Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Oem Systems, Llc
Safety Issue:
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 21, 2024
Consumer Complaints
220 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
hola buenas tardes escribo estas lineas por aqui por que me siento indignado realize una compra de esta camioneta cash en 90 mil dolares 0KM y aun no tengo un año usandola y la he tenido que llevar al talle unas 10 oacaciones por problemas diferentes y el consercionario santo domingo motors no me da una solucion especifica ya que siempre el vehiculo vuelve con la misma falla desde consumo de aceite, perdida de fuerza en el motor deterioro de luces frontales deterioro del pintura oh esmalte del chasis esta oxidado el vahiculo en varias ocaciones se me apago corriendo pudiento esto hacer que yo y mi familia tengamos un accidente ademas HE TENIDO QUE ESTAR SIN VEHICULO POR MAS DE UN MES SEGUIDO Y LA EMPRESA NO SE HACE RESPONSABLE DE NADA TABIEM HE TENIDO QUE PAGR GRUAS PARA QUE ELLOS PUEDAN RECIBIR EL VEHICULO REALMENTE YA EN ESTA EMPRESA NO CONFIO PARA POR QUE TAMPOCO HAN SIDO LO SUFICIENTE CLARO CONMIGO SIEMPRE ME DAN UN CUENTO,, YO NO QUIERO ESA CAMIONETA YA POR ESO REQUIERO DE SU AYUDA POR QUE YA LA HAN MANIPULADO DEMASIADO ESA CAMIONETA Y YO COMPRE UN VEHICULO 0KM PARA NO TENER PROBLEMAS Y ESTOY 100% ARREPENTIDO 1RO DE COMPRAR ESA MARCA Y 2 DO DE HABER COMPRADO EN ESA ENTIDAD ESPERO SU PRONTA RESPUESTA AAHH AHORA MISMO LA UNIDA LLEVA PRÁCTICAMENTE UN MES DONDE ELLOS
Corrective Action:
hola buenas tardes escribo estas lineas por aqui por que me siento indignado realize una compra de esta camioneta cash en 90 mil dolares 0KM y aun no tengo un año usandola y la he tenido que llevar al talle unas 10 oacaciones por problemas diferentes y el consercionario santo domingo motors no me da una solucion especifica ya que siempre el vehiculo vuelve con la misma falla desde consumo de aceite, perdida de fuerza en el motor deterioro de luces frontales deterioro del pintura oh esmalte del chasis esta oxidado el vahiculo en varias ocaciones se me apago corriendo pudiento esto hacer que yo y mi familia tengamos un accidente ademas HE TENIDO QUE ESTAR SIN VEHICULO POR MAS DE UN MES SEGUIDO Y LA EMPRESA NO SE HACE RESPONSABLE DE NADA TABIEM HE TENIDO QUE PAGR GRUAS PARA QUE ELLOS PUEDAN RECIBIR EL VEHICULO REALMENTE YA EN ESTA EMPRESA NO CONFIO PARA POR QUE TAMPOCO HAN SIDO LO SUFICIENTE CLARO CONMIGO SIEMPRE ME DAN UN CUENTO,, YO NO QUIERO ESA CAMIONETA YA POR ESO REQUIERO DE SU AYUDA POR QUE YA LA HAN MANIPULADO DEMASIADO ESA CAMIONETA Y YO COMPRE UN VEHICULO 0KM PARA NO TENER PROBLEMAS Y ESTOY 100% ARREPENTIDO 1RO DE COMPRAR ESA MARCA Y 2 DO DE HABER COMPRADO EN ESA ENTIDAD ESPERO SU PRONTA RESPUESTA AAHH AHORA MISMO LA UNIDA LLEVA PRÁCTICAMENTE UN MES DONDE ELLOS
Additional Notes:
hola buenas tardes escribo estas lineas por aqui por que me siento indignado realize una compra de esta camioneta cash en 90 mil dolares 0KM y aun no tengo un año usandola y la he tenido que llevar al talle unas 10 oacaciones por problemas diferentes y el consercionario santo domingo motors no me da una solucion especifica ya que siempre el vehiculo vuelve con la misma falla desde consumo de aceite, perdida de fuerza en el motor deterioro de luces frontales deterioro del pintura oh esmalte del chasis esta oxidado el vahiculo en varias ocaciones se me apago corriendo pudiento esto hacer que yo y mi familia tengamos un accidente ademas HE TENIDO QUE ESTAR SIN VEHICULO POR MAS DE UN MES SEGUIDO Y LA EMPRESA NO SE HACE RESPONSABLE DE NADA TABIEM HE TENIDO QUE PAGR GRUAS PARA QUE ELLOS PUEDAN RECIBIR EL VEHICULO REALMENTE YA EN ESTA EMPRESA NO CONFIO PARA POR QUE TAMPOCO HAN SIDO LO SUFICIENTE CLARO CONMIGO SIEMPRE ME DAN UN CUENTO,, YO NO QUIERO ESA CAMIONETA YA POR ESO REQUIERO DE SU AYUDA POR QUE YA LA HAN MANIPULADO DEMASIADO ESA CAMIONETA Y YO COMPRE UN VEHICULO 0KM PARA NO TENER PROBLEMAS Y ESTOY 100% ARREPENTIDO 1RO DE COMPRAR ESA MARCA Y 2 DO DE HABER COMPRADO EN ESA ENTIDAD ESPERO SU PRONTA RESPUESTA AAHH AHORA MISMO LA UNIDA LLEVA PRÁCTICAMENTE UN MES DONDE ELLOS
Mfg Campaign: 11661932
Recall Date: May 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway passing an 18-wheeler, my truck started making a noice. I hit my hazards and heard others hitting their brakes as I moved for the shoulder. My engine failed and my truck is at the dealership waiting for a new motor and radiator. No warning lamps or messages.
Corrective Action:
I was driving on the highway passing an 18-wheeler, my truck started making a noice. I hit my hazards and heard others hitting their brakes as I moved for the shoulder. My engine failed and my truck is at the dealership waiting for a new motor and radiator. No warning lamps or messages.
Additional Notes:
I was driving on the highway passing an 18-wheeler, my truck started making a noice. I hit my hazards and heard others hitting their brakes as I moved for the shoulder. My engine failed and my truck is at the dealership waiting for a new motor and radiator. No warning lamps or messages.
Mfg Campaign: 11661397
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Pulled into parking lot and went into a store. Upon leaving I noticed the vehicle would not back up when placed into reverse gear. The engine would rev but, no movement. I pushed the vehicle backwards and then restarted it. The vehicle would move forward. I stopped and attempted to try the reverse gear a few more times with no luck. As I started driving on the main roadway toward the GM dealership, the vehicle upshifted once and then displayed a warning along with e check engine light. Once at the dealership, they scanned the vehicle and confirmed a transmission issue. The vehicle never showed any symptoms prior to the failure.
Corrective Action:
Pulled into parking lot and went into a store. Upon leaving I noticed the vehicle would not back up when placed into reverse gear. The engine would rev but, no movement. I pushed the vehicle backwards and then restarted it. The vehicle would move forward. I stopped and attempted to try the reverse gear a few more times with no luck. As I started driving on the main roadway toward the GM dealership, the vehicle upshifted once and then displayed a warning along with e check engine light. Once at the dealership, they scanned the vehicle and confirmed a transmission issue. The vehicle never showed any symptoms prior to the failure.
Additional Notes:
Pulled into parking lot and went into a store. Upon leaving I noticed the vehicle would not back up when placed into reverse gear. The engine would rev but, no movement. I pushed the vehicle backwards and then restarted it. The vehicle would move forward. I stopped and attempted to try the reverse gear a few more times with no luck. As I started driving on the main roadway toward the GM dealership, the vehicle upshifted once and then displayed a warning along with e check engine light. Once at the dealership, they scanned the vehicle and confirmed a transmission issue. The vehicle never showed any symptoms prior to the failure.
Mfg Campaign: 11661146
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine failed and had catastrophic damage. As I was driving it on the highway at speeds of 65 mph the vehicle started loosing power and shaking violently in the middle of driving it. Therefore putting my life and other life’s in danger. After a couple miles the Electronic stability control light came on and the traction control light came on. Also the check engine light came on. Vehicle only has 7500 miles and was driven daily without any mistreatment. The dealer confirmed that the vehicle had catastrophic damage. It had metal shavings inside the oil system. The dealer confirmed the next day that it was worse than when I took it in and they weren’t even able to move it to the engine bay.
Corrective Action:
The engine failed and had catastrophic damage. As I was driving it on the highway at speeds of 65 mph the vehicle started loosing power and shaking violently in the middle of driving it. Therefore putting my life and other life’s in danger. After a couple miles the Electronic stability control light came on and the traction control light came on. Also the check engine light came on. Vehicle only has 7500 miles and was driven daily without any mistreatment. The dealer confirmed that the vehicle had catastrophic damage. It had metal shavings inside the oil system. The dealer confirmed the next day that it was worse than when I took it in and they weren’t even able to move it to the engine bay.
Additional Notes:
The engine failed and had catastrophic damage. As I was driving it on the highway at speeds of 65 mph the vehicle started loosing power and shaking violently in the middle of driving it. Therefore putting my life and other life’s in danger. After a couple miles the Electronic stability control light came on and the traction control light came on. Also the check engine light came on. Vehicle only has 7500 miles and was driven daily without any mistreatment. The dealer confirmed that the vehicle had catastrophic damage. It had metal shavings inside the oil system. The dealer confirmed the next day that it was worse than when I took it in and they weren’t even able to move it to the engine bay.
Mfg Campaign: 11660802
Recall Date: May 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659874
Recall Date: May 9, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659874
Recall Date: May 9, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659874
Recall Date: May 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving in traffic, car was making weird shifts and strange noises. The engine suddenly lost all power. I tried to restart and the car wouldn't turn over. I tried again and it finally turned over after struggling.
Corrective Action:
While driving in traffic, car was making weird shifts and strange noises. The engine suddenly lost all power. I tried to restart and the car wouldn't turn over. I tried again and it finally turned over after struggling.
Additional Notes:
While driving in traffic, car was making weird shifts and strange noises. The engine suddenly lost all power. I tried to restart and the car wouldn't turn over. I tried again and it finally turned over after struggling.
Mfg Campaign: 11659972
Recall Date: May 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle has 19299 miles and engine started rattling on deceleration and making clicking and knocking noises. Engine simply stopped working on the highway on the way to Chevy Maintenance. Couldn’t even shift to neutral to get it on the tow truck. It had to be dragged up the ramp. The the clicking and knocking to engine failure happened in one day. Now my truck is sitting in Chevrolet waiting on an engine which is on back order. So I’ll be without a truck that I’m making 1800/mo payments on (took 36 month loan) and can’t even reduce my insurance to comprehensive due to being at a maintenance lot. Bottom line, I have a new undriveable truck with no date available as to when I’ll even get it back. It’s been suggested one to two months…
Corrective Action:
Vehicle has 19299 miles and engine started rattling on deceleration and making clicking and knocking noises. Engine simply stopped working on the highway on the way to Chevy Maintenance. Couldn’t even shift to neutral to get it on the tow truck. It had to be dragged up the ramp. The the clicking and knocking to engine failure happened in one day. Now my truck is sitting in Chevrolet waiting on an engine which is on back order. So I’ll be without a truck that I’m making 1800/mo payments on (took 36 month loan) and can’t even reduce my insurance to comprehensive due to being at a maintenance lot. Bottom line, I have a new undriveable truck with no date available as to when I’ll even get it back. It’s been suggested one to two months…
Additional Notes:
Vehicle has 19299 miles and engine started rattling on deceleration and making clicking and knocking noises. Engine simply stopped working on the highway on the way to Chevy Maintenance. Couldn’t even shift to neutral to get it on the tow truck. It had to be dragged up the ramp. The the clicking and knocking to engine failure happened in one day. Now my truck is sitting in Chevrolet waiting on an engine which is on back order. So I’ll be without a truck that I’m making 1800/mo payments on (took 36 month loan) and can’t even reduce my insurance to comprehensive due to being at a maintenance lot. Bottom line, I have a new undriveable truck with no date available as to when I’ll even get it back. It’s been suggested one to two months…
Mfg Campaign: 11659418
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that there was a thumping sound coming from the engine compartment. The contact stated that the vehicle was vibrating, hesitating, and shuddering while idling or driving at slower speeds of approximately 10 - 40 MPH. There were no warning lights illuminated. The dealer diagnosed the vehicle but had not retrieved any fault codes. The manufacturer was made aware of the issue. The approximate failure mileage was 23,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that there was a thumping sound coming from the engine compartment. The contact stated that the vehicle was vibrating, hesitating, and shuddering while idling or driving at slower speeds of approximately 10 - 40 MPH. There were no warning lights illuminated. The dealer diagnosed the vehicle but had not retrieved any fault codes. The manufacturer was made aware of the issue. The approximate failure mileage was 23,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that there was a thumping sound coming from the engine compartment. The contact stated that the vehicle was vibrating, hesitating, and shuddering while idling or driving at slower speeds of approximately 10 - 40 MPH. There were no warning lights illuminated. The dealer diagnosed the vehicle but had not retrieved any fault codes. The manufacturer was made aware of the issue. The approximate failure mileage was 23,000. VIN tool confirms parts not available.
Mfg Campaign: 11659447
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle randomly stalled. The vehicle was towed to the local dealer who was unable to determine the cause of the failure, and the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was contacted, and an engineer was sent to examine the vehicle and was also unable to determine the cause of the failure. The failure mileage was 3.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle randomly stalled. The vehicle was towed to the local dealer who was unable to determine the cause of the failure, and the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was contacted, and an engineer was sent to examine the vehicle and was also unable to determine the cause of the failure. The failure mileage was 3.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle randomly stalled. The vehicle was towed to the local dealer who was unable to determine the cause of the failure, and the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was contacted, and an engineer was sent to examine the vehicle and was also unable to determine the cause of the failure. The failure mileage was 3.
Mfg Campaign: 11659168
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Mfg Campaign: 11659204
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Mfg Campaign: 11659204
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was cruising on [XXX] with about 55MPH, and the engine suddenly shut off without any indication. I had to turn on emergency light and came to a full stop in the traffic to restart the engine. It was a route with very heavy traffic in New Jersey, and the lost of power was very scaring and exposed me to a very serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was cruising on [XXX] with about 55MPH, and the engine suddenly shut off without any indication. I had to turn on emergency light and came to a full stop in the traffic to restart the engine. It was a route with very heavy traffic in New Jersey, and the lost of power was very scaring and exposed me to a very serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was cruising on [XXX] with about 55MPH, and the engine suddenly shut off without any indication. I had to turn on emergency light and came to a full stop in the traffic to restart the engine. It was a route with very heavy traffic in New Jersey, and the lost of power was very scaring and exposed me to a very serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658228
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2024 Chevy Silverado Trailboss with the 6.2 engine has had engine tick since it had about 1200 miles on it, I brought it into the dealer where I purchased it and they determined nothing was wrong with it, now today, the noise is way worse, so I called local dealership to my area, with this engine recall on the 6.2’s, the service guy I spoke with said GM has not come up with a remedy yet so there is nothing they can do about it. I asked them what I’m supposed to do, he said keep driving it until it locks up, I asked him if he was serious and he said yes, drive it until it locks up then have it towed to dealership, if they have a loaner I might get one, I said it’s a safety issue if it locks up on the highway or in traffic, he said yep, drive it until it locks up! GM has had 2 buy back programs on this and they still do not have a fix?
Corrective Action:
My 2024 Chevy Silverado Trailboss with the 6.2 engine has had engine tick since it had about 1200 miles on it, I brought it into the dealer where I purchased it and they determined nothing was wrong with it, now today, the noise is way worse, so I called local dealership to my area, with this engine recall on the 6.2’s, the service guy I spoke with said GM has not come up with a remedy yet so there is nothing they can do about it. I asked them what I’m supposed to do, he said keep driving it until it locks up, I asked him if he was serious and he said yes, drive it until it locks up then have it towed to dealership, if they have a loaner I might get one, I said it’s a safety issue if it locks up on the highway or in traffic, he said yep, drive it until it locks up! GM has had 2 buy back programs on this and they still do not have a fix?
Additional Notes:
My 2024 Chevy Silverado Trailboss with the 6.2 engine has had engine tick since it had about 1200 miles on it, I brought it into the dealer where I purchased it and they determined nothing was wrong with it, now today, the noise is way worse, so I called local dealership to my area, with this engine recall on the 6.2’s, the service guy I spoke with said GM has not come up with a remedy yet so there is nothing they can do about it. I asked them what I’m supposed to do, he said keep driving it until it locks up, I asked him if he was serious and he said yes, drive it until it locks up then have it towed to dealership, if they have a loaner I might get one, I said it’s a safety issue if it locks up on the highway or in traffic, he said yep, drive it until it locks up! GM has had 2 buy back programs on this and they still do not have a fix?
Mfg Campaign: 11657988
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On April 25, 2025, I was driving on the expressway to work when my 2024 Chevy Silverado 6.2 liter suddenly lost all power. I had to coast from the 3rd lane to the off ramp to get out of other vehicles. My truck was towed to Garber Chererolet in Webster NY, at an expense to me. On April 28, 2025, I was informed by the service manager at Gar er Chevrolet that my Chevy Silverado, 6.2 liter motor blew up and needed a new motor. Later on during the course of that day on April 28, 2025, I learned of, on a national media platform, that General Motors initiated a recall for the 6.2 liter motors that were defective not only for Chevrolet products but all GM products with the 6.2 liter motor in them. Unfortunately I never received a recall notice by the Chevy app, email, USPS Mail or any other means of communication. On Tuesday April 29, 2025, I initiated a claim with General Motors Customer Service Care. This is very very bad, knowingly that there were issues for years with the 6.2 liter motor. I've driven Chevrolet my whole entire adult life because I believe in the product. However, I am going to reconsider my buying options immediately due to the incompetence and negligence of General Motors. This is a serious offense, not only against me but for the whole general population that drive these vehicles. GM pute and all in a very serious situation that could have led to serious physical injury or death itself! Now General Motors tells me that I have to wait between 2 and 3 months for a new 6.2 liter motor because it's on back order. This is not acceptable in no way for myself or anyone else. I will be joining the class action lawsuit against General Motors and all the incompetent executives who knowingly and egregiously hid this from the general public, their customers, including myself. I am beyond angry and have zero confidence in GM going forward.
Corrective Action:
On April 25, 2025, I was driving on the expressway to work when my 2024 Chevy Silverado 6.2 liter suddenly lost all power. I had to coast from the 3rd lane to the off ramp to get out of other vehicles. My truck was towed to Garber Chererolet in Webster NY, at an expense to me. On April 28, 2025, I was informed by the service manager at Gar er Chevrolet that my Chevy Silverado, 6.2 liter motor blew up and needed a new motor. Later on during the course of that day on April 28, 2025, I learned of, on a national media platform, that General Motors initiated a recall for the 6.2 liter motors that were defective not only for Chevrolet products but all GM products with the 6.2 liter motor in them. Unfortunately I never received a recall notice by the Chevy app, email, USPS Mail or any other means of communication. On Tuesday April 29, 2025, I initiated a claim with General Motors Customer Service Care. This is very very bad, knowingly that there were issues for years with the 6.2 liter motor. I've driven Chevrolet my whole entire adult life because I believe in the product. However, I am going to reconsider my buying options immediately due to the incompetence and negligence of General Motors. This is a serious offense, not only against me but for the whole general population that drive these vehicles. GM pute and all in a very serious situation that could have led to serious physical injury or death itself! Now General Motors tells me that I have to wait between 2 and 3 months for a new 6.2 liter motor because it's on back order. This is not acceptable in no way for myself or anyone else. I will be joining the class action lawsuit against General Motors and all the incompetent executives who knowingly and egregiously hid this from the general public, their customers, including myself. I am beyond angry and have zero confidence in GM going forward.
Additional Notes:
On April 25, 2025, I was driving on the expressway to work when my 2024 Chevy Silverado 6.2 liter suddenly lost all power. I had to coast from the 3rd lane to the off ramp to get out of other vehicles. My truck was towed to Garber Chererolet in Webster NY, at an expense to me. On April 28, 2025, I was informed by the service manager at Gar er Chevrolet that my Chevy Silverado, 6.2 liter motor blew up and needed a new motor. Later on during the course of that day on April 28, 2025, I learned of, on a national media platform, that General Motors initiated a recall for the 6.2 liter motors that were defective not only for Chevrolet products but all GM products with the 6.2 liter motor in them. Unfortunately I never received a recall notice by the Chevy app, email, USPS Mail or any other means of communication. On Tuesday April 29, 2025, I initiated a claim with General Motors Customer Service Care. This is very very bad, knowingly that there were issues for years with the 6.2 liter motor. I've driven Chevrolet my whole entire adult life because I believe in the product. However, I am going to reconsider my buying options immediately due to the incompetence and negligence of General Motors. This is a serious offense, not only against me but for the whole general population that drive these vehicles. GM pute and all in a very serious situation that could have led to serious physical injury or death itself! Now General Motors tells me that I have to wait between 2 and 3 months for a new 6.2 liter motor because it's on back order. This is not acceptable in no way for myself or anyone else. I will be joining the class action lawsuit against General Motors and all the incompetent executives who knowingly and egregiously hid this from the general public, their customers, including myself. I am beyond angry and have zero confidence in GM going forward.
Mfg Campaign: 11658000
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Corrective Action:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Additional Notes:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Mfg Campaign: 11657392
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Corrective Action:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Additional Notes:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Mfg Campaign: 11657392
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Corrective Action:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Additional Notes:
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Mfg Campaign: 11657392
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I got my new 2024 Chevy Silverado 2.7l turbomax custom 6 months ago. It shifts weird the first few times from a cold start. I have asked the salesman and he said yeah you have to let the truck warm up for 5 min or so. But even in doing so it still happens, worse the colder out it is. Yesterday I went to grab some food and went to take off onto the main road and when it tried to shift from first to second it felt like the transmission just stopped working for a few seconds then hit 2nd gear hard. I was told this was because the truck needs to get used to the way I drive it. Which I now have close to 4,000 miles on it and it still happens almost every time I shut the truck off and it cools down to ambient temperature. I know this is not normal, and a big safety concern because when I do go to pull out and this happens it feels like a total loss of power and does not take off like it should. I have yet to bring it into the dealership. But I have called about the issue and was told this is normal and would go away. Which it has not. So I am going to make a appointment to get it in the shop. I have also read that many others are having this same exact issue. In which case some people are saying they told them the same thing “that it’s normal”, I have heard others say they will change transmission fluid because the fluid they used is to thick, and have heard of others who had to have them change out the control module for the transmission and or reset it. I am just worried that I’m going to pull out on day and have this happen and get hit from the rear because I don’t have the power I should have to take off properly. Not to mention I should not have to let my car idle for 5-10 min before I can drive it. That’s a huge waste of gas, and time, plus having your direct injection idle makes a ton of carbon build up in the engine. I am not a certified technician but I have been working on my own vehicles for over 20 years now. So a brand new truck should not be doing this.
Corrective Action:
I got my new 2024 Chevy Silverado 2.7l turbomax custom 6 months ago. It shifts weird the first few times from a cold start. I have asked the salesman and he said yeah you have to let the truck warm up for 5 min or so. But even in doing so it still happens, worse the colder out it is. Yesterday I went to grab some food and went to take off onto the main road and when it tried to shift from first to second it felt like the transmission just stopped working for a few seconds then hit 2nd gear hard. I was told this was because the truck needs to get used to the way I drive it. Which I now have close to 4,000 miles on it and it still happens almost every time I shut the truck off and it cools down to ambient temperature. I know this is not normal, and a big safety concern because when I do go to pull out and this happens it feels like a total loss of power and does not take off like it should. I have yet to bring it into the dealership. But I have called about the issue and was told this is normal and would go away. Which it has not. So I am going to make a appointment to get it in the shop. I have also read that many others are having this same exact issue. In which case some people are saying they told them the same thing “that it’s normal”, I have heard others say they will change transmission fluid because the fluid they used is to thick, and have heard of others who had to have them change out the control module for the transmission and or reset it. I am just worried that I’m going to pull out on day and have this happen and get hit from the rear because I don’t have the power I should have to take off properly. Not to mention I should not have to let my car idle for 5-10 min before I can drive it. That’s a huge waste of gas, and time, plus having your direct injection idle makes a ton of carbon build up in the engine. I am not a certified technician but I have been working on my own vehicles for over 20 years now. So a brand new truck should not be doing this.
Additional Notes:
I got my new 2024 Chevy Silverado 2.7l turbomax custom 6 months ago. It shifts weird the first few times from a cold start. I have asked the salesman and he said yeah you have to let the truck warm up for 5 min or so. But even in doing so it still happens, worse the colder out it is. Yesterday I went to grab some food and went to take off onto the main road and when it tried to shift from first to second it felt like the transmission just stopped working for a few seconds then hit 2nd gear hard. I was told this was because the truck needs to get used to the way I drive it. Which I now have close to 4,000 miles on it and it still happens almost every time I shut the truck off and it cools down to ambient temperature. I know this is not normal, and a big safety concern because when I do go to pull out and this happens it feels like a total loss of power and does not take off like it should. I have yet to bring it into the dealership. But I have called about the issue and was told this is normal and would go away. Which it has not. So I am going to make a appointment to get it in the shop. I have also read that many others are having this same exact issue. In which case some people are saying they told them the same thing “that it’s normal”, I have heard others say they will change transmission fluid because the fluid they used is to thick, and have heard of others who had to have them change out the control module for the transmission and or reset it. I am just worried that I’m going to pull out on day and have this happen and get hit from the rear because I don’t have the power I should have to take off properly. Not to mention I should not have to let my car idle for 5-10 min before I can drive it. That’s a huge waste of gas, and time, plus having your direct injection idle makes a ton of carbon build up in the engine. I am not a certified technician but I have been working on my own vehicles for over 20 years now. So a brand new truck should not be doing this.
Mfg Campaign: 11656920
Recall Date: Apr 26, 2025
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