Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
274 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Truck started hesitating for no known reason. No check engine light, nothing. Shortly thereafter, truck stopped shifting after I pulled out into a very busy intersection. Would not move briefly. I quickly put it into park, then neutral, then drive again, and was able to limp out of the intersection, just missing oncoming vehicles. I was then able to barely limp to dealership. Check engine light finally came on just before I got there. They say defective transmission cooler seal and lines. I have no idea. Truck in shop for 5 weeks and no idea of when it will return. According to various Chevy/GMC forums, it's happening to others. Some have had entire transmission replaced in a car less than a year old. Not being able to exit an intersection is a problem.
Corrective Action:
Truck started hesitating for no known reason. No check engine light, nothing. Shortly thereafter, truck stopped shifting after I pulled out into a very busy intersection. Would not move briefly. I quickly put it into park, then neutral, then drive again, and was able to limp out of the intersection, just missing oncoming vehicles. I was then able to barely limp to dealership. Check engine light finally came on just before I got there. They say defective transmission cooler seal and lines. I have no idea. Truck in shop for 5 weeks and no idea of when it will return. According to various Chevy/GMC forums, it's happening to others. Some have had entire transmission replaced in a car less than a year old. Not being able to exit an intersection is a problem.
Additional Notes:
Truck started hesitating for no known reason. No check engine light, nothing. Shortly thereafter, truck stopped shifting after I pulled out into a very busy intersection. Would not move briefly. I quickly put it into park, then neutral, then drive again, and was able to limp out of the intersection, just missing oncoming vehicles. I was then able to barely limp to dealership. Check engine light finally came on just before I got there. They say defective transmission cooler seal and lines. I have no idea. Truck in shop for 5 weeks and no idea of when it will return. According to various Chevy/GMC forums, it's happening to others. Some have had entire transmission replaced in a car less than a year old. Not being able to exit an intersection is a problem.
Mfg Campaign: 11608105
Recall Date: Aug 12, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On June 16, 2024, my vehicle stalled on a 70 mph interstate. I was able to get to the side and attempt to restart. After ten minutes, the vehicle restarted and I received a message of "Low Battery". I drove it immediately to the dealership and advised service. The next day I called the dealership for a status update and was advised the engine seized. The vehicle had 3,212 miles on it at the time. The dealership ultimately received permission to replace the engine which took about three and a half weeks. The vehicle is simply not the same and has several issues since. One was a No Start and No Power.
Corrective Action:
On June 16, 2024, my vehicle stalled on a 70 mph interstate. I was able to get to the side and attempt to restart. After ten minutes, the vehicle restarted and I received a message of "Low Battery". I drove it immediately to the dealership and advised service. The next day I called the dealership for a status update and was advised the engine seized. The vehicle had 3,212 miles on it at the time. The dealership ultimately received permission to replace the engine which took about three and a half weeks. The vehicle is simply not the same and has several issues since. One was a No Start and No Power.
Additional Notes:
On June 16, 2024, my vehicle stalled on a 70 mph interstate. I was able to get to the side and attempt to restart. After ten minutes, the vehicle restarted and I received a message of "Low Battery". I drove it immediately to the dealership and advised service. The next day I called the dealership for a status update and was advised the engine seized. The vehicle had 3,212 miles on it at the time. The dealership ultimately received permission to replace the engine which took about three and a half weeks. The vehicle is simply not the same and has several issues since. One was a No Start and No Power.
Mfg Campaign: 11607753
Recall Date: Aug 10, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The way the hood on my truck was designed should be modified. If the sun hits my hood it about blinds me, the glare is very bright. One time I couldn't see the road for a minute or two. The sun visor does not help or solve the problem
Corrective Action:
The way the hood on my truck was designed should be modified. If the sun hits my hood it about blinds me, the glare is very bright. One time I couldn't see the road for a minute or two. The sun visor does not help or solve the problem
Additional Notes:
The way the hood on my truck was designed should be modified. If the sun hits my hood it about blinds me, the glare is very bright. One time I couldn't see the road for a minute or two. The sun visor does not help or solve the problem
Mfg Campaign: 11607174
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
at about 20k miles the valve body went out. When coming off the brake and pressing the gas the engine was jerking. The engine light came on and then started to downshift. The truck was towed to the dealer and they said a few days later it was the valve body. All the miles of the truck were highway miles and no towing was ever done on this truck.
Corrective Action:
at about 20k miles the valve body went out. When coming off the brake and pressing the gas the engine was jerking. The engine light came on and then started to downshift. The truck was towed to the dealer and they said a few days later it was the valve body. All the miles of the truck were highway miles and no towing was ever done on this truck.
Additional Notes:
at about 20k miles the valve body went out. When coming off the brake and pressing the gas the engine was jerking. The engine light came on and then started to downshift. The truck was towed to the dealer and they said a few days later it was the valve body. All the miles of the truck were highway miles and no towing was ever done on this truck.
Mfg Campaign: 11605434
Recall Date: Jul 30, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Automatic Transmission Valve Body Failure. It is available for inspection. Safety issue: Lost high gears and low gears while towing a camper trailer, speed limited. Dealer confirmed problem and ordered parts. No advanced notice of the problem. Transmission experienced a hard shift and check engine light and warning message appeared. Dealer reports new part GM Part #24047995 is unavailable nationwide due to so many other customers with same problem. No timeframe given of when a part could be available.
Corrective Action:
Automatic Transmission Valve Body Failure. It is available for inspection. Safety issue: Lost high gears and low gears while towing a camper trailer, speed limited. Dealer confirmed problem and ordered parts. No advanced notice of the problem. Transmission experienced a hard shift and check engine light and warning message appeared. Dealer reports new part GM Part #24047995 is unavailable nationwide due to so many other customers with same problem. No timeframe given of when a part could be available.
Additional Notes:
Automatic Transmission Valve Body Failure. It is available for inspection. Safety issue: Lost high gears and low gears while towing a camper trailer, speed limited. Dealer confirmed problem and ordered parts. No advanced notice of the problem. Transmission experienced a hard shift and check engine light and warning message appeared. Dealer reports new part GM Part #24047995 is unavailable nationwide due to so many other customers with same problem. No timeframe given of when a part could be available.
Mfg Campaign: 11604066
Recall Date: Jul 23, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Corrective Action:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Additional Notes:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Mfg Campaign: 11603690
Recall Date: Jul 22, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Corrective Action:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Additional Notes:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Mfg Campaign: 11603690
Recall Date: Jul 22, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Corrective Action:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Additional Notes:
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Mfg Campaign: 11603690
Recall Date: Jul 22, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Corrective Action:
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Additional Notes:
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Mfg Campaign: 11602844
Recall Date: Jul 17, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Corrective Action:
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Additional Notes:
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Mfg Campaign: 11602844
Recall Date: Jul 17, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Corrective Action:
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Additional Notes:
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Mfg Campaign: 11598752
Recall Date: Jul 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Corrective Action:
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Additional Notes:
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Mfg Campaign: 11598752
Recall Date: Jul 4, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Mfg Campaign: 11592190
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Mfg Campaign: 11592190
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Mfg Campaign: 11592190
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Took truck to dealer for oil change 05/28/2024. After service was completed truck was returned with Forward Collision Avoidance warning light activated. Spoke with service advisor who had no idea how to reset sensor. They cleaned windshield at camera location and still not reset. Took vehicle home and discovered cruise control was also disabled. Had to make another service appointment to have Forward Collision Avoidance and cruise control repaired.
Corrective Action:
Took truck to dealer for oil change 05/28/2024. After service was completed truck was returned with Forward Collision Avoidance warning light activated. Spoke with service advisor who had no idea how to reset sensor. They cleaned windshield at camera location and still not reset. Took vehicle home and discovered cruise control was also disabled. Had to make another service appointment to have Forward Collision Avoidance and cruise control repaired.
Additional Notes:
Took truck to dealer for oil change 05/28/2024. After service was completed truck was returned with Forward Collision Avoidance warning light activated. Spoke with service advisor who had no idea how to reset sensor. They cleaned windshield at camera location and still not reset. Took vehicle home and discovered cruise control was also disabled. Had to make another service appointment to have Forward Collision Avoidance and cruise control repaired.
Mfg Campaign: 11591414
Recall Date: May 29, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the ductwork above the brake pedal disabled the contact from rapidly depressing the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the ductwork above the brake pedal disabled the contact from rapidly depressing the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the ductwork above the brake pedal disabled the contact from rapidly depressing the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000.
Mfg Campaign: 11590119
Recall Date: May 22, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving approximately 20MPH and entering a left turn lane, I activated the left turn signals and discovered the driver side front turn signal was inoperative. A cluster message appeared indicating the left front turn signal was inoperative along with hearing the audible double speed "tick tock" indicating a bulb failure. When I arrived home, I also discovered the daytime running lamp (DRL) on the driver side, which shares the same portion of the lamp as the turn indicator, was also inoperative. On the next drive cycle the fault cleared itself. A non-functioning turn signal increases the risk of a vehicle crash. This is also a non-compliance with FMVSS 108, Lamps, reflective devices, and associated equipment. VOQ's 11584694, 11582809, 11577734, 11566682, 11561217, 11555917, 11548335, and 11528583 describe a similar failure and are happening early in the vehicle's life.
Corrective Action:
While driving approximately 20MPH and entering a left turn lane, I activated the left turn signals and discovered the driver side front turn signal was inoperative. A cluster message appeared indicating the left front turn signal was inoperative along with hearing the audible double speed "tick tock" indicating a bulb failure. When I arrived home, I also discovered the daytime running lamp (DRL) on the driver side, which shares the same portion of the lamp as the turn indicator, was also inoperative. On the next drive cycle the fault cleared itself. A non-functioning turn signal increases the risk of a vehicle crash. This is also a non-compliance with FMVSS 108, Lamps, reflective devices, and associated equipment. VOQ's 11584694, 11582809, 11577734, 11566682, 11561217, 11555917, 11548335, and 11528583 describe a similar failure and are happening early in the vehicle's life.
Additional Notes:
While driving approximately 20MPH and entering a left turn lane, I activated the left turn signals and discovered the driver side front turn signal was inoperative. A cluster message appeared indicating the left front turn signal was inoperative along with hearing the audible double speed "tick tock" indicating a bulb failure. When I arrived home, I also discovered the daytime running lamp (DRL) on the driver side, which shares the same portion of the lamp as the turn indicator, was also inoperative. On the next drive cycle the fault cleared itself. A non-functioning turn signal increases the risk of a vehicle crash. This is also a non-compliance with FMVSS 108, Lamps, reflective devices, and associated equipment. VOQ's 11584694, 11582809, 11577734, 11566682, 11561217, 11555917, 11548335, and 11528583 describe a similar failure and are happening early in the vehicle's life.
Mfg Campaign: 11588515
Recall Date: May 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY Vehicle (2023 Chevrolet Silverado) has been in the shop over 9 times due to issues with the radio. I bought Truck on June 2 and since then have had truck in several times due to a radio issue. Each time i have taken truck in i have been told it's a "Software Update" should be good now. Spoke with GM Customer care and their exact words were shut the radio off drive without it. The radio volume with go full blast while driving even when the radio is turned down low. When this happens, it scares you some wheel jerking. I could see someone getting hurt while this is happening, upon looking at a few different forums i am a part of this is a concern and affects a lot of drivers. The fact GM customer care simply states just shut the radio off is a real concern, We as consumers pay a lot of money for these vehicles this in my opinion is not the correct response. They don't have a fix for this yet is also what the woman from customer care had to say. this truck is over a year old. how is this possible? GM is aware of this issue but has done nothing but continue to put people's lives in danger. I don't think telling their buyers to turn off the radio and drive without it is what should be getting said.
Corrective Action:
MY Vehicle (2023 Chevrolet Silverado) has been in the shop over 9 times due to issues with the radio. I bought Truck on June 2 and since then have had truck in several times due to a radio issue. Each time i have taken truck in i have been told it's a "Software Update" should be good now. Spoke with GM Customer care and their exact words were shut the radio off drive without it. The radio volume with go full blast while driving even when the radio is turned down low. When this happens, it scares you some wheel jerking. I could see someone getting hurt while this is happening, upon looking at a few different forums i am a part of this is a concern and affects a lot of drivers. The fact GM customer care simply states just shut the radio off is a real concern, We as consumers pay a lot of money for these vehicles this in my opinion is not the correct response. They don't have a fix for this yet is also what the woman from customer care had to say. this truck is over a year old. how is this possible? GM is aware of this issue but has done nothing but continue to put people's lives in danger. I don't think telling their buyers to turn off the radio and drive without it is what should be getting said.
Additional Notes:
MY Vehicle (2023 Chevrolet Silverado) has been in the shop over 9 times due to issues with the radio. I bought Truck on June 2 and since then have had truck in several times due to a radio issue. Each time i have taken truck in i have been told it's a "Software Update" should be good now. Spoke with GM Customer care and their exact words were shut the radio off drive without it. The radio volume with go full blast while driving even when the radio is turned down low. When this happens, it scares you some wheel jerking. I could see someone getting hurt while this is happening, upon looking at a few different forums i am a part of this is a concern and affects a lot of drivers. The fact GM customer care simply states just shut the radio off is a real concern, We as consumers pay a lot of money for these vehicles this in my opinion is not the correct response. They don't have a fix for this yet is also what the woman from customer care had to say. this truck is over a year old. how is this possible? GM is aware of this issue but has done nothing but continue to put people's lives in danger. I don't think telling their buyers to turn off the radio and drive without it is what should be getting said.
Mfg Campaign: 11587352
Recall Date: May 7, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No idea where the problem lies due to inconsistent trouble codes, the truck will randomly start jerking and sometimes kill itself after throttle won’t respond no matter the speed. Every time I’ve had somebody drive it, it does not act up for them. I’ve had several parts replaced with the same problem coming back 50+ miles later. When it gets ready to shut down it throws the check engine light, service esc, collision light, and traction light, then says speed reduced or speed will be reduced in 175 miles. I have video evidence of all of this.
Corrective Action:
No idea where the problem lies due to inconsistent trouble codes, the truck will randomly start jerking and sometimes kill itself after throttle won’t respond no matter the speed. Every time I’ve had somebody drive it, it does not act up for them. I’ve had several parts replaced with the same problem coming back 50+ miles later. When it gets ready to shut down it throws the check engine light, service esc, collision light, and traction light, then says speed reduced or speed will be reduced in 175 miles. I have video evidence of all of this.
Additional Notes:
No idea where the problem lies due to inconsistent trouble codes, the truck will randomly start jerking and sometimes kill itself after throttle won’t respond no matter the speed. Every time I’ve had somebody drive it, it does not act up for them. I’ve had several parts replaced with the same problem coming back 50+ miles later. When it gets ready to shut down it throws the check engine light, service esc, collision light, and traction light, then says speed reduced or speed will be reduced in 175 miles. I have video evidence of all of this.
Mfg Campaign: 11586637
Recall Date: May 2, 2024
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