Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
274 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway at about 65 mph, when all of the sudden the truck shut off. There was construction in that part of the highway and there was no shoulder for me to drive off to so I kept driving until the truck completely stopped on the highway. I had to jump off the truck from the passenger side with my wife and toddler and jump the median and stood there in the cold for a few hours while a tow truck came to move the truck out of the highway. We did not fell save staying in the car because there was a lot of traffic and we were afraid to get rear ended. I got the truck towed to my house which cost me $600, the next day i called the dealership to come pick it up. They took it and found the engine was completely damaged. They replaced the engine, but with the same engine model that has the defective engine that NHTSA is currently investigating on these engines. So i no longer feel safe nor can i rely on this truck to run my business.
Corrective Action:
I was driving on the highway at about 65 mph, when all of the sudden the truck shut off. There was construction in that part of the highway and there was no shoulder for me to drive off to so I kept driving until the truck completely stopped on the highway. I had to jump off the truck from the passenger side with my wife and toddler and jump the median and stood there in the cold for a few hours while a tow truck came to move the truck out of the highway. We did not fell save staying in the car because there was a lot of traffic and we were afraid to get rear ended. I got the truck towed to my house which cost me $600, the next day i called the dealership to come pick it up. They took it and found the engine was completely damaged. They replaced the engine, but with the same engine model that has the defective engine that NHTSA is currently investigating on these engines. So i no longer feel safe nor can i rely on this truck to run my business.
Additional Notes:
I was driving on the highway at about 65 mph, when all of the sudden the truck shut off. There was construction in that part of the highway and there was no shoulder for me to drive off to so I kept driving until the truck completely stopped on the highway. I had to jump off the truck from the passenger side with my wife and toddler and jump the median and stood there in the cold for a few hours while a tow truck came to move the truck out of the highway. We did not fell save staying in the car because there was a lot of traffic and we were afraid to get rear ended. I got the truck towed to my house which cost me $600, the next day i called the dealership to come pick it up. They took it and found the engine was completely damaged. They replaced the engine, but with the same engine model that has the defective engine that NHTSA is currently investigating on these engines. So i no longer feel safe nor can i rely on this truck to run my business.
Mfg Campaign: 11646632
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Valve body went bad... like so many others. No ETA on part from GM. Not a good situation from a business owner that needs a truck to conduct business
Corrective Action:
Valve body went bad... like so many others. No ETA on part from GM. Not a good situation from a business owner that needs a truck to conduct business
Additional Notes:
Valve body went bad... like so many others. No ETA on part from GM. Not a good situation from a business owner that needs a truck to conduct business
Mfg Campaign: 11646237
Recall Date: Mar 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Traveling at ~40mph when some knocking could be heard. Pedal manipulation was intermittent. No warnings on the dash. Luckily, I was able to use momentum to get the truck off of the main road and onto a side street. Knocking was heard even louder now - pedal manipulation was now even more intermittent. An error message popped up on the display "Conditions not correct to shift", with no other lights coming on. Truck has now coasted to a stop and the check engine light came on. Cannot put the truck into any other gear. I was lucky enough to not be traveling at a higher rate of speed, but I can see this being a huge safety concern. The truck was towed to a local dealer where i was told that the truck has experienced "Spontaneous Engine Disassembly". However, my service record only states "Check Engine Light On". The attached information is the only thing that I have of the incident and how it's being reported.
Corrective Action:
Traveling at ~40mph when some knocking could be heard. Pedal manipulation was intermittent. No warnings on the dash. Luckily, I was able to use momentum to get the truck off of the main road and onto a side street. Knocking was heard even louder now - pedal manipulation was now even more intermittent. An error message popped up on the display "Conditions not correct to shift", with no other lights coming on. Truck has now coasted to a stop and the check engine light came on. Cannot put the truck into any other gear. I was lucky enough to not be traveling at a higher rate of speed, but I can see this being a huge safety concern. The truck was towed to a local dealer where i was told that the truck has experienced "Spontaneous Engine Disassembly". However, my service record only states "Check Engine Light On". The attached information is the only thing that I have of the incident and how it's being reported.
Additional Notes:
Traveling at ~40mph when some knocking could be heard. Pedal manipulation was intermittent. No warnings on the dash. Luckily, I was able to use momentum to get the truck off of the main road and onto a side street. Knocking was heard even louder now - pedal manipulation was now even more intermittent. An error message popped up on the display "Conditions not correct to shift", with no other lights coming on. Truck has now coasted to a stop and the check engine light came on. Cannot put the truck into any other gear. I was lucky enough to not be traveling at a higher rate of speed, but I can see this being a huge safety concern. The truck was towed to a local dealer where i was told that the truck has experienced "Spontaneous Engine Disassembly". However, my service record only states "Check Engine Light On". The attached information is the only thing that I have of the incident and how it's being reported.
Mfg Campaign: 11645957
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Corrective Action:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Additional Notes:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Mfg Campaign: 11645243
Recall Date: Feb 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Corrective Action:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Additional Notes:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Mfg Campaign: 11645243
Recall Date: Feb 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Corrective Action:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Additional Notes:
While pulling out onto a very busy highway in North Dallas, I had to "step" on it in order to make the turn. Immediatley after making the turn I went to "step" on it and the truck shifted into Neutral with heavy traffic. Luckily I was able to coast to a turning lane safely. Once stopped I was able to place the truck in park. However, after shutting off the truck it was never able to restart. This night was an extremely cold night with subfreezing temperatures. Not being able to start the truck meant no heater and myself and my girlfriend quickly became very cold. After calling OnStar we waiting almost 45 minutes for roadside assistance. However, they were only coming to try and jump start the truck and had to request a second roadside assistance to come and tow the vehicle. The vehicle could not be shifted into Neutral and a flatbed truck had to be used and the truck had to be drug up onto the tow truck. When I first stopped the truck and shifted it into Park, the engine was still running and sounded normal. It just could not be shifted into any gears. However, the GM dealership is telling me the engine seized up and needs to be replaced and could take 4-8 weeks just to locate an engine. Although no one was hurt or injured thankfully, the safety risk when this happened could have been very bad and deadly. Not to mention not being able to have heat during extreme cold temperatures is a safety concern. Had the truck not been able to be parked in a safe area, and not being able to be shifted to Neutral, this also could pose a safety risk.
Mfg Campaign: 11645243
Recall Date: Feb 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the transmission suddenly malfunctioned causing all four wheels to lock up, causing the vehicle to skid. During the failure, the vehicle abruptly decelerated and veered to the left. After the failure, the check engine warning light remained illuminated, and the vehicle went into "LIMP Mode”. The vehicle was driven to the local dealer who diagnosed and determined that the transmission valve body was faulty and needed to be replaced. The transmission valve body was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the transmission suddenly malfunctioned causing all four wheels to lock up, causing the vehicle to skid. During the failure, the vehicle abruptly decelerated and veered to the left. After the failure, the check engine warning light remained illuminated, and the vehicle went into "LIMP Mode”. The vehicle was driven to the local dealer who diagnosed and determined that the transmission valve body was faulty and needed to be replaced. The transmission valve body was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the transmission suddenly malfunctioned causing all four wheels to lock up, causing the vehicle to skid. During the failure, the vehicle abruptly decelerated and veered to the left. After the failure, the check engine warning light remained illuminated, and the vehicle went into "LIMP Mode”. The vehicle was driven to the local dealer who diagnosed and determined that the transmission valve body was faulty and needed to be replaced. The transmission valve body was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Mfg Campaign: 11644446
Recall Date: Feb 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
February 9 2024 I was driving down the highway at 65 mph and went to switch lanes and realized engine was no longer running. I pulled over and got a tow to the dealership I purchased it from . Truck only had 5000 miles on it and they told me the engine locked up and needed replacement. They performed an engine replacement. It was not completed until April 6, 2024. Two months to get repaired. Today I was driving down the hightway and again engine blew. I heard a spun bearing noise from engine compartment area. Pulled over and engine shut itslef off . Had it towed back in to find out I am on a line of a bunch of 6.2 engines needing replaicing. Very disappointed in Chevy.
Corrective Action:
February 9 2024 I was driving down the highway at 65 mph and went to switch lanes and realized engine was no longer running. I pulled over and got a tow to the dealership I purchased it from . Truck only had 5000 miles on it and they told me the engine locked up and needed replacement. They performed an engine replacement. It was not completed until April 6, 2024. Two months to get repaired. Today I was driving down the hightway and again engine blew. I heard a spun bearing noise from engine compartment area. Pulled over and engine shut itslef off . Had it towed back in to find out I am on a line of a bunch of 6.2 engines needing replaicing. Very disappointed in Chevy.
Additional Notes:
February 9 2024 I was driving down the highway at 65 mph and went to switch lanes and realized engine was no longer running. I pulled over and got a tow to the dealership I purchased it from . Truck only had 5000 miles on it and they told me the engine locked up and needed replacement. They performed an engine replacement. It was not completed until April 6, 2024. Two months to get repaired. Today I was driving down the hightway and again engine blew. I heard a spun bearing noise from engine compartment area. Pulled over and engine shut itslef off . Had it towed back in to find out I am on a line of a bunch of 6.2 engines needing replaicing. Very disappointed in Chevy.
Mfg Campaign: 11644538
Recall Date: Feb 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On [XXX] I was driving @ 55 MPH. The engine made a loud noise, and completely lost all power and controls. Truck went into natural, all dashboard and screens went black. One I was able to come to a stop the vehicle put itself in park. Truck was towed to Jim Butler in Fenton, MO. I was told by the shop that the 6.2L engine in my truck had a catastrophic failure and needed a new engine. The complete and sudden loss of power and controls put myself and others in danger. No lights or warming of the failure about to happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I was driving @ 55 MPH. The engine made a loud noise, and completely lost all power and controls. Truck went into natural, all dashboard and screens went black. One I was able to come to a stop the vehicle put itself in park. Truck was towed to Jim Butler in Fenton, MO. I was told by the shop that the 6.2L engine in my truck had a catastrophic failure and needed a new engine. The complete and sudden loss of power and controls put myself and others in danger. No lights or warming of the failure about to happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I was driving @ 55 MPH. The engine made a loud noise, and completely lost all power and controls. Truck went into natural, all dashboard and screens went black. One I was able to come to a stop the vehicle put itself in park. Truck was towed to Jim Butler in Fenton, MO. I was told by the shop that the 6.2L engine in my truck had a catastrophic failure and needed a new engine. The complete and sudden loss of power and controls put myself and others in danger. No lights or warming of the failure about to happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11644647
Recall Date: Feb 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph.
Corrective Action:
My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph.
Additional Notes:
My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph.
Mfg Campaign: 11644256
Recall Date: Feb 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph.
Corrective Action:
My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph.
Additional Notes:
My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph.
Mfg Campaign: 11644256
Recall Date: Feb 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
coolant control valve The check engine light came on when I started the truck and on-star ran the diagnostic and said it is code P1098. After drive 20 miles a popup on the dash stated, "slow down and drive safe". I was on a 60-mph road driving 55-mph and the truck started slowing itself down. Took it to one dealer and they said the part was on back order and didn't say anything else
Corrective Action:
coolant control valve The check engine light came on when I started the truck and on-star ran the diagnostic and said it is code P1098. After drive 20 miles a popup on the dash stated, "slow down and drive safe". I was on a 60-mph road driving 55-mph and the truck started slowing itself down. Took it to one dealer and they said the part was on back order and didn't say anything else
Additional Notes:
coolant control valve The check engine light came on when I started the truck and on-star ran the diagnostic and said it is code P1098. After drive 20 miles a popup on the dash stated, "slow down and drive safe". I was on a 60-mph road driving 55-mph and the truck started slowing itself down. Took it to one dealer and they said the part was on back order and didn't say anything else
Mfg Campaign: 11643834
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Mfg Campaign: 11643876
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Mfg Campaign: 11643876
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle check engine light came on and a message displayed "Reduced acceleration. Drive with care." My acceleration was very slow but that was the only symptom, although I was driving speeds under 55 MPH. I took the vehicle to GM with CEL Code P078 and they replaced the high pressure fuel rail. Two days later the CEL came on again with code P228B. I was driving on the highway when the message came on and I could not accelerate the vehicle. If I tried to push the gas pedal more than halfway, I would lose both speed and power. I could not maintain my highway speed very well and could only accelerate if I slightly pressed the gas pedal. This is a serious safety concern because it may cause an accident if I am not able to maintain speed on the freeway. Additionally, this is of concern because I rely on my vehicle to pull a camper, and with this condition, I would be a "sitting duck" with my family in the vehicle. GM continues to diagnosis the issue but has failed to respond in a timeline and satisfactory manner.
Corrective Action:
The vehicle check engine light came on and a message displayed "Reduced acceleration. Drive with care." My acceleration was very slow but that was the only symptom, although I was driving speeds under 55 MPH. I took the vehicle to GM with CEL Code P078 and they replaced the high pressure fuel rail. Two days later the CEL came on again with code P228B. I was driving on the highway when the message came on and I could not accelerate the vehicle. If I tried to push the gas pedal more than halfway, I would lose both speed and power. I could not maintain my highway speed very well and could only accelerate if I slightly pressed the gas pedal. This is a serious safety concern because it may cause an accident if I am not able to maintain speed on the freeway. Additionally, this is of concern because I rely on my vehicle to pull a camper, and with this condition, I would be a "sitting duck" with my family in the vehicle. GM continues to diagnosis the issue but has failed to respond in a timeline and satisfactory manner.
Additional Notes:
The vehicle check engine light came on and a message displayed "Reduced acceleration. Drive with care." My acceleration was very slow but that was the only symptom, although I was driving speeds under 55 MPH. I took the vehicle to GM with CEL Code P078 and they replaced the high pressure fuel rail. Two days later the CEL came on again with code P228B. I was driving on the highway when the message came on and I could not accelerate the vehicle. If I tried to push the gas pedal more than halfway, I would lose both speed and power. I could not maintain my highway speed very well and could only accelerate if I slightly pressed the gas pedal. This is a serious safety concern because it may cause an accident if I am not able to maintain speed on the freeway. Additionally, this is of concern because I rely on my vehicle to pull a camper, and with this condition, I would be a "sitting duck" with my family in the vehicle. GM continues to diagnosis the issue but has failed to respond in a timeline and satisfactory manner.
Mfg Campaign: 11643962
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 70 MPH during inclement weather, the transmission unexpectedly downshifted hard, jerking the vehicle, and while slowing down the contact observed a squeaking sound coming from the front of the vehicle. The contact stated that while depressing the accelerator pedal the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was steered off the highway and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 70 MPH during inclement weather, the transmission unexpectedly downshifted hard, jerking the vehicle, and while slowing down the contact observed a squeaking sound coming from the front of the vehicle. The contact stated that while depressing the accelerator pedal the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was steered off the highway and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 70 MPH during inclement weather, the transmission unexpectedly downshifted hard, jerking the vehicle, and while slowing down the contact observed a squeaking sound coming from the front of the vehicle. The contact stated that while depressing the accelerator pedal the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was steered off the highway and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.
Mfg Campaign: 11643370
Recall Date: Feb 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2023 Chevrolet Silverado 1500 and the OnStar is completely out the dealership say they have no idea when a module will be ready. I have talked to and seen several forums on this. Everyone states it’s a huge problem and now they want to charge up to $1000 to replace the module it is not covered by warranty. I cannot even use my navigation my security all the things that OnStar provides due to this module problem they have it seems to be getting bigger and more widespread. We should not have to pay for something that has nothing to do with the warranty of the truck. It is a malfunction with OnStar and Chevrolet
Corrective Action:
I have a 2023 Chevrolet Silverado 1500 and the OnStar is completely out the dealership say they have no idea when a module will be ready. I have talked to and seen several forums on this. Everyone states it’s a huge problem and now they want to charge up to $1000 to replace the module it is not covered by warranty. I cannot even use my navigation my security all the things that OnStar provides due to this module problem they have it seems to be getting bigger and more widespread. We should not have to pay for something that has nothing to do with the warranty of the truck. It is a malfunction with OnStar and Chevrolet
Additional Notes:
I have a 2023 Chevrolet Silverado 1500 and the OnStar is completely out the dealership say they have no idea when a module will be ready. I have talked to and seen several forums on this. Everyone states it’s a huge problem and now they want to charge up to $1000 to replace the module it is not covered by warranty. I cannot even use my navigation my security all the things that OnStar provides due to this module problem they have it seems to be getting bigger and more widespread. We should not have to pay for something that has nothing to do with the warranty of the truck. It is a malfunction with OnStar and Chevrolet
Mfg Campaign: 11643550
Recall Date: Feb 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The starter did not disengage and caused engine failure. Loud screeching occurred while driving. Pull off road once noise was heard and truck needed to be hauled back to dealership.
Corrective Action:
The starter did not disengage and caused engine failure. Loud screeching occurred while driving. Pull off road once noise was heard and truck needed to be hauled back to dealership.
Additional Notes:
The starter did not disengage and caused engine failure. Loud screeching occurred while driving. Pull off road once noise was heard and truck needed to be hauled back to dealership.
Mfg Campaign: 11643077
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The digital gauge cluster where speedometer and other essential gauges for the vehicle failed. It is available upon request. My safety is at risk as I’m unable to determine speed, monitor ABS, or monitor other essential features that the guage cluster provides. It also periodically blinks on startling me and putting my life and others in danger. The dealership has confirmed this problem and saodnit is a know issue with this year model but my particular VIN number wasn't recalled. The dealership has inspected the part. There were no symptoms or messages prior to the part failing.
Corrective Action:
The digital gauge cluster where speedometer and other essential gauges for the vehicle failed. It is available upon request. My safety is at risk as I’m unable to determine speed, monitor ABS, or monitor other essential features that the guage cluster provides. It also periodically blinks on startling me and putting my life and others in danger. The dealership has confirmed this problem and saodnit is a know issue with this year model but my particular VIN number wasn't recalled. The dealership has inspected the part. There were no symptoms or messages prior to the part failing.
Additional Notes:
The digital gauge cluster where speedometer and other essential gauges for the vehicle failed. It is available upon request. My safety is at risk as I’m unable to determine speed, monitor ABS, or monitor other essential features that the guage cluster provides. It also periodically blinks on startling me and putting my life and others in danger. The dealership has confirmed this problem and saodnit is a know issue with this year model but my particular VIN number wasn't recalled. The dealership has inspected the part. There were no symptoms or messages prior to the part failing.
Mfg Campaign: 11642003
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The digital gauge cluster where speedometer and other essential gauges for the vehicle failed. It is available upon request. My safety is at risk as I’m unable to determine speed, monitor ABS, or monitor other essential features that the guage cluster provides. It also periodically blinks on startling me and putting my life and others in danger. The dealership has confirmed this problem and saodnit is a know issue with this year model but my particular VIN number wasn't recalled. The dealership has inspected the part. There were no symptoms or messages prior to the part failing.
Corrective Action:
The digital gauge cluster where speedometer and other essential gauges for the vehicle failed. It is available upon request. My safety is at risk as I’m unable to determine speed, monitor ABS, or monitor other essential features that the guage cluster provides. It also periodically blinks on startling me and putting my life and others in danger. The dealership has confirmed this problem and saodnit is a know issue with this year model but my particular VIN number wasn't recalled. The dealership has inspected the part. There were no symptoms or messages prior to the part failing.
Additional Notes:
The digital gauge cluster where speedometer and other essential gauges for the vehicle failed. It is available upon request. My safety is at risk as I’m unable to determine speed, monitor ABS, or monitor other essential features that the guage cluster provides. It also periodically blinks on startling me and putting my life and others in danger. The dealership has confirmed this problem and saodnit is a know issue with this year model but my particular VIN number wasn't recalled. The dealership has inspected the part. There were no symptoms or messages prior to the part failing.
Mfg Campaign: 11642003
Recall Date: Feb 11, 2025
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