Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
149 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS VERY LOOSE/EXCESSIVE LASH. UP TO 4 INCHES OF FREE STEERING WHEEL TRAVEL. NOT AS NOTICEABLE FROM 0-40 OR OVER 70MPH BUT IN BETWEEN IS VERY NOTICEABLE! THIS ALSO MAKES THE TRUCK SEEM "DARTY" WHEN CHANGING DIRECTIONS ON WINDING ROADS AND UNEVEN SPOTS IN THE PAVEMENT. I TOOK MY TRUCK TO THE DEALER AND THEY SAID THAT IT IS A VERY COMMON PROBLEM IN THE 2500 TRUCKS AND THEY DONT UNDERSTAND WHY IT ISNT A RECALL. PARTS AND LABOR TO FIX A "DESIGN FLAW" GEAR IN THE STEERING BOX $2,000. THIS IS RIDICULOUS THAT A 2016 MODEL VEHICLE WITH 42,000 MILES HAS THIS ISSUE. THIS IS MOST DEFINITELY A SERIOUS SAFETY ISSUE! AFTER RESEARCHING THIS PROBLEM I HAVE NOTICE A LOT OF COMPLAINTS WITH THIS MODEL TRUCK HAVING THE SAME ISSUE. IN SOME OF THE REPORTS THAT I HAVE SEEN SOME OF THE TRUCKS ARE HAVING THE SAME PROBLEM WITH LESS THAN 15,000 MILES.
Corrective Action:
THE STEERING IS VERY LOOSE/EXCESSIVE LASH. UP TO 4 INCHES OF FREE STEERING WHEEL TRAVEL. NOT AS NOTICEABLE FROM 0-40 OR OVER 70MPH BUT IN BETWEEN IS VERY NOTICEABLE! THIS ALSO MAKES THE TRUCK SEEM "DARTY" WHEN CHANGING DIRECTIONS ON WINDING ROADS AND UNEVEN SPOTS IN THE PAVEMENT. I TOOK MY TRUCK TO THE DEALER AND THEY SAID THAT IT IS A VERY COMMON PROBLEM IN THE 2500 TRUCKS AND THEY DONT UNDERSTAND WHY IT ISNT A RECALL. PARTS AND LABOR TO FIX A "DESIGN FLAW" GEAR IN THE STEERING BOX $2,000. THIS IS RIDICULOUS THAT A 2016 MODEL VEHICLE WITH 42,000 MILES HAS THIS ISSUE. THIS IS MOST DEFINITELY A SERIOUS SAFETY ISSUE! AFTER RESEARCHING THIS PROBLEM I HAVE NOTICE A LOT OF COMPLAINTS WITH THIS MODEL TRUCK HAVING THE SAME ISSUE. IN SOME OF THE REPORTS THAT I HAVE SEEN SOME OF THE TRUCKS ARE HAVING THE SAME PROBLEM WITH LESS THAN 15,000 MILES.
Additional Notes:
THE STEERING IS VERY LOOSE/EXCESSIVE LASH. UP TO 4 INCHES OF FREE STEERING WHEEL TRAVEL. NOT AS NOTICEABLE FROM 0-40 OR OVER 70MPH BUT IN BETWEEN IS VERY NOTICEABLE! THIS ALSO MAKES THE TRUCK SEEM "DARTY" WHEN CHANGING DIRECTIONS ON WINDING ROADS AND UNEVEN SPOTS IN THE PAVEMENT. I TOOK MY TRUCK TO THE DEALER AND THEY SAID THAT IT IS A VERY COMMON PROBLEM IN THE 2500 TRUCKS AND THEY DONT UNDERSTAND WHY IT ISNT A RECALL. PARTS AND LABOR TO FIX A "DESIGN FLAW" GEAR IN THE STEERING BOX $2,000. THIS IS RIDICULOUS THAT A 2016 MODEL VEHICLE WITH 42,000 MILES HAS THIS ISSUE. THIS IS MOST DEFINITELY A SERIOUS SAFETY ISSUE! AFTER RESEARCHING THIS PROBLEM I HAVE NOTICE A LOT OF COMPLAINTS WITH THIS MODEL TRUCK HAVING THE SAME ISSUE. IN SOME OF THE REPORTS THAT I HAVE SEEN SOME OF THE TRUCKS ARE HAVING THE SAME PROBLEM WITH LESS THAN 15,000 MILES.
Mfg Campaign: 11186725
Recall Date: Mar 14, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.
Mfg Campaign: 11184615
Recall Date: Mar 6, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.
Mfg Campaign: 11184615
Recall Date: Mar 6, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 TO 60 MPH, THE STEERING WHEEL PIVOTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO HOLD THE STEERING WHEEL WITH BOTH HANDS TO KEEP IT IN THE LANE. THE VEHICLE WAS TAKEN TO PINE BELT CHEVROLET (1088 NJ-88, LAKEWOOD, NEW JERSEY 08701, 848-299-4435) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX WAS LOOSE AND LEAKING (FAILURE CODE: PA45908). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5091926728. THE FAILURE MILEAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 TO 60 MPH, THE STEERING WHEEL PIVOTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO HOLD THE STEERING WHEEL WITH BOTH HANDS TO KEEP IT IN THE LANE. THE VEHICLE WAS TAKEN TO PINE BELT CHEVROLET (1088 NJ-88, LAKEWOOD, NEW JERSEY 08701, 848-299-4435) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX WAS LOOSE AND LEAKING (FAILURE CODE: PA45908). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5091926728. THE FAILURE MILEAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 TO 60 MPH, THE STEERING WHEEL PIVOTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO HOLD THE STEERING WHEEL WITH BOTH HANDS TO KEEP IT IN THE LANE. THE VEHICLE WAS TAKEN TO PINE BELT CHEVROLET (1088 NJ-88, LAKEWOOD, NEW JERSEY 08701, 848-299-4435) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX WAS LOOSE AND LEAKING (FAILURE CODE: PA45908). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5091926728. THE FAILURE MILEAGE WAS 45,000.
Mfg Campaign: 11184383
Recall Date: Mar 5, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN INTERSTATE STEERING BECAME VERY LOOSE AND HARD TO CONTROL. STEERING HAD 2-3' SLOP AND MADE VERY DIFFICULT TO CONTROL. PROBLEM NOTICEABLE AT SPEEDS ABOVE 30MPH. LOOKED INTO ISSUE AND FOUND OIL LEAKING OUT OF STEERING BOX ADJUSTMENT SCREW. FOUND ADJUSTMENT SCREW HAD BACKED OUT OF HOUSING CAUSING EXCESSIVE BACKLASH IN STEERING BOX AND OIL LEAK. RETORQUED SCREW.
Corrective Action:
WHILE DRIVING DOWN INTERSTATE STEERING BECAME VERY LOOSE AND HARD TO CONTROL. STEERING HAD 2-3' SLOP AND MADE VERY DIFFICULT TO CONTROL. PROBLEM NOTICEABLE AT SPEEDS ABOVE 30MPH. LOOKED INTO ISSUE AND FOUND OIL LEAKING OUT OF STEERING BOX ADJUSTMENT SCREW. FOUND ADJUSTMENT SCREW HAD BACKED OUT OF HOUSING CAUSING EXCESSIVE BACKLASH IN STEERING BOX AND OIL LEAK. RETORQUED SCREW.
Additional Notes:
WHILE DRIVING DOWN INTERSTATE STEERING BECAME VERY LOOSE AND HARD TO CONTROL. STEERING HAD 2-3' SLOP AND MADE VERY DIFFICULT TO CONTROL. PROBLEM NOTICEABLE AT SPEEDS ABOVE 30MPH. LOOKED INTO ISSUE AND FOUND OIL LEAKING OUT OF STEERING BOX ADJUSTMENT SCREW. FOUND ADJUSTMENT SCREW HAD BACKED OUT OF HOUSING CAUSING EXCESSIVE BACKLASH IN STEERING BOX AND OIL LEAK. RETORQUED SCREW.
Mfg Campaign: 11181767
Recall Date: Feb 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FOR THREE YEARS I HAVE TOWED SEVERAL 10,000# TOY HAULER TRAILERS AROUND THE COUNTRY WITH SUB STANDARD BRAKE SYSTEMS. EACH TIME I TOOK THE TRUCK TO THE DEALER TO HAVE THE BRAKES CHECKED, I WAS TOLD THAT THEY WERE FINE AND NO PROBLEMS EXISTED.WITH THE TRUCKS TRAILER BRAKE SYSTEM. AFTER CHECKING THE TRUCKS SYSTEM MYSELF,, I DETERMINED THAT THE VOLTAGE TO THE TRAILER WAS ONLY AT 1.8V WHEN IT SHOULD HAVE BEEN 12V. I AGAIN RETURNED TO THE DEALER AND THIS TIME I I WAS TOLD THAT THE PROBLEM LIES WITH THE 7 PIN PLUG ON THE TRAILER, AND THAT I NEEDED TO CHANGE IT TO A HEAVY DUTY AFTERMARKET PLUG BECAUSE I HAVE A NEWER TRAILER WITH LED LIGHTS THAT INCREASE THE RESISTANCE, AND THAT CAUSES MY TRUCK NOT TO SENSE THE TRAILER PROPERLY. THERE IS A BULLETIN DESCRIBING THIS PROBLEM.......BUT I WAS NEVER GIVEN ONE OR EVEN HAD THE PROBLEM EXPLAINED UNTIL TODAY. SO, HERE I AM DRIVING AT LEAST 17,000# OF STEEL DOWN THE HIGHWAY FOR THREE YEARS KNOWING THAT THE TRAILER BRAKES ARE NOT PERFORMING CORRECTLY, AND ALL THE WHILE CHEVROLET IS FULLY AWARE OF THE PROBLEM! HOW MANY OTHER TRUCKS ARE CURRENTLY PULLING TRAILERS THAT CAN NOT STOP BECAUSE THEIR TRAILER BRAKES ARE DEFECTIVE? CONSIDER THIS THE NEXT TIME YOU ARE ON THE HIGHWAY WITH A TRUCK PULLING AN RV TRAILER IS BEHIND YOU AND YOUR FAMILY.
Corrective Action:
FOR THREE YEARS I HAVE TOWED SEVERAL 10,000# TOY HAULER TRAILERS AROUND THE COUNTRY WITH SUB STANDARD BRAKE SYSTEMS. EACH TIME I TOOK THE TRUCK TO THE DEALER TO HAVE THE BRAKES CHECKED, I WAS TOLD THAT THEY WERE FINE AND NO PROBLEMS EXISTED.WITH THE TRUCKS TRAILER BRAKE SYSTEM. AFTER CHECKING THE TRUCKS SYSTEM MYSELF,, I DETERMINED THAT THE VOLTAGE TO THE TRAILER WAS ONLY AT 1.8V WHEN IT SHOULD HAVE BEEN 12V. I AGAIN RETURNED TO THE DEALER AND THIS TIME I I WAS TOLD THAT THE PROBLEM LIES WITH THE 7 PIN PLUG ON THE TRAILER, AND THAT I NEEDED TO CHANGE IT TO A HEAVY DUTY AFTERMARKET PLUG BECAUSE I HAVE A NEWER TRAILER WITH LED LIGHTS THAT INCREASE THE RESISTANCE, AND THAT CAUSES MY TRUCK NOT TO SENSE THE TRAILER PROPERLY. THERE IS A BULLETIN DESCRIBING THIS PROBLEM.......BUT I WAS NEVER GIVEN ONE OR EVEN HAD THE PROBLEM EXPLAINED UNTIL TODAY. SO, HERE I AM DRIVING AT LEAST 17,000# OF STEEL DOWN THE HIGHWAY FOR THREE YEARS KNOWING THAT THE TRAILER BRAKES ARE NOT PERFORMING CORRECTLY, AND ALL THE WHILE CHEVROLET IS FULLY AWARE OF THE PROBLEM! HOW MANY OTHER TRUCKS ARE CURRENTLY PULLING TRAILERS THAT CAN NOT STOP BECAUSE THEIR TRAILER BRAKES ARE DEFECTIVE? CONSIDER THIS THE NEXT TIME YOU ARE ON THE HIGHWAY WITH A TRUCK PULLING AN RV TRAILER IS BEHIND YOU AND YOUR FAMILY.
Additional Notes:
FOR THREE YEARS I HAVE TOWED SEVERAL 10,000# TOY HAULER TRAILERS AROUND THE COUNTRY WITH SUB STANDARD BRAKE SYSTEMS. EACH TIME I TOOK THE TRUCK TO THE DEALER TO HAVE THE BRAKES CHECKED, I WAS TOLD THAT THEY WERE FINE AND NO PROBLEMS EXISTED.WITH THE TRUCKS TRAILER BRAKE SYSTEM. AFTER CHECKING THE TRUCKS SYSTEM MYSELF,, I DETERMINED THAT THE VOLTAGE TO THE TRAILER WAS ONLY AT 1.8V WHEN IT SHOULD HAVE BEEN 12V. I AGAIN RETURNED TO THE DEALER AND THIS TIME I I WAS TOLD THAT THE PROBLEM LIES WITH THE 7 PIN PLUG ON THE TRAILER, AND THAT I NEEDED TO CHANGE IT TO A HEAVY DUTY AFTERMARKET PLUG BECAUSE I HAVE A NEWER TRAILER WITH LED LIGHTS THAT INCREASE THE RESISTANCE, AND THAT CAUSES MY TRUCK NOT TO SENSE THE TRAILER PROPERLY. THERE IS A BULLETIN DESCRIBING THIS PROBLEM.......BUT I WAS NEVER GIVEN ONE OR EVEN HAD THE PROBLEM EXPLAINED UNTIL TODAY. SO, HERE I AM DRIVING AT LEAST 17,000# OF STEEL DOWN THE HIGHWAY FOR THREE YEARS KNOWING THAT THE TRAILER BRAKES ARE NOT PERFORMING CORRECTLY, AND ALL THE WHILE CHEVROLET IS FULLY AWARE OF THE PROBLEM! HOW MANY OTHER TRUCKS ARE CURRENTLY PULLING TRAILERS THAT CAN NOT STOP BECAUSE THEIR TRAILER BRAKES ARE DEFECTIVE? CONSIDER THIS THE NEXT TIME YOU ARE ON THE HIGHWAY WITH A TRUCK PULLING AN RV TRAILER IS BEHIND YOU AND YOUR FAMILY.
Mfg Campaign: 11180133
Recall Date: Feb 14, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING SOUTH ON US HWY 43 AT 63 MPH AND MY POWER STEERING WENT OUT RESULTING IN MY TRUCK LEAVING THE ROAD AND CRASHING INTO THE TREES ON THE NORTHBOUND RIGHT OF WAY I KNOW THAT THE PREVIOUS YEAR TRUCKS HAVE A RECALL ON THE ELECTRONIC STEERING SYSTEM BUT THERE ARE NO RECALLS ON MY TRUCK AS OF YET ON THE POWER ASSISTED STEERING I WAS LUCKY PLEASE HELP KEEP ANYONE ELSE FROM GETTING HURT FROM THIS FAULTY SYSTEM
Corrective Action:
I WAS DRIVING SOUTH ON US HWY 43 AT 63 MPH AND MY POWER STEERING WENT OUT RESULTING IN MY TRUCK LEAVING THE ROAD AND CRASHING INTO THE TREES ON THE NORTHBOUND RIGHT OF WAY I KNOW THAT THE PREVIOUS YEAR TRUCKS HAVE A RECALL ON THE ELECTRONIC STEERING SYSTEM BUT THERE ARE NO RECALLS ON MY TRUCK AS OF YET ON THE POWER ASSISTED STEERING I WAS LUCKY PLEASE HELP KEEP ANYONE ELSE FROM GETTING HURT FROM THIS FAULTY SYSTEM
Additional Notes:
I WAS DRIVING SOUTH ON US HWY 43 AT 63 MPH AND MY POWER STEERING WENT OUT RESULTING IN MY TRUCK LEAVING THE ROAD AND CRASHING INTO THE TREES ON THE NORTHBOUND RIGHT OF WAY I KNOW THAT THE PREVIOUS YEAR TRUCKS HAVE A RECALL ON THE ELECTRONIC STEERING SYSTEM BUT THERE ARE NO RECALLS ON MY TRUCK AS OF YET ON THE POWER ASSISTED STEERING I WAS LUCKY PLEASE HELP KEEP ANYONE ELSE FROM GETTING HURT FROM THIS FAULTY SYSTEM
Mfg Campaign: 11165615
Recall Date: Jan 3, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE WAS IN AN ACCIDENT, VEERED OFF THE SIDE OF THE ROAD AND HIT A FEW TREES. THE AIRBAG DUST DEPLOYED, HOWEVER THE AIRBAG ITSELF DID NOT.
Corrective Action:
VEHICLE WAS IN AN ACCIDENT, VEERED OFF THE SIDE OF THE ROAD AND HIT A FEW TREES. THE AIRBAG DUST DEPLOYED, HOWEVER THE AIRBAG ITSELF DID NOT.
Additional Notes:
VEHICLE WAS IN AN ACCIDENT, VEERED OFF THE SIDE OF THE ROAD AND HIT A FEW TREES. THE AIRBAG DUST DEPLOYED, HOWEVER THE AIRBAG ITSELF DID NOT.
Mfg Campaign: 11163434
Recall Date: Dec 26, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Mfg Campaign: 11142870
Recall Date: Oct 26, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Mfg Campaign: 11142870
Recall Date: Oct 26, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN INTERNAL POWER STEERING FLUID LEAK AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WAS NO WARNING INDICATOR ILLUMINATED FOR THE ELECTRONIC POWER STEERING. THE DEALER (GROSS MOTORS, 404 E. DIVISION STREET, NEILLSVILLE, WI 54456, 715-743-3207) WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TT CONSUMER STATED POWER STEERING FLUID LEAKED ALL OVER GARAGE FLOOR ALSO LOUD NOISE COMING FROM POWER STEERING. UPDATED 12/18/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN INTERNAL POWER STEERING FLUID LEAK AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WAS NO WARNING INDICATOR ILLUMINATED FOR THE ELECTRONIC POWER STEERING. THE DEALER (GROSS MOTORS, 404 E. DIVISION STREET, NEILLSVILLE, WI 54456, 715-743-3207) WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TT CONSUMER STATED POWER STEERING FLUID LEAKED ALL OVER GARAGE FLOOR ALSO LOUD NOISE COMING FROM POWER STEERING. UPDATED 12/18/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN INTERNAL POWER STEERING FLUID LEAK AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WAS NO WARNING INDICATOR ILLUMINATED FOR THE ELECTRONIC POWER STEERING. THE DEALER (GROSS MOTORS, 404 E. DIVISION STREET, NEILLSVILLE, WI 54456, 715-743-3207) WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TT CONSUMER STATED POWER STEERING FLUID LEAKED ALL OVER GARAGE FLOOR ALSO LOUD NOISE COMING FROM POWER STEERING. UPDATED 12/18/18*JB
Mfg Campaign: 11140310
Recall Date: Oct 15, 2018
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
MY TRUCK HAS A MAJOR EXHAUST LEAK THAT FLOWS INTO THE CAB OF MY TRUCK. IT HAS A DURAMAX DIESEL ENGINE. I NOTICED AFTER I FIRST BOUGHT THE TRUCK, SO I THOUGHT IT WAS NORMAL AND TOLD MY FAMILY MEMBERS IT WAS NORMAL. 6 MONTHS AFTER THE PURCHASE, I NOTICED THAT MY SENSE OF SMELL AND TASTE WAS LACKING. MY DOCTORS HAD NO EXPLANATION ON WHY I HAVE LOST MY ABILITY TO SMELL. I DROVE 3 TIMES IN 2 YEARS TO SEATTLE,WA AND EVERY TIME I ARRIVED I WAS INCAPACITATED. I HAS A SORE THROAT, COUGH, AND DIARRHEA FOR A WEEK. AFTER RETURNING HOME ON THESE TRIPS, THE SAME SICKNESS HAD TAKEN OVER MY BODY. THE DEALERSHIP REPLACED AN EGR PART AND CLAIMED THE PART WAS LEAKING AND MY PROBLEM WAS SOLVED ON 9/6/2018. I MADE ONE TRIP OF SIX HUNDRED MILES 1 WEEK AFTER THE REPAIR AND WAS SO SICK AFTERWARDS, I STARTED LOOKING FOR ANSWERS MYSELF I BOUGHT A CARBON MONOXIDE DETECTOR AND IT STARTS BEEPING AT 100 PPM WITHIN 2 MINUTES AFTER STARTING MY TRUCK, AND THE DETECTOR STARTS BEEPING WITH MY WINDOW DOWN. RIGHT NOW I AM WAITING FOR A CALL FROM MY DEALER TO REPAIR THE PROBLEM, MY TRUCK HAS 58,000 MILES, AND I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE MY NOSE IS STILL BURNING FROM DRIVING 2 MILES ROUND TRIP TO A LOCAL POST OFFICE ON 9/17/2018. I BELIEVE I AM LUCKY TO BE ALIVE AND THE LEAK IS PROGRESSING IMMENSELY. I HAVE ALL THE CO2 AND NOX POISON SYMPTOMS. THERE IS A NOXIOUS SMELL, SINCE CO2 IS ODORLESS, THE SMELL IS NO2 OR NOX. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER. I WANT SOMEONE TO KNOW ABOUT THIS PROBLEM BEFORE SOMEONE DIES AND IT GOES UNNOTICED, IF IT HAS NOT HAPPENED ALREADY. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER ARE DEFECTIVE. SINCE THE PARTS ARE MADE IN CHINA, I WAS WONDERING HOW THEY COULD BE DEFECTIVE. I DON'T BELIEVE A COMMUNIST COUNTRY WOULD WANT TO HARM AN AMERICAN UNNOTICEABLY.
Corrective Action:
MY TRUCK HAS A MAJOR EXHAUST LEAK THAT FLOWS INTO THE CAB OF MY TRUCK. IT HAS A DURAMAX DIESEL ENGINE. I NOTICED AFTER I FIRST BOUGHT THE TRUCK, SO I THOUGHT IT WAS NORMAL AND TOLD MY FAMILY MEMBERS IT WAS NORMAL. 6 MONTHS AFTER THE PURCHASE, I NOTICED THAT MY SENSE OF SMELL AND TASTE WAS LACKING. MY DOCTORS HAD NO EXPLANATION ON WHY I HAVE LOST MY ABILITY TO SMELL. I DROVE 3 TIMES IN 2 YEARS TO SEATTLE,WA AND EVERY TIME I ARRIVED I WAS INCAPACITATED. I HAS A SORE THROAT, COUGH, AND DIARRHEA FOR A WEEK. AFTER RETURNING HOME ON THESE TRIPS, THE SAME SICKNESS HAD TAKEN OVER MY BODY. THE DEALERSHIP REPLACED AN EGR PART AND CLAIMED THE PART WAS LEAKING AND MY PROBLEM WAS SOLVED ON 9/6/2018. I MADE ONE TRIP OF SIX HUNDRED MILES 1 WEEK AFTER THE REPAIR AND WAS SO SICK AFTERWARDS, I STARTED LOOKING FOR ANSWERS MYSELF I BOUGHT A CARBON MONOXIDE DETECTOR AND IT STARTS BEEPING AT 100 PPM WITHIN 2 MINUTES AFTER STARTING MY TRUCK, AND THE DETECTOR STARTS BEEPING WITH MY WINDOW DOWN. RIGHT NOW I AM WAITING FOR A CALL FROM MY DEALER TO REPAIR THE PROBLEM, MY TRUCK HAS 58,000 MILES, AND I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE MY NOSE IS STILL BURNING FROM DRIVING 2 MILES ROUND TRIP TO A LOCAL POST OFFICE ON 9/17/2018. I BELIEVE I AM LUCKY TO BE ALIVE AND THE LEAK IS PROGRESSING IMMENSELY. I HAVE ALL THE CO2 AND NOX POISON SYMPTOMS. THERE IS A NOXIOUS SMELL, SINCE CO2 IS ODORLESS, THE SMELL IS NO2 OR NOX. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER. I WANT SOMEONE TO KNOW ABOUT THIS PROBLEM BEFORE SOMEONE DIES AND IT GOES UNNOTICED, IF IT HAS NOT HAPPENED ALREADY. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER ARE DEFECTIVE. SINCE THE PARTS ARE MADE IN CHINA, I WAS WONDERING HOW THEY COULD BE DEFECTIVE. I DON'T BELIEVE A COMMUNIST COUNTRY WOULD WANT TO HARM AN AMERICAN UNNOTICEABLY.
Additional Notes:
MY TRUCK HAS A MAJOR EXHAUST LEAK THAT FLOWS INTO THE CAB OF MY TRUCK. IT HAS A DURAMAX DIESEL ENGINE. I NOTICED AFTER I FIRST BOUGHT THE TRUCK, SO I THOUGHT IT WAS NORMAL AND TOLD MY FAMILY MEMBERS IT WAS NORMAL. 6 MONTHS AFTER THE PURCHASE, I NOTICED THAT MY SENSE OF SMELL AND TASTE WAS LACKING. MY DOCTORS HAD NO EXPLANATION ON WHY I HAVE LOST MY ABILITY TO SMELL. I DROVE 3 TIMES IN 2 YEARS TO SEATTLE,WA AND EVERY TIME I ARRIVED I WAS INCAPACITATED. I HAS A SORE THROAT, COUGH, AND DIARRHEA FOR A WEEK. AFTER RETURNING HOME ON THESE TRIPS, THE SAME SICKNESS HAD TAKEN OVER MY BODY. THE DEALERSHIP REPLACED AN EGR PART AND CLAIMED THE PART WAS LEAKING AND MY PROBLEM WAS SOLVED ON 9/6/2018. I MADE ONE TRIP OF SIX HUNDRED MILES 1 WEEK AFTER THE REPAIR AND WAS SO SICK AFTERWARDS, I STARTED LOOKING FOR ANSWERS MYSELF I BOUGHT A CARBON MONOXIDE DETECTOR AND IT STARTS BEEPING AT 100 PPM WITHIN 2 MINUTES AFTER STARTING MY TRUCK, AND THE DETECTOR STARTS BEEPING WITH MY WINDOW DOWN. RIGHT NOW I AM WAITING FOR A CALL FROM MY DEALER TO REPAIR THE PROBLEM, MY TRUCK HAS 58,000 MILES, AND I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE MY NOSE IS STILL BURNING FROM DRIVING 2 MILES ROUND TRIP TO A LOCAL POST OFFICE ON 9/17/2018. I BELIEVE I AM LUCKY TO BE ALIVE AND THE LEAK IS PROGRESSING IMMENSELY. I HAVE ALL THE CO2 AND NOX POISON SYMPTOMS. THERE IS A NOXIOUS SMELL, SINCE CO2 IS ODORLESS, THE SMELL IS NO2 OR NOX. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER. I WANT SOMEONE TO KNOW ABOUT THIS PROBLEM BEFORE SOMEONE DIES AND IT GOES UNNOTICED, IF IT HAS NOT HAPPENED ALREADY. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER ARE DEFECTIVE. SINCE THE PARTS ARE MADE IN CHINA, I WAS WONDERING HOW THEY COULD BE DEFECTIVE. I DON'T BELIEVE A COMMUNIST COUNTRY WOULD WANT TO HARM AN AMERICAN UNNOTICEABLY.
Mfg Campaign: 11139788
Recall Date: Oct 9, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
4" OF PLAY IN STEERING WHEEL, 19500 MILES ON TRUCK, VEHICLE WANDERS WHEN DRIVING, WORSE ON THE HIGHWAY, VERY DANGEROUS.
Corrective Action:
4" OF PLAY IN STEERING WHEEL, 19500 MILES ON TRUCK, VEHICLE WANDERS WHEN DRIVING, WORSE ON THE HIGHWAY, VERY DANGEROUS.
Additional Notes:
4" OF PLAY IN STEERING WHEEL, 19500 MILES ON TRUCK, VEHICLE WANDERS WHEN DRIVING, WORSE ON THE HIGHWAY, VERY DANGEROUS.
Mfg Campaign: 11128065
Recall Date: Sep 7, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL DEVELOPS 3 TO 4 INCHES OF SLOPPINESS OR LASH. LASH WILL CHANGE ACCORDING TO SPEED. UNDER 25 MPH NO LASH. BUT AT HIGHER SPEEDS LASH DEVELOPS. HARD TO KEEP VEHICLE IN CENTER OF LANE. ESPECIALLY WHEN DRIVING MOUNTAIN HIGHWAYS WITH CURVES
Corrective Action:
STEERING WHEEL DEVELOPS 3 TO 4 INCHES OF SLOPPINESS OR LASH. LASH WILL CHANGE ACCORDING TO SPEED. UNDER 25 MPH NO LASH. BUT AT HIGHER SPEEDS LASH DEVELOPS. HARD TO KEEP VEHICLE IN CENTER OF LANE. ESPECIALLY WHEN DRIVING MOUNTAIN HIGHWAYS WITH CURVES
Additional Notes:
STEERING WHEEL DEVELOPS 3 TO 4 INCHES OF SLOPPINESS OR LASH. LASH WILL CHANGE ACCORDING TO SPEED. UNDER 25 MPH NO LASH. BUT AT HIGHER SPEEDS LASH DEVELOPS. HARD TO KEEP VEHICLE IN CENTER OF LANE. ESPECIALLY WHEN DRIVING MOUNTAIN HIGHWAYS WITH CURVES
Mfg Campaign: 11102259
Recall Date: Jun 18, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION COOLANT LINE FROM THE TRANSMISSION TO TRANS COOLER LEAKING AT CRIMP ON HOSE LEAKS AND THEN BRAKE COMPLETELY CAUSING TRANS FLUID TO BE LOST AND LOST OF VEHICLE USE
Corrective Action:
TRANSMISSION COOLANT LINE FROM THE TRANSMISSION TO TRANS COOLER LEAKING AT CRIMP ON HOSE LEAKS AND THEN BRAKE COMPLETELY CAUSING TRANS FLUID TO BE LOST AND LOST OF VEHICLE USE
Additional Notes:
TRANSMISSION COOLANT LINE FROM THE TRANSMISSION TO TRANS COOLER LEAKING AT CRIMP ON HOSE LEAKS AND THEN BRAKE COMPLETELY CAUSING TRANS FLUID TO BE LOST AND LOST OF VEHICLE USE
Mfg Campaign: 11097054
Recall Date: May 21, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THERE IS 2-4 INCHES OF PLAY/SLACK IN THE STEERING WHEEL. ALL BALL JOINTS AND STEERING COMPONENTS ARE FINE. VERY DANGEROUS AND DIFFICULT TO DRIVE. 26,000 MILES ON THE TRUCK. THANKS
Corrective Action:
THERE IS 2-4 INCHES OF PLAY/SLACK IN THE STEERING WHEEL. ALL BALL JOINTS AND STEERING COMPONENTS ARE FINE. VERY DANGEROUS AND DIFFICULT TO DRIVE. 26,000 MILES ON THE TRUCK. THANKS
Additional Notes:
THERE IS 2-4 INCHES OF PLAY/SLACK IN THE STEERING WHEEL. ALL BALL JOINTS AND STEERING COMPONENTS ARE FINE. VERY DANGEROUS AND DIFFICULT TO DRIVE. 26,000 MILES ON THE TRUCK. THANKS
Mfg Campaign: 11093970
Recall Date: May 15, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
VEHICLE STEERING GEAR FAILURE ON MY 2016 CHEVROLET K2500 TRUCK . TRUCK WOULD WONDERS BACK FORTH WHILE DRIVING ON THE ROAD,,PLAY IN STEERING WHEEL. STARTS OUT SMALL THEN GETS WORSE AS TIME GOES ON. THIS FAILURE NEEDS TO BE ADDRESS BECAUSE THERE MAY BE OTHER OTHER FAILURES OUT THERE THAT ARE NOT BEING REPORTED . THIS CONDITION IS VERY SERIOUS BECAUSE OF THE LOSS OF CONTROL YOU HAVE WHILE DRIVING. TALKED TO GM REP, HE GAVE ME THE RUNAROUND AND THAT GM IS NOT RESPONSIBLY FOR THE VEHICLE WHEN THE WARRANTY RUNS OUT. THEN WHO IS RESPONSIBLY FOR THE INSTILLATION OF DANGEROUS DEFECTIVE PARTS.
Corrective Action:
VEHICLE STEERING GEAR FAILURE ON MY 2016 CHEVROLET K2500 TRUCK . TRUCK WOULD WONDERS BACK FORTH WHILE DRIVING ON THE ROAD,,PLAY IN STEERING WHEEL. STARTS OUT SMALL THEN GETS WORSE AS TIME GOES ON. THIS FAILURE NEEDS TO BE ADDRESS BECAUSE THERE MAY BE OTHER OTHER FAILURES OUT THERE THAT ARE NOT BEING REPORTED . THIS CONDITION IS VERY SERIOUS BECAUSE OF THE LOSS OF CONTROL YOU HAVE WHILE DRIVING. TALKED TO GM REP, HE GAVE ME THE RUNAROUND AND THAT GM IS NOT RESPONSIBLY FOR THE VEHICLE WHEN THE WARRANTY RUNS OUT. THEN WHO IS RESPONSIBLY FOR THE INSTILLATION OF DANGEROUS DEFECTIVE PARTS.
Additional Notes:
VEHICLE STEERING GEAR FAILURE ON MY 2016 CHEVROLET K2500 TRUCK . TRUCK WOULD WONDERS BACK FORTH WHILE DRIVING ON THE ROAD,,PLAY IN STEERING WHEEL. STARTS OUT SMALL THEN GETS WORSE AS TIME GOES ON. THIS FAILURE NEEDS TO BE ADDRESS BECAUSE THERE MAY BE OTHER OTHER FAILURES OUT THERE THAT ARE NOT BEING REPORTED . THIS CONDITION IS VERY SERIOUS BECAUSE OF THE LOSS OF CONTROL YOU HAVE WHILE DRIVING. TALKED TO GM REP, HE GAVE ME THE RUNAROUND AND THAT GM IS NOT RESPONSIBLY FOR THE VEHICLE WHEN THE WARRANTY RUNS OUT. THEN WHO IS RESPONSIBLY FOR THE INSTILLATION OF DANGEROUS DEFECTIVE PARTS.
Mfg Campaign: 11093238
Recall Date: May 10, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Corrective Action:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Additional Notes:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Mfg Campaign: 11089830
Recall Date: Apr 24, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Corrective Action:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Additional Notes:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Mfg Campaign: 11089830
Recall Date: Apr 24, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Corrective Action:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Additional Notes:
I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.
Mfg Campaign: 11089830
Recall Date: Apr 24, 2018
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