Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
274 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The symptoms since the beginning of 2024 have been that when braking between 7 and 10 mph, you feel a bump or a skid, and when you stop, the engine shakes for a moment as if it's going to shut off. This happens with the Auto Stop-Start off. A sudden braking moment can affect the vehicle's performance, making it difficult to control and increasing the risk of accidents, especially when it comes to a pickup truck that may have a trailer with cargo or objects in the bed that can be thrown. The trailer can even leave the road, losing control of the car. In 2024, I took the truck to the place where I bought it, Bomnin Chevrolet Dadeland, for a checkup. I explained all the symptoms to my advisor, just as I do here. I had to take it to wait for a loaner. A few days later, I took it back, and they had it for almost a week. When I picked it up, my advisor told me everything was fine. When I left the dealership, I found the same symptoms, so I went back and told him the car was still doing the same thing, and he told me it was normal. After much insistence, he got in the car with me to show him the problem, and the car did it several times, but according to him, it was normal. Now, in 2025, a week ago I took it to Miami Lakes Auto Mall to get checked out with the same symptoms and explanation. I started investigating why that couldn't possibly be normal car operation. They found they had to replace the torque converter and valve body because they found an excessive amount of metal in the transmission. The valve body is on back order indefinitely at all dealerships, so I had to take the car in that condition. Before taking it, I spoke with the manager and GM to ask them to give me a car until they fixed mine because it wasn't right for me to drive the car like that. But they didn't offer me anything. I took it back to Bomnin Chevrolet Dadeland and they told me they were going to change the transmission and torque converter and conveniently they didn't have to change the valve.
Corrective Action:
The symptoms since the beginning of 2024 have been that when braking between 7 and 10 mph, you feel a bump or a skid, and when you stop, the engine shakes for a moment as if it's going to shut off. This happens with the Auto Stop-Start off. A sudden braking moment can affect the vehicle's performance, making it difficult to control and increasing the risk of accidents, especially when it comes to a pickup truck that may have a trailer with cargo or objects in the bed that can be thrown. The trailer can even leave the road, losing control of the car. In 2024, I took the truck to the place where I bought it, Bomnin Chevrolet Dadeland, for a checkup. I explained all the symptoms to my advisor, just as I do here. I had to take it to wait for a loaner. A few days later, I took it back, and they had it for almost a week. When I picked it up, my advisor told me everything was fine. When I left the dealership, I found the same symptoms, so I went back and told him the car was still doing the same thing, and he told me it was normal. After much insistence, he got in the car with me to show him the problem, and the car did it several times, but according to him, it was normal. Now, in 2025, a week ago I took it to Miami Lakes Auto Mall to get checked out with the same symptoms and explanation. I started investigating why that couldn't possibly be normal car operation. They found they had to replace the torque converter and valve body because they found an excessive amount of metal in the transmission. The valve body is on back order indefinitely at all dealerships, so I had to take the car in that condition. Before taking it, I spoke with the manager and GM to ask them to give me a car until they fixed mine because it wasn't right for me to drive the car like that. But they didn't offer me anything. I took it back to Bomnin Chevrolet Dadeland and they told me they were going to change the transmission and torque converter and conveniently they didn't have to change the valve.
Additional Notes:
The symptoms since the beginning of 2024 have been that when braking between 7 and 10 mph, you feel a bump or a skid, and when you stop, the engine shakes for a moment as if it's going to shut off. This happens with the Auto Stop-Start off. A sudden braking moment can affect the vehicle's performance, making it difficult to control and increasing the risk of accidents, especially when it comes to a pickup truck that may have a trailer with cargo or objects in the bed that can be thrown. The trailer can even leave the road, losing control of the car. In 2024, I took the truck to the place where I bought it, Bomnin Chevrolet Dadeland, for a checkup. I explained all the symptoms to my advisor, just as I do here. I had to take it to wait for a loaner. A few days later, I took it back, and they had it for almost a week. When I picked it up, my advisor told me everything was fine. When I left the dealership, I found the same symptoms, so I went back and told him the car was still doing the same thing, and he told me it was normal. After much insistence, he got in the car with me to show him the problem, and the car did it several times, but according to him, it was normal. Now, in 2025, a week ago I took it to Miami Lakes Auto Mall to get checked out with the same symptoms and explanation. I started investigating why that couldn't possibly be normal car operation. They found they had to replace the torque converter and valve body because they found an excessive amount of metal in the transmission. The valve body is on back order indefinitely at all dealerships, so I had to take the car in that condition. Before taking it, I spoke with the manager and GM to ask them to give me a car until they fixed mine because it wasn't right for me to drive the car like that. But they didn't offer me anything. I took it back to Bomnin Chevrolet Dadeland and they told me they were going to change the transmission and torque converter and conveniently they didn't have to change the valve.
Mfg Campaign: 11649971
Recall Date: Mar 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Going 65 on hwy and vehicle looses acceleration
Corrective Action:
Going 65 on hwy and vehicle looses acceleration
Additional Notes:
Going 65 on hwy and vehicle looses acceleration
Mfg Campaign: 11649384
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal knocking sound. No warning light was illuminated. The contact stated that the dealer had previously replaced the fan and performed an oil change a week before the failure. The vehicle was taken back to the dealer, who determined that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact related to the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal knocking sound. No warning light was illuminated. The contact stated that the dealer had previously replaced the fan and performed an oil change a week before the failure. The vehicle was taken back to the dealer, who determined that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact related to the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal knocking sound. No warning light was illuminated. The contact stated that the dealer had previously replaced the fan and performed an oil change a week before the failure. The vehicle was taken back to the dealer, who determined that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact related to the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11649182
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal knocking sound. No warning light was illuminated. The contact stated that the dealer had previously replaced the fan and performed an oil change a week before the failure. The vehicle was taken back to the dealer, who determined that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact related to the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal knocking sound. No warning light was illuminated. The contact stated that the dealer had previously replaced the fan and performed an oil change a week before the failure. The vehicle was taken back to the dealer, who determined that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact related to the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal knocking sound. No warning light was illuminated. The contact stated that the dealer had previously replaced the fan and performed an oil change a week before the failure. The vehicle was taken back to the dealer, who determined that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact related to the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11649182
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine died when I was traveling at highway speed. Not warning lights no check engine lights. Was able to stear to the shoulder but vehicle woulnd't start or go into nuetral. Thankfully on a rural road so was able to get out of danger. Had this happened in a busy environment may not have been so forturnate. Dealer determined that 2 of the connecting rods bent and caused catostrophic engine damage. Since this happened I have read about 100's of other 6.2L gasoline engines having similar issues. This isn't a random occurance and Chevrolet has writted technical memos explaining the issue for thier dealers.
Corrective Action:
Engine died when I was traveling at highway speed. Not warning lights no check engine lights. Was able to stear to the shoulder but vehicle woulnd't start or go into nuetral. Thankfully on a rural road so was able to get out of danger. Had this happened in a busy environment may not have been so forturnate. Dealer determined that 2 of the connecting rods bent and caused catostrophic engine damage. Since this happened I have read about 100's of other 6.2L gasoline engines having similar issues. This isn't a random occurance and Chevrolet has writted technical memos explaining the issue for thier dealers.
Additional Notes:
Engine died when I was traveling at highway speed. Not warning lights no check engine lights. Was able to stear to the shoulder but vehicle woulnd't start or go into nuetral. Thankfully on a rural road so was able to get out of danger. Had this happened in a busy environment may not have been so forturnate. Dealer determined that 2 of the connecting rods bent and caused catostrophic engine damage. Since this happened I have read about 100's of other 6.2L gasoline engines having similar issues. This isn't a random occurance and Chevrolet has writted technical memos explaining the issue for thier dealers.
Mfg Campaign: 11649284
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 75 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 75 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 75 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.
Mfg Campaign: 11648843
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Corrective Action:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Additional Notes:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Mfg Campaign: 11648552
Recall Date: Mar 16, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Corrective Action:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Additional Notes:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Mfg Campaign: 11648552
Recall Date: Mar 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Corrective Action:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Additional Notes:
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Mfg Campaign: 11648552
Recall Date: Mar 16, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Corrective Action:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Additional Notes:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Mfg Campaign: 11648267
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Corrective Action:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Additional Notes:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Mfg Campaign: 11648267
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Corrective Action:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Additional Notes:
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Mfg Campaign: 11648267
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Corrective Action:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Additional Notes:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Mfg Campaign: 11648419
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Corrective Action:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Additional Notes:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Mfg Campaign: 11648419
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Corrective Action:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Additional Notes:
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Mfg Campaign: 11648419
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message “Engine oil too Hot” was displayed. While driving 60-70 MPH, the vehicle lost motive power while driving uphill. The vehicle failed to shift into neutral. The contact went underneath the vehicle and removed the drive shaft. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number PE25001 (ENGINE, ENGINE, AND ENGINE COOLING). The vehicle was towed to the residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 66,410.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message “Engine oil too Hot” was displayed. While driving 60-70 MPH, the vehicle lost motive power while driving uphill. The vehicle failed to shift into neutral. The contact went underneath the vehicle and removed the drive shaft. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number PE25001 (ENGINE, ENGINE, AND ENGINE COOLING). The vehicle was towed to the residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 66,410.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message “Engine oil too Hot” was displayed. While driving 60-70 MPH, the vehicle lost motive power while driving uphill. The vehicle failed to shift into neutral. The contact went underneath the vehicle and removed the drive shaft. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number PE25001 (ENGINE, ENGINE, AND ENGINE COOLING). The vehicle was towed to the residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 66,410.
Mfg Campaign: 11647684
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message “Engine oil too Hot” was displayed. While driving 60-70 MPH, the vehicle lost motive power while driving uphill. The vehicle failed to shift into neutral. The contact went underneath the vehicle and removed the drive shaft. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number PE25001 (ENGINE, ENGINE, AND ENGINE COOLING). The vehicle was towed to the residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 66,410.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message “Engine oil too Hot” was displayed. While driving 60-70 MPH, the vehicle lost motive power while driving uphill. The vehicle failed to shift into neutral. The contact went underneath the vehicle and removed the drive shaft. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number PE25001 (ENGINE, ENGINE, AND ENGINE COOLING). The vehicle was towed to the residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 66,410.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message “Engine oil too Hot” was displayed. While driving 60-70 MPH, the vehicle lost motive power while driving uphill. The vehicle failed to shift into neutral. The contact went underneath the vehicle and removed the drive shaft. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number PE25001 (ENGINE, ENGINE, AND ENGINE COOLING). The vehicle was towed to the residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 66,410.
Mfg Campaign: 11647684
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Main bearing failure at 41,000 Miles. No prior warning to issue. Truck is currently at the Chevrolet dealer determining if repair or full engine replacement is needed and parts availability. Check engine light came on when the engine started to make noise.
Corrective Action:
Main bearing failure at 41,000 Miles. No prior warning to issue. Truck is currently at the Chevrolet dealer determining if repair or full engine replacement is needed and parts availability. Check engine light came on when the engine started to make noise.
Additional Notes:
Main bearing failure at 41,000 Miles. No prior warning to issue. Truck is currently at the Chevrolet dealer determining if repair or full engine replacement is needed and parts availability. Check engine light came on when the engine started to make noise.
Mfg Campaign: 11647761
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The tail gate on my 2023 Silverado has started to open on its own both while driving and while stopped as well as attempting to open every 3-5 minutes while the vehicle is off. I contacted Chevrolet after I saw there was open recalls for this exact issue to see if my truck was covered with this recall and to my chagrin it is not. But from what I read, this is the exact issue that other drivers of Silverados between the years of 2020-2024 have been experiencing.
Corrective Action:
The tail gate on my 2023 Silverado has started to open on its own both while driving and while stopped as well as attempting to open every 3-5 minutes while the vehicle is off. I contacted Chevrolet after I saw there was open recalls for this exact issue to see if my truck was covered with this recall and to my chagrin it is not. But from what I read, this is the exact issue that other drivers of Silverados between the years of 2020-2024 have been experiencing.
Additional Notes:
The tail gate on my 2023 Silverado has started to open on its own both while driving and while stopped as well as attempting to open every 3-5 minutes while the vehicle is off. I contacted Chevrolet after I saw there was open recalls for this exact issue to see if my truck was covered with this recall and to my chagrin it is not. But from what I read, this is the exact issue that other drivers of Silverados between the years of 2020-2024 have been experiencing.
Mfg Campaign: 11647302
Recall Date: Mar 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On 3/1/2025, while driving, my vehicle became unresponsive and inoperable . My vehicle stopped at the intersection in a turn lane. The vehicle engine turned off and a check engine light turned on in the dashboard. There were no sounds or indicators prior to the event. All of the controls became inoperable and unresponsive. When I tried to restart the vehicle it would not turn over. I was unable to shift the vehicle out of park. The dash board showed the message “Conditions Not Correct for Shift”. I tried several different corrective actions and referred to the owners manual but I was unable to do anything. The owners manual didn’t specify how to shift the vehicle when it is not running. I had to call a tow truck because we were in the intersection and it presented a concern for safety for ourselves and others the tow truck tried resetting the vehicle, jumping it, and looked for the manual shift override but were unsuccessful. They pulled my truck onto the tow truck and took it to the dealership where I purchased the vehicle. When we arrived at the dealership the tow truck driver consulted with the dealership personnel and were still unable to determine any cause or how to manually shift the vehicle into neutral. My truck has the 6.2L V8 L87 gasoline engine with only 15466 miles. The dealer confirmed engine failure and is in the process of ordering a new engine. There is no known ETA for the engine because it has become a national issue. I have also read multiple encounters of other owners have multiple engines fail and replaced.
Corrective Action:
On 3/1/2025, while driving, my vehicle became unresponsive and inoperable . My vehicle stopped at the intersection in a turn lane. The vehicle engine turned off and a check engine light turned on in the dashboard. There were no sounds or indicators prior to the event. All of the controls became inoperable and unresponsive. When I tried to restart the vehicle it would not turn over. I was unable to shift the vehicle out of park. The dash board showed the message “Conditions Not Correct for Shift”. I tried several different corrective actions and referred to the owners manual but I was unable to do anything. The owners manual didn’t specify how to shift the vehicle when it is not running. I had to call a tow truck because we were in the intersection and it presented a concern for safety for ourselves and others the tow truck tried resetting the vehicle, jumping it, and looked for the manual shift override but were unsuccessful. They pulled my truck onto the tow truck and took it to the dealership where I purchased the vehicle. When we arrived at the dealership the tow truck driver consulted with the dealership personnel and were still unable to determine any cause or how to manually shift the vehicle into neutral. My truck has the 6.2L V8 L87 gasoline engine with only 15466 miles. The dealer confirmed engine failure and is in the process of ordering a new engine. There is no known ETA for the engine because it has become a national issue. I have also read multiple encounters of other owners have multiple engines fail and replaced.
Additional Notes:
On 3/1/2025, while driving, my vehicle became unresponsive and inoperable . My vehicle stopped at the intersection in a turn lane. The vehicle engine turned off and a check engine light turned on in the dashboard. There were no sounds or indicators prior to the event. All of the controls became inoperable and unresponsive. When I tried to restart the vehicle it would not turn over. I was unable to shift the vehicle out of park. The dash board showed the message “Conditions Not Correct for Shift”. I tried several different corrective actions and referred to the owners manual but I was unable to do anything. The owners manual didn’t specify how to shift the vehicle when it is not running. I had to call a tow truck because we were in the intersection and it presented a concern for safety for ourselves and others the tow truck tried resetting the vehicle, jumping it, and looked for the manual shift override but were unsuccessful. They pulled my truck onto the tow truck and took it to the dealership where I purchased the vehicle. When we arrived at the dealership the tow truck driver consulted with the dealership personnel and were still unable to determine any cause or how to manually shift the vehicle into neutral. My truck has the 6.2L V8 L87 gasoline engine with only 15466 miles. The dealer confirmed engine failure and is in the process of ordering a new engine. There is no known ETA for the engine because it has become a national issue. I have also read multiple encounters of other owners have multiple engines fail and replaced.
Mfg Campaign: 11646874
Recall Date: Mar 6, 2025
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Valencia, CA • 36 yrs
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