Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Silverado 1500 vehicles. The sensing diagnostic module (SDM) was left in manufacturing mode and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222387870
Recall Date: Nov 23, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
471 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GM is rolling trucks off the production line with a known trailer brake controller fault. This issue causes the truck to lock out the trailer braking function immediately after applying braking with a trailer attached. This causes stopping distance to be dramatically increased resulting in greater risk of an accident. GM needs to correct this issue before loss of life occurs. This seems to be wide spread. https://www.gm-trucks.com/forums/applications/core/interface/file/attachment.php?id=166822&key=85381e43bf444ec4cbd8ddc48e53190b
Corrective Action:
GM is rolling trucks off the production line with a known trailer brake controller fault. This issue causes the truck to lock out the trailer braking function immediately after applying braking with a trailer attached. This causes stopping distance to be dramatically increased resulting in greater risk of an accident. GM needs to correct this issue before loss of life occurs. This seems to be wide spread. https://www.gm-trucks.com/forums/applications/core/interface/file/attachment.php?id=166822&key=85381e43bf444ec4cbd8ddc48e53190b
Additional Notes:
GM is rolling trucks off the production line with a known trailer brake controller fault. This issue causes the truck to lock out the trailer braking function immediately after applying braking with a trailer attached. This causes stopping distance to be dramatically increased resulting in greater risk of an accident. GM needs to correct this issue before loss of life occurs. This seems to be wide spread. https://www.gm-trucks.com/forums/applications/core/interface/file/attachment.php?id=166822&key=85381e43bf444ec4cbd8ddc48e53190b
Mfg Campaign: 11495114
Recall Date: Nov 28, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While towing a 7500lb trailer the trailer brakes quit working. The module says trailer brakes disconnected. Servive teailer brakes. Gm dealer diagnosed, said they are aware of the problem. Issued a bulletin PIT5948A. But there is no fix available. This could kill someone.
Corrective Action:
While towing a 7500lb trailer the trailer brakes quit working. The module says trailer brakes disconnected. Servive teailer brakes. Gm dealer diagnosed, said they are aware of the problem. Issued a bulletin PIT5948A. But there is no fix available. This could kill someone.
Additional Notes:
While towing a 7500lb trailer the trailer brakes quit working. The module says trailer brakes disconnected. Servive teailer brakes. Gm dealer diagnosed, said they are aware of the problem. Issued a bulletin PIT5948A. But there is no fix available. This could kill someone.
Mfg Campaign: 11494761
Recall Date: Nov 23, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While towing a 7500lb trailer the trailer brakes quit working. The module says trailer brakes disconnected. Servive teailer brakes. Gm dealer diagnosed, said they are aware of the problem. Issued a bulletin PIT5948A. But there is no fix available. This could kill someone.
Corrective Action:
While towing a 7500lb trailer the trailer brakes quit working. The module says trailer brakes disconnected. Servive teailer brakes. Gm dealer diagnosed, said they are aware of the problem. Issued a bulletin PIT5948A. But there is no fix available. This could kill someone.
Additional Notes:
While towing a 7500lb trailer the trailer brakes quit working. The module says trailer brakes disconnected. Servive teailer brakes. Gm dealer diagnosed, said they are aware of the problem. Issued a bulletin PIT5948A. But there is no fix available. This could kill someone.
Mfg Campaign: 11494761
Recall Date: Nov 23, 2022
General Motors, Llc
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the trailer braking system failure warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was an integrated trailer brake system failure. The vehicle had not been repaired due to the manufacturer not having a fix for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,750.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the trailer braking system failure warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was an integrated trailer brake system failure. The vehicle had not been repaired due to the manufacturer not having a fix for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,750.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the trailer braking system failure warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was an integrated trailer brake system failure. The vehicle had not been repaired due to the manufacturer not having a fix for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,750.
Mfg Campaign: 11493696
Recall Date: Nov 15, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the trailer braking system failure warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was an integrated trailer brake system failure. The vehicle had not been repaired due to the manufacturer not having a fix for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,750.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the trailer braking system failure warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was an integrated trailer brake system failure. The vehicle had not been repaired due to the manufacturer not having a fix for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,750.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the trailer braking system failure warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was an integrated trailer brake system failure. The vehicle had not been repaired due to the manufacturer not having a fix for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,750.
Mfg Campaign: 11493696
Recall Date: Nov 15, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired. The manufacturer was not contacted. The approximate failure mileage was 3,500.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired. The manufacturer was not contacted. The approximate failure mileage was 3,500.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired. The manufacturer was not contacted. The approximate failure mileage was 3,500.
Mfg Campaign: 11493698
Recall Date: Nov 15, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired. The manufacturer was not contacted. The approximate failure mileage was 3,500.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired. The manufacturer was not contacted. The approximate failure mileage was 3,500.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired. The manufacturer was not contacted. The approximate failure mileage was 3,500.
Mfg Campaign: 11493698
Recall Date: Nov 15, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 11/10/2022 I was driving in moderate to heavy traffic at low speed; approximately twenty (20) mph. I applied the brakes and immediately experienced a hard pedal coupled with some pulsating. I pressed the pedal as hard as I could as there was traffic stopped in front of me. At the same time every warning light illuminated on the dashboard. My truck stopped just short of colliding with the other vehicle in front of me. The message displayed on the dash read “Brake System Failure” followed by a second message which read “Trailer Brake Failure”, and then an additional message that read “Do not exceed 42 mph”. Fortunately there was a Chevy dealership nearby. I drove the vehicle at very low speed to their service department and currently wait a diagnosis. My Chevrolet app also sent me a text at the time of the incident which read “Diagnostic Alert: Service the Antilock Braking System in your 2022 Silverado within 1 day”. My experience is similar to another incident which was reported to your agency in September of this year involving the same model truck. Note: I was not pulling a trailer at the time of the incident.
Corrective Action:
On 11/10/2022 I was driving in moderate to heavy traffic at low speed; approximately twenty (20) mph. I applied the brakes and immediately experienced a hard pedal coupled with some pulsating. I pressed the pedal as hard as I could as there was traffic stopped in front of me. At the same time every warning light illuminated on the dashboard. My truck stopped just short of colliding with the other vehicle in front of me. The message displayed on the dash read “Brake System Failure” followed by a second message which read “Trailer Brake Failure”, and then an additional message that read “Do not exceed 42 mph”. Fortunately there was a Chevy dealership nearby. I drove the vehicle at very low speed to their service department and currently wait a diagnosis. My Chevrolet app also sent me a text at the time of the incident which read “Diagnostic Alert: Service the Antilock Braking System in your 2022 Silverado within 1 day”. My experience is similar to another incident which was reported to your agency in September of this year involving the same model truck. Note: I was not pulling a trailer at the time of the incident.
Additional Notes:
On 11/10/2022 I was driving in moderate to heavy traffic at low speed; approximately twenty (20) mph. I applied the brakes and immediately experienced a hard pedal coupled with some pulsating. I pressed the pedal as hard as I could as there was traffic stopped in front of me. At the same time every warning light illuminated on the dashboard. My truck stopped just short of colliding with the other vehicle in front of me. The message displayed on the dash read “Brake System Failure” followed by a second message which read “Trailer Brake Failure”, and then an additional message that read “Do not exceed 42 mph”. Fortunately there was a Chevy dealership nearby. I drove the vehicle at very low speed to their service department and currently wait a diagnosis. My Chevrolet app also sent me a text at the time of the incident which read “Diagnostic Alert: Service the Antilock Braking System in your 2022 Silverado within 1 day”. My experience is similar to another incident which was reported to your agency in September of this year involving the same model truck. Note: I was not pulling a trailer at the time of the incident.
Mfg Campaign: 11493222
Recall Date: Nov 11, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service Trailer Brake Message with DTC C159C; Upon attaching my RV trailer, the trailer connected to the integrated systems as expected. Went though light inspections. I adjusted trailer brake gain. Upon first drive the message: Trailer Brakes Disabled Service Required. Took vehicle to dealership. They found #PIT5948A from Oct 6th, 2022 stating that engineers are aware of issue for all models using this integrated trailer brake. This is an Urgent issue and critical for those pulling trailers with brakes. This is very dangerous to have trailer brakes disabled when pulling heavy trailers can can result in serious accidents and should be addressed immediately. I've also not seen any communications on this from GM.
Corrective Action:
Service Trailer Brake Message with DTC C159C; Upon attaching my RV trailer, the trailer connected to the integrated systems as expected. Went though light inspections. I adjusted trailer brake gain. Upon first drive the message: Trailer Brakes Disabled Service Required. Took vehicle to dealership. They found #PIT5948A from Oct 6th, 2022 stating that engineers are aware of issue for all models using this integrated trailer brake. This is an Urgent issue and critical for those pulling trailers with brakes. This is very dangerous to have trailer brakes disabled when pulling heavy trailers can can result in serious accidents and should be addressed immediately. I've also not seen any communications on this from GM.
Additional Notes:
Service Trailer Brake Message with DTC C159C; Upon attaching my RV trailer, the trailer connected to the integrated systems as expected. Went though light inspections. I adjusted trailer brake gain. Upon first drive the message: Trailer Brakes Disabled Service Required. Took vehicle to dealership. They found #PIT5948A from Oct 6th, 2022 stating that engineers are aware of issue for all models using this integrated trailer brake. This is an Urgent issue and critical for those pulling trailers with brakes. This is very dangerous to have trailer brakes disabled when pulling heavy trailers can can result in serious accidents and should be addressed immediately. I've also not seen any communications on this from GM.
Mfg Campaign: 11491875
Recall Date: Nov 2, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
From day one of purchasing this vehicle the trailer brake controller would stop working after a mile or so while towing either of my two trailers. I brought the truck back to the dealer to get this issue fixed and their service response was "we could not duplicate problem, it must be with your trailer". I have two 10K trailers and both have same issue with my truck. I then went to and Utility Trailer dealer to determine if a new/never used trailer on the lot would duplicate them problem, which it did, proving the issue is not with my trailers, it is with the truck. This issue is a true safety issue because the warning 'brakes disabled' does not show up until you start driving/pulling a trailer. The brake controller message comes up on front display (trailer brakes disabled service required) and this shuts off trailer brakes which is a true safe issue if the vehicle needs stop. I've researched this issue extensively and social media platforms have this same issue reported however to my dismay there are no active or open recalls. I NEED THIS FIXED and I will continue to pursue and raise this issue as it's both dangerous and frustrating that I purchased a very expensive vehicle where I cannot use it as I need to.
Corrective Action:
From day one of purchasing this vehicle the trailer brake controller would stop working after a mile or so while towing either of my two trailers. I brought the truck back to the dealer to get this issue fixed and their service response was "we could not duplicate problem, it must be with your trailer". I have two 10K trailers and both have same issue with my truck. I then went to and Utility Trailer dealer to determine if a new/never used trailer on the lot would duplicate them problem, which it did, proving the issue is not with my trailers, it is with the truck. This issue is a true safety issue because the warning 'brakes disabled' does not show up until you start driving/pulling a trailer. The brake controller message comes up on front display (trailer brakes disabled service required) and this shuts off trailer brakes which is a true safe issue if the vehicle needs stop. I've researched this issue extensively and social media platforms have this same issue reported however to my dismay there are no active or open recalls. I NEED THIS FIXED and I will continue to pursue and raise this issue as it's both dangerous and frustrating that I purchased a very expensive vehicle where I cannot use it as I need to.
Additional Notes:
From day one of purchasing this vehicle the trailer brake controller would stop working after a mile or so while towing either of my two trailers. I brought the truck back to the dealer to get this issue fixed and their service response was "we could not duplicate problem, it must be with your trailer". I have two 10K trailers and both have same issue with my truck. I then went to and Utility Trailer dealer to determine if a new/never used trailer on the lot would duplicate them problem, which it did, proving the issue is not with my trailers, it is with the truck. This issue is a true safety issue because the warning 'brakes disabled' does not show up until you start driving/pulling a trailer. The brake controller message comes up on front display (trailer brakes disabled service required) and this shuts off trailer brakes which is a true safe issue if the vehicle needs stop. I've researched this issue extensively and social media platforms have this same issue reported however to my dismay there are no active or open recalls. I NEED THIS FIXED and I will continue to pursue and raise this issue as it's both dangerous and frustrating that I purchased a very expensive vehicle where I cannot use it as I need to.
Mfg Campaign: 11490629
Recall Date: Oct 24, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This vehicle has integrated electric brake system. After hooking up Homesteader Hercules trailer, went through all settings, adjusted brake gain, brakes worked for 1 minute, then alert appeared "trailer brakes disabled" "service trailer brake system". This is an ugent issue; the trailer is a 6x12 dual axle and the electric brakes are essential. The Silverado ZR2 is a heavy truck, but depending on only the truck brakes on wet pavement could be disastrous! The dealership has been notified and will run a diagnostic check on it. But, one of the reasons I purchased this truck is the fact it came with the electric brake control system factory installed. (ZR2 only has 237 miles on it currently)
Corrective Action:
This vehicle has integrated electric brake system. After hooking up Homesteader Hercules trailer, went through all settings, adjusted brake gain, brakes worked for 1 minute, then alert appeared "trailer brakes disabled" "service trailer brake system". This is an ugent issue; the trailer is a 6x12 dual axle and the electric brakes are essential. The Silverado ZR2 is a heavy truck, but depending on only the truck brakes on wet pavement could be disastrous! The dealership has been notified and will run a diagnostic check on it. But, one of the reasons I purchased this truck is the fact it came with the electric brake control system factory installed. (ZR2 only has 237 miles on it currently)
Additional Notes:
This vehicle has integrated electric brake system. After hooking up Homesteader Hercules trailer, went through all settings, adjusted brake gain, brakes worked for 1 minute, then alert appeared "trailer brakes disabled" "service trailer brake system". This is an ugent issue; the trailer is a 6x12 dual axle and the electric brakes are essential. The Silverado ZR2 is a heavy truck, but depending on only the truck brakes on wet pavement could be disastrous! The dealership has been notified and will run a diagnostic check on it. But, one of the reasons I purchased this truck is the fact it came with the electric brake control system factory installed. (ZR2 only has 237 miles on it currently)
Mfg Campaign: 11489389
Recall Date: Oct 15, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving approximately 75-80 MPH, the vehicle inadvertently decelerated to 40 MPH and jerked with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine misfire in cylinder # 4, causing an electrical system failure. The dealer replaced the injector; however, the failure recurred. The vehicle was towed back to the dealer where it was determined that the injector needed to be replaced again. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving approximately 75-80 MPH, the vehicle inadvertently decelerated to 40 MPH and jerked with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine misfire in cylinder # 4, causing an electrical system failure. The dealer replaced the injector; however, the failure recurred. The vehicle was towed back to the dealer where it was determined that the injector needed to be replaced again. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving approximately 75-80 MPH, the vehicle inadvertently decelerated to 40 MPH and jerked with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine misfire in cylinder # 4, causing an electrical system failure. The dealer replaced the injector; however, the failure recurred. The vehicle was towed back to the dealer where it was determined that the injector needed to be replaced again. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Mfg Campaign: 11487732
Recall Date: Oct 3, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I was driving my vehicle on 9/12 the truck reported a brake system failure and I lost power to my brakes. I was able to pull over at the gas station and call the dealership. They said they couldn’t assist because they didn’t know what the issue was. I called a tow truck and had it towed to the dealer. They had my truck for 8 days and replaced the brake module and gave me back my truck. I noticed that the truck had only moved 1 mile from the time I left it at the dealer. NO ONE TEST DROVE THE VEHICLE prior to giving it back to me. As I was driving home on 9/20 my brakes failed again and I lost power. The dashboard read “Brake system failure “. I called the dealer and this time they towed the vehicle. They said they are replacing the entire master cylinder but I don’t have faith that this will solve the issue. I’ve heard of other Chevy Silverado’s with the same issue at the dealer in Saint cloud and OBT. I’ve reported this to GM HQ and it doesn’t seem like there is a sense of urgency or that they care about the safety concerns I have with this truck… I do not feel safe in that vehicle and need your help. The first file is from 9/12 and the second file is from 9/20. See attached
Corrective Action:
As I was driving my vehicle on 9/12 the truck reported a brake system failure and I lost power to my brakes. I was able to pull over at the gas station and call the dealership. They said they couldn’t assist because they didn’t know what the issue was. I called a tow truck and had it towed to the dealer. They had my truck for 8 days and replaced the brake module and gave me back my truck. I noticed that the truck had only moved 1 mile from the time I left it at the dealer. NO ONE TEST DROVE THE VEHICLE prior to giving it back to me. As I was driving home on 9/20 my brakes failed again and I lost power. The dashboard read “Brake system failure “. I called the dealer and this time they towed the vehicle. They said they are replacing the entire master cylinder but I don’t have faith that this will solve the issue. I’ve heard of other Chevy Silverado’s with the same issue at the dealer in Saint cloud and OBT. I’ve reported this to GM HQ and it doesn’t seem like there is a sense of urgency or that they care about the safety concerns I have with this truck… I do not feel safe in that vehicle and need your help. The first file is from 9/12 and the second file is from 9/20. See attached
Additional Notes:
As I was driving my vehicle on 9/12 the truck reported a brake system failure and I lost power to my brakes. I was able to pull over at the gas station and call the dealership. They said they couldn’t assist because they didn’t know what the issue was. I called a tow truck and had it towed to the dealer. They had my truck for 8 days and replaced the brake module and gave me back my truck. I noticed that the truck had only moved 1 mile from the time I left it at the dealer. NO ONE TEST DROVE THE VEHICLE prior to giving it back to me. As I was driving home on 9/20 my brakes failed again and I lost power. The dashboard read “Brake system failure “. I called the dealer and this time they towed the vehicle. They said they are replacing the entire master cylinder but I don’t have faith that this will solve the issue. I’ve heard of other Chevy Silverado’s with the same issue at the dealer in Saint cloud and OBT. I’ve reported this to GM HQ and it doesn’t seem like there is a sense of urgency or that they care about the safety concerns I have with this truck… I do not feel safe in that vehicle and need your help. The first file is from 9/12 and the second file is from 9/20. See attached
Mfg Campaign: 11486784
Recall Date: Sep 27, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Corrective Action:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Additional Notes:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Mfg Campaign: 11486547
Recall Date: Sep 26, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Corrective Action:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Additional Notes:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Mfg Campaign: 11486547
Recall Date: Sep 26, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Corrective Action:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Additional Notes:
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Mfg Campaign: 11486547
Recall Date: Sep 26, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Hood scoop is painted in a gloss and the angel makes the sun reflection on the back of it blind the driver. Needs immediate attention
Corrective Action:
Hood scoop is painted in a gloss and the angel makes the sun reflection on the back of it blind the driver. Needs immediate attention
Additional Notes:
Hood scoop is painted in a gloss and the angel makes the sun reflection on the back of it blind the driver. Needs immediate attention
Mfg Campaign: 11486187
Recall Date: Sep 24, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado. The contact stated that while her husband was driving at approximately 25 MPH a vehicle in front came to a sudden stop, the contact stated that the vehicle is equipped with front collision avoidance equipment. The husband crashed into the rear end of the vehicle. The contact's vehicle had damage to the front bumper which was crushed following contact with the other vehicle's bumper and trailer hitch. The other vehicle suffered light scratch damage to the trailer hitch and bumper. The contact stated that the collision avoidance light was illuminated. There were no injuries, both vehicles were drivable. Additionally, the contact stated that the auto-high beam feature had stopped functioning. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 11,105.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado. The contact stated that while her husband was driving at approximately 25 MPH a vehicle in front came to a sudden stop, the contact stated that the vehicle is equipped with front collision avoidance equipment. The husband crashed into the rear end of the vehicle. The contact's vehicle had damage to the front bumper which was crushed following contact with the other vehicle's bumper and trailer hitch. The other vehicle suffered light scratch damage to the trailer hitch and bumper. The contact stated that the collision avoidance light was illuminated. There were no injuries, both vehicles were drivable. Additionally, the contact stated that the auto-high beam feature had stopped functioning. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 11,105.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado. The contact stated that while her husband was driving at approximately 25 MPH a vehicle in front came to a sudden stop, the contact stated that the vehicle is equipped with front collision avoidance equipment. The husband crashed into the rear end of the vehicle. The contact's vehicle had damage to the front bumper which was crushed following contact with the other vehicle's bumper and trailer hitch. The other vehicle suffered light scratch damage to the trailer hitch and bumper. The contact stated that the collision avoidance light was illuminated. There were no injuries, both vehicles were drivable. Additionally, the contact stated that the auto-high beam feature had stopped functioning. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 11,105.
Mfg Campaign: 11479583
Recall Date: Aug 16, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at highway speed and winding the engine up to pass, the entire truck shudders and it feels as if the transmission slips. The vehicle does not accelerate normally and it feels as if the transmission has issues finding the passing gear. After passing and letting off the gas it continues to shudder for a while until you reach a steady speed. Occurs with or without a load. When loaded with weight in bed (such as a load of firewood) and/or towing a trailer the shudder/vibration and slipping feeling are more pronounced when just passengers are in the vehicle. Vehicle has about 3000 miles and the issue is occurring more frequently. started at about 2.5 k miles or so. Dealer was unable to duplicate on my first service call. I will take it back again when it happens.
Corrective Action:
While driving at highway speed and winding the engine up to pass, the entire truck shudders and it feels as if the transmission slips. The vehicle does not accelerate normally and it feels as if the transmission has issues finding the passing gear. After passing and letting off the gas it continues to shudder for a while until you reach a steady speed. Occurs with or without a load. When loaded with weight in bed (such as a load of firewood) and/or towing a trailer the shudder/vibration and slipping feeling are more pronounced when just passengers are in the vehicle. Vehicle has about 3000 miles and the issue is occurring more frequently. started at about 2.5 k miles or so. Dealer was unable to duplicate on my first service call. I will take it back again when it happens.
Additional Notes:
While driving at highway speed and winding the engine up to pass, the entire truck shudders and it feels as if the transmission slips. The vehicle does not accelerate normally and it feels as if the transmission has issues finding the passing gear. After passing and letting off the gas it continues to shudder for a while until you reach a steady speed. Occurs with or without a load. When loaded with weight in bed (such as a load of firewood) and/or towing a trailer the shudder/vibration and slipping feeling are more pronounced when just passengers are in the vehicle. Vehicle has about 3000 miles and the issue is occurring more frequently. started at about 2.5 k miles or so. Dealer was unable to duplicate on my first service call. I will take it back again when it happens.
Mfg Campaign: 11479630
Recall Date: Aug 16, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Corrective Action:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Additional Notes:
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Mfg Campaign: 11476450
Recall Date: Jul 29, 2022
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