Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
274 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission Control Valve Body. known issue on the 10spd transmission. GM will not do a recall. my truck was in the shop for 5 weeks in March 2024. Coolant Control Valve. known issue on these vehicles. GM will not do a recall. my truck is currently on its 4th week in the shop. and they are telling me it's 2-6 months out for the part. GM is continuing to manufacture new vehicles while those who already own vehicles are stuck waiting on a backordered part.
Corrective Action:
Transmission Control Valve Body. known issue on the 10spd transmission. GM will not do a recall. my truck was in the shop for 5 weeks in March 2024. Coolant Control Valve. known issue on these vehicles. GM will not do a recall. my truck is currently on its 4th week in the shop. and they are telling me it's 2-6 months out for the part. GM is continuing to manufacture new vehicles while those who already own vehicles are stuck waiting on a backordered part.
Additional Notes:
Transmission Control Valve Body. known issue on the 10spd transmission. GM will not do a recall. my truck was in the shop for 5 weeks in March 2024. Coolant Control Valve. known issue on these vehicles. GM will not do a recall. my truck is currently on its 4th week in the shop. and they are telling me it's 2-6 months out for the part. GM is continuing to manufacture new vehicles while those who already own vehicles are stuck waiting on a backordered part.
Mfg Campaign: 11641286
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission Control Valve Body. known issue on the 10spd transmission. GM will not do a recall. my truck was in the shop for 5 weeks in March 2024. Coolant Control Valve. known issue on these vehicles. GM will not do a recall. my truck is currently on its 4th week in the shop. and they are telling me it's 2-6 months out for the part. GM is continuing to manufacture new vehicles while those who already own vehicles are stuck waiting on a backordered part.
Corrective Action:
Transmission Control Valve Body. known issue on the 10spd transmission. GM will not do a recall. my truck was in the shop for 5 weeks in March 2024. Coolant Control Valve. known issue on these vehicles. GM will not do a recall. my truck is currently on its 4th week in the shop. and they are telling me it's 2-6 months out for the part. GM is continuing to manufacture new vehicles while those who already own vehicles are stuck waiting on a backordered part.
Additional Notes:
Transmission Control Valve Body. known issue on the 10spd transmission. GM will not do a recall. my truck was in the shop for 5 weeks in March 2024. Coolant Control Valve. known issue on these vehicles. GM will not do a recall. my truck is currently on its 4th week in the shop. and they are telling me it's 2-6 months out for the part. GM is continuing to manufacture new vehicles while those who already own vehicles are stuck waiting on a backordered part.
Mfg Campaign: 11641286
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle started making an odd noise and was immediately taken to the dealer. Engine light did come on after the noise started. Dealer confirmed that there was an issue with the camshaft/lifters and that they have had to perform this repairs to 8 other trucks with the same 6.2L engine. (Original repair bill is attached). Dealer performs the repairs, takes the truck for a test drive and within a few miles the engine completely seizes up stranding the truck in the middle of the road. They believe it was a separate issue that caused the engine to seize up and now after 12k of repairs I will also need to purchase a completely new engine. Currently waiting on the price and availability of a new engine but was told I may have to wait a long time since this is such a common issue there aren’t many available. Would be more than happy to share additional Info as it becomes available. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle started making an odd noise and was immediately taken to the dealer. Engine light did come on after the noise started. Dealer confirmed that there was an issue with the camshaft/lifters and that they have had to perform this repairs to 8 other trucks with the same 6.2L engine. (Original repair bill is attached). Dealer performs the repairs, takes the truck for a test drive and within a few miles the engine completely seizes up stranding the truck in the middle of the road. They believe it was a separate issue that caused the engine to seize up and now after 12k of repairs I will also need to purchase a completely new engine. Currently waiting on the price and availability of a new engine but was told I may have to wait a long time since this is such a common issue there aren’t many available. Would be more than happy to share additional Info as it becomes available. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle started making an odd noise and was immediately taken to the dealer. Engine light did come on after the noise started. Dealer confirmed that there was an issue with the camshaft/lifters and that they have had to perform this repairs to 8 other trucks with the same 6.2L engine. (Original repair bill is attached). Dealer performs the repairs, takes the truck for a test drive and within a few miles the engine completely seizes up stranding the truck in the middle of the road. They believe it was a separate issue that caused the engine to seize up and now after 12k of repairs I will also need to purchase a completely new engine. Currently waiting on the price and availability of a new engine but was told I may have to wait a long time since this is such a common issue there aren’t many available. Would be more than happy to share additional Info as it becomes available. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640879
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Corrective Action:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Additional Notes:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Mfg Campaign: 11640257
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Corrective Action:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Additional Notes:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Mfg Campaign: 11640257
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Corrective Action:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Additional Notes:
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Mfg Campaign: 11640257
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure while driving without warning (lights)which caused catastrophic damage to Engine and needed to be replaced
Corrective Action:
Engine failure while driving without warning (lights)which caused catastrophic damage to Engine and needed to be replaced
Additional Notes:
Engine failure while driving without warning (lights)which caused catastrophic damage to Engine and needed to be replaced
Mfg Campaign: 11639836
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Catastrophic engine failure , heard a ticking called dealer where i purchased truck new , was told not to drive it . No warning..
Corrective Action:
Catastrophic engine failure , heard a ticking called dealer where i purchased truck new , was told not to drive it . No warning..
Additional Notes:
Catastrophic engine failure , heard a ticking called dealer where i purchased truck new , was told not to drive it . No warning..
Mfg Campaign: 11639704
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The motor of our vehicle failed while driving on the interstate. The vehicle is at a dealership for repairs and should be available for inspection. With little to no warning our truck quickly went from 70 MPH to completely shut down. We had to go from the left lane on the interstate to the shoulder. In the process we were very close to a collision. We were also hauling our camper (2023 Forest River R-Pod 153, which has a dry weight of 3,421 lbs and we had no water in our fresh/grey/or black tanks). When we merged into the right lane our truck was going so slowly on the interstate that we were almost hit and honked at before we could get to the shoulder safely. The problem was confirmed by the dealership that is working on it. The motor spun 4 rod bearings and it was a total motor failure. The vehicle was/is still under warranty. The manufacturer, I would assume, has inspected it as we are receiving a full motor replacement. That motor has been and continues to be on back order with no ETA for 2 months now. There were no warnings in how the truck was running. There were no warnings on the dash, warning lights, or any indication that our truck was going to break down.
Corrective Action:
The motor of our vehicle failed while driving on the interstate. The vehicle is at a dealership for repairs and should be available for inspection. With little to no warning our truck quickly went from 70 MPH to completely shut down. We had to go from the left lane on the interstate to the shoulder. In the process we were very close to a collision. We were also hauling our camper (2023 Forest River R-Pod 153, which has a dry weight of 3,421 lbs and we had no water in our fresh/grey/or black tanks). When we merged into the right lane our truck was going so slowly on the interstate that we were almost hit and honked at before we could get to the shoulder safely. The problem was confirmed by the dealership that is working on it. The motor spun 4 rod bearings and it was a total motor failure. The vehicle was/is still under warranty. The manufacturer, I would assume, has inspected it as we are receiving a full motor replacement. That motor has been and continues to be on back order with no ETA for 2 months now. There were no warnings in how the truck was running. There were no warnings on the dash, warning lights, or any indication that our truck was going to break down.
Additional Notes:
The motor of our vehicle failed while driving on the interstate. The vehicle is at a dealership for repairs and should be available for inspection. With little to no warning our truck quickly went from 70 MPH to completely shut down. We had to go from the left lane on the interstate to the shoulder. In the process we were very close to a collision. We were also hauling our camper (2023 Forest River R-Pod 153, which has a dry weight of 3,421 lbs and we had no water in our fresh/grey/or black tanks). When we merged into the right lane our truck was going so slowly on the interstate that we were almost hit and honked at before we could get to the shoulder safely. The problem was confirmed by the dealership that is working on it. The motor spun 4 rod bearings and it was a total motor failure. The vehicle was/is still under warranty. The manufacturer, I would assume, has inspected it as we are receiving a full motor replacement. That motor has been and continues to be on back order with no ETA for 2 months now. There were no warnings in how the truck was running. There were no warnings on the dash, warning lights, or any indication that our truck was going to break down.
Mfg Campaign: 11639292
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Mfg Campaign: 11639397
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Mfg Campaign: 11639397
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Corrective Action:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Additional Notes:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Mfg Campaign: 11639181
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Corrective Action:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Additional Notes:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Mfg Campaign: 11639181
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Corrective Action:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Additional Notes:
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Mfg Campaign: 11639181
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We were driving our truck with our family on vacation. We were going slowly entering the parking lot to our hotel when a sudden loud grinding noise caused our truck to shudder and shake. We stopped and got out and didn’t see that we ran over anything. We started to proceed and the sound was the same. We parked in a stall and left the vehicle overnight. No check engine lights were on. No warnings at all. It was Memorial Day weekend 2023. There were no dealerships open where we were vacationing, 3 hours from home. Very inconvenient. Later when the dealer looked at it, the thrust bearing was bad and the engine was shot. Needed a full replacement at 10,600 miles.
Corrective Action:
We were driving our truck with our family on vacation. We were going slowly entering the parking lot to our hotel when a sudden loud grinding noise caused our truck to shudder and shake. We stopped and got out and didn’t see that we ran over anything. We started to proceed and the sound was the same. We parked in a stall and left the vehicle overnight. No check engine lights were on. No warnings at all. It was Memorial Day weekend 2023. There were no dealerships open where we were vacationing, 3 hours from home. Very inconvenient. Later when the dealer looked at it, the thrust bearing was bad and the engine was shot. Needed a full replacement at 10,600 miles.
Additional Notes:
We were driving our truck with our family on vacation. We were going slowly entering the parking lot to our hotel when a sudden loud grinding noise caused our truck to shudder and shake. We stopped and got out and didn’t see that we ran over anything. We started to proceed and the sound was the same. We parked in a stall and left the vehicle overnight. No check engine lights were on. No warnings at all. It was Memorial Day weekend 2023. There were no dealerships open where we were vacationing, 3 hours from home. Very inconvenient. Later when the dealer looked at it, the thrust bearing was bad and the engine was shot. Needed a full replacement at 10,600 miles.
Mfg Campaign: 11639187
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We were driving our truck with our family on vacation. We were going slowly entering the parking lot to our hotel when a sudden loud grinding noise caused our truck to shudder and shake. We stopped and got out and didn’t see that we ran over anything. We started to proceed and the sound was the same. We parked in a stall and left the vehicle overnight. No check engine lights were on. No warnings at all. It was Memorial Day weekend 2023. There were no dealerships open where we were vacationing, 3 hours from home. Very inconvenient. Later when the dealer looked at it, the thrust bearing was bad and the engine was shot. Needed a full replacement at 10,600 miles.
Corrective Action:
We were driving our truck with our family on vacation. We were going slowly entering the parking lot to our hotel when a sudden loud grinding noise caused our truck to shudder and shake. We stopped and got out and didn’t see that we ran over anything. We started to proceed and the sound was the same. We parked in a stall and left the vehicle overnight. No check engine lights were on. No warnings at all. It was Memorial Day weekend 2023. There were no dealerships open where we were vacationing, 3 hours from home. Very inconvenient. Later when the dealer looked at it, the thrust bearing was bad and the engine was shot. Needed a full replacement at 10,600 miles.
Additional Notes:
We were driving our truck with our family on vacation. We were going slowly entering the parking lot to our hotel when a sudden loud grinding noise caused our truck to shudder and shake. We stopped and got out and didn’t see that we ran over anything. We started to proceed and the sound was the same. We parked in a stall and left the vehicle overnight. No check engine lights were on. No warnings at all. It was Memorial Day weekend 2023. There were no dealerships open where we were vacationing, 3 hours from home. Very inconvenient. Later when the dealer looked at it, the thrust bearing was bad and the engine was shot. Needed a full replacement at 10,600 miles.
Mfg Campaign: 11639187
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
[XXX] I was heading home from work, driving on [XXX] near [XXX] 2023 Chevy Silverado 1500 ZR2 broke down. I lost all power in my vehicle, besides brakes and steering, and had to coast into the breakdown lane. After restarting my truck, I was able to drive another mile on the highway until I lost all power again on the off-ramp. My truck was broke down, halfway in the road, and I could not start it back up to try and move it. I remained there in the subfreezing temperatures with no heat in my truck for over 1.5 hours waiting for a tow through OnStar that never showed. A state trooper eventually pulled behind me because I was blocking traffic and then proceeded to call a different tow company which arrived about 15 minutes after he called. Since that day, my truck has been at Colonial Chevrolet in New london CT waiting for a “nationally backordered” 6.2L engine. 53 days without my truck that I use for me and my business partner’s construction company, and no ETA for when the new engine will be arriving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] I was heading home from work, driving on [XXX] near [XXX] 2023 Chevy Silverado 1500 ZR2 broke down. I lost all power in my vehicle, besides brakes and steering, and had to coast into the breakdown lane. After restarting my truck, I was able to drive another mile on the highway until I lost all power again on the off-ramp. My truck was broke down, halfway in the road, and I could not start it back up to try and move it. I remained there in the subfreezing temperatures with no heat in my truck for over 1.5 hours waiting for a tow through OnStar that never showed. A state trooper eventually pulled behind me because I was blocking traffic and then proceeded to call a different tow company which arrived about 15 minutes after he called. Since that day, my truck has been at Colonial Chevrolet in New london CT waiting for a “nationally backordered” 6.2L engine. 53 days without my truck that I use for me and my business partner’s construction company, and no ETA for when the new engine will be arriving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] I was heading home from work, driving on [XXX] near [XXX] 2023 Chevy Silverado 1500 ZR2 broke down. I lost all power in my vehicle, besides brakes and steering, and had to coast into the breakdown lane. After restarting my truck, I was able to drive another mile on the highway until I lost all power again on the off-ramp. My truck was broke down, halfway in the road, and I could not start it back up to try and move it. I remained there in the subfreezing temperatures with no heat in my truck for over 1.5 hours waiting for a tow through OnStar that never showed. A state trooper eventually pulled behind me because I was blocking traffic and then proceeded to call a different tow company which arrived about 15 minutes after he called. Since that day, my truck has been at Colonial Chevrolet in New london CT waiting for a “nationally backordered” 6.2L engine. 53 days without my truck that I use for me and my business partner’s construction company, and no ETA for when the new engine will be arriving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639229
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was pulling into my neighborhood when my engine started rapidly thumping the higher the rpm’s got. I was able to get it to my local Chevrolet dealership. Flaherty Chevrolet in Brandenburg, Ky. They told me it had catastrophic engine failure. I’m currently waiting for a new engine replacement. They’re trying to find a new one, but are having no luck.
Corrective Action:
I was pulling into my neighborhood when my engine started rapidly thumping the higher the rpm’s got. I was able to get it to my local Chevrolet dealership. Flaherty Chevrolet in Brandenburg, Ky. They told me it had catastrophic engine failure. I’m currently waiting for a new engine replacement. They’re trying to find a new one, but are having no luck.
Additional Notes:
I was pulling into my neighborhood when my engine started rapidly thumping the higher the rpm’s got. I was able to get it to my local Chevrolet dealership. Flaherty Chevrolet in Brandenburg, Ky. They told me it had catastrophic engine failure. I’m currently waiting for a new engine replacement. They’re trying to find a new one, but are having no luck.
Mfg Campaign: 11638698
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While attempting to pull out into traffic at a T intersection, the vehicle would not accelerate as I got into roadway and gave me a "Reduced Acceleration" notice. I was almost hit by a vehicle that was coming towards me. This has happened 3 times now. I have not taken it the dealer yet.
Corrective Action:
While attempting to pull out into traffic at a T intersection, the vehicle would not accelerate as I got into roadway and gave me a "Reduced Acceleration" notice. I was almost hit by a vehicle that was coming towards me. This has happened 3 times now. I have not taken it the dealer yet.
Additional Notes:
While attempting to pull out into traffic at a T intersection, the vehicle would not accelerate as I got into roadway and gave me a "Reduced Acceleration" notice. I was almost hit by a vehicle that was coming towards me. This has happened 3 times now. I have not taken it the dealer yet.
Mfg Campaign: 11638811
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While attempting to pull out into traffic at a T intersection, the vehicle would not accelerate as I got into roadway and gave me a "Reduced Acceleration" notice. I was almost hit by a vehicle that was coming towards me. This has happened 3 times now. I have not taken it the dealer yet.
Corrective Action:
While attempting to pull out into traffic at a T intersection, the vehicle would not accelerate as I got into roadway and gave me a "Reduced Acceleration" notice. I was almost hit by a vehicle that was coming towards me. This has happened 3 times now. I have not taken it the dealer yet.
Additional Notes:
While attempting to pull out into traffic at a T intersection, the vehicle would not accelerate as I got into roadway and gave me a "Reduced Acceleration" notice. I was almost hit by a vehicle that was coming towards me. This has happened 3 times now. I have not taken it the dealer yet.
Mfg Campaign: 11638811
Recall Date: Jan 27, 2025
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