Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
274 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was driving on the interstate when the power steering failed. I was on a straightaway so I was able to force the vehicle to the side of road and have it towed. If I was in a corner, I would have crashed. It was repaired at Chevrolet Dealership.
Corrective Action:
I was driving on the interstate when the power steering failed. I was on a straightaway so I was able to force the vehicle to the side of road and have it towed. If I was in a corner, I would have crashed. It was repaired at Chevrolet Dealership.
Additional Notes:
I was driving on the interstate when the power steering failed. I was on a straightaway so I was able to force the vehicle to the side of road and have it towed. If I was in a corner, I would have crashed. It was repaired at Chevrolet Dealership.
Mfg Campaign: 11638812
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Moter blew with 19,000 miles on a leased vehicle. Blew a rod out of the block and there was no warning light or notice at all. Almost got rear-ended. Took 3 months to replace moter. New motor knocks and ticks...... I also told them the 10 speed transmission slips between seventh and eighth gear they said there's nothing wrong truck still slips between seventh and eighth gear to this day.
Corrective Action:
Moter blew with 19,000 miles on a leased vehicle. Blew a rod out of the block and there was no warning light or notice at all. Almost got rear-ended. Took 3 months to replace moter. New motor knocks and ticks...... I also told them the 10 speed transmission slips between seventh and eighth gear they said there's nothing wrong truck still slips between seventh and eighth gear to this day.
Additional Notes:
Moter blew with 19,000 miles on a leased vehicle. Blew a rod out of the block and there was no warning light or notice at all. Almost got rear-ended. Took 3 months to replace moter. New motor knocks and ticks...... I also told them the 10 speed transmission slips between seventh and eighth gear they said there's nothing wrong truck still slips between seventh and eighth gear to this day.
Mfg Campaign: 11638214
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving down the highway, a message popped up stating “not suitable to shift” and I lost all acceleration and could only coast. Luckily was able to coast over to the shoulder, where attempts were made to shut down and restart vehicle. Second message came up stating reducing features to save battery. Was unable to restart and a tow was requested. Dealership reported it was unknown why or what caused it but engine was locked up. Engine only had 19k on it with just me as the owner.when purchased brand new 17 months prior.
Corrective Action:
While driving down the highway, a message popped up stating “not suitable to shift” and I lost all acceleration and could only coast. Luckily was able to coast over to the shoulder, where attempts were made to shut down and restart vehicle. Second message came up stating reducing features to save battery. Was unable to restart and a tow was requested. Dealership reported it was unknown why or what caused it but engine was locked up. Engine only had 19k on it with just me as the owner.when purchased brand new 17 months prior.
Additional Notes:
While driving down the highway, a message popped up stating “not suitable to shift” and I lost all acceleration and could only coast. Luckily was able to coast over to the shoulder, where attempts were made to shut down and restart vehicle. Second message came up stating reducing features to save battery. Was unable to restart and a tow was requested. Dealership reported it was unknown why or what caused it but engine was locked up. Engine only had 19k on it with just me as the owner.when purchased brand new 17 months prior.
Mfg Campaign: 11638432
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Corrective Action:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Additional Notes:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Mfg Campaign: 11637600
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Corrective Action:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Additional Notes:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Mfg Campaign: 11637600
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Corrective Action:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Additional Notes:
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
Mfg Campaign: 11637600
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Corrective Action:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Additional Notes:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Mfg Campaign: 11637646
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Corrective Action:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Additional Notes:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Mfg Campaign: 11637646
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Corrective Action:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Additional Notes:
I was going down the interstate and my car engine turned off and almost made me crashed into another car. Chevy dealership took it and after a month they said the engine is locked up so it needs a new engine now.
Mfg Campaign: 11637646
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My trucks engine failed when I was driving on the highway with my family in the vehicle. The truck lost power and struggled to get off on the side of the road. Truck has been at the dealership since 25 Nov 2024 with still no diagnostics. GM is claiming they will not replace due to lift on the truck which has nothing to do with all these engine failures. Last contact from dealership was 27 Dec 2024.
Corrective Action:
My trucks engine failed when I was driving on the highway with my family in the vehicle. The truck lost power and struggled to get off on the side of the road. Truck has been at the dealership since 25 Nov 2024 with still no diagnostics. GM is claiming they will not replace due to lift on the truck which has nothing to do with all these engine failures. Last contact from dealership was 27 Dec 2024.
Additional Notes:
My trucks engine failed when I was driving on the highway with my family in the vehicle. The truck lost power and struggled to get off on the side of the road. Truck has been at the dealership since 25 Nov 2024 with still no diagnostics. GM is claiming they will not replace due to lift on the truck which has nothing to do with all these engine failures. Last contact from dealership was 27 Dec 2024.
Mfg Campaign: 11637842
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Motor seized while driving on freeway at 65 Mph. Coasted to the media on the freeway in the middle of a dividing highway. The highway patrol stopped and then left feeling unsafe. Dealer would not tear down without a $3000 release from me for labor, if not covered under warranty. This is now a federal investigation with this motor and over 86k complaints. I would also like to add, this happened to a new truck my son bought in 2021 Silverado trail boss so GM new about these motors and are still selling them!!!
Corrective Action:
Motor seized while driving on freeway at 65 Mph. Coasted to the media on the freeway in the middle of a dividing highway. The highway patrol stopped and then left feeling unsafe. Dealer would not tear down without a $3000 release from me for labor, if not covered under warranty. This is now a federal investigation with this motor and over 86k complaints. I would also like to add, this happened to a new truck my son bought in 2021 Silverado trail boss so GM new about these motors and are still selling them!!!
Additional Notes:
Motor seized while driving on freeway at 65 Mph. Coasted to the media on the freeway in the middle of a dividing highway. The highway patrol stopped and then left feeling unsafe. Dealer would not tear down without a $3000 release from me for labor, if not covered under warranty. This is now a federal investigation with this motor and over 86k complaints. I would also like to add, this happened to a new truck my son bought in 2021 Silverado trail boss so GM new about these motors and are still selling them!!!
Mfg Campaign: 11637510
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Faulty coolant control valve causing reduced engine power at highway speeds and reduced acceleration caused unsafe operation on highway. Was unable to safely maneuver to right lane on highway to allow faster traveling traffic to pass. Fortunately was only about 5 miles from home and was able to operate the vehicle in "limp" mode after traffic cleared. There was no warning just during operation check engine light and reduced engine power displayed on the drivers information center. The vehicle is available for inspection with the defective part because GM can't source a replacement despite occurring nearly eight weeks ago. GM has authorized the warranty repair and is currently at a Chevrolet franchise dealership awaiting repair parts. The manufacture is aware of the issue and has accepted a manufacture engine part is the cause of the issue.
Corrective Action:
Faulty coolant control valve causing reduced engine power at highway speeds and reduced acceleration caused unsafe operation on highway. Was unable to safely maneuver to right lane on highway to allow faster traveling traffic to pass. Fortunately was only about 5 miles from home and was able to operate the vehicle in "limp" mode after traffic cleared. There was no warning just during operation check engine light and reduced engine power displayed on the drivers information center. The vehicle is available for inspection with the defective part because GM can't source a replacement despite occurring nearly eight weeks ago. GM has authorized the warranty repair and is currently at a Chevrolet franchise dealership awaiting repair parts. The manufacture is aware of the issue and has accepted a manufacture engine part is the cause of the issue.
Additional Notes:
Faulty coolant control valve causing reduced engine power at highway speeds and reduced acceleration caused unsafe operation on highway. Was unable to safely maneuver to right lane on highway to allow faster traveling traffic to pass. Fortunately was only about 5 miles from home and was able to operate the vehicle in "limp" mode after traffic cleared. There was no warning just during operation check engine light and reduced engine power displayed on the drivers information center. The vehicle is available for inspection with the defective part because GM can't source a replacement despite occurring nearly eight weeks ago. GM has authorized the warranty repair and is currently at a Chevrolet franchise dealership awaiting repair parts. The manufacture is aware of the issue and has accepted a manufacture engine part is the cause of the issue.
Mfg Campaign: 11637105
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine seized at 330 miles. I’ve recently seen the investigation into crank bearing failure on the L87. We upfit new vehicles. This was a test truck. We pulled oil from another identical chassis with 10 miles on it and sent it in for testing to a 3rd party. At 100C/212F the viscosity was under 7 and it should be 20. It is our belief that GM has faulty bulk oil they’re putting in new vehicles.
Corrective Action:
Engine seized at 330 miles. I’ve recently seen the investigation into crank bearing failure on the L87. We upfit new vehicles. This was a test truck. We pulled oil from another identical chassis with 10 miles on it and sent it in for testing to a 3rd party. At 100C/212F the viscosity was under 7 and it should be 20. It is our belief that GM has faulty bulk oil they’re putting in new vehicles.
Additional Notes:
Engine seized at 330 miles. I’ve recently seen the investigation into crank bearing failure on the L87. We upfit new vehicles. This was a test truck. We pulled oil from another identical chassis with 10 miles on it and sent it in for testing to a 3rd party. At 100C/212F the viscosity was under 7 and it should be 20. It is our belief that GM has faulty bulk oil they’re putting in new vehicles.
Mfg Campaign: 11636881
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
There were no symptoms prior to the engine failure. On January 14th, 2025 while driving 58 miles per hour heard a sound that sounded like a slap on the back window. After the slap sound I noticed the engine was not running as normal. There was also a sound coming from the engine like metal rattling around. A few minutes later the check engine light appeared in the instrument panel. Had the vehicle towed to the nearest GM dealership and was informed that the thrust bearing went out which may have caused damage to the crankshaft.
Corrective Action:
There were no symptoms prior to the engine failure. On January 14th, 2025 while driving 58 miles per hour heard a sound that sounded like a slap on the back window. After the slap sound I noticed the engine was not running as normal. There was also a sound coming from the engine like metal rattling around. A few minutes later the check engine light appeared in the instrument panel. Had the vehicle towed to the nearest GM dealership and was informed that the thrust bearing went out which may have caused damage to the crankshaft.
Additional Notes:
There were no symptoms prior to the engine failure. On January 14th, 2025 while driving 58 miles per hour heard a sound that sounded like a slap on the back window. After the slap sound I noticed the engine was not running as normal. There was also a sound coming from the engine like metal rattling around. A few minutes later the check engine light appeared in the instrument panel. Had the vehicle towed to the nearest GM dealership and was informed that the thrust bearing went out which may have caused damage to the crankshaft.
Mfg Campaign: 11636439
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V674000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V674000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V674000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11633682
Recall Date: Jan 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving and received a check engine light with “Service ESC” and traction control was disabled. Performed diagnostics and found P0300, P0304 and P0204 all relating to cylinder 4 misfire and injector issues on cylinder 4. Truck has just over 47,000 miles and may be related to the lifter issues that plague this engine design.
Corrective Action:
I was driving and received a check engine light with “Service ESC” and traction control was disabled. Performed diagnostics and found P0300, P0304 and P0204 all relating to cylinder 4 misfire and injector issues on cylinder 4. Truck has just over 47,000 miles and may be related to the lifter issues that plague this engine design.
Additional Notes:
I was driving and received a check engine light with “Service ESC” and traction control was disabled. Performed diagnostics and found P0300, P0304 and P0204 all relating to cylinder 4 misfire and injector issues on cylinder 4. Truck has just over 47,000 miles and may be related to the lifter issues that plague this engine design.
Mfg Campaign: 11633257
Recall Date: Dec 30, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2023 Silverado with 10 speed transmission. 20K miles. On 11/30 received "Reduced Power" message, quickly followed by "Service Transmission Now Unable to Shift Soon", which was quickly followed by "Service Transmission". CEL came on. Transmission was shifting erratically, and not shifting into higher gears. Clearly a safety concern. Dropped it off at a local dealer on 12/1. Dealer service advisor contacted me 12/12, saying they were finally able to diagnose the problem and the transmission needs a new valve body. However, the valve body is on back order and there is no estimated time for when it will be available. The internet is awash with stories of the same issue with GM's 10 speed transmission in the light duty pick up trucks, leaving owners waiting for weeks, even months before their vehicle is repaired.
Corrective Action:
2023 Silverado with 10 speed transmission. 20K miles. On 11/30 received "Reduced Power" message, quickly followed by "Service Transmission Now Unable to Shift Soon", which was quickly followed by "Service Transmission". CEL came on. Transmission was shifting erratically, and not shifting into higher gears. Clearly a safety concern. Dropped it off at a local dealer on 12/1. Dealer service advisor contacted me 12/12, saying they were finally able to diagnose the problem and the transmission needs a new valve body. However, the valve body is on back order and there is no estimated time for when it will be available. The internet is awash with stories of the same issue with GM's 10 speed transmission in the light duty pick up trucks, leaving owners waiting for weeks, even months before their vehicle is repaired.
Additional Notes:
2023 Silverado with 10 speed transmission. 20K miles. On 11/30 received "Reduced Power" message, quickly followed by "Service Transmission Now Unable to Shift Soon", which was quickly followed by "Service Transmission". CEL came on. Transmission was shifting erratically, and not shifting into higher gears. Clearly a safety concern. Dropped it off at a local dealer on 12/1. Dealer service advisor contacted me 12/12, saying they were finally able to diagnose the problem and the transmission needs a new valve body. However, the valve body is on back order and there is no estimated time for when it will be available. The internet is awash with stories of the same issue with GM's 10 speed transmission in the light duty pick up trucks, leaving owners waiting for weeks, even months before their vehicle is repaired.
Mfg Campaign: 11630347
Recall Date: Dec 12, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My tailgate randomly opened while the vehicle was parked this fall on three separate occasions. I see there was a recall (N232426400) but it only included the Canadian equipment. Can we be certain the Canadian equipment wasn't used in my vehicle? If the Canadian equipment was faulty it's not a stretch to think the American or other equipment could be too.
Corrective Action:
My tailgate randomly opened while the vehicle was parked this fall on three separate occasions. I see there was a recall (N232426400) but it only included the Canadian equipment. Can we be certain the Canadian equipment wasn't used in my vehicle? If the Canadian equipment was faulty it's not a stretch to think the American or other equipment could be too.
Additional Notes:
My tailgate randomly opened while the vehicle was parked this fall on three separate occasions. I see there was a recall (N232426400) but it only included the Canadian equipment. Can we be certain the Canadian equipment wasn't used in my vehicle? If the Canadian equipment was faulty it's not a stretch to think the American or other equipment could be too.
Mfg Campaign: 11629573
Recall Date: Dec 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and decelerated to 20 MPH. The check engine warning light illuminated with the messages, “Reduced Acceleration – Drive with Care/Service Emission Systems” and “See Owner’s Manual” displayed. The contact drove the vehicle to the residence and the vehicle was then towed to the to a local dealer to be diagnosed. The contact was informed that the wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Program: N222391510. The manufacturer was notified of the failure. The approximate failure mileage was 47,295.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and decelerated to 20 MPH. The check engine warning light illuminated with the messages, “Reduced Acceleration – Drive with Care/Service Emission Systems” and “See Owner’s Manual” displayed. The contact drove the vehicle to the residence and the vehicle was then towed to the to a local dealer to be diagnosed. The contact was informed that the wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Program: N222391510. The manufacturer was notified of the failure. The approximate failure mileage was 47,295.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and decelerated to 20 MPH. The check engine warning light illuminated with the messages, “Reduced Acceleration – Drive with Care/Service Emission Systems” and “See Owner’s Manual” displayed. The contact drove the vehicle to the residence and the vehicle was then towed to the to a local dealer to be diagnosed. The contact was informed that the wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Program: N222391510. The manufacturer was notified of the failure. The approximate failure mileage was 47,295.
Mfg Campaign: 11629296
Recall Date: Dec 6, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer, where it was inspected, and the dealer removed the valve body of the transmission per the manufacturers' instructions. The dealer then informed the contact that metal shavings were found in the transmission pan. The dealer replaced the transmission. The contact stated while driving at various speeds, the rear end of the vehicle continued to make an abnormal humming sound. The vehicle was taken back to the dealer, where it was test-driven, and the dealer determined that the rear end of the vehicle needed to be rebuilt. The vehicle was repaired. Additionally, the contact stated that while his wife was driving 40 MPH on a wet road, the vehicle inadvertently slid off the road and drove on the grassy area covered with snow. The contact's wife steered the vehicle and missed a ditch; however, the rear passenger's side of the vehicle and the rear passenger's side tire struck a pole. The air bags did not deploy. The driver did not sustain any injury. The driver exited and inspected the vehicle. The driver was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer, where it was inspected, and the dealer removed the valve body of the transmission per the manufacturers' instructions. The dealer then informed the contact that metal shavings were found in the transmission pan. The dealer replaced the transmission. The contact stated while driving at various speeds, the rear end of the vehicle continued to make an abnormal humming sound. The vehicle was taken back to the dealer, where it was test-driven, and the dealer determined that the rear end of the vehicle needed to be rebuilt. The vehicle was repaired. Additionally, the contact stated that while his wife was driving 40 MPH on a wet road, the vehicle inadvertently slid off the road and drove on the grassy area covered with snow. The contact's wife steered the vehicle and missed a ditch; however, the rear passenger's side of the vehicle and the rear passenger's side tire struck a pole. The air bags did not deploy. The driver did not sustain any injury. The driver exited and inspected the vehicle. The driver was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer, where it was inspected, and the dealer removed the valve body of the transmission per the manufacturers' instructions. The dealer then informed the contact that metal shavings were found in the transmission pan. The dealer replaced the transmission. The contact stated while driving at various speeds, the rear end of the vehicle continued to make an abnormal humming sound. The vehicle was taken back to the dealer, where it was test-driven, and the dealer determined that the rear end of the vehicle needed to be rebuilt. The vehicle was repaired. Additionally, the contact stated that while his wife was driving 40 MPH on a wet road, the vehicle inadvertently slid off the road and drove on the grassy area covered with snow. The contact's wife steered the vehicle and missed a ditch; however, the rear passenger's side of the vehicle and the rear passenger's side tire struck a pole. The air bags did not deploy. The driver did not sustain any injury. The driver exited and inspected the vehicle. The driver was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11629013
Recall Date: Dec 5, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury