out the sensor, completed an oil change and manually checked the oil pressure. They advised us that the truck was good to drive and there was no indications of any further issues on 12/20/24. 3 hours into our drive on 12/21/24 our engine sized going 80MPH with no warning at 64,000 miles. We got the truck towed to the closest GM dealer where they let us know that the engine had seized. We still have yet to get a clear answer as to what caused the engine to seize other than that it is a "known issue". There were mentions of the lifters as well as storage issues by GM (i.e. their engines were stored in sheds where they may have gotten wet prior to install). GM offered a good will warranty at 60% coverage. They have ordered that engine but no timeline has been given (other than "months" followed by a laugh) because they are on a nationwide backorder. They also have yet to give us any documentation of what occurred and what is being offered by GM even though it has been requested 5 different times. Seems that if you're having a big enough problem to be on a backorder on the engine that this should be pushed to recall and we should be receiving 100% coverage.
Mfg Campaign: 11637063
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Complete engine failure at 20k miles due to common lifter issue.
Corrective Action:
Complete engine failure at 20k miles due to common lifter issue.
Additional Notes:
Complete engine failure at 20k miles due to common lifter issue.
Mfg Campaign: 11637152
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I experienced rod bearing failure in my L87 6.2L engine at 27k miles. Luckily it didn't seize up while driving, but they did fail as I was driving home. Decided to report this after reading that it is becoming a common problem, but not a recall issue yet. GM is going to replace the engine, but there is no time frame whatsoever. I've seen people complaining about not having their repairs done for months at a time. I'm currently on week number two & counting.
Corrective Action:
I experienced rod bearing failure in my L87 6.2L engine at 27k miles. Luckily it didn't seize up while driving, but they did fail as I was driving home. Decided to report this after reading that it is becoming a common problem, but not a recall issue yet. GM is going to replace the engine, but there is no time frame whatsoever. I've seen people complaining about not having their repairs done for months at a time. I'm currently on week number two & counting.
Additional Notes:
I experienced rod bearing failure in my L87 6.2L engine at 27k miles. Luckily it didn't seize up while driving, but they did fail as I was driving home. Decided to report this after reading that it is becoming a common problem, but not a recall issue yet. GM is going to replace the engine, but there is no time frame whatsoever. I've seen people complaining about not having their repairs done for months at a time. I'm currently on week number two & counting.
Mfg Campaign: 11636888
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased this used pickup on [XXX] with 16,912 Miles. On [XXX] with 19,970 the engine expired on the pickup while I was driving on [XXX] in South Dakota. It was replaced by Northtown Automotive in Yankton, SD in early July 2024. On [XXX] the second engine expired while I was driving down [XXX] in South Dakota at 33,843 Miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased this used pickup on [XXX] with 16,912 Miles. On [XXX] with 19,970 the engine expired on the pickup while I was driving on [XXX] in South Dakota. It was replaced by Northtown Automotive in Yankton, SD in early July 2024. On [XXX] the second engine expired while I was driving down [XXX] in South Dakota at 33,843 Miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased this used pickup on [XXX] with 16,912 Miles. On [XXX] with 19,970 the engine expired on the pickup while I was driving on [XXX] in South Dakota. It was replaced by Northtown Automotive in Yankton, SD in early July 2024. On [XXX] the second engine expired while I was driving down [XXX] in South Dakota at 33,843 Miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636926
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
-Bearing Failure -My Safety was put at Risk due to the vehicle instantaneously Stalling in the middle of a 4 Lane interstate without any prior warnings. -The vehicle has been diagnosed by 2 dealerships which both state that receiving a new engine is near to impossible due to this exact issue to be happening to a lot more of the same vehicles at the same time. So unfortunately they cannot confidently give me an ETA or anything in regards to my vehicle even being fixed. -Yes by 2 GM Mechanics -No Warnings at all, the major concern is that there were no warnings at all. As well as leaving me stranded in the middle of a busy Interstate.
Corrective Action:
-Bearing Failure -My Safety was put at Risk due to the vehicle instantaneously Stalling in the middle of a 4 Lane interstate without any prior warnings. -The vehicle has been diagnosed by 2 dealerships which both state that receiving a new engine is near to impossible due to this exact issue to be happening to a lot more of the same vehicles at the same time. So unfortunately they cannot confidently give me an ETA or anything in regards to my vehicle even being fixed. -Yes by 2 GM Mechanics -No Warnings at all, the major concern is that there were no warnings at all. As well as leaving me stranded in the middle of a busy Interstate.
Additional Notes:
-Bearing Failure -My Safety was put at Risk due to the vehicle instantaneously Stalling in the middle of a 4 Lane interstate without any prior warnings. -The vehicle has been diagnosed by 2 dealerships which both state that receiving a new engine is near to impossible due to this exact issue to be happening to a lot more of the same vehicles at the same time. So unfortunately they cannot confidently give me an ETA or anything in regards to my vehicle even being fixed. -Yes by 2 GM Mechanics -No Warnings at all, the major concern is that there were no warnings at all. As well as leaving me stranded in the middle of a busy Interstate.
Mfg Campaign: 11636946
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
-Bearing Failure -My Safety was put at Risk due to the vehicle instantaneously Stalling in the middle of a 4 Lane interstate without any prior warnings. -The vehicle has been diagnosed by 2 dealerships which both state that receiving a new engine is near to impossible due to this exact issue to be happening to a lot more of the same vehicles at the same time. So unfortunately they cannot confidently give me an ETA or anything in regards to my vehicle even being fixed. -Yes by 2 GM Mechanics -No Warnings at all, the major concern is that there were no warnings at all. As well as leaving me stranded in the middle of a busy Interstate.
Corrective Action:
-Bearing Failure -My Safety was put at Risk due to the vehicle instantaneously Stalling in the middle of a 4 Lane interstate without any prior warnings. -The vehicle has been diagnosed by 2 dealerships which both state that receiving a new engine is near to impossible due to this exact issue to be happening to a lot more of the same vehicles at the same time. So unfortunately they cannot confidently give me an ETA or anything in regards to my vehicle even being fixed. -Yes by 2 GM Mechanics -No Warnings at all, the major concern is that there were no warnings at all. As well as leaving me stranded in the middle of a busy Interstate.
Additional Notes:
-Bearing Failure -My Safety was put at Risk due to the vehicle instantaneously Stalling in the middle of a 4 Lane interstate without any prior warnings. -The vehicle has been diagnosed by 2 dealerships which both state that receiving a new engine is near to impossible due to this exact issue to be happening to a lot more of the same vehicles at the same time. So unfortunately they cannot confidently give me an ETA or anything in regards to my vehicle even being fixed. -Yes by 2 GM Mechanics -No Warnings at all, the major concern is that there were no warnings at all. As well as leaving me stranded in the middle of a busy Interstate.
Mfg Campaign: 11636946
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine shutdown while I was driving on the highway. Vehicle accessory power was working but engine wouldn’t start. Truck was towed to dealer for repair. Dealer is replacing motor.
Corrective Action:
The engine shutdown while I was driving on the highway. Vehicle accessory power was working but engine wouldn’t start. Truck was towed to dealer for repair. Dealer is replacing motor.
Additional Notes:
The engine shutdown while I was driving on the highway. Vehicle accessory power was working but engine wouldn’t start. Truck was towed to dealer for repair. Dealer is replacing motor.
Mfg Campaign: 11636955
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving at cruising speed and the truck just shut off and left me stranded on the side of the road. Dealership said the engine died and it needs to be replaced. They’ve had it since Thanksgiving and today is the 19th of January.
Corrective Action:
Driving at cruising speed and the truck just shut off and left me stranded on the side of the road. Dealership said the engine died and it needs to be replaced. They’ve had it since Thanksgiving and today is the 19th of January.
Additional Notes:
Driving at cruising speed and the truck just shut off and left me stranded on the side of the road. Dealership said the engine died and it needs to be replaced. They’ve had it since Thanksgiving and today is the 19th of January.
Mfg Campaign: 11636957
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Passenger side lifter Bank failed at 4,000 mi.
Corrective Action:
Passenger side lifter Bank failed at 4,000 mi.
Additional Notes:
Passenger side lifter Bank failed at 4,000 mi.
Mfg Campaign: 11636693
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Passenger side lifter Bank failed at 4,000 mi.
Corrective Action:
Passenger side lifter Bank failed at 4,000 mi.
Additional Notes:
Passenger side lifter Bank failed at 4,000 mi.
Mfg Campaign: 11636693
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased the truck June of 2023 Fast Forward to November 2024 their telling me my truck needs a new engine
Corrective Action:
I purchased the truck June of 2023 Fast Forward to November 2024 their telling me my truck needs a new engine
Additional Notes:
I purchased the truck June of 2023 Fast Forward to November 2024 their telling me my truck needs a new engine
Mfg Campaign: 11636716
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased the truck June of 2023 Fast Forward to November 2024 their telling me my truck needs a new engine
Corrective Action:
I purchased the truck June of 2023 Fast Forward to November 2024 their telling me my truck needs a new engine
Additional Notes:
I purchased the truck June of 2023 Fast Forward to November 2024 their telling me my truck needs a new engine
Mfg Campaign: 11636716
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In March of 2024 my 2022 Silverado with the 6.2L V8 suffered a catastrophic main crankshaft bearing failure resulting in the vehicle losing power on a local highway. I was able to coast the vehicle to the side of the road where it would not restart. GM replaced the engine under warranty. 8 months later (november of 2024) the same vehicle suffered a subsequent engine failure with similar symptoms but I haven't yet recieved the exact cause.
Corrective Action:
In March of 2024 my 2022 Silverado with the 6.2L V8 suffered a catastrophic main crankshaft bearing failure resulting in the vehicle losing power on a local highway. I was able to coast the vehicle to the side of the road where it would not restart. GM replaced the engine under warranty. 8 months later (november of 2024) the same vehicle suffered a subsequent engine failure with similar symptoms but I haven't yet recieved the exact cause.
Additional Notes:
In March of 2024 my 2022 Silverado with the 6.2L V8 suffered a catastrophic main crankshaft bearing failure resulting in the vehicle losing power on a local highway. I was able to coast the vehicle to the side of the road where it would not restart. GM replaced the engine under warranty. 8 months later (november of 2024) the same vehicle suffered a subsequent engine failure with similar symptoms but I haven't yet recieved the exact cause.
Mfg Campaign: 11636827
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down I 15 by Mald, Idaho and warning lights came on and the engine died. I had no power a guided the vehicle to.the shoulder. Th truck would.not restart and had to be towed home 80 miles. Since then they have had the vehicle 5 weeks and when I took it home I only got 5 m8les and it did the same thing. They towed it to the dealership and said it blew the engine again. Im.still waiting to hear when it will be fixed. Its very dangerous to drive a vehicle that just stops running in the middle of traffic.
Corrective Action:
I was driving down I 15 by Mald, Idaho and warning lights came on and the engine died. I had no power a guided the vehicle to.the shoulder. Th truck would.not restart and had to be towed home 80 miles. Since then they have had the vehicle 5 weeks and when I took it home I only got 5 m8les and it did the same thing. They towed it to the dealership and said it blew the engine again. Im.still waiting to hear when it will be fixed. Its very dangerous to drive a vehicle that just stops running in the middle of traffic.
Additional Notes:
I was driving down I 15 by Mald, Idaho and warning lights came on and the engine died. I had no power a guided the vehicle to.the shoulder. Th truck would.not restart and had to be towed home 80 miles. Since then they have had the vehicle 5 weeks and when I took it home I only got 5 m8les and it did the same thing. They towed it to the dealership and said it blew the engine again. Im.still waiting to hear when it will be fixed. Its very dangerous to drive a vehicle that just stops running in the middle of traffic.
Mfg Campaign: 11636601
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have both key fobs with me in the vehicle and it will not start. I have a message on the dash stating” key fob not detected” I live in North Dakota and the winters here reach temperature to -40. I find this issues to be very dangerous, potentially being stranded in the middle of nowhere and not being able to start your vehicle manually.
Corrective Action:
I have both key fobs with me in the vehicle and it will not start. I have a message on the dash stating” key fob not detected” I live in North Dakota and the winters here reach temperature to -40. I find this issues to be very dangerous, potentially being stranded in the middle of nowhere and not being able to start your vehicle manually.
Additional Notes:
I have both key fobs with me in the vehicle and it will not start. I have a message on the dash stating” key fob not detected” I live in North Dakota and the winters here reach temperature to -40. I find this issues to be very dangerous, potentially being stranded in the middle of nowhere and not being able to start your vehicle manually.
Mfg Campaign: 11636116
Recall Date: Jan 15, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have both key fobs with me in the vehicle and it will not start. I have a message on the dash stating” key fob not detected” I live in North Dakota and the winters here reach temperature to -40. I find this issues to be very dangerous, potentially being stranded in the middle of nowhere and not being able to start your vehicle manually.
Corrective Action:
I have both key fobs with me in the vehicle and it will not start. I have a message on the dash stating” key fob not detected” I live in North Dakota and the winters here reach temperature to -40. I find this issues to be very dangerous, potentially being stranded in the middle of nowhere and not being able to start your vehicle manually.
Additional Notes:
I have both key fobs with me in the vehicle and it will not start. I have a message on the dash stating” key fob not detected” I live in North Dakota and the winters here reach temperature to -40. I find this issues to be very dangerous, potentially being stranded in the middle of nowhere and not being able to start your vehicle manually.
Mfg Campaign: 11636116
Recall Date: Jan 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
GM has issue with Part restriction on the bottom end of the motor and rocker bearings going bad. No recalls on this just TSB. With that being said the motor blew a rod through the block because of the part restriction on the bottom end of the motor. GM wont fix it because it just a TSB. GM states that this is an issue the customer needs to fix and to look out for these issues. Even though the bottom end of the restriction is a catastrophic failure when there motor fails. I was 20 MPH when the rod in the motor went through the block. Now I got a 50000 dollar paper weight I cant drive because GM refuses to fix there issue.
Corrective Action:
GM has issue with Part restriction on the bottom end of the motor and rocker bearings going bad. No recalls on this just TSB. With that being said the motor blew a rod through the block because of the part restriction on the bottom end of the motor. GM wont fix it because it just a TSB. GM states that this is an issue the customer needs to fix and to look out for these issues. Even though the bottom end of the restriction is a catastrophic failure when there motor fails. I was 20 MPH when the rod in the motor went through the block. Now I got a 50000 dollar paper weight I cant drive because GM refuses to fix there issue.
Additional Notes:
GM has issue with Part restriction on the bottom end of the motor and rocker bearings going bad. No recalls on this just TSB. With that being said the motor blew a rod through the block because of the part restriction on the bottom end of the motor. GM wont fix it because it just a TSB. GM states that this is an issue the customer needs to fix and to look out for these issues. Even though the bottom end of the restriction is a catastrophic failure when there motor fails. I was 20 MPH when the rod in the motor went through the block. Now I got a 50000 dollar paper weight I cant drive because GM refuses to fix there issue.
Mfg Campaign: 11635919
Recall Date: Jan 14, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Ball Joint broke on front passenger side 2 times at 62 mph. 1st incident occurred [XXX] at 71,699 miles. 2nd incident occurred [XXX] at 135,543 miles. Second incident caused $6,500 body damage & $2500 in towing fees. I told GM the truck was unsafe to drive, which they failed to help. Any other vehicle in my path would have caused a major accident involving injury or death. The Ally warranty covers 150K miles. Dealer only covered mechanical repairs, not the body damage or any towing. All work has been serviced & inspected by the dealer: Upstate Chevrolet in Attica, NY 14011. No warnings or lights appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Ball Joint broke on front passenger side 2 times at 62 mph. 1st incident occurred [XXX] at 71,699 miles. 2nd incident occurred [XXX] at 135,543 miles. Second incident caused $6,500 body damage & $2500 in towing fees. I told GM the truck was unsafe to drive, which they failed to help. Any other vehicle in my path would have caused a major accident involving injury or death. The Ally warranty covers 150K miles. Dealer only covered mechanical repairs, not the body damage or any towing. All work has been serviced & inspected by the dealer: Upstate Chevrolet in Attica, NY 14011. No warnings or lights appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Ball Joint broke on front passenger side 2 times at 62 mph. 1st incident occurred [XXX] at 71,699 miles. 2nd incident occurred [XXX] at 135,543 miles. Second incident caused $6,500 body damage & $2500 in towing fees. I told GM the truck was unsafe to drive, which they failed to help. Any other vehicle in my path would have caused a major accident involving injury or death. The Ally warranty covers 150K miles. Dealer only covered mechanical repairs, not the body damage or any towing. All work has been serviced & inspected by the dealer: Upstate Chevrolet in Attica, NY 14011. No warnings or lights appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634091
Recall Date: Jan 4, 2025
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