Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Silverado 1500 vehicles. The sensing diagnostic module (SDM) was left in manufacturing mode and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222387870
Recall Date: Nov 23, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
471 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At 28000 km my 2022 Chevrolet trailboss 1500 with the 6.2 started to burn oil. It was averaging 1 litre every 2000km. The dealership told me this was perfectly acceptable for consumption on this engine. From 28000 km to 45967km I had it in multiple times due to low engine oil warnings and loss of power. At 45967km I took it to another Chevrolet dealership and they inspected my truck and determined that it was caused by piston and rings. This was done under warranty. I got the call stating my truck will be ready they are just doing a test drive to confirm the issue is fixed. When I got to the dealership they informed me it was ticking and they had to investigate further. During the test drive it collapsed a lifter. After they took my engine apart for a second time this was fixed I got my truck back. Over the course of the next month sitting my truck gave me headaches and made me sick. I found out that exhaust was leaking into my cab through my vents due to a 4 head gas monitoring device. I notified the dealership and made an appt. At 47434km my truck collapsed another lifter while I was on the highway with my wife and children in the vehicle and it started to violently shake with vibrations while trying to maintain or accelerate, all the warning lights in my dash went off and I lost all safety systems. I booked it back into the dealership to have it repaired and asked to have the engine replaced as I have had nothing but problems with it and was not happy with this truck or its reliability. I reached out to Chevrolet Canada at this point and asked to have my engine replaced or my truck replaced because this truck has had nothing but problems (many more outside of the engine) and they apologized and said the best they could do was offer me a hat. I have all service records and all service has been complete at Chevrolet dealerships. Truck has no current engine problems but still has many other problems.
Corrective Action:
At 28000 km my 2022 Chevrolet trailboss 1500 with the 6.2 started to burn oil. It was averaging 1 litre every 2000km. The dealership told me this was perfectly acceptable for consumption on this engine. From 28000 km to 45967km I had it in multiple times due to low engine oil warnings and loss of power. At 45967km I took it to another Chevrolet dealership and they inspected my truck and determined that it was caused by piston and rings. This was done under warranty. I got the call stating my truck will be ready they are just doing a test drive to confirm the issue is fixed. When I got to the dealership they informed me it was ticking and they had to investigate further. During the test drive it collapsed a lifter. After they took my engine apart for a second time this was fixed I got my truck back. Over the course of the next month sitting my truck gave me headaches and made me sick. I found out that exhaust was leaking into my cab through my vents due to a 4 head gas monitoring device. I notified the dealership and made an appt. At 47434km my truck collapsed another lifter while I was on the highway with my wife and children in the vehicle and it started to violently shake with vibrations while trying to maintain or accelerate, all the warning lights in my dash went off and I lost all safety systems. I booked it back into the dealership to have it repaired and asked to have the engine replaced as I have had nothing but problems with it and was not happy with this truck or its reliability. I reached out to Chevrolet Canada at this point and asked to have my engine replaced or my truck replaced because this truck has had nothing but problems (many more outside of the engine) and they apologized and said the best they could do was offer me a hat. I have all service records and all service has been complete at Chevrolet dealerships. Truck has no current engine problems but still has many other problems.
Additional Notes:
At 28000 km my 2022 Chevrolet trailboss 1500 with the 6.2 started to burn oil. It was averaging 1 litre every 2000km. The dealership told me this was perfectly acceptable for consumption on this engine. From 28000 km to 45967km I had it in multiple times due to low engine oil warnings and loss of power. At 45967km I took it to another Chevrolet dealership and they inspected my truck and determined that it was caused by piston and rings. This was done under warranty. I got the call stating my truck will be ready they are just doing a test drive to confirm the issue is fixed. When I got to the dealership they informed me it was ticking and they had to investigate further. During the test drive it collapsed a lifter. After they took my engine apart for a second time this was fixed I got my truck back. Over the course of the next month sitting my truck gave me headaches and made me sick. I found out that exhaust was leaking into my cab through my vents due to a 4 head gas monitoring device. I notified the dealership and made an appt. At 47434km my truck collapsed another lifter while I was on the highway with my wife and children in the vehicle and it started to violently shake with vibrations while trying to maintain or accelerate, all the warning lights in my dash went off and I lost all safety systems. I booked it back into the dealership to have it repaired and asked to have the engine replaced as I have had nothing but problems with it and was not happy with this truck or its reliability. I reached out to Chevrolet Canada at this point and asked to have my engine replaced or my truck replaced because this truck has had nothing but problems (many more outside of the engine) and they apologized and said the best they could do was offer me a hat. I have all service records and all service has been complete at Chevrolet dealerships. Truck has no current engine problems but still has many other problems.
Mfg Campaign: 11638022
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At 28000 km my 2022 Chevrolet trailboss 1500 with the 6.2 started to burn oil. It was averaging 1 litre every 2000km. The dealership told me this was perfectly acceptable for consumption on this engine. From 28000 km to 45967km I had it in multiple times due to low engine oil warnings and loss of power. At 45967km I took it to another Chevrolet dealership and they inspected my truck and determined that it was caused by piston and rings. This was done under warranty. I got the call stating my truck will be ready they are just doing a test drive to confirm the issue is fixed. When I got to the dealership they informed me it was ticking and they had to investigate further. During the test drive it collapsed a lifter. After they took my engine apart for a second time this was fixed I got my truck back. Over the course of the next month sitting my truck gave me headaches and made me sick. I found out that exhaust was leaking into my cab through my vents due to a 4 head gas monitoring device. I notified the dealership and made an appt. At 47434km my truck collapsed another lifter while I was on the highway with my wife and children in the vehicle and it started to violently shake with vibrations while trying to maintain or accelerate, all the warning lights in my dash went off and I lost all safety systems. I booked it back into the dealership to have it repaired and asked to have the engine replaced as I have had nothing but problems with it and was not happy with this truck or its reliability. I reached out to Chevrolet Canada at this point and asked to have my engine replaced or my truck replaced because this truck has had nothing but problems (many more outside of the engine) and they apologized and said the best they could do was offer me a hat. I have all service records and all service has been complete at Chevrolet dealerships. Truck has no current engine problems but still has many other problems.
Corrective Action:
At 28000 km my 2022 Chevrolet trailboss 1500 with the 6.2 started to burn oil. It was averaging 1 litre every 2000km. The dealership told me this was perfectly acceptable for consumption on this engine. From 28000 km to 45967km I had it in multiple times due to low engine oil warnings and loss of power. At 45967km I took it to another Chevrolet dealership and they inspected my truck and determined that it was caused by piston and rings. This was done under warranty. I got the call stating my truck will be ready they are just doing a test drive to confirm the issue is fixed. When I got to the dealership they informed me it was ticking and they had to investigate further. During the test drive it collapsed a lifter. After they took my engine apart for a second time this was fixed I got my truck back. Over the course of the next month sitting my truck gave me headaches and made me sick. I found out that exhaust was leaking into my cab through my vents due to a 4 head gas monitoring device. I notified the dealership and made an appt. At 47434km my truck collapsed another lifter while I was on the highway with my wife and children in the vehicle and it started to violently shake with vibrations while trying to maintain or accelerate, all the warning lights in my dash went off and I lost all safety systems. I booked it back into the dealership to have it repaired and asked to have the engine replaced as I have had nothing but problems with it and was not happy with this truck or its reliability. I reached out to Chevrolet Canada at this point and asked to have my engine replaced or my truck replaced because this truck has had nothing but problems (many more outside of the engine) and they apologized and said the best they could do was offer me a hat. I have all service records and all service has been complete at Chevrolet dealerships. Truck has no current engine problems but still has many other problems.
Additional Notes:
At 28000 km my 2022 Chevrolet trailboss 1500 with the 6.2 started to burn oil. It was averaging 1 litre every 2000km. The dealership told me this was perfectly acceptable for consumption on this engine. From 28000 km to 45967km I had it in multiple times due to low engine oil warnings and loss of power. At 45967km I took it to another Chevrolet dealership and they inspected my truck and determined that it was caused by piston and rings. This was done under warranty. I got the call stating my truck will be ready they are just doing a test drive to confirm the issue is fixed. When I got to the dealership they informed me it was ticking and they had to investigate further. During the test drive it collapsed a lifter. After they took my engine apart for a second time this was fixed I got my truck back. Over the course of the next month sitting my truck gave me headaches and made me sick. I found out that exhaust was leaking into my cab through my vents due to a 4 head gas monitoring device. I notified the dealership and made an appt. At 47434km my truck collapsed another lifter while I was on the highway with my wife and children in the vehicle and it started to violently shake with vibrations while trying to maintain or accelerate, all the warning lights in my dash went off and I lost all safety systems. I booked it back into the dealership to have it repaired and asked to have the engine replaced as I have had nothing but problems with it and was not happy with this truck or its reliability. I reached out to Chevrolet Canada at this point and asked to have my engine replaced or my truck replaced because this truck has had nothing but problems (many more outside of the engine) and they apologized and said the best they could do was offer me a hat. I have all service records and all service has been complete at Chevrolet dealerships. Truck has no current engine problems but still has many other problems.
Mfg Campaign: 11638022
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the highway at 65mph when the truck shifted into Neutral. Could not shift back into drive. Pulled over 3 lanes to shoulder and stopped, shifted to Park, turned off engine. Restarted and shifted into Drive. While driving to dealer truck seized up and stopped at a red light. Could not start or shift into neutral. Left stranded in traffic hoping not to get rear ended by 65mph traffic. No warning signs, dash light notifications or check engine lights were on.
Corrective Action:
I was driving down the highway at 65mph when the truck shifted into Neutral. Could not shift back into drive. Pulled over 3 lanes to shoulder and stopped, shifted to Park, turned off engine. Restarted and shifted into Drive. While driving to dealer truck seized up and stopped at a red light. Could not start or shift into neutral. Left stranded in traffic hoping not to get rear ended by 65mph traffic. No warning signs, dash light notifications or check engine lights were on.
Additional Notes:
I was driving down the highway at 65mph when the truck shifted into Neutral. Could not shift back into drive. Pulled over 3 lanes to shoulder and stopped, shifted to Park, turned off engine. Restarted and shifted into Drive. While driving to dealer truck seized up and stopped at a red light. Could not start or shift into neutral. Left stranded in traffic hoping not to get rear ended by 65mph traffic. No warning signs, dash light notifications or check engine lights were on.
Mfg Campaign: 11638098
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down the highway at 65mph when the truck shifted into Neutral. Could not shift back into drive. Pulled over 3 lanes to shoulder and stopped, shifted to Park, turned off engine. Restarted and shifted into Drive. While driving to dealer truck seized up and stopped at a red light. Could not start or shift into neutral. Left stranded in traffic hoping not to get rear ended by 65mph traffic. No warning signs, dash light notifications or check engine lights were on.
Corrective Action:
I was driving down the highway at 65mph when the truck shifted into Neutral. Could not shift back into drive. Pulled over 3 lanes to shoulder and stopped, shifted to Park, turned off engine. Restarted and shifted into Drive. While driving to dealer truck seized up and stopped at a red light. Could not start or shift into neutral. Left stranded in traffic hoping not to get rear ended by 65mph traffic. No warning signs, dash light notifications or check engine lights were on.
Additional Notes:
I was driving down the highway at 65mph when the truck shifted into Neutral. Could not shift back into drive. Pulled over 3 lanes to shoulder and stopped, shifted to Park, turned off engine. Restarted and shifted into Drive. While driving to dealer truck seized up and stopped at a red light. Could not start or shift into neutral. Left stranded in traffic hoping not to get rear ended by 65mph traffic. No warning signs, dash light notifications or check engine lights were on.
Mfg Campaign: 11638098
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine locked up while towing an empty trailer. Engine is available currently as it is waiting for a new one at dealership. Stranded others and power failure while towing. Engine has been inspected by dealership. There was no warning lights, the engine was stuck around 4000 rpm. =I gave it gas to release tension on transmission and engine locked up. Engine has no other codes or warnings since owning it.
Corrective Action:
Engine locked up while towing an empty trailer. Engine is available currently as it is waiting for a new one at dealership. Stranded others and power failure while towing. Engine has been inspected by dealership. There was no warning lights, the engine was stuck around 4000 rpm. =I gave it gas to release tension on transmission and engine locked up. Engine has no other codes or warnings since owning it.
Additional Notes:
Engine locked up while towing an empty trailer. Engine is available currently as it is waiting for a new one at dealership. Stranded others and power failure while towing. Engine has been inspected by dealership. There was no warning lights, the engine was stuck around 4000 rpm. =I gave it gas to release tension on transmission and engine locked up. Engine has no other codes or warnings since owning it.
Mfg Campaign: 11638152
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When I first purchased my new 2022 Chevrolet Silverado 1500 RST(6.2L Engine), i noticed a knocking noise under acceleration around 3-5000 miles. I took the truck into Tom Naquin Chevrolet for my first oil change around the 5k mile mark and notified them of the noise. And over the course of the next couple years, i mentioned the knocking noise every time I took it to Naquins, every 5k miles. Chevrolet deemed the noise as normal and told the dealership to perform no further inspections on the motor. The last two oil changes, I notified the dealership that the noise was getting worse and more noticeable when slightly accelerating. They heard the noise and reached out to chevrolet again and the same thing, they deemed it as normal and advised the dealership to not further investigate. Fast forward to November 30th, 2024, I had my family in the truck and we were driving back from getting a Christmas tree. When we left the tree farm, i noticed the knocking noise was significant and I had no power when accelerating. I dropped my wife and kids off and took my truck straight to the dealership. The second i pulled in, the truck shut off and the motor seized up. It has been at the dealership since that day and the replacement engine is still on backorder with no ETA provided.
Corrective Action:
When I first purchased my new 2022 Chevrolet Silverado 1500 RST(6.2L Engine), i noticed a knocking noise under acceleration around 3-5000 miles. I took the truck into Tom Naquin Chevrolet for my first oil change around the 5k mile mark and notified them of the noise. And over the course of the next couple years, i mentioned the knocking noise every time I took it to Naquins, every 5k miles. Chevrolet deemed the noise as normal and told the dealership to perform no further inspections on the motor. The last two oil changes, I notified the dealership that the noise was getting worse and more noticeable when slightly accelerating. They heard the noise and reached out to chevrolet again and the same thing, they deemed it as normal and advised the dealership to not further investigate. Fast forward to November 30th, 2024, I had my family in the truck and we were driving back from getting a Christmas tree. When we left the tree farm, i noticed the knocking noise was significant and I had no power when accelerating. I dropped my wife and kids off and took my truck straight to the dealership. The second i pulled in, the truck shut off and the motor seized up. It has been at the dealership since that day and the replacement engine is still on backorder with no ETA provided.
Additional Notes:
When I first purchased my new 2022 Chevrolet Silverado 1500 RST(6.2L Engine), i noticed a knocking noise under acceleration around 3-5000 miles. I took the truck into Tom Naquin Chevrolet for my first oil change around the 5k mile mark and notified them of the noise. And over the course of the next couple years, i mentioned the knocking noise every time I took it to Naquins, every 5k miles. Chevrolet deemed the noise as normal and told the dealership to perform no further inspections on the motor. The last two oil changes, I notified the dealership that the noise was getting worse and more noticeable when slightly accelerating. They heard the noise and reached out to chevrolet again and the same thing, they deemed it as normal and advised the dealership to not further investigate. Fast forward to November 30th, 2024, I had my family in the truck and we were driving back from getting a Christmas tree. When we left the tree farm, i noticed the knocking noise was significant and I had no power when accelerating. I dropped my wife and kids off and took my truck straight to the dealership. The second i pulled in, the truck shut off and the motor seized up. It has been at the dealership since that day and the replacement engine is still on backorder with no ETA provided.
Mfg Campaign: 11637727
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the speed increased above 30 MPH, the vehicle jerked forward, and several unknown warning lights illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with two failed cylinders. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was repaired with a rebuilt engine. In addition, the contact's husband stated while the vehicle was parked, the vehicle was started, and the contact's husband noticed a metal grinding sound coming from the engine compartment. There were several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the speed increased above 30 MPH, the vehicle jerked forward, and several unknown warning lights illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with two failed cylinders. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was repaired with a rebuilt engine. In addition, the contact's husband stated while the vehicle was parked, the vehicle was started, and the contact's husband noticed a metal grinding sound coming from the engine compartment. There were several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the speed increased above 30 MPH, the vehicle jerked forward, and several unknown warning lights illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with two failed cylinders. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was repaired with a rebuilt engine. In addition, the contact's husband stated while the vehicle was parked, the vehicle was started, and the contact's husband noticed a metal grinding sound coming from the engine compartment. There were several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.
Mfg Campaign: 11637773
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the speed increased above 30 MPH, the vehicle jerked forward, and several unknown warning lights illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with two failed cylinders. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was repaired with a rebuilt engine. In addition, the contact's husband stated while the vehicle was parked, the vehicle was started, and the contact's husband noticed a metal grinding sound coming from the engine compartment. There were several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the speed increased above 30 MPH, the vehicle jerked forward, and several unknown warning lights illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with two failed cylinders. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was repaired with a rebuilt engine. In addition, the contact's husband stated while the vehicle was parked, the vehicle was started, and the contact's husband noticed a metal grinding sound coming from the engine compartment. There were several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the speed increased above 30 MPH, the vehicle jerked forward, and several unknown warning lights illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with two failed cylinders. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was repaired with a rebuilt engine. In addition, the contact's husband stated while the vehicle was parked, the vehicle was started, and the contact's husband noticed a metal grinding sound coming from the engine compartment. There were several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.
Mfg Campaign: 11637773
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Sounded like a bearing let loose. Only 22K miles on the vehicle. Engine started making loud metal on metal noises(even once parked) and loss of power. Towed back to dealership and waiting for further feedback.
Corrective Action:
Sounded like a bearing let loose. Only 22K miles on the vehicle. Engine started making loud metal on metal noises(even once parked) and loss of power. Towed back to dealership and waiting for further feedback.
Additional Notes:
Sounded like a bearing let loose. Only 22K miles on the vehicle. Engine started making loud metal on metal noises(even once parked) and loss of power. Towed back to dealership and waiting for further feedback.
Mfg Campaign: 11637270
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine seized up without warning while driving 55MPH on busy, curvy, two lane road. Coasted to a stop around a blind curve and stuck on narrow shoulder to pull over on. Date of occurrence was 9/3/24.
Corrective Action:
Engine seized up without warning while driving 55MPH on busy, curvy, two lane road. Coasted to a stop around a blind curve and stuck on narrow shoulder to pull over on. Date of occurrence was 9/3/24.
Additional Notes:
Engine seized up without warning while driving 55MPH on busy, curvy, two lane road. Coasted to a stop around a blind curve and stuck on narrow shoulder to pull over on. Date of occurrence was 9/3/24.
Mfg Campaign: 11637305
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving in traffic on two lane, busy state highway at 55MPH the engine stalled without warning. I started pulling over to the shoulder of the road while trying to process what happened. To restart the engine required me to place the automatic transmission in neutral and press the keyless stop/start button. Someone driving the vehicle besides myself may panic and place the gear selector in the wrong position thereby causing an accident at highway speeds. Had this happened in a busy intersection it may caused a collision. Luckily the engine restarted and was able to proceed without incident.
Corrective Action:
Driving in traffic on two lane, busy state highway at 55MPH the engine stalled without warning. I started pulling over to the shoulder of the road while trying to process what happened. To restart the engine required me to place the automatic transmission in neutral and press the keyless stop/start button. Someone driving the vehicle besides myself may panic and place the gear selector in the wrong position thereby causing an accident at highway speeds. Had this happened in a busy intersection it may caused a collision. Luckily the engine restarted and was able to proceed without incident.
Additional Notes:
Driving in traffic on two lane, busy state highway at 55MPH the engine stalled without warning. I started pulling over to the shoulder of the road while trying to process what happened. To restart the engine required me to place the automatic transmission in neutral and press the keyless stop/start button. Someone driving the vehicle besides myself may panic and place the gear selector in the wrong position thereby causing an accident at highway speeds. Had this happened in a busy intersection it may caused a collision. Luckily the engine restarted and was able to proceed without incident.
Mfg Campaign: 11637321
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on busy state highway at 55MPH the engine began loosing power and making loud squealing and metallic knocking noises. Fortunately there was a gas station 1/4 mile away and I was able to coast with the engine running and safely exit traffic. This engine is a newly remanufactured unit with only 7000 miles on it replaced under warranty. The previous engine completely seized in a similar traffic situation. It has now been towed to a dealer and diagnosed as crankshaft or bearing failure. There was no warnings or indications of impending engine failure. A less experienced driver may have continued on driving unaware the engine is about to seize completely leaving the vehicle without power steering and brakes which may result in loss of control and panic.
Corrective Action:
Driving on busy state highway at 55MPH the engine began loosing power and making loud squealing and metallic knocking noises. Fortunately there was a gas station 1/4 mile away and I was able to coast with the engine running and safely exit traffic. This engine is a newly remanufactured unit with only 7000 miles on it replaced under warranty. The previous engine completely seized in a similar traffic situation. It has now been towed to a dealer and diagnosed as crankshaft or bearing failure. There was no warnings or indications of impending engine failure. A less experienced driver may have continued on driving unaware the engine is about to seize completely leaving the vehicle without power steering and brakes which may result in loss of control and panic.
Additional Notes:
Driving on busy state highway at 55MPH the engine began loosing power and making loud squealing and metallic knocking noises. Fortunately there was a gas station 1/4 mile away and I was able to coast with the engine running and safely exit traffic. This engine is a newly remanufactured unit with only 7000 miles on it replaced under warranty. The previous engine completely seized in a similar traffic situation. It has now been towed to a dealer and diagnosed as crankshaft or bearing failure. There was no warnings or indications of impending engine failure. A less experienced driver may have continued on driving unaware the engine is about to seize completely leaving the vehicle without power steering and brakes which may result in loss of control and panic.
Mfg Campaign: 11637328
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My truck was put in the shop for loss of power. after 28 days the dealer had diagnosed and repaired the truck. They had to replace all of the valve train lifters along with 1 broken push rod. I was driving home at about 35 - 40 mph when my truck began to shutter and the steering felt like I was going over a washboard road. I was only less than a mile from my home when this started and was able to limp home and had the truck towed to the dealership. After I receive my truck back I opened a claim with GM. Claim # 9-14306272503 on 12/20/2024. I have not received any feedback from GM or the Dealer.
Corrective Action:
My truck was put in the shop for loss of power. after 28 days the dealer had diagnosed and repaired the truck. They had to replace all of the valve train lifters along with 1 broken push rod. I was driving home at about 35 - 40 mph when my truck began to shutter and the steering felt like I was going over a washboard road. I was only less than a mile from my home when this started and was able to limp home and had the truck towed to the dealership. After I receive my truck back I opened a claim with GM. Claim # 9-14306272503 on 12/20/2024. I have not received any feedback from GM or the Dealer.
Additional Notes:
My truck was put in the shop for loss of power. after 28 days the dealer had diagnosed and repaired the truck. They had to replace all of the valve train lifters along with 1 broken push rod. I was driving home at about 35 - 40 mph when my truck began to shutter and the steering felt like I was going over a washboard road. I was only less than a mile from my home when this started and was able to limp home and had the truck towed to the dealership. After I receive my truck back I opened a claim with GM. Claim # 9-14306272503 on 12/20/2024. I have not received any feedback from GM or the Dealer.
Mfg Campaign: 11637351
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck was put in the shop for loss of power. after 28 days the dealer had diagnosed and repaired the truck. They had to replace all of the valve train lifters along with 1 broken push rod. I was driving home at about 35 - 40 mph when my truck began to shutter and the steering felt like I was going over a washboard road. I was only less than a mile from my home when this started and was able to limp home and had the truck towed to the dealership. After I receive my truck back I opened a claim with GM. Claim # 9-14306272503 on 12/20/2024. I have not received any feedback from GM or the Dealer.
Corrective Action:
My truck was put in the shop for loss of power. after 28 days the dealer had diagnosed and repaired the truck. They had to replace all of the valve train lifters along with 1 broken push rod. I was driving home at about 35 - 40 mph when my truck began to shutter and the steering felt like I was going over a washboard road. I was only less than a mile from my home when this started and was able to limp home and had the truck towed to the dealership. After I receive my truck back I opened a claim with GM. Claim # 9-14306272503 on 12/20/2024. I have not received any feedback from GM or the Dealer.
Additional Notes:
My truck was put in the shop for loss of power. after 28 days the dealer had diagnosed and repaired the truck. They had to replace all of the valve train lifters along with 1 broken push rod. I was driving home at about 35 - 40 mph when my truck began to shutter and the steering felt like I was going over a washboard road. I was only less than a mile from my home when this started and was able to limp home and had the truck towed to the dealership. After I receive my truck back I opened a claim with GM. Claim # 9-14306272503 on 12/20/2024. I have not received any feedback from GM or the Dealer.
Mfg Campaign: 11637351
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after the vehicle had started, the vehicle failed to exceed 5 MPH while driving. The contact stated that there was a knocking sound coming from the vehicle and the vehicle was shaking abnormally. The contact stated that the vehicle was towed to the residence. No warning light was illuminated. The manufacturer was contacted, and the vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with failures of the lifters and the engine needed to be replaced. The vehicle was not repaired because the replacement engine was not available. The dealer offered a buyback through the regional manager, but no action had been taken. The manufacturer was made aware of the failure. The failure mileage was approximately 13,047.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after the vehicle had started, the vehicle failed to exceed 5 MPH while driving. The contact stated that there was a knocking sound coming from the vehicle and the vehicle was shaking abnormally. The contact stated that the vehicle was towed to the residence. No warning light was illuminated. The manufacturer was contacted, and the vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with failures of the lifters and the engine needed to be replaced. The vehicle was not repaired because the replacement engine was not available. The dealer offered a buyback through the regional manager, but no action had been taken. The manufacturer was made aware of the failure. The failure mileage was approximately 13,047.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after the vehicle had started, the vehicle failed to exceed 5 MPH while driving. The contact stated that there was a knocking sound coming from the vehicle and the vehicle was shaking abnormally. The contact stated that the vehicle was towed to the residence. No warning light was illuminated. The manufacturer was contacted, and the vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with failures of the lifters and the engine needed to be replaced. The vehicle was not repaired because the replacement engine was not available. The dealer offered a buyback through the regional manager, but no action had been taken. The manufacturer was made aware of the failure. The failure mileage was approximately 13,047.
Mfg Campaign: 11637379
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On [XXX] I was traveling was in [XXX] and I got an alert that said engine oil too hot and the truck started to lose power and pulled over and had to be towed to my dealership. I found out a couple days that the engine was seized. The dealership was able to get a crate motor and replace a couple weeks later. With all the buzz I am nervous all Chevy did was put another potential bad engine in the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I was traveling was in [XXX] and I got an alert that said engine oil too hot and the truck started to lose power and pulled over and had to be towed to my dealership. I found out a couple days that the engine was seized. The dealership was able to get a crate motor and replace a couple weeks later. With all the buzz I am nervous all Chevy did was put another potential bad engine in the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I was traveling was in [XXX] and I got an alert that said engine oil too hot and the truck started to lose power and pulled over and had to be towed to my dealership. I found out a couple days that the engine was seized. The dealership was able to get a crate motor and replace a couple weeks later. With all the buzz I am nervous all Chevy did was put another potential bad engine in the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637391
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Truck shut off while getting off of ramp of I10 150 miles from home. Check engine light came on. Let truck sit for 10 minutes while on phone with onstar. Got truck to start and off highway. Let sit for another 30 minutes. Truck started with no lights on. Drove to dealer. They said it was a battery issue. One week later driving and check engine came back on. Drove straight to dealer. They said cam shaft and needs new engine. That was on Dec 17th. Still waiting for engine that they have no idea when I will recieve. This is a 2024 GMC 1500 Denali Reserve with 6.2 liter and has 8801 miles
Corrective Action:
Truck shut off while getting off of ramp of I10 150 miles from home. Check engine light came on. Let truck sit for 10 minutes while on phone with onstar. Got truck to start and off highway. Let sit for another 30 minutes. Truck started with no lights on. Drove to dealer. They said it was a battery issue. One week later driving and check engine came back on. Drove straight to dealer. They said cam shaft and needs new engine. That was on Dec 17th. Still waiting for engine that they have no idea when I will recieve. This is a 2024 GMC 1500 Denali Reserve with 6.2 liter and has 8801 miles
Additional Notes:
Truck shut off while getting off of ramp of I10 150 miles from home. Check engine light came on. Let truck sit for 10 minutes while on phone with onstar. Got truck to start and off highway. Let sit for another 30 minutes. Truck started with no lights on. Drove to dealer. They said it was a battery issue. One week later driving and check engine came back on. Drove straight to dealer. They said cam shaft and needs new engine. That was on Dec 17th. Still waiting for engine that they have no idea when I will recieve. This is a 2024 GMC 1500 Denali Reserve with 6.2 liter and has 8801 miles
Mfg Campaign: 11637511
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure. I was traveling back from vacation towing my trailer when without warning the engine seized up. No engine lights or high temperature until that moment. Fortunately we were traveling with another couple behind. Traveling at highway speed we pulled over on the shoulder. Friends pulled us off of the highway to a safe location to be towed when possible. Very concerning having to deal with that situation with family and friends on the highway!
Corrective Action:
Engine failure. I was traveling back from vacation towing my trailer when without warning the engine seized up. No engine lights or high temperature until that moment. Fortunately we were traveling with another couple behind. Traveling at highway speed we pulled over on the shoulder. Friends pulled us off of the highway to a safe location to be towed when possible. Very concerning having to deal with that situation with family and friends on the highway!
Additional Notes:
Engine failure. I was traveling back from vacation towing my trailer when without warning the engine seized up. No engine lights or high temperature until that moment. Fortunately we were traveling with another couple behind. Traveling at highway speed we pulled over on the shoulder. Friends pulled us off of the highway to a safe location to be towed when possible. Very concerning having to deal with that situation with family and friends on the highway!
Mfg Campaign: 11637016
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Two separate but related incidents: 1. Sudden complete loss of power on a busy highway interchange. I had to pull over in an unsafe merge point. The truck would not start and had to be towed to a dealership. The tow driver was eventually able to start the truck and load it on a flatbed. The dealership had the vehicle for 3-4 days and replaced the starter and a fuse. 2. Second incident happened approximately 24 hours after getting truck back from the first incident. Sudden loss of power coming up a large hill. Truck completely died and would not start again. Tow truck driver could not get the truck started and therefore could not get the truck in neutral. Tow truck driver had to drag the truck on to a flatbed and tow to a dealership. Dealership reported metal in the oil filter and requires complete engine replacement. The incident happened on December 16th, 2024.
Corrective Action:
Two separate but related incidents: 1. Sudden complete loss of power on a busy highway interchange. I had to pull over in an unsafe merge point. The truck would not start and had to be towed to a dealership. The tow driver was eventually able to start the truck and load it on a flatbed. The dealership had the vehicle for 3-4 days and replaced the starter and a fuse. 2. Second incident happened approximately 24 hours after getting truck back from the first incident. Sudden loss of power coming up a large hill. Truck completely died and would not start again. Tow truck driver could not get the truck started and therefore could not get the truck in neutral. Tow truck driver had to drag the truck on to a flatbed and tow to a dealership. Dealership reported metal in the oil filter and requires complete engine replacement. The incident happened on December 16th, 2024.
Additional Notes:
Two separate but related incidents: 1. Sudden complete loss of power on a busy highway interchange. I had to pull over in an unsafe merge point. The truck would not start and had to be towed to a dealership. The tow driver was eventually able to start the truck and load it on a flatbed. The dealership had the vehicle for 3-4 days and replaced the starter and a fuse. 2. Second incident happened approximately 24 hours after getting truck back from the first incident. Sudden loss of power coming up a large hill. Truck completely died and would not start again. Tow truck driver could not get the truck started and therefore could not get the truck in neutral. Tow truck driver had to drag the truck on to a flatbed and tow to a dealership. Dealership reported metal in the oil filter and requires complete engine replacement. The incident happened on December 16th, 2024.
Mfg Campaign: 11637018
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Two separate but related incidents: 1. Sudden complete loss of power on a busy highway interchange. I had to pull over in an unsafe merge point. The truck would not start and had to be towed to a dealership. The tow driver was eventually able to start the truck and load it on a flatbed. The dealership had the vehicle for 3-4 days and replaced the starter and a fuse. 2. Second incident happened approximately 24 hours after getting truck back from the first incident. Sudden loss of power coming up a large hill. Truck completely died and would not start again. Tow truck driver could not get the truck started and therefore could not get the truck in neutral. Tow truck driver had to drag the truck on to a flatbed and tow to a dealership. Dealership reported metal in the oil filter and requires complete engine replacement. The incident happened on December 16th, 2024.
Corrective Action:
Two separate but related incidents: 1. Sudden complete loss of power on a busy highway interchange. I had to pull over in an unsafe merge point. The truck would not start and had to be towed to a dealership. The tow driver was eventually able to start the truck and load it on a flatbed. The dealership had the vehicle for 3-4 days and replaced the starter and a fuse. 2. Second incident happened approximately 24 hours after getting truck back from the first incident. Sudden loss of power coming up a large hill. Truck completely died and would not start again. Tow truck driver could not get the truck started and therefore could not get the truck in neutral. Tow truck driver had to drag the truck on to a flatbed and tow to a dealership. Dealership reported metal in the oil filter and requires complete engine replacement. The incident happened on December 16th, 2024.
Additional Notes:
Two separate but related incidents: 1. Sudden complete loss of power on a busy highway interchange. I had to pull over in an unsafe merge point. The truck would not start and had to be towed to a dealership. The tow driver was eventually able to start the truck and load it on a flatbed. The dealership had the vehicle for 3-4 days and replaced the starter and a fuse. 2. Second incident happened approximately 24 hours after getting truck back from the first incident. Sudden loss of power coming up a large hill. Truck completely died and would not start again. Tow truck driver could not get the truck started and therefore could not get the truck in neutral. Tow truck driver had to drag the truck on to a flatbed and tow to a dealership. Dealership reported metal in the oil filter and requires complete engine replacement. The incident happened on December 16th, 2024.
Mfg Campaign: 11637018
Recall Date: Jan 20, 2025
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