Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Silverado 1500 vehicles. The sensing diagnostic module (SDM) was left in manufacturing mode and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222387870
Recall Date: Nov 23, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
471 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Corrective Action:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Additional Notes:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Mfg Campaign: 11476450
Recall Date: Jul 29, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Corrective Action:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Additional Notes:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Mfg Campaign: 11476450
Recall Date: Jul 29, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that whenever the vehicle was turned off using the Push START feature, the vehicle would start rolling away. The vehicle failed to shift to park(P) once the vehicle was turned off. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that whenever the vehicle was turned off using the Push START feature, the vehicle would start rolling away. The vehicle failed to shift to park(P) once the vehicle was turned off. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that whenever the vehicle was turned off using the Push START feature, the vehicle would start rolling away. The vehicle failed to shift to park(P) once the vehicle was turned off. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Mfg Campaign: 11466968
Recall Date: Jun 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that whenever the vehicle was turned off using the Push START feature, the vehicle would start rolling away. The vehicle failed to shift to park(P) once the vehicle was turned off. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that whenever the vehicle was turned off using the Push START feature, the vehicle would start rolling away. The vehicle failed to shift to park(P) once the vehicle was turned off. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that whenever the vehicle was turned off using the Push START feature, the vehicle would start rolling away. The vehicle failed to shift to park(P) once the vehicle was turned off. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Mfg Campaign: 11466968
Recall Date: Jun 1, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DEF system defect causes truck to reduce speed repeatedly until minimal 5mph. Message reads: “67 miles until 65 MPH max speed”. Will repeat with repeated reduction of maximum speed. Placing vehicle in a dangerous position when not in proximity of repair facility or at night.
Corrective Action:
DEF system defect causes truck to reduce speed repeatedly until minimal 5mph. Message reads: “67 miles until 65 MPH max speed”. Will repeat with repeated reduction of maximum speed. Placing vehicle in a dangerous position when not in proximity of repair facility or at night.
Additional Notes:
DEF system defect causes truck to reduce speed repeatedly until minimal 5mph. Message reads: “67 miles until 65 MPH max speed”. Will repeat with repeated reduction of maximum speed. Placing vehicle in a dangerous position when not in proximity of repair facility or at night.
Mfg Campaign: 11464650
Recall Date: May 14, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEF system defect causes truck to reduce speed repeatedly until minimal 5mph. Message reads: “67 miles until 65 MPH max speed”. Will repeat with repeated reduction of maximum speed. Placing vehicle in a dangerous position when not in proximity of repair facility or at night.
Corrective Action:
DEF system defect causes truck to reduce speed repeatedly until minimal 5mph. Message reads: “67 miles until 65 MPH max speed”. Will repeat with repeated reduction of maximum speed. Placing vehicle in a dangerous position when not in proximity of repair facility or at night.
Additional Notes:
DEF system defect causes truck to reduce speed repeatedly until minimal 5mph. Message reads: “67 miles until 65 MPH max speed”. Will repeat with repeated reduction of maximum speed. Placing vehicle in a dangerous position when not in proximity of repair facility or at night.
Mfg Campaign: 11464650
Recall Date: May 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Since new delivery, transmission appears to slip into neutral when vehicle is first started and accelerated forward. Was advised by Chevrolet service that this is a known issue, and that GM is aware of the issue, but nothing can be done about it. Other than annoying, if a quicker move forward is required, the vehicle accelerates in neutral then grabs, causing the vehicle to slip on wet pavement, which could lead to a loss of control.
Corrective Action:
Since new delivery, transmission appears to slip into neutral when vehicle is first started and accelerated forward. Was advised by Chevrolet service that this is a known issue, and that GM is aware of the issue, but nothing can be done about it. Other than annoying, if a quicker move forward is required, the vehicle accelerates in neutral then grabs, causing the vehicle to slip on wet pavement, which could lead to a loss of control.
Additional Notes:
Since new delivery, transmission appears to slip into neutral when vehicle is first started and accelerated forward. Was advised by Chevrolet service that this is a known issue, and that GM is aware of the issue, but nothing can be done about it. Other than annoying, if a quicker move forward is required, the vehicle accelerates in neutral then grabs, causing the vehicle to slip on wet pavement, which could lead to a loss of control.
Mfg Campaign: 11461116
Recall Date: Apr 18, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while her son was driving 50 MPH, the vehicle stalled. The contact stated that the "Shift to Neutral" and "Restart Vehicle" messages were displayed on the instrument panel. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 4,340.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while her son was driving 50 MPH, the vehicle stalled. The contact stated that the "Shift to Neutral" and "Restart Vehicle" messages were displayed on the instrument panel. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 4,340.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while her son was driving 50 MPH, the vehicle stalled. The contact stated that the "Shift to Neutral" and "Restart Vehicle" messages were displayed on the instrument panel. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 4,340.
Mfg Campaign: 11456822
Recall Date: Mar 15, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have two GM vehicles. 1) 2022 GMC Sierra Denali 4x4; 6.2 V8 and 2) 2022 Chevy Silverado High Country; 6.2 V8 as well. My Chevy is producing a mysterious black substance, whereas the Sierra does not. I am being told that this behavior is normal. I would expect the same behavior from both vehicles, but that is not the case.
Corrective Action:
I have two GM vehicles. 1) 2022 GMC Sierra Denali 4x4; 6.2 V8 and 2) 2022 Chevy Silverado High Country; 6.2 V8 as well. My Chevy is producing a mysterious black substance, whereas the Sierra does not. I am being told that this behavior is normal. I would expect the same behavior from both vehicles, but that is not the case.
Additional Notes:
I have two GM vehicles. 1) 2022 GMC Sierra Denali 4x4; 6.2 V8 and 2) 2022 Chevy Silverado High Country; 6.2 V8 as well. My Chevy is producing a mysterious black substance, whereas the Sierra does not. I am being told that this behavior is normal. I would expect the same behavior from both vehicles, but that is not the case.
Mfg Campaign: 11456587
Recall Date: Mar 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On the first drive everyday, the transmission keeps slipping between 1st and 2nd gear and you have no power trying to accelerate until you find a gear. Took it to dealership and they couldn’t find anything wrong. They said Chevrolet has a bulletin on this issue already. Not okay
Corrective Action:
On the first drive everyday, the transmission keeps slipping between 1st and 2nd gear and you have no power trying to accelerate until you find a gear. Took it to dealership and they couldn’t find anything wrong. They said Chevrolet has a bulletin on this issue already. Not okay
Additional Notes:
On the first drive everyday, the transmission keeps slipping between 1st and 2nd gear and you have no power trying to accelerate until you find a gear. Took it to dealership and they couldn’t find anything wrong. They said Chevrolet has a bulletin on this issue already. Not okay
Mfg Campaign: 11454224
Recall Date: Feb 26, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 60 MPH and coughing, he got distracted and lost control of the vehicle. The vehicle veered off the road and crashed into several trees. The air bags failed to deploy. The contact's husband did not recall whether a warning light illuminated. The contact also stated that the following distance indicator feature of the vehicle that would cause the vehicle to decelerate when approaching an object failed to respond while the vehicle was veering towards the trees. The contact's husband was transported out of the vehicle to the hospital with the assistance of emergency units. The contact's husband sustained chips to his spine, C7+1 chips on his neck, a laceration on his forehead, bruises on the upper body, and a left broken rib. A police report was filed. The vehicle was towed to a tow lot, then it was towed to the dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 1100.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 60 MPH and coughing, he got distracted and lost control of the vehicle. The vehicle veered off the road and crashed into several trees. The air bags failed to deploy. The contact's husband did not recall whether a warning light illuminated. The contact also stated that the following distance indicator feature of the vehicle that would cause the vehicle to decelerate when approaching an object failed to respond while the vehicle was veering towards the trees. The contact's husband was transported out of the vehicle to the hospital with the assistance of emergency units. The contact's husband sustained chips to his spine, C7+1 chips on his neck, a laceration on his forehead, bruises on the upper body, and a left broken rib. A police report was filed. The vehicle was towed to a tow lot, then it was towed to the dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 1100.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 60 MPH and coughing, he got distracted and lost control of the vehicle. The vehicle veered off the road and crashed into several trees. The air bags failed to deploy. The contact's husband did not recall whether a warning light illuminated. The contact also stated that the following distance indicator feature of the vehicle that would cause the vehicle to decelerate when approaching an object failed to respond while the vehicle was veering towards the trees. The contact's husband was transported out of the vehicle to the hospital with the assistance of emergency units. The contact's husband sustained chips to his spine, C7+1 chips on his neck, a laceration on his forehead, bruises on the upper body, and a left broken rib. A police report was filed. The vehicle was towed to a tow lot, then it was towed to the dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 1100.
Mfg Campaign: 11444681
Recall Date: Dec 22, 2021
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