Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
274 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While stopped at an intersection my truck lost all electrical power. a couple of seconds later the dash lights came on saying that the vehicle did not have any brakes or brake assist. Then while the vehicle was still in drive it started. due to the brakes not working the vehicle jerked forward. I put the car in neutral. The light turned green and I was able to get out of intersection and then went to the side of the road. While driving this short distance the vehicle displayed that because the brakes were not working it would not go over 62 MPH. Once I was able to stop I shut vehicle off. I waited a short time and restarted the vehicle. This appeared to fix the braking problem but the check engine light stayed on. Drove home with no further issues and called for service which will be 2/19/24. Mostly my concern is that the vehicle restarted while in drive with the vehicle having no brakes.
Corrective Action:
While stopped at an intersection my truck lost all electrical power. a couple of seconds later the dash lights came on saying that the vehicle did not have any brakes or brake assist. Then while the vehicle was still in drive it started. due to the brakes not working the vehicle jerked forward. I put the car in neutral. The light turned green and I was able to get out of intersection and then went to the side of the road. While driving this short distance the vehicle displayed that because the brakes were not working it would not go over 62 MPH. Once I was able to stop I shut vehicle off. I waited a short time and restarted the vehicle. This appeared to fix the braking problem but the check engine light stayed on. Drove home with no further issues and called for service which will be 2/19/24. Mostly my concern is that the vehicle restarted while in drive with the vehicle having no brakes.
Additional Notes:
While stopped at an intersection my truck lost all electrical power. a couple of seconds later the dash lights came on saying that the vehicle did not have any brakes or brake assist. Then while the vehicle was still in drive it started. due to the brakes not working the vehicle jerked forward. I put the car in neutral. The light turned green and I was able to get out of intersection and then went to the side of the road. While driving this short distance the vehicle displayed that because the brakes were not working it would not go over 62 MPH. Once I was able to stop I shut vehicle off. I waited a short time and restarted the vehicle. This appeared to fix the braking problem but the check engine light stayed on. Drove home with no further issues and called for service which will be 2/19/24. Mostly my concern is that the vehicle restarted while in drive with the vehicle having no brakes.
Mfg Campaign: 11572330
Recall Date: Feb 16, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2023 Chevrolet Silverado ZR2 purchased 7/10/2023 with a 6.2L gasoline engine - Lifter and engine bearing failure leading to complete engine failure at 5920 miles on [XXX]. Dealership has been in possession of the vehicle since [XXX]. Engine failed, leaving me stranded at an intersection blocking traffic in single digit temperatures. Due to the electronic gear shift, there was no way to put the vehicle in neutral to move it from the intersection. The tow truck driver was forced to drag the vehicle onto flatbed tow truck, possibly damaging other components in the process. This appears to be a common issue that is known by General Motors without remedy. Appears to be related to the Dynamic Fuel Management system and spring-loaded lifters that fail. The vehicle has been inspected by Chevrolet Dealer, who determined it needs a full engine replacement. There were no warning lamps or messages leading up to the failure. Vehicle drove normal for over 100 miles on the highway. Upon exiting the highway, the auto start stop feature turned the engine off at a stop light. Upon letting off the brake, the engine struggled to start back up and check engine light came on. Pulled over immediately, and upon stopping at the stop sign the engine seized and would not restart. This led to me blocking an intersection for over an hour in single digit temperatures waiting for the police and a tow truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2023 Chevrolet Silverado ZR2 purchased 7/10/2023 with a 6.2L gasoline engine - Lifter and engine bearing failure leading to complete engine failure at 5920 miles on [XXX]. Dealership has been in possession of the vehicle since [XXX]. Engine failed, leaving me stranded at an intersection blocking traffic in single digit temperatures. Due to the electronic gear shift, there was no way to put the vehicle in neutral to move it from the intersection. The tow truck driver was forced to drag the vehicle onto flatbed tow truck, possibly damaging other components in the process. This appears to be a common issue that is known by General Motors without remedy. Appears to be related to the Dynamic Fuel Management system and spring-loaded lifters that fail. The vehicle has been inspected by Chevrolet Dealer, who determined it needs a full engine replacement. There were no warning lamps or messages leading up to the failure. Vehicle drove normal for over 100 miles on the highway. Upon exiting the highway, the auto start stop feature turned the engine off at a stop light. Upon letting off the brake, the engine struggled to start back up and check engine light came on. Pulled over immediately, and upon stopping at the stop sign the engine seized and would not restart. This led to me blocking an intersection for over an hour in single digit temperatures waiting for the police and a tow truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2023 Chevrolet Silverado ZR2 purchased 7/10/2023 with a 6.2L gasoline engine - Lifter and engine bearing failure leading to complete engine failure at 5920 miles on [XXX]. Dealership has been in possession of the vehicle since [XXX]. Engine failed, leaving me stranded at an intersection blocking traffic in single digit temperatures. Due to the electronic gear shift, there was no way to put the vehicle in neutral to move it from the intersection. The tow truck driver was forced to drag the vehicle onto flatbed tow truck, possibly damaging other components in the process. This appears to be a common issue that is known by General Motors without remedy. Appears to be related to the Dynamic Fuel Management system and spring-loaded lifters that fail. The vehicle has been inspected by Chevrolet Dealer, who determined it needs a full engine replacement. There were no warning lamps or messages leading up to the failure. Vehicle drove normal for over 100 miles on the highway. Upon exiting the highway, the auto start stop feature turned the engine off at a stop light. Upon letting off the brake, the engine struggled to start back up and check engine light came on. Pulled over immediately, and upon stopping at the stop sign the engine seized and would not restart. This led to me blocking an intersection for over an hour in single digit temperatures waiting for the police and a tow truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572189
Recall Date: Feb 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission has a shudder during gear change and at certain speeds. First noted to dealer at 7,500 miles and they could not duplicate. At 15,000 it is worse, they confirmed the issue but had no fix. New truck, they want me to just accept the problem for the moment and keep driving it. Not happy, distracting, wonder about damage being caused, and long-term impact. Will it quit on trip, middle of the night, etc.?
Corrective Action:
The transmission has a shudder during gear change and at certain speeds. First noted to dealer at 7,500 miles and they could not duplicate. At 15,000 it is worse, they confirmed the issue but had no fix. New truck, they want me to just accept the problem for the moment and keep driving it. Not happy, distracting, wonder about damage being caused, and long-term impact. Will it quit on trip, middle of the night, etc.?
Additional Notes:
The transmission has a shudder during gear change and at certain speeds. First noted to dealer at 7,500 miles and they could not duplicate. At 15,000 it is worse, they confirmed the issue but had no fix. New truck, they want me to just accept the problem for the moment and keep driving it. Not happy, distracting, wonder about damage being caused, and long-term impact. Will it quit on trip, middle of the night, etc.?
Mfg Campaign: 11571005
Recall Date: Feb 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased the vehicle on [XXX] at 124 miles it died at parking lot and would not start, called dealer i bought from they were no help. I had vehicle towed to local chevy dealer Dyer and they pulled VIN and said it was in open recall something about fuel injection flow, they said it should have never left the lot or been sold so now i'm up the creek no truck and not sure where to go with problem. Dyer says it is open ticket and they should have known this. The sales manager at Alanjay said he shows no recall on the truck. The print out from Dyer shows recall release on 01/10/2-24 and i bought on 01/17/2024 there saying they Alanjay should have caught the recall. HELP [XXX] : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased the vehicle on [XXX] at 124 miles it died at parking lot and would not start, called dealer i bought from they were no help. I had vehicle towed to local chevy dealer Dyer and they pulled VIN and said it was in open recall something about fuel injection flow, they said it should have never left the lot or been sold so now i'm up the creek no truck and not sure where to go with problem. Dyer says it is open ticket and they should have known this. The sales manager at Alanjay said he shows no recall on the truck. The print out from Dyer shows recall release on 01/10/2-24 and i bought on 01/17/2024 there saying they Alanjay should have caught the recall. HELP [XXX] : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased the vehicle on [XXX] at 124 miles it died at parking lot and would not start, called dealer i bought from they were no help. I had vehicle towed to local chevy dealer Dyer and they pulled VIN and said it was in open recall something about fuel injection flow, they said it should have never left the lot or been sold so now i'm up the creek no truck and not sure where to go with problem. Dyer says it is open ticket and they should have known this. The sales manager at Alanjay said he shows no recall on the truck. The print out from Dyer shows recall release on 01/10/2-24 and i bought on 01/17/2024 there saying they Alanjay should have caught the recall. HELP [XXX] : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568163
Recall Date: Jan 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck will intermittently stop making any and all sounds. No turn signal sound, no seat belt unbuckled alert, no radio sound. It remains that way until the truck is powered off and restarted. This includes all warning chimes and infotainment sound.
Corrective Action:
The truck will intermittently stop making any and all sounds. No turn signal sound, no seat belt unbuckled alert, no radio sound. It remains that way until the truck is powered off and restarted. This includes all warning chimes and infotainment sound.
Additional Notes:
The truck will intermittently stop making any and all sounds. No turn signal sound, no seat belt unbuckled alert, no radio sound. It remains that way until the truck is powered off and restarted. This includes all warning chimes and infotainment sound.
Mfg Campaign: 11566682
Recall Date: Jan 20, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Corrective Action:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Additional Notes:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Mfg Campaign: 11564551
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Corrective Action:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Additional Notes:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Mfg Campaign: 11564551
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Corrective Action:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Additional Notes:
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Mfg Campaign: 11564551
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission "shifter" has a Parking switch on top of the shifter. Pushing the shifter full forward results in the transmission being in REVERSE. Vehicles have had full forward result in PARK for as long as the automatic transmission has been around, creating a dangerous conflict between muscle memory and function. There have been two close-calls where my mind has considered it to be in PARK and when letting off the brake, the truck began moving in reverse. Luckily, I would have only hit a parked car but if there was a person behind me? Things could turn bad, quickly. Demonstration: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission "shifter" has a Parking switch on top of the shifter. Pushing the shifter full forward results in the transmission being in REVERSE. Vehicles have had full forward result in PARK for as long as the automatic transmission has been around, creating a dangerous conflict between muscle memory and function. There have been two close-calls where my mind has considered it to be in PARK and when letting off the brake, the truck began moving in reverse. Luckily, I would have only hit a parked car but if there was a person behind me? Things could turn bad, quickly. Demonstration: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission "shifter" has a Parking switch on top of the shifter. Pushing the shifter full forward results in the transmission being in REVERSE. Vehicles have had full forward result in PARK for as long as the automatic transmission has been around, creating a dangerous conflict between muscle memory and function. There have been two close-calls where my mind has considered it to be in PARK and when letting off the brake, the truck began moving in reverse. Luckily, I would have only hit a parked car but if there was a person behind me? Things could turn bad, quickly. Demonstration: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564173
Recall Date: Jan 8, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My tailgate has opened without activation 3 times while on roadways sending cargo to the road. This fortunately has not causes an accident (that I know of) but the potential obviously does exist as a vehicle may need to make an emergency lane change to avoid hitting a toolbox, crate, or other cargo that I may be carrying as I use my truck to work with. 2 of three times I was made aware and returned to clear the roadway further endangering myself. I have current cleared my pickup bed of all cargo as I no longer trust the tailgate from spewing cargo to the roadway.
Corrective Action:
My tailgate has opened without activation 3 times while on roadways sending cargo to the road. This fortunately has not causes an accident (that I know of) but the potential obviously does exist as a vehicle may need to make an emergency lane change to avoid hitting a toolbox, crate, or other cargo that I may be carrying as I use my truck to work with. 2 of three times I was made aware and returned to clear the roadway further endangering myself. I have current cleared my pickup bed of all cargo as I no longer trust the tailgate from spewing cargo to the roadway.
Additional Notes:
My tailgate has opened without activation 3 times while on roadways sending cargo to the road. This fortunately has not causes an accident (that I know of) but the potential obviously does exist as a vehicle may need to make an emergency lane change to avoid hitting a toolbox, crate, or other cargo that I may be carrying as I use my truck to work with. 2 of three times I was made aware and returned to clear the roadway further endangering myself. I have current cleared my pickup bed of all cargo as I no longer trust the tailgate from spewing cargo to the roadway.
Mfg Campaign: 11563215
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.
Corrective Action:
GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.
Additional Notes:
GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.
Mfg Campaign: 11562246
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.
Corrective Action:
GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.
Additional Notes:
GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.
Mfg Campaign: 11562246
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was experiencing unintended acceleration. The contact stated while pulling into his driveway and slightly depressing the accelerator pedal, the vehicle speed increased continuously. There was no warning light illuminated. The contact stated that he depressed the brake pedal and the vehicle responded as needed. The contact stated that the failure recurred several times while driving, and nearly caused a crash with another vehicle on one occasion. The vehicle was taken to the dealer several times; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was experiencing unintended acceleration. The contact stated while pulling into his driveway and slightly depressing the accelerator pedal, the vehicle speed increased continuously. There was no warning light illuminated. The contact stated that he depressed the brake pedal and the vehicle responded as needed. The contact stated that the failure recurred several times while driving, and nearly caused a crash with another vehicle on one occasion. The vehicle was taken to the dealer several times; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was experiencing unintended acceleration. The contact stated while pulling into his driveway and slightly depressing the accelerator pedal, the vehicle speed increased continuously. There was no warning light illuminated. The contact stated that he depressed the brake pedal and the vehicle responded as needed. The contact stated that the failure recurred several times while driving, and nearly caused a crash with another vehicle on one occasion. The vehicle was taken to the dealer several times; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,000.
Mfg Campaign: 11561929
Recall Date: Dec 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am writing to bring to your attention a recurring issue with my recently purchased 2023 Chevrolet Silverado, documented in detail here: [XXX] . Despite the evidence presented in the document and my personal experience, Chevrolet claims there is no known issue with my vehicle. The persistent problem involves a front-end squeak chirp, which significantly impacts the driving experience. There is less than 7000 miles on my new 2023 Silverado. I am reaching out to seek your assistance in addressing this matter, as it appears to be a broader concern affecting multiple Silverado models. I believe your involvement can help ensure that both my specific case and the larger issue are thoroughly investigated, and appropriate actions are taken to rectify these ongoing problems. Your prompt attention to this matter is greatly appreciated, and I look forward to a resolution that ensures the safety and performance of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am writing to bring to your attention a recurring issue with my recently purchased 2023 Chevrolet Silverado, documented in detail here: [XXX] . Despite the evidence presented in the document and my personal experience, Chevrolet claims there is no known issue with my vehicle. The persistent problem involves a front-end squeak chirp, which significantly impacts the driving experience. There is less than 7000 miles on my new 2023 Silverado. I am reaching out to seek your assistance in addressing this matter, as it appears to be a broader concern affecting multiple Silverado models. I believe your involvement can help ensure that both my specific case and the larger issue are thoroughly investigated, and appropriate actions are taken to rectify these ongoing problems. Your prompt attention to this matter is greatly appreciated, and I look forward to a resolution that ensures the safety and performance of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am writing to bring to your attention a recurring issue with my recently purchased 2023 Chevrolet Silverado, documented in detail here: [XXX] . Despite the evidence presented in the document and my personal experience, Chevrolet claims there is no known issue with my vehicle. The persistent problem involves a front-end squeak chirp, which significantly impacts the driving experience. There is less than 7000 miles on my new 2023 Silverado. I am reaching out to seek your assistance in addressing this matter, as it appears to be a broader concern affecting multiple Silverado models. I believe your involvement can help ensure that both my specific case and the larger issue are thoroughly investigated, and appropriate actions are taken to rectify these ongoing problems. Your prompt attention to this matter is greatly appreciated, and I look forward to a resolution that ensures the safety and performance of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11559244
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, due to the placement of the controls on the steering wheel, the contact unintentionally activated the cruise control. As a result, the vehicle quickly accelerated to the speed last set that had been stored in the memory, almost causing a collision with the vehicle ahead. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 200.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, due to the placement of the controls on the steering wheel, the contact unintentionally activated the cruise control. As a result, the vehicle quickly accelerated to the speed last set that had been stored in the memory, almost causing a collision with the vehicle ahead. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 200.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, due to the placement of the controls on the steering wheel, the contact unintentionally activated the cruise control. As a result, the vehicle quickly accelerated to the speed last set that had been stored in the memory, almost causing a collision with the vehicle ahead. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 200.
Mfg Campaign: 11558982
Recall Date: Dec 7, 2023
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the tailgate independently opened, causing tools to fall onto the roadway. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty switch on the tailgate. The tailgate switch was replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall related to the failure. The failure mileage was approximately 2,500. The VIN was not available.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the tailgate independently opened, causing tools to fall onto the roadway. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty switch on the tailgate. The tailgate switch was replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall related to the failure. The failure mileage was approximately 2,500. The VIN was not available.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the tailgate independently opened, causing tools to fall onto the roadway. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty switch on the tailgate. The tailgate switch was replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall related to the failure. The failure mileage was approximately 2,500. The VIN was not available.
Mfg Campaign: 11556415
Recall Date: Nov 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it
Corrective Action:
Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it
Additional Notes:
Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it
Mfg Campaign: 11555917
Recall Date: Nov 19, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it
Corrective Action:
Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it
Additional Notes:
Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it
Mfg Campaign: 11555917
Recall Date: Nov 19, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
There is a noticeable clunking or knocking noise from the rear suspension, possibly the leaf springs
Corrective Action:
There is a noticeable clunking or knocking noise from the rear suspension, possibly the leaf springs
Additional Notes:
There is a noticeable clunking or knocking noise from the rear suspension, possibly the leaf springs
Mfg Campaign: 11554598
Recall Date: Nov 10, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine oil cooler lines began leaking oil at 800 miles. Oil leak appears to be at engine connection for line. Took to dealer where vehicle was purchased. They added dye to engine oil and clean up evidence of leaks. Told me to drive for 300 miles and call if it leaked again. It leaked again and dealer is non responsive to request for repair. Will try another dealer. Leak is significant.
Corrective Action:
Engine oil cooler lines began leaking oil at 800 miles. Oil leak appears to be at engine connection for line. Took to dealer where vehicle was purchased. They added dye to engine oil and clean up evidence of leaks. Told me to drive for 300 miles and call if it leaked again. It leaked again and dealer is non responsive to request for repair. Will try another dealer. Leak is significant.
Additional Notes:
Engine oil cooler lines began leaking oil at 800 miles. Oil leak appears to be at engine connection for line. Took to dealer where vehicle was purchased. They added dye to engine oil and clean up evidence of leaks. Told me to drive for 300 miles and call if it leaked again. It leaked again and dealer is non responsive to request for repair. Will try another dealer. Leak is significant.
Mfg Campaign: 11553164
Recall Date: Nov 2, 2023
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Valencia, CA • 36 yrs
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