Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17017
Recall Date: Jan 12, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
268 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS PULLING INTO A PARKING SPACE IN A HIGH SCHOOL PARKING LOT FOR MY SON'S BASKETBALL TOURNAMENT. AS A APPLIED THE BRAKES TO COME TO A COMPLETE STOP, MY TRUCK WOULD NOT STOP. I ENDED UP HITTING A PARKED CAR AND A CEMENT LIGHT POLE. MY TWO DAUGHTERS WERE IN THE TRUCK WITH ME AND WE WERE UNDERSTANDABLY SHOOK UP AND EMOTIONAL. THE NEXT DAY I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE AT LOW SPEEDS. I BROUGHT MY TRUCK INTO THE DEALERSHIP IMMEDIATELY AND THEY DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. I AM CURRENTLY WAITING FOR GM TO REPLY IN REGARDS TO HOW THEY WILL HANDLE THE DAMAGE TO MY TRUCK AND THE OTHER VEHICLE I HIT.
Corrective Action:
I WAS PULLING INTO A PARKING SPACE IN A HIGH SCHOOL PARKING LOT FOR MY SON'S BASKETBALL TOURNAMENT. AS A APPLIED THE BRAKES TO COME TO A COMPLETE STOP, MY TRUCK WOULD NOT STOP. I ENDED UP HITTING A PARKED CAR AND A CEMENT LIGHT POLE. MY TWO DAUGHTERS WERE IN THE TRUCK WITH ME AND WE WERE UNDERSTANDABLY SHOOK UP AND EMOTIONAL. THE NEXT DAY I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE AT LOW SPEEDS. I BROUGHT MY TRUCK INTO THE DEALERSHIP IMMEDIATELY AND THEY DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. I AM CURRENTLY WAITING FOR GM TO REPLY IN REGARDS TO HOW THEY WILL HANDLE THE DAMAGE TO MY TRUCK AND THE OTHER VEHICLE I HIT.
Additional Notes:
I WAS PULLING INTO A PARKING SPACE IN A HIGH SCHOOL PARKING LOT FOR MY SON'S BASKETBALL TOURNAMENT. AS A APPLIED THE BRAKES TO COME TO A COMPLETE STOP, MY TRUCK WOULD NOT STOP. I ENDED UP HITTING A PARKED CAR AND A CEMENT LIGHT POLE. MY TWO DAUGHTERS WERE IN THE TRUCK WITH ME AND WE WERE UNDERSTANDABLY SHOOK UP AND EMOTIONAL. THE NEXT DAY I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE AT LOW SPEEDS. I BROUGHT MY TRUCK INTO THE DEALERSHIP IMMEDIATELY AND THEY DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. I AM CURRENTLY WAITING FOR GM TO REPLY IN REGARDS TO HOW THEY WILL HANDLE THE DAMAGE TO MY TRUCK AND THE OTHER VEHICLE I HIT.
Mfg Campaign: 11207942
Recall Date: May 16, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2016 CHEVY SUBURBAN LTZ MODEL HAVE A CONDITION WHERE DRIVER EXPERIENCE BRAKE PEDAL EFFORTS , HARD BRAKE PEDAL , AND POTENTIALLY INCREASED STOPPING DISTANCE. IT HAPPEN WHILE PARALLEL PARKING , SLOWLY GOING DOWN THE HILL, THE CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKES. MECHANIC MENTION MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. IT HAPPEN ON HIGHWAY WHILE STOP AND GO TRAFFIC, WHILE PARKING , GOING DOWN THE HILL.
Corrective Action:
2016 CHEVY SUBURBAN LTZ MODEL HAVE A CONDITION WHERE DRIVER EXPERIENCE BRAKE PEDAL EFFORTS , HARD BRAKE PEDAL , AND POTENTIALLY INCREASED STOPPING DISTANCE. IT HAPPEN WHILE PARALLEL PARKING , SLOWLY GOING DOWN THE HILL, THE CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKES. MECHANIC MENTION MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. IT HAPPEN ON HIGHWAY WHILE STOP AND GO TRAFFIC, WHILE PARKING , GOING DOWN THE HILL.
Additional Notes:
2016 CHEVY SUBURBAN LTZ MODEL HAVE A CONDITION WHERE DRIVER EXPERIENCE BRAKE PEDAL EFFORTS , HARD BRAKE PEDAL , AND POTENTIALLY INCREASED STOPPING DISTANCE. IT HAPPEN WHILE PARALLEL PARKING , SLOWLY GOING DOWN THE HILL, THE CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKES. MECHANIC MENTION MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. IT HAPPEN ON HIGHWAY WHILE STOP AND GO TRAFFIC, WHILE PARKING , GOING DOWN THE HILL.
Mfg Campaign: 11207246
Recall Date: May 13, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE DOOR LOCKS BEGAN OPENING AND CLOSING, THE EMERGENCY FLASHERS TURNED ON AND OFF REPEATEDLY, THE GPS NAVIGATION SYSTEM STOPPED WORKING AND THE BLUETOOTH OPERATIONS FAILED
Corrective Action:
WHILE DRIVING THE DOOR LOCKS BEGAN OPENING AND CLOSING, THE EMERGENCY FLASHERS TURNED ON AND OFF REPEATEDLY, THE GPS NAVIGATION SYSTEM STOPPED WORKING AND THE BLUETOOTH OPERATIONS FAILED
Additional Notes:
WHILE DRIVING THE DOOR LOCKS BEGAN OPENING AND CLOSING, THE EMERGENCY FLASHERS TURNED ON AND OFF REPEATEDLY, THE GPS NAVIGATION SYSTEM STOPPED WORKING AND THE BLUETOOTH OPERATIONS FAILED
Mfg Campaign: 11205568
Recall Date: May 3, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY AC CONDENSER WENT OUT 2 DAYS AFTER HAVING MY CAR SERVICED AT THE CHEVY DEALERSHIP. CALLED CHEVY AND SAID NOTHING THEY COULD DO TO HELP ME.
Corrective Action:
MY AC CONDENSER WENT OUT 2 DAYS AFTER HAVING MY CAR SERVICED AT THE CHEVY DEALERSHIP. CALLED CHEVY AND SAID NOTHING THEY COULD DO TO HELP ME.
Additional Notes:
MY AC CONDENSER WENT OUT 2 DAYS AFTER HAVING MY CAR SERVICED AT THE CHEVY DEALERSHIP. CALLED CHEVY AND SAID NOTHING THEY COULD DO TO HELP ME.
Mfg Campaign: 11203317
Recall Date: Apr 24, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS VERY DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP ESPECIALLY MY WIFE. ITS A SHOCK BECAUSE IT SHOULDNT TAKE A LOT OF EFFORT TO PRESS THE BRAKES BUT AT LOW SPEED YOU REALLY HAVE TOO. WE HAVE HAD SEVERAL NEAR MISSES WITH REAR ENDING THE VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Corrective Action:
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS VERY DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP ESPECIALLY MY WIFE. ITS A SHOCK BECAUSE IT SHOULDNT TAKE A LOT OF EFFORT TO PRESS THE BRAKES BUT AT LOW SPEED YOU REALLY HAVE TOO. WE HAVE HAD SEVERAL NEAR MISSES WITH REAR ENDING THE VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Additional Notes:
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS VERY DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP ESPECIALLY MY WIFE. ITS A SHOCK BECAUSE IT SHOULDNT TAKE A LOT OF EFFORT TO PRESS THE BRAKES BUT AT LOW SPEED YOU REALLY HAVE TOO. WE HAVE HAD SEVERAL NEAR MISSES WITH REAR ENDING THE VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Mfg Campaign: 11203085
Recall Date: Apr 23, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC COMPRESSOR HAS A LEAK. TOOK IT TO GET IT CHECKED AND FOUND OUT MORE CHEVY OWNERS HAD THE SAME PROBLEM WITH A LEAK IN THE SAME EXACT SPOT. THERE IS ALSO A BACKORDER OF NEW AIR COMPRESSORS.
Corrective Action:
AC COMPRESSOR HAS A LEAK. TOOK IT TO GET IT CHECKED AND FOUND OUT MORE CHEVY OWNERS HAD THE SAME PROBLEM WITH A LEAK IN THE SAME EXACT SPOT. THERE IS ALSO A BACKORDER OF NEW AIR COMPRESSORS.
Additional Notes:
AC COMPRESSOR HAS A LEAK. TOOK IT TO GET IT CHECKED AND FOUND OUT MORE CHEVY OWNERS HAD THE SAME PROBLEM WITH A LEAK IN THE SAME EXACT SPOT. THERE IS ALSO A BACKORDER OF NEW AIR COMPRESSORS.
Mfg Campaign: 11196991
Recall Date: Apr 17, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING VEHICLE, THE BRAKES SUDDENLY BECAME VERY HARD TO DEPRESS. THIS CAUSED THE DRIVER, MY FATHER WHO BORROWED THE VEHICLE, TO HAVE TO TWO-FOOT THE BRAKE IN ORDER TO GET ANY SORT OF BRAKING TO OCCUR. WHILE DOING THIS, HE WAS MOVING AT A 25-30 MPH AND HAD TO STEER INTO A PARKING LOT. STOPPING DISTANCE INCREASED DRAMATICALLY OVER WHAT WOULD HAVE BEEN A NORMAL DRIVING CONDITION. AFTER SOME TIME, WHILE TRYING TO HOBBLE THE VEHICLE TO A MECHANIC AND USING ONLY BACK ROADS, THE BRAKES BEGAN TO WORK AGAIN WITH FULL AND NORMAL FEEL ON THE BRAKE PEDAL. IT SHOULD BE NOTED TOO THAT THERE WAS A LOUD SOUND COMING FROM THE BRAKES AT THAT TIME AND THAT ROTORS, BRAKE PADS, ETC. WAS ALL IN GOOD SHAPE AS IS/WAS STILL IN VERY GOOD WORKING ORDER.
Corrective Action:
WHILE DRIVING VEHICLE, THE BRAKES SUDDENLY BECAME VERY HARD TO DEPRESS. THIS CAUSED THE DRIVER, MY FATHER WHO BORROWED THE VEHICLE, TO HAVE TO TWO-FOOT THE BRAKE IN ORDER TO GET ANY SORT OF BRAKING TO OCCUR. WHILE DOING THIS, HE WAS MOVING AT A 25-30 MPH AND HAD TO STEER INTO A PARKING LOT. STOPPING DISTANCE INCREASED DRAMATICALLY OVER WHAT WOULD HAVE BEEN A NORMAL DRIVING CONDITION. AFTER SOME TIME, WHILE TRYING TO HOBBLE THE VEHICLE TO A MECHANIC AND USING ONLY BACK ROADS, THE BRAKES BEGAN TO WORK AGAIN WITH FULL AND NORMAL FEEL ON THE BRAKE PEDAL. IT SHOULD BE NOTED TOO THAT THERE WAS A LOUD SOUND COMING FROM THE BRAKES AT THAT TIME AND THAT ROTORS, BRAKE PADS, ETC. WAS ALL IN GOOD SHAPE AS IS/WAS STILL IN VERY GOOD WORKING ORDER.
Additional Notes:
WHILE DRIVING VEHICLE, THE BRAKES SUDDENLY BECAME VERY HARD TO DEPRESS. THIS CAUSED THE DRIVER, MY FATHER WHO BORROWED THE VEHICLE, TO HAVE TO TWO-FOOT THE BRAKE IN ORDER TO GET ANY SORT OF BRAKING TO OCCUR. WHILE DOING THIS, HE WAS MOVING AT A 25-30 MPH AND HAD TO STEER INTO A PARKING LOT. STOPPING DISTANCE INCREASED DRAMATICALLY OVER WHAT WOULD HAVE BEEN A NORMAL DRIVING CONDITION. AFTER SOME TIME, WHILE TRYING TO HOBBLE THE VEHICLE TO A MECHANIC AND USING ONLY BACK ROADS, THE BRAKES BEGAN TO WORK AGAIN WITH FULL AND NORMAL FEEL ON THE BRAKE PEDAL. IT SHOULD BE NOTED TOO THAT THERE WAS A LOUD SOUND COMING FROM THE BRAKES AT THAT TIME AND THAT ROTORS, BRAKE PADS, ETC. WAS ALL IN GOOD SHAPE AS IS/WAS STILL IN VERY GOOD WORKING ORDER.
Mfg Campaign: 11196492
Recall Date: Apr 15, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP. HAD SEVERAL NEAR MISSES WITH REAR ENDING VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Corrective Action:
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP. HAD SEVERAL NEAR MISSES WITH REAR ENDING VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Additional Notes:
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP. HAD SEVERAL NEAR MISSES WITH REAR ENDING VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Mfg Campaign: 11195971
Recall Date: Apr 13, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE RPMS FLUCTUATED FROM HIGH TO LOW. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE CAUSED THE VEHICLE TO HESITATE DURING ACCELERATION. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS BURNED OUT. ED RINKE CHEVROLET BUICK GMC (26125 VAN DYKE AVE, CENTER LINE, MI 48015, (866) 461-1170) WAS CONTACTED AND PROVIDED PRICING AND WARRANTY INFORMATION FOR A NEW TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC'S SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE RPMS FLUCTUATED FROM HIGH TO LOW. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE CAUSED THE VEHICLE TO HESITATE DURING ACCELERATION. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS BURNED OUT. ED RINKE CHEVROLET BUICK GMC (26125 VAN DYKE AVE, CENTER LINE, MI 48015, (866) 461-1170) WAS CONTACTED AND PROVIDED PRICING AND WARRANTY INFORMATION FOR A NEW TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC'S SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE RPMS FLUCTUATED FROM HIGH TO LOW. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE CAUSED THE VEHICLE TO HESITATE DURING ACCELERATION. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS BURNED OUT. ED RINKE CHEVROLET BUICK GMC (26125 VAN DYKE AVE, CENTER LINE, MI 48015, (866) 461-1170) WAS CONTACTED AND PROVIDED PRICING AND WARRANTY INFORMATION FOR A NEW TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC'S SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,500.
Mfg Campaign: 11191294
Recall Date: Mar 25, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Mfg Campaign: 11191300
Recall Date: Mar 25, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Mfg Campaign: 11191300
Recall Date: Mar 25, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 CHEVROLET SUBURBAN STARTED HAVING PROBLEMS WITH THE DRIVERS ASSISTANCE AT 63K MILES. I HAVE RESEARCHED, IT'S SEEMS THE OTHER PEOPLE HAD THE SAME PROBLEM. THE SEATS STOPPED VIBRATING TO ALERT DRIVER. WHAT I HEARD IS THAT THE CABLES ARE MISPLACED AND WHEN YOU MOVE THE SEAT THEY BREAK. WE ARE TRUSTING THIS VIBRATE SEATS TO HELP US, BUT THEY STOP WORKING ON A ROAD TRIP NOT GOOD. PLEASE CHECK THIS OUT. THANKS
Corrective Action:
MY 2016 CHEVROLET SUBURBAN STARTED HAVING PROBLEMS WITH THE DRIVERS ASSISTANCE AT 63K MILES. I HAVE RESEARCHED, IT'S SEEMS THE OTHER PEOPLE HAD THE SAME PROBLEM. THE SEATS STOPPED VIBRATING TO ALERT DRIVER. WHAT I HEARD IS THAT THE CABLES ARE MISPLACED AND WHEN YOU MOVE THE SEAT THEY BREAK. WE ARE TRUSTING THIS VIBRATE SEATS TO HELP US, BUT THEY STOP WORKING ON A ROAD TRIP NOT GOOD. PLEASE CHECK THIS OUT. THANKS
Additional Notes:
MY 2016 CHEVROLET SUBURBAN STARTED HAVING PROBLEMS WITH THE DRIVERS ASSISTANCE AT 63K MILES. I HAVE RESEARCHED, IT'S SEEMS THE OTHER PEOPLE HAD THE SAME PROBLEM. THE SEATS STOPPED VIBRATING TO ALERT DRIVER. WHAT I HEARD IS THAT THE CABLES ARE MISPLACED AND WHEN YOU MOVE THE SEAT THEY BREAK. WE ARE TRUSTING THIS VIBRATE SEATS TO HELP US, BUT THEY STOP WORKING ON A ROAD TRIP NOT GOOD. PLEASE CHECK THIS OUT. THANKS
Mfg Campaign: 11189690
Recall Date: Mar 18, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE 2016 SUBURBAN. 6 MONTHS AGO I STARTED FEELING HOW HARD IT IS TO PRESS ON THE BREAK PADDLE, ESPECIALLY WHEN I DRIVE UPHILL OR DOWNHILL. IT WAS SO BAD THAT I ALMOST RAN INTO MY HOUSE 3 TIMES. I HAVE A DRIVEWAY SLOPED DOWN. I TOOK MY CAR TO DEALER AND THEY CONFIRMED THE HARDSHIP OF PRESSING ON THE BREAK PADDLE AND REPLACED SOME PUMP COSTING ME $750. I END UP TAKING THE CASE TO THE CHEVROLET CORPORAT AND ONLY WAS REFUNDED $325. I FEEL LIKE THIS IS A BIG SAFETY ISSUE AND A MANUFACTURER DEFECT. THEY SHOULD OF COVERED ENTIRE BILL AND COMPENSATED FOR MORAL DISTRESS I INCURRED. HERE IS A LINK TO SAME ISSUE DISCUSSED: HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/GM-BRAKE-PEDALS-HARD.SHTML
Corrective Action:
I HAVE 2016 SUBURBAN. 6 MONTHS AGO I STARTED FEELING HOW HARD IT IS TO PRESS ON THE BREAK PADDLE, ESPECIALLY WHEN I DRIVE UPHILL OR DOWNHILL. IT WAS SO BAD THAT I ALMOST RAN INTO MY HOUSE 3 TIMES. I HAVE A DRIVEWAY SLOPED DOWN. I TOOK MY CAR TO DEALER AND THEY CONFIRMED THE HARDSHIP OF PRESSING ON THE BREAK PADDLE AND REPLACED SOME PUMP COSTING ME $750. I END UP TAKING THE CASE TO THE CHEVROLET CORPORAT AND ONLY WAS REFUNDED $325. I FEEL LIKE THIS IS A BIG SAFETY ISSUE AND A MANUFACTURER DEFECT. THEY SHOULD OF COVERED ENTIRE BILL AND COMPENSATED FOR MORAL DISTRESS I INCURRED. HERE IS A LINK TO SAME ISSUE DISCUSSED: HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/GM-BRAKE-PEDALS-HARD.SHTML
Additional Notes:
I HAVE 2016 SUBURBAN. 6 MONTHS AGO I STARTED FEELING HOW HARD IT IS TO PRESS ON THE BREAK PADDLE, ESPECIALLY WHEN I DRIVE UPHILL OR DOWNHILL. IT WAS SO BAD THAT I ALMOST RAN INTO MY HOUSE 3 TIMES. I HAVE A DRIVEWAY SLOPED DOWN. I TOOK MY CAR TO DEALER AND THEY CONFIRMED THE HARDSHIP OF PRESSING ON THE BREAK PADDLE AND REPLACED SOME PUMP COSTING ME $750. I END UP TAKING THE CASE TO THE CHEVROLET CORPORAT AND ONLY WAS REFUNDED $325. I FEEL LIKE THIS IS A BIG SAFETY ISSUE AND A MANUFACTURER DEFECT. THEY SHOULD OF COVERED ENTIRE BILL AND COMPENSATED FOR MORAL DISTRESS I INCURRED. HERE IS A LINK TO SAME ISSUE DISCUSSED: HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/GM-BRAKE-PEDALS-HARD.SHTML
Mfg Campaign: 11187154
Recall Date: Mar 15, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE COMPARTMENT WHILE DRIVING AT ANY SPEED. THE SOUND OCCURRED WITHOUT WARNING. ALSO, WATER LEAKED INTO THE VEHICLE VIA THE EXTERNAL ANTENNA WHEN IT RAINED. THE VEHICLE WAS TAKEN TO PELTIER CHEVROLET (903-705-7933, LOCATED AT 2700 W SW LOOP 323, TYLER, TX 75701) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE COMPARTMENT WHILE DRIVING AT ANY SPEED. THE SOUND OCCURRED WITHOUT WARNING. ALSO, WATER LEAKED INTO THE VEHICLE VIA THE EXTERNAL ANTENNA WHEN IT RAINED. THE VEHICLE WAS TAKEN TO PELTIER CHEVROLET (903-705-7933, LOCATED AT 2700 W SW LOOP 323, TYLER, TX 75701) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE COMPARTMENT WHILE DRIVING AT ANY SPEED. THE SOUND OCCURRED WITHOUT WARNING. ALSO, WATER LEAKED INTO THE VEHICLE VIA THE EXTERNAL ANTENNA WHEN IT RAINED. THE VEHICLE WAS TAKEN TO PELTIER CHEVROLET (903-705-7933, LOCATED AT 2700 W SW LOOP 323, TYLER, TX 75701) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mfg Campaign: 11186925
Recall Date: Mar 14, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE COMPARTMENT WHILE DRIVING AT ANY SPEED. THE SOUND OCCURRED WITHOUT WARNING. ALSO, WATER LEAKED INTO THE VEHICLE VIA THE EXTERNAL ANTENNA WHEN IT RAINED. THE VEHICLE WAS TAKEN TO PELTIER CHEVROLET (903-705-7933, LOCATED AT 2700 W SW LOOP 323, TYLER, TX 75701) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE COMPARTMENT WHILE DRIVING AT ANY SPEED. THE SOUND OCCURRED WITHOUT WARNING. ALSO, WATER LEAKED INTO THE VEHICLE VIA THE EXTERNAL ANTENNA WHEN IT RAINED. THE VEHICLE WAS TAKEN TO PELTIER CHEVROLET (903-705-7933, LOCATED AT 2700 W SW LOOP 323, TYLER, TX 75701) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE COMPARTMENT WHILE DRIVING AT ANY SPEED. THE SOUND OCCURRED WITHOUT WARNING. ALSO, WATER LEAKED INTO THE VEHICLE VIA THE EXTERNAL ANTENNA WHEN IT RAINED. THE VEHICLE WAS TAKEN TO PELTIER CHEVROLET (903-705-7933, LOCATED AT 2700 W SW LOOP 323, TYLER, TX 75701) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mfg Campaign: 11186925
Recall Date: Mar 14, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE FAILURE AT SPEEDS BELOW 5 MPH. USUALLY WHEN BACKING INTO A PARKING SPACE. HAD TO REPLACE FAILED VACUUM PUMP AND HOSE TO FIX
Corrective Action:
BRAKE FAILURE AT SPEEDS BELOW 5 MPH. USUALLY WHEN BACKING INTO A PARKING SPACE. HAD TO REPLACE FAILED VACUUM PUMP AND HOSE TO FIX
Additional Notes:
BRAKE FAILURE AT SPEEDS BELOW 5 MPH. USUALLY WHEN BACKING INTO A PARKING SPACE. HAD TO REPLACE FAILED VACUUM PUMP AND HOSE TO FIX
Mfg Campaign: 11183637
Recall Date: Mar 2, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SITTING IN TRAFFIC AT DEAD STOP AND CAR STARTED MOVING FORWARD. BREAKS WERE NOT WORKING. PUT CAR IN PARK AND TURNED OFF ENGINE. BREAKS STARTED WORKING. TOOK TRUCK TO DEALERSHIP VACUUM PUMP WAS DEFECTIVE.
Corrective Action:
SITTING IN TRAFFIC AT DEAD STOP AND CAR STARTED MOVING FORWARD. BREAKS WERE NOT WORKING. PUT CAR IN PARK AND TURNED OFF ENGINE. BREAKS STARTED WORKING. TOOK TRUCK TO DEALERSHIP VACUUM PUMP WAS DEFECTIVE.
Additional Notes:
SITTING IN TRAFFIC AT DEAD STOP AND CAR STARTED MOVING FORWARD. BREAKS WERE NOT WORKING. PUT CAR IN PARK AND TURNED OFF ENGINE. BREAKS STARTED WORKING. TOOK TRUCK TO DEALERSHIP VACUUM PUMP WAS DEFECTIVE.
Mfg Campaign: 11181967
Recall Date: Feb 22, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Corrective Action:
2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Additional Notes:
2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Mfg Campaign: 11181563
Recall Date: Feb 21, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Corrective Action:
2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Additional Notes:
2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Mfg Campaign: 11181563
Recall Date: Feb 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING UNKNOWN SPEEDS. THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THE BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK BROWN GMC (5802 TEXAS 327 SPUR, LUBBOCK, TX 79424, (806) 853-8770) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE RUBBING ON THE ROTORS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,963.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING UNKNOWN SPEEDS. THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THE BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK BROWN GMC (5802 TEXAS 327 SPUR, LUBBOCK, TX 79424, (806) 853-8770) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE RUBBING ON THE ROTORS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,963.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING UNKNOWN SPEEDS. THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THE BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK BROWN GMC (5802 TEXAS 327 SPUR, LUBBOCK, TX 79424, (806) 853-8770) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE RUBBING ON THE ROTORS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,963.
Mfg Campaign: 11180139
Recall Date: Feb 14, 2019
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