Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
149 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL WAS VERY LOOSE TOOK IT IN TO DEALERSHIP AND THEY SAID MY STEERING GEARBOX IS GOING OUT WAITING ON PART DIFFICULT TO KEEP TRUCK ON ROADWAY IT DOES IT ON HIGHWAY 64 GOING 70, OR ON BACK ROADS RUNNING 35 THERE IS SO MUCH PLAY ITS VERY HARD TO KEEP IN CONTROL. TRUCK ONLY HAS 40000 MILES SEEN MANY MANY OTHER PEOPLE HAVING TO DO THE SAME THING MORE THAN ONCE IN A 10000 MILE TIME FRAME THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.
Corrective Action:
STEERING WHEEL WAS VERY LOOSE TOOK IT IN TO DEALERSHIP AND THEY SAID MY STEERING GEARBOX IS GOING OUT WAITING ON PART DIFFICULT TO KEEP TRUCK ON ROADWAY IT DOES IT ON HIGHWAY 64 GOING 70, OR ON BACK ROADS RUNNING 35 THERE IS SO MUCH PLAY ITS VERY HARD TO KEEP IN CONTROL. TRUCK ONLY HAS 40000 MILES SEEN MANY MANY OTHER PEOPLE HAVING TO DO THE SAME THING MORE THAN ONCE IN A 10000 MILE TIME FRAME THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.
Additional Notes:
STEERING WHEEL WAS VERY LOOSE TOOK IT IN TO DEALERSHIP AND THEY SAID MY STEERING GEARBOX IS GOING OUT WAITING ON PART DIFFICULT TO KEEP TRUCK ON ROADWAY IT DOES IT ON HIGHWAY 64 GOING 70, OR ON BACK ROADS RUNNING 35 THERE IS SO MUCH PLAY ITS VERY HARD TO KEEP IN CONTROL. TRUCK ONLY HAS 40000 MILES SEEN MANY MANY OTHER PEOPLE HAVING TO DO THE SAME THING MORE THAN ONCE IN A 10000 MILE TIME FRAME THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.
Mfg Campaign: 11318658
Recall Date: Mar 19, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
DRIVERS FRONT SEAT BELT TENSIONER NOT WORKING
Corrective Action:
DRIVERS FRONT SEAT BELT TENSIONER NOT WORKING
Additional Notes:
DRIVERS FRONT SEAT BELT TENSIONER NOT WORKING
Mfg Campaign: 11311624
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A 2006 WEEKEND WARRIOR 3105 5TH WHEEL. WHEN I PURCHASED THIS TRUCK I TRADED IN A 2011 GMC SIERRA 2500HD THAT I HAD NOT HAD ANY PROBLEMS WITH. THIS 2016 IS MY 4TH DURAMAX I HAVE OWNED A 2002, 2005, 20011 AND THIS TRUCK A 2016. WHEN I AM TOWING MY 5TH WHEEL AT COMPLETELY RANDOM TIMES I GET A "SERVICE TRAILER BRAKES" IMESSAGE ON THE DASH. AS SOON AS THIS MESSAGE APPEARS IT TURNS OFF THE TRAILER BRAKES. I HAVE TO FIND A WIDE SPOT PULL OVER AND: TURN THE TRUCK OFF, GET OUT, UNPLUG THE TRAILER AND PLUG IT BACK IN. THIS RESETS THE TRUCK AND THE BRAKES WILL WORK UNTIL THE NEXT OCCURANCE. SATURDAY FEBRUARY 8TH I LEFT FOR A WEEK LONG TRIP TO PISMO BEACH. I WENT LESS THAN 25 MILES WHEN I GOT THE FIRST "SERVICE TRAILER BRAKES" MESSAGE. I LOOKED FOR A WIDE SPOT PULLED OVER AND DID THE UNPLUG/PLUG IN THING AND IT STARTED WORKING AGAIN. THIS HAPPENED TWICE MORE ON THE WAY TO PISMO BEACH. MONDAY I WENT TO THE CHEVY DEALER IN ARROYO GRANDE. THEY LOOKED AT THE TRUCK AND SAID THERE WERE CORRODED CONNECTORS IN THE T CONNECTOR IN THE BACK BUT THEY COULD NOT GET A NEW ONE FOR 3-5 DAYS. WHILE I WAS IN THEIR DEALERSHIP THE MAN IN LINE IN FRONT OF ME WAS IN FOR SERVICE FOR THE SAME THING "SERVICE TRAILER BRAKES". HE HAS HAD HIS TRUCK IN 7 TIMES FOR THE SAME ISSUE. HIS IS A 2017. I GET ONLINE AND ORDERED A POLLAK T-CONNECTOR AND HEAVY DUTY RECEPTICAL AND IT WAS DELIVERED TO ME FRIDAY. I INSTALLED THEESE ON SATURDAY AND USED A TEST LIGHT TO MAKE SURE EVERYTHING WAS WORKING AND WIRED PROPERLY. SUNDAY WHEN I LEFT TO RETURN HOME I DIDNT GET 5 MILES DOWN THE ROAD WHEN I GOT THE "SERVICE TRAILER BRAKES " MESSAGE. I WAITED FOR A WIDE SPOT ON THE 101 FWY PULLED OVER TURNED THE TRUCK OFF, PULLED THE PLUG AND REPLUGGED IN AND IT WORKED THE REST OF THE TRIP APPROXIMATELY 135 MILES. I DON'T TRUST THIS TRUCK ANYMORE AND I THINK ITS A DANGEROUS VEHICLE TO BE TOWING WITH.
Corrective Action:
I HAVE A 2006 WEEKEND WARRIOR 3105 5TH WHEEL. WHEN I PURCHASED THIS TRUCK I TRADED IN A 2011 GMC SIERRA 2500HD THAT I HAD NOT HAD ANY PROBLEMS WITH. THIS 2016 IS MY 4TH DURAMAX I HAVE OWNED A 2002, 2005, 20011 AND THIS TRUCK A 2016. WHEN I AM TOWING MY 5TH WHEEL AT COMPLETELY RANDOM TIMES I GET A "SERVICE TRAILER BRAKES" IMESSAGE ON THE DASH. AS SOON AS THIS MESSAGE APPEARS IT TURNS OFF THE TRAILER BRAKES. I HAVE TO FIND A WIDE SPOT PULL OVER AND: TURN THE TRUCK OFF, GET OUT, UNPLUG THE TRAILER AND PLUG IT BACK IN. THIS RESETS THE TRUCK AND THE BRAKES WILL WORK UNTIL THE NEXT OCCURANCE. SATURDAY FEBRUARY 8TH I LEFT FOR A WEEK LONG TRIP TO PISMO BEACH. I WENT LESS THAN 25 MILES WHEN I GOT THE FIRST "SERVICE TRAILER BRAKES" MESSAGE. I LOOKED FOR A WIDE SPOT PULLED OVER AND DID THE UNPLUG/PLUG IN THING AND IT STARTED WORKING AGAIN. THIS HAPPENED TWICE MORE ON THE WAY TO PISMO BEACH. MONDAY I WENT TO THE CHEVY DEALER IN ARROYO GRANDE. THEY LOOKED AT THE TRUCK AND SAID THERE WERE CORRODED CONNECTORS IN THE T CONNECTOR IN THE BACK BUT THEY COULD NOT GET A NEW ONE FOR 3-5 DAYS. WHILE I WAS IN THEIR DEALERSHIP THE MAN IN LINE IN FRONT OF ME WAS IN FOR SERVICE FOR THE SAME THING "SERVICE TRAILER BRAKES". HE HAS HAD HIS TRUCK IN 7 TIMES FOR THE SAME ISSUE. HIS IS A 2017. I GET ONLINE AND ORDERED A POLLAK T-CONNECTOR AND HEAVY DUTY RECEPTICAL AND IT WAS DELIVERED TO ME FRIDAY. I INSTALLED THEESE ON SATURDAY AND USED A TEST LIGHT TO MAKE SURE EVERYTHING WAS WORKING AND WIRED PROPERLY. SUNDAY WHEN I LEFT TO RETURN HOME I DIDNT GET 5 MILES DOWN THE ROAD WHEN I GOT THE "SERVICE TRAILER BRAKES " MESSAGE. I WAITED FOR A WIDE SPOT ON THE 101 FWY PULLED OVER TURNED THE TRUCK OFF, PULLED THE PLUG AND REPLUGGED IN AND IT WORKED THE REST OF THE TRIP APPROXIMATELY 135 MILES. I DON'T TRUST THIS TRUCK ANYMORE AND I THINK ITS A DANGEROUS VEHICLE TO BE TOWING WITH.
Additional Notes:
I HAVE A 2006 WEEKEND WARRIOR 3105 5TH WHEEL. WHEN I PURCHASED THIS TRUCK I TRADED IN A 2011 GMC SIERRA 2500HD THAT I HAD NOT HAD ANY PROBLEMS WITH. THIS 2016 IS MY 4TH DURAMAX I HAVE OWNED A 2002, 2005, 20011 AND THIS TRUCK A 2016. WHEN I AM TOWING MY 5TH WHEEL AT COMPLETELY RANDOM TIMES I GET A "SERVICE TRAILER BRAKES" IMESSAGE ON THE DASH. AS SOON AS THIS MESSAGE APPEARS IT TURNS OFF THE TRAILER BRAKES. I HAVE TO FIND A WIDE SPOT PULL OVER AND: TURN THE TRUCK OFF, GET OUT, UNPLUG THE TRAILER AND PLUG IT BACK IN. THIS RESETS THE TRUCK AND THE BRAKES WILL WORK UNTIL THE NEXT OCCURANCE. SATURDAY FEBRUARY 8TH I LEFT FOR A WEEK LONG TRIP TO PISMO BEACH. I WENT LESS THAN 25 MILES WHEN I GOT THE FIRST "SERVICE TRAILER BRAKES" MESSAGE. I LOOKED FOR A WIDE SPOT PULLED OVER AND DID THE UNPLUG/PLUG IN THING AND IT STARTED WORKING AGAIN. THIS HAPPENED TWICE MORE ON THE WAY TO PISMO BEACH. MONDAY I WENT TO THE CHEVY DEALER IN ARROYO GRANDE. THEY LOOKED AT THE TRUCK AND SAID THERE WERE CORRODED CONNECTORS IN THE T CONNECTOR IN THE BACK BUT THEY COULD NOT GET A NEW ONE FOR 3-5 DAYS. WHILE I WAS IN THEIR DEALERSHIP THE MAN IN LINE IN FRONT OF ME WAS IN FOR SERVICE FOR THE SAME THING "SERVICE TRAILER BRAKES". HE HAS HAD HIS TRUCK IN 7 TIMES FOR THE SAME ISSUE. HIS IS A 2017. I GET ONLINE AND ORDERED A POLLAK T-CONNECTOR AND HEAVY DUTY RECEPTICAL AND IT WAS DELIVERED TO ME FRIDAY. I INSTALLED THEESE ON SATURDAY AND USED A TEST LIGHT TO MAKE SURE EVERYTHING WAS WORKING AND WIRED PROPERLY. SUNDAY WHEN I LEFT TO RETURN HOME I DIDNT GET 5 MILES DOWN THE ROAD WHEN I GOT THE "SERVICE TRAILER BRAKES " MESSAGE. I WAITED FOR A WIDE SPOT ON THE 101 FWY PULLED OVER TURNED THE TRUCK OFF, PULLED THE PLUG AND REPLUGGED IN AND IT WORKED THE REST OF THE TRIP APPROXIMATELY 135 MILES. I DON'T TRUST THIS TRUCK ANYMORE AND I THINK ITS A DANGEROUS VEHICLE TO BE TOWING WITH.
Mfg Campaign: 11310434
Recall Date: Feb 20, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.
Corrective Action:
WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.
Additional Notes:
WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.
Mfg Campaign: 11309754
Recall Date: Feb 17, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.
Corrective Action:
WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.
Additional Notes:
WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.
Mfg Campaign: 11309754
Recall Date: Feb 17, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
17,200 MILES AND THE STEERING HAS 3-4 INCHES OF SLOP IN IT BEFORE THE TRUCK BEGINS TO TURN. IT IS EXTREMELY HARD AND DANGEROUS TO DRIVE. WANTS TO LEAVE ITS LANE CONSTANTLY. MECHANIC FOUND THE LASH NUT TO BE BACKED HALFWAY OFF, THE GEAR BOX IS LEAKING FLUID, THE POWER STEERING PUMP IS LEAKING FLUID, AND THE HOSES ARE LEAKING AS WELL. 3 YEAR WARRANTY ENDED A LITTLE OVER A MONTH AGO, SO GM SR. ADVISOR SAID THAT THEY WOULD NOT COVER ANYTHING, EVEN THOUGH IT IS WELL UNDER THE MILEAGE PORTION OF THE WARRANTY PARAMETERS. THE CUSTOMER RELATIONS MANAGER AT THE LOCAL DEALERSHIP REFUSED TO CALL ME PER THE REQUEST OF THE GM CASE MANAGER, AND HE PASSED MY CASE TO ONE OF HIS SERVICE ADVISERS, SO NO HELP FROM MY DEALERSHIP AT ALL. THERE ARE 7 TSB'S FOR THIS ISSUE #PIT5501C->F & 18-NA-280. THE GM SERVICE BULLETIN SPECIFICALLY SAYS "ALL VIN #'S FOR 2016 2500HD" "ALL ENGINES" & "ALL TRANSMISSIONS", YET SR. ADVISORS AT GM CUSTOMER CARE SAY NOTHING IS ATTACHED TO MY ACCOUNT, AND MY TRUCK HAS NOT BEEN INTO A GM DEALERSHIP IN A YEAR, SO THEY WILL NOT COVER ANYTHING. HELLO, 3 YEARS OLD AND 17,000 MILES, THAT'S AN AVERAGE OF 5,666 MILES PER YEAR WHICH IS NOT EVEN ENOUGH MILES FOR GM'S RECOMMENDED OIL CHANGE PERIOD. RECALL THESE DEFECTIVE STEERING GEAR BOXES BEFORE SOMEONE GETS SEVERELY INJURED OR EVEN KILLED! I HAVE PICTURES I CAN SUBMIT IF NEEDED.
Corrective Action:
17,200 MILES AND THE STEERING HAS 3-4 INCHES OF SLOP IN IT BEFORE THE TRUCK BEGINS TO TURN. IT IS EXTREMELY HARD AND DANGEROUS TO DRIVE. WANTS TO LEAVE ITS LANE CONSTANTLY. MECHANIC FOUND THE LASH NUT TO BE BACKED HALFWAY OFF, THE GEAR BOX IS LEAKING FLUID, THE POWER STEERING PUMP IS LEAKING FLUID, AND THE HOSES ARE LEAKING AS WELL. 3 YEAR WARRANTY ENDED A LITTLE OVER A MONTH AGO, SO GM SR. ADVISOR SAID THAT THEY WOULD NOT COVER ANYTHING, EVEN THOUGH IT IS WELL UNDER THE MILEAGE PORTION OF THE WARRANTY PARAMETERS. THE CUSTOMER RELATIONS MANAGER AT THE LOCAL DEALERSHIP REFUSED TO CALL ME PER THE REQUEST OF THE GM CASE MANAGER, AND HE PASSED MY CASE TO ONE OF HIS SERVICE ADVISERS, SO NO HELP FROM MY DEALERSHIP AT ALL. THERE ARE 7 TSB'S FOR THIS ISSUE #PIT5501C->F & 18-NA-280. THE GM SERVICE BULLETIN SPECIFICALLY SAYS "ALL VIN #'S FOR 2016 2500HD" "ALL ENGINES" & "ALL TRANSMISSIONS", YET SR. ADVISORS AT GM CUSTOMER CARE SAY NOTHING IS ATTACHED TO MY ACCOUNT, AND MY TRUCK HAS NOT BEEN INTO A GM DEALERSHIP IN A YEAR, SO THEY WILL NOT COVER ANYTHING. HELLO, 3 YEARS OLD AND 17,000 MILES, THAT'S AN AVERAGE OF 5,666 MILES PER YEAR WHICH IS NOT EVEN ENOUGH MILES FOR GM'S RECOMMENDED OIL CHANGE PERIOD. RECALL THESE DEFECTIVE STEERING GEAR BOXES BEFORE SOMEONE GETS SEVERELY INJURED OR EVEN KILLED! I HAVE PICTURES I CAN SUBMIT IF NEEDED.
Additional Notes:
17,200 MILES AND THE STEERING HAS 3-4 INCHES OF SLOP IN IT BEFORE THE TRUCK BEGINS TO TURN. IT IS EXTREMELY HARD AND DANGEROUS TO DRIVE. WANTS TO LEAVE ITS LANE CONSTANTLY. MECHANIC FOUND THE LASH NUT TO BE BACKED HALFWAY OFF, THE GEAR BOX IS LEAKING FLUID, THE POWER STEERING PUMP IS LEAKING FLUID, AND THE HOSES ARE LEAKING AS WELL. 3 YEAR WARRANTY ENDED A LITTLE OVER A MONTH AGO, SO GM SR. ADVISOR SAID THAT THEY WOULD NOT COVER ANYTHING, EVEN THOUGH IT IS WELL UNDER THE MILEAGE PORTION OF THE WARRANTY PARAMETERS. THE CUSTOMER RELATIONS MANAGER AT THE LOCAL DEALERSHIP REFUSED TO CALL ME PER THE REQUEST OF THE GM CASE MANAGER, AND HE PASSED MY CASE TO ONE OF HIS SERVICE ADVISERS, SO NO HELP FROM MY DEALERSHIP AT ALL. THERE ARE 7 TSB'S FOR THIS ISSUE #PIT5501C->F & 18-NA-280. THE GM SERVICE BULLETIN SPECIFICALLY SAYS "ALL VIN #'S FOR 2016 2500HD" "ALL ENGINES" & "ALL TRANSMISSIONS", YET SR. ADVISORS AT GM CUSTOMER CARE SAY NOTHING IS ATTACHED TO MY ACCOUNT, AND MY TRUCK HAS NOT BEEN INTO A GM DEALERSHIP IN A YEAR, SO THEY WILL NOT COVER ANYTHING. HELLO, 3 YEARS OLD AND 17,000 MILES, THAT'S AN AVERAGE OF 5,666 MILES PER YEAR WHICH IS NOT EVEN ENOUGH MILES FOR GM'S RECOMMENDED OIL CHANGE PERIOD. RECALL THESE DEFECTIVE STEERING GEAR BOXES BEFORE SOMEONE GETS SEVERELY INJURED OR EVEN KILLED! I HAVE PICTURES I CAN SUBMIT IF NEEDED.
Mfg Campaign: 11298183
Recall Date: Jan 9, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
AROUND 35,000 MILES THE STEERING BECAME VERY SLOPPY. 4-6 INCHES OF PLAY BEFORE RESPONDING. THE DEFECTIVE STEERING BOX ALSO ACTIVATES STABILITRACK WHILE DRIVING ON CLEAR ROAD CONDITIONS JERKING THE VEHICLE TO THE LEFT. TOOK THE TRUCK THE WILSON COUNTY CHEVROLET BUIK GMC IN LEBANON TN. THEY PERFORMED SERVICE BULLETIN '#PIT5501C. PROBLEM CAME BACK A FEW DAYS LATER. THEY SAID THE STEERING BOX AND PITMAN ARM NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. I DO NOT FEEL SAFE DRIVING THE TRUCK WHILE IT JERKS ME ALL OVER THE ROAD. GM NEEDS TO STEP UP AND FIX THE ISSUE ON HUNDREDS OF TRUCKS AFFECTED BY THIS STEERING ISSUE!!!
Corrective Action:
AROUND 35,000 MILES THE STEERING BECAME VERY SLOPPY. 4-6 INCHES OF PLAY BEFORE RESPONDING. THE DEFECTIVE STEERING BOX ALSO ACTIVATES STABILITRACK WHILE DRIVING ON CLEAR ROAD CONDITIONS JERKING THE VEHICLE TO THE LEFT. TOOK THE TRUCK THE WILSON COUNTY CHEVROLET BUIK GMC IN LEBANON TN. THEY PERFORMED SERVICE BULLETIN '#PIT5501C. PROBLEM CAME BACK A FEW DAYS LATER. THEY SAID THE STEERING BOX AND PITMAN ARM NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. I DO NOT FEEL SAFE DRIVING THE TRUCK WHILE IT JERKS ME ALL OVER THE ROAD. GM NEEDS TO STEP UP AND FIX THE ISSUE ON HUNDREDS OF TRUCKS AFFECTED BY THIS STEERING ISSUE!!!
Additional Notes:
AROUND 35,000 MILES THE STEERING BECAME VERY SLOPPY. 4-6 INCHES OF PLAY BEFORE RESPONDING. THE DEFECTIVE STEERING BOX ALSO ACTIVATES STABILITRACK WHILE DRIVING ON CLEAR ROAD CONDITIONS JERKING THE VEHICLE TO THE LEFT. TOOK THE TRUCK THE WILSON COUNTY CHEVROLET BUIK GMC IN LEBANON TN. THEY PERFORMED SERVICE BULLETIN '#PIT5501C. PROBLEM CAME BACK A FEW DAYS LATER. THEY SAID THE STEERING BOX AND PITMAN ARM NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. I DO NOT FEEL SAFE DRIVING THE TRUCK WHILE IT JERKS ME ALL OVER THE ROAD. GM NEEDS TO STEP UP AND FIX THE ISSUE ON HUNDREDS OF TRUCKS AFFECTED BY THIS STEERING ISSUE!!!
Mfg Campaign: 11288761
Recall Date: Dec 12, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED TWO TEARS IN MY LEFT ROTATOR CUFF WHICH WILL REQUIRE A SURGICAL REPAIR. SEATBELT DID NOT ENGAGE NOR DID THE AIR BAGS DEPLOY. I ASSUME THE SEATBELT DIDN'T WORK DUE TO THE BRAKE FAILURE.
Corrective Action:
STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED TWO TEARS IN MY LEFT ROTATOR CUFF WHICH WILL REQUIRE A SURGICAL REPAIR. SEATBELT DID NOT ENGAGE NOR DID THE AIR BAGS DEPLOY. I ASSUME THE SEATBELT DIDN'T WORK DUE TO THE BRAKE FAILURE.
Additional Notes:
STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED TWO TEARS IN MY LEFT ROTATOR CUFF WHICH WILL REQUIRE A SURGICAL REPAIR. SEATBELT DID NOT ENGAGE NOR DID THE AIR BAGS DEPLOY. I ASSUME THE SEATBELT DIDN'T WORK DUE TO THE BRAKE FAILURE.
Mfg Campaign: 11280912
Recall Date: Nov 18, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOOSENED AND BECAME DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DUBLIN CHEVROLET GMC BUICK (2042 VETERANS BLVD, DUBLIN, GA 31021, 478-246-4916) AND WAS INFORMED THAT HE WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BEFORE THE DEFECT COULD BE REMEDIED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5643729875. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOOSENED AND BECAME DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DUBLIN CHEVROLET GMC BUICK (2042 VETERANS BLVD, DUBLIN, GA 31021, 478-246-4916) AND WAS INFORMED THAT HE WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BEFORE THE DEFECT COULD BE REMEDIED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5643729875. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOOSENED AND BECAME DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DUBLIN CHEVROLET GMC BUICK (2042 VETERANS BLVD, DUBLIN, GA 31021, 478-246-4916) AND WAS INFORMED THAT HE WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BEFORE THE DEFECT COULD BE REMEDIED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5643729875. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11280346
Recall Date: Nov 15, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Corrective Action:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Additional Notes:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Mfg Campaign: 11266597
Recall Date: Oct 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES, ELECTRIC
Potential Consequences:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Corrective Action:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Additional Notes:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Mfg Campaign: 11266597
Recall Date: Oct 6, 2019
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Corrective Action:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Additional Notes:
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Mfg Campaign: 11266597
Recall Date: Oct 6, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE STEERING WHEEL BECAME LOOSE AND VEERED TO THE LEFT. THE CONTACT HAD TO TURN THE STEERING WHEEL FOUR TO SIX INCHES TO THE RIGHT BEFORE HE COULD DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SOME OCCASIONS, THE FAILURE WAS UNABLE TO BE CORRECTED. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET (12845 CENTRAL AVE, CHINO, CA 91710, (909) 743-5697) WHERE IT WAS DIAGNOSED THAT A NUT INSIDE THE STEERING BOX BECAME LOOSE AND NEEDED TO BE REPLACED TO PREVENT IT FROM BECOMING EVEN MORE LOOSE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,614. *PM*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE STEERING WHEEL BECAME LOOSE AND VEERED TO THE LEFT. THE CONTACT HAD TO TURN THE STEERING WHEEL FOUR TO SIX INCHES TO THE RIGHT BEFORE HE COULD DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SOME OCCASIONS, THE FAILURE WAS UNABLE TO BE CORRECTED. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET (12845 CENTRAL AVE, CHINO, CA 91710, (909) 743-5697) WHERE IT WAS DIAGNOSED THAT A NUT INSIDE THE STEERING BOX BECAME LOOSE AND NEEDED TO BE REPLACED TO PREVENT IT FROM BECOMING EVEN MORE LOOSE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,614. *PM*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE STEERING WHEEL BECAME LOOSE AND VEERED TO THE LEFT. THE CONTACT HAD TO TURN THE STEERING WHEEL FOUR TO SIX INCHES TO THE RIGHT BEFORE HE COULD DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SOME OCCASIONS, THE FAILURE WAS UNABLE TO BE CORRECTED. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET (12845 CENTRAL AVE, CHINO, CA 91710, (909) 743-5697) WHERE IT WAS DIAGNOSED THAT A NUT INSIDE THE STEERING BOX BECAME LOOSE AND NEEDED TO BE REPLACED TO PREVENT IT FROM BECOMING EVEN MORE LOOSE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,614. *PM*JB
Mfg Campaign: 11256231
Recall Date: Sep 17, 2019
General Motors, Llc
Defect Description:
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Mfg Campaign: 11253345
Recall Date: Sep 5, 2019
General Motors, Llc
Defect Description:
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Mfg Campaign: 11253345
Recall Date: Sep 5, 2019
General Motors, Llc
Defect Description:
STEERING:LINKAGES:TIE ROD ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Mfg Campaign: 11253345
Recall Date: Sep 5, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB
Mfg Campaign: 11253345
Recall Date: Sep 5, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
VERY SLOPPY STEERING ABOUT 3 TO 4 INCHES IN TURNING STEERING WHEEL TO MAKE CORRECTION IN DIRECTION OF TRUCK TO KEEP IN CENTER OF ROAD WHEN TRAVELING FROM 20 TO 70 MPH.
Corrective Action:
VERY SLOPPY STEERING ABOUT 3 TO 4 INCHES IN TURNING STEERING WHEEL TO MAKE CORRECTION IN DIRECTION OF TRUCK TO KEEP IN CENTER OF ROAD WHEN TRAVELING FROM 20 TO 70 MPH.
Additional Notes:
VERY SLOPPY STEERING ABOUT 3 TO 4 INCHES IN TURNING STEERING WHEEL TO MAKE CORRECTION IN DIRECTION OF TRUCK TO KEEP IN CENTER OF ROAD WHEN TRAVELING FROM 20 TO 70 MPH.
Mfg Campaign: 11234149
Recall Date: Jul 23, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
2-4' PLAY INTERMITTENTLY AND UNEXPECTEDLY, TRUCK IMMEDIATELY GOES TO THE LEFT OR TO THE RIGHT AT SPEEDS 30 MPH UP TO 65MPH. THIS HAPPEN DOWN A HIGHWAY AND ON ROADWAYS WHICH AT 30 MPH THE TRUCK VEERED LEFT INTO THE OTHER LANE WITH ANOTHER CAR COMING TOWARDS ME, CAR SWERVED TO MISS ME PREVENTING A HEAD ON HEAD COLLUSION. TRUCK HAS 35,500 MILES ON IT. THERE ARE SEVERAL COMPLAINTS ONLINE TO THIS EXACT PROBLEM. I DO HOPE A RECALL OR INVESTIGATION HAPPENS PRIOR TO SOMEONE HAVING TO DYE BECAUSE OF THIS ISSUE.
Corrective Action:
2-4' PLAY INTERMITTENTLY AND UNEXPECTEDLY, TRUCK IMMEDIATELY GOES TO THE LEFT OR TO THE RIGHT AT SPEEDS 30 MPH UP TO 65MPH. THIS HAPPEN DOWN A HIGHWAY AND ON ROADWAYS WHICH AT 30 MPH THE TRUCK VEERED LEFT INTO THE OTHER LANE WITH ANOTHER CAR COMING TOWARDS ME, CAR SWERVED TO MISS ME PREVENTING A HEAD ON HEAD COLLUSION. TRUCK HAS 35,500 MILES ON IT. THERE ARE SEVERAL COMPLAINTS ONLINE TO THIS EXACT PROBLEM. I DO HOPE A RECALL OR INVESTIGATION HAPPENS PRIOR TO SOMEONE HAVING TO DYE BECAUSE OF THIS ISSUE.
Additional Notes:
2-4' PLAY INTERMITTENTLY AND UNEXPECTEDLY, TRUCK IMMEDIATELY GOES TO THE LEFT OR TO THE RIGHT AT SPEEDS 30 MPH UP TO 65MPH. THIS HAPPEN DOWN A HIGHWAY AND ON ROADWAYS WHICH AT 30 MPH THE TRUCK VEERED LEFT INTO THE OTHER LANE WITH ANOTHER CAR COMING TOWARDS ME, CAR SWERVED TO MISS ME PREVENTING A HEAD ON HEAD COLLUSION. TRUCK HAS 35,500 MILES ON IT. THERE ARE SEVERAL COMPLAINTS ONLINE TO THIS EXACT PROBLEM. I DO HOPE A RECALL OR INVESTIGATION HAPPENS PRIOR TO SOMEONE HAVING TO DYE BECAUSE OF THIS ISSUE.
Mfg Campaign: 11229848
Recall Date: Jul 6, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LIGHTING ON THESE TRUCKS IS ABSOLUTELY TERRIBLE. THE BRIGHTS/HIGH BEAMS ARE OK BUT THE DIM/LOW BEAMS ARE DANGEROUS! THERE IS LITTLE TO NO SIDE PROJECTION AND THE DISTANCE IS HORRIBLE. IF IT WASNT FOR THE FOG LAMPS I WOULDNT BE ABLE TO DRIVE THIS TRUCK AT NIGHT. IT IS COMPLETELY UNACCEPTABLE THAT A $60,000 VEHICLE WOULD COME WITH LIGHTING THIS POOR!
Corrective Action:
THE LIGHTING ON THESE TRUCKS IS ABSOLUTELY TERRIBLE. THE BRIGHTS/HIGH BEAMS ARE OK BUT THE DIM/LOW BEAMS ARE DANGEROUS! THERE IS LITTLE TO NO SIDE PROJECTION AND THE DISTANCE IS HORRIBLE. IF IT WASNT FOR THE FOG LAMPS I WOULDNT BE ABLE TO DRIVE THIS TRUCK AT NIGHT. IT IS COMPLETELY UNACCEPTABLE THAT A $60,000 VEHICLE WOULD COME WITH LIGHTING THIS POOR!
Additional Notes:
THE LIGHTING ON THESE TRUCKS IS ABSOLUTELY TERRIBLE. THE BRIGHTS/HIGH BEAMS ARE OK BUT THE DIM/LOW BEAMS ARE DANGEROUS! THERE IS LITTLE TO NO SIDE PROJECTION AND THE DISTANCE IS HORRIBLE. IF IT WASNT FOR THE FOG LAMPS I WOULDNT BE ABLE TO DRIVE THIS TRUCK AT NIGHT. IT IS COMPLETELY UNACCEPTABLE THAT A $60,000 VEHICLE WOULD COME WITH LIGHTING THIS POOR!
Mfg Campaign: 11186723
Recall Date: Mar 14, 2019
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