CHEVROLET SUBURBAN 2016

Complete listing of complaints and recalls for this vehicle

268
Complaints
12
Recalls

Complaints & Recalls

268 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors Llc
NHTSA Campaign: 19V761000 SAFETY RECALL
653K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Potential Risk:
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192261050
Notice Date: Dec 11, 2019
Recall Date: Oct 24, 2019
General Motors Llc
NHTSA Campaign: 19V645000 SAFETY RECALL
3.5M Vehicles Affected
Recall Date: Sep 6, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Potential Risk:
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192268490
Notice Date: Oct 8, 2019
Recall Date: Sep 6, 2019
General Motors Llc
NHTSA Campaign: 17V437000 SAFETY RECALL
40.7K Vehicles Affected
Recall Date: Jul 10, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 17287
Notice Date: Aug 4, 2017
Recall Date: Jul 10, 2017
General Motors Llc
NHTSA Campaign: 17V033000 SAFETY RECALL
214 Vehicles Affected
Recall Date: Jan 12, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 17017
Notice Date: Feb 7, 2017
Recall Date: Jan 12, 2017
General Motors Llc
NHTSA Campaign: 16V651000 SAFETY RECALL
3.6M Vehicles Affected
Recall Date: Sep 8, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 16007
Notice Date: Oct 13, 2016
Recall Date: Sep 8, 2016
General Motors Llc
NHTSA Campaign: 16V256000 SAFETY RECALL
3.7K Vehicles Affected
Recall Date: Apr 28, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.

Potential Risk:
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 42190
Notice Date: May 18, 2016
Recall Date: Apr 28, 2016

Consumer Complaints

268 Complaints
General Motors, Llc
Campaign: 11298477 Other
Jan 10, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

WHILE DRIVING ON A ROAD THE ENGINE REVVED WITH HIGH RPM AND THE TRANSMISSION SUDDENLY DISENGAGED. THERE WAS NO WARNING AND NO LIGHT CAME ON THE DASHBOARD. THIS RENDERED THE VEHICLE UNABLE TO ACCELERATE WHILE IN TRAFFIC.

Corrective Action:

WHILE DRIVING ON A ROAD THE ENGINE REVVED WITH HIGH RPM AND THE TRANSMISSION SUDDENLY DISENGAGED. THERE WAS NO WARNING AND NO LIGHT CAME ON THE DASHBOARD. THIS RENDERED THE VEHICLE UNABLE TO ACCELERATE WHILE IN TRAFFIC.

Additional Notes:

WHILE DRIVING ON A ROAD THE ENGINE REVVED WITH HIGH RPM AND THE TRANSMISSION SUDDENLY DISENGAGED. THERE WAS NO WARNING AND NO LIGHT CAME ON THE DASHBOARD. THIS RENDERED THE VEHICLE UNABLE TO ACCELERATE WHILE IN TRAFFIC.

Manufacturer: CHEVROLET
Mfg Campaign: 11298477
Notice Date: Jan 10, 2020
Recall Date: Jan 10, 2020
General Motors, Llc
Campaign: 11297041 Other
Jan 4, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION. SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICULT TO APPLY TO THE BRAKE AND AFTER FORCIBLY APPLYING PRESSURE THE VEHICLE CAME TO A VERY DELAYED STOP, VERY NEARLY CAUSING A COLLISION WITH VEHICLE AHEAD IN LINE. I HAVE TAKEN THE VEHICLE TO THE CHEVY DEALERSHIP, WHERE I WAS ADVISED THE ISSUE QUALIFIED FOR EXTENDED SPECIAL WARRANTY PER THE MANUFACTURER, HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THE POTENTIAL KNOWN ISSUE AND FIRMLY BELIEVE GIVEN THE ISSUE BEING A SIGNIFICANT DETRIMENT TO SAFETY - I'D EXPECT A MORE PROACTIVE SAFETY RECALL AS OPPOSED THE THE PASSIVE BREAK-FIX APPROACH.

Corrective Action:

WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION. SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICULT TO APPLY TO THE BRAKE AND AFTER FORCIBLY APPLYING PRESSURE THE VEHICLE CAME TO A VERY DELAYED STOP, VERY NEARLY CAUSING A COLLISION WITH VEHICLE AHEAD IN LINE. I HAVE TAKEN THE VEHICLE TO THE CHEVY DEALERSHIP, WHERE I WAS ADVISED THE ISSUE QUALIFIED FOR EXTENDED SPECIAL WARRANTY PER THE MANUFACTURER, HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THE POTENTIAL KNOWN ISSUE AND FIRMLY BELIEVE GIVEN THE ISSUE BEING A SIGNIFICANT DETRIMENT TO SAFETY - I'D EXPECT A MORE PROACTIVE SAFETY RECALL AS OPPOSED THE THE PASSIVE BREAK-FIX APPROACH.

Additional Notes:

WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION. SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICULT TO APPLY TO THE BRAKE AND AFTER FORCIBLY APPLYING PRESSURE THE VEHICLE CAME TO A VERY DELAYED STOP, VERY NEARLY CAUSING A COLLISION WITH VEHICLE AHEAD IN LINE. I HAVE TAKEN THE VEHICLE TO THE CHEVY DEALERSHIP, WHERE I WAS ADVISED THE ISSUE QUALIFIED FOR EXTENDED SPECIAL WARRANTY PER THE MANUFACTURER, HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THE POTENTIAL KNOWN ISSUE AND FIRMLY BELIEVE GIVEN THE ISSUE BEING A SIGNIFICANT DETRIMENT TO SAFETY - I'D EXPECT A MORE PROACTIVE SAFETY RECALL AS OPPOSED THE THE PASSIVE BREAK-FIX APPROACH.

Manufacturer: CHEVROLET
Mfg Campaign: 11297041
Notice Date: Jan 4, 2020
Recall Date: Jan 4, 2020
General Motors, Llc
Campaign: 11292263 Other
Dec 31, 2019
Defect Description:

STEERING

Potential Consequences:

POWER STEERING COMPLETELY FAILED SAME AS IN 2015. MY WIFE COULD NOT STEER THE VEHICLE. AFTER LEAVING A PARKING SPOT DRIVING DOWN STREET MY WIFE WAS NOT STRONG ENOUGH TO TURN THE WHEEL. POWER STEERING FAILURE APPEARED ON THE DASH , SHE ENDED UP ON A NEIGHBOR'S LAWN. CHEVY WOULD ONLY COVER A PORTION. 2000.00 MY COST TO FIX FOR A PART CHEVY KNOWS IF FAULTY. VEHICLE HAS 50000 MILES. JUST THANKFUL MY WIFE AND THREE KIDS WERE NOT ON THE HIGHWAY WHEN THIS HAPPENED.

Corrective Action:

POWER STEERING COMPLETELY FAILED SAME AS IN 2015. MY WIFE COULD NOT STEER THE VEHICLE. AFTER LEAVING A PARKING SPOT DRIVING DOWN STREET MY WIFE WAS NOT STRONG ENOUGH TO TURN THE WHEEL. POWER STEERING FAILURE APPEARED ON THE DASH , SHE ENDED UP ON A NEIGHBOR'S LAWN. CHEVY WOULD ONLY COVER A PORTION. 2000.00 MY COST TO FIX FOR A PART CHEVY KNOWS IF FAULTY. VEHICLE HAS 50000 MILES. JUST THANKFUL MY WIFE AND THREE KIDS WERE NOT ON THE HIGHWAY WHEN THIS HAPPENED.

Additional Notes:

POWER STEERING COMPLETELY FAILED SAME AS IN 2015. MY WIFE COULD NOT STEER THE VEHICLE. AFTER LEAVING A PARKING SPOT DRIVING DOWN STREET MY WIFE WAS NOT STRONG ENOUGH TO TURN THE WHEEL. POWER STEERING FAILURE APPEARED ON THE DASH , SHE ENDED UP ON A NEIGHBOR'S LAWN. CHEVY WOULD ONLY COVER A PORTION. 2000.00 MY COST TO FIX FOR A PART CHEVY KNOWS IF FAULTY. VEHICLE HAS 50000 MILES. JUST THANKFUL MY WIFE AND THREE KIDS WERE NOT ON THE HIGHWAY WHEN THIS HAPPENED.

Manufacturer: CHEVROLET
Mfg Campaign: 11292263
Notice Date: Dec 31, 2019
Recall Date: Dec 31, 2019
General Motors, Llc
Campaign: 11290278 Other
Dec 20, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Corrective Action:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Additional Notes:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Manufacturer: CHEVROLET
Mfg Campaign: 11290278
Notice Date: Dec 20, 2019
Recall Date: Dec 20, 2019
General Motors, Llc
Campaign: 11290278 Other
Dec 20, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Corrective Action:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Additional Notes:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Manufacturer: CHEVROLET
Mfg Campaign: 11290278
Notice Date: Dec 20, 2019
Recall Date: Dec 20, 2019
General Motors, Llc
Campaign: 11290278 Other
Dec 20, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Corrective Action:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Additional Notes:

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Manufacturer: CHEVROLET
Mfg Campaign: 11290278
Notice Date: Dec 20, 2019
Recall Date: Dec 20, 2019
General Motors, Llc
Campaign: 11282515 Other
Nov 26, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

I BOUGHT A BRAND NEW 2016 SUBURBAN. IN APRIL OF 2018, IT HAD A BRAND NEW GM TRANSMISSION INSTALLED. NOW, IN NOVEMBER OF 2019, MY MECHANIC SAYS IT HAS TO HAVE ANOTHER NEW TRANSMISSION. I OWN 4 DIFFERENT GM SUV'S, 2 YUKONS AND 2 SUBURBANS. ONE YUKON IS 2015, ONE SUBURBAN AND ONE YUKON ARE 2016, AND ONE SUBURBAN IS 2017. EACH DIFFERENT GM VEHICLE HAS HAD TO HAVE AT LEAST ONE NEW TRANSMISSION ALMOST EACH YEAR...AND EACH NEW TRANSMISSION FAILS AFTER ABOUT 110K MILES..SLIGHTLY OUT OF THE REACH OF MY WARRANTY. THIS SHOULD NOT HAPPEN, AND GM WILL NOT DO ANYTHING ABOUT IT.

Corrective Action:

I BOUGHT A BRAND NEW 2016 SUBURBAN. IN APRIL OF 2018, IT HAD A BRAND NEW GM TRANSMISSION INSTALLED. NOW, IN NOVEMBER OF 2019, MY MECHANIC SAYS IT HAS TO HAVE ANOTHER NEW TRANSMISSION. I OWN 4 DIFFERENT GM SUV'S, 2 YUKONS AND 2 SUBURBANS. ONE YUKON IS 2015, ONE SUBURBAN AND ONE YUKON ARE 2016, AND ONE SUBURBAN IS 2017. EACH DIFFERENT GM VEHICLE HAS HAD TO HAVE AT LEAST ONE NEW TRANSMISSION ALMOST EACH YEAR...AND EACH NEW TRANSMISSION FAILS AFTER ABOUT 110K MILES..SLIGHTLY OUT OF THE REACH OF MY WARRANTY. THIS SHOULD NOT HAPPEN, AND GM WILL NOT DO ANYTHING ABOUT IT.

Additional Notes:

I BOUGHT A BRAND NEW 2016 SUBURBAN. IN APRIL OF 2018, IT HAD A BRAND NEW GM TRANSMISSION INSTALLED. NOW, IN NOVEMBER OF 2019, MY MECHANIC SAYS IT HAS TO HAVE ANOTHER NEW TRANSMISSION. I OWN 4 DIFFERENT GM SUV'S, 2 YUKONS AND 2 SUBURBANS. ONE YUKON IS 2015, ONE SUBURBAN AND ONE YUKON ARE 2016, AND ONE SUBURBAN IS 2017. EACH DIFFERENT GM VEHICLE HAS HAD TO HAVE AT LEAST ONE NEW TRANSMISSION ALMOST EACH YEAR...AND EACH NEW TRANSMISSION FAILS AFTER ABOUT 110K MILES..SLIGHTLY OUT OF THE REACH OF MY WARRANTY. THIS SHOULD NOT HAPPEN, AND GM WILL NOT DO ANYTHING ABOUT IT.

Manufacturer: CHEVROLET
Mfg Campaign: 11282515
Notice Date: Nov 26, 2019
Recall Date: Nov 26, 2019
General Motors, Llc
Campaign: 11282333 Other
Nov 25, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT SEEMED AS IF THEY KNEW THIS COULD HAPPEN. WE DIDN'T HAVE ANY ISSUES WITH THE BRAKES UNTIL THE SOFTWARE OR MODULE WAS UPDATED. THE RECALL IS DECEPTIVE IN THAT IT CALLED FOR REPLACEMENT OR UPDATE TO MODULE NOTHING ABOUT THE VACUUM PUMP. RESEARCHING THE RECALLS IT SEEMS THE VACUUM PUMP IS THE ISSUE.

Corrective Action:

AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT SEEMED AS IF THEY KNEW THIS COULD HAPPEN. WE DIDN'T HAVE ANY ISSUES WITH THE BRAKES UNTIL THE SOFTWARE OR MODULE WAS UPDATED. THE RECALL IS DECEPTIVE IN THAT IT CALLED FOR REPLACEMENT OR UPDATE TO MODULE NOTHING ABOUT THE VACUUM PUMP. RESEARCHING THE RECALLS IT SEEMS THE VACUUM PUMP IS THE ISSUE.

Additional Notes:

AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT SEEMED AS IF THEY KNEW THIS COULD HAPPEN. WE DIDN'T HAVE ANY ISSUES WITH THE BRAKES UNTIL THE SOFTWARE OR MODULE WAS UPDATED. THE RECALL IS DECEPTIVE IN THAT IT CALLED FOR REPLACEMENT OR UPDATE TO MODULE NOTHING ABOUT THE VACUUM PUMP. RESEARCHING THE RECALLS IT SEEMS THE VACUUM PUMP IS THE ISSUE.

Manufacturer: CHEVROLET
Mfg Campaign: 11282333
Notice Date: Nov 25, 2019
Recall Date: Nov 25, 2019
General Motors, Llc
Campaign: 11280044 Other
Nov 14, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSED AT SLOW SPEEDS. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE FLUID RESERVOIR, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885); HOWEVER, IT CAUSED THE FAILURE TO BECOME MORE EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSED AT SLOW SPEEDS. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE FLUID RESERVOIR, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885); HOWEVER, IT CAUSED THE FAILURE TO BECOME MORE EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSED AT SLOW SPEEDS. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE FLUID RESERVOIR, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885); HOWEVER, IT CAUSED THE FAILURE TO BECOME MORE EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11280044
Notice Date: Nov 14, 2019
Recall Date: Nov 14, 2019
General Motors, Llc
Campaign: 11277292 Other
Oct 31, 2019
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WHILE DRIVING SATURDAY MORNING 10/26/2019, THE FRONT DOOR APPLIQUE ON THE DRIVER'S SIDE WAS BLOWN OFF. THIS APPLIQUE HAS BEEN NOTICED BEFORE RAISING AWAY FROM THE BODY. I PREVIOUSLY OWNED A 2015 SUBURBAN. THE DOOR APPLIQUES ON THAT MODEL ALSO HAD TO BE REPLACED A MY EXPENSE. A PRICE OF $150.00 PER DOOR WAS QUOTED TO ME. AS ANSWER TO THE QUESTION AS TO WHETHER OR NOT THE REPAIRS WOULD ELIMINATE FUTURE PROBLEMS, THE SERVICEMAN FELT NOTHING WOULD CHANGE. IT IS VERY LIKELY THAT I WOULD BE RESPONSIBLE FOR SIMILAR REPAIRS IN THE FUTURE.

Corrective Action:

WHILE DRIVING SATURDAY MORNING 10/26/2019, THE FRONT DOOR APPLIQUE ON THE DRIVER'S SIDE WAS BLOWN OFF. THIS APPLIQUE HAS BEEN NOTICED BEFORE RAISING AWAY FROM THE BODY. I PREVIOUSLY OWNED A 2015 SUBURBAN. THE DOOR APPLIQUES ON THAT MODEL ALSO HAD TO BE REPLACED A MY EXPENSE. A PRICE OF $150.00 PER DOOR WAS QUOTED TO ME. AS ANSWER TO THE QUESTION AS TO WHETHER OR NOT THE REPAIRS WOULD ELIMINATE FUTURE PROBLEMS, THE SERVICEMAN FELT NOTHING WOULD CHANGE. IT IS VERY LIKELY THAT I WOULD BE RESPONSIBLE FOR SIMILAR REPAIRS IN THE FUTURE.

Additional Notes:

WHILE DRIVING SATURDAY MORNING 10/26/2019, THE FRONT DOOR APPLIQUE ON THE DRIVER'S SIDE WAS BLOWN OFF. THIS APPLIQUE HAS BEEN NOTICED BEFORE RAISING AWAY FROM THE BODY. I PREVIOUSLY OWNED A 2015 SUBURBAN. THE DOOR APPLIQUES ON THAT MODEL ALSO HAD TO BE REPLACED A MY EXPENSE. A PRICE OF $150.00 PER DOOR WAS QUOTED TO ME. AS ANSWER TO THE QUESTION AS TO WHETHER OR NOT THE REPAIRS WOULD ELIMINATE FUTURE PROBLEMS, THE SERVICEMAN FELT NOTHING WOULD CHANGE. IT IS VERY LIKELY THAT I WOULD BE RESPONSIBLE FOR SIMILAR REPAIRS IN THE FUTURE.

Manufacturer: CHEVROLET
Mfg Campaign: 11277292
Notice Date: Oct 31, 2019
Recall Date: Oct 31, 2019
General Motors, Llc
Campaign: 11277891 Other
Oct 31, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

2016 CHEVROLET SUBURAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL GM N192268490 AND REQUEST A REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE THAT FELL UNDER THE RECALL. *AS THE CONSUMER STATED THE BREAK PEDAL BECAME HARD TO DEPRESS CAUSING THE DRIVER TO HAVE TO SWERVE FROM HITTING ANOTHER VEHICLE. *JS

Corrective Action:

2016 CHEVROLET SUBURAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL GM N192268490 AND REQUEST A REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE THAT FELL UNDER THE RECALL. *AS THE CONSUMER STATED THE BREAK PEDAL BECAME HARD TO DEPRESS CAUSING THE DRIVER TO HAVE TO SWERVE FROM HITTING ANOTHER VEHICLE. *JS

Additional Notes:

2016 CHEVROLET SUBURAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL GM N192268490 AND REQUEST A REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE THAT FELL UNDER THE RECALL. *AS THE CONSUMER STATED THE BREAK PEDAL BECAME HARD TO DEPRESS CAUSING THE DRIVER TO HAVE TO SWERVE FROM HITTING ANOTHER VEHICLE. *JS

Manufacturer: CHEVROLET
Mfg Campaign: 11277891
Notice Date: Oct 31, 2019
Recall Date: Oct 31, 2019
General Motors, Llc
Campaign: 11270274 Other
Oct 22, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

AT LOW SPEEDS THE ABS KICKS IN INCREASING STOPPING TIMES IN TRAFFIC. DEALERSHIP RAN A RECALL THAT UPDATED THE SYSTEM BUT PROBLEM HAS INCREASED. DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH THE VACUUM PUMP FOR THE ASSISTED BRAKE SYSTEM BUT WANTS $900 TO FIX IT. IF ITS A KNOWN ISSUE WHY ISNT GM FIXING THE ISSUE. WE DONT SPEND THIS MUCH ON A VEHICLE TO SPEND EVEN MORE TO FIX IT.*PM

Corrective Action:

AT LOW SPEEDS THE ABS KICKS IN INCREASING STOPPING TIMES IN TRAFFIC. DEALERSHIP RAN A RECALL THAT UPDATED THE SYSTEM BUT PROBLEM HAS INCREASED. DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH THE VACUUM PUMP FOR THE ASSISTED BRAKE SYSTEM BUT WANTS $900 TO FIX IT. IF ITS A KNOWN ISSUE WHY ISNT GM FIXING THE ISSUE. WE DONT SPEND THIS MUCH ON A VEHICLE TO SPEND EVEN MORE TO FIX IT.*PM

Additional Notes:

AT LOW SPEEDS THE ABS KICKS IN INCREASING STOPPING TIMES IN TRAFFIC. DEALERSHIP RAN A RECALL THAT UPDATED THE SYSTEM BUT PROBLEM HAS INCREASED. DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH THE VACUUM PUMP FOR THE ASSISTED BRAKE SYSTEM BUT WANTS $900 TO FIX IT. IF ITS A KNOWN ISSUE WHY ISNT GM FIXING THE ISSUE. WE DONT SPEND THIS MUCH ON A VEHICLE TO SPEND EVEN MORE TO FIX IT.*PM

Manufacturer: CHEVROLET
Mfg Campaign: 11270274
Notice Date: Oct 22, 2019
Recall Date: Oct 22, 2019
General Motors, Llc
Campaign: 11269029 Other
Oct 16, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE LOST POWER DUE TO TRANSMISSION FAILURE AT 66,000 MILES.

Corrective Action:

VEHICLE LOST POWER DUE TO TRANSMISSION FAILURE AT 66,000 MILES.

Additional Notes:

VEHICLE LOST POWER DUE TO TRANSMISSION FAILURE AT 66,000 MILES.

Manufacturer: CHEVROLET
Mfg Campaign: 11269029
Notice Date: Oct 16, 2019
Recall Date: Oct 16, 2019
General Motors, Llc
Campaign: 11266768 Other
Oct 7, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.

Corrective Action:

BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.

Additional Notes:

BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.

Manufacturer: CHEVROLET
Mfg Campaign: 11266768
Notice Date: Oct 7, 2019
Recall Date: Oct 7, 2019
General Motors, Llc
Campaign: 11266783 Other
Oct 7, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO THE POINT I HAVE TO GIVE MYSELF ROOM BETWEEN ME AND OTHER VEHICLES INCASE I CAN'T STOP IN TIME. THEY SAY ITS AN VACUUM BAG ISSUE, THEY CAME OUT WITH A "FIX" THE FIX MADE IT WORSE ON MY CAR AND THEY ARE REFUSING TO PAY FOR THE REAL FIX. THIS HAS BEEN AN ONGOING ISSUE SO I PUT THE DATE AS BEGINNING OF THE YEAR

Corrective Action:

THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO THE POINT I HAVE TO GIVE MYSELF ROOM BETWEEN ME AND OTHER VEHICLES INCASE I CAN'T STOP IN TIME. THEY SAY ITS AN VACUUM BAG ISSUE, THEY CAME OUT WITH A "FIX" THE FIX MADE IT WORSE ON MY CAR AND THEY ARE REFUSING TO PAY FOR THE REAL FIX. THIS HAS BEEN AN ONGOING ISSUE SO I PUT THE DATE AS BEGINNING OF THE YEAR

Additional Notes:

THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO THE POINT I HAVE TO GIVE MYSELF ROOM BETWEEN ME AND OTHER VEHICLES INCASE I CAN'T STOP IN TIME. THEY SAY ITS AN VACUUM BAG ISSUE, THEY CAME OUT WITH A "FIX" THE FIX MADE IT WORSE ON MY CAR AND THEY ARE REFUSING TO PAY FOR THE REAL FIX. THIS HAS BEEN AN ONGOING ISSUE SO I PUT THE DATE AS BEGINNING OF THE YEAR

Manufacturer: CHEVROLET
Mfg Campaign: 11266783
Notice Date: Oct 7, 2019
Recall Date: Oct 7, 2019
General Motors, Llc
Campaign: 11266133 Other
Oct 4, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

AC IDS NOT COOLING, DEALER DIAGNOSED, REPAIRS ARE ABOUT $1500.00 TO REPLACE AC CONDENSER AND RECHARGE SYSTEM. ALSO AFTER MORE THAN 2 YEARS TAKING VEHICLE TO CHECK THE DRIVER ASSIST SYSTEM, ANOTHER DEALER SERVICE CENTER TELL US THE LANE DEPARTURE ACTUATOR NEEDS TO BE REPLACE, COST OF APROX $500.00. VEHICLE IS 3 YEARS 3 MONTHS SINCE WE BOUGHT IT,

Corrective Action:

AC IDS NOT COOLING, DEALER DIAGNOSED, REPAIRS ARE ABOUT $1500.00 TO REPLACE AC CONDENSER AND RECHARGE SYSTEM. ALSO AFTER MORE THAN 2 YEARS TAKING VEHICLE TO CHECK THE DRIVER ASSIST SYSTEM, ANOTHER DEALER SERVICE CENTER TELL US THE LANE DEPARTURE ACTUATOR NEEDS TO BE REPLACE, COST OF APROX $500.00. VEHICLE IS 3 YEARS 3 MONTHS SINCE WE BOUGHT IT,

Additional Notes:

AC IDS NOT COOLING, DEALER DIAGNOSED, REPAIRS ARE ABOUT $1500.00 TO REPLACE AC CONDENSER AND RECHARGE SYSTEM. ALSO AFTER MORE THAN 2 YEARS TAKING VEHICLE TO CHECK THE DRIVER ASSIST SYSTEM, ANOTHER DEALER SERVICE CENTER TELL US THE LANE DEPARTURE ACTUATOR NEEDS TO BE REPLACE, COST OF APROX $500.00. VEHICLE IS 3 YEARS 3 MONTHS SINCE WE BOUGHT IT,

Manufacturer: CHEVROLET
Mfg Campaign: 11266133
Notice Date: Oct 4, 2019
Recall Date: Oct 4, 2019
General Motors, Llc
Campaign: 11257295 Other
Sep 23, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. ALSO, A TICKING NOISE WAS PRESENT COMING FROM THE BRAKE VACUUM PUMP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. ALSO, A TICKING NOISE WAS PRESENT COMING FROM THE BRAKE VACUUM PUMP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. ALSO, A TICKING NOISE WAS PRESENT COMING FROM THE BRAKE VACUUM PUMP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11257295
Notice Date: Sep 23, 2019
Recall Date: Sep 23, 2019
General Motors, Llc
Campaign: 11256167 Other
Sep 17, 2019
Defect Description:

SUSPENSION

Potential Consequences:

MY ISSUE SOUNDS VERY SIMILAR TO NHTSA ID NO. 11254723. I HAD TO HAVE THE FRONT STRUTS REPLACED AFTER IT WAS FOUND THAT THEY WERE BLOWN DURING AN INSPECTION. THE VEHICLE ONLY HAS APPROXIMATELY 60K MILES, WHICH IS MUCH SHORTER THAN THE LIFE EXPECTANCY OF STRUTS. I WAS TOLD BY THE REPAIR SHOP THAT A TECHNICAL SERVICE BULLETIN (05-03-08-002H) HAS BEEN PUBLISHED. SHOULD THIS BE A RECALL?

Corrective Action:

MY ISSUE SOUNDS VERY SIMILAR TO NHTSA ID NO. 11254723. I HAD TO HAVE THE FRONT STRUTS REPLACED AFTER IT WAS FOUND THAT THEY WERE BLOWN DURING AN INSPECTION. THE VEHICLE ONLY HAS APPROXIMATELY 60K MILES, WHICH IS MUCH SHORTER THAN THE LIFE EXPECTANCY OF STRUTS. I WAS TOLD BY THE REPAIR SHOP THAT A TECHNICAL SERVICE BULLETIN (05-03-08-002H) HAS BEEN PUBLISHED. SHOULD THIS BE A RECALL?

Additional Notes:

MY ISSUE SOUNDS VERY SIMILAR TO NHTSA ID NO. 11254723. I HAD TO HAVE THE FRONT STRUTS REPLACED AFTER IT WAS FOUND THAT THEY WERE BLOWN DURING AN INSPECTION. THE VEHICLE ONLY HAS APPROXIMATELY 60K MILES, WHICH IS MUCH SHORTER THAN THE LIFE EXPECTANCY OF STRUTS. I WAS TOLD BY THE REPAIR SHOP THAT A TECHNICAL SERVICE BULLETIN (05-03-08-002H) HAS BEEN PUBLISHED. SHOULD THIS BE A RECALL?

Manufacturer: CHEVROLET
Mfg Campaign: 11256167
Notice Date: Sep 17, 2019
Recall Date: Sep 17, 2019
General Motors, Llc
Campaign: 11256050 Other
Sep 16, 2019
Defect Description:

LATCHES/LOCKS/LINKAGES

Potential Consequences:

I CURRENTLY OWN A 2016 SUBURBAN. I HAVE A CONCERN WITH HOW CHEVROLET HAS WENT TO ELECTRIC SAFETY LOCKS FOR THE REAR DOORS. ONE BUTTON ON THE DRIVER'S DOOR SAFETY LOCKS BOTH REAR DOORS INSTEAD OF EACH DOOR HAVING A MANUAL LOCK IN THE DOOR SILL. MY CHILDREN ARE OLDER AND CAN GET OUT THE VEHICLES WHEN SAFE HOWEVER I HAVE A 20 YEAR OLD AUTISTIC SON WHO KNOWS HOW TO OPEN THE DOOR AND AS SOON AS WE STOP HE TRIES OPENING THE DOOR. I HAVE TO TIME IT JUST RIGHT TO LET THE KIDS OUT OF ONE DOOR BEFORE HE CAN OPEN HIS. ALSO SOME TIMES I FORGET TO SAFETY LOCK THE BACK DOORS BECAUSE HE'S NOT ALWAYS WITH ME. THIS HAS BECOME A REAL SAFETY ISSUE WITH HIM. HE'LL GET OUT OF TRUCK BEFORE I'M OUT SO I CAN'T PREVENT HIM FROM RUNNING AWAY OR INTO ONCOMING TRAFFIC. I ASSUME OTHER PEOPLE WITH MULTI AGE OR ABILITY PASSENGERS HAVE THE SAME ISSUE. I AM ALSO AFRAID THAT NEW BUYERS WITH CHILDREN OR SPECIAL NEEDS PASSENGERS MAY NOT REALIZE THIS "FEATURE" AND SHOULD KNOW ABOUT IT PRIOR TO MAKING A VEHICLE PURCHASE. I DO NOT KNOW IF OTHER MANUFACTURERS ARE DOING THE SAME THING. REGARDS, *TR

Corrective Action:

I CURRENTLY OWN A 2016 SUBURBAN. I HAVE A CONCERN WITH HOW CHEVROLET HAS WENT TO ELECTRIC SAFETY LOCKS FOR THE REAR DOORS. ONE BUTTON ON THE DRIVER'S DOOR SAFETY LOCKS BOTH REAR DOORS INSTEAD OF EACH DOOR HAVING A MANUAL LOCK IN THE DOOR SILL. MY CHILDREN ARE OLDER AND CAN GET OUT THE VEHICLES WHEN SAFE HOWEVER I HAVE A 20 YEAR OLD AUTISTIC SON WHO KNOWS HOW TO OPEN THE DOOR AND AS SOON AS WE STOP HE TRIES OPENING THE DOOR. I HAVE TO TIME IT JUST RIGHT TO LET THE KIDS OUT OF ONE DOOR BEFORE HE CAN OPEN HIS. ALSO SOME TIMES I FORGET TO SAFETY LOCK THE BACK DOORS BECAUSE HE'S NOT ALWAYS WITH ME. THIS HAS BECOME A REAL SAFETY ISSUE WITH HIM. HE'LL GET OUT OF TRUCK BEFORE I'M OUT SO I CAN'T PREVENT HIM FROM RUNNING AWAY OR INTO ONCOMING TRAFFIC. I ASSUME OTHER PEOPLE WITH MULTI AGE OR ABILITY PASSENGERS HAVE THE SAME ISSUE. I AM ALSO AFRAID THAT NEW BUYERS WITH CHILDREN OR SPECIAL NEEDS PASSENGERS MAY NOT REALIZE THIS "FEATURE" AND SHOULD KNOW ABOUT IT PRIOR TO MAKING A VEHICLE PURCHASE. I DO NOT KNOW IF OTHER MANUFACTURERS ARE DOING THE SAME THING. REGARDS, *TR

Additional Notes:

I CURRENTLY OWN A 2016 SUBURBAN. I HAVE A CONCERN WITH HOW CHEVROLET HAS WENT TO ELECTRIC SAFETY LOCKS FOR THE REAR DOORS. ONE BUTTON ON THE DRIVER'S DOOR SAFETY LOCKS BOTH REAR DOORS INSTEAD OF EACH DOOR HAVING A MANUAL LOCK IN THE DOOR SILL. MY CHILDREN ARE OLDER AND CAN GET OUT THE VEHICLES WHEN SAFE HOWEVER I HAVE A 20 YEAR OLD AUTISTIC SON WHO KNOWS HOW TO OPEN THE DOOR AND AS SOON AS WE STOP HE TRIES OPENING THE DOOR. I HAVE TO TIME IT JUST RIGHT TO LET THE KIDS OUT OF ONE DOOR BEFORE HE CAN OPEN HIS. ALSO SOME TIMES I FORGET TO SAFETY LOCK THE BACK DOORS BECAUSE HE'S NOT ALWAYS WITH ME. THIS HAS BECOME A REAL SAFETY ISSUE WITH HIM. HE'LL GET OUT OF TRUCK BEFORE I'M OUT SO I CAN'T PREVENT HIM FROM RUNNING AWAY OR INTO ONCOMING TRAFFIC. I ASSUME OTHER PEOPLE WITH MULTI AGE OR ABILITY PASSENGERS HAVE THE SAME ISSUE. I AM ALSO AFRAID THAT NEW BUYERS WITH CHILDREN OR SPECIAL NEEDS PASSENGERS MAY NOT REALIZE THIS "FEATURE" AND SHOULD KNOW ABOUT IT PRIOR TO MAKING A VEHICLE PURCHASE. I DO NOT KNOW IF OTHER MANUFACTURERS ARE DOING THE SAME THING. REGARDS, *TR

Manufacturer: CHEVROLET
Mfg Campaign: 11256050
Notice Date: Sep 16, 2019
Recall Date: Sep 16, 2019
General Motors, Llc
Campaign: 11254723 Other
Sep 11, 2019
Defect Description:

SUSPENSION

Potential Consequences:

MY VEHICLE FAILED PA STATE SAFETY INSPECTION DUE TO LEAKING FRONT STRUTS. THE VEHICLE ONLY HAS 56K MILES ON IT.

Corrective Action:

MY VEHICLE FAILED PA STATE SAFETY INSPECTION DUE TO LEAKING FRONT STRUTS. THE VEHICLE ONLY HAS 56K MILES ON IT.

Additional Notes:

MY VEHICLE FAILED PA STATE SAFETY INSPECTION DUE TO LEAKING FRONT STRUTS. THE VEHICLE ONLY HAS 56K MILES ON IT.

Manufacturer: CHEVROLET
Mfg Campaign: 11254723
Notice Date: Sep 11, 2019
Recall Date: Sep 11, 2019

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