Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
149 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.
Corrective Action:
My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.
Additional Notes:
My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.
Mfg Campaign: 11485876
Recall Date: Sep 22, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.
Corrective Action:
My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.
Additional Notes:
My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.
Mfg Campaign: 11485876
Recall Date: Sep 22, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased 2016 Chevrolet 2500 HD from the dealership. The truck I bought had the CP4 high-pressure fuel injection pump, which comes standard in all GM-manufactured 2011-2016 6.6L Duramax diesel vehicles such as the Chevy Silverado and GMC Sierra, and it is incompatible with U.S. diesel fuel. The pump was originally designed for use in Europe, where the diesel fuel is "dirtier," or more lubricious, than that of the U.S. Because of the heightened pressure that the CP4 exerts in order to increase fuel efficiency, it causes the pump to disintegrate on itself, as the pump's internal metal parts rub against one another generating friction such that metal shavings wear off and are dispersed throughout the high-pressure fuel injection system. This process begins from the very first crank of the Duramax engine. Once these metal shards have sufficiently contaminated the high-pressure fuel injection system, the CP4 fuel pump will suddenly and catastrophically fail — oftentimes while the vehicle is in motion — and become unable to restart. I’m now looking at a $11,000 repair bill. GM knowingly sold a truck with defective parts.
Corrective Action:
I purchased 2016 Chevrolet 2500 HD from the dealership. The truck I bought had the CP4 high-pressure fuel injection pump, which comes standard in all GM-manufactured 2011-2016 6.6L Duramax diesel vehicles such as the Chevy Silverado and GMC Sierra, and it is incompatible with U.S. diesel fuel. The pump was originally designed for use in Europe, where the diesel fuel is "dirtier," or more lubricious, than that of the U.S. Because of the heightened pressure that the CP4 exerts in order to increase fuel efficiency, it causes the pump to disintegrate on itself, as the pump's internal metal parts rub against one another generating friction such that metal shavings wear off and are dispersed throughout the high-pressure fuel injection system. This process begins from the very first crank of the Duramax engine. Once these metal shards have sufficiently contaminated the high-pressure fuel injection system, the CP4 fuel pump will suddenly and catastrophically fail — oftentimes while the vehicle is in motion — and become unable to restart. I’m now looking at a $11,000 repair bill. GM knowingly sold a truck with defective parts.
Additional Notes:
I purchased 2016 Chevrolet 2500 HD from the dealership. The truck I bought had the CP4 high-pressure fuel injection pump, which comes standard in all GM-manufactured 2011-2016 6.6L Duramax diesel vehicles such as the Chevy Silverado and GMC Sierra, and it is incompatible with U.S. diesel fuel. The pump was originally designed for use in Europe, where the diesel fuel is "dirtier," or more lubricious, than that of the U.S. Because of the heightened pressure that the CP4 exerts in order to increase fuel efficiency, it causes the pump to disintegrate on itself, as the pump's internal metal parts rub against one another generating friction such that metal shavings wear off and are dispersed throughout the high-pressure fuel injection system. This process begins from the very first crank of the Duramax engine. Once these metal shards have sufficiently contaminated the high-pressure fuel injection system, the CP4 fuel pump will suddenly and catastrophically fail — oftentimes while the vehicle is in motion — and become unable to restart. I’m now looking at a $11,000 repair bill. GM knowingly sold a truck with defective parts.
Mfg Campaign: 11484352
Recall Date: Sep 13, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.
Corrective Action:
I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.
Additional Notes:
I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.
Mfg Campaign: 11483395
Recall Date: Sep 7, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.
Corrective Action:
I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.
Additional Notes:
I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.
Mfg Campaign: 11483395
Recall Date: Sep 7, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.
Corrective Action:
Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.
Additional Notes:
Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.
Mfg Campaign: 11481711
Recall Date: Aug 29, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Upon driving on a long distance trip the steering wheel became excessively loose and developed significant play. The wheel had to stay at approximately a 20 degree angle to maintain the vehicle in a straight path. When we arrived in the first town the local dealer performed a repair but was vague in the details.
Corrective Action:
Upon driving on a long distance trip the steering wheel became excessively loose and developed significant play. The wheel had to stay at approximately a 20 degree angle to maintain the vehicle in a straight path. When we arrived in the first town the local dealer performed a repair but was vague in the details.
Additional Notes:
Upon driving on a long distance trip the steering wheel became excessively loose and developed significant play. The wheel had to stay at approximately a 20 degree angle to maintain the vehicle in a straight path. When we arrived in the first town the local dealer performed a repair but was vague in the details.
Mfg Campaign: 11480631
Recall Date: Aug 22, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 20 MPH, the vehicle inadvertently shifted out of gear. Additionally, the contact stated while accelerating from a stop, the vehicle lunged forward almost causing the vehicle to crash into the rear of another vehicle. The contact stated that the failure had persisted. The contact stated no warning light was illuminated. The contact had taken the vehicle to the local dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 20 MPH, the vehicle inadvertently shifted out of gear. Additionally, the contact stated while accelerating from a stop, the vehicle lunged forward almost causing the vehicle to crash into the rear of another vehicle. The contact stated that the failure had persisted. The contact stated no warning light was illuminated. The contact had taken the vehicle to the local dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 20 MPH, the vehicle inadvertently shifted out of gear. Additionally, the contact stated while accelerating from a stop, the vehicle lunged forward almost causing the vehicle to crash into the rear of another vehicle. The contact stated that the failure had persisted. The contact stated no warning light was illuminated. The contact had taken the vehicle to the local dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 34,000.
Mfg Campaign: 11478167
Recall Date: Aug 8, 2022
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Potential Consequences:
The contact's husband owns a 2016 Chevrolet Silverado 2500. The contact stated while her husband was driving 20 MPH and approaching a traffic light, the engine started to misfire. The contact's husband was unable to restart the vehicle after several attempts. The vehicle was towed to the hotel where he was staying. The vehicle was then towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump had failed. The dealer also informed the contact that there were metal fragments inside the fuel lines and the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact's husband owns a 2016 Chevrolet Silverado 2500. The contact stated while her husband was driving 20 MPH and approaching a traffic light, the engine started to misfire. The contact's husband was unable to restart the vehicle after several attempts. The vehicle was towed to the hotel where he was staying. The vehicle was then towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump had failed. The dealer also informed the contact that there were metal fragments inside the fuel lines and the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact's husband owns a 2016 Chevrolet Silverado 2500. The contact stated while her husband was driving 20 MPH and approaching a traffic light, the engine started to misfire. The contact's husband was unable to restart the vehicle after several attempts. The vehicle was towed to the hotel where he was staying. The vehicle was then towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump had failed. The dealer also informed the contact that there were metal fragments inside the fuel lines and the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11476175
Recall Date: Jul 27, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.
Corrective Action:
I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.
Additional Notes:
I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.
Mfg Campaign: 11471533
Recall Date: Jun 29, 2022
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.
Corrective Action:
I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.
Additional Notes:
I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.
Mfg Campaign: 11471533
Recall Date: Jun 29, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When depressing brake pedal at low speed vehicle does not stop and requires the pedal to be pumped or depressed hard. Almost rolled out into the path of another vehicle. Just purchased vehicle two months ago. Internet says there is a recall for this issue
Corrective Action:
When depressing brake pedal at low speed vehicle does not stop and requires the pedal to be pumped or depressed hard. Almost rolled out into the path of another vehicle. Just purchased vehicle two months ago. Internet says there is a recall for this issue
Additional Notes:
When depressing brake pedal at low speed vehicle does not stop and requires the pedal to be pumped or depressed hard. Almost rolled out into the path of another vehicle. Just purchased vehicle two months ago. Internet says there is a recall for this issue
Mfg Campaign: 11458655
Recall Date: Mar 28, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 55 MPH, the vehicle lost power steering functionality. There were no warning lights illuminated on the instrument panel. The contact drove the vehicle safely home. The vehicle had not been repaired or diagnosed. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 42,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 55 MPH, the vehicle lost power steering functionality. There were no warning lights illuminated on the instrument panel. The contact drove the vehicle safely home. The vehicle had not been repaired or diagnosed. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 42,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 55 MPH, the vehicle lost power steering functionality. There were no warning lights illuminated on the instrument panel. The contact drove the vehicle safely home. The vehicle had not been repaired or diagnosed. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 42,000. The VIN was not available.
Mfg Campaign: 11458161
Recall Date: Mar 24, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that the front driver's side seat belt tensioner cable had separated, causing the seat belt to be inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V245000 (Seat Belts) however, the VIN was not included. The failure mileage was approximately 138,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that the front driver's side seat belt tensioner cable had separated, causing the seat belt to be inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V245000 (Seat Belts) however, the VIN was not included. The failure mileage was approximately 138,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that the front driver's side seat belt tensioner cable had separated, causing the seat belt to be inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V245000 (Seat Belts) however, the VIN was not included. The failure mileage was approximately 138,000.
Mfg Campaign: 11451051
Recall Date: Feb 8, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering wheel has become very sloppy and there is a large “gap” when turning left or right. Truck wanders left/right and hard to keep straight. It used to be very precise. Now a moderate dip will cause a left/right shudder in the steering wheel and no control of steering until it settles out. Had it aligned and dealer said all components were good. Out of warranty, dealer said the tab on problem would help for a period of time at $800, or a new steering box would be a longer but not permanent fix, at $2000 or so. Stated very common with this truck along with needing frequent realignments, all related to new electric steering system.
Corrective Action:
Steering wheel has become very sloppy and there is a large “gap” when turning left or right. Truck wanders left/right and hard to keep straight. It used to be very precise. Now a moderate dip will cause a left/right shudder in the steering wheel and no control of steering until it settles out. Had it aligned and dealer said all components were good. Out of warranty, dealer said the tab on problem would help for a period of time at $800, or a new steering box would be a longer but not permanent fix, at $2000 or so. Stated very common with this truck along with needing frequent realignments, all related to new electric steering system.
Additional Notes:
Steering wheel has become very sloppy and there is a large “gap” when turning left or right. Truck wanders left/right and hard to keep straight. It used to be very precise. Now a moderate dip will cause a left/right shudder in the steering wheel and no control of steering until it settles out. Had it aligned and dealer said all components were good. Out of warranty, dealer said the tab on problem would help for a period of time at $800, or a new steering box would be a longer but not permanent fix, at $2000 or so. Stated very common with this truck along with needing frequent realignments, all related to new electric steering system.
Mfg Campaign: 11443447
Recall Date: Dec 11, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.
Corrective Action:
Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.
Additional Notes:
Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.
Mfg Campaign: 11443311
Recall Date: Dec 10, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.
Corrective Action:
Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.
Additional Notes:
Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.
Mfg Campaign: 11443311
Recall Date: Dec 10, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Over a week of time the steering when driving straight became unstable. when driving straight the vehicle will wander within lane or leave lane and you have to input 6" to 12" of wheel steering back and forth to stay on intended path.
Corrective Action:
Over a week of time the steering when driving straight became unstable. when driving straight the vehicle will wander within lane or leave lane and you have to input 6" to 12" of wheel steering back and forth to stay on intended path.
Additional Notes:
Over a week of time the steering when driving straight became unstable. when driving straight the vehicle will wander within lane or leave lane and you have to input 6" to 12" of wheel steering back and forth to stay on intended path.
Mfg Campaign: 11434000
Recall Date: Sep 23, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOOSE STEERING 4 INCHES EACH WAY FROM CENTER WHILE DRIVING. PROBLEM WITH STEERING BOX ADJUSTING SCREW BACKING OUT BEFORE AND AFTER LOCKTITE BEING APPLIED. PROBLEM HAS REOCCUR SEVERAL TIMES WITH LESS THAN 30,000 MILES ON STOCK TRUCK
Corrective Action:
LOOSE STEERING 4 INCHES EACH WAY FROM CENTER WHILE DRIVING. PROBLEM WITH STEERING BOX ADJUSTING SCREW BACKING OUT BEFORE AND AFTER LOCKTITE BEING APPLIED. PROBLEM HAS REOCCUR SEVERAL TIMES WITH LESS THAN 30,000 MILES ON STOCK TRUCK
Additional Notes:
LOOSE STEERING 4 INCHES EACH WAY FROM CENTER WHILE DRIVING. PROBLEM WITH STEERING BOX ADJUSTING SCREW BACKING OUT BEFORE AND AFTER LOCKTITE BEING APPLIED. PROBLEM HAS REOCCUR SEVERAL TIMES WITH LESS THAN 30,000 MILES ON STOCK TRUCK
Mfg Campaign: 11413433
Recall Date: Apr 22, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE POWER ASSIST TO THE BRAKES IS FAILING. THE TRUCK REQUIRES EXTREME FORCE TO THE BRAKE PEDAL FOR THE VEHICLE TO STOP. EXTREME SAFETY HAZARD.
Corrective Action:
THE POWER ASSIST TO THE BRAKES IS FAILING. THE TRUCK REQUIRES EXTREME FORCE TO THE BRAKE PEDAL FOR THE VEHICLE TO STOP. EXTREME SAFETY HAZARD.
Additional Notes:
THE POWER ASSIST TO THE BRAKES IS FAILING. THE TRUCK REQUIRES EXTREME FORCE TO THE BRAKE PEDAL FOR THE VEHICLE TO STOP. EXTREME SAFETY HAZARD.
Mfg Campaign: 11407551
Recall Date: Apr 12, 2021
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